It s easy to add up to 4 base units and 36 extensions as your communication needs grow.

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1 Industrial cordless phone system The EnGenius SN-920 phone system goes the distance for you. It sends signals up to 12 stories indoors, 250,000 square feet in warehouses, and 3,000 acres outdoors. The system consists of a base unit and a digital spread spectrum cordless phone that does double duty as a full duplex two way radio. You can even expand it up to four lines (one per base). Each unit can accommodate as many as nine handsets. Digital security with frequency hopping keeps your conversations private. Call waiting on caller ID lets you see who s calling before you pick up. One touch 30 number phone directory stores the names and numbers of friends and colleagues. Nickel-metal hydride battery lets you talk longer than ever, and recharges in only 80 minutes. Music on hold keeps your callers interested while they re waiting for you. Call transfer helps you take command of the flow of your phone calls. Vibration mode alerts you privately to your calls. Options include headset adapter, high gain antenna, leather pouch, belt clip. Specifications 900 milliwatt base transmission power 2 way radio independent of base 1 line per base, maximum 4 bases Call transfer Caller ID on call waiting 1 touch phone directory access Optional headset adapter Optional NiMH spare battery Optional high gain outdoor antenna Optional leather pouch and belt clip Optional rugged carrying case Each EnGenius phone can be recharged with the 80 minute rapid charger (Item #6614T). cordless phone systems 27 Now you can choose the color of your extremely durable carrying case. EnGenius SN-920 phone system 6725T Ultra cordless phone system (base, 1 cordless unit, 1 charger) $ T Additional handset with charger T Headset adapter T Extended range outdoor antenna T Rapid battery charger T Spare NiMH battery pack T Rugged carrying case (choose orange or black) T Leather phone pouch T Belt clip T Extended warranty EnGenius SN-920 Ultra EnGenius Industrial Cordless 2.4 GHz Cordless 900 MHz Digital Cordless Transmit power in milliwatts It s easy to add up to 4 base units and 36 extensions as your communication needs grow.

2 28 cordless phone systems Multi-line expandable cordless phone systems The two- and four-line expandable cordless phone systems on these two pages can give your enterprise a competitive communication edge. They rely on 2.4 GHz technology so all your conversations will be clear and secure. Call directories speed Cordless phone systems Frequency Speaker- Headset hopping Cordless phone compatible spread handset Mail- Call handset/ handset/ Priced Item# Lines spectrum capacity Answerer boxes directory Caller ID base base from Vtech 7111T 4 Yes 12 None None 20 Yes Yes/No Yes/No $ Siemens Panasonic 7437T 7780T 2 2 Yes Yes min. 100 min w/ voice announce w/ pager alert Yes/Yes No/Yes Yes/Yes Yes/Yes Panasonic 7783T 4 Yes min w/ pager alert No/Yes Yes/Yes Panasonic leads the way These Panasonic phone systems make your home or small office sound like a powerful corporation. It s easy to network up to eight extensions on two or four analog lines without sacrificing the freedom and convenience of cordless phones. 100 minute digital voice mail system records all your calls. 2 or 4 lines, up to 8 extensions you to the names and numbers you need. Caller ID keeps track of who s calling you. Speakerphones and headset compatibility let you keep both hands free while you talk. Each system includes a base unit and one handset. Don t miss out on the $30 Panasonic mail in rebates for these cordless phone systems.expiration dates vary. Call Hello Direct toll free, or visit HelloDirect.com for additional information. Panasonic cordless phone systems 7780T Panasonic 2-line cordless phone system $ T Panasonic 2-line handset with Ultralight EX single T Panasonic 2-line cordless handset and charging base T Panasonic 4-line cordless phone system T Panasonic 4-line handset with Ultralight EX single Save $20! T Panasonic 4-line cordless handset and charging base T Panasonic 4-line corded phone (works with 4-line system) T Panasonic 4-line corded with Ultralight EX single Save $20! Extended warranties from 29 99

3 Siemens delivers extra convenience The new Siemens cordless phone system gives you two lines and up to eight cordless extensions. Digital answerer gives you 45 minutes of recording time and four mailboxes. Auto attendant routes calls to the appropriate mailboxes. Voice announce caller ID alerts you to incoming calls at the base. Directories in the base and handsets store up to 120 names and numbers. Speakerphones are included in the base and handsets. cordless phone systems 29 Receive a $10 $30 rebate from Siemens. Offer expires April 30,2002. Call for details. 2 lines, up to 8 extensions Siemens cordless phone system 7437T Siemens 2-line cordless phone system $ T Siemens 2-line system with Ultralight EX single Save $20! T Siemens cordless handset and charging base Vtech brings everyone together When you go with the new Vtech phone system, you ll get four-line operation and up to 12 cordless extensions. Here s everything else you can take advantage of: Handset speakerphone lets you communicate hands free. Spare battery charger means you ll have a continuous supply of power. 20 name and number speed dial keeps log of all your important contacts. Plus hold, flash, mute, redial, call transfer, backlit keypad, visual message indicator, call timer, and intercom. Vtech cordless phone system 7111T Vtech 4-line cordless phone system $ T Vtech cordless handset with Ultralight EX single Save $20! T Vtech 4-line cordless handset and charging base lines, up to 12 extensions Spare batteries are at HelloDirect.com/battery

4 42 phone systems Keep everyone on your team connected wirelessly The EnGenius SN-920 phone system defines industrial strength. It can transmit signals up to 12 stories indoors, 250,000 square feet in warehouses, and 3,000 acres outdoors. The base unit accommodates up to nine handsets. See page 27 for more information. Digital security with frequency hopping keeps your conversations private. Call waiting on caller ID lets you see who s calling before you pick up. Handsets double as full duplex, two way radios. One touch 30 number phone directory stores the names and numbers of friends and colleagues. EnGenius SN-920 phone system 6725T Ultra cordless phone system (base, 1 cordless unit, 1 charger) $ T Additional handset with charger T Headset adapter T Rapid battery charger T Spare NiMH battery pack T Leather phone pouch When you want to go cordless in a PBX environment, choose the Uniden ANA 9710 (left) or the ANA 9610 (above). It s easy to add up to 4 base units and 36 extensions as your communication needs grow. 4 units, up to 36 extensions Uniden lets you walk and work around your office Cordless phones let you go where you need to go while staying in touch with people. Unfortunately, the vast majority of cordless phones don t work with business (digital) lines. Both these phones are compatible with your PBX s or key system s analog phone lines. They deliver: 900 MHz cordless phone gives you up to 150 feet of cordless communication. Work, walk, and talk at the same time. 16 digit two-line LCD screen displays functions such as pause, flash, redial, and hold. Headset ready means you can work with both hands free. The ANA 9710 (Item #6517R) gives you digital spread spectrum technology for extended range, as well as enhanced clarity and security. Uniden cordless phones 6535T ANA 9710 cordless phone system with Ultralight EX single headset Save $30! $ T ANA 9710 cordless phone system T ANA 9610 cordless phone system with Ultralight EX single Save $20! T ANA 9610 cordless phone system T Extended warranty Spare batteries are at HelloDirect.com/battery

5 Save big on new and refurbished PBX phones and systems Hello Direct delivers a comprehensive selection of new and refurbished Nortel, Avaya, Toshiba, Siemens, and many other PBX phones, components, and complete phone systems. Refurbished phones are as good as new, and you ll save as much as 55%. Whether your phone needs are large or small, immediate or long term, components and systems are immediately available, and can be shipped within a few days. Every refurbished phone is thoroughly inspected and rigorously tested. Best of all, the new Hello Direct 18 month advance replacement guarantee (most manufacturers offer only 12) means you ll never have to worry about down time. Whatever your phone system needs, Hello Direct can meet them and save you money. phone systems 43 All the facts are at HelloDirect.com/pbx AT&T power, plus Centrex compatibility The AT&T 964 is the only four-line KSU-less phone system in the world that incorporates an auto-attendant and a private, fully digital answerer at every extension. It s Centrex compatible and expandable to 12 stations. Private voice mail at each extension costs only a fraction of the price of a KSU or PBX system with voice mail. Paging and intercom, call transfer, caller ID on call waiting, 200 name and number directory for each extension, and easy integration of modems and faxes. Built in speakerphone lets you conference at the touch of a button. Keep both hands free by ordering a Hello Direct headset. The amplifier is built into the phone. Please note: analog lines and AC power required at each extension. 964 and 955 phones are incompatible with older 954 systems. This phone system is easy to install on analog lines, and doesn t require costly rewiring. 4 lines, up to 12 stations AT&T 4-line KSU-less phone system 6810T 964 with Ultralight EX single headset Save $20! $ T 964 intercom speakerphone with answerer T 955 with Ultralight EX single Save $20! T 955 intercom speakerphone without answerer T Extended warranty Save the phones! Phones aren t an endangered species, but they tend to be expensive.the new Viziflex covers are custom-crafted to fit your phones exactly. Now it s easy to protect them from dust, coffee and soft drink spills, etc.they don t interfere with use, and are easy to clean. Viziflex telephone protectors 1691T Telephone protector custom prepaid mailer $9 99

6 44 phone systems Big business telephone horsepower with a small business price tag The Bizfon phone system is ideal for phone intensive offices and growing businesses with two to 32 people. The Bizfon 680 is extremely powerful, yet simple to use. It s the affordable way to help your enterprise sound big right away. Run your business, not your phones Bizfon is easy to configure and use. Just dial 299, and you re connected to Bizfon, whose programmers help set up your system, handle expansions and changes, and let you run your business instead of becoming a phone system expert. A helping hand rather than a hand off 680 control units include one year, and bundles include two years of BizCare so you ll stay connected to the experts. You ll receive ongoing configuration help and backups at a remote site. If your Bizfon ever fails, overnight replacement includes preprogramming of your configuration and settings. The comprehensive solution Bizfon is the only small business phone system that includes fully integrated voice mail as a standard. Other systems voice mail options frequently cost as much as the bare bones hardware itself. In addition to sophisticated voice mail, you ll rely on a customizable auto-attendant and follow me call forwarding, capabilities many big business systems don t offer even as options. Up to 24 lines, 32 extensions Compatible with cordless and corded analog phones Bizfon is fully compatible with the corded and cordless analog phones you already have. BizTouch 2 and 3 phones are preprogrammed for one touch access to personal settings and system features for added flexibility. Bizfon expandable, remotely programmable phone system 8105T 680 control unit with 1 year Bizcare service $1, T 680MT multi-tenant control unit with 1 year Bizcare service 2, T BizTouch2 Call Appearance phone T BizTouch3 Call Appearance phone T BizTouch3 Line Appearance phone T BizCare additional 1 year service agreement If you ve already purchased phones corded or cordless they ll work smoothly with the Bizfon 680. Bundles BizTouch2 Call Appearance speakerphone (above, center) lets you toggle between two calls, and includes one touch access to all features, as well as caller ID. You ll save a bundle on your two year BizCare service with toll free advice, tips, configuration, system backup and archiving, and more. BizTouch3 Call Appearance speakerphone lets you switch among four calls at a touch, and includes speed dial directory, caller ID, and recently dialed number log. It emulates more expensive PBX phones. BizTouch3 Line Appearance speakerphone (not shown) gives you all the power of a traditional key system without the cost and complexity. It s the ideal way to dedicate lines to tenants or departments. Save up to $ 249! Bizfon bundles Each bundle includes a Bizfon 680 control unit, 4 BizTouch phones, and 2 year service agreement! 8004T Bundle with 4 BizTouch2 CA phones Save $169! $2, T Bundle with 4 BizTouch3 CA phones Save $249! 2, T Bundle with 4 BizTouch3 LA phones Save $249! 2,999 99

7 The easy way to manage your phone lines Adding a TalkSwitch desktop phone system is the easy way to enhance your small or home office s image. It can even integrate analog and cell phones into a coherent, powerful, highly flexible telecommunications system. Network up to four 48-NLS units, which let you manage up to 16 incoming phone lines and 32 local extensions. You can configure and modify the systems with Microsoft Windows 95/98/ME/XP/2000. New TalkSwitch 48-NLS includes four-line operation, eight local and eight remote extensions, 26 voice mailboxes, upgradeable memory, auto-attendant, call forwarding, call transfer, music on hold, remote message notification, and a dial by name directory. TalkSwitch 24 includes two-line operation, four local and eight remote extensions, 22 voice mailboxes, auto attendant, call forwarding, call transfer, music on hold, remote message notification, and a dial by name directory. Centrepoint TalkSwitch phone systems 6559T TalkSwitch 48-NLS $1, T TalkSwitch T 120 minute voice mail memory upgrade T 60 minute voice mail memory upgrade Extended warranties from Create custom on hold OHP 5000 audio for your phones with the award winning digital player-recorder solutions from On-Hold Plus. Both units include eight minutes of recording capacity (expandable to 16, 24, or 32 minutes). The flash memory provides smooth, continuous message playback for your callers. OHP 5000 CD autoload system includes a built in CD autoloader, which makes updating your messages easy. Insert any ordinary audio CD, and the unit loads the audio into digital flash memory for continuous playback. OHP 4000 and MessageStudio software let you change your messages or background music with a few mouse phone systems 45 The TalkSwitch is easy to set up and use. It s the flexible, dependable way to manage two or four lines. Plug and play on hold audio for every phone system clicks, then load it into the OHP s flash memory. Plug in a PC microphone to talk. The Windows compatible software automatically mixes your voice with your background music for a professional on hold presentation. Analog solution Models 4500 and 5500 have adapter modules to deliver on hold capability for up to four lines on analog phones. Separate phone extension activators (two included) connect to phones, and activate music on hold when you press the hold button. On-Hold Plus 5000 and 4000 players 6175T 5000 player w/ free custom on hold audio production CD. Includes 1 preloaded program, cabling, AC adapter & audio CD $ T 5500 player for 1 4 analog lines. Includes all 5000 accessories T 4000 player w/ free custom production CD. Includes 1 preloaded program, cabling, AC adapter, Message Studio software T 4500 player for 1 4 analog lines. Includes all 4000 accessories T 8 minute memory chip upgrade T Additional activator for analog telephones Extended warranties starting at FREE! 1 to 4 units, up to 16 lines Custom produced on hold audio production free directly from the manufacturer. Up to a $ value!

8 46 ordering information How would you like to order? 1 Call toll free: Monday Friday, 5 a.m. 5 p.m. PT 2 Use the internet: HelloDirect.com 3 Fax toll free: You can always rely on comprehensive, courteous service Call the Hello Direct Product Support Specialists at toll free for expert assistance. They re ready to help you with specific applications and problems, as well as any installation or compatibility questions you may have. How soon would you like it? Please call by 6:30 p.m. Eastern Time (3:30 p.m. Pacific Time) for best service. After credit approval, we will ship your order to arrive in one or two business days. Next day delivery is available at additional charge. Over 90% of orders are shipped the same day they re received. Hello Direct 30 day unconditional money back guarantee If, for any reason, you re not 100% satisfied with any product you ve received from us, simply contact Hello Direct within 30 days of your invoice date. If our Technical Support Specialists can t resolve the problem, we ll gladly arrange for an exchange, company credit, or refund. Hello Direct corded headset 2 year unconditional warranty All new Hello Direct brand corded headsets are warranted to you, the original owner, for two years from date of purchase, and subject to all terms, conditions, and limitations set forth in the standard Hello Direct warranty, which is included with each product shipped and available at HelloDirect.com. Credit is available Companies listed with Dun & Bradstreet can establish accounts 4 Mail your order to: Hello Direct, Inc Rue Ferrari San Jose, CA quickly and easily. If your company is unlisted, call the Hello Direct Credit Department toll free at Your satisfaction is vitally important If a product you ordered doesn t meet your needs, we want to know about it. If you need to return a product, please call us toll free at within 30 days of the invoice date to receive your return authorization number. Hello Direct does not accept returns without return authorization numbers. Hello Direct reserves the right to charge a 25% restocking fee if return procedures are not followed. Please help us conserve resources We want to send our catalogs to everyone who wants them, but also want to avoid wasting natural resources by sending catalogs that aren t used or wanted. Mail or fax us copies of labels from unwanted catalogs, and please note incorrect names or addresses, duplicate mailings, or a desire to stop receiving catalogs. We occasionally make our customer list available to a limited number of reputable, carefully screened companies whose products you may find of interest. If you d rather your name and address not be shared, call us toll free at , Hello Direct, Inc. All rights reserved. No part of this catalog may be reproduced in any manner, wholly or in part, for any use without written permission from Hello Direct, copyright owner. Prices and specifications in this catalog supersede all previous prices and specifications, and are subject to change without notice. We reserve the right to correct typographic errors. Supervisors randomly monitor phone conversations with customers for purposes of training sales associates. Hello Direct and the Hello Direct logotype, LineStein, Office Rover, ReadiLine, Solo, SuperPro, and Ultralight are registered trademarks, and Cordless, LearnIt, and Virtuoso are trademarks of Hello Direct. Printed in U.S.A. You deserve a safety net The new Hello Direct Product Protection Plan is the easy, affordable way to be absolutely sure you won t encounter potential problems. It gives you an extra year s worth of protection after the manufacturer s warranty has expired. 24/7 service spares you the infamous Monday morning wait on hold. Advance replacement gets you an identical, closely similar, or better replacement without delays or hassles. 100% coverage of parts and labor, including normal wear and tear. Of course, even if you don t opt for the Product Protection Plan, you re still fully covered by Hello Direct s renowned 30 day total satisfaction guarantee. Hello Direct Product Protection Plan 8065T Extended warranty: $0 00 $49 99 retail value $ T Extended warranty: $ retail value T Extended warranty: $ retail value T Extended warranty: $ retail value T Extended warranty: $ retail value T Extended warranty: $ retail value T Extended warranty: $1, , retail value T Extended warranty: $3, , retail value