ESEND Quick-Start Setup Guide

Transcription

1 ESEND Quick-Start Setup Guide This Quick-Start guide will assist you with the configuration of the necessary items required to successfully from the System i. This guide will be helpful for most users. However, some systems have configuration issues beyond the scope of this guide. If you encounter a situation that is not covered in this guide, please contact SEQUEL Software for assistance. Additional information is available in the appendices of the ESEND User Guide. If was Previously Working If has been previously configured, but has stopped working, issue the following commands to ensure the MSF and SMTP jobs are active: WRKACTJOB JOB(QMSF) (typically, there should be three active jobs) WRKACTJOB JOB(QTSMTP*) (there should be four active jobs) Starting with V5R3 a new IFS directory attribute, Restricted Rename and Unlink, if set to *YES can cause QMSF to fail with the message TCP510-Integrated File System file unlink failed for /tmp/.... To avoid this error, issue the following command: CHGATR OBJ( /TMP ) ATR(*RSTDRNMUNL) VALUE(*NO) Then, issue the following commands to stop and restart both SMTP and MSF: ENDTCPSVR *SMTP ENDMSF STRTCPSVR *SMTP STRMSF Send a test message. If is still not working, follow the steps below to verify your settings are correct and working properly to ensure will function successfully. Page 1 of 8

2 Configuration / Problem Resolution Steps Before starting, make sure you have a valid return mail address for the User ID you will be using to send your test messages. On the ESEND configuration menu run the Work with FROM Addresses option (ESNDADR). Enter a record for the User ID that you are using for testing, along with a valid return address. After entering a record, continue with step 1 of the Basic Configuration section. Basic Configuration Whether you are configuring for the first time, or trying to determine why you experienced an error or failed , you should always start with the six steps in this section. Then, continue with the next section to configure the System i to relay to your mail router. 1. Issue the Configure TCP/IP command (CFGTCP) and select option 12 from the menu. 2. Check for Host Name (HOSTNAME) entry. The Host Name is required and is usually the system name as shown in System i Navigator (Operations Navigator) or a system sign-on screen. Make note of the Host Name value. 3. Check the Domain Name (DMNNAME) value. This value is required and should be same as your domain (such as, helpsystems.com). If domain name here is not the same as the domain, be sure to use ESNDADR to establish a valid sender address as described above. Make note of the Domain name value. Page 2 of 8

3 4. Issue the Configure TCP/IP command (CFGTCP) and select option 10 from the menu. 5. Verify there is a host table entry for the name of the System i. This can be in the format of host name or host name.domain name, and it must display the correct System i IP address. If there is no entry for the IP address of the System i, add one using option 1. If the IP address is listed but the host name is missing, add the host name using option 2 for that IP address. 6. Verify an entry exists for the local mail router. Typically it is the name of the mail router specified in CHGSMTPA (if one is shown). Relay to a Mail Router (recommended) The steps in this section describe the configuration to relay through your company s mail router. 1. Issue the Change SMTP Attributes command (CHGSMTPA), and press F4 to prompt. Page down to the Mail Router (MAILROUTER) entry. Enter the name or IP address of your company mail router. Page 3 of 8

4 1b. If you don t know the name of your mail router, you may be able to find it in your Windows settings. For Windows XP, navigate to: Start\Settings\Control Panel. Double-click the Mail Icon. Press the Accounts button (a). Select View or Change Existing Accounts and press Next (b). a. Select the listed mail server and press the Change button (c). Make a note of the mail server name and/or IP address (d). b. c. You may want to verify this information with your system administrator. d. For Windows 7, navigate to: Start\Control Panel\User Accounts. Double-click the Mail Icon. Press the Accounts button (a). Select the listed mail server and press the Change icon (b). a. Make a note of the mail server name and/or IP address (c). You may want to verify this information with your system administrator. b. c. Page 4 of 8

5 2. Make sure the Firewall (FIREWALL) value is set to *YES. This will ensure the named mail router is used to forward mail. 3. For V7R1 systems, set the Forwarding Mailhub Server (FWDHUBSVR) to the same as the mail router entered in step Make sure the SMTP Server and the Mail Server Framework (MSF) are both running by issuing the following commands: ENDTCPSVR *SMTP ENDMSF STRTCPSVR *SMTP STRMSF 5. Use the following System i command to verify your mail router name: TELNET MAILROUTERNAME PORT(25) If telnet is successful, you will be in a telnet session with the named mail router which means ESEND should work (exit the telnet session by entering the command QUIT once or twice). If telnet fails, work with your network/ administrator to learn why. Try sending an message by issuing the command ESNDMAIL and filling in a recipient address along with a message. Note: You may see a situation where local mail (inside your network) works, but mail sent outside your network fails. This is not uncommon as many mail routers are configured to prevent being used as open mail relays. Most mail routers can be configured to safely relay mail from specific addresses, thus enabling the feature without running the risk of being used by spammers. Each mail server product will have its own configuration steps. Contact your Network Administrator for assistance. Page 5 of 8

6 Send Directly from the System i (optional) Use these steps only if you find that can t or won t relay from your mail router. 1. Issue the Configure TCP/IP command (CFGTCP) and select option 12 from the menu. Check for Domain Name Server (DNS) entries. If there are values listed, issue the following ping command to verify an outside web address can be resolved. PING If ping is successful, continue to step If there are no DNS addresses listed, or if ping failed above you will have to look at your Windows settings to find the correct values to use. For Windows XP, navigate to: Start\Network Settings. Right-click Local Area Network and select Properties (a). Highlight the list item Internet Protocol(TCP/ IP) and press the Properties button (b). Make note of the domain name and any DNS servers listed (c). a. You may want to verify this information with your system administrator b. c. Page 6 of 8

7 For Windows 7, navigate to: Start\Control Panel\Network and Sharing Center. Select the option to Change adapter settings (a). Right-click the Local Area Connection icon and select Properties (b). Highlight the list item Internet Protocol(TCP/ IPxx) and press the Properties button (c). a. b. c. d. Make note of the domain name and any DNS servers listed (d). You may want to verify this information with your system administrator. 3. Back at the Configure TCP/IP (CFGTCP) option 12 screen, enter the DNS server addresses to match those found on your PC. 4. Issue the Change SMTP Attributes command (CHGSMTPA), and press F4 to prompt. Page 7 of 8

8 Page down, and change the Mail Router (MAILROUTER) value to *NONE. 5. Issue the following commands to stop and restart both SMTP and MSF: ENDTCPSVR *SMTP ENDMSF STRTCPSVR *SMTP STRMSF 6. Send an message. If the message is received, you are done. Otherwise contact your Network Administrator. Note: sent using DNS (rather than a local mail router) will appear to have a faked from address, and may be rejected by some spam blockers. About HelpSystems HelpSystems is a leading provider of systems & network management business intelligence, and security & compliance software. We help businesses reduce data center costs by improving operational control and delivery of IT services HelpSystems, LLC. All rights reserved. All trademarks and registered trademarks are the property of their respective owners. October 30, 2014 Page 8 of 8