Quality Management System ( QMS ) Kinyun Australia Pty Ltd
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1 Quality Management System ( QMS ) Kinyun Australia Pty Ltd
2 Section One: General Info
3 1. Standards ISO9001 & ISO/IEC ISO/IEC = ISO Ex requirements
4 2. Purpose -- Management -- Manufacturer of Ex products -- Made in Australia for most products -- Ex workshop
5 Manufacturer Kinyun Australia vs Made in Australia
6 3. Management Top Management Board of Directors General Manager Hanson Chen Quality Manager Henry Gong
7 4. Company Process Quality Management System Leadership Continual Improvement Resource Management Market & Regulatory Study Design & Planning Purchasing & Outsourcing Production & Service Measurement & Analysis Customer
8 5. What does QMS mean for you? QMS requirements are completely integrated in your daily work practices and your job training will automatically include ISO Daily work -- Internal audit -- Formal audit - interview
9 Section Two: Document Overview
10 Level 1 1. Document Structure Quality Quality Quality Manual Policy Objective Level 2 Procedures (7) Level 3 Documents Records - Work instructions - Flowcharts - Forms
11 严 提 金 格 运 供 过 优 Example: 程 质 控 产 品 满 足 顾 客 需 求 2. 制, Quality 实 现 持 续 Policy 改 进 Top-level policy directive regarding quality and customer satisfaction.
12 2. Quality Policy Kinyun Australia is committed to providing Ex products certified in IECEx and ANZEx and industrial products that are safe, reliable and robust in the first level performance. We strive to achieve this by: -- Promoting an understanding of our customers needs and expectations, and exceeding customer expectations. -- Developing, certifying and supplying fully IECEx and ANZEx compliant products for mining and petrochemical industries. -- Monitoring our performance through performance metrics in order to continually improve our processes and products. -- Utilizing our ISO 9001 and ISO/IEC quality management system for all company processes everywhere, every time, without exception.
13 3. Quality Objectives Designed to support the Quality Policy They are specific and measurable goals. As the goals are met, new goals are set.
14 3. Quality Objectives -- Differentiation and Competitive Advantage: Introduce at least 1 new product and upgrade key product model every 1~2 years. -- Qualified Rate of Products: 97% in the first year and +1% increase in the next two years. -- Customer Satisfaction: Average customer satisfaction level of 85% in our customer surveys. -- Productivity Growth: Continual productivity growth of 10% per year.
15 4. Quality Manual Overall quality management system -- Overview -- Management responsibility -- Resource management -- Product realisation -- Measurements, Analysis and Improvement
16 5. Procedures Overall process flow, its interaction with related processes, as well as the distribution of authorities and responsibilities
17 5. Procedures 1. Control of Documents 2. Control of Engineering Drawings 3. Control of Records 4. Internal Audit 5. Control of Nonconforming Product 6. Corrective Action 7. Preventive Action
18 6. Documents -- Work instructions -- Process flowcharts -- Forms -- Others
19 6. Records Providing evidence that the company meets the requirements stated in the Quality Manual, Quality Procedures, Quality Policy, Quality Objectives and Work Instructions.
20 6. Generation Templates Scratch Forms Checklists Scratch (Common) Documents (Rare) (Common) Records (Rare) External
21 7. Relation to you - Scope Policy Objective Manual Procedures (7) Documents Records Paramount scope Everybody Wide scope Some Narrow scope Specific
22 7. Relation to you Job relation Job function -- Administration -- Sales -- Production -- R&D Job Functions To QMS Documents
23 7. Relation to you Training Plan -- Seminars ( 5? ) -- Reading (Relation Table) > Long term (Black tick) > Immediate (Red tick) -- Internal audit (Next month?)
24 Next Seminar: -- Questions for everybody -- Procedures
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