Applying to the College. Frequently Asked Questions.

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1 How do I apply? To apply to the college a student must fill out an Application for Admission online. If you are a new student who has never attended classes at the college you will need to complete the Application for Admission. If you are presently taking classes you are considered a continuing student and you do not need to fill out another Application for Admission. If you are a returning student who has missed two primary terms or basically one year, then you must fill out an Application for Admission. The Application for Admission is available under the Important Links Section on the right hand side of the main website at I took classes at Long Beach City College years ago. Do I still need to apply? The answer is yes. If you missed two primary terms such as a Spring and Fall term, then you are considered a discontinued student and must resubmit an application. The online application process will recognize you as a discontinued student and ask for some basic personal information to help identify you. Remember that your PIN, or personal identification number, is your date of birth in the format of MMDDYY. For example, 01/15/1990 should be entered as The Application for Admission is available under the Important Links Section on the right hand side of the main website at I am presently enrolled in classes at Long Beach City College. Do I need to apply for the next term? No. Near the end of the term you should automatically be assigned an enrollment appointment time for the next major term. For example, if you are taking classes in the Spring Term then the system will anticipate that you will also take classes in the Fall Term and activate you with an enrollment 1 last updated 09/26/2012

2 appointment. If this does not happen please visit the Admissions office at the Liberal Arts Campus or the Pacific Coast Campus with photo identification and we can research the issue for you. Can I save and finish the online application later? No. You need to complete the Application for Admission once you start it. It is four pages and should take minutes depending on the complexity of your situation. If you have questions during the process please call (562) , the Admissions and Records Student Help Desk. What information do I need for the application? The application will ask you for some personal information, historical information about your education and information about where you live. Every question is required. The majority of students can answer all of the questions from memory. If there are pop up error messages or red boxes, these cannot be ignored. You need to correct all errors to properly save and process the application. Please be especially careful about your name, social security number and date of birth. Sometimes students type very quickly and make mistakes. These simple mistakes can cause record keeping problems later. How quickly are the applications processed? Applications are processed minutes after they are properly entered depending on time of day and system traffic. Only new students will receive a confirmation that the application was processed. This will be in the form of an delivered the following day at approximately 9 am PST. 2 last updated 09/26/2012

3 How do I get my student Id and Password? If you are a new student your Id and Password should be available as soon as your application is processed. If you want this information immediately please visit the Admissions and Records office at the Liberal Arts Campus or the Pacific Coast Campus with photo identification and ask for it at the window. If you do not wish to visit the office in person, just wait for the confirmation that will be sent to your entered address the first business day after the application was processed. If you do not receive this confirmation, please call the Admissions and Records Student Help Desk at (562) to verify that your application was entered. Most often unprocessed applications were never saved properly by students on the last page of the online application. Students must click the final SAVE button and ensure that there are no error messages in order for the application to properly save and process. If you are a returning student your Id and Password are the same as they were previously. If you do not remember this information, please click on the Forgot My Password button near the middle of the login screen and follow the instructions to self retrieve a login password. What if I do not have a Social Security Number? If you do not have a Social Security Number, please visit the Admissions and Records office in person with photo identification. You may visit the office at the Liberal Arts Campus or the Pacific Coast Campus. You will be asked to fill out a form and you will be issued a temporary number that is valid ONLY for the Long Beach City College Application for Admission. What if I do not have an address? You must enter a valid address to which you have access. Please do not share an address with a friend or family member. A private address protects your information. You can create a free address from vendors such as Hotmail, Gmail, Yahoo, or others. Long Beach City College does not provide student addresses. 3 last updated 09/26/2012

4 Also, please note the Yahoo provider sometimes marks official Long Beach City College notifications as spam, even though they are legitimate messages. Please check your spam folder. My confirmation lists my residency classification as OS for out of state, but I live in California. What do I do? If you are confident that you should be classified as an In State student for tuition purposes, please visit the Admissions and Records office at the Liberal Arts Campus or the Pacific Coast Campus in person with photo identification. You will be provided a Residency Reclassification Form with instructions on how to address the issue. Most likely, you will be required to provide documentation of your residency. The manner of proof is explained in the instructions. This is a state requirement. We cannot simply change a status. The state of California requires all community colleges to attach documentation to all residency reclassifications. Is my private information secure? Your student information is secured by FERPA, the Family Educational Rights Protection Act. Only a limited number of college staff members will have access to your private information. Can my parents access my application information? No. If you require that somebody have access to your information you will need to submit a Legal Waiver with the Admissions and Records office. Typically this is not necessary for the vast majority of students. Some exceptions might be military members with limited access to or phone, or students who are incapacitated due to illness or accident. Why is there a signature page? What do I do with it? The last part of the Application for Admission is the Signature page. You must print this out, sign it and mail or hand deliver it to the Admissions and Records office at the Liberal Arts Campus or the Pacific 4 last updated 09/26/2012

5 Coast Campus. Your application is not consider completed without this form. This confirms that all of information on the application is correct and accurate to the best or your knowledge. Purposefully misrepresenting information on your Application for Admission is a serious offense. What if I made a mistake on the application? Please visit the Admissions and Records office at the Liberal Arts Campus or the Pacific Coast Campus in person with photo identification to correct the error. What if my personal information changed such as my address, phone number, or ? If your address, phone number, or address has changed, please log into your Student Self Service Account and make the change yourself. Please note that the changes will not be in effect until the next business day. My name changed after my application was submitted. What should I do? If your name has changed, please visit the Admissions and Records office at the Liberal Arts Campus or the Pacific Coast Campus in person with photo identification. You will be asked to submit a Name Change Form along with documentation of the new or corrected name. If your name has changed due to marriage, please submit a valid Marriage Certificate as documentation. What if I want to change my major? If you wish to change your major, please visit the Admissions and Records office at the Liberal Arts Campus or the Pacific Coast Campus in person with photo identification and fill out a Change of Major Form. 5 last updated 09/26/2012