Google Apps Overview

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Charlotte Ball
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1 Google Apps Overview

2 Agenda Messaging & collaboration challenges Why existing solutions are costly & limited Google s innovative approach The time is now to switch to the cloud Google Apps Premier Edition Overview of Google s enterprise offering

3 Legacy messaging systems have problems 1 High costs Over $300/user/year 2 Labor requirements Maintenance, patches and upgrades 3 User limitations Less storage, poor search

4 On-premise messaging is expensive Costs of On-Premise (Per User, Per Year) Source: Should Your Live In The Cloud?,Ted Schadler, Forrester, 2009

5 Upgrades are slow and painful Time and money spent on upgrades 18 Month Plan Q1 Q2 Q3 Q4 Q1 Prepare network Q2 New servers OS upgrade Upgrade OS Purchase CALs Install server Storage Drivers Add storage Memory Move mailboxes that occur only in 4-6 year cycles.

6 Admins and users experience limitations Admin headaches Administrative burden: 22.8 hours per week for Exchange server Downtime: minutes planned and unscheduled per month2 Opportunity cost: time spent maintaining could be used for more strategic projects 1 Google Apps vs. Microsoft Exchange Sever 2007 Total Cost of Ownership Analysis. The Radicati Group, November Corporate IT Survey Messaging & Collaboration, , The Radicati Group, User limitations Limited storage: time wasted managing to mailbox quotas Slow search: users folder and sort due to poor search and archives are less useful Poor collaboration experience: limited real-time capabilities; no native sharing

7 Why run yourself? Google will take care of so you can focus on projects that add value to your business

Messaging and collaboration are better in the cloud 1. Less than 1/3 the cost of onpremise messaging systems 2. No hardware or software to maintain 3. More reliable and secure 4.

8 Messaging and collaboration are better in the cloud 1. Less than 1/3 the cost of onpremise messaging systems 2. No hardware or software to maintain 3. More reliable and secure 4. Better user experience By 2012, 20% of enterprise seats will use a software as a service (SaaS) or "cloud" model for services (Gartner, May 2009) Source: in the Cloud: Pros and Cons, Matt Cain, Gartner, May 2009

9 Google Apps is dramatically less expensive Over $300 Under $90 Source: Should Your Live In The Cloud?,Ted Schadler, Forrester, 2009

10 Superior reliability and less administration Better uptime than on-premise Downtime per month (in minutes)1 1 Google Less administrative time Administrative hours per week2 Apps vs. Microsoft Exchange Sever 2007 Total Cost of Ownership Analysis. The Radicati Group, November 2008 IT Survey Messaging & Collaboration, , The Radicati Group, Corporate

11 Google Apps is more secure Quick facts 4th largest server manufacturer in the world Billions of $ flowing through our systems Millions of credit card numbers 100s of thousands of identical servers Hardened, custom Linux stack No unused ports or services available No third-party security issues Quick update of all systems Data distribution & multi-tenant model Data shared across servers (GFS) Data obfuscation on disk Data replication SAS 70 Type II certification

12 Gmail is the best experience for business Access content anytime, anywhere on virtually any device (even offline) 25 GB of storage means no managing to quotas Find any message instantly with subsecond search results Automatically organize your inbox with conversation view Integrated and intuitive chat with voice and video New! Interoperability with Outlook and Blackberry Enterprise Server

13 Docs and Sites: the best way to work in teams Collaborate without the hassle of attachments: one document, multiple editors Build powerful team sites without the help of an IT admin Securely control access to your information Works across platforms it s all in the browser Leverage the power of the web as a platform for collaboration

14 Continuous innovation delivered without hassles Google Video for Business Google Sites Blackberry Enterprise Sever Connector Gmail Video Chat Blackberry Contact Sync major feature releases Gmail Offline (so far) Sync for Microsoft Outlook

Google Apps: the cloud for your business Messagin g Gmail Powerful email service with 25GB of storage and fast search Talk Integrated instant messaging, video and voice chat Calendar

15 Google Apps: the cloud for your business Messagin g Gmail Powerful service with 25GB of storage and fast search Talk Integrated instant messaging, video and voice chat Calendar Personal, shared, and public calendars Collaborati on Docs Simple real-time document collaboration from anywhere Sites Easily created and edited group pages Video Securely shared internal videos.

Security and compliance are better in the cloud Security Message Security Protect email from malware and manage content policies. Web Security Block web based security threats.

16 Security and compliance are better in the cloud Security Message Security Protect from malware and manage content policies. Web Security Block web based security threats. Manage web access. Compliance Message Discovery Archive, search and retrieve for e-discovery. Message Encryption Encrypt sensitive s based on policies and content.

17 Google Apps Premier Edition Details Support and reliability guarantees 24/7 phone support 99.9% uptime service level agreement (SLA) Enterprise functionality 25 GB of storage per user inbox Google Video for Business Postini Message Security Connector for Blackberry Enterprise Server Sync for Microsoft Outlook Platform Integration APIs: authentication, user directory, mail gateway, migration, reporting $50/user/year

18 Google Apps customers Enterprises Fortune 500 and Public Sector Small and Mid-Size Businesses Academic and Non Profit Organizations More than 1.75 million businesses Thousands of new businesses every day

19 Google Apps: What sets it apart 1 2 Dramatic cost savings Less administrative time 3 Better reliability and security 4 Best experience for business 5 Best way to work with teams

Google Apps Premier Edition. Email Included Yes Yes Yes Email Storage 25 GB Varies by deployment

Google Apps Premier Edition. Email Included Yes Yes Yes Email Storage 25 GB Varies by deployment 7 Keys to Comparing with Microsoft Exchange Server 2003/2007 Partner Guide Introduction is Google s Software as a Service (SaaS) solution for business messaging, collaboration, and security. It includes