DEPARTMENT OF DEFENSE 6000 DEFENSE PENTAGON WASHINGTON, o_c
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1 DEPARTMENT OF DEFENSE 6000 DEFENSE PENTAGON WASHINGTON, o_c CHIEF INFORMATION OFFICER December MEMORANDUM FOR SECRETARIES OF THE MILITARY DEPARTMENTS CHAIRMAN OF THE JOINT CHIEFS OF STAFF UNDER SECRETARIES OF DEFENSE DEPUTY CHIEF MANAGEMENT OFFICER Cfl!EF, NATIONAL GUARD BUREAU GENERAL COUNSEL OF THE DEPARTMENT OF DEFENSE DIRECTOR, COST ASSESSMENT AND PROGRAM EVALUATION INSPECTOR GENERAL OF Tl IE DEPARTMENT OF DEFENSE DIRECTOR. OPERATIONAL TEST AND EVALUATION DEPARTMENT OF DEFENSE CHIEF INFORMATION OFFICER ASSISTANT SECRETARY OF DEFENSE FOR LEGISLATIVE AFFAIRS ASSISTANT TO THE SECRETARY OF DEFENSE FOR PUBLIC AFFAIRS DIRECTOR OF NET ASSESSMENT DIRECTORS OF THE DEFENSE AGENCIES DIRECTORS OF THE DOD FIELD ACTIVITIES SUBJECT: Online Verifiction Center Announceinent for Those Affected by OPM Dt Brech The following is n updte on progress mde to help those \Vithin the DoD communitye1nployees, contrctors, retirees, fmilies. nd friends - vho \Vere ffected by the brech of the Office of Personnel Mngement's (OPM) dtbses. As result of this cyber intrusion, infor1ntion ws stolen from bout 21.5 million bckground investigtion pplicnts nd non-pplicnts, primrily spouses or co-hbitnts of pplicnts. This informtion included personlly identifible infonntion (PII), like nmes nd Socil Security numbers, s \.veil s findings from intervie\vs conducted by bckground investigtors. Approximtely 5.6 million records included fingerprints. Becuse this personl informtion ws co1npromised, ech of us should think bout the best \vys to protect ourselves nd our info11ntion in this ne\v environment. Minimizing the i1npct of this theft on DoD personnel is top priority, so the Government contrcted with ID Experts to offer suite of identity theft nd credit monitoring services to those \.vho were ffected. These optionl services include three yers of coverge, ending on December 31, free-of-chrge, for impcted individuls nd their minor dependent children. Plese note, dependent children re lso eligible for the three yers of coverge if they \Vere younger thn 18 yers of ge s of July I encourge you to consider enrolling in these voluntry protective services. If your bckground investigtion records \Vere ffected by this dt brech. )'OU vvil! need personl identifiction number (PIN) to enroll in the services offered by ID Experts. Affected individuls will receive their PINs in notifiction letter miled by OPi\!L Mny of you lredy received these notifiction letters, nd the reminder of the letters will be miled by the second \Vcek of December. 1'his letter will confirm \Vhether your personl informtion nd fingerprints were
2 compromised. Pro\ iding the PIN fron1 the notifiction letter long \Vith the lst four digits of your Socil Security number is the only \\y the credit nd identity n1onitoring services contrctor, ld Experts, \viii be ble to verify if you re eligible for services. Along \Vitb providing your PIN. the letter \.Viii lso explin ho\.v you cn enroll in the identity theft nd credit n1onitoring services. nd \vi!l include phone number to cl! \.\. ith ny questions. If you think tht it is likely tht you \.Vere ffected nd re eligible for these credit monitoring nd identity theft protection services, but did not recei\ e letter. or if you received letter nd lost your PfN, OPl\.1 recently lunched n on line verifiction center website nd cll center. 1-lov.<ever. \Ve sk tht you \.Vit until the end of December- in cse your notifiction is stil! in the mi!. The online verifiction center \.Viii be ccessible from the OPi\1 Cybersecurity Resource Center (Vl'V-/\Y.opm.2ov/cybersecurity) 24-hours per dy. seven dys \'\''eek. through the end ofdecen1ber, If you re unble to ccess the \vebsite, or if you hve questions tht cnnot be nsvl' ered online, plese contct the cll center t to spek directly v.:ith n gent. 1 his cll center \.Vil I be vilble fro1n 9.n1. to 9 p.m. EST, l\/londy through Fridy. \\rhen yo1t visit lhe \.Vebsite or cll n gent, you \vi!l be sked for your nn1e. ddress, Socil Security number. nd dte of birth. The Government \Viii use this dt to reserch nd dctennine \vhether you \'\''ere ffected by the cyber intrusion. Tvvo to four \\'eeks fter you submit your request, you should receive letter response vi U.S.1nil. If you \'\' ere ffected, your notifiction letter \.Viii include PfN nd directions to enroll in services. if you \Vere not ffected, your letter \viii confirm tht your personl infonntion ws not compron1ised. We hve worked very diligently to ensure tht the contrct for services nd verifiction process re in complince Vl''ith the federl cybersccurity stndrds issued by the Ntionl Institute of Science nd Technology. Additionl updtes nd infonntion re currently vilble t the links below to help you secure your PII. 1'hese resources cn help ll individuls protect themselves nd their personl infonntion: Visit OPM's Cybersecurity Resource Center t \V\vv..opm.!!ov/cybersccurity for more informtion, helpful resources, nd frequently sked questions bout this dt brech Wtch the DoD-wide All Hnds video on the OPM Cyber Intrusion online t http ://I ive. gcds. di s. mi I/ streming/video.h tm I? id= DO DC I OCyberSecuritv &bi trte 1 =400&bi trte 2"' 800 ny time fter December 18, 2015 Vie\\ 1 the Defense Security Service "Protecting your Identity Toolkit" t to lern bout reporting identitv theft nd protecting yourself Downlod Antivirus Soft\vrc vilble free-of-chrge to ctive duty militry nd civilin e1n p 1 o ye es t http ://wv. '\.V.d is.mil/cvbersecuri t y IN ct\.vork-def ense/ Antiv irus/i-lome-lj sc In ddition to being creful bout your personl informtion, I hope you will lso be ttentive to potentil ctivities by foreign intelligence orgniztions. The Office of the Director of Ntionl
3 Intelligence"s (OD-:\l) Ntionl Counterintelligence nd Security Center hs lunched Kno\v the Risk - Rise your Shield'' cmpign to rise the vvreness of federl employees. contrctors, nd their f1nilies of issues bout exploittion tctics of foreign nd criminl entities vi sper fishing, socil medi. humn trgeting. nd sfegurding person! infonntion during overses trvel. You cn lern more by visiting their vvebsite nd by v. tching videos on the ODNI YouTube pge. Visit the Ntionl Counterintelligence nd Security Center \vebsite t \vv. \v.ncsc.gov to vie\\' informtive, topicl videos nd print mterils. like posters nd tble tents Wtch videos from the Office of the Director of Ntionl lntelligence t bout relevnt subjects like cyber-cri1ne, socil 1nedi deception. nd sper phishing I understnd tht mny of you hve conce111s bout this dt brech. As mentioned erlier in this letter, the resources identified bove re vilble to help you protect your personl infoimtion s \Ve move forwrd together in the \Vke of this cybersecurity incident. Attchment: Postmster on OPT\1 Online Verifiction Center Terry A. Hlvorsen
4 Postmster Der Collegues: The U.S. Office of Personnel Mngement hs lunched n online verifiction center to help individuls impcted by the mlicious cyber intrusion crried out ginst the Federl Government which resulted in the theft of bckground investigtion records. The online verifiction center is vilble to help individuls who believe their dt my hve been tken, but hve not received notifiction letter. The center will lso ssist those who hve received letter informing them tht they were impcted by the bckground investigtion intrusion, but hve lost their PIN code. Individuls will be ble to ccess the verifiction website vi link t 24-hours dy, 7 dys week. The site will be vilble through the end of December, If individuls cnnot get their questions nswered online, they my request ssistnce by clling nd speking with n gent. The cll center will be open from 9.m. to 9 p.m. Estern Time, Mondy through Fridy. The notifiction process is still continuing nd becuse of the lrge volume of letters, some impcted individuls my not hve received their letters. We re encourging those who believe their dt my hve been tken, but hve not been notified, to wit until mid-december before contcting the verifiction center. We nticipte miling ll letters by the end of the second week of December. More informtion nd some frequently sked questions re posted t We will continue to refresh the site s the process unfolds nd individuls my sign up for utomtic updtes. OPM nd our prtners cross government continue to work hrd to protect the sfety nd security of the informtion of Federl employees, contrctors, nd others who entrust their informtion to us. The online verifiction center is one more wy we re working to help individuls impcted receive the services vilble to them.
5 We will continue to updte you s this process continues. Thnk you for your ptience, for your service to the Americn people, nd for your continuing support. Sincerely, Beth Cobert Acting Director, U.S. Office of Personnel Mngement
DEPARTMENT OF DEFENSE 6000 DEFENSE PENTAGON WASHINGTON, D.C. 20301-6000
DEPARTMENT OF DEFENSE 6000 DEFENSE PENTAGON WASHINGTON, D.C. 20301-6000 CHIEF INFORMATION OFFICER December 9, 2015 MEMORANDUM FOR SECRETARIES OF THE MILITARY DEPARTMENTS CHAIRMAN OF THE JOINT CHIEFS OF
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