Harbor Trucking Association Membership Meeting. July 22, 2015

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1 Harbor Trucking Association Membership Meeting July 22, 2015

2 Introductions Daniel Baca, West Coast Representative, Profit Tools Worked in transportation industry since 2004 Experienced as fleet manager, import specialist, safety manager and sales representative Lives in Los Angeles 2

2004 Experienced as fleet manager, import specialist,

3 Profit Tools Intermodal Transportation Management Solutions Help intermodal trucking companies automate their operations to increase efficiency, revenue and customer satisfaction, while reducing operating cost 3

automate their operations to increase efficiency,

4 Introductions Scott Miller, CFO, Pacifica Trucks, LLC 20 years of experience in transportation industry Broad experience from dispatch to sales and accounting MBA with concentration in Managerial Accounting Lives in Southern California 4

experience from dispatch to sales and accounting MBA with

5 Pacifica Trucks, LLC Intermodal drayage carrier for 11+ years based in Long Beach, CA Serve Southwestern U.S. with over 125 trucks and 160 drivers Clean, modern fleet of Green trucks operating out of 5 acre facility 5

S. with over 125 trucks and 160 drivers Clean, modern

6 Pacifica Trucks, LLC Dedicated to providing the best customized customer service while making safety and sustainability top priorities. Company Mission: To be the leading drayage company in the country by providing unsurpassed customer service through a deep understanding of our customers needs. 6

Company Mission: To be the leading drayage company in the country by

7 Business Challenges Managing operations manually with paper-based system Unable to track empties Excessive Per Diem charges Invoices not generated in a timely manner Inefficient and costly operations Our world was chaos (Documents in boxes and manually tracking empties/per diem) Maintaining good customer service Cash flow and profitability 7

Inefficient and costly operations Our world was chaos (Documents in boxes and

8 Why Pacifica Selected Profit Tools Best intermodal functionality and document imaging Experience with technology and trucking operations Automates entire operation Order entry, dispatch, billing, customer service Increases visibility Dispatch to driver to customer o o o o o Documents scan, store, send Automatic shipment updates Tracking empties Electronic proof of delivery Real-time confirmations Personal attention from Profit Tools staff 8

Increases visibility Dispatch to driver to customer o o o o o Documents scan, store, send Automatic shipment

9 Results from Using Profit Tools The ability to handle revenue growth from $500,000 ten years ago to $30,000,000 in During the recession Growth not possible without Profit Tools Improved efficiency by 50% while minimizing support staff (10 drivers to 1 staff) Reduced phone calls to drivers and customers by more than 50% Now just handle exceptions Reduced document scanning by over 50% Increased safety All driver information is registered in Profit Tools Enabled management to be proactive in managing business All details are handled in Profit Tools 9

staff) Reduced phone calls to drivers and customers by more than 50% Now just handle exceptions Reduced document scanning by over 50%

10 It would be impossible to increase our revenue, profitability and customer satisfaction without Profit Tools. Aris Lazo President Pacifica Trucks LLC 10

11 Intermodal Transportation Management Solutions 11

12 #1 Intermodal Trucking Software Over 300 customers across North America 20 years in the business Seasoned team with deep experience in software and trucking industry Products designed with input from leading intermodal trucking companies Technology leader: Business Intelligence, EDI, Track & Trace, Digital Signature Capture for Instant Proof of Delivery Over a dozen leading software, hardware and financial services partners 12

intermodal trucking companies Technology leader: Business Intelligence, EDI, Track & Trace, Digital

13 Select Customers Select West Coast Customers Select Midwest Customers Select East Coast Customers 13

14 Profit Tools Transportation Management Suite Core Operations Management Platform Order Entry, Shipment Summary, Contact Management, plus more Fleet & Dispatch Management Business Management Customer Service Dispatch Mobile Communication Brokerage Track & Trace TM PC*Miler Streets Interface Business Intelligence Billing Document Imaging Invoice Transfer Settlements Chassis Audit Auto Rating Fuel Card Interface Customer Service Document Transfer EDI Direct TM Auto Notification DiSC Mobile DPS Mobile active T.R.A.C. Profit Tools Add-on Modules Third Party Software 14

Interface Business Intelligence Billing Document Imaging Invoice Transfer Settlements Chassis Audit Auto Rating Fuel Card Interface Customer

15 Improves Your Operation & Bottom Line Operate more efficiently Lower costs Increase revenue & profit Improve staff productivity Create competitive advantage Control with ease Improve customer service Avoid costly compliance errors Grow business without increasing staff - Costs - Revenue - Profit - Productivity - Customer Satisfaction 15

with ease Improve customer service Avoid costly compliance errors Grow business

16 Delivering Real Business Value More than doubled revenue & profit since installing Profit Tools Saves hours per week with Profit Tools - Saves 5-10 hours per week making/receiving customers calls for updates on shipment status with active T.R.A.C. - Saves 10 hours per week with Profit Tools Invoice Transfer Increased revenue by 40%, lowered costs & improved operating efficiencies with Profit Tools Reduced inbound calls from drivers by 80% per day using Profit Tools Mobile Communications Saves at least one hour of staff time per day or $5,200 annually with Profit Tools Invoice Transfer Grew business nearly 100% in 17 months since installing Profit Tools 16

- Saves 10 hours per week with Profit Tools Invoice Transfer Increased revenue by 40%, lowered costs & improved operating efficiencies with Profit Tools Reduced

17 Customer Testimonials Profit Tools delivers everything we need to manage and grow our intermodal trucking business. You can t make a better choice. Michael Dougan CFO Dependable Highway Express Installing Profit Tools to help run our intermodal trucking business is one of best decisions we ve made. Our revenue and profit have steadily increased. Merritt Harrison General Manager Maritime Delivery Service Profit Tools helps us maintain our leadership position in a very competitive intermodal trucking market. Quinn Wu Vice President Coast Bridge Logistics 17

Michael Dougan CFO Dependable Highway Express Installing Profit Tools to help run our intermodal trucking business is one of best decisions

18 Special Offer for HTA Members Only Sign up for a Profit Tools demo today Get first 3 months Profit Tools online subscription service and hosting fees for free. See Daniel Baca for details 18

19 Questions? 19

20 Thank You! 20

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