Information and Communication Networks
|
|
|
- MargaretMargaret Morris
- 9 years ago
- Views:
Transcription
1 Information Communication Networks Siemens AG 2003
2 Information Communication Networks New Horizons for the of SIP-Based Siemens AG 2003 Bernd Schneider,
3 Agenda!!!! Conferencing s! Entertainment s! Business s! 10/20/2003 page 3 Information Communication Networks
4 Cutting costs is not going to save the Network Providers industry International Long Distance National Long Distance Share/Price Decline: -68%/-62% in the UK Share/Price Decline: -47%/-49% in the UK CapEx OpEx Revenue streams? Carriers need to find growth markets establish new business models Information Communication Networks 10/20/2003 page 4
5 Key dilemma Broadb data Revenues are determined by flatrates Q/02 2Q/02 3Q/02 4Q/02 Data Volume Voice Volume Voice Revenue Data Revenue Source: Incumbent Carrier 10/20/2003 page 5 Information Communication Networks
6 In the NGN network s are the key differentiator O P E R A T O R O P E R A T O R O P E R A T O R s/ Provider Transport Access Vertical Integration vs. VoIP MAIL IM WEB PSTN ISDN QoS IP Core Network GSM UMTS ADSL Horizontal Layer Unbundling s Offerings are not longer limited to Network Operators # Everyone can offer services W-LAN /20/2003 page 6 Information Communication Networks
7 require new Business Models Open Ecosystem or Open Network Model Content Provider Operator End User Content Charge Charge Per minute, Per volume, Per content, etc. Traditional Business Models will not work under these new conditions 10/20/2003 page 7 Information Communication Networks
8 It s not bwidth but services that count Revenue per unit of traffic in Euro per megabyte in 2002 Assumptions:! One SMS equals 128 bytes! SMS costs EUR Hi 0.02 Internet 0.04 Local call 0.12 Long distance SMS 10/20/2003 page 8 Information Communication Networks
9 SURPASS,, Enabling s Kids, Fun, Entertainment s Community & Messaging s Business & Communication Management s End User Enabling s Ring Back Music, Multimedia@home (Video Telephony, Audio/Video/Gaming on Dem) Presence, Charging, Content Management, Micropayment, QoS Control Push-to-Talk, Chat, Instant Messaging (IM), SMS to IM, Push s, Unified Messaging (UM) Presence, SMS GW, Charging, Directory s, ENUM, Push GWs IP Centrex Business Connection Office Integration EasyConnected Perfect4U/Me Call Waiting Internet Click to Dial Presence,Charging, Security, Directory s, ENUM, QoS Control 10/20/2003 page 9 Information Communication Networks
10 SURPASS,, Enabling s Broadb Telephony s Conferencing MM Telephony s End User Teenline, Voice over BroadB Prepaid Calling Card Video Telephony, Video Conferencing, Audio Conferencing, Online Conferencing Enabling s Presence, Flatrate/Prepaid Charging, Directory s, ENUM Presence, Charging, Conferencing Bridge, Directory s, ENUM, QoS Contol 10/20/2003 page 10 Information Communication Networks
11 Category: Entertainment s Multimedia@home - Use Cases PC to Phone Family oriented Communication Martha - 31, Daughter Jaymie - 16 Mr. Mrs. Robinson - 65 Business Communication Improved Customer Relationship Mr. Mark Johnson 45 Investor Ms. Stella Ruiz 33 Business Consultant Phone Phone I can t live without you Multimedia@home addresses the need for more quality in life for different target groups Grace - 27 Jason /20/2003 page 11 Information Communication Networks
12 Category: Entertainment s Multimedia@home - Description Why can Video Telephony now be successful? " Users are ready " Major Push for MMS UMTS to come " PC penetration is very high " Broadb penetration is high " End devices (Set-top boxes, Hardphones, softphones) are inexpensive Factors for success: " Reach the critical mass by big bang /building public momentum " Bundle with value added applications " Eliminate the users fear " High quality experience " Right price The Right ing Mix! 10/20/2003 page 12 Information Communication Networks
13 Category: Conferencing s A New Way of Communication revenue in billions $ Conferencing World years Audio Conferencing Video Conferencing Online Webcasting Online Conferencing Source: Derived from worldwide numbers from IDC Raymond James Associates (RJ&A), 2002 : " Wainhouse research: a year after September 11, Conferencing: 64% very important, a year earlier: 44% " According to IDC RJ&A, the conferencing services market growth from $3.5 in 2001 to $13.6 in 2005 or CAGR 41% The need for conferencing increased dramatically after Sept. 11 SARS 10/20/2003 page 13 Information Communication Networks
14 Category: Conferencing s Web-based Presence Enabled Conferencing " Visual presence-status icons " All attendees can see, who is present who is talking " Can share presentations Instant Messages 10/20/2003 page 14 Information Communication Networks
15 Did you know ,140 41,020 that transaction costs make up over half of the world gross domestic product? Worldwide gross domestic product in billions of 1990 international dollars (estimated) Transaction costs Other Sources: Bradford DeLong, Wallis/North 10/20/2003 page 15 Information Communication Networks
16 Category: Business s OpenScape Communication Presence-Based Communications Personal Workgroup Productivity Collaboration Application Application Communication Broker Multi-Resource Collaboration Open Application Architecture 10/20/2003 page 16 Information Communication Networks
17 Category: Business s OpenScape Personal Communication Portal Buddy List showing Presence Status by Media Personal Collaboration Session Menu Intuitive Interface for Effective Contact! 10/20/2003 page 17 Information Communication Networks
18 ! Network Providers need to move from providing network connection to offering value added services which provide for higher profits! Shift towards Open Ecosystem with content services! Messaging, Conferencing, Entertainment, Business s together with Enabling s (Presence) provide for attractive service offerings in high growth markets " Incumbent operators should: " Offer services asap as services provide a low churn rate (profiling, registration, customization) " Users will dem services to be offered ubiquitous over all networks (internet, fixed, mobile) with the same hling 10/20/2003 page 18 Information Communication Networks
Unified Communication and Collaboration
Unified Communication and Collaboration Christine Thews Solution Line Manager Unified Communications February 2008 Copyright Siemens Copyright Enterprise Siemens Communications Enterprise Communications
NSP Software Summit: Next Generation Voice Messaging - A Key to your Success. Alain Decartes Business Development Manager WW SGBU Sales
NSP Software Summit: Next Generation Voice Messaging - A Key to your Success Alain Decartes Business Development Manager WW SGBU Sales 2004 Hewlett-Packard Development Company, L.P. The information contained
The Key Basics of Unified Communications
The Key Basics of Unified Communications Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 [email protected] www.commfusion.com www.ucstrategies.com What We ll Cover Definitions &
DigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV
DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the
Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc.
Build New LTE Revenue Streams with Unified Communications PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Topics Market Situation Enterprise Mobility Opportunity LTE as a change agent
Unified Communications and Desktop Integration
S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent
VoIP trends in Fixed Network Operators
VoIP trends in Fixed Network Operators Petros Sarantopoulos Carrier Networks Control SIEMENS GREECE Agenda Standardization MSFORUM / ETSI TISPAN Towards Class-5 VoIP Future trends ETSI NGN Overview Standardization
How To Make A Successful Phone Over Ip Work For A Long Time
Voice over IP Services Sokos Hotel Vantaa 8.12.2004 Raimo Kantola [email protected] Slide 1 Agenda 1) VOIP motivation 2) VOIP network architecture 3) Operator business challenges 4) Sustainable business
Truly Unified Communications. This could be your corporate network:
The Comdasys MC Solution brings the features of your IP-PBX to your mobile phone in the palm of your hand. Its two components, the MC Controller and the MC Client, will enhance your business mobility.
Converged IP Messaging
Converged IP Messaging Integrating multiple communications platforms, multiple devices and existing standards for global interoperability Mark Cataldo Chair, OMA Technical Plenary www.openmobilealliance.org
Feature Seat and Device Summary
CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified
Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.
Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion
Product Range TELES NGN
TELES Class 5 NGN TELES NGN Product Range TELES Class 5 Solution is a standard based, scalable architecture that minimizes integration time and enables you to go live quickly. The solution is access agnostic
Six Questions to Answer When Buying a Phone System
2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in
SERVICES IN NGN NEXT GENERATION NETWORKS
Journal of Information, Control and Management Systems, Vol. 3, (2005), No. 2 97 SERVICES IN NGN NEXT GENERATION NETWORKS Alžbeta KANÁLIKOVÁ Faculty of Management and Informatics, University of Žilina,
IBM reaps business benefits and major cost savings from unified communications and collaboration
IBM Case Study IBM reaps business benefits and major cost savings from unified communications and collaboration Overview The Challenge Large enterprise with globally distributed, mobile workforce must
The all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE. VAS and Softswitch Deployment Strategies: Global Service Provider Survey November 4, 2009
Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE TABLE OF CONTENTS VAS and Softswitch Deployment Strategies: Global Service Provider Survey November 4, 2009 INTRODUCTION... 1 TOP TAKEAWAYS...
Chapter 10 Session Initiation Protocol. Prof. Yuh-Shyan Chen Department of Computer Science and Information Engineering National Taipei University
Chapter 10 Session Initiation Protocol Prof. Yuh-Shyan Chen Department of Computer Science and Information Engineering National Taipei University Outline 12.1 An Overview of SIP 12.2 SIP-based GPRS Push
Accelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
Microsoft Lync 2010 for Android
Microsoft Lync 2010 for Android Microsoft Lync 2010 for Android brings presence, instant messaging (IM), and the voice capabilities of Lync to your mobile device. With Lync for Android, you can choose
Mobile Voice Off-Load
Mobile Voice Off-Load An AdvOSS Solution White Paper Latest version of this white paper can always be found at: http://advoss.com/resources/whitepapers/mobile-voice-offload.pdf For more information, contact
Understanding the Benefits of Unified Communications
Understanding the Benefits of Unified Communications Overview Increasing operating efficiencies is more important than ever in today s business. Competitive pressures force organizations to improve processes
Seven Responses to the Cloud-Based Communications RFP
Seven Responses to the Cloud-Based Communications RFP Sample Slides the full deck with all the data is available for purchase. March 2013 E. Brent Kelly, Ph.D. KelCor, Inc. [email protected] www.kelcor.com
Introducing Personeta
Introducing Personeta Solution for Next Generation Converged Services Agenda Business trends The Solution Introducing Personeta Value Proposition Architecture TappS Services Key selling points 2 Communication
Convergence: The Foundation for Unified Communications
Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing
Using Telephony Quick Reference Guide
Using Telephony Quick Reference Guide The Telephony feature in Blackboard Collaborate enables you to conduct your audio communications with other session attendees via a combination of VoIP or telephone
Telephony and collaboration made easy
Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device
Cloud Voice & Cloud UC Feature Comparison
Clear Connections In The Cloud Cloud Voice & Cloud UC Feature Comparison September 05, 2014 FUS-CloudVoice-UC-Comparison-090514-D4.3.docx TABLE OF CONTENTS DOCUMENT REVISIONS... 3 INTRODUCTION... 4 COMMON
VoIP vs. POTS. Clayton Lockhart VP AT&T Labs
vs. POTS Clayton Lockhart VP AT&T Labs Evolution: The Jump has Occurred! 1 st Gen Products 2 nd Gen Products & Services Carrier Announcements WiFi 2003 Services over IP IP 3 rd Gen Products & Services
Nokia Siemens Networks mobile softswitching Taking voice to the next level
Nokia Siemens Networks mobile softswitching Taking voice to the next level Providing an answer for today and tomorrow Evolving technologies Nokia Siemens Networks provides a solid platform for the future
IP Multimedia Subsystem (IMS) Service Architecture
IP Multimedia Subsystem (IMS) Service Architecture Supports multiple applications by providing traditional telephony and non-telephony services Cost savings and revenue generating capabilities are driving
Unified Communications Market 2007-2012. Executive Summary
Unified Communications Market 2007-2012 Executive Summary Unified Communications (UC) is all the rage. Companies of all sizes, and in all vertical markets and geographies are exploring how they can take
Status and Perspective of IP Telephony in Korea
Status and Perspective of IP Telephony in Korea 2007. 3. 19~20 Choon Kyu Kim ([email protected]) BcN,, KT Telephony over IP, Algeria, 19-20 March 2007. 1 Contents Background VoIP market Worldwide/Japan PSTN/VoIP
VoIP and IP Telephony A Carrier s s Perspective
VoIP and IP Telephony A Carrier s s Perspective GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Richard McCammond Senior Consultant Convergence April 8, 2008 2008 Verizon. All Rights Reserved. PTEXXXXX XX/08
EXPLOITING SIMILARITIES BETWEEN SIP AND RAS: THE ROLE OF THE RAS PROVIDER IN INTERNET TELEPHONY. Nick Marly, Dominique Chantrain, Jurgen Hofkens
Nick Marly, Dominique Chantrain, Jurgen Hofkens Alcatel Francis Wellesplein 1 B-2018 Antwerp Belgium Key Theme T3 Tel : (+32) 3 240 7767 Fax : (+32) 3 240 8485 E-mail : [email protected] Tel : (+32)
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Rising Customer Expectations Lead to Higher Adoption of Unified Communications Solutions 9ABD-64 January 2015
FT networks, services and IS evolution perspectives towards convergence Patrice COLLET France Télécom Network, Carrier and IT Division
FT networks, services and IS evolution perspectives towards convergence Patrice COLLET France Télécom Network, Carrier and IT Division Networks, Carriers and IT France Télécom T vision Networks, Carriers
Harnessing The Internet s Multimedia Potential
Harnessing The Internet s Multimedia Potential by: S. Ann Earon, Ph.D. President, Telemanagement Resources International Inc. (TRI) Manahawkin, New Jersey The current state of the multimedia market is
ATA: An Analogue Telephone Adapter is used to connect a standard telephone to a high-speed modem to facilitate VoIP and/or calls over the Internet.
KEY VOIP TERMS 1 ACD: Automatic Call Distribution is a system used to determine how incoming calls are routed. When the ACD system receives an incoming call it follows user-defined specifications as to
HP VCX Desktop Communicator Software Series Overview. Models HP VCX Desktop Communicator Software HP VCX Desktop Communicator Outlook Edition Software
Overview Models HP VCX Desktop Communicator Software HP VCX Desktop Communicator Outlook Edition Software JE435A JE436A Key features Seamless interaction with Microsoft Outlook Multiple SIP-based clients
Hosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony
Hosted Telephony An Introduction to Our Hosted Services IPW Hosted Telephony About IP Wholesale Why partner with IPW? Features of IPW Hosted Telephony Page 2 Managing your Customers Web Portal Wallboard
ipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution
ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration
Voice Over Internet Protocol (VOIP)
Voice Over Internet Protocol (VOIP) Helping with your telecoms management Voice over Internet Protocol (VoIP) What is VoIP? VoIP is the ability to transmit voice over the Internet VoIP was adopted by the
OmniTouch 8400 Instant Communications Suite. My Instant Communicator Desktop User guide. Release 6.7
OmniTouch 8400 Instant Communications Suite My Instant Communicator Desktop User guide Release 6.7 8AL 90219 USAE ed01 Sept 2012 Table of content MY INSTANT COMMUNICATOR FOR THE PERSONAL COMPUTER... 3
Integrating next generation multimedia services to existing telephones
Integrating next generation multimedia services to existing telephones ACOT 2004 Tim Youm Nortel Networks PG 1 Introduction In today's voice network, there are still many traditional voice system which
USER GUIDE: HUD WEB TABLE of CONTENTS
HUD Web User Guide TABLE of CONTENTS Overview: Fonality HUD Web... 4 1. Prerequisites for HUD Web Installation... 6 2. Logging in to Fonality HUD Web... 6 3. Installing the HUD Web Plugin 7 4. Managing
CounterPath Bria with Oracle TSC Feature Pack. A Solution for Operator and Enterprise (OTT) Service Delivery. Solution Brief. www.counterpath.
CounterPath Bria with Oracle TSC Feature Pack A Solution for Operator and Enterprise (OTT) Service Delivery Solution Brief Internet OTT (over-the-top) changes the way people communicate. Internet OTT services
ZyXEL V100 Support Notes. ZyXEL V100. (V100 Softphone 1 Runtime License) Support Notes
ZyXEL V100 (V100 Softphone 1 Runtime License) Support Notes Version 1.00 April 2009 1 Contents Overview 1. Overview of V100 Softphone...3 2. Setting up the V100 Softphone.....4 3. V100 Basic Phone Usage.....7
How should an enterprise move toward Unified Communications?
WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony
Reduce Mobile Phone Expense with Avaya Unified Communications
Reduce Mobile Phone Expense with Avaya Unified Communications Table of Contents Section 1: Reduce Inbound Minutes... 2 Section 2: Reduce Outbound Minutes... 3 Section 3: Take Greater Advantage of Free
Hosted IP Voice & SIP Trunks Pricing & Service Description
Hosted IP Voice & SIP Trunks Pricing & Service Description Service Packages 1.1 Business Plus The Business Plus service is a fully featured individual user HIPT service that includes multimedia features,
Telecom Italia technology enablers for new markets
MILAN, 18 OCTOBER 2007 Telecom Italia technology enablers for new markets TI MANAGING DIRECTOR TECHNOLOGY 1 Convergent TLC Market and the new Telecom 2.0 approach CAGR 06-09 3,7% 0,8% 1,8% 2,3% 1,6% ICT
Using Telephony Quick Reference Guide for Moderators
Using Telephony Quick Reference Guide for Moderators The Telephony feature in Blackboard Collaborate enables you to conduct your audio communications with other session attendees via a combination of VoIP
FMC Market View Qualcomm Incorporated December 2007
Qualcomm Incorporated December 2007 Table of Contents Executive Summary... 1 [1] What is Fixed-Mobile Convergence (FMC)... 1 [2] Benefits of FMC... 2 2.1 Benefits to Operators... 2 2.2 Benefits to Customers...
Avaya Unified Communications Can Reduce Cell Phone Expenses
WHITE PAPER Avaya Unified Communications Can Reduce Cell Phone Expenses June 2008 Table of Contents Introduction... 1 Section 1: Reduce Inbound Minutes... 1 Section 2: Reduce Outbound Minutes... 2 Section
Orange Spain: the alternative
Orange Spain: the alternative Belarmino Garcia Spain CEO agenda 1 2 3 4 5 market background our integrated strategy our strengths focus on value conclusion 2 the Spanish telecom market a buoyant market
Integration of Voice over Internet Protocol Experiment in Computer Engineering Technology Curriculum
Integration of Voice over Internet Protocol Experiment in Computer Engineering Technology Curriculum V. Rajaravivarma and Farid Farahmand Computer Electronics and Graphics Technology School of Technology,
Plans Comparison. 855.900.KUMO (5866) [email protected]. [email protected] www.joinkumo.com 855.900.KUMO
Plans Comparison 855.900.KUMO (5866) [email protected] Page 1 of 5 Elevate your business with scalable solutions and accessible services in the cloud. ON-DEMAND FLEXIBILITY Fully On-Demand Cloud Services
Packetized Telephony Networks
Packetized Telephony Networks Benefits of Packet Telephony Networks Traditionally, the potential savings on long-distance costs was the driving force behind the migration to converged voice and data networks.
Dial91 App for Windows Phone 8 Edition User Guide
Dial91 App for Windows Phone 8 Edition User Guide Page 1 1. About Dial91 App for Windows Phone 8 Editions This App is made exclusively for serious Dial91 users that make frequent calls and demand the best
How To Choose A Hosted Voice Over Ip (Voip) Solution
Five Hosted VoIP Features WHITEPAPER: top five CONSIDERATIONS in choosing a hosted voip provider www.megapath.com Practical Guidance for Choosing a Hosted Voice Solution The combination of the mobile nature
Delivering UC Solutions UC Summit
Siemens Enterprise Communications Delivering UC Solutions UC Summit David Leach Unified Communications Consultant Siemens Enterprise Communications 1 2012 Siemens Enterprise Communications, Inc. Business
Superior Systems. Feature highlights include:
Telephony Solutions Superior Systems Mother Technologies has been a Unify partner since 2002. Consistently innovative, Unify (formerly Siemens Enterprise Communications) manufacture the very best in telephony
Configuration in TeliCore
Configuration in TeliCore Rev. 1.0.3 Table of Contents INTRODUCTION... 3 About Telinta...3 Preface...4 Key Features and Benefits...5 Configuration Checklist...6 CONFIGURATION INSTRUCTIONS... 7 Configuration
Telephony Telephony more than just a phone system.
Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted
Accelerate! Communication for the open minded. Siemens Enterprise Communications www.siemens-enterprise.com
Accelerate! OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done and
Introducing Cisco Voice and Unified Communications Administration Volume 1
Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your
OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE
OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to
PortGo 6.0 for Wndows User Guide
PortGo 6.0 for Wndows User Guide PortSIP Solutions, Inc. [email protected] http:// @May 20, 2010 PortSIP Solutions, Inc. All rights reserved. This User guide for PortGo Softphone 6.0. 1 Table of Contents
VIDEO IVR VAS & Customer Care
Marketing Overview Plan Overview VIDEO IVR VAS & Customer Care January 26, 2011 April 2010 xx, APEX 2010 Voice / Page Communications, 1 Inc. All rights reserved. Marketing Who Plan is APEX? Overview VIDEO
Introducing A3 UCaaS
Introducing A3 UCaaS Unified Communications as a Service A3 Communications has added a Cloud Voice solution to our A3 Cloud portfolio. Over the past three years, the adoption of cloud-based phone systems
Microsoft Office Communicator (MOC)
Introduction The Microsoft Office Communicator 2007 R2 client (MOC) is part of an overall Villanova University enterprise system integrated with Outlook/Exchange, the Microsoft Office Suite, SharePoint
