Bravo Software Group e.commerce enablers... 2 RemoteDesk... 4

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3 Table of Contents Bravo Software Grou e.commerce enablers... 2 RemoteDesk... 4 A suite of roducts for entering orders or invoices remotely, for direct osting to your central accounting system. RemoteDesk Administrator... 6 A gateway located at your central office that integrates to and rotects your accounting data. RemoteDesk Client... 8 Create quotes or orders remotely on a lato or PC. RemoteDesk Invoicer for Order Entry... 9 Create quotes, orders and invoices remotely. RemoteDesk Invoicer for Accounts Receivable... 9 Create oen orders remotely using AR items and ricing, and ost as an invoice directly to Accounts Receivable. Visit our website for free evaluation versions of our roducts! RemoteDesk Customer Connect your customers, giving them ordering convenience, while maintaining your security. RemoteCE Emowers users of Windows CE/Pocket PC devices to rocess and send orders using simle or synchronization. RemoteDesk e.commerce Provides direct integration to your central accounting system from a web-based shoing cart. RemoteDesk Contact Management Add-ons Integration to roducts such as GoldMine, ACT!, Maximizer, Contact Master and more. RemoteDesk ASP (Alication Service Provider) Takes the ower of RemoteDesk and uts it into a ure Alication Service Provider model. EDI-PAC/ Electronic Data Interchange integration for back-end accounting. Other Bravo Software Grou roducts and Services Producted by RainmakerMarketing

4 Bravo Software Grou e.commerce enablers Bravo Software Grou continues to rovide leading edge solutions for e.business & e.commerce that maximize the use of current technologies, while minimizing your costs. Bravo Software Grou has been develoing integrated accounting solutions since 1985 and was the first comany to rovide Faxing, Remote Solutions and EDI integration to ACCPAC Plus Accounting. We have won numerous awards, including the ACCPAC International Windows Product of the Year Award for RemoteDesk, the VarBusiness Award in North America for custom rogramming solutions, and were nominated for Canadian Entrereneur of the Year. Over the years, we continue to lead the industry in Windows develoment with our newest roduct, RemoteDesk rices. Beyond accounting exerience e.commerce. Our roducts and services will get you u and running, both on and off the web, with comlete end-to-end integration from your back office accounting database to your cororate web site. Let us show you how we can dot.com your business using our e.enabled roducts, services and dealer suort network. In addition to making sure your web site integrates to your accounting system, we also have a team of dedicated rofessionals to hel you design, create and ublish your vision. Bravo Software Grou guarantees deendable, roven e.business solutions, at affordable Bravo Software Grou has integrated roducts distributed world wide for: ACCPAC Windows ACCPAC Plus Great Plains Dynamics Adagio Simly Accounting QuickBooks and more!. 2. Our roducts caitalize on new technology and extend accounting into the electronic age with automated faxing, remote order/internet rocessing & data cature/management to EDI integration. Our exerience has given us a timeroven cycle of roduct develoment techniques from beta testing, documentation, quality testing, conformity testing, and user-friendliness, to service, suort and ugrades.

5 Changing you to an e.business Making e.commerce for you easy What is e.business? e.business reresents the digitization of business. While comuting has been with us for over four decades, it has been used rimarily as a crunching tool. Its main urose has been data rocessing and warehousing. In the e.business world, the network and comuting infrastructure becomes the driver of changes. These changes create a new environment for communication, interaction and transaction rocessing. Some quick examles of e.business alications include drugstore.com, amazon.com, and E*Trade. However, e.business goes beyond the web and some e.business alications may not even touch the web. How do you get started? You already have! By educating yourself, reading our literature, visiting our web sites, and contacting us so that together we can make it haen. e.commerce is one comonent of e.business the conducting of business on-line. Comonents of e.commerce include: electronic resentation of goods and services on-line ordering and ayment rocessing automated customer account inquiries on-line bill resentation Ways to imlement e.commerce include: develoing an interactive, databasedriven, on-line catalog adding secure on-line ordering caabilities with electronic ayment, real-time shiing, quotes and electronic receits web-enabling billing statements for real-time resentation Benefits of e.commerce include: increased order caacity and greater margins through streamlined rocesses imroved customer service through roviding customers What they want, when they want it. Bravo Software Grou has secialized in these areas for 15 years. We have delivered software that takes new technologies and incororates them into cost-effective methods of business automation.. 3.

6 RemoteDesk RemoteDesk continuously evolves to contain the latest features and add-ons to satisfy diverse markets, so that you can stay connected on your terms. RemoteDesk is an internet and based e.commerce solution that allows you to receive orders, quotes or invoices from customers, sales staff, distributors or branch offices, for direct osting into your central ordering system, 24 hours a day. It is an efficient way to cature, rocess and manage sales orders from multile sources. This is electronic commerce made easy! Benefits to your comany: faster and more accurate order rocessing with no more re-keying of faxed or hand written orders, invoices and customer data bi-directional udating of items, current rice lists, inventory quantities, order status, AR balances and much more imroved customer service and lower overhead, through an accelerated order cycle reduced aer handling, inventory and labor costs the elimination of data entry errors by utting the resonsibility of ordering at the source no more lost or delayed orders order confirmations kee remote sources informed increased customer loyalty by heling them lace orders easily, whenever they want Who needs RemoteDesk? Businesses that sell roducts have high order volumes that want to rovide better service want to bring customers closer and manage order rocessing more cost-effectively have a sales force and want to send orders into the office automatically have distributors and retail chains who have multile artners or resellers and a central distribution warehouse have regional branches that want to do their own order rocessing, yet kee all accounting records centrally at head office. 4.

7 RemoteDesk at-a-glance RemoteDesk Administrator red yellow green Central Office Accounting Data Orders, invoices, customers, shi-to addresses, credit card information Data has errors. Check and resend if necessary. Data contains invalid shi-to, customers, or item locations. Check before osting. Data verified and checked. Ready for osting. Items, quantities, customers, A/R balances, shi-to addresses, order statuses Sales Res Branch Offices Customers World Wide Web Remote Modules: RemoteDesk Client RemoteDesk Invoicer for Order Entry RemoteDesk Invoicer for Accounts Receivable RemoteDesk Customer RemoteCE for WindowsCE/ PocketPC and WAP Technologies RemoteDesk e.commerce RemoteDesk Contact Management Add-ons Inut Devices: Lato PC Scanner Mobile Phone PocketPC Device There are 6 ways to get data to the RemoteDesk Administrator: 1. Network: use RemoteDesk as a quick order entry system on your Network. Each user has their own client coy, where they can customize the inut screen, and the RemoteDesk Administrator organizes the incoming data for osting 2. RemoteDesk Client: sales res or branch offices create quotes and send orders to head office using 3. RemoteDesk Invoicer: sales res or branch offices can create quotes, and send orders and invoices for udating order entry or accounts receivable 4. RemoteCE: sales res use a Windows CE/PocketPC device to lace orders for sending back to head office via or cradle synchronization 5. RemoteDesk Customer: customers send in orders with 24-hour convenience using their lato or PC, for direct rocessing at your head office 6. RemoteDesk e.commerce: internet surfers and customers order through your on-line web-based shoing cart system for back-end osting Exerience the next best thing to being fully on-line, without the costs!. 5.

8 Controls the flow of data using technology, maximizing your system while minimizing your costs. RemoteDesk Administrator The Administrator will efficiently manage any number of remote sites. It is the traffic controller of remote sourced data, monitoring and rotecting the flow of information into and out of your accounting system. Its direct interface to accounting eliminates the errors exerienced with rekeying You can set u remote sites in minutes by downloading re-defined temlates and configurations It handles high volume ordering and automatically kees remote sites informed with udated rice lists, items, quantities, order status, and customer rofiles It maintains user-definable tables such as shi-to addresses, saleserson, territory, shi-via and more Simle multi-site management of communication and file transfers Send data with confidence, utilizing built-in data security with rivate key encrytion & comression unique to each and every site Add-ons for contact management systems such as ACT! and GoldMine comlete the sales force automation cycle Communication RemoteDesk Administrator communicates with all sites via on the Internet using SMTP/POP3, MS- Exchange Mail or Lotus cc.mail tye systems. It sends all data, including configuration information, to the remote client so they can be fully oerational within an hour. You select what tye of remote they are customer, branch or sales re and this will determine what tye of data they will receive. It also. 6. determines what fields they can access at data entry. Data is then automatically shared and quickly udated to all client sites from the central office by transfer, keeing the client informed of shiing rogress and invoicing. In addition, you can send any unrelated files such as budget sreadsheets, or word rocessing documents to your remote clients, roviding even more flexibility.

9 Unique advantages: Use your existing hardware. RemoteDesk runs on any 32-bit system such as Windows 95/98 or NT Server with a modem. No secial server or firewall is required. Use your existing Windows Exchange and Internet connections. No additional box or connections required. The only thing RemoteDesk requires is that all users have their own address. It will only retrieve secific to RemoteDesk, all other files are left alone. RemoteDesk is MAPI comliant and can even work with roducts such as Lotus cc.mail and Outlook. No Internet delays or line droing. All relevant data resides on your PC. Recall quotes, check order shiing status and enter new information instantly. Benefits of batch mode Maintain comlete control over the accounting data. The data is brought in safely through RemoteDesk where you can check it, ost it, and back it u BEFORE you send it to your live database for osting. Nothing gets through unless you want it to. Batch mode rocessing is erfect for short burst connections. Take advantage of off eak transfer times for cellular or long distance calls. Send 50 orders in under 2 minutes. No cororate security risk. By keeing data secure and offline, there is virtually no exosure to external hacking. No Risks û No exensive firewalls û No security issues û No secial hardware û No secial technical staff û No exosure to accounting data û No dedicated connections or lengthy log on times required. 7. with our 30 Day Money Back Guarantee!

10 Bring your users 24 hour ordering convenience while eliminating costly data entry errors. RemoteDesk Client RemoteDesk Client is a full order entry and quote system that synchronizes head office data such as customer, inventory and ricing, including shiing status and account balance, with a central database for 24 hour a day ordering convenience. Seed u data entry by 90% using re-set defaults, temlates, custom order screens and archived orders Create sales quotes, recall them later and turn them into orders. Archive orders for use as standing or blanket orders for quick recall and modification Add new customers and shi-to addresses on-the-fly at order entry time Order items by item code, artial descrition, or a scroll list. View customer rofiles on the road, check revious quotes, and access current order statuses instantly Send contacts and sales orders to head office without any re-keying Lets you kee inventory and accounts receivable at a central location, while giving your remote offices an effective way to rocess orders or invoices for easy udating at head office. Rob Alstrin, Augustan Wine Imorts Connect sales res and branch offices Every remote user has a remote client version of RemoteDesk that contains data and arameters that were downloaded to them at set u time. Sites do not require any other accounting software modules, saving thousands of dollars in software, setu and training.. 8. easily! Set u is as simle as entering an e- mail address. Orders and data files are sent as attachments by RemoteDesk, after they have been uniquely encryted and comressed for each site to ensure data security. Only new orders and, if alicable, customer and shi-to records are sent back to the head office for rocessing.

11 RemoteDesk for Order Entry Invoicer RemoteDesk Invoicer enables your sales res or branch offices to invoice at their site, and udate head office accounting with the details. A great roduct for Comanies with branch offices who need to sell stock and invoice at their location Sales res who carry stock, or sell stock on a sho floor Exedites Sales Processes Prints invoices on-site Turns your lato into a ortable office. Automatically osts invoices and new customers to head office accounting Automatically deletes inventory at head office Provides a handy reference of all customer invoices Easily converts standing & blanket orders to invoices for Windows Accounts Receivable Allows users to create orders, and convert them to invoices for direct osting to ACCPAC Accounts Receivable for Windows. A great roduct for... Comanies who want the ability to roduce an order, but don t need the comlexity of Order Entry or Inventory Control Discover Order Entry Power for your AR Direct imorting of invoices into head office A/R eliminates the need to re-key Automatically udates the Remote with customer, balance and item ricing Create new sales orders and comlete invoices while on-site Recall urchase history and ricing for quick re-order and easy monitoring of trends. 9.

12 RemoteDesk Customer Lets customers you orders 24 hours a day, and uts the ower where it belongs with the customer. A great roduct for Increase customer loyalty, imrove customer service, and reduce overhead, all through timely order rocessing and 24 hour convenience. Comanies with customers who currently order roducts by hone, fax or Emower customers Provides your customers with the ability to lace orders from their comuter 24 hours a day, without the hassles of being logged on the net Easily udates customers with A/R balances, items, quantities, order status and rices secific to them Provides on-site order tracking, maintenance and the rinting of orders and customer details Automatically osts orders to a central office without rekeying or faxing Automatically deletes the inventory at head office, without data re-entry or order rocessing delays Accets order numbers from the remote location or re-assigns them at head office transfer saves money on long distance honing and faxing Customers want convenient ordering RemoteDesk can rovide your customer with a simle way of sending you orders 24 hours a day, just by using their . RemoteDesk Customer udates inventory items, A/R account balances, secial ricing and order statuses automatically, AND osts orders directly into the accounting system. Mike Burch, BurCom Consulting Ltd.. 10.

13 RemoteDesk RemoteCE RemoteCE rovides access to cororate customer data and item ricing on a PocketPC device. Comlete ortability ensures that critical customer information and sales order udating is only an away. RemoteCE gives busy sales res the ower of ordering right in the alms of their hands. Comlete ortability lus Lets you lace orders quickly on your PocketPC with 24 hour a day convenience and comlete ortability Puts the ower of ordering right into the alm of your hand. Prints using ortable rinters (IrDA) so sales res can leave customers with order coies Udate via using a modem or PCS digital cellular hone and eliminate the need for cables and on-the-road hook-u; or synchronize back at head office using the cradle Automatic osting of orders to a central office without rekeying or faxing Automatically deletes the inventory at head office no need for re-entry or order rocessing delays Off-line ordering saves you time and money! Inquire about our custom PocketPC rogramming services.. 11.

14 RemoteDesk e.commerce e.commerce, or conducting business on-line, includes buying and selling roducts with digital cash and/or Electronic Data Interchange (EDI). RemoteDesk rovides an affordable leading edge solution, so you turn today s technology into your cometitive advantage without breaking the bank. RemoteDesk e.commerce takes remote source ordering one ste further by offering inexensive integration to any web site with shoing cart caabilities. RemoteDesk e.commerce takes the data from your web to your back office accounting system. This guarantees system security and the integrity of your live data! Full e.commerce functionality with: Integration to your back-end accounting from ANY third arty shoing cart or hosted system, giving you automatic osting of orders to a central office, without rekeying or faxing Allows visitors and existing customers to lace orders on the net 24 hours a day Provides a seamless fit for your internally managed web-based B2C customer shoing How does Two-way integration suorts outbound data such as customer rofiles and item rice lists, and inbound data such as orders and new customer rofiles RemoteDesk e.commerce A feature is activated in the RemoteDesk Administrator to rovide e.commerce and shoing cart integrated caabilities. work? Once the order rocessing cycle has comleted on the web site, RemoteDesk then olls the web or system for orders for direct osting into your back-end.. 12.

15 Getting on-line is easy! Three easy ways to get on-line: 1. Set u a simle HTML form that lists your roducts and their rices and catures the order in ASCII format. RemoteDesk e.commerce then takes the file and reares it for direct osting to your accounting system. (Visit for an examle) 2. Use one of our aroved ISP s with shoing cart facilities and have RemoteDesk oll the orders for back office rocessing. (Visit and go through our live store) 3. Take your existing HTML or shoing cart outut, and use RemoteDesk to ost to your back-end accounting system Why select the Bravo Software Grou solution? That s Easy End-to-end integration imroves your bottom line by increasing your revenue and decreasing your overhead. For over 15 years we have continued to rovide leading edge solutions at cost-effective rices We have extensive, in deth knowledge of the technology, the services, e.commerce, accounting systems, HTML, JAVA, ActiveX, XML and the internet To quality, riority technical suort RemoteDesk serves as the hub for all remote back office integration which allows your sales res, branch offices, or customers to use latos or handheld devicesin addition to the web! The ossibilities are endless!. 13.

16 Automatically converts quotes to orders RemoteDesk Contact Management Add-ons Comletes the sales force automation cycle by roviding CRM caabilities. RemoteDesk is Goldmine and ACT! authorized In addition to RemoteDesk Client, each sales re can also have a contact management add-on, to rovide easy access to your contacts, with the direct accounting interface you need. Comlete sales cycle management lets you increase sales and maximize your roductivity! Creates rofessional quotes Automatically create quotes using your Contact Manager contacts and rosects Always have u-to-date items, quantities, ricing, discounts and AR balances Quick search by contact, order date or reference easily Ability to maintain original quote ricing or allow for refresh Automatically turns your quotes into orders, without retying Conveniently send orders 24 hours a day via to head office for rocessing Maintains a constant status of your customers orders Saves on long distance charges by sending orders via Integrates to head office accounting Automatically osts orders to head office accounting Eliminates rekeying, faxing, and lost or delayed orders Free 30-day trial included with the roduct! Imroves customer service through seed and efficiency. 14.

17 RemoteDesk ASP Takes the ower of RemoteDesk and uts it into a ure Alication Service Provider model. What is an ASP? An ASP is a third arty firm which deloys, manages and remotely hosts a reackaged software alication (such as RemoteDesk) via a centrally located server in a rental or lease business model. The ASP erforms the imlementation, integration, controls the data center and rovides continuous, uninterruted connectivity and suort. The ASP manages the client relationshi, acting as a comlete end-to-end solution rovider. Quotes Orders Invoices Eliminates time delays, keying errors and ensures comlete accuracy from both the oerational and setu ersective. RemoteDesk ASP can rovide global integration of your business documents from external sources such as your sales force, registered customers, branch offices and dealer networks. RemoteDesk ASP automates the sending of information back to the central site in the form of reorts or data files to be udated to your accounting system at your location, or on the ASP. This aroach will rovide comlete end-to-end business integration, with minimal exense, exertise or costly technical staff. All for osting to oular back-end accounting systems such as: ACCPAC Great Plains Adagio Simly Accounting QuickBooks and more!. 15.

18 Summary of stesto setting u EDI EDI-PAC /2000 EDI-PAC/2000 is an Electronic Data Interchange document management system that rovides simle to use menu functions to oerate EDI communication, translation, and integration to your accounting system. This includes: Bravo Software Grou have been roviding EDI solutions since 1990, making EDI-PAC/2000 one of the most owerful integrated roducts on the market. Real-time or batch osting of EDI orders (850 s), invoices (810 s), order confirmations (855 s) and debit/credit adjustments (812 s) directly to your accounting system, to udate your inventory, orders, invoices and urchase orders without re-keying! Simle menus for inbound/outbound communication, translation, and osting Seamless integration between your EDI translator and your accounting data User-definable translation tables for item numbers and shi-to-codes Direct reading from your accounting system for easy trading artner selection Automatic distribution of items headed for multile shi-to destinations (SDQ s) to a single urchase order Automatic or secific order numbering Secial tracking and audit features to revent dulicate rocessing Integration to any translator with maing functionality or web based/xml systems 1. Identify the Trading Partner 2. Select Communication Method and VAN (Value Added Network) 3. Select communication, translation and accounting integration software 4. Integrate to your back-end accounting (i.e. EDI-PAC) 5. Set u your Trading Partner 6. Establish Trading Partner Maing 7. Test the Setu (the software, the communications scrits, and the modem with the VAN and mailbox) 8. Start Live Processing, monitoring the data and making any necessary adjustments.. 16.

19 Bravo Software Grou Products & Services ACCPAC Plus Integration ACCFAX Easily fax all of your invoices, statements, orders, order confirmations, quotes, collection notices and more. Remote Order Entry Lets head office receive and ost orders, invoices or credit notes from branch offices or sales res that use ACCPAC Plus. If you are looking for a Windows roduct, take a look at RemoteDesk, which works with Plus and Windows. EDI-PAC Provides seamless integration to transactions such as urchase orders, invoices, order confirmations, orders, shiment and billing notices, and many more. Combined with your EDI translator, it is the remier solution for EDI and ACCPAC Plus. For a Windows version, see EDI-PAC/2000. Bravo Software Grou the number 1 choice for your e.business! Shiing Management Link Seamless integration to an external manifest shiing system eliminates rekeying errors and oerational delays. Services Custom Programming BSG offers in-deth exerience in develoing solutions for electronic commerce, Electronic Data Interchange and accounting integration. Join comanies such as Pitney Bowes, ScotiaBank, Toronto Dominion Bank, McCain Foods, Snale Beverages and more, who deend on our software to kee them automated. Web Design and e.commerce integration We take you from the front end of your customer, to the back-end of your accounting system. Our design team can create the look you want to resent to the world, and connect your comany, customers and staff, cost-effectively. EDI Integrators As EDI consultants and solution roviders since 1990, our exerience has grown to a network of rofessionals worldwide, to ensure that our software continues to imrove and satisfy real life business encounters Bravo Software Grou. ACCPAC, ACCPAC Plus, ACCPAC for Windows and Simly Accounting are registered trademarks or trademarks of Comuter Associates International, Inc. in the United States, Canada and/or other countries. Other roduct names mentioned are trademarks or service marks of their resective owners. Bravo Software Grou roducts are not manufactured or endorsed by ACCPAC International, Inc. RemoteDesk and EDI-PAC are trademarks of Bravo Software Grou. Secifications subject to change without notice.. 17.

20 Our family of roducts continues to exand to ensure you kee ahead of the ever changing marketlace, and your cometition. Software for the new e ra! Phone: Toll-free: bravosw ( ) Fax: Mail: Sales@bravosw.com Bravo Software Grou 6508 McNiven Rd. Kilbride, ON Canada L0P 1G0 Get to know us Master Bravo Software Grou Website - Master alternative name RemoteDesk suite of roducts PocketPC/Windows CE add-ons - PocketPC site for timetrackr roducts for AR and PR BSG site dedicated to electronic commerce and EDI education or edi-ac.com Electronic Data Interchange BSG site for GoldMine add-ons - BSG bookstore - BSG net money earned from software, book, CD urchases etc. that can be used for BSG software urchases BSG rogramming and website design or my-steing-stones.com Unique site to hel you design and track your ersonal goals This will excite us all when it is ready!