Introducing a better way to manage your accommodation

Transcription

1 Introducing a better way to manage your accommodation

2 The way to go... for business travellers accounts departments and your bottom line Travel and accommodation are major expense items for most organisations. The hidden costs though are what really drag a business down. The hours staff spend doing expenses, accounts reconciliation and data entry; missed GST cycles due to late expense submissions; and the lack of financial oversight on how to reduce your accommodation spend. The Hotel Network is an established provider of customised accommodation management services that deliver substantial cost-savings to organisations whose workforces travel Australia-wide.

3 The way for organisations to save money Hidden costs uncovered and slashed Outsourcing the whole process of booking, altering and paying for accommodation, and bill reconciliation, can save an organisation between 8 to 16 minutes per single booking which equates to $4 to $16. (Based on client experiences and market research over 9 years.) That s just the start of it. Expenses reduced. Productivity improved Over the last 10 years, The Hotel Network has saved its top 5 clients over $700,000 annually in hotel bookings alone and a further $400,000 in saved productivity through reduced paperwork, provision of electronic data and improved back office reconciliation efficiencies and GST claims. That s an annual saving of over $1 million. The way to look after business travellers Staff booking their accommodation through The Hotel Network can be assured of a quality hotel experience for the specified location and budget. Unlike many other accommodation booking services, we actively obtain regular feedback from business travellers as to the standard of their hotel accommodation experience. We understand what business travellers want, how this impacts employee engagement and we work hard to provide: ease of booking changes without incurring charges the ability to stay at a full hotel with our Squeeze Me In service delivering an 85% success rate special accommodation requests to meet requirements outside the norm emergency assistance 24/7 with instant access to traveller location, history and profile information a suitable room in a new / remote location we only book accommodation that is known to us and will be suitable for your travellers accommodation suited to business travellers rather than leisure travellers

4 At The Hotel Network we don t buy hotel rooms at a discount and pass them onto you. What we do is way better. We: negotiate on your behalf the best possible 12 month rate based on your volume of business offer quality rooms across Australia that meet the needs of business travellers 6000 hotels including rural and remote locations based on 9 years of bookings and feedback from thousands of business travellers provide your own organisation s customised online booking tool for hotel bookings, with parameters for travel policy adherence, profile management, discounted group bookings are available, in Australia, 24 x 7, for changes and timely cancellations at no cost. With one in three travel bookings on average being changed or amended, this amounts to significant savings if you had to pay for each change. Ask yourself, how often do you change or cancel a booking and what does it cost you? understand Duty of Care responsibilities and are experienced in massive emergency accommodation assignments bypass prepay accommodation requirements. As we partner with centralised billing payment providers such as AMEX BTA and AirPlus we can directly provide one monthly invoice for all your accommodation spend. Accommodation and incidentals can be charged back to your central billing option as well integrate with Online Booking Tool (OBT) suppliers such as Serko and Expense Management Systems such as Concur providing a complete end-to-end solution provide electronic data that can be automatically uploaded into your own financial systems to aid in forecasting, reporting and reconciliation, as well as a review service of forecasted financial cost savings and benefits Given the established relationships, high room night production, and professional manner in which The Hotel Network contract each year, they have amongst the best room availability and rates in the market. Daniel Lucas Csortan, Area Director of Sales & Marketing SA/VIC/NSW/WA, Oaks Hotels and Resorts

5 Key Partnerships The Hotel Network works with AMEX BTA, AirPlus, Serko, Concur and other systems allowing you to streamline the travel approval, bookings and reconciliation process. We provide Australia-wide accommodation-centric enhanced data that is an essential part in our partners end-to-end service to you. The way you gain from our service and expertise: major cost savings in preferred hotel arrangements and travel procurement compliance travellers adhere to set budgets and policies custodianship ability to support your staff in times of emergency or travel disruption timely and detailed expense and GST claims satisfied staff able to be productive whilst travelling for work and on return to the office (free to focus on their real jobs not expense claims)* transparent and efficient reconciliation of enhanced data uploadable data and reports to help with financial management, oversight and planning including actual versus forecast figures all the compliance and control you ve been wanting We can complement your travel agency or travel management company (TMC) arrangements by delivering an improved accommodation booking, reconciliation and reporting service as part of a complete Travel & Accommodation service. We add value due to our extensive network of tried and tested metropolitan and regional accommodation providers, which far exceeds the standard networks accessed by TMCs. * Global Business Travel Association Foundation 2012 study finds corporate travel managers waste over 400,000 hours reconciling travel data The Hotel Network has provided exceptional service and support to the Department over the past five years of their contract. They adapted their website and invoicing to cater to the system needs of the Department and provided a trustworthy and accurate reporting system that has been regularly utilised by my team to report on accommodation trends and spends. Hannah Bovill, Contract Manager, Department of Human Services

6 Priority Assistance in times of crisis or special needs Floods, cyclones, fires, ash clouds, strikes and major events can have a significant impact on mobile workforces and accommodation requirements, and the duty of care obligations of employers. No matter the crisis we can handle it. Some of our previous projects include: In 2011 The Hotel Network found 14,267 room nights for Centrelink in response to the Queensland flood relief In February 2011 The Hotel Network confirmed in excess of 4,500 room nights in Cairns and Townsville for emergency response workers assisting the Queensland cyclone disaster In mid 2011 working around the clock The Hotel Network managed to secure accommodation for all travellers stranded due to the ash cloud disaster Each quarter The Hotel Network manages the accommodation for a client s testing cycle. This involves managing room blocks of 50 rooms in Adelaide and 30 rooms in Brisbane For the 2012/13 financial year The Hotel Network is managing a rolling room block of over 100 rooms in Darwin for a client s relocation project When it s crunch time you need a provider you can depend on. The Hotel Network is the way to go.

7 With minimum fuss and with maximum professionalism, your organisation and people moved us from a highly bureaucratic and paper based system to an efficient on line system over a period of two weeks. We expect that the practical way of providing our travelling staff with appropriate accommodation and providing the opportunity for our agency to make significant savings on our accommodation spend, will continue. John Sheather, Manager Employment Relations, NSW Department of Finance and Administration The Hotel Network Australian owned Since 2003, The Hotel Network, an Australian company, has been a pioneer of accommodation management services for government departments and corporate organisations. The company s founders are professionals experienced in corporate travel, hospitality and service, and world-class software solutions designed to improve business processes, reduce costs and increase productivity. Clients value the totality of our accommodation management solution and are pleased to have found a better way to manage this core operational function. The Hotel Network adeptly combines technological advances, personalised service, and an extensive network of hotels and partnerships to deliver the most costeffective accommodation booking and reconciliation solution available in Australia. Event specialists In addition, the organisation has a successful Conference and Event Management division that has served a range of corporate, government and association clients for close to 20 years. The division excels at registration, venue and accommodation management, and creative execution for small or large events attended by several thousand people.

8 Suite 1, Level 4, 1 5 Railway St, Chatswood NSW 2067 PO Box 5580, West Chatswood NSW 1515 t: f: w: hotelnetwork.com.au e: info@hotelnetwork.com.au ACN