Our Driving Force. is People

Transcription

1 Our Driving Force is People

2 Win-Win Relationships Being situated in Atlantic Canada has its advantages. The strong sense of community we ve grown up with is fully integrated into our company s culture. What does that mean to our customers? It translates into relationships built on trust and mutual respect. Accessibility. Responsibility. Flexibility.And delivering on the promises the over 1600 members of our team commit to every day. With a network of 23 terminals, we are well positioned to act on behalf of our customers and partner carriers serving our region. These combined relationships give us added volume, creating higher efficiencies and service levels for our company. It extends our reach throughout North America and everyone benefits as a result. Our customers, fellow carriers and employees realize the rewards of our philosophy to find win-win opportunities in everything we do. Award Winning Performance We are very proud of the national and regional recognition we have received from the industry and community alike.a partial list follows: National Multiple winner of Canada's 50 Best Managed Companies Award Selected as one of ten companies to be showcased in Building the Best: Lessons from Inside Canada s Best Managed Companies Multiple winner of the Shipper's Choice Award Today's Trucking consistently places Armour in the Top 12 Carriers in Canada Regional Atlantic Progress Magazine names Armour as one of ten "Best Companies to Work For" in Atlantic Canada, consistently ranks Armour in the Top 20 Companies in Atlantic Canada, and names Wesley Armour one of Atlantic Canada's Top 50 CEOs Enbridge Gas New Brunswick's Green Award for Cleaner Air - Innovation Award Award of Excellence - presented by the Transportation Club of Moncton Greater Moncton Chamber of Commerce "Excellence in Business Award" Trailmobile Award - presented by the Atlantic Provinces Trucking Association for outstanding contribution to the Atlantic Canada trucking industry Carrier of the year awards from a number of customers, including Goodyear Canada Inc., Colgate-Palmolive Canada, and Livingston International

3 Technology that Delivers Our company is focused on providing our customers with a comprehensive program of transportation and logistics services. A continued investment in technology plays a key role in that objective. It is a phenomenal management tool and allows us to communicate with our customers at a higher level, in real time and on a 24/7 basis. It helps measure productivity and pinpoints areas that can be improved for our company and our customers. Some of the key benefits include: Document imaging for online archiving of proof of delivery and bill of lading documents Blackberry equipped driver force for real time shipment updates Web based track, trace and reporting capabilities Satellite and GPS technologies indicating exactly where our vehicles are at all times Yard management enhancements with RFID tags installed on all our trailers Shipping systems allowing customers to automate the entry process, displaying complete costing information for every shipment State of the art warehouse management and inventory control at all logistics facilities with RFID and barcoding support Armour has Embarked on Many Technological Firsts in the Canadian Transportation Industry: First company in Canada to acquire an electronic engine to power our tractors First to acquire LTL400 transportation software First to adopt optical imaging of documents First to have satellite tracking (GPS) installed in our LTL fleet First to use RFID tags for yard management

4 We Call Atlantic Canada Home Our core service is connecting Atlantic Canada with key trading partners in Ontario, Quebec, Western Canada, the United States and Mexico. We offer both LTL and truckload service. We take pride in our work and accomplishments. By focusing on our region, we have developed the most extensive infrastructure of any carrier in Atlantic Canada. At Armour, we let our managers manage and ensure they are listening, learning and communicating effectively with our customers and employees, throughout Atlantic Canada and our 23 terminal network. Everything we do is centered around our customer and the business of moving freight. As we add to our services, we make sure everything ties together and provides our clients with a complete and fully integrated transportation and logistics package. We re always flexible, and willing to change. Innovation has gone far beyond trucks and warehousing. Our people are innovative and continue to be the driving force of our organization.

5 Armour s IT infrastructure is so good that customers found it made more sense to sign on as a client rather than go to the expense and bother of upgrading themselves. We are Proud to Participate in the Following Border Security Programs: Partners in Protection (PIP) Canada Border Service Agency Customs Self Assessment (CSA) Canada Border Service Agency Customs-Trade Partners Against Terrorism (C-TPAT) US Customs and Border Protection Free and Secure Trade (FAST) Canada Border Service and US Customs Border Protection

6 Longhaul Strategies Throughout North America Our Polestar Longhaul division complements the regional strengths of Armour by adding years of experience in serving customers truckload requirements. We provide both over-the-road and intermodal services to points throughout Canada, the USA and Mexico. The best of both worlds for our customers, Polestar uses a combination of a modern highway fleet and long established partnerships to offer comprehensive and seamless transportation solutions. Benefits to customers are extensive and include: Compliance with all border security measures State of the art technology for full online visibility Flexible and integrated solutions with all Armour services The resources and capacity of one of Canada s Best 50 Managed Companies and top 12 for hire Canadian carriers Committed to service, we pick up at your door and deliver your shipment to anywhere in North America

7 Warehousing and Distribution Professionals Armour Logistics Services (ALS) offers cost-effective solutions to customers throughout Atlantic Canada. Strategically positioned in Moncton, NB our food grade distribution hub boasts over 400,000 sq. ft. and has ample cross dock and rail-side capabilities to meet any need. Additional company operated facilities in Halifax, NS and partnership arrangements in St. John's, NL add another 135,000 sq. ft. of food grade warehousing and distribution capabilities. Whatever your warehousing and distribution needs, Armour Logistics Services has the people, processes and technology to provide comprehensive solutions designed to meet your exact requirements, including: State of the art warehousing software Warehousing and storage facilities Order desk services Processing and shipping orders Computerized inventory tracking Accounts receivable support Fully integrated transportation and distribution services When Timing is Critical Part of the Armour transportation family since 2001, Armour Courier Services (ACS) offers both same day and overnight options for your letters, envelopes, packages and skids. Through our extensive terminal network, we provide dependable courier services throughout Atlantic Canada. Benefits include: Experienced staff to manage your complete courier requirements Full technological support including web-based track and trace features Shipping systems to better manage your transportation dollar Seamless access to Armour s integrated array of transportation and logistics services throughout Canada, the USA and Mexico

8 Specialized Services The Right Equipment for the Job Over the years, we have listened to our customers and wherever possible, have offered solutions for their varied transportation requirements. At Armour we have created an environment where customer needs come first. Through a combination of company resources, acquisitions and partnerships, we have greatly expanded our service offerings to a growing family of clients. During this growth, we have kept the same commitment to quality service that has maintained our standing as one of Canada s Best 50 Managed Companies. Our extensive service portfolio includes: Temperature controlled LTL and Truckload (heated and refrigerated) Flatbed Stainless tankers Intermodal Operating a comprehensive fleet of insulated/heated containers (in conjunction with CN) Logistics Freight brokerage Courier Warehousing Long and short term storage Cross-docking (rail to truck, truck to rail) Dedicated customer delivery service If you re going to be a provider of transportation services and have growth and opportunities, you have to be flexible. If you re not flexible, you re limited in your business opportunities. Wesley Armour

9 Port to Door Services With a dedicated fleet of safe, modern equipment and experienced driving professionals behind the wheel, we deliver your shipment to your customers safely and efficiently. Our full range of port related services include: Daily container services including container stuffing, de-stuffing and preparation services Deconsolidation of containerized shipments Extensive fleet of company owned container chassis Bonded sufferance warehouse Fully bonded and insured Trans-shipping ocean containers Armour is a total supplier of transportation, warehousing and logistics services. We have skilled and trained staff. Our employee turnover is significantly lower than the industry average. Our low driver turnover is almost unheard of.

10 Terminal Network Armour Transportation Systems LTL Business Partnerships Worldwide Connections

11 Our Driving Force is People Collectively, our drivers have traveled over 400 million accident free miles! To date, Armour has issued over 300 drivers with one million mile awards, over 60 drivers have received their 2 million mile award, and several drivers have driven over 3 million miles, accident free! Their years of experience and skill allow us to serve our customers better.

12 Our mission is to work together to provide our customers with the highest quality transportation and logistics services in the most efficient manner. armour.ca