Finding A Better Way. Our Commitment to You

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1 ANEXCHANGE FALL 2o12 A Better Way To Finance What you Need 2-3 To Save Time 4-5 To Serve Our Members 6 Finding A Better Way Our Commitment to You At Educational Systems FCU, we come to work each day striving for a better way that is grounded in our core values of integrity, competence, commitment and respect. Thanks to those core values and our unwavering enthusiasm, we ve proudly served the education community for over 60 years ever since one of our first members needed an auto loan. As you might guess, that person was a dedicated teacher who has now become part of our celebrated history. We Understand the Education Community Our history speaks volumes about our membership and their unique financial needs. As educators, support staff, parents and students, every member is different, yet all share a common bond education. Proud to Serve You Our core purpose is to serve you and the entire education community. As we grow by helping members achieve their financial goals and dreams, we are able to help more members by offering financial products and services that save time and money, as well as branch and ATM locations that are easy to find and even easier to utilize like our In-School Branches. With You Wherever You Go We re here to make it easier for you to get your banking done on your way to school, home or after school activities. Learn more about our In-School Branches, convenience services as well as the surcharge-free ATM network in the pages of this AnExchange newsletter or online at esfcu.org. If you have a question or need some quick help with your finances, please call (toll free ). To Receive Important Updates 7 To Celebrate our Summer Interns 8 EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG

2 PMS540/Pantone Process Blue PMS124/PMS540 A Better Way to Drive Thanks to a partnership with Nationwide Insurance, you have access to group rates on auto and homeowner policies. Start saving money today and call our Nationwide representative at A BETTER WAY TO FINANCE WHAT YOU NEED 1.49 %* Auto loans as low as APR A Better Way to Go Lower Rates and Lower Payments Get behind the wheel of something affordable, with our great low rates! In minutes you ll see how much you could save each month when you refinance your current vehicle at Educational Systems FCU. Check out today s rates and the auto loan calculator at esfcu.org/calc. Refinance to a better rate today and find a better way to go, including affordable payments and discounted insurance options to meet your needs. What s Gap Insurance? And do you really need it? Gap Insurance provides additional coverage in the event that your car is ever involved in an accident and is totaled before it s paid off. In most cases, your insurance will only pay out what the auto is worth, not what you owe. Leaving you to pay the difference. By adding GAP Insurance to your total loan amount, your monthly payments will only go up a few dollars, but the protection could save you thousands. Please contact us for additional information on GAP insurance, Route 66 Auto Warranty coverage and special discount opportunities through Nationwide insurance. Apply Today Apply online at esfcu.org, get pre-qualified at any branch, call (toll free ), or ask your favorite dealership about financing your next vehicle with Educational Systems FCU. * 1.49% Annual Percentage Rate (APR) is a fixed-rate on new auto loans financed for a maximum term of 36 months. Please visit esfcu.org for payment samples. 100% financing is not to exceed Manufacturer s Suggested Retail Price (MSRP). Other loan rates and terms are available on new autos. Applications are subject to credit approval, and actual rate is based on your credit history. All rates are subject to change without prior notice. Agency Contact: Daniel Büenger 1227 West Magnolia Avenue Suite LL100 Fort Worth, Texas A Better Way to Add Money to Your Month p. (817) f. (817) Refinance Your CAR or HOME c. (214) Loan rates are still at historic lows, which is good if you have the lowest kearley.com rate possible without extending the life of the loan. yet to refinance your home or auto loan. Now you can do both Thanks to today s auto loan rates, you could do just that. Plug with Educational Systems FCU. When you do, you ll save your existing loan into the Educational Systems FCU auto loan money every month. calculator at esfcu.org/calc and see for yourself. A home loan is also an option with today s incredibly low When Should You Refinance? rates. Sure, there are fees and closing costs, but you can When it comes to auto loans, the goal is to always move to roll those fees back into the loan. For more information, call PAGE 2 EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG

3 A Better Way to Come Home Mortgage Loans from Educational Systems FCU There are a lot of good reasons to become a homeowner. For those in the education community, it s not only a great investment, it s also a place for nightly homework sessions, weekend barbeques, as well as a safe haven for lifelong memories. Calculate Your Payments Get a good idea of your monthly payments with the Educational Systems FCU mortgage loan calculator at esfcu.org/calc. Since our calculators are not contracts or applications, you can play with the numbers until you find a possible monthly payment and loan amount to fit your budget. Affordable and Attainable Now is the perfect time to put some money back into your month. Today s lower interest rates and affordable financing options could be a better way to come home. Put our expertise to work for you at ext and we ll walk you through the process, whether you need a First Mortgage Loan, Second Mortgage or Home Equity Line of Credit. Always Here for You When you choose Educational Systems FCU for your home loan, you get more than a great team that looks out for your best interest. You get a commitment from us. We ll always be here to service your mortgage, from the day you sign the papers to the day you make your last payment. Your mortgage will start here and stay here. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. Mortgage rates are subject to change without prior notice. Membership and credit requirements will apply. Please contact one of our mortgage specialists for details ext and our mortgage loan experts will walk you through the process and help put more money back into your month. Time to Refinance? Take a look at your monthly payments, interest rate and how much you have left to pay. The goal is to save money every month. As long as you re doing that, it might be the right time for you to refinance your loan. See what you could save at esfcu.org/calc. Or give us a call at (toll free ) and we ll be glad to help. Rates and APRs may vary depending on loan details, such as loan amount, loan-to-value, your credit, property type, purpose (purchase or refinance with cash-out vs. no cash-out), occupancy (owner occupied, second home or investment) and points paid. Rates are subject to change without notice. You will need to speak to one of our loan officers to obtain a specific quote or to lock a rate. EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG PAGE 3

4 PMS540/PMS512 PMS540/PMS369 PMS540/Pantone Process Blue PMS Branch Services at Your School In-School Branch Locations Make Banking Easier A BETTER WAY TO SAVE TIME It can be tough to work all day and still find time first-hand how the economic system works. to run errands. As a parent, student, educator, or For educators, it s pure convenience. member of the education community, your day starts early and ends late every day. In-School With nearly 50 In-School Branch locations throughout Prince George s County, Charles County, Branches make life easier. Calvert County, St. Mary s County and Talbot A Branch at Your School The In-School Branch program is available to students and educators alike. Anyone over the age of 13 can open a basic savings account, with those over 16 having access to a checking account and Visa debit card. For students, it s the chance to get real-world money managing experience and see FoolProof Real Consumer Education County, Maryland, there s a good chance we have a branch in your school with more on the way. Find Your Branch See the adjacent list for an In-School Branch near you. For hours and specific locations, contact us at It s never too early or too late to learn about money management and financial responsibility. FoolProof is free for teens and parents alike. Each self-grading, online lesson comes packed in a single module. Once you complete all five modules, you ll have a good understanding about money and how the financial world really works. To learn more about FoolProof and other financial education programs available with your membership, visit esfcu.org/financialeducationprograms. Educated Options Add Time Saving Convenience to Your Day Your to do list is long enough already without adding deposits, money transfers, and avoiding surcharge-fees to your day. Add a low to no-fee checking account to your membership and we ll give you more than just a great account that comes with a no-fee debit card and access to thousands of ATMs. You ll also get time and money saving conveniences you can access anywhere you go. Surcharge-Free ATMs: Access to your cash is just a Credit Union 24 Network ATM away. With thousands of machines nationwide, there s always one near you. Find yours at esfcu.org. Budgeting and Spending: My$Dashboard is a fee-free service that is available with your Online Banking login. With My$Dashboard you can easily create a budget, organize your savings, set money goals and sign up for financial alerts. Phone Banking: Add Audio Response Teller (ART) to your contacts list and do your banking from any phone, anywhere. All you need is a PIN. You can reach ART at (toll free ). Online Banking: Your checking account gives you free access to Online Banking. There, you can view balances, transfer funds, pay bills and more. Visit esfcu.org to login today. PAGE 4 EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG

5 In-School Branch Locations PRINCE GEORGE S COUNTY Beltsville Academy Pre K-8 Bradbury Heights Elementary School Charles Carroll Middle School Charles Herbert Flowers High School District Heights Elementary School Dr. Henry A. Wise, Jr. High School Eleanor Roosevelt High School Forest Heights Elementary School Frederick Douglass High School Gwynn Park High School Gwynn Park Middle School High Point High School Hyattsville Middle School Lake Arbor Elementary School Langley Park McCormick Elementary School Largo High School Laurel High School Lewisdale Elementary School Mattaponi Elementary School Melwood Elementary School Northwestern High School Patuxent Elementary School Prince George s Board of Education Prince George s Community College Prince George s Community College UTC Robert Frost Elementary School Rosa Parks Elementary School Samuel Chase Elementary School Skyline Elementary School Suitland High School Templeton Elementary School Thomas G. Pullen School K-8 Yorktown Elementary School CALVERT COUNTY Appeal Elementary School Barstow Elementary School Calvert Elementary School Calvert Middle School Huntingtown Elementary School Mill Creek Middle School Mount Harmony Elementary School Northern Middle School Patuxent High School Plum Point Elementary School Saint Leonard Elementary School Southern Middle School Sunderland Elementary School CHARLES COUNTY Eva Turner Elementary School General Smallwood Middle School William Wade Elementary School TALBOT COUNTY Talbot County Board of Education ST MARY S COUNTY Chopticon High School Great Mills High School Leonardtown High School St. Mary s Board of Education In-School Branches available in Montgomery County in Eleanor Roosevelt High School, in Prince George s County, proudly opened their In-School Branch earlier this year. Supportive Business Department faculty members are pictured with students during the Grand Opening event. On the left are Ms. Arnetta Thornton and Ms. Monica Johnson. In the far right corner are: Dr. Donna Mason, Business Department; Mrs. Sandra Lyles, Vice Principal; and Ms. Evelyn Shaw, also a Business Department faculty member. EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG PAGE 5

6 PMS540/PMS124 PMS540/PMS512 PMS540/PMS369 PMS5 What s Next Now that MCT has Joined Educational Systems FCU As you ve likely seen, Montgomery County Teachers Federal Credit Union (MCT FCU) has joined Educational Systems FCU. It s great news for the education community. Now what does this mean for our members? A BETTER WAY TO SERVE OUR MEMBERS Our Commitment to You At Educational Systems FCU, our core purpose is to serve the education community. By combining our resources, branches, ATMs, capital, people, members and enthusiasm, we are exemplifying the aspiration to find a better way. In all, the merger with MCT is set for a completion date of early Your account number, our website and our phone number will remain the same. Once complete, our Credit Union will serve over 95,000 members throughout six Maryland counties at more than a dozen fullservice branches making it easier for you to complete all of your transactions. The Lines of Communication are Always Open We are always working to find a better way as we move forward. Stay tuned to learn about changes and updates at esfcu.org. If you have any questions, please us at [email protected] Branch Locations New Prince Frederick Branch Grand Opening On September 27, Educational Systems FCU hosted a ribbon cutting ceremony to formally celebrate the opening of our new location in Prince Frederick, Maryland. At our new branch you ll find new technologies to help you save time and get back to your busy life, including a 24/7 drive-up ATM and more. Helping to cut the ribbon in the front row, left to right were: Maurice Erly, Treasurer; Chris Conway, President/ CEO; Rosemary Brinkley, Chairman of the Board. In the second row: Nahid Moghadam, SVP, Member Services; Vic Samuels, VP Community Relations; Laura Eacho, SVP Lending & Collections; Eva Chesley, Vice Chairman; Tiffanie Montgomery, Prince Frederick Branch Manager; Tavia Gregory, Sr. Member Service Representative. In the back row: Girado Smith, EVP/CFO; DeLoria Savoy, VP Branch Services; George Denny, Director; John Neville, Director; Dr. Jerome Clark, Secretary; Alonia Sharps, Director; Wayne Beall, SVP/CIO; Cecil Short, Chairman Supervisory Committee; and Bryn Vaupel, SVP Marketing. PAGE 6 EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG

7 Updates from Your Supervisory Committee How to Contact Us As always, you can contact the Supervisory Committee by sending a letter to the following address: PO Box 179, Greenbelt, MD, However, now you may also contact your Committee at esfcu.org. When you arrive at the esfcu.org home page, click on the About Us or the Contact Us options and you will see information about the Supervisory Committee. When you click on the Supervisory Committee, and then select the questions and comments section, you will arrive at the Supervisory Committee Form. This is where you can easily and securely send a message to the Committee. All information submitted to the Supervisory Committee through the website link is encrypted and secure. The Supervisory Committee will review your message and a response will be sent to you by mail through the United States Postal Service. If you have questions or comments, be sure to visit us at esfcu.org. Reminder About Account Transfer Limitations At Educational Systems FCU, you can make as many transfers from your checking account to other accounts as you like. However, when it comes to your savings or money market accounts, there are monthly limits. Federal Regulation D places a monthly limit on the number of certain transfers you can make from your savings accounts and your money market accounts. For savings and money market accounts you may make no more than six (6) transfers and withdrawals from your account to another account where you are the account owner. This includes any third parties in any month by means of a preauthorized, automatic, or internet transfer, by telephone order or instruction, check, draft debit card or similar order. If you exceed these limitations, your account may be subject to a fee or be closed. Questions? Call or stop by any branch. Protecting Your Family from Fraud Over the past decade, the onset of fraud and scams have grown rapidly. Anyone can become a target. Below is a quick overview of today s more common scams, including recovery scams, lottery scams and secret shopper scams. Who to Contact If you become a target of these or other frauds, report the crime to the Internet Crime Complaint Center at and the Federal Trade Commission at Recovery Scams For those who have already fallen for a fraud or scam, the recovery scam is especially invasive. The fraudster poses as a government agency responsible for working on the intended target s case. The target of the fraud is asked for a moderate sum of cash to complete the investigation. Target: Seniors or anyone who has fallen for a previous scam. Tip: No government agency will ask for payment to do their job. Secret Shopper A recipient is sent a real check, asked to cash the check and wire a portion of the funds via MoneyGram or Western Union to the fraudster posing as a legitimate company. Whatever is left from the cashed check is theirs to keep. However, the check is not legitimate. By the time the recipient cashes the check and wires money to the fraudster, the damage is done. Target: Mainly seniors. Tip: Always wait at least five days before spending any funds after cashing a check to ensure it can be processed. Lottery Scam A lottery scam is sent via . In the , the recipient is urged to call an agent to claim a large cash prize. The agent is actually a fraudster who will attempt to scam a processing fee or transfer charge from the target. The promised lottery funds are never awarded. Target: Anyone with an address. Tip: You must have purchased a lottery ticket to win. Lottery winners are not contacted via . EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG PAGE 7

8 LOCATIONS & HOURS TO SERVE YOU CORPORATE OFFICE MAILING ADDRESS P. O. Box 179, Greenbelt, MD Fax: esfcu.org BRANCH LOCATIONS BOWIE Duvall Village Shopping Center 4801 Glenn Dale Road, Bowie, MD Upper Marlboro Washington Plaza 8903 Presidential Parkway, Suite 100 Upper Marlboro, MD Waldorf Smallwood Village Shopping Center 169A Smallwood Village Center, Waldorf, MD Greenbelt Maryland Trade Center 7500 Greenway Center Drive, Suite 140, Greenbelt, MD California San Souci Plaza MacArthur Blvd., California, MD Prince Frederick 705 Prince Frederick Blvd., Prince Frederick, MD All Card Services The phone number is You will be prompted to press 2, enter your account number and follow the prompts to report a lost or stolen Visa Credit or Debit Card. Hours for Branches and Member Service Centers Lobby Hours Monday Thursday 9:00 am - 5:00 pm Friday 9:00 am - 6:00 pm Saturday 9:00 am - 1:00 pm Drive-Thru Bowie Branch Monday Friday 8:00 am - 7:00 pm Saturday 9:00 am - 1:00 pm ATMs 24-Hour ATM Access at the above Branches and Member Service Centers Drive-Up ATM Waldorf Branch Parking Lot 24/7 For added convenience, an ATM is also located at the Charles County Board of Education 5980 Radio Station Road, La Plata, MD Monday Friday 8:00 am - 4:00 pm Prince George s Community College Largo Student Center, 301 Largo Road, Largo, MD Monday Friday 8:00 am - 10 pm 2012 HOLIDAY SCHEDULE VETERANS DAY Monday, November 12 THANKSGIVING DAY Thursday, November 22 CHRISTMAS DAY Tuesday, December 25 NEW YEAR S DAY Tuesday, January 1, 2013 Your savings are insured up to $500,000. Your savings are federally insured up to at least $250,000 by the National Credit Union Administration (NCUA), and backed by the full faith and credit of the United States Government. An additional $250,000 of coverage is provided by Excess Share Insurance (ESI), a private corporation. Traditional and Roth IRAs are insured up to $250,000 by NCUA and up to an additional $250,000 through ESI, all at no cost to you.

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10 ial n by n ls ty, ct. n- a- w a- ial er he To he or n: he or n: he Innd fire ithe fire ithe fire Serving the Education Community PMS124/PMS540 Jamie Smith is a senior at Frederick Douglass High School. Of her experience as a Marketing Department intern, she stated, During the eightweek period, I learned to prepare comparative rate sheets and expense reports, ordered supplies for distribution and was responsible for inputting data, photocopying and filing documents. My internship helped me acquire work experience, physical strength, financial confidence and understanding of the marketing profession. PAGE 8 EDUCATIONAL SYSTEMS FCU FALL 2012 ESFCU.ORG P.O. Box 179 Greenbelt, MD Celebrating Our Summer Interns Left to Right: Bryn Vaupel, SVP, Marketing; Melanie Finny, Electronic Services Intern; Terence Shewchuk, Assistant Manager, Electronic Services; Jaime Smith, Marketing Intern; Mary Harris, Marketing Manager; Fran Sutphen, Manager, Electronic Services Melani Finny is a senior at Largo High School who found herself interning in Electronic Services. Working at Educational Systems FCU has been a great opportunity for me I was responsible for scanning and indexing mortgage and loan files. I also helped sort checks that came in the mail and posted the outgoing mail. I will never forget the great people I had a chance to work with and the wonderful environment. I m very privileged that my first job was with my Credit Union. Prst First Class U.S. Postage PAID Merrifield VA Permit No. 322 Every summer, Educational Systems FCU gives several high school students the opportunity to gain valuable workplace experience as a Credit Union intern. This year s interns came from Frederick Douglass and Largo High Schools in the Prince George s County Public Schools System. Left to Right: Jaime Smith, Senior, Frederick Douglass High School, Marketing Summer Intern and Melanie Finny, Senior, Largo High School, Electronic Services Intern