Client Case Study. Industry. Fortune 500

Transcription

1 Client Case Study Project Management Solution Industry Fortune 500 ecifm Solutions Inc Crow Canyon San Ramon, CA USA Telephone: Fax:

2 Overview The Need Integrated Project Management solution to manage laboratory space and construction projects The Solution Custom IBM Project Management module Integration of IBM TRIRIGA Project Manager with IBM TRIRIGA Operations Module and CAD Integrator Fortune 500: Providing Mission Critical Engineering Solutions Solving mission critical problems using technically innovative application drives this fortune 500 company - the largest research and engineering firm in the United States - to excellence. This company and its subsidiaries have approximately 38,000 employees with offices in over 150 cities worldwide. The company designs and develops high-technology products, provides a wide array of technical services and solutions to the government entities. In addition, it provides technology-driven consulting, systems integration and outsourcing services and solutions in selected commercial markets. The Business Benefits Reduced operations and project cost Increased resource allocation Maximized result from capital expenditure Increased productivity and efficiency Need: Comprehensive Project Management Solution for Construction Projects The client needed an integrated solution to manage over 10 million sq. ft. of office and laboratory space, including management of construction projects. The integrated Project Management solution implemented would support different roles in its organization namely the construction executives, program managers, fund managers and project managers. A comprehensive Project Management tool would identify priorities for funds allocation, evaluate opportunities to increase resource efficiency, and assess alternatives to reduce project and operating costs. The client sought a reputable IBM solution provider capable of deploying Software as a Service (SaaS) based Project Management solution. After careful consideration from handpicked solution providers, the client chose ecifm and its comprehensive Project Management solution powered by IBM TRIRIGA. Page 1

3 Solution Components Software IBM TRIRIGA Modules / Applications Project Management- SaaS Operations Management CAD Integrator I evaluated the TRIRIGA IWMS product along with several other industry solutions prior to selecting TRIRIGA for our real estate operation. One of the key discriminators for our selection of the TRIRIGA solution was the ability to adjust data content, forms, workflows, controls and reporting using the integrated tools that is critical to our project-based business model. We required a solution that can quickly adapt to changes in our business environment, and the TRIRIGA solution presented the most complete and flexible solution for our needs. The tooling necessary to support that flexibility is built in, and can eliminate the wait for functional changes to work through a software vendor s enhancement queue. Manager, Corporate Real Estate Systems. Solution: Custom Built Project Risks Analysis, Automated Project Management Controls and Fund Tracking Solution ecifm implemented a custom SaaS based Project Management solution to help the client successfully manage all the construction projects. While most of the IWMS solutions I reviewed included support for typical facilities, CMMS, and space management operations, the TRIRIGA solution presented substantial out of the box capabilities in these critical functional; Real Estate Lease Management, Real Estate Transaction, Project Management, Program Management and Construction Project Management, mentioned Manager, Corporate Real Estate Systems. The chosen solution would be perfectly meeting the client s demands. The solution provided the client advanced project planning and management features. It identified priorities for allocation of funding within capital programs, analyzed project risks and associated rewards accordingly, automated project management controls and tracked funding sources to effectively deliver the client a complex capital construction program. ecifm integrated the Project Management application together with the IBM TRIRIGA Operations module and the CAD Integrator. The Operations module was used for managing building equipment and assets. The CAD Integrator linked to the Operations module facilitated accurate capturing of space occupancy. The native graphical interface within the application enabled the client to leverage graphical reporting and query capabilities without the use of an AutoCAD license. As directed, ecifm later moved the SaaS application to client s internal servers providing a smooth transition from its data center to the client s data center. Page 2

4 Results: Integrated Information Drives Greater Efficiency In order to expedite the implementation of the IBM TRIRIGA solution, I chose to augment my small staff with an implementation partner. ecifm provided the domain expertise, vendor coordination, and technical experience that I needed to shorten the deployment window for the IBM TRIRIGA solution, at a fair and competitive rate. ecifm assisted with the initial planning and process engineering and consulting necessary to implement the IBM TRIRIGA solution. The ecifm staff provided hands on, enduser orientation and training for key functional components of the system, and provided configuration and development of many of the necessary forms and workflows to meet our needs. I presented some challenging requirements to the ecifm team and they have always found a way to make it work within the context of the TRIRIGA product. The quality of the work has consistently been very high and I continue to use their services in the ongoing support of our installed IBM TRIRIGA platform. ecifm s solution using IBM TRIRIGA Project Management helped solve critical challenges in construction project management. The web based solution with a single database and a common platform across all applications provides collaboration and accountability across the corporation. The project management module within TRIRIGA streamlines identification of operational and financial improvements. The construction executives can evaluate investments alternatives to maximize returns from their capital expenditure. The system automatically generates and assigns projects and tracks associated costs. As a result, corporate executives can now control cost by reducing project and operating costs. Program managers can allocate limited available funds by identifying the capital improvement priorities. Project managers can increase efficiency of resources to reduce cost and increase return. The client can now manage the project effectively from end to end, increasing resource allocation, budgeting funds appropriately, ensuring reduction of project overruns, and adding tight control for costs. The solution has precisely met client s expectations. The entire team and the organization continue to reap operational benefits gained by ecifm s implementation and integration of IBM TRRIGA Project Management with the Operations module and the CAD Integrator. Manager, Corporate Real Estate Systems. Page 3

5 How Can We Help? Founded in 2001, ecifm Solutions Inc. is an AAA accredited IBM Premier Business Partner providing Integrated Work Place Management Systems (IWMS) for organizations looking to improve their organization s real estate portfolios, facilities and workplace management. The AAA accreditation relays that IBM has endorsed ecifm s ability to provide advanced deployment professionals for the IBM TRIRIGA software suite. ecifm has over 12 years of experience implementing IWMS solutions for various clients in the corporate, education, federal, state and local government. ecifm s value added solutions boost organizations overall operational effectiveness and helps its clients achieve significant return from their investments. For more information about ecifm Solutions Inc., visit ecifm.com or call (925) Visit ecifm.com/iwms/index.php/technology/ for information about IBM TRIRIGA. Copyright ecifm Solutions Inc Crow Canyon Road, Suite 240, San Ramon, CA Office: (925) Fax: (925) Please consider the environment before printing this case study Page 4