Technology for every moment

Transcription

1 Technology for every moment Ingredients to put you back in control of your business

2 We share your passion Kukd.com has created KukdPartner to combat the difficulties faced by the restaurant and takeaway industry from the current online ordering services, table booking systems and point of sale providers. Our fee structure is simple, fair and allows you to grow your business and customers the way you want to.

3 Take back control Through our close customer relationships and our focus group work, we have understood what is required to help you get back your independence, take back control and make your business profitable. A change was required for a fairer and better service that restaurant and takeaway owners felt happy with being a part of. We don t believe in a one size fits all approach. We have packages, solutions and services for all types of restaurants and takeaway outlets. Whether you are looking for fully integrated ecommerce technology solutions, Website & App Design, Business Consultancy, Marketing, Advertising or Design Services. We ve got it covered degrees. Our mission is simple Providing cutting edge technology platforms and solutions to enable businesses to grow and thrive in the digital world.

4 Solutions for takeaways We recognise that every takeaway has unique needs, customers and challenges. This could be dependent on where you are located, who your customer types are and who your local competitors are. We understand your needs are very different to a restaurant. You may not have the manpower or resources of a restaurant and your business operates in a very different way. Our online ordering package provides you with that extra manpower and solutions that will help you to generate: More orders More customers More profits Our package includes a FREE Website and App, which have full ecommerce functionality that will allow you to start receiving orders immediately. We don t just provide you with a Website and App. We give you SO MUCH MORE.

5 Solutions for restaurants Every restaurant is unique and the dining experience is essential to retain and grow customers. This dining experience needs to be extended correctly and professionally in the digital and online world. Customers are increasingly reviewing, making table reservations and ordering online more than ever before. The importance of your restaurant s online profile is key to the future growth of your business. Your website is your most powerful communication and sales weapon. It s where most people first encounter your restaurant and if you don t have the right website, you will be losing valuable customers to your competitors. Our online services & packages are designed to enhance your restaurant s online profile. We will work with your brand because we know how important it is and how much your brand means to you. Our package includes a FREE Website and App, which have full ecommerce functionality. In addition to our online solutions we provide the below bespoke restaurant services. Design Services Marketing & PR Services Advertising Services Business Consultancy Services

6 Powered by The Kukd Package M A K E A B O O K I N G P O W E R E D B Y K U K D. C O M 28/11/ :00 2 People Find a table Powered by Our package includes FREE Website, App and Table Booking System

7 Cutting edge technology solutions for restaurant and takeaway businesses Each restaurant and takeaway business is different and has unique business needs. That s why our package can be tailored to suit YOUR business goals no matter what size or cuisine type your business is. We don t just provide you with Websites and Apps. We give you SO MUCH MORE. Our package provides you with: FREE fully branded ecommerce Website (see website feature page) FREE iphone, Android and Windows Mobile App FREE Management Dashboard to fully manage your website 24/7 from your computer, tablet or mobile phone FREE complete Order Management Services (Customer order s and SMS confirmations) FREE complete Customer Management Services FREE complete Technical Support Services FREE complete Online Payment and Account Processing Services for all major Credit/Debit Cards and Paypal FREE starter Marketing Pack (Menu counter holder, Open & Closed Sign, KukdPartner Certificate, Free SMS Text to 100 customers and Facebook advert. Facebook, Twitter, Foursquare, Google Places, TripAdvisor profile set up) FREE Facebook Online Menu integration ONLY 1.50 p/p fixed fee on Table Booking Reservations WEEKLY PAYMENTS into YOUR bank account COMMISSION FIXED FEE* * Commission options available at 10% with a capped rate of ONLY 75 + VAT p/week

8 Your Website Our websites are fully responsive, which means that they are optimised for any type of mobile and tablet device. They are designed to manage single and multi-restaurant and takeaway chains. Your App Our Apps are designed to make the customer experience process simple and quick as well as being designed with the look and feel of your restaurant or takeaway brand. The Apps can be used to notify your customers of special offers, deals, special calendar dates and any other key messages and promotions at any time.

9 Our Website & App features include: A choice of templates 7 fully responsive pages which are optimised for desktop, tablet and mobile devices Complete Online Ordering and Table Reservation Bookings System Secure online Debit/ Credit Card and PayPal payment facilities Management Dashboard to allow you to control all aspects of your online business Comprehensive Menu System with intelligent additional item upselling feature at checkout Ability to run your own promotions, advert banners and set your own offer codes Free domain name or use of your existing domain name Capture customer s contact details so you can market to them at anytime Search engine friendly coding for Google, Bing and other major search engines Google Analytics integration account set up to monitor website performance Customer login facilities to allow for repeat orders and create your own loyalty schemes and more

10 Stay connected with us and your customers at all times with our unique KukdLink machine. The KukdLink can process multiple orders which will allow you to increase your takeaway orders. Think of the machine like having multiple telephone lines with virtual staff taking the orders ALL AT THE SAME TIME which you control very easily at the touch of a button. The KukdLink will eliminate incorrect orders, incorrect payment details, language issues and won t ever get engaged and miss out on MORE ORDERS. Built-in order delay functionality with individual soft keys Stores previous order and reservation history with full re-printing functionality Automatically receive your weekly statements at a time suitable to you One-touch customer services callback function 3G, WiFi and NFC compatible Small and discreet footprint with a durable design. 58mm receipt print width Developed with the restaurant and takeaway industry in mind, the KukdLink has a multitude of features and benefits including: Accepting online orders and reservations in real-time with the touch of a button

11 Customer Marketing Support We know how difficult it can be for you as a restaurant or takeaway owner with little or limited marketing budgets to move customers away from the large online ordering and table reservation companies and get them to order and make table reservations directly with you. The KukdPartner solutions will provide your customers with the same level of security, smoothness and high-level experience that they enjoy with company Websites and APPs such as Amazon and EBAY. In addition to our FREE Starter Marketing Pack, we have many additional services available to support you in GETTING MORE CUSTOMERS TO ORDER DIRECTLY FROM YOU There are some simple things that you can do that will not cost you lots of money to help you achieve this. Here are a few of the services we can provide: Customer Promotion, Incentives and Reward Schemes Online Banner Advertising Google Advertising Discounted Menu Design and Printing Discounted Leaflet Design and Printing Text Promotions Promotions Facebook Promotions

12 Other services D I N E I N P R I VAT E We combine fresh ingredients with Indian spices to produce authentic and delicious dishes. Tandoori cuisine in particular requires very specialist training and, as our kitchen is open, discerning diners are able to watch their meals being skilfully prepared by our expert team. The making of Tandoori naan is a visual pleasure all in itself. BOO K FI ND O U T NOW M O R E Bespoke Website & App design Here at KukdPartner we specialise in bespoke Website and App design and build. We totally understand that some businesses require something different or special so that their Website or App reflects them more accurately and attracts the right level of customers. It needs to be engaging, have an eye-catching design that reflects your brand and values. Search Engine Optimisation (SEO) Pay Per Click (PPC) Once your website has been designed you need to make sure that people can find your website in all the major search engines. We are experts in making sure that your website is being found above your competitors. We offer a range of services to help drive traffic to your site. Pay Per Click (PPC) advertising is the fastest and easiest way to bring in traffic to your website from search engines like Google. We can get your website listed on the top position on Google above the other search results. +44 (0) info@kukd.com

13 Design Services At KukdPartner, we know how important a restaurant s or takeaway s brand is in every element. Our many services will help your business grow, expand and succeed. Whatever design services your business needs our KukdPartner designers, marketers, developers and copywriters can provide you with the skills and experience to look after your business and brand. Our design services include: Branding Logo Design Menus Restaurant Items Marketing Literature Signage & Display Materials Printed & Online Adverts Promotional Merchandise Full Print Services Other services include: Marketing and PR Services Advertising Services Consultancy Services

14 Keep your customers coming back Having loyal customers and attracting new customers is one of the key ingredients to the success of your business. In order to do this you need to REWARD & INCENTIVISE YOUR CUSTOMERS. Kukd.com have created a simple and cost effective solution for you to provide a loyalty and reward scheme so that your customers receive immediate and direct rewards, which make them come back to you and not your competitors. Our online loyalty scheme is called KukdPoints and we can simply add this feature in a matter of seconds to your FREE Website and App that you can enjoy from KukdPartner. We have been operating our loyalty points systems for thousands of restaurants and takeaways with great success. This has resulted in creating thousands of loyal customers who come back and redeem their loyalty points with their local and favourite restaurant or takeaway time after time.

15 Collect Reward your customers How does it work? Customers will earn 2 KukdPoints for every 1 they spend when they make an online order through your Website or App. This equates to ONLY 2p for every 1. If you are a restaurant, your customers will earn 50 KukdPoints per person for every table booking they make. The best part is that these customers can only redeem the points they have earned in participating restaurant s or takeaway s. Give your customers that decision making reward to come back to you. What are the costs? It is COMPLETELY FREE to set up the KukdPoints system on your Website and App. Online Orders All orders will be deducted 2p for every 1. E.g. an order of 20 will have a deduction of 40 KukdPoints, which equates to ONLY 40p. This is passed on immediately and directly to your customers, which they can redeem on their next online order or online table booking reservation at your establishment. Table Bookings - We will only charge you 1.50 per person for table bookings BUT we will give back 50 KukdPoints immediately and directly to your customers, which they can redeem at your restaurant. Reporting - Your weekly invoices will detail the redemption points and your dashboard management portal will detail which customers have redeemed points.

16 The KukdClub Take control in providing your customers with food and dining offers directly set by you.

17 Consumers are always looking out for special offers and today in the dining offer cards market there are over 4 million customers that currently spend in excess of 600m (Dining discount card sector only) annually at restaurants and takeaways across the UK and this figure is growing day by day. There are many dining offer cards in the market today offering customers special dining and food offers. But how much control do you have in these offers? By being a partner in our KukdClub dining offer card, you don t need to be forced into providing rigid or fixed promotions set by somebody else for your customers. The choice is totally yours! You can also be a partner in the KukdClub if you are a takeaway establishment too. Customers typically have to pay anywhere between and per year to join most dining discount clubs. But the cost to the customer for joining KukdClub is only 20 per year making this an attractive and affordable loyalty scheme for them to enjoy and be a part of. What s even better, customers can receive their KukdClub Card through points they have earned through our KukdPoints loyalty scheme. This means that they can receive their cards with up to 50% discount or even FREE with their accumulated points! (1000 Points equals 10). KukdClub offers a simple but effective and unique marketing tool for your restaurant or takeaway, one that will see you increase the number of new bookings and new customers. Isn t it time you switched to a system that you can set and manage? Want to be a part of the Club? All that we ask is that you offer KukdClub members whatever you want! There are no restrictions or limitations in what you need to provide! Your choice of promotion offers is entirely up to you! This could be anything from: 10% off your total bill, including drinks. 25% off food only or 30%, 40% or 50% YOUR CHOICE, YOU SELECT YOU ARE IN CONTROL The Benefits Increase orders and customers on your quiet days Select any day and any time of the week you want to set your offers Promote for a specific customer audience Get more customers into your restaurant or to order from your takeaway Choose your own promotional offers ALL THE DEALS ARE SET BY YOU! How much will it cost you? It is totally FREE of charge for you and if you are not with any other dining card provider, we will provide FREE marketing support to reach those new customers* Throughout your participation in the scheme we will never charge you... whatsoever... that s our promise! We would love for you to be a partner in the KukdClub network and we are sure that you will see massive benefits from being part of this ever-growing club. *T&C s Apply

18 Kukd.com Limited EFG Food & Technology Park Cwmbran South Wales NP44 3GA t: +44 (0) e: