Product & Supply Chain Improvement Supply Chain Management Handbook
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1 Product & Supply Chain Improvement Supply Chain Management Handbook SCMH Awareness February 23, 2015 Susan Parsons PSCI/SCMH Support Manager
2 Content: Break Out Room Topics About the IAQG and SCMH IAQG & Sector Member Companies SCMH Focus SCMH Content & New Projects IAQG Link and Access to the SCMH Webinars Break Out Page 2
3 About the IAQG & the SCMH International Aerospace Quality Group The International Aerospace Quality Group (IAQG) is a legally incorporated international not for profit association (INPA) with aerospace industry membership from the Americas, Europe and the Asia Pacific Region The IAQG is committed to achieving significant performance improvements in Quality, Delivery, and consequently Cost, on all products and services throughout the value stream. To learn more about the IAQG, please visit Supply Chain Management Handbook The Supply Chain Management Handbook (SCMH) is a collection of guidance material developed by IAQG member company subject matter experts. It provides guidance materials to continuously improve On Time, On Quality Delivery (OTOQD) throughout the entire value stream. It s objective is to help the supply chain improve their quality performance through better understanding of aviation, space and defense industry quality management system requirements and expectations. It is available at no cost. To learn more about the SCMH, please visit Page 5
4 About the IAQG & the SCMH IAQG Develops International Standards to achieve significant performance improvements in Quality, Delivery, and consequently Cost. Users wanted to now how to Implement the standards. So, the IAQG created the SCMH 91XX Subject mater experts project teams SCMH The SCMH sections Is a collection of guidance material created to continuously improve On Time, On Quality Delivery (OTOQD) through a better understanding of aviation, space and defense industry QMS requirements and expectations. Page 5
5 IAQG-Asia Pacific Aerospace Quality Group Companies (APAQG) AIDC (Aerospace Industrial Development Corp.) AVIC I AVIC II COMAC DSO National Laboratories Fuji Heavy Industries, Ltd. Hawker de Havilland IHI Co. Ltd. Indonesian Aerospace KAI (Korea Aerospace Industries) Korean Air Kawasaki Heavy Industries, Ltd. MHI Page 5
6 IAQG-Americas Aerospace Quality Group Companies (AAQG) ATK Ball Aerospace Boeing Bombardier Aerospace Embraer GE Aviation Goodrich Corporation Gulfstream Honeywell Engines and Systems Lockheed Martin Corporation Northrop Grumman Parker Aerospace Raytheon Rockwell Collins Rolls-Royce Spirit Aerosystems Textron Triumph Group UTC (United Technologies Corporation Page 6
7 IAQG-European Aerospace Quality Group Companies (EAQG) Advanced Electronics Company (AEC) Airbus Airbus Military Alenia Aermacchi AgustaWestland Astrium Avio Aero BAE Systems Cassidian Dassault Aviation ELBIT Systems Eurocopter FACC Fokker Aerospace GE Aviation Systems GKN Aerospace Engine Systems HEGAN Israel Aerospace Industries LTD Page 7 MBDA Meggitt Messier-Bugatti-Dowty MTU Aero Engines PFW RAFAEL Rolls-Royce Russian Helicopters Saab SAFRAN SAGEM SNECMA Sonaca THALES Turbomeca UAC (United Aircraft Corporation) Zodiac Aerospace
8 Focus on How through the SCMH Requirements Focus on What, the SCMH on How 91XX Requirements Inputs for new revision of 91XX 91xx SCMH Guidance material, tools, training Page 5 Providing guidance material and best practices on how to meet requirements and achieve objectives
9 Supply Chain Process Lifecycle C U S T O M E R 1 7 Market & Sell 2 3 Make (incl. Assemble & test) Design & Develop 4 Buy Plan & Manage 5 Deliver 6 Customer Support C C UU S S T T O O M E E R R 8 Stakeholders relationship and communication Page 5
10 SCMH content flows with the lifecycle C U S T O M E R 1 Market & Sell Master Scheduling Material for Key Characteristics 9102 Material for First Article Inspection Counterfeit & Suspect Unapproved Parts Design & Develop Special Requirements & Critical Items Quality Aspects of New Product Development Notification of Change Software Guidance (9115) Work Transfer Root Cause Analysis & Problem Solving Process Mapping (VSM Based) Make (incl. Assemble & test) Buy Supplier Selection and Capability Assessment Product Performance Detailed Assessment Checklists Supplier Quality Mgt Basics Sub-tier Supplier Control Management Control of non Statistical 9138 conformities Foreign Object Debris (FOD) Human Factors in new Manufacturing Plan & Manage Advanced Product Quality Planning (APQP) Risk Management 5 Deliver 6 Customer Support TBD Delivery Metrics Definition Certificate of Conformance Delegated Product Release verification Appendices 9100 Rev C Deployment Support People Capability PCAP 001 Link to ICOP Overview 9100/SSCA/PPDAC Comparison IAQG dictionary Configuration management Capacity Management, Ordering and Logistics C C UU S S T T O O M E E R R 8 Page 10 Stakeholders relationship and communication Requirements & Flow Down Templates Contractual Requirements Review & Management Guidance Sections in progress Future sections
11 Current SCMH Guidance Advanced Product Quality Planning APQP Capacity Management, Ordering & Logistics Certificate of Conformance CofC Configuration Management Contract Requirements and Flowdown Contractual Requirements Review and Management Guidance Counterfeit Parts Prevention Guidance - Delivery Metrics Definition Guidance - First Article Inspection FAI Foreign Object Debris Human Factors in New Manufacturing Maturity Model Supplier Selection & Capabilities Assessment Non-Conforming Product Guidance Material Notice of Change NOC (AS9016) Support Material & Tool Page 11 Process Mapping for Manufacturing Processes Product Performance Detailed Assessment Checklists Quality Aspects of New Product Development Risk Management Root Cause Analysis and Problem Solving Sales, Master Scheduling & Sequencing Software 9115 Guidance Material Special Requirements and Critical Items Sub-tier Supplier Control Management Supplier Quality Management Basics Variation Management of Key Characteristics Work Transfer Management Procedure Appendices: Link to IAQG International Dictionary; 9100C Deployment Support Material; PCAP 101 Competence Management Guideline Link; ICOP Executive Overview; Relative Positions Between 9100, SSCA Maturity Model & PPDAC; Webinars
12 Active and New SCMH Projects Active Projects Delegated Product Release Verification (DRPV) IAQG 9117 Statistical Product Acceptance (SPA) IAQG 9138 Newly Launched Projects Handling of Work Instructions Safety Culture Awareness Upcoming Projects Customer Support -MRO topics. Page 12
13 SCMH Awarness Webinars Next Webinar: Capacity Management, Ordering and Logistics schedules for March 19 th To be invited- become a registered user of the SCMH or visit the SCMH at For copies of past webinars visit Appendix 7 of the SCMH Announcements Page 13
14 IAQG Link to SCMH Click Supply Chain Management Handbook (SCMH) Page 14
15 SCMH Access A quick look at the SCMH. Get there fast; Search Engine: IAQG or SCMH Page 15
16 SCMH Access Detailed content and direct access to free guidance, training presentations, templates, forms, etc Page 16
17 SCMH Access A quick look at the SCMH. Get there fast; Search Engine: IAQG Page 17
18 SCMH Access Click to login or register User Registration First Time ONLY) Allows for the generation of a User roster, Project Launches, Future Topic Survey s and announcement or invitations at the SCMH opening. (in place since Jan 9th, 2014) After registration, just log in using address and password. Page 18
19 SCMH Access Terms and Conditions Announcements Page 19
20 SCMH Access User Registration (Only First Time) Input required information to complete the registration process address Password 5 simple questions : Industry, Geographic location, Country, How did you know SCMH and intended use of SCMH Page 20
21 Open to Questions: Supply Chain Management Handbook (SCMH) Questions? Look Around Registration/Access How To Support the SCMH Communicate Become an active team member IAQG or Sector Member Companies Webinars Page 21
22 Page 22
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