The Future of Swiss Offshore Private Banking

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1 Leading Research Carlos E. Ammann Andreas Lenzhofer Daniel Diemers Stefan Kramer The Future of Swiss Offshore Private Banking Assessing the Impact of the New Abgeltungssteuer- Abkommen (Withholding Tax Agreements) for Switzerland s Private Banking Industry

2 Executive Summary Switzerland s new withholding tax agreements with Germany and the UK will further accelerate its transition to white money (taxed money) private banking Short term, the implementation of these agreements will have a significant negative impact: Asset outflow of as much as 47 billion Swiss francs (CHF) about 2.3 percent of total offshore assets under management (AuM) held in Switzerland due to withdrawals and tax payments from the accounts of clients with domicile in Germany and the UK A total loss in private banking industry revenues of more than 1 billion CHF about 4.4 percent of total industry revenues due to outflow and margin reductions on remaining assets Large one-off implementation costs, mainly for IT and regulatory compliance as well as for one-off cleanup efforts Medium to long term, these agreements offer a great opportunity for Switzerland and its private banks: Clear positioning as a fully compliant offshore hub for white money with client privacy as a key competitive differentiator A unique multi-shoring value proposition Simplification in cross-border private banking, and new strategic options to penetrate some of the largest wealth management markets in Europe To adopt these new tax agreements, Swiss private banks need to take some short-term actions: Lower the cost base in response to the diminishing revenue pool Ensure operational readiness with respect to IT, processes, compliance, and capabilities of front-office personnel Adopt a short-term action plan to compensate for expected asset outflow In parallel, Swiss private banks need to amend their business models to seize the opportunity: Define which strategic segments to play in, based on where they have a right to win ; evaluate new business opportunities Make choices about markets and adjust footprint, as only a few markets offer sufficient scale for compliant cross-border banking Refine the advisory model and make quantum leaps regarding onshore/offshore value propositions and offerings; relationship managers (RMs) will need significant retraining and development Source: analysis 1

3 Together with Swiss private banking opinion leaders, has formed a perspective on the future of Swiss offshore private banking in light of the new tax agreements Number of Interviewees Methodology Interviews with senior executives from all leading Swiss wealth management institutions and relevant stakeholders for the Swiss private banking market Universal Banks Pure Play Private Banks Senior private banking executives responsible for onshore and offshore markets Board members and senior private banking executives 6 14 Supplementary interviews with further industry representatives, university faculty, and wealth management experts Regulator/Industry Association Senior private banking representatives 4 Supporting desktop research (analysis of market and company data, industry reports, press articles) and financial modelling Research/ Universities Other Wealth Management Experts Senior private banking experts and leading researchers Several wealth management senior opinion leaders 3 8 Source: analysis Total: 35 2

4 The new tax treaties will solve legacy issues with Swiss offshore bank accounts for clients and affected banks Switzerland has agreed to new tax agreements with the UK and Germany;* similar agreements are expected with other European countries Clients with domicile in Germany or the UK have two options to make their legacy offshore assets tax-compliant: Self-declaration of accounts to their local tax authorities (the only way to truly legalize legacy assets) Anonymous payment of a one-off tax (at a rate of between 19 and 34 percent) All clients will pay a withholding tax on their offshore assets in line with their domestic capital gains taxation Swiss banks will make up-front payments to show their commitment to compliance with the new tax agreements payments will be offset by clients future tax payments Swiss banks will get improved and easier access to local markets, simplifying cross-border business (though details are yet to be defined) There will be no automatic information exchange, and clients privacy will be preserved Full implementation is scheduled for May 2013 Key Components of New Withholding Tax Agreements * Final ratification by both countries parliaments is still pending. Source: analysis 3

5 Short term, the implementation of the new tax agreements will cause Swiss private banks to lose 47 billion CHF in AuM and more than 1 billion CHF in revenues Substantial Short-Term Negative Impact on the Private Banking Industry Market 1 Significant asset outflow Asset outflows of up to 47 billion CHF from German and UK customers in next 24 months (about 2.3% of total offshore AuM held in Switzerland) Impact based on two factors: direct withdrawals and tax payments Clients 2 Significant structural Loss of revenue pools Structural revenue loss of 1 billion CHF (~4% of total industry revenues) due to AuM outflows and margin reduction Drastically reduced offshore price premium Business Model 3 Significant one-off implementation costs Significant effort needed to ensure operational readiness (IT investments, RM retraining, compliance) Source: analysis 4

6 1 Significant asset outflow Study participants expect asset outflow of 25 to 30 percent on all non-declared assets Key Findings/Comments from Interviewees Question: What % of asset outflows do do you expect on non-declared assets? All study participants expect significant asset outflow from currently non-declared asset holdings in Switzerland Outflow will be based on two main factors: Asset withdrawals (prior to May 2013) 0% 10% 20% 30% 40% 50% Range of responses Median Payment of regularization tax Asset withdrawals are expected to gradually increase over the next 18 months until early 2013 Significant share (30%) of affluent clients will close their accounts and withdraw money in cash (and subsequently spend or invest it elsewhere) Young clients (e.g., those with inherited non-declared assets) will predominantly try to declare and fully regulate their assets; older customers will predominantly choose the anonymous regulation Source: analysis 5

7 1 Significant asset outflow At the end of 2010, offshore assets of about 850 billion CHF from western European countries were deposited in Switzerland Offshore AuM in Switzerland (December 2010) (in CHF billion) Key Findings Germany UK Italy France 2, Offshore accounts in Switzerland amounted to 2,050 billion CHF AuM at the end of 2010 About 850 billion CHF of those offshore assets belong to western Europeans Other Western Europe Germany Germany accounts for 210 billion CHF, about 10 percent of the total offshore AuM; about 126 billion (60%) of that is assumed to be undeclared Rest of World 1, The UK accounts for 60 billion CHF in offshore assets; about 38 billion (63%) of that is assumed to be undeclared Offshore AuM Declared UK Undeclared Note: Offshore AuM include cash deposits, fiduciary investments, and securities accounts of foreign private customers at Swiss banks. Source: Swiss National Bank; analyst reports; analysis 6

8 1 Significant asset outflow In summary, we expect about 47 billion CHF in asset outflow from German and UK client accounts (based on end-of-2010 numbers) Outflow of Non-Declared Assets (in CHF billion; German and UK offshore clients) Germany UK Key Findings/Comments from Interviewees We expect a total outflow of 47 billion CHF from non-declared offshore AuM (i.e., about 2.3 percent of the total offshore assets currently held in Switzerland) Total Outflow: 47 billion CHF Outflows will result from client withdrawals predominantly by affluent clients and payment of regularization taxes Tax payment volume to the UK will highly depend on the share of UK clients using the Liechtenstein disclosure facility (implemented in 2009) for regulation 2010 nondeclared AuM Withdrawal and one-off tax payment AuM 2013 (declared) nondeclared AuM 11 Withdrawal and one-off tax payment 27 AuM 2013 (declared) Note: AuM reductions from foreign exchange market (FX) effects and equity market changes in 2011 have not been included. The FX effect through October 2011 results in an additional AuM reduction of about 10 billion CHF Note: Calculation does not take into account any (non-declared) AuM inflow between 2010 and 2013 and any market effects since end of Source: Swiss National Bank; analyst reports; analysis 7

9 2 Steep decline of revenue pools As a consequence, we expect a structural revenue loss of more than 1 bn CHF for Swiss banks due to these withholding tax agreements Revenue Impact (in CHF billion; German and UK offshore clients) Key Findings/Comments from Interviewees 2.4 ESTIMATES Expected outflow of 47 billion CHF will result in direct revenue (and profit) impact of 600 million CHF % Furthermore, clients with regularized assets will gradually push for conditions in line with their onshore price point. As a result, we assume that offshore margins will move downward over time to 80 bps, implying additional profit loss of about 500 million CHF Overall, we expect a revenue loss of about 1.1 billion CHF for the Swiss private banking industry from the new tax agreements with Germany and the UK (about 4 percent of 2010 total private banking revenue in Switzerland) 2010 revenue Revenue impact of outflow Revenue after outflow Revenue impact of margin reduction 2013 revenue This comes on top of the current cyclical market downturn with a low-interest environment and extremely low client trading activity Note: Calculation does not take into account any AuM inflow. Source: Swiss National Bank; analyst reports; analysis 8

10 3 One-off implementation costs One-off implementation costs will be significant and could result in short-term losses for smaller players Key Findings/Comments from Interviewees Question: Small What one-off implementation cost do you expect for your bank? Large All participants expect significant one-off implementation costs for the new withholding tax Even small banks expect costs that may reach double-digit million Swiss francs Some Swiss private bankers advocate a cross-bank solution to be developed by infrastructure providers or software houses; however, several banks are intending to instead pursue their own IT solution Apart from IT-related investments, additional one-off costs are expected for RM training and the development of leading-edge, fully compliant product and service offerings for all target markets Range of responses Median Required one-off IT costs for compliance combined with additional regulatory requirements (e.g., MiFID, MiFID II, FATCA) will push cost/income ratios of many smaller banks beyond 100 percent in the short term Source: analysis 9

11 3 One-off implementation costs As a result, we expect accelerated industry consolidation, especially among smaller foreign banks with dominant offshore holdings Cost/Income Ratio (in %) C/I Ratio Foreign Banks in Switzerland (AuM, Cost/Income Ratio) C/I Ratio Expected C/I Ratio with effects of tax agreements factured in AuM (in CHF billion) AuM in CHF Billion (2009) Key Findings Scale matters more than ever Cyclical rise in C/I ratios from 2007 to 2009 pushed several banks into loss-making territory Structural impact of withholding tax will make more banks unprofitable Long-expected consolidation to significantly gain traction in next 24 months Note: Expected 2012 C/I ratio based on assumed revenue decrease of 10% and cost increase of 4%, based on full-year 2009 numbers. Source: Verband der Auslandsbanken; analysis 10

12 Private banks must recognize that structural change is taking place in the industry, and that fundamental adjustments are unavoidable Short-Term Negative Impact Conclusions Market Expect Switzerland s private banking industry to further consolidate Clients Private banks will have to pursue additional cost reduction measures in recognition that changes in client value pools are structural and not simply a result of the cyclical downturn Business Model Expect breakups of the value chain as many players will not be able to achieve operational readiness alone Source: analysis 11

13 Long term, the new tax agreements offer a clear opportunity for the Swiss private banking industry Long-Term Opportunities in Swiss Private Banking Market 4 Clear positioning as a fully compliant offshore hub for white money Accomplishment of the transition from a hub for nondeclared to declared money Consolidation of a leading position for the global UHNWI/HNWI white money Clients 5 Unique multi-shoring value proposition Client privacy upheld, serving as a key differentiator for Switzerland s private banking value proposition Full client service provider, not just for the non-declared share Business Model 6 Simplification in conducting cross-border business; new strategic plays Simplified access to some of the largest wealth management markets Potential for new strategic plays in cross-border private banking Source: analysis 12

14 4 Market positioning There is unanimous consensus among all respondents that the new withholding tax agreements are the right step forward Key Findings/Comments from Interviewees Question: Very negative Generally speaking, how do you assess the new withholding tax agreements for the Swiss private banking industry? Very positive New solution is clearly positive for the Swiss financial industry in the long run: Long overdue cleanup of legacy non-declared assets No more risk of criminal charges against Swiss banks and bankers Client anonymity and privacy are secure The solution is a strong foundation for future growth of (declared) offshore assets in Switzerland from western European clients Range of responses Median Source: analysis 13

15 4 Market positioning Respondents regard the risk of losing business to other offshore financial centres (such as Hong Kong and Singapore) to be minor Key Findings/Comments from Interviewees Question: Large outflow Do you expect significant asset outflow from Switzerland to other offshore financial hubs? Range of responses Median Moderate outflow No outflow Swiss private banks will not support clients in shifting assets to other booking centres Singapore and, to a minor extent, Hong Kong have clearly stated that they do not want to be regarded as a last resort for undeclared western European clients Given current market developments, the values and advantages of the Swiss financial market political and financial stability, strong currency, quality of service, discretion, and trust are more important than ever Switzerland is expected to remain the primary offshore centre for western Europe UK customers may circumvent the Swiss/UK tax agreement by using the Liechtenstein disclosure facility, which will probably have more attractive conditions but will require full disclosure to UK tax authorities Source: analysis 14

16 5 Unique onshore/offshore value proposition Client privacy is still seen as a differentiator, but is significantly less important than in the past Key Findings/Comments from Interviewees Question: Key differentiator Will client privacy be a key differentiator for Swiss banking going forward? Range of responses No differentiator All interviewees stated that they are satisfied that client privacy has been retained as part of the new tax agreements Client privacy will remain a key differentiator, especially for clients who do not want their tax authorities to have ubiquitous transparency into their financial situations However, the key differentiator for Swiss offshore banking going forward will be the stable environment, independent and transparent legislation, superior service quality, and performance Client privacy will have a different perception, no longer the stigma of purely hiding from tax authorities Median Source: analysis 15

17 6 Simplification in conducting cross-border business; new strategic plays Study participants expect that easier market access will slightly simplify cross boarder business but will not fundamentally change the way of working Key Findings/Comments from Interviewees Question: Yes Do you assume significant advantages for easier market access compared to the current situation? Range of responses Median Source: analysis No Banks expect some simplification of new client acquisition and an easier and more cost-efficient distribution of Swiss financial products However, there are mixed views on how best to capture market share going forward: Some interviewees believe that pure offshore servicing (including client acquisition) of European markets without local onshore presence will not be possible Others state that there will no longer be a need for an onshore license and that a single Swiss booking platform will suffice (although requiring full compliance with local market regulations) In particular, foreign banks in Switzerland with strong market presence in Germany and/or the UK could disproportionately profit from the agreement in the future Details on the simplified market access rules have not yet been disclosed, so uncertainty remains on the true upside potential of the new tax agreements 16

18 Long term, there is a business opportunity for Switzerland s private banking hub; however, many questions still need answering Long-Term Opportunity Conclusions Market Clear positioning as the leading offshore private banking hub worldwide for white money, once the cleanups are complete Clients Upholding client privacy seen as a welcome differentiator in the marketplace, but not the basis for a sustainable business model Business Model Upside potential for cross-border private banking; however, most contractual details are yet to be defined Source: analysis 17

19 Short term, the implementation of the new tax agreements will be painful; long term, it offers significant opportunities Recommended Actions Short-Term Remediation Strategy Market Ensure operational readiness (i.e., IT, processes, and capabilities of frontoffice personnel) for each market Make choices on markets and adjust footprint, as only a few markets offer sufficient scale for compliant crossborder banking Clients Compensate for expected client asset outflow Refine the advisory model and make quantum leaps regarding onshore/offshore value propositions and offerings Business Model Lower cost base in response to the diminishing revenue pool Be clear on strategic differentiation and about the right to win ; evaluate new business opportunities Source: analysis 18

20 Contact Information Zurich Carlos E. Ammann Partner Andreas Lenzhofer Partner Daniel Diemers Principal Stefan Kramer Project Manager

21 The most recent list of our offices and affiliates, with addresses and telephone numbers, can be found on our website, booz.com Worldwide Offices Asia Beijing Delhi Hong Kong Mumbai Seoul Shanghai Taipei Tokyo Australia, New Zealand & Southeast Asia Auckland Bangkok Brisbane Canberra Jakarta Kuala Lumpur Melbourne Sydney Europe Amsterdam Berlin Copenhagen Dublin Düsseldorf Frankfurt Helsinki Istanbul London Madrid Milan Moscow Munich Paris Rome Stockholm Stuttgart Vienna Warsaw Zurich Middle East Abu Dhabi Beirut Cairo Doha Dubai Riyadh North America Atlanta Boston Chicago Cleveland Dallas DC Detroit Florham Park Houston Los Angeles Mexico City New York City Parsippany San Francisco South America Buenos Aires Rio de Janeiro Santiago São Paulo is a leading global management consulting firm, helping the world s top businesses, governments, and organizations. Our founder, Edwin Booz, defined the profession when he established the first management consulting firm in Today, with more than 3,300 people in 60 offices around the world, we bring foresight and knowledge, deep functional expertise, and a practical approach to building capabilities and delivering real impact. We work closely with our clients to create and deliver essential advantage. The independent White Space report ranked #1 among consulting firms for the best thought leadership in For our management magazine strategy+business, visit strategy-business.com. Visit booz.com to learn more about Inc.

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