TV & Media Consumer Insights
|
|
|
- Spencer McCormick
- 8 years ago
- Views:
Transcription
1 TV & Media Consumer Insights Ericsson ConsumerLab Anders Erlandsson Niklas Heyman Rönnblom
2 Ericsson ConsumerLab annual research REPRESENTING 1.1 billion 100,000 PEOPLE RESPONDENTS 40 MORE THAN COUNTRIES 1 MEGACITIES STUDIED ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 2 (21)
3 TV & Media Quant: ~ online interviews (1000/country) in Australia, Austria, Brazil, Canada, Chile, China, Colombia, France, Germany, Italy, Mexico, Netherlands, Russia, Spain, South Korea, Sweden, Taiwan, UK, US Source: Ericsson ConsumerLab TV & Media Study ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 3 (21)
4 TV & Media Markets Quant: Another online interviews (1000/country) + booster for age (Brazil, Canada, Chile, China, France, Germany, Greece, Indonesia, Ireland, Italy, Malaysia, Mexico, Portugal, Russia, Singapore, Spain, South Korea, Sweden, Taiwan, Turkey, UAE, UK, US) Source: Ericsson ConsumerLab TV & Media 2013 Study ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 4 (21)
5 HD and live content HD quality is considered more important among the live content segments Rank 1 Most important Sports Fans Live TV Event Junkies Movie Buffs Excellent quality (HD) Excellent quality (HD) Free from ads TV Serie Aficionados Free from ads Free from ads Free from ads Excellent quality (HD) Excellent quality (HD) Time shift/on demand Time shift/on demand Time shift/on demand Time shift/on demand Super simplicity À la carte offerings Super simplicity À la carte offerings Extreme quality (4K) Super simplicity À la carte offerings Super simplicity 6-10 Least important BASE: All 1 markets [Those who answered top 1 on a 7-graded scale: I agree completely to the questions (from left to right in the above matrix): Being able to watch live sports is very important to me, Being able to watch live events other than sports is very important to me, Being able to watch good TV-series is very important to me and finally Being able to watch good movies is very important to me ] Source: Ericsson ConsumerLab TV & Media 2013 Study ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page (21)
6 Live content & socializing Use secondary device (e.g. smartphone, tablet or laptop) while watching TV in order to (Showing at least weekly usage among content focus groups) Discuss the content I am currently watching online 39% 49% Compete with others watching the same show 20% 27% Interact with the show through voting 19% 27% Live TV Event Junkies Live betting on a sports event 19% 24% TV Sport Fans TV Serie Aficionados Movie Buffs People who value live event and sport viewing are generally much more active using secondary devices while viewing BASE: All 1 markets, [Showing weekly or more usage among those who answered top 1 on a 7-graded scale: I agree completely to the questions (from top to bottom above): Being able to watch live events other than sports is very important to me, Being able to watch live sports is very important to me, Being able to watch good TV-series is very important to me and finally Being able to watch good movies is very important to me ] Source: Ericsson ConsumerLab TV Media Consumer trends 2013 ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 6 (21)
7 Mobile viewing Laptop 2013 Average hours watching video on each device per week (Among device users) Laptop 2012 Smartphone 2013 Smartphone 2012 Tablet 2013 Tablet 2012 At home Away from home hours 72% use mobile screens for video viewing each week BASE: Extended 9 markets, [Those who have and use respective device] Source: Ericsson ConsumerLab TV & Media 2013 Study ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 7 (21)
8 Data usage Data consumption In MBs (Download + Upload) US Total Smartphone Wi-Fi consumption (Among sample) US Total Smartphone cellular consumption (Among sample) Light Video Users (< 1 hr) US 73% of sample Medium Video Users (1-3hrs) US 1% Heavy Video Users ( > 3hrs) US 11% The figure shows Wi-Fi and cellular network data usage among different types of video users. The classification of the video usage groups are based on the time spent on video related apps in a month (within ODM Sample) Source : On-device metering data from Nielsen (000 Smartphone users in each market) Base: Smartphone users who use video apps on mobile phone ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 8 (21)
9 Individualized Viewing People with larger households are more likely to watch TV/Video content on mobile devices Avg. no. of hours spent weekly watching TV/Video by screen TV-Screen Desktop/Stationary Computer Screen Laptop/Portable Computer Screen/Netbook Smartphone Tablet Screen One Two Three Four Five & More No. of people in the household Base: All 1 markets [At least weekly viewing] Source: Ericsson ConsumerLab TV Media Consumer trends 2013 ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 9 (21)
10 Individualized Viewing People with larger households are more likely to watch TV/Video content on mobile devices Avg. no. of hours spent weekly watching TV/Video by screen TV-Screen Desktop/Stationary Computer Screen Laptop/Portable Computer Screen/Netbook Smartphone Tablet Screen One Two Three Four Five & More No. of people in the household Base: All 1 markets [At least weekly viewing] Source: Ericsson ConsumerLab TV Media Consumer trends 2013 ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 10 (21)
11 What Consumers Want What is important? Free from ads/commercials Time shift/on Demand Excellent quality (HD quality) Super simplicity À la carte TV/Video content Willingness to pay? Free from ads/commercials Excellent quality (HD quality) Time shift/on Demand À la carte TV/Video content Theatrical releases on TV PPV & T-VOD AD-FUNDED SUBSCRIPTION BASE: 7 Core markets (US, UK, Germany, Spain, Sweden, China and Taiwan), (Relative importance/willingness to pay) Source: Ericsson ConsumerLab TV & Media 2013 Studies ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 11 (21)
12 Individualized Experience ADverts >40% are OK to share personal information to get personalized offers If I get the service for free, they can spam me all day long if they like! Male, 24, student PERMISSIBILITY VALUE SHARING TRANSPARENCY Benefits beats sensitivity Source: Ericsson ConsumerLab, Personal Information Economy study 2013 ConsumerLab TV & Media Consumer Insights - TV Dagen 2014 Commercial in confidence Ericsson AB Page 12 (21)
13
Transformation. madrid innovation Roadshow 2015. to enable the networked society. 20 th 21 st. 22 nd MADRID R&D. oct. Nov 11-12, Madrid R&D
madrid innovation Roadshow 2015 Transformation LET S TURN CHANGE INTO GROWTH to enable the networked society oct 20 th 21 st Nov 11-12, Madrid R&D 22 nd MADRID R&D PASSION FOR INNOVATION TV Media 2015
Tv & media 2014 italy. Aurelio Severino, Direttore Tv e Media Giovanni Zappelli, Responsabile ConsumerLab
Tv & media 2014 italy Aurelio Severino, Direttore Tv e Media Giovanni Zappelli, Responsabile ConsumerLab Leadership di mercato INFRASTRUTTURE MOBILI OSS&BSS SERVIZI TV AND MEDIA DELIVERY Patents 35,000
Connected Life. Connected Life TNS
2016 Exploring how connectivity is changing the lives of consumers across the planet; representing 90% of the online population 50 markets 60,500 consumers 2 The sample profile of regular weekly internet
Van Már Nálatok UHD adás? Do you Receive the UHD signal? Bordás Csaba csaba.bordas@ericsson.com HTE Medianet, Kecskemét, 2015.10.
Van Már Nálatok UHD adás? Do you Receive the UHD signal? Bordás Csaba csaba.bordas@ericsson.com HTE Medianet, Kecskemét, 2015.10.07 This presentation is about UHD-1 or 4k market perception Human Visual
Tv & Media 2015. The empowered TV & media consumer s influence. Ericsson ConsumerLab. Anders Erlandsson, Senior Advisor Zeynep Ahmet, Senior Advisor
Tv & Media 2015 The empowered TV & media consumer s influence Ericsson ConsumerLab Anders Erlandsson, Senior Advisor Zeynep Ahmet, Senior Advisor Ericsson ConsumerLab annual research REPRESENTING 1.1 billion
CONSUMERLAB. TV AND MEDIA 2014 Changing consumer needs are creating a new media landscape
CONSUMERLAB TV AND MEDIA 2014 Changing consumer needs are creating a new media landscape An Ericsson Consumer Insight Summary Report September 2014 Contents EVOLUTION OF TV 3 CONTENT IS KING 4 THE SERVICE
Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund
Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000
Digital vs Traditional Media Consumption
Digital vs Traditional Media Consumption Summary Comparing time spent on traditional and digital media at a global level as well as analyzing behaviors between countries and across the age groups GWI Q3
CONSUMERLAB. TV AND MEDIA 2015 The empowered TV and media consumer s influence
CONSUMERLAB TV AND MEDIA 2015 The empowered TV and media consumer s influence An Ericsson Consumer Insight Report September 2015 Contents 4 THE ROLE OF CONTENT EVOLVING MEDIA HABITS 8 VIDEO ON THE GO 10
consumerlab TV AND VIDEO An analysis of evolving consumer habits
consumerlab TV AND VIDEO An analysis of evolving consumer habits An Ericsson Consumer Insight Summary Report August 2012 contents A NEW ERA 3 TODAY S HABITS 4 WILLINGNESS TO PAY 6 CORD CUTTERS AND CORD
CONSUMERLAB. Flexibility in work life
CONSUMERLAB Flexibility in work life An Ericsson ConsumerLab Insight Summary Report June 2015 contents ANY PLACE IS A WORK PLACE 3 TOWARDS GREATER FLEXIBILITY 4 ENABLING MOBLITY 5 THERE S AN APP FOR THAT
2012 Country RepTrak Topline Report
2012 Country RepTrak Topline Report The World s View on Countries: An Online Study of the Reputation of 50 Countries RepTrak is a registered trademark of Reputation Institute. Global Reputation Knowledge
A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012
A Nielsen Report Global Trust in Advertising and Brand Messages April 2012 CONSUMER TRUST IN EARNED ADVERTISING GROWS IN IMPORTANCE Earned media sources remain most credible Trust in traditional paid advertising
Reporting practices for domestic and total debt securities
Last updated: 4 September 2015 Reporting practices for domestic and total debt securities While the BIS debt securities statistics are in principle harmonised with the recommendations in the Handbook on
World Consumer Income and Expenditure Patterns
World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income
MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO
MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),
FACT SHEET Global Direct Selling
Global 2011 Global Retail Sales: USD $153,727 million Global Sales Force The 91.5 million Direct Sellers who represent companies around the world are: 3 2 16% 9% 2% 3% 2% 3% 2% 3% Care 42% 2% 56% 3% 2
EUROPE ERICSSON MOBILITY REPORT
EUROPE ERICSSON MOBILITY REPORT NOVEMBER 2015 Market Overview Key figures: Europe 2015 2021 CAGR 2015 2021 Mobile subscriptions (million) 1,140 1,250 1% Smartphone subscriptions (million) 550 880 10% Data
BT Premium Event Call and Web Rate Card
BT Managed Event and BT Self-Managed Event (also referred to as Express, Plus and Premium) Conference Bridge and Call for Booked Audio Conferencing Services will comprise the following for each phone-conference:
STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013
STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 THE E-COMMERCE REPORT WHAT IS THE E-COMMERCE REPORT? It is an annual investigation into the global uptake and impact of e- commerce. The report
GWI Commerce Summary Q2 2014
GWI Commerce Summary Q2 2014 GlobalWebIndex s quarterly report on the latest trends in e-, m- and t-commerce 1 Introduction GWI Commerce is where GlobalWebIndex presents the very latest figures for online
EUROPEAN MOBILE INSIGHTS 2012 NORTON CYBERCRIME REPORT APRIL 2013
EUROPEAN MOBILE INSIGHTS 2012 NORTON CYBERCRIME REPORT APRIL 2013 EUROPEAN MOBILE INSIGHTS: 2012 NORTON CYBERCRIME REPORT 9 COUNTRIES DENMARK, FRANCE, GERMANY, ITALY, NETHERLANDS, POLAND, RUSSIA, SWEDEN,
Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions
The State of Social Media Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions comscore s Innovative Approach Revolutionizes Measurement 2 Million Person Panel 360 View of
Triple-play subscriptions to rocket to 400 mil.
Triple-play criptions to rocket to 400 mil. Global triple-play criptions will reach 400 million by 2017; up by nearly 300 million on the end-2011 total and up by 380 million on the 2007 total, according
Performance 2015: Global Stock Markets
Performance 21: Global Stock Markets November 12, 21 Dr. Edward Yardeni 16-972-7683 eyardeni@ Mali Quintana 48-664-1333 aquintana@ Please visit our sites at www. blog. thinking outside the box Table Of
2015 Country RepTrak The World s Most Reputable Countries
2015 Country RepTrak The World s Most Reputable Countries July 2015 The World s View on Countries: An Online Study of the Reputation of 55 Countries RepTrak is a registered trademark of Reputation Institute.
GLOBAL DATA CENTER SPACE 2013
2013 CENSUS REPORT: Global Data Center Space 2013 GLOBAL DATA CENTER SPACE 2013 Top 3 data center markets account for almost half of all global data center space. In spite of a slowdown in the amount of
HOT CONSUMER TRENDS 2016. Ericsson ConsumerLab
HOT CONSUMER TRENDS 2016 Ericsson ConsumerLab 1. The Lifestyle Network Effect More people are benefitting from a wider network of consumers, with 4 out of 5 experiencing a lifestyle network effect when
Appendix 1: Full Country Rankings
Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable
Embracing data sharing. Understanding the perceived value of shared data plans among smartphone users
Embracing data sharing Understanding the perceived value of shared data plans among smartphone users Ericsson ConsumerLab January 2015 Background and objectives Objectives Understand the perceived value
Schedule R Teleconferencing Service
Schedule R Teleconferencing Service 11-X-21415 Telecommunication Equipment & Services Hosted Telecommunications Services/Applications Teleconferencing Service Section 3.4.4 AT&T Audio Teleconferencing
Performance 2016: Global Stock Markets
Performance 216: Global Stock Markets July 22, 216 Dr. Edward Yardeni 16-972-7683 eyardeni@ Mali Quintana 48-664-1333 aquintana@ Please visit our sites at www. blog. thinking outside the box Table Of Contents
41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50.
Overall Results Climate Change Performance Index 2012 Table 1 Rank Country Score** Partial Score Tendency Trend Level Policy 1* Rank Country Score** Partial Score Tendency Trend Level Policy 21 - Egypt***
De-Coding Digital Trends Ireland 2011. Job No: 18210 (1)
De-Coding Digital Trends Ireland 2011 Job No: 18210 (1) The Key Trends 1. The smartphone factor + 2. The impact of social media = Increasing time online Sources: 1. Primary Research survey conducted in
Supported Payment Methods
Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not only the major credit
EUROPE ERICSSON MOBILITY REPORT APPENDIX JUNE
EUROPE ERICSSON MOBILITY REPORT APPENDIX JUNE 2015 MARKET OVERVIEW Key figures: Europe 2014 2020 CAGR 2014 2020 Mobile subscriptions (million) 1,125 1,270 2% Smartphone subscriptions (million) 450 830
Performance 2013: Global Stock Markets
Performance 213: Global Stock Markets January 4, 214 Dr. Edward Yardeni 16-972-7683 eyardeni@ Mali Quintana 48-664-1333 aquintana@ Please visit our sites at www. blog. thinking outside the box Table Of
Supported Payment Methods
Sell Globally in a Snap Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not
Motion Graphic Design Census. 10 hrs. motiongraphicdesigncensus.org. 9 hrs.
8 h 2010 Motion Graphic Design Census 10 hrs. motiongraphicdesigncensus.org 9 hrs. A Note on the Survey. First, let me apologize for the delay in getting this actually done and out to you. I bit off much
Global Effective Tax Rates
www.pwc.com/us/nes Global s Global s April 14, 2011 This document has been prepared pursuant to an engagement between PwC and its Client. As to all other parties, it is for general information purposes
125+ billion impressions per month!
Media Kit ExoClick... is a Barcelona-based company founded in 2006 by Benjamin Fonzé, a former successful webmaster. The original idea was, and still is, to better monetize web and mobile traffic whatever
Digital TV Research. http://www.marketresearch.com/digital-tv- Research-v3873/ Publisher Sample
Digital TV Research http://www.marketresearch.com/digital-tv- Research-v3873/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am -
Agenda. Company Platform Customers Partners Competitive Analysis
KidoZen Overview Agenda Company Platform Customers Partners Competitive Analysis Our Vision Power the backend of the post- web enterprise Key Challenges of the Mobile Enterprise Enterprise systems integration
Electricity Disasters and Roles of Electrical Safety Inspection Associations in Japan
Electricity Disasters and Roles of Electrical Safety Inspection Associations in Japan Michio Abe Forum of Electrical Safety s, Japan 1 Overview of electricity accidents (1) Electrical fire accidents (Source:
The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost *
The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost * There has been substantial consolidation among firms in many industries in countries around
How To Get A New Phone System For Your Business
Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not
HAS BRAZIL REALLY TAKEN OFF? BRAZIL LONG-RUN ECONOMIC GROWTH AND CONVERGENCE
HAS BRAZIL REALLY TAKEN OFF? BRAZIL LONG-RUN ECONOMIC GROWTH AND CONVERGENCE COUNTRY PROFILE: A COUNTRY IN TRANSFORMATION POLICY RECOMENDATIONS COUNTRY PROFILE Brazilian Equivalent Population in The World
ES Results June 2012
ES Results June 2012 Presentation Agenda 1. Introduction Background Coverage and Methodology 2. Main Findings The Media Evolution Internet everywhere by any means Media multi tasking means more active
GLOBAL B2C E-COMMERCE DELIVERY 2015
PUBLICATION DATE: OCTOBER 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 10 METHODOLOGY I PAGE 11RELATED REPORTS I PAGE
ANALYSIS. wikia.com. YOUR NAME & SLOGAN Call Me: +11-223-444-5556
ANALYSIS wikia.com -- YOUR NAME & SLOGAN Content MOBILE DEVICES Mobile optimisation GOOGLE SEARCH RESULT LIST PREVIEW DOMAIN / URL AUDIT NUMBER OF SOCIAL MEDIA SHARES META DATA SEO AUDIT: CONTENT ANALYSIS
October 2007. Trust in Advertising. a global Nielsen
October 2007 Trust in Advertising a global Nielsen consumer report Word-of-mouth the most powerful selling tool: Nielsen Survey Traditional Media Advertising Still More Credible Worldwide Than Ads on Search
DIR Contract #DIR-TSO-2610 Amendment #1 Appendix C Price Index
CONFERENCING SERVICES Customer Price Price per minute/hour/mont h etc. Comment Audio Conferencing Operator Assisted Dial-Out $0.1530 Per Minute OADI Toll-Free Dial-In (Operator Assisted) $0.0816 Per Minute
The Cost of Movie Piracy. An analysis prepared by LEK for the Motion Picture Association
An analysis prepared by LEK for the Motion Picture Association Contents Overview Major Findings MPA Member Company* Losses Piracy Rates by Country Dollar Losses by Country Worldwide Motion Picture Industry
Brochure More information from http://www.researchandmarkets.com/reports/3278449/
Brochure More information from http://www.researchandmarkets.com/reports/3278449/ The 2016 World Forecasts of Hand-Operated Date, Sealing, or Numbering Stamps; Devices for Printing or Embossing Labels;
Experience shapes mobile customer loyalty ERICSSON CONSUMERLAB
ERICSSON CONSUMERLAB Experience shapes mobile customer loyalty Understanding the impact of connectivity experience on smartphone user s loyalty to their operator An Ericsson Consumer and Industry Insight
What have you got in mind?
What have you got in mind? Instituto Superior Técnico EIM10 Frederico Machado Jorge Maria João Almeida José Pedro Marques 10 de Fevereiro de 2010 2010 Towers Watson. All rights reserved. What to expect
The Digital Consumer: Global Views on the Pay TV Experience, Cable Analytics and Cable Wi-Fi INTX 2015
The Digital Consumer: Global Views on the Pay TV Experience, Cable Analytics and Cable Wi-Fi INTX 2015 Global online survey of 4,070 pay TV customers in 11 markets The Survey Independent research that
SUPPLEMENTAL EXECUTIVE RETIREMENT PLANS IN CANADA
HEALTH WEALTH CAREER SUPPLEMENTAL EXECUTIVE RETIREMENT PLANS IN CANADA KEY FINDINGS FROM THE MERCER SERP DATABASE (2014 UPDATE) APRIL 2015 b CONTENTS 1. Introduction...2 2. Highlights of the Mercer SERP
Trends in Digitally-Enabled Trade in Services. by Maria Borga and Jennifer Koncz-Bruner
Trends in Digitally-Enabled Trade in Services by Maria Borga and Jennifer Koncz-Bruner Digitally-enabled are those for which digital information and communications technologies (ICT) play an important
OCTOBER 2010. Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology
OCTOBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology SEPTEMBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol) Indexes Construction
consumerlab Keeping Smartphone users loyal Assessing the impact of network performance on consumer loyalty to operators
consumerlab Keeping Smartphone users loyal Assessing the impact of network performance on consumer loyalty to operators An Ericsson Consumer Insight Summary Report June 2013 contents USER BEHAVIOR IS CHANGING
Wat verwacht de hybride consument van de verschillende distributiesystemen? Jan Verlinden Insurance Leader Belgium Capgemini
Wat verwacht de hybride consument van de verschillende distributiesystemen? Jan Verlinden Insurance Leader Belgium Capgemini Each Year, Capgemini and Efma Publish Insights on the Insurance Sector Through
International Natural Gas Tariff Comparison for Residential and Industrial Customers December 2011
International Natural Gas Tariff Comparison for Residential and Industrial Customers December 2011 Index International Comparison December 2011 Graph 1: Residential Tariff Graph 2: Industrial Tariff (SMEs
STATISTICS FOR THE FURNITURE INDUSTRY AND TRADE
STATISTICS FOR THE FURNITURE INDUSTRY AND TRADE Möbel Zahlen Daten STATISTICS FOR THE FURNITURE INDUSTRY AND TRADE 01/36 Economical growth in the regions of the world-economy Changes of the gross domestic
Global Economic Briefing: Global Inflation
Global Economic Briefing: Global Inflation August 7, Dr. Edward Yardeni -97-7 eyardeni@ Debbie Johnson -- djohnson@ Mali Quintana -- aquintana@ Please visit our sites at www. blog. thinking outside the
FOR IMMEDIATE RELEASE CANADA HAS THE BEST REPUTATION IN THE WORLD ACCORDING TO REPUTATION INSTITUTE
FOR IMMEDIATE RELEASE CANADA HAS THE BEST REPUTATION IN THE WORLD ACCORDING TO REPUTATION INSTITUTE Study reveals interesting developments in countries reputations amidst the Euro crisis, the rise of Asia
E-Seminar. Financial Management Internet Business Solution Seminar
E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7
Ctry / Area Award Achievement Awarded by Gold - Best Own Call Center Operation 4th Place in the PECC Ranking
Gold - Best Own Call Center Operation 4th Place in the PECC Ranking Brazil Customer Service Executive of the Year Customer Service Department of the Year Airlines Distribution & Transportation Canada Chile
GLOBAL DATA CENTER INVESTMENT 2013
2013 CENSUS REPORT: Global Data Center Investment 2013 GLOBAL DATA CENTER INVESTMENT 2013 2013 - Healthy Growth in Data Center Investment Globally Globally, the data center industry has continued to maintain
Corporate Office 19200 Von Karman Ave Suite 150 Irvine, California 92612-8501. Toll Free: 888-643-3133 Fax: 949-502-0048 www.ifa.
Corporate Office 19200 Von Karman Ave Suite 150 Irvine, California 92612-8501 Toll Free: 888-643-3133 Fax: 949-502-0048 www.ifa.com All Dimensional portfolio returns are net of all fees unless otherwise
DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace
DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international
Verdict Financial: Wealth Management. Data Collection and Forecasting Methodologies
Verdict Financial: Wealth Management Data Collection and Forecasting Methodologies April 2014 Contents Global Wealth Markets Methodology Methodology Methodology 2 Global Wealth Markets Section 1: Global
IAB Adex Benchmark 2012 Daniel Knapp, IHS Electronics & Media
IAB Adex Benchmark 2012 Daniel Knapp, IHS Electronics & Media ABOUT THE STUDY 2 3 A meta-analysis of online ad spend in Europe GROSS NET RATECARD Revenue Billed Revenue Billed No Agency commissions Campaigns
CONSUMERLAB CONNECTED LIFESTYLES. An analysis of evolving consumer needs
CONSUMERLAB CONNECTED LIFESTYLES An analysis of evolving consumer needs An Ericsson Consumer Insight Summary Report January 2014 Contents INTRODUCTION AND KEY FINDINGS 3 THREE MARKETS, THREE REALITIES
Travel Data SIM User s Guide
Travel Data SIM User s Guide 0 1 Basic Information... 2 2 Usage Tips... 4 3 APN Setting... 5 A. Android... 5 B. ios... 7 1 Basic Information 1 Basic Information Product Country Coverage (1 SIM Card for
IFI 2011-2013 SPONSOR & PARTNER OPPORTUNITIES CELEBRATING 50 YEARS
IFI 2011-2013 SPONSOR & PARTNER OPPORTUNITIES CELEBRATING 50 YEARS IFI practice. The International Federation of Interior Architects/ Designers (IFI) is the global voice and authority for professionals
CLUB SURVEY 2015 BANKING ARGENTINA
CLUB SURVEY 2015 BANKING ARGENTINA BANKING CLUB SURVEY 2015 THE KEY TO DEVELOPING COMPETITIVE BANKING INDUSTRY-SPECIFIC COMPENSATION & BENEFITS PACKAGES With the objective of satisfying the needs of HR
The Path Forward. International Women s Day 2012 Global Research Results
The Path Forward International Women s Day 2012 Global Research Results Research objectives Accenture conducted its global research study, The Path Forward for release on International Women s Day to gain
MERCER S COMPENSATION ANALYSIS AND REVIEW SYSTEM AN ONLINE TOOL DESIGNED TO TAKE THE WORK OUT OF YOUR COMPENSATION REVIEW PROCESS
MERCER S COMPENSATION ANALYSIS AND REVIEW SYSTEM AN ONLINE TOOL DESIGNED TO TAKE THE WORK OUT OF YOUR COMPENSATION REVIEW PROCESS MERCER S COMPENSATION ANALYSIS AND REVIEW SYSTEM www.imercer.com/cars Mercer
How To Prevent Cybercrime
2013 NORTON REPORT 2013 NORTON REPORT 24 COUNTRIES AUSTRALIA, BRAZIL, CANADA, CHINA, COLOMBIA, DENMARK, FRANCE, GERMANY, INDIA, ITALY, JAPAN, MEXICO, NETHERLANDS, NEW ZEALAND, POLAND, RUSSIA, SAUDI ARABIA,
CONSUMERLAB. The Indoor Influence. Regional report Europe
CONSUMERLAB The Indoor Influence Regional report Europe Consumer Insight Summary Report April 2015 contents FROM DUSK TIL DAWN 3 LOCATION EQUATION 4 THE GENERATION GAME 6 INFORMATION IN HAND 7 METHODOLOGY
Audio Conferencing Service Comprehensive Telecommunications Services Group Number 77017 Award Number 20268 Contract Number PS63110
Audio Conferencing Comprehensive Telecommunications s Number PS63110 Audio Conferencing, Function or Device Reservationless Conferencing Solution Setup Meeting Center Multimedia Minute - Self-, Automated
2012-20 CS Awards in Americas
2012-20 CS Awards in Americas Brazil Excellence in Contact Center Bronze -The Art of Customer Relations Canada Customer Service Leader of the Year Customer Service Trainer of the Year Colombia Portafolio
Region Country AT&T Direct Access Code(s) HelpLine Number. Telstra: 1 800 881 011 Optus: 1 800 551 155
Mondelēz International HelpLine Numbers March 22, 2013 There are many ways to report a concern or suspected misconduct, including discussing it with your supervisor, your supervisor s supervisor, another
IMD World Talent Report. By the IMD World Competitiveness Center
2014 IMD World Talent Report By the IMD World Competitiveness Center November 2014 IMD World Talent Report 2014 Copyright 2014 by IMD: Institute for Management Development, Lausanne, Switzerland For further
How does Internet Usage Change in Turkey? An Assessment on Internet Users
How does Internet Usage Change in Turkey? An Assessment on Internet Users Ü. Barış Urhan Research Associate İrem Kızılca Research Associate TEPAV Evaluation Note February 2011 How does Internet Usage Change
On What Resources and Services Is Education Funding Spent?
Indicator On What Resources and Services Is Education Funding Spent? In primary, secondary and post-secondary non-tertiary education combined, current accounts for an average of 92% of total spending in
FTSE Global Small Cap Index
FTSE FACTSHEET FTSE Global Small Cap Index bmktitle1 The FTSE Global Small Cap Index is derived from FTSE's flagship Global Equity Series universe, which comprises around 7,000 securities worldwide, giving
FTSE All-World ex Fossil Fuels Index Series
FTSE FACTSHEET FTSE All-World ex Fossil Fuels Index Series Data as at: 31 August 2015 bmktitle1 Market participants are increasingly looking to manage carbon exposure in their investments, and reduce write-off
USAGE OF METRICS AND ANALYTICS IN EMEA MOVING UP THE MATURITY CURVE
USAGE OF METRICS AND ANALYTICS IN EMEA MOVING UP THE MATURITY CURVE USAGE OF METRICS AND ANALYTICS IN EMEA MOVING UP THE MATURITY CURVE When we asked business executives about the importance of human capital
CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000)
Novell Education CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000) Prerequisite for all certifications In order to receive a Novell certification the candidate
International Call Services
International Call Services Affordable rates for business calls. Wherever you are in the world. We ve got plenty to say when it comes to staying in touch when you re overseas. We have agreements with 443
Configuring DHCP for ShoreTel IP Phones
Configuring DHCP for ShoreTel IP Phones Network Requirements and Preparation 3 Configuring DHCP for ShoreTel IP Phones The ShoreTel server provides the latest application software and configuration information
Overview menu: ArminLabs - DHL Medical Express Online-Pickup: Access to the Online System
Access to the Online System Overview menu: Create shipment: Preselected - Here you can order your shipment including the Pickup 0049 821 78093150 ArminLabs DHL Medical Express Online-Pickup-Manual DHL
SunGard Best Practice Guide
SunGard Best Practice Guide What Number Should I Use? www.intercalleurope.com Information Hotline 0871 7000 170 +44 (0)1452 546742 conferencing@intercalleurope.com Reservations 0870 043 4167 +44 (0)1452
CISCO METRO ETHERNET SERVICES AND SUPPORT
SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service
Purchasing Managers Index (PMI ) series are monthly economic surveys of carefully selected companies compiled by Markit.
PMI Purchasing Managers Index (PMI ) series are monthly economic surveys of carefully selected companies compiled by Markit. They provide an advance signal of what is really happening in the private sector
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
PUBLICATION DATE: JULY 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE
2014 UXPA Salary Survey. November 2014
2014 UXPA Salary Survey November 2014 Summary 1355 Total Responses from 58 Countries Salary Data converted to US Dollars Median Salary decreased 2% (in constant US Dollars) to $92,500 Median US Salary
Airline Partner Award Redemption Structure
JPMiles required for redemption on our partner airlines will be revised for all award flight bookings received on or after 1st April 2016. As part of these changes, we have simplified the Zone structure