PRACTICE MANAGEMENT SYSTEM MARKET

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1 Healthcare IT 2014 PRACTICE MANAGEMENT SYSTEM MARKET Products (Integrated, Standalone), Components (Services, Software), Delivery mode (On-premises/Desktoponly, Web-based, Cloud-based) & End-Users (Physician, Pharmacist, Diagnostic Labs) Global Trends & Forecast to 2018 R e p o r t D e s c r i p t i o n T a b l e o f C o n t e n t s L i s t o f T a b l e s S a m p l e T a b l e s R e l a t e d R e p o r t s MarketsandMarkets North - Dominion Plaza, 17304, Preston Road, Suite 800, Dallas, TX 75252, U.S. Tel. No.: sales@marketsandmarkets.com Website:

2 1 INTRODUCTION 1.1 OBJECTIVES OF THE STUDY To define and measure the global practice management system market To analyze the market structure by identifying the various segments and subsegments of the global practice management system market To forecast the revenue of the global practice management system market and to strategically analyze each sub-market with respect to individual growth trends and contributions to the overall practice management system market To identify the major market trends and factors driving or inhibiting the growth of the global practice management system market and its sub-segments To analyze the opportunities in the market for stakeholders by identifying the highgrowth segments To forecast the global practice management system market with respect to the major geographic segments, namely, North America, Europe, Asia, and the Rest of the World (RoW) (LATAM, Africa, Middle East, and Pacific countries) To strategically profile the key players in the global practice management system market and to comprehensively analyze their product portfolios, key financials, core competencies, growth strategies, and market shares To track and analyze competitive developments such as alliances, joint ventures, mergers and acquisitions, new product developments, and approvals in the global practice management system market 1.2 REPORT DESCRIPTION Practice management (PM) system is a category of healthcare software which is used to manage the day-to-day operations of medical practice. The PM system offers advanced scheduling, patient registration, medical billing, stores demographic data, claims management, and reporting. The market for practice management system was valued at $XX million in

3 and is forecast to grow at a healthy CAGR of XX% by 2018 to reach $XX million. The PM system market is segmented by product type, delivery mode, component, and end user utilizing PM solutions for managing clinics and offices. The cloud-based system will be the fastest growing segment of the PM system market in The growing need to integrate healthcare systems, rising incidences of claim failure, firm government support and initiatives, increase in patient awareness, and better healthcare are the major factors driving the growth of this market. However, the time required for completing implementation of the system, high initial cost, and dearth of trained IT professionals are restricting the growth momentum of this market. North America is the largest market for practice management system, followed by Europe. Both markets will register single-digit growth rates for the next five years. The Asian market is poised to grow at double-digit rate owing to the increasing investment opportunities for companies in these immature markets. The key players in the market are Epic (U.S.), Cerner Corporation (U.S.), GE Healthcare (U.K.), Allscripts Healthcare Solutions, Inc. (U.S.), NextGen Healthcare Information System LLC (U.S.), MEDITECH (U.S.), McKesson Corporation (U.S.), athenahealth, Inc. (U.S.), and Greenway Medical (U.S.). 1.3 MARKETS COVERED This research report categorizes the practice management system market into the following segments: Practice Management (PM) System Market, by Product Integrated Standalone Practice Management (PM) System Market, by Delivery Mode On-premise 3

4 Web-based Cloud-based Practice Management (PM) System Market, by Component Software Services Practice Management (PM) System Market, by End User Physicians Pharmacists Diagnostic Labs Others (Nurse Practitioners and Radiologists) Practice Management (PM) System Market, by Geography North America Europe Asia Rest of the World (RoW) The report covers value and volume analysis for all segments except for components where volume analysis is not possible. 1.4 STAKEHOLDERS Healthcare IT Vendors Healthcare IT Service Provider Physicians Pharmacists Diagnostic Labs Nurse Practitioners 4

5 Radiologists Healthcare Payers Healthcare Consultants Healthcare Associations/Institutes Business Research and Consulting Service Providers Venture Capitalists 1.5 RESEARCH METHODOLOGY SECONDARY SOURCES MarketsandMarkets Repository: Healthcare IT Market Other Related Reports (Clinical Decision Support System (CDSS) Market, among others) Company-specific Sources: Annual Reports Press Releases Corporate Presentations SEC Filings Associations and Groups: Healthcare Information and Management Systems Society (HIMSS) The Certification Commission for Health Information Technology (CCHIT) The American Health Information Management Association (AHIMA) American Medical Informatics Association (AMIA) American Medical Association (AMA) 5

6 The National E-Health Transition Authority (NEHTA) European Federation for Medical Informatics (EFMI) Indian Association for Medical Informatics (IAMI) Paid Sources: Factiva OneSource Hoovers Bloomberg Social Networking and Databases: LinkedIn Melt-water Zintro PRIMARY SOURCES Supply Side: Top-level Executives, Marketing Managers, Sales Managers, Regional Managers Demand Side: Physicians, Radiologists, Nurse Practitioners, Pharmacists, Diagnostic Labs Others: Independent Consultants and Freelancers MARKET SIZE ESTIMATION This research study involved the usage of extensive secondary sources, directories, and databases such as Hoovers, Bloomberg, Business-week, Factiva, and One-Source to identify and collect information useful for this market-oriented and commercial study of the global market. The primary sources considered were from both demand and supply side, and mainly were industry experts and consultants from related industries. All primary sources were interviewed to obtain and verify critical qualitative and quantitative information as well as to assess future prospects. In the extensive secondary research process for this study, secondary sources such as certified publications, articles from recognized authors, white papers, annual reports of companies, 6

7 directories, and databases were referred for identifying and collecting information useful for this technical and commercial study of the global practice management system market. In the primary research process, primary sources from the supply side (industry experts such as CEOs, vice presidents, marketing directors, technology and innovation directors, and related key executives from various key companies and organizations) in the practice management system market and the demand side (physicians, laboratories, radiologists, purchase managers) have been interviewed to obtain and verify both qualitative and quantitative aspects of this research study. Secondary research was used to obtain key information about the value chain, market s monetary chain, and market classification and segmentation according to industry trends. Extensive primary research was used to gather extensive information, verify and validate critical numbers arrived at, segmentation types, industry trends, key players, competitive landscape (of each type of practice management system market), key market dynamics such as drivers, restraints, opportunities, challenges, and key player strategies. For market engineering and market crackdown, both top-down and bottom-up approaches were used to estimate and validate the size of the global practice management system market and its various segments and sub-segments. The research methodology used to estimate the market size includes study of authentic secondary sources and validating the data through primary sources from both demand and supply side. The research methodology includes study of the annual and financial reports, company websites of top market players, and also extensive interviews for key insights from the manufacturers (CEOs, directors, and marketing executives). All the percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The data is consolidated and added with detailed inputs and analysis in this report. 7

8 The following figure shows an illustrative representation of the market estimation process implemented in this study to arrive at the global market size of the various segments studied in the report. FIGURE 1 MARKET CRACKDOWN & DATA TRIANGULATION FOR PM SYSTEM Secondary Sources Primary Research Practice Management System Market Revenue Bottom-up Top-down Volume sales Software Integrated On-premise Physicians North America Services Standalone Web-based Pharmacists Europe Cloud-based Diagnostic Labs Asia Others RoW Source: Annual Reports, SEC Filings, Press Releases, HIMSS Analytics, Healthcare IT news, Healthcare-informatics, Electronic Journal of Health Informatics, CCHIT, AHIMA, AMIA, AMA, IAMI, EFMI, NEHTA, Expert Interviews, and MarketsandMarkets Analysis The figure shows the market statistics arrived at for the practice management system market. Both, top-down and bottom-up approaches were used for market crackdown and triangulation. Total practice management system market was arrived at using volume sales data available through secondary research and the bottom-up approach. The market value obtained was further validated and triangulated through authentic secondary sources and expert interviews. The practice management system market was further broken down into various products, 8

9 components, delivery modes, geographies and end-users by top-down approach. All the data obtained was triangulated using primary and secondary sources. FIGURE 2 MARKET FORECASTING MODEL Historical Data for the PM System Market Pricing Trends PM System Adoption Rate Value Analysis Market Share Volume Analysis Competitive Landscape Regulatory Landscape Geographic Usage Pattern Influencing Factors (Market Trends and Dynamics) Market Drivers Need to curb the escalating care costs Demand for integrated care system Firm government support Market Opportunities Emerging markets Growing inclination towards patient-centric care approach Market Restraints Interoperability issues Huge time requirement for integration Dearth of trained IT professionals Market Challenges Shortage of on-site maintenance services Market Acceptance and Penetration Geographic Analysis High penetration in developed markets U.S. occupies more than 70% share Government support to promote PM solutions: Medicare & Medicaid incentives (U.S.), Wareed Project (U.A.E.), e-japan policy (Japan), and Health Connect (Australia) Forecasting Historical Data of Market Impact of Market Trends Market Size & Forecast by Application Area and Components Market Size & Forecast by Delivery Mode and End Users Arrive at the Market Size, Share, and CAGR for the PM System Market Source: Annual Reports, SEC Filings, Press Releases, HIMSS Analytics, Healthcare IT news, Healthcare-informatics, Electronic Journal of Health Informatics, CCHIT, AHIMA, AMIA, AMA, IAMI, EFMI, NEHTA, Expert Interviews, and MarketsandMarkets Analysis 9

10 1.5.4 MARKET SHARE Methodology Market shares are calculated on the basis of secondary data available through paid and unpaid sources, analyzing product portfolios of major companies, and rating them on the basis of performance and quality. This data was further validated by primary sources KEY DATA FROM SECONDARY SOURCES Data Secondary Source Company Financials, Magazines, Journals, Associations, Press Releases, Paid Databases, MarketsandMarkets Data Repository Market Revenues Market Revenues of Companies Healthcare Information and Management Systems Society (HIMSS), The Certification Commission for Health Information Technology (CCHIT), The American Health Information Management Association (AHIMA), American Medical Informatics Association (AMIA), American Medical Association (AMA), The National E-Health Transition Authority (NEHTA), European Federation for Medical Informatics (EFMI), Indian Association for Medical Informatics (IAMI), Other Country Association. Annual Reports, SEC Filings, Company Websites, Public Databases, and MarketsandMarkets Data Repository Company Website, Annual Reports, Press Releases, Databases, MarketsandMarkets Data Repository. Qualitative Information (Market Dynamics and Market Trends) Healthcare Information and Management Systems Society (HIMSS), The Certification Commission for Health Information Technology (CCHIT), The American Health Information Management Association (AHIMA), American Medical Informatics Association (AMIA), American Medical Association (AMA), The National E-Health Transition Authority (NEHTA), European Federation for Medical Informatics (EFMI), Indian Association for Medical Informatics (IAMI), Other Country Association. 10

11 1.5.6 KEY DATA POINTS FROM PRIMARY SOURCES Parameter Market Size Data Points CAGR% Split The Global Practice Management System Market The Global Market Size for 2013 and CAGR for the Forecast Period ( ) ~XX million XX% XX% (CAGR) A Geographic Split for the Overall Market in 2013 The Global Practice Management System Market, by Geography North America Europe Asia XX% XX% XX% XX% XX% XX% The Global Practice Management System Market, by Product Integrated Standalone Market Split for Product Segments XX% XX% XX% XX% ASSUMPTIONS Parameter Market Growth Average Selling Price (ASP) Exchange Rate Assumption The CAGR for the forecast period is assumed to be normalized and the effect of inflation, recession, economic downturn, regulatory or policy changes, or other factors are not considered. ASP is the installation price to the end users such as physicians, pharmacists, diagnostic labs, and others. The exchange rate is assumed to be same as 2013 for the forecast period. 11

12 1.6 MARKET SCOPE The scope of this research study covers the global and regional markets for practice management system, by product type, delivery mode, component, and end user. The report does not include country-level data. The practice management system is defined as, An application that provides the registration, scheduling, and billing functions for a physician office or clinic (Source: HIMSS). The integrated practice management system is defined as the integration of practice management system and electronic health records (EHRs). Particulars Scope North America Geography Europe Asia RoW Historic Years Base Year 2013 Forecast Period Revenue Currency USD ($) 12

13 TABLE OF CONTENTS 1 INTRODUCTION OBJECTIVES OF THE STUDY REPORT DESCRIPTION MARKETS COVERED STAKEHOLDERS RESEARCH METHODOLOGY SECONDARY SOURCES PRIMARY SOURCES MARKET SIZE ESTIMATION MARKET SHARE KEY DATA FROM SECONDARY SOURCES KEY DATA POINTS FROM PRIMARY SOURCES ASSUMPTIONS MARKET SCOPE EXECUTIVE SUMMARY PREMIUM INSIGHT PRACTICE MANAGEMENT SYSTEM MARKET, A SNAPSHOT MARKET SIZE MARKET DYNAMICS GEOGRAPHIC ANALYSIS COMPONENT MARKET END USER MARKET MARKET OVERVIEW INTRODUCTION MARKET SEGMENTATION MARKET DYNAMICS DRIVERS

14 Growing burden to minimize the healthcare cost will drive the PM system market Increasing need to integrate healthcare system will propel adoption of PM solutions Rising incentives by federal government to fuel the PM system market Growing incidences of medication errors to foster the PM market High return on investment (ROI) has increased the demand for PM solutions RESTRAINTS High cost & time required for integration will hinder the growth of this market Dearth of trained IT professionals to restrict the market growth Data privacy and security issues to retard market growth Interoperability issues to curb the growth OPPORTUNITIES Growing inclination towards patient-centric care approach offer significant opportunity for growth Emerging markets present huge growth potential Cloud-hosted models offer significant growth opportunities CHALLENGES Shortage of on-site IT support will negatively affect the market WINNING IMPERATIVES MOBILE HEALTH APPLICATIONS FOR BETTER PRACTICE MANAGEMENT BURNING ISSUES ICD-10 & 5010 HIPAA TRANSITION PORTER S FIVE FORCE ANALYSIS THREAT OF NEW ENTRANTS THREAT OF SUBSTITUTE PRODUCTS BARGAINING POWER OF BUYERS BARGAINING POWER OF SUPPLIERS

15 4.6.5 DEGREE OF COMPETITION MARKET SHARE ANALYSIS PRACTICE MANAGEMENT SYSTEM MARKET, BY PRODUCT INTRODUCTION INTEGRATED PRACTICE MANAGEMENT SYSTEM STANDALONE PRACTICE MANAGEMENT SYSTEM PRACTICE MANAGEMENT SYSTEM MARKET, BY DELIVERY MODE INTRODUCTION ON-PREMISE WEB-BASED CLOUD-BASED PRACTICE MANAGEMENT SYSTEM MARKET, BY COMPONENT INTRODUCTION SOFTWARE SERVICES PRACTICE MANAGEMENT SYSTEM, BY END USER INTRODUCTION PHYSICIANS PHARMACISTS DIAGNOSTIC LABS OTHERS (NURSE PRACTITIONERS & RADIOLOGISTS) GEOGRAPHIC ANALYSIS INTRODUCTION NORTH AMERICA EUROPE ASIA REST OF THE WORLD (ROW)

16 10 COMPETITIVE LANDSCAPE INTRODUCTION NEW PRODUCT LAUNCHES PARTNERSHIPS, COLLABORATIONS & AGREEMENTS MERGERS & ACQUISITIONS OTHERS DEVELOPMENTS COMPANY PROFILES (Overview, Financials, Products & Services, Strategy, & Developments)* 11.1 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC ATHENAHEALTH CERNER CORPORATION EPIC ECLINICALWORKS GE HEALTHCARE MCKESSON CORPORATION MEDICAL INFORMATION TECHNOLOGY, INC. (MEDITECH) NEXTGEN HEALTHCARE INFORMATION SYSTEM, LLC. (A SUBSIDIARY OF QUALITY SYSTEMS, INC.) VITERA HEALTHCARE SOLUTIONS (GREENWAY MEDICAL) *Details on Financials, Product & Services, Strategy, & Developments might not be captured in case of unlisted companies. 12 APPENDIX OTHER DEVELOPMENTS ( )

17 LIST OF TABLES UU TABLE 1 TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6 TABLE 7 TABLE 8 TABLE 9 TABLE 10 TABLE 11 TABLE 12 TABLE 13 TABLE 14 TABLE 15 TABLE 16 TABLE 17 TABLE 18 TABLE 19 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 30 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 31 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) 55 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY PRODUCT, (NO. OF UNITS) 56 INTEGRATED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 57 INTEGRATED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 58 STANDALONE PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 59 STANDALONE PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 60 GLOBAL PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) 63 GLOBAL PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY DELIVERY MODE, (NO. OF UNITS) 64 ON-PREMISE PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 65 ON-PREMISE PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 66 WEB-BASED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 67 WEB-BASED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 68 CLOUD-BASED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 69 CLOUD-BASED PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 70 PRACTICE MANAGEMENT SYSTEM MARKET, BY COMPONENT, ($MILLION) 72 SOFTWARE PRACTICE MANAGEMENT SYSTEM MARKET, BY GEOGRAPHY, ($MILLION) 73 SERVICES PRACTICE MANAGEMENT SYSTEM MARKET, BY GEOGRAPHY, ($MILLION) 75 17

18 TABLE 20 TABLE 21 TABLE 22 TABLE 23 TABLE 24 TABLE 25 TABLE 26 TABLE 27 TABLE 28 TABLE 29 TABLE 30 TABLE 31 TABLE 32 TABLE 33 TABLE 34 TABLE 35 TABLE 36 TABLE 37 TABLE 38 TABLE 39 TABLE 40 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY END USER, ($MILLION) 78 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY END USER, (NO. OF UNITS) 79 PHYSICIAN PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 80 PHYSICIAN PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 81 PHARMACIST PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 82 PHARMACIST PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 83 DIAGNOSTIC LABS PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 84 DIAGNOSTIC LABS PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 85 OTHER END-USERS PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 86 OTHER END-USERS PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 87 GLOBAL PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY GEOGRAPHY, ($MILLION) 90 GLOBAL PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY GEOGRAPHY, (NO. OF UNITS) 91 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) 95 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY PRODUCT, (NO. OF UNITS) 96 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) 96 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY DELIVERY MODE, (NO. OF UNITS) 97 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY COMPONENT, ($MILLION) 98 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY END USER, ($MILLION) 99 NORTH AMERICA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY END USER, EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) 103 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY PRODUCT, (NO. OF UNITS)

19 TABLE 41 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) 104 TABLE 42 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY DELIVERY MODE, (NO. OF UNITS) 105 TABLE 43 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY COMPONENT, ($MILLION) 105 TABLE 44 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY END USER, ($MILLION) 106 TABLE 45 EUROPE: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY END USER, (NO. OF UNITS) 107 TABLE 46 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) 109 TABLE 47 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY PRODUCT, (NO. OF UNITS) 110 TABLE 48 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) 110 TABLE 49 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY DELIVERY MODE, (NO. OF UNITS) 111 TABLE 50 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY COMPONENT, ($MILLION) 112 TABLE 51 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY END USER, ($MILLION) 113 TABLE 52 ASIA: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY END USER, (NO. OF UNITS) 114 TABLE 53 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) 116 TABLE 54 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY PRODUCT, (NO. OF UNITS) 117 TABLE 55 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) 118 TABLE 56 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY DELIVERY MODE, (NO. OF UNITS) 119 TABLE 57 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY COMPONENT, ($MILLION) 119 TABLE 58 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY END USER, ($MILLION) 120 TABLE 59 ROW: PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VOLUME), BY END USER, (NO. OF UNITS) 121 TABLE 60 NEW PRODUCT LAUNCHES ( ) 124 TABLE 61 PARTNERSHIPS, COLLABORATIONS & AGREEMENTS ( ) 126 TABLE 62 MERGERS & ACQUISITIONS ( )

20 TABLE 63 OTHER DEVELOPMENTS ( ) 130 TABLE 64 ALLSCRIPTS: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION) 132 TABLE 65 ATHENAHEALTH: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION) 136 TABLE 66 CERNER CORPORATION: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION) 140 TABLE 67 GE COMPANY: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION) 149 TABLE 68 MCKESSON: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION) 154 TABLE 69 QUALITY SYSTEMS: TOTAL SIZE (VALUE), BY SEGMENT, ($MILLION)

21 LIST OF FIGURES FIGURE 1 MARKET CRACKDOWN & DATA TRIANGULATION FOR PM SYSTEM 23 FIGURE 2 MARKET FORECASTING MODEL 24 FIGURE 3 PRACTICE MANAGEMENT SYSTEM MARKET, BY PRODUCT, 2013 VS 2018 ($MILLION) 29 FIGURE 4 SNAPSHOT OF PRACTICE MANAGEMENT SYSTEM MARKET, 2013 ($MILLION) 32 FIGURE 5 PRACTICE MANAGEMENT SYSTEM MARKET SIZE, ($MILLION) 33 FIGURE 6 MARKET DYNAMICS 34 FIGURE 7 PRACTICE MANAGEMENT SYSTEM MARKET, GEOGRAPHIC ANALYSIS & DELIVERY MODE MARKET 35 FIGURE 8 PRACTICE MANAGEMENT SYSTEM COMPONENT MARKET, 2013 VS 2018 (%) 36 FIGURE 9 PRACTICE MANAGEMENT SYSTEM END-USERS MARKET, 2013 VS 2018 ($MILLION) 37 FIGURE 10 PRACTICE MANAGEMENT SYSTEM MARKET SEGMENTATION 40 FIGURE 11 PRACTICE MANAGEMENT SYSTEM MARKET: PORTER S FIVE FORCE ANALYSIS 49 FIGURE 12 PRACTICE MANAGEMENT SYSTEM, VOLUME MARKET SHARE ANALYSIS, BY KEY PLAYERS, FIGURE 13 OPPORTUNITY MATRIX: DELIVERY MODE MARKET 62 FIGURE 14 PRACTICE MANAGEMENT SYSTEM MARKET, BY END USER, 2013 VS FIGURE 15 PRACTICE MANAGEMENT SYSTEM MARKET, GEOGRAPHY GROWTH PHASES 92 FIGURE 16 KEY GROWTH STRATEGY,

22 SAMPLE TABLES TABLE 1 PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY PRODUCT, ($MILLION) Product CAGR% ( ) Integrated XX XX XX XX XX Standalone XX XX XX XX XX Total XX XX XX XX XX Source: Annual Reports, SEC Filings, Press Releases, HIMSS Analytics, Healthcare IT news, Healthcare-informatics, Electronic Journal of Health Informatics, CCHIT, AHIMA, AMIA, AMA, IAMI, EFMI, NEHTA, Expert Interviews, and MarketsandMarkets Analysis TABLE 2 GLOBAL PRACTICE MANAGEMENT SYSTEM MARKET SIZE (VALUE), BY DELIVERY MODE, ($MILLION) Delivery Mode CAGR% ( ) On-premise XX XX XX XX XX Web-based XX XX XX XX XX Cloud-based XX XX XX XX XX Total XX XX XX XX XX Source: Annual Reports, SEC Filings, Press Releases, HIMSS Analytics, Healthcare IT news, Healthcare-informatics, Electronic Journal of Health Informatics, CCHIT, AHIMA, AMIA, AMA, IAMI, EFMI, NEHTA, Expert Interviews, and MarketsandMarkets Analysis 22

23 TABLE 3 SERVICES PRACTICE MANAGEMENT SYSTEM MARKET, BY GEOGRAPHY, ($MILLION) Region CAGR% ( ) North America XX XX XX XX XX Europe XX XX XX XX XX Asia XX XX XX XX XX RoW XX XX XX XX XX Total XX XX XX XX XX Source: Annual Reports, SEC Filings, Press Releases, HIMSS Analytics, Healthcare IT news, Healthcare-informatics, Electronic Journal of Health Informatics, CCHIT, AHIMA, AMIA, AMA, IAMI, EFMI, NEHTA, Expert Interviews, and MarketsandMarkets Analysis 23

24 RELEATED REPORTS CLINICAL DECISION SUPPORT SYSTEM (CDSS) MARKET BY PRODUCT - INTEGRATED (EHR, CPOE)], MODEL (KNOWLEDGE-BASED), APPLICATIONS (DRUG ALLERGY ALERTS, DRUG INTERACTIONS), DELIVERY MODE (WEB-BASED, CLOUD-BASED), COMPONENT (HARDWARE, SOFTWARE) - GLOBAL FORECAST TO 2018 The global CDSS market is estimated to cross $550 million by 2018, at a CAGR of close to 10.0% between 2013 and The rising budgetary pressure to reduce healthcare expenditures, growth in aging population, rising incidences of various diseases due to medication errors, growing need to integrate healthcare IT solutions, improved quality of care and clinical outcomes, and presence of favorable government initiatives are the significant factors propelling the growth of this market in the forecast period. However, rising incidences of data breach and loss of confidentiality, high maintenance and service expenses, shortage of trained IT professionals, and high cost of CDSS solutions are the factors that are hindering the market growth. HEALTHCARE IT MARKET BY APPLICATION [PROVIDER IT (EMR, PACS, CPOE, RIS, CDSS, RCM, CLAIMS MANAGEMENT, PAYROLL), PAYER IT (CRM, FRAUD DETECTION)], DELIVERY MODE (ON-PREMISES, WEB-BASED SERVICES & CLOUD COMPUTING) & COMPONENT GLOBAL FORECASTS TO 2017 Countries such as Brazil, India, China and Russia are moving ahead to adopt such modern technologies to minimize healthcare cost and to provide primary and secondary healthcare services to large rural population. Technology driven healthcare programs such as Telemedicine projects are growing in all four countries. Such projects are increasing use of healthcare information technology. Since these countries are still in emerging stage in terms of HCIT usage hence it is essential to start with basic healthcare IT solutions such as EMR s and CPOE. These technologies in their basic form can be easily implemented at minimal cost, at least in urban healthcare institutions. Government initiatives towards healthcare system development and modernization are the major reasons behind HCIT growth in these countries. 24

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