CRM. INCREASE Sales CONVERSIONS. Customer Communication via SMS. SMS Customer Relationship Management

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1 SMS Customer Relationship Management INCREASE Sales CONVERSIONS Customer Communication via SMS CRM Used by one of the largest auto groups in Canada.

2 The Hook A Customer Service / Helpdesk Solution for Automotive Dealerships Increase Sales by Offering sales, and service via SMS where leads text message operators, establishing key realationships, converting inquiries into spending customers. Operator Features View & Respond via Web Dashboard Access Chat History Start Outgoing SMS Conversations Build Customer Profiles Catalogue Completed Conversations Canned Messages Manager Spam Control Specific Operator Message View Minimized Dashboard Notifications Scalable to Multiple Operators 24/7 After Hours Notifications for Comission based Opportunities 95% Conversion Over 95% conversation from leads* because let s face it, spending customers are busy people, and find texting convienent when with family, watching TV, or at work, when traditional telephone inquiries aren t ideal. Customers, on their schedules, inquire about vehicles, apply for credit applications or access additional services. *95% conversion rate gathered from client feedback

3 RUN YOUR BUSINESS Owner Management Features Single to Hundreds of Operators Now there s a SMS CRM solution for your business. SMScrm.me contains some of the most advanced communication technology to help you manage your customers seamlessly via SMS text messages, while making your operator s jobs more efficient, reducing costs. Owner Features Add & remove operators Create canned messages Pre-load receipients which operators can forward conversations Search Operator Specific Behaviours Delete Messages View Detailed Analytics of Operators REDUCE COSTS

4 REVENUE Increasing FEATURES Keyword Responders Run Contests, Auto Response Messages Promote keywords within your marketing, when customers sms in WIN, CONTEST or a keyword of your choice, they will be entered into a category, additionally they will receive a customized, automated SMS bouce back. Analytics on TV Live Operations Statistics on your Office TVs Display Incoming, Unanswered SMS Messages on a TV Screen in your Operator Center, as well as operator statistics to engagement friendly competition amoungst team members.

5 Smooth Integration Works with Existing DMS Systems Auto-lead Data Format / ADF Never Miss a Lead Again Forward entire conversations, along with customer name and contact information to XML/ADF based CRM systems. Need to notify sales staff? additionally send human readible s to recipients of your choice, these can be specific dealerships for multidealership operations, to specific departments within recipients dealerships. SMALL to BIG

6 How it works Works with Android Phones with Cell Phone Plan from your Local Telephone Carrier. No Per SMS Fee Technical Features Push and Receive SMS Android App Never Lose Track of SMS Messages Lower Monthly Phone Bills, Uses Your Unlimited SMS Messaging within your Phone Plan Quick and Easy Setup With a dedicated Android app exclusively used to send and receive SMS messages to the SMSCRM.me web portal, means you can be up and running within minutes using one of your own business cell phones.

7 30 DAY FREE TRIAL Try it for 30 Days... Convert Your Leads to Income We re so confident SMScrm.me will increase your income by offering a new method of seriving customers, try it for 30 days. Drop us a SMS