Starting to get STOP Right (Behaviour Based Safety One Drilling Contractor s Journey...)

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1 Starting to get STOP Right (Behaviour Based Safety One Drilling Contractor s Journey...) John M. Karish Ensco plc IADC Drilling HSE Asia Pacific Conference & Exhibition March 2011 Marina Bay Sands, Singapore 1

2 Overview Brief History Feedback Data Collection and Results 3

3 Behavioural Based Safety (BBS) History Ensco adopted the DuPont STOP program in 1998 Document all intervention conversations and audits using STOP Cards Performance was measured (and rewarded) on the basis of numbers and quotas Benefits: Easy to monitor participation and performance (tangible output, STOP cards in hand) 3

Performance was measured (and rewarded) on the basis of numbers and quotas

4 BBS History (cont.) We ended up with STOP card quotas producing a high number of cards but they: Did not ensure that crucial intervention conversations were being held Much time spent with Rig Managers and OIMs discussing cards from dubious sources solving problems that may not have existed Interventions and safety discussions (which are at the core of the STOP system) were pushed to the fringes of information flow being generated by the system 5

intervention conversations were being held Much time spent with Rig Managers and OIMs discussing cards from

5 BBS History (cont.) Corporate SHE Audit Team first raised issue of inconsistency in In 2007 Ensco commissioned DuPont to assess the effectiveness of the STOP system Concluded that the initial benefits were outweighed by the flaws of the system as currently implemented: They told us we had modified the program to the point it was no longer STOP (not unusual in their experience ) They recommended moving onto the latest version of STOP For Supervision (SFS) 5

were outweighed by the flaws of the system as currently implemented: They told us we had modified the program to the

6 Behavior, not conditions 6

7 BBS History (cont.) In December 2008 Ensco Executive management made the commitment to continue with STOP for Supervision as our Behavioral Modification Safety Program. Decision to follow the program exactly as DuPont recommends Focus on fostering one on one conversations about work in progress (no cards written on these) Instead of STOP Audits, we now conduct formal STOP Safety Observations, which are documented using an Observation Checklist 7

8 BBS History (cont.) Two Toolpushers on each rig received special training to facilitate the implementation on their rigs. Cascade process started in early 2010 for all shore based operations management and rig supervisors. All five units and the refresher module were completed by end of Trend data is being collected from the Observation Checklist using the DuPont DataPro web-based data base. 7

rigs. Cascade process started in early 2010 for all shore based operations management and rig

9 Behavior, not conditions 9

10 10 Question 13: What are you doing differently as a result of STOP TM? Increased awareness of hazards Believing that all accidents can be prevented. Trying harder to set a good example Big picture thinking Looking at more job set-ups Taking time for formal observations commitment to have a discussion. Responders behavior has changed as a result of STOP. Key examples are increase awareness of hazards, concentrating more on people than tasks, spending more time talking with people, asking more questions, and using STOP techniques. STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

Responders behavior has changed as a result of STOP.

11 11 Question 17: What changes, if any, have you seen in your employees attitudes toward safety since the SFS implementation? Out of 72 responses, no negative responses. A few no change responses Great majority are seeing changes such as: Seeing supervisors believe in the program Positivity Paying more attention to what they are doing More willingness to talk openly Development of better safety leaders Less fear. STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

More willingness to talk openly Development of better safety leaders Less fear. STOP Programs and Services Overview ed.

12 12 Question 18a: No 18 Yes 54 STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

13 13 Question 18b: If not, what is their major concern? (Do clients support the SFS process as specified by DuPont?) Mixture of responses to the level of support for SFS which DuPont recommends and ENSCO is using. Generally, the clients believe in an O/I system, but the industry standard is more quantity-driven than qualitydriven. They are not yet convinced that leading indicators will have as good an impact as quantity. ENSCO has the opportunity to lead the industry to a new level of safety performance. STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

Generally, the clients believe in an O/I system, but the industry standard is more quantity-driven than qualitydriven.

14 14 Question 19 Yes 27 No 45 Several systems are in place, mostly at rig level, to follow up on concerns expressed in formal observations. Synergi, STOP DataPro, rig action tracking base, RATD, excel, CAT list, mgmt calls/meetings were cited. No concerns were expressed about a lack of follow up. STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

No concerns were expressed about a lack of follow up. STOP Programs and Services Overview ed.

15 15 Questions 20a and 20b Yes 65; No 7 STOP Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, STOP, the STOP Logo and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.

16 Data Collection & DataPro STOP applied as DuPont recommends better results and ability to change behaviour Previous STOP cards limited data Checklists numerous observations/card (20+); observe a team of people Additional data allows better conclusions and better identification and management of issues DataPro software provides data collection and classification capabilities we did not previously have However, further from rig, less meaningful the data 16

data allows better conclusions and better identification and management of issues DataPro software provides data

17 STOP Observation Checklist 17

18 Data Analysis - Pareto Chart

19 Safe Observations (1 month)

20 Unsafe Observations (1 month)

21 Monthly Observation Summary of safe and unsafe observations

22 TRIR Properly applying BBS has aided our cause 1,2 1,0 0,8 Total Recordable Incident Rate Ensco Industry 0,6 0,4 0,2 0, Total recordable incident rate (TRIR). Slide 22

23 Remember - it s all about the conversation 23

THE DUPONT INTEGRATED APPROACH (DnA) FOR SAFETY: A CATALYST TO ACCELERATE PERFORMANCE

THE DUPONT INTEGRATED APPROACH (DnA) FOR : A CATALYST TO ACCELERATE PERFORMANCE THE DUPONT INTEGRATED APPROACH (DnA) FOR : A CATALYST TO ACCELERATE PERFORMANCE Your organization already has safety rules,