ABOUT ILLUSTRATE MEDIA

Transcription

1 Web. Design. Print.

2 ABOUT ILLUSTRATE MEDIA The definition of illustrate is to serve as an example and that s the heart behind everything we do. Illustrate was founded in 2010 by Scott Jones with a heart to make a real difference in the world of design and business. We have grown from strength to strength over a number of years and have influenced a wide range of industries with our innovative and personal approach to design. Each of our staff members have one hour per day dedicated to research and to expanding their knowledge; this is our guarantee to customers that what we produce will always be on the cutting edge, ahead of the curve and will serve you best. Operating with a standard of excellence, we intend to serve as an example to other designers and businesses that getting lazy about growth isn t the way forward, but that building strong relationships and dedicating ourselves to ongoing education will see us growing together as strong companies and charitable organisations. Our team of designers, developers and support staff are confident that you will love our work and be proud to display it as your own.

3 When you re spending money on great design to help grow your business, you need the most relevant and future-proof website out there. So using the latest technology we deliver websites that are built ahead of the curve in industry trends. We believe that too many web companies are lazy in their approach to aiding your growth and so we work hard to accomplish great results on your behalf. Design for the 21st century. All websites are built to adapt to mobile devices as standard. WEBSITE DESIGN w We are specialists in Wordpress content management software, used to power your websites and help make it easier for you and your staff to make updates and adjustments. G The websites we build are initially optimised to provide the best results in search engines like Google, Yahoo and Bing, making your ongoing SEO more effective. Having lengthy experience we are able to design and build websites for all industries and varied types of organisation, from local to national, charity to corporation.

4 What is Responsive Website Design? Thanks to some of the latest web coding and technology we are able to produce one website that covers all devices. Website developers used to have to build a desktop version of each website and then create a separate version that would work well on mobile phones. Now you only need one website for all computers, tablets and smartphones. RESPONSIVE WEBSITES Responsive website design allows us to design with mobiles, tablets and desktops in mind, developing a website that will work flexibly between all three types of device, meaning that every individual gets the optimum viewing experience for the size of their own screen. This method of design is highly cost effective and allows us to deliver great value for money. We re also able to develop Retinised versions of images on your website so that iphone, ipad and Mac users with Retina screens always see crisp, clear images on their devices.

5 WEBSITE MANAGEMENT Stay Updated, Stay Ahead We re proud to provide incredible website management packages that are designed to help your business and your online content stay updated, fresh and ahead of the game. With growing technology comes increasing risk from hackers, viruses and fraud. Keeping your website and customers safe is of high importance - we have a dedicated team set up to help with this, as well as regular backups, content updates and support for your staff. Our website management packages have been developed to allow you to concentrate on the important day-to-day running of your business leaving us to look after the technical and security aspects of your website and its data. Providing our website management customers with a dedicated freephone support number, our expert team are ready to help in assisting you with the ongoing growth of your business and in reaching your audience online. Main Package Features: 24 or 48 hour response times. We ll always try our absolute best to make your requested design and content changes within the set timeframe on the package you choose. Anything you d like to change about your website, we can do it for you. Regular updates and security checks. It s imperative that you stay on top of website security, so we make sure your site always has the latest security updates. Backups and restoration. If anything happens to your content or your staff make a mistake, we store regular backups of your website on a remote server, ready to restore to a previous version. This way, if anything goes wrong, we always have an updated copy of your data. Search engine optimisation. To make sure Google ranks your website well in its results we can regularly analyse and adapt your content in response to your website s position in specific search results.

6 Great Design With 70% of our team members having a background in design, you can be confident that you re getting the very best, most relevant and really eye-catching materials to create a strong brand and promote yourself effectively. What We Can Offer There are so many different aspects to design, but here s a short amount of the full list of design services we can offer: DESIGN & BRANDING Having the latest high-speed computers and design applications, we can quickly work to create strong visual results for your business or charity. Our Background Logo Design Letterheads Signatures Business Cards Brochures Restaurant Menus Leaflets/Flyers Product Branding Our design knowledge extends to the great marketing and advertising companies that we have worked with over a number of years, meaning that we have become familiar with best practices in effectively reaching and capturing an audience. Web Banners Advertisements T-shirts & Clothing PSD Templates Signage Billboard Design We re all about open conversations and sharing ideas to quickly reach your design and marketing goals. Company Portfolios Social Media Identity

7 Posters Display Banners Building Signage Booklets & Brochures Business Cards Leaflets & Flyers Restaurant Menus Stickers & Labels T-Shirts Letterheads Product Packaging Canvases HIGH QUALITY PRINTING Event Tickets Perfect Print Adhesive PVC Now that s a big claim, but we really do stand by our amazingly high quality of print. It matters to us that your customers can take hold of the very best quality paper stock with crisp printed designs. To see and feel the quality of your branding is to feel the quality of your business. The best thing is, we re able to maintain incredibly competitive prices too! Presentation Folders

8 About Our Customer Support Benefits to Your Business AMAZING CUSTOMER SERVICE In 2013 we hired Kyle Nel, former head of customer service at the UK s 15th largest web company, in a bid to further expand our ability to provide amazing support to our customers. This has proven a great success for us, and more importantly, for our customers. We re incredibly proud to be providing the very highest in customer service quality. Customer Service Knowledge The customer support team are not just there to answer your calls and take notes on your questions; the team is made up of web experts and developers who are great at understanding your needs and are able to help you straight away. Support staff purposely avoid technical jargon, knowing that their job is to help you feel at ease in dealing with your website. Not many design companies understand the importance of ongoing support - but we do! You can be confident knowing that we ve got you covered with advice and knowledge and that our expert help is always available. Each of our website customers get access to a level of complimentary support and can gain advice from our team, alongside access to ongoing connections to our partners who can further help in your business growth. Dedicated Support Freephone: Support Directly by support@illustratemedia.co.uk Online Support Desk: illustratemedia.co.uk/support

9 Cardiff: London: Lancashire: LOCATIONS. CARDIFF. LONDON. LANCASHIRE. Website: