Introducing Kashef for Application Monitoring

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1 WextWise 2010 Introducing Kshef for Appliction The Cse for Rel-time monitoring of dtcenter helth is criticl IT process serving vriety of needs. Avilbility requirements of 6 nd 7 nines of tody SOA oriented design require specilly crfted nd implemented monitoring solutions tht cover: Hrdwre monitoring t the multiple level of infrstructure including storge, server nd network pplinces Appliction infrstructure monitoring including operting systems, ppliction servers, dtbse servers nd directory services. Appliction services including web ppliction, integrtion services, business services nd B2B services. Rel-time monitoring hs mny pplictions tht llow business to provide highly vilble dtcenter nd gretly enhnce their proctive business support cpbilities. Amongst the ppliction res re: Bsic infrstructure helth monitoring Presenttion of criticl stte informtion to support incident nd problem mngement processes Business service vilbility monitoring SLA complince monitoring Why nother System? The industry is sturted with IT monitoring solutions. Some re focused on in-depth monitoring of specific technologies such s network pplinces nd SQL dtbses while others focus on bredth nd hve the bility to trck wide vriety of technology. WextWise ws formed to develop unique product clled Kshef tht brings together ll the key fetures required by tody s enterprise dtcenters. These fetures exist in isoltion on the mrket tody while others re not tilored for the IT monitoring discipline. Specificlly, these key cpbilities re: 1. Advnced rule-bsed engine for system helth dt collection, nlysis nd visuliztion 2. Grphicl editor for the design of nlysis modules nd dshbord templtes. 3. Support for lrge scle distributed implementtions 4. Affordble licensing nd implementtion model Wht is Kshef? Kshef is n dvnced rel-time event monitoring, nlysis nd visuliztion frmework for server bsed dtcenters. It ws developed by new middle-est bsed technology strtup clled WextWise. Current product fetures include: An dvnced nlysis frmework with redy-mde nlysis modules in ddition to full grphicl modeling workbench for building custom pcks. The frmework cn be used to nlyze nd correlte informtion from vriety of sources in order to provide unified nd centrl view of n entire dtcenter. A Complex Event Processing (CEP) engine tht is ffordble is finlly vilble for ppliction monitoring in simple yet highly efficient implementtion. A fully cpble scripting lnguge for customiztion. Compnies with internl IT development stff cn be trined on how to enhnce the existing modules or crete new ones to meet the ever chnging needs. Customizble dshbord frmework for creting dvnced pnels with interctive grphs, tbles nd guges, lbels nd pictures. More detiled informtion is vilble on

2 2010 Smple Project Implementtion with Lrge Bnk The implementtion for lrge Kuwit-bsed bnk focused on the low-level infrstructure relted helth first nd then progressed up to ctul system trnsction helth. This finl stck is illustrted in the Digrm to the right. Appliction Infrstructure Helth : This type of monitoring is focused on bsic low level infrstructure monitoring covering Windows operting system nd relted technologies. In ddition, customized helth monitoring is configured for Microsoft MSMQ, IIS, ASP.Net, IBM MQ Series nd Biztlk. Appliction Infrstructure Performnce : K A S H E F TRADITONAL TOOLS Chnnel Trnsction (CRM Inquiry, WOL Login,...) Appliction Component (NAS, ECIF, IHUB, HIS,...) Appliction Infrstructure (OS, IIS, SQL, BTS, ) Physicl Infrstructure (Servers, Networking, Storge) Specilized Tools (Foglight, SCOM, ) While helth monitoring is focused on sttic vilbility, performnce trcks other dynmic trends such s throughput nd ltency. This gives n indiction of the overll utiliztion nd performnce trends from n infrstructure perspective. Smples of Indictors re CPU utiliztion, Web ppliction throughputs nd most ctive ppliction ltencies. Kshef hs the bility to filter the informtion for relevnt services only in order not to overwhelm the monitoring support stff with informtion. Appliction Component Helth With the prevlence of SOA bsed rchitecture, every business trnsction requires the collbortion of lrge number of front-end, middle-end nd bckend Web services to succeed. Ensuring the vilbility of every node in this pth is criticl for ensuring continuous business opertions. As such, individul component checks re defined to monitor every criticl end point. Specilly formulted HTTP nd SOAP inquiry-only helth check clls re mde to the services to ensure this. Multi-Loction Chnnel Trnsctions Helth & Performnce The most dvnced form of monitoring is through the execution of ctul chnnel level business trnsctions (synthetic trnsctions). This is provides the best mesure of generl ppliction vilbility nd performnce from n enduser perspective. Kshef hs the bility, using specilized scripts, to login to web pplictions nd perform ctul trnsctions in exctly the sme mtter s rel user. It is proposed tht inquiry only type trnsctions be implemented for the min chnnels. In ddition, the gents performing the trnsctions cn be deployed on multiple loctions throughout the compny s network. For externl pplictions such s online bnking, monitoring lso tkes plce from remote sites. Such setup cn trck ppliction behvior under non-idel network ltencies. Historicl Dt Archiving nd Anlysis Historicl dt cn be used for long term trend nlysis nd historicl incident investigtion. Kshef currently does not hve cpbility for rchiving informtion. As such, it is recommended tht selected Kshef downstrem mesures be published for consumption by other tools such s Microsoft SCOM.

3 June 2010 Smple Screens OPERATOR DASHBOARDS TEMPLATE DESIGNER

4 Smple Deployment Architecture Distributed nd Sclble Deployment Model Implementtions cn leverge single server or combintion of serves to hndle lrge dtcenters. In the exmple rchitecture below, combintion of server performnce dt collection servers, nlysis servers nd distributed probes re used. Servers cn be physicl or virtul. HIS Server COM+ DMZ Collection Server Distribution Server 2 Anlysis Servers Non-DMZ Collection Server Rs Slimy Ry 2 Ry 1 HO 1 Brnch X DSL PC North Americn Questions? Plese contct us through info@wextwise.com for dditionl informtion. A free community version of Kshef is vilble on the web site (

5 WEXTWISE Beirut Lebnon F E info@wextwise.com

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