STPI Broadband Business Internet Services. Experience True Broadband

Transcription

1 STPI Broadband Business Internet Services Experience True Broadband

2 STPI Internet Services: Adding Value to your Business The first service provider in the country to start commercial Internet Services in 1993, we are a Category A ISP technology requirements grow. catering to organizations with high end Internet connectivity requirements Every day, more businesses rely on the Internet as a valuable and irreplaceable communications tool. One needs an Internet provider who places a priority on quality, performance, customer care - and cost efficiency. With our technology and expertise, STPI is setting the standard for high quality, fast Broadband Internet connectivity and IP networking service quality in the country. Our service portfolio offers a full range of scaleable Internet leased connections allowing your organization to benefit from a smooth & seamless service your Internet bandwidth and your technology requirements grow. Experienced Service Since 1993, STPI has been building and continually improving our premiere high-speed Internet network. We employ some of the most experienced Internet and IP networking professionals in the country. These extensive internal resources plus our state of the art infrastructure at our Network Management Center, Which is one of the largest in the region means STPI is strongly positioned as n service provider and partner for your high end connectivity requirements. Committed to Quality ISO 9001: 2000 certified operations recognize our commitment to providing customers with the highest levels of quality and customer satisfaction available. STPI s robust and strong IP network ensures that your organization will benefit from: High Bandwidth Availability Best Network Reliability Optimum Network Performance Advanced Scalability Best Customer Support

3 High Bandwidth Availability To help ensure that your data is delivered quickly and safely, STPI IP network is exclusively dedicated for Internet traffic. STPI over the last decade has developed one of the most diverse and robust IP networks with a huge capacity to ensure maximum throughput with lowest latency. Our network includes a multitude of redundant, high-speed connections directly into multiple TIER1 internet backbones. Our high-speed backbone infrastructure provides your organization with maximum bandwidth availability to accommodate your evolving Internet capacity requirements - not just today, but throughout the future. Superior Network Reliability For superior reliability and peace-of-mind, STPI s Internet service provides your organization with a state of the art Internet infrastructure. Best Network Performance STPI IP network is multi-homed," connected to several other Internet networks throughout the country and abroad. This provides your organization with extremely high levels of network Performance, redundancy and continued service even in the event of a significant network outage. In addition, our network has direct connectivity into the National Internet Exchange of India (NIXI). This provides your organization with optimum data routes when sending or receiving traffic through all nodes and Internet networks that are connected into NIXI. Our network also has peering arrangements with other leading Internet networks in the country that domestic traffic is routed internally and more efficiently. As our network evolves, STPI will continue to increase our number of connections with other Internet networks and exchange points, ensuring that your business receives optimum network performance. Fully redundant core routers are connected to diverse high-speed network links to provide your organization with superior network reliability, ensuring that your traffic reaches its intended destination The IP network is back-hauled over redundant fiber and satellite links connected directly into major backbone nodes. This means that all of STPI Internet customers receive highest levels of network availability and service performance. In addition, all operations of our Network Management Center have hot fail over mechanism inbuilt, providing your organization with maximum bandwidth availability for your investment. Our combination of advanced features will provide your organization with superior network reliability, highest uptimes and levels of service that match the strategic importance of Internet Connectivity today

4 Advanced Scalability STPI offers advanced scalability in every respect. Our feature rich product-set was designed with incremental scalability in mind to match your evolving bandwidth requirements. We cover the entire spectrum of bandwidth utilization. Each service allows you to specify bandwidth consumption rates in small increments, and then upgrade to the next level as required. This means that when your Internet usage skyrockets, STPI is ready for your growth by providing advanced scalability with minimum levels of latency and congestion. Best Customer Support STPI highly trained and experienced Internet and IP networking professionals provide outstanding service with a single point-ofcontact and accountability for all your data services through our State of the art Network Management Center Help Desk that operates on a 24 x 7 basis An NMC Help desk specialist will take ownership of tracking an issue, provide status updates within the first 30-minutes and then at regular intervals to always keep you informed. Upon final resolution, the NMC specialist will contact you directly to confirm your complete satisfaction. In addition, all of our Internet POP sites are supported around the clock with a team of networking and trouble-shooting professionals that take a pro-active approach to surveillance trouble management and performance monitoring. All critical network components are spared locally at each POP site to ensure that your Internet business is up and running and backed with full support. Moreover, we have well defined escalation levels going up to the Director and account managers who shall give you a comfort level, which is best in the industry Highly Customizable Solutions We at STPI recognize that it is not only a service that we provide to customers, but it is a relationship where we share best practices and technology with you. Hence, all our services are positioned as solutions which can be customized as per your requirements This ensures that you have a smooth transition to our service and you can derive maximum productivity out of our Internet service solutions at your end.

5 Feature Description STPI Business Internet Services Service Description Data rates ranging from 64k to 34 Megs (E3) and above 1:1 Clean Full Duplex Fiber/Satellite Bandwidth Shared and Compressed Fiber/Satellite Bandwidth Infrastructure Largest NMC in the region at NOIDA, UP All operations ISO 9001: 2000 certified NIXI (National Internet Exchange) to be operational at STPI 2 PoPs and 3 Hubs providing wide coverage in the region 10 gateways ( F1, F2, F3 and DVB ) operating in C & Ku Band Last Mile connectivity through Fixed Wireless (Microwave) Optional Last mile connectivity through fiber and copper Microwave Local Loop Operations on L, S and X Band Network Performance Guaranteed Uptime of 99.5% Peering arrangements with domestic service providers All routers run BGP for network stability Multiple back-up links for seamless routing in case of failure All critical network components spared locally at all POP sites Customer Support 24 x 7 Technical Help Desk availability Online/Web enabled Customer support Account Manager/Single point of contact for customer Always willing to share best practices

6 Noida NMC/Head Office Ganga Software Technology Comlpex Sector 29 NOIDA, U.P INDIA Phone: Fax: For more information on STPI, its services and research visit us at: Product specifications contained in this document are subject to change without notice. Contact your STPI representative for the most current information. Copyright 2002 STPI. All rights reserved. This document may not be reproduced in whole or in part without the expressed written permission of STPI. STPI logo is registered trademarks of STPI. All other trademarks are the property of their respective owners.