Quality Management System
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1 M ass Flow Technology,, Inc.. Quality Management System QS 100 Mass Flow Technology, Inc. Mass Flow Technology, Inc North Main Bldg-C3 416 Post Oak Blvd Baytown, Texas Sulphur, Louisana 0000 Tel: Tel: Fax: Fax: Website: CONTROLLED Doccument Page 1 of 9
2 Table of Contents Section Point Title Page I II General Normative References Terms and Defintions 4 Management Requirements 4.1 Organization 4.2 Management System 4.3 Document Control 4.4 Review of Request Tenders&contracts 4.5 Subcontracting of Test & Calibration 4.6 Purchasing Services&Supplies 4.7 Service to the Customer 4.8 Complaints 4.9 Control of Nonconforming testing And/or calibration work 4.10 Improvement 4.11 Corrective Action Page 2 of 9
3 Quality Management System Section I Scope: Gravimetric Calibration Flow Laboratory Service & Sales of Process Control Instrumentation Calibration Mass/Volumetric Medium H2O Range Measurement Capability Expressed Uncertainty (+/-) Mass Vortex Magnetic Turbine H20 From O-200 ¼ -½ KCC Flow PressureTemp Rotameters Paddle Wheels 1/10"-¼ PB ½ -8" KE Mass Volumetric Laboratory H ½ -3" NFE Nonstandard Calibration M63 G-XK PSI TEMP I H20 Page 3 of 9
4 Section II Normative References: ISO/IEC 17025: Second Edition International Standard See ISO/IEC Second Edition Section 2&3 page 2 Terms and Definitions: ISO/IEC and VIM apply Certification & Laboratory Accreidation IS General Definitions related to Quality Page 4 of 9
5 4 Management Requirements 4.1 Mass Flow Technology, Inc. () has established, implemented and maintains a documented Quality Management System (QS100) which ensures laboratory competence, compliance with ISO/IEC 17025:2005(E) International Standard, customer satisfaction and regulatory authorities or organization recognition QS100 Organization: See: Job Descriptions&P200 Mass Flow Technology, Inc. () Legal Entity Baytown (Location) Sulphur (Location) Jr. President Resource Manager Resourc Manger Quality Manger Executive Management & Quality Team Lawyer(s) Attorney Ron Harris Engineer(s) Name Laboratory Managers Claude Nowlin Manuel Martinez Page 5 of 9
6 Mass Flow Technology, Inc. () Note: Calibration Activites Management System Shall have See: Meets the requiremets of the ISO/ IEC standard Covers A.P200 B. Emp Hanbook C. P200 D. P200 Satisfied needs of the Customer Work carried out In Laboratory s Permanent facility is not part of an organization performing Activities other than testing E. Chart 1.1 F G H Individuals May have more than one function and it may be. Regulatory Authorties Sites away form the facility J K Organizations Providing recognition Temporary and/ or Mobil facilities Page 6 of 9
7 4.2 Management System QS100: Components Quality Policy Statement Quality Objectives Double-click to type notes. Subselect "Title" to edit the title. Quality Manual QS 100 Documented Procedures P200 OWI 300 Flow Charts/Graphs Internal Documents See: Master Forms List Quality Records Customer Calibration Documets Lab/Service Reports Master List Page 7 of 9
8 4.2.2 QS100 Quality Policy Statement: Mft Management Meetings Internal Audits I Quality Statement Office Meetings # Customer Feedback See: Flow Charts QS 100 P200 WI300 OWI Page 8 of 9
9 Quality Management Process Exceutive Management ensures appropriate resources are provided to allow proper fuction of QMS system Point of Contact Management Review initiated changes are implemented Management Reviews ensures customer feedback is analyzed and discussed. In addition to periodic reviews and process maintenance Receiving Contract Review Corrective/ Preventive Actions Internal Auditing External Auditing Customer Feedback is mointored Internal Drivers Page 9 of 9
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