VAST Return. Processing Return of assets back to AT&T. Issue Version 2.7 September 2015

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1 Issue Version 2.7 September 2015 VAST Return Processing Return of assets back to AT&T

2 Contents Acronyms and Definitions... 2 Overview... 3 VAST (Vendor Asset Scanning Tool)... 3 VAST Return (process cartoon)... 4 VAST User points to remember... 4 VAST Return: Setup... 5 VAST Return (Vendor scanning routine)... 5 VAST Return: Step 1a identify assets to return... 6 VAST Return: Step 1b Disposition VAST Return: Step 2 ready for transit... 9 Market CSSL processing of assets being returned to AT&T Etrak processing steps: Reports, Schedule and Retrieve Etrak processing steps: Open Interface Appendix Target audience are Wireless Installation Vendors and Supply Chain Logistics Acronyms and Definitions AMF Asset Movement Form CSSL Critical Spares Staging Location (SCM Warehouse) GCRMA Telcobuy Warehouse for returns LATT SCM TONGO VAST VHE Live Asset Tracking Tool (web reporting tool) Supply Chain Management Tech On the Go Vendor Asset Scanning Tool Vendor Held Equipment Project

3 Overview The Vendor Held Equipment (VHE) Project is charged to ensure assets released to Wireless Installation Vendors, are tracked for the entirety of the vendor held lifecycle. The lifecycle commences upon the release of the asset to the installation vendor, continues while the asset is assigned to the Vendor Warehouse FA Location Number, and completes once there is positive confirmation the asset has either been installed at site or returned to AT&T. The objective is to ensure data accuracy providing location of physical asset held by the Vendor. The current scope for the Vendor Held Equipment project is defined as any Wireless Installation Vendor who performs work by direction of AT&T; and is in possession of AT&T Asset Tagged equipment. (VHE excludes non-tagged equipment) VAST (Vendor Asset Scanning Tool) VAST is a TONGO delivered smartphone app for the ios (iphone) or Android platform. VAST allows the Vendor to immediately update the asset management system once they have installed equipment to or removed equipment from AT&T locations (i.e. a Cell, Cell DAS, COW, etc.) or transferred equipment from one Vendor Warehouse to another Vendor Warehouse. Transaction Type Description Install at AT&T Location Remove from AT&T Location Warehouse to Warehouse Inventory TrueUp Return Evaluation Evaluation Results Asset Lookup Site: Cell, Cell DAS, COW Site: Cell, Cell DAS, COW vendor warehouse bimonthly self-audit Assets to be returned Confirmation ready to return Quick lookup of asset tag

4 VAST Return (process cartoon) The graphic below shows the process steps for the VAST Return routine. VAST User points to remember Ensure in VAST Preferences has your Vendor Warehouse FA number in Location #1 Vendor to ensure the return does not go into spam folder will be sent to the VAST user requesting return Return Assumption All assets will need to be scanned with VAST by the Vendor Warehouse All assets to be Returned will be associated to the Vendor Warehouse FA Location Standard LATT Report to include Return statuses

5 VAST Return: Setup A one time setup is required for VAST Return. Ensure under VAST Preferences, Location #1 contains the FA Location Number of your Vendor Warehouse Location. For multiple Vendor Warehouse FA Locations, User will need to change the Preferences for Location #1 for each FA to view Evaluation Results. Logoff and log back for change to preferences to take effect. (Planned 4Q2015 VAST enhancement to eliminate this step) VAST Return (Vendor scanning routine) An Installation Vendor will return assets to AT&T using VAST, by scanning the asset tags. Returning assets is a two-step process for the Installation Vendor. Beginning July 20, 2015 the VAST scanning app was enhanced to include the ability to scan assets being returned to AT&T. Using VAST to return asset tagged equipment to AT&T, replaces the need to submit an AMF (Asset Movement Form). Non-tagged or non-scannable (eg Retired status) equipment will still need to be processed on an AMF following standard procedure with SCM.

6 VAST Return: Step 1a identify assets to return After reviewing the assets currently in their vendor warehouse location with their Network Lead, Installation Vendor will scan all asset tags to be returned to AT&T with VAST Return Evaluation routine. (Once the tags are scanned for return evaluation, the CSSL will assume the vendor has already reviewed this equipment with Network for concurrence to return). Self identify assets to be Returned to AT&T by scanning with VAST Return Evaluation. This flags the asset for the Market CSSL to assess and provide disposition instructions back to the vendor.

7 Three mandatory fields marked with an asterisk (*) Notes (freeform text box) *Return Type: GOOD or DEFECTIVE *Return Reason: Return Type GOOD DEFECTIVE Return Reason Harvested(USED) EPL Shipments(NEW) Other Use Notes Optical Port 2 DOA Dead on Arrival Incorrect Equipment Type Low Temperature High Temperature External Alarm Interface Port Ald Ret Port Antenna Port 2 (Rfport B) Optical Port 1 Antenna Port 1 (Rfport A) Dc Supply Power Red Led "Hw Fault" Failed In Service *Asset Tag

8 VAST Return: Step 1b Disposition Auto of Disposition Market CSSL has 3 business days to provide Disposition back to Vendor Return evaluation results sent to the VAST User who scanned the assets for return NOTE: check your spam/junk folder, and allow The notification serves as notification to perform Step 2 of the Return process is the report for assets being returned to AT&T From: [email protected] [mailto:[email protected]] Sent: Tuesday, July 28, :01 AM Subject: RETURN EVALUATION RESULTS-ACTION REQUIRED Please click on the link - ATT Supplier Guidelines LOCATION CODE LOCATION DESCRIPTION TAG NUMBER STATUS SCANNED BY SCANNED DATE RETURN TYPE RETURN REASON MASTEC / METAIRIE SELF PERFORM WAREHOUSE A1Y3TP RETURN TO CSSL V JUL-15 GOOD HARVESTED(USED) MASTEC / METAIRIE SELF PERFORM WAREHOUSE A1Y3TU RETURN TO CSSL V JUL-15 GOOD HARVESTED(USED) MASTEC / METAIRIE SELF PERFORM WAREHOUSE A1Y3TM RETURN TO CSSL V JUL-15 GOOD HARVESTED(USED) This is auto generated , please do not reply to this Note: keep assets within a cabinet together

9 VAST Return: Step 2 ready for transit After the Market CSSL reviews equipment identified to be returned, an automated providing the disposition for each asset will be sent to the Install Vendor who transacted Step One. This notification serves as notification to perform Step 2 of the Return process Step Two Open VAST Evaluation Results. Select from the tabs at the bottom of the screen the Disposition. Tap each asset to acknowledge with a checkmark the asset has been: Properly packaged to protect the asset when transporting Separated onto pallets per the Disposition (Return to CSSL, Return to GCRMA, Scrap) Secured to the pallet (shrink wrapped) for transportation and labeled Note: VAST Evaluation Results can only display the first 100 records per Disposition Tab. User needs to select and checkmark each line Tap Submit when done Screen will refresh with unprocessed records

10 Dispositions: Return to CSSL: Assets being returned to the Market CSSL will be transported by the Installation Vendor, after coordinating a scheduled drop-off appointment. Return to GCRMA: assets held for transportation to be arranged to pick up directly from the Vendor Warehouse location. Scrap: assets held for a scrap vendor to pick up directly from the Vendor Warehouse location.