TSI SERVICES. Tentative list of services delivered by Trade Support Institutions (TSI)
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1 TSI SERVICES Tentative list of services delivered by Trade Support Institutions (TSI) SERVICE CATEGORIES A - Trade Intelligence B - Export development C - Business promotion D - Facilitation TYPE OF DELIVERY INF ADV TRA MET CHA WEB FTR Provision of information Advice / Consultancy Training Methodologies, guides, guidelines Charged services Services highlighted in the website of the TSI Important role played by Foreign Trade Representations / overseas trade offices 1
2 TRADE INTELLIGENCE Trade Intelligence Export Development Business promotion Facilitation DISSEMINATION BUSINESS CONTACTS MARKET INFORMATION MARKET ANALYSIS Enquiry/ Reply service Web pages; website with trade information Newsletter - Bulletin - Magazine (regular publications) Alerts / Selective dissemination Access to a trade library / Reference centre Catalogue/ Database of trade information resources Local company directory / database Exporters directory/ database Virtual catalogue of products and services Foreign importers / Foreign partners Competitive intelligence Credit worthiness reports / Credit rating Business opportunities / Trade leads Information on tenders / Information on projects Trade fair information Market characteristics Market trends Market identification / Market potential Product-specific market briefs / Sector studies Market reports by geographical markets (country/ region) Market selection analysis Diversification studies 2
3 EXPORT DEVELOPMENT Trade Intelligence Export Development Business Promotion Facilitation EXPORT READINESS EXPORT COUNSELLING EXPORT ENVIRONMENT Export potential studies Export readiness assessment Product design and development Preparation of marketing plans Incubator services Export finance Export quality; standards; technical regulations Compliance with market access requirements Export packaging and labelling Trade laws and trade regulations; legal aspects of trade Costing and pricing International purchasing and supply chain management Trade facilitation: customs, transports, logistics Intellectual property Contribution to the design of export strategies Initiatives to build public-private partnerships Services offered in cooperation with other TSIs Use of ICT and new technologies Trade and environment Corporate Social Responsibility aspects 3
4 BUSINESS PROMOTION Trade Intelligence Export Development Business Promotion Facilitation BUSINESS GENERATION INVESTMENT ATTRACTION MARKETING / BRANDING Preparation of business agendas Exporters missions Invitation of buyers Trade fair participation Buyer-Seller meetings; business rounds Other promotional events (e.g.: food testing) Identification of investment opportunities Visits to potential investors Invitation of potential investors Investment seminars (how to invest in - - ) Press release Use of local/ foreign media Use of promotional materials Marketing campaigns Country branding 4
5 Trade Intelligence Export Development Business Promotion Facilitation FACILITATION EXPORT PROCEDURES BUSINESS IN TRADE POLICY LOBBYING / ADVOCACY INFRASTRUCTURE HUMAN RESOURCES Export procedures Issuance of certificates (e.g.: certificates of origin) One-stop-shop / Single windows Participation in trade negotiations Encouraging private/public dialogue and partnerships Following up on trade agreements Lobbying in the country Lobbying in the markets (FTR) Office facilities Meeting facilities Web site design and development; web applications Internet access provision Language courses Translation - Interpretation Training courses in international trade E-training / Distance learning programmes 5
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