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1 ISBN SEND AND RETRIEVE INFORMATION USING WEB BROWSERS AND ; LOCATE AND USE RELEVANT ON LINE INFORMATION ICAU1133B & ICAU1204B - Internet Explorer 8.0 and Microsoft Outlook 2007 Supporting Certificate I in Information Technology National IT Training Package ICA05 & Certificate II in Information Technology National IT Training Package ICA05 By The Software Publications Writing Team

2 Send and retrieve information using web browsers and ; Locate and use relevant on line information ICAU1133B & ICAU1204B Internet Explorer 8.0 and Microsoft Outlook 2007 Supporting Certificate I in Information Technology National IT Training Package ICA05 and Certificate II in Information Technology National IT Training Package ICA05 Copyright Millbank Investments NZ Ltd, October 2010 The Software Publications Writing Team ISBN Disclaimer All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, or any information storage and retrieval system, without permission in writing from Millbank Investments Ltd, NZ or Software Publications Pty Ltd. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Software Publications Pty Ltd (ABN ) Head Office - Sydney Unit Gibbes Street Chatswood NSW 2067 Phone: (02) Fax: (02) Australia Toll Free Numbers: Phone: Fax: Web address: Published and printed in Australia

3 Viewing a Website Hyperlinks A hyperlink can appear in the form of underlined hypertext or as a picture/object/graphic. When you move your mouse pointer to the hyperlink it will change to a hand. Hyperlinks Mouse Pointer By clicking once on a hyperlink you can move to the relevant web page or website. Exercise 12 1 In the current tab, type softpub.co.cc into the Address box and press Enter. (Note there is no 2 Position your mouse pointer over the button as shown above. Your mouse pointer will change to a hand. 3 Click with the left mouse button. Internet Explorer will now move to the hyperlink chosen. The hyperlink you clicked on takes you to a page on products sold by Software Publications. Notice that the URL in the Address box has changed. 4 Press Ctrl End to move to the end of the page (or drag the scroll box to the bottom of the scroll bar). 5 Press Ctrl Home or scroll up to the top of the page. ICAU1133B_1204B SECTION 2 31

4 6 Click on the button to display the Feedback page. Blocked Content When you access some web pages, you may find that some or all of the content of the site is blocked. Internet Explorer does this to protect your computer if it detects anything in the site that has the potential to harm your computer. If the page contains blocked content you will see a yellow bar at the top of the page (under the tabs). Right clicking on this bar provides options for how to deal with the blocked content. 7 A yellow bar may display at the top of the screen above the Feedback page. content that pops-up in a separate window. 8 Right click on the yellow bar. A list of options will be displayed. This shows that the page contains 9 Select Temporarily Allow Pop-ups. This means the pop-up material will be unblocked one time only. 10 A pop-up message will display. Click on the Close button to close the pop-up window. Important Note: Sometimes the yellow pop-up box warns that the website wants you to install an ActiveX control. ActiveX controls can pose a threat to your computer so it is important that you only accept them from trusted sites (e.g. Microsoft). 11 Click on the button to display the links page. 12 Click on the text hyperlink. This is an external hyperlink that moves you to a completely different website. 13 Click on the Back button to return to the Links page. 14 Scroll down to the bottom of the page and click on. This will open a blank message addressed to the appropriate recipient. You could use this to send an enquiry to the company. 32 SECTION 2 ICAU1133B_1204B

5 15 Click on the Close button at the top right corner of the message to close the (click on No if asked to save changes) and return to the web page. 16 Click on to display the Products page again. Print Preview Exercise 13 1 Click on the of the Print button on the Command Bar. Select Print Preview. The web page will be displayed in print preview and the Preview toolbar will be displayed. Landscape Turn headers and footers on or off View Full Page Change Print Size Print Document Portrait Page Setup View Full Width Show multiple pages Navigation buttons at the bottom of the screen allow you to move through multiple pages. 2 Click on to view the second page and click on to move back to the first page. 3 Click on the of and select and select 2 Page View. 4 Click on the Close button to close Print Preview and return to the web page. Page Setup Options Sometimes when you print a web page you may find that the margins or the paper size for the web page are incorrect. From the Page Setup dialog box you can change any of the page setting (margins, page orientation, headers and footers, etc.). Exercise 14 1 Click on the of the Print button on the Command Bar and select Page Setup. 2 Ensure the Size box reads A4 210x297mm. 3 Ensure Portrait is selected from the Orientation section. 4 Click on OK. ICAU1133B_1204B SECTION 2 33

6 Printing a Web Page Exercise 15 1 Choose [File] Print. 2 Ensure All is selected from the Page Range section. 3 Click on. Alternatively, click on the Print button with default settings. on the Command Bar to print the current web page Web Browsing Exercise 16 In this exercise you will look at the Barnes and Noble bookstore, add a book to the shopping cart and then clear the shopping cart. Note that the format of this website may change slightly; instructions will have to be varied accordingly. 1 Type the following address into the Address box and press Enter: barnesandnobel.com 2 There should be a search bar on the first page of the website. Enter your favourite author s name into the search bar and press Enter OR click on the Go button. 3 A list of books will be displayed. Scroll through the list to view them. Note Currency is US Dollars. 4 Locate a book you would like to buy. Click on at the right of the book description. 5 Your shopping cart will display at the right of the screen as shown on the next page. 34 SECTION 2 ICAU1133B_1204B

7 Click on This page is displayed as a form. You will see many different types of forms when looking at websites that are used for different purposes. Some forms are used for ordering products; others are used for questionnaires, searches, and feedback forms. The Shopping Cart form allows you to change the quantity of books ordered. 6 Double click in the Quantity box on the form and type: 2 7 Click on to recalculate your total. Forms usually contain text boxes, drop down list boxes Some of these are displayed in this form., option buttons and check boxes. ICAU1133B_1204B SECTION 2 35

8 Once your book order is displayed in the Shopping Cart you can keep shopping by entering another book into the Search box at the top of the page or you can click on the payment. button to complete your order and organise delivery and 8 To cancel your order click on the link under the Quantity box. 9 The Shopping Cart will now be empty. You can enter a new title into the Search Getting Help Exercise 17 1 Click on the hyperlink at the top right of the page. 2 Scroll down the page and in the section, click on. (This page will tell you about the company.) 3 Click on the hyperlink from the menu at the left. 4 This form allows you to request help via which will be sent to them when you click on. 36 SECTION 2 ICAU1133B_1204B

9 5 Click on the Back button. This will move you back to the web page you were just viewing, i.e. About Barnes & Noble. You can click on the beside the Forward button and select from a range of web pages you have visited. 6 Click on the Forward button to move forward to the Customer Services Form page you viewed previously. 7 Return to the Barnes and Noble home page by clicking on the logo at the top left of the page. Adding a Website as a Favourite A favourite is a website that you wish to view regularly, or would like to mark so you can return to it later. Exercise 18 1 Choose [Favorites] Add to Favorites OR click on the Add to Favorites button and select Add to Favorites. 2 With the current name selected, type Barnes & Noble into the Name box. 3 Click on Add. ICAU1133B_1204B SECTION 2 37

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