4ITP10: IT Maintenance Plan (RO)
|
|
- Alyson McLaughlin
- 8 years ago
- Views:
Transcription
1 4ITP10: IT Maintenance Plan (RO)
2 Information Technology Maintenance Plan (Regional Office) Preventative Maintenance The Regional Office has a significant investment in the hardware and systems it has purchased. Part of the ownership of this equipment is the necessary preventative maintenance. This plan outlines the recurring maintenance procedures for the IT office and the frequency at which the procedures are to occur. Server and Network Maintenance: Review of Server Event Logs: The event logs for the main server will be reviewed with a frequency of once per week. o This includes the System, Application, and Security Logs for each server (virtual or physical). Review of Anti-Virus Logs: The AV logs for the domain will be reviewed with a frequency of at least once per week. o This includes reviewing that the servers definitions are the most recent available, all workstations are updated and are checking in with the AV Server, and the alerting is working correctly. o This would suppose the AV server is configured to alert the IT Officer of any virus outbreaks. Network/System Integrity and Penetration tests will be performed once per quarter. A report of the tests will be provided by the Systems Network Administrator and presented during an update meeting with Director of Corporate Services to be on the first Thursday of each quarter. The report will include: o Results of Port Scan o Network vulnerabilities Server Cleaning o Each physical server will be taken offline for hardware cleaning with the frequency of once per every 6 months. This cleaning includes: Removal of the hardware from the server room and using compressed air to remove any dirt or dust build-up. An inspection of the operation of the servers components including case fans, CPU cooling fans, power supply fans, and hard drives. Access Point Cleaning o The access point will be taken offline for hardware cleaning with the frequency of once per 6 months. This cleaning includes: sequence. An inspection of the operation of the device cooling fans and boot
3 Desktop Computer Maintenance Plan The software on each type of workstation will be inspected and updated every six months including: o Operating System updates o Antivirus Updates (latest definitions) o Inspection of the quarantined suspicious files o Software Updates (Office, Java, Flash, Adobe Reader) Each workstation will be reviewed every 6 months including: o Cleaning out the hardware and checking all components. o Physical inspection of the CPU and motherboard for failed components. o Restoring the operating system to the image for that hardware. o Inspection of the computer components; case fans, CPU cooling fans, power supply fans, Hard drives and CD/DVD ROM drives UPS Maintenance: The APC Smart UPS system will be tested every 7 Days to check the set operations In the form of smooth server shut down during power failures and server start up after power restoration. The event log on the server will be used to check any failures and causes on the ups. Replacement plan The goals of the computing replacement plan are to: 1. Assure that appropriate computing resources are available to staff to support the mission and vision of the institution; 2. Assure that each staff member who uses computing resources in his or her position has a computer of sufficient capability to fulfil his/her responsibilities; 3. Provide for the cost effective and timely purchasing and installation of new equipment while decreasing the deployment time for new equipment; and 4. Expedite the disposal of old equipment.
4 Device Live Span Current Age Replacement The plan covers replacement of existing old workstations in the designated offices. It also covers existing laptops, shared workgroup printers, and mobile computer projection systems. Device office Age Replace/dispose status Software Maintenance Plan The Software Maintenance Plan is a way of ensuring that the organisation has access to the latest release of the software, without having to purchase a new license each time.
5 When you purchase a Software Maintenance Plan for a product, you are entitled to download and install any updates released for that product, for the duration of the maintenance plan. All products come with a minimum 12 month Software Maintenance Plan. This means when you purchase a license, you can download and install any updates that are released within 12 months of your purchase date. After this time, you can either purchase a Software Maintenance Plan extension, or just continue to use the last version of the software you have installed. The table bellow shows the softwares and their license status with intended renewal months. Software Package License review Month
6 Maintenance Plan for IDM Web Site This plan is intended to meet the maintenance needs of IDM Website Content-Based Tasks Who Performs Technical Tasks Who Performs Tasks to be performed as needed: Update news and events Add features Update contacts and organization information Update other content as directed by DOCS. IT Officer Coding as needed IT Officer with Tasks to be completed the first week of every month: Each month the following tasks will be performed on all of the pages on the site, such that each page on the site is maintained throughout the year: Review spelling on technical terms Review, update, and optimize old content Add new content (and optimize) Edit content Check contacts listed on site to be sure they are still correct IT Officer Each month the following tasks will be performed on all of the pages on the site, such that each page on the site is maintained throughout the year: Spell check (refer technical terms to editor) Fix HTML syntax & Section 508 issues; be sure standards are followed Be sure special elements (scripts, multimedia, forms, etc.) work Ask search engine specialist to reindex any major new sections of content. IT Officer with Tasks to be completed every quarter: Update broken links Update home page or features as needed, based on the info provided. IT Officer Review technical problems IT Officer with Tasks to be completed every 12 months: Review content on every Web page Schedule reviews for technical content Review special elements to decide if they are still necessary Review major content sections to decide which are still necessary; decide if need new content sections IT Officer Decide if redesign is necessary (from a technical standpoint) Clean up directory (remove orphan files, etc.) IT Officer with
7 Signature. IT Officer Date Signature Supervisor (DOCS) Date...
Basic Virus Removal Steps
Basic Virus Removal Steps The following are basic instructions on how to remove most virus and spyware that infect Windows XP/Vista computers. By providing these, we hope that users will be able to remove
More informationxassets Hosted Services Microsoft SAM Assist Audits with xassets
xassets Hosted Services Microsoft SAM Assist Audits with xassets 2007-2010 xassets.com Limited Introduction... 2 Preparation... 2 Implementation... 3 Execution of Discovery... 3 Reporting Phase... 3 Information
More informationEasy Do-It-Yourself Computer Maintenance Tips
Easy Do-It-Yourself Computer Maintenance Tips Presented by: Scott A. Hartley, M.A.T. President/CEO, Calibre Computer Solutions, LLC 318 W. Glendale St. Princeton, IN 47670 (812) 386-8919 www.calibre-cs.com
More informationCreated By: 2009 Windows Server Security Best Practices Committee. Revised By: 2014 Windows Server Security Best Practices Committee
Windows Server Security Best Practices Initial Document Created By: 2009 Windows Server Security Best Practices Committee Document Creation Date: August 21, 2009 Revision Revised By: 2014 Windows Server
More informationOvation Security Center Data Sheet
Features Scans for vulnerabilities Discovers assets Deploys security patches transparently Allows only white-listed applications to run in workstations Provides virus protection for Ovation Windows workstations
More informationProgram: Systems Engineering Certificate. Prerequisite: None. Hardware/Software required:
Program: Systems Engineering Certificate Prerequisite: None Hardware/Software required: 1. PC or Mac Any device capable of running remote software. 2. Audio output capable PC so that you can interact with/listen
More informationServer application Client application Quick remote support application. Server application
The system needs to be Online, with a server hosted as a HTTP/WEB interface. The WEB interface will have a login interface, Administrators can download the server & client application to any desktop to
More informationBest Practice Configurations for OfficeScan (OSCE) 10.6
Best Practice Configurations for OfficeScan (OSCE) 10.6 Applying Latest Patch(es) for OSCE 10.6 To find out the latest patches for OfficeScan, click here. Enable Smart Clients 1. Ensure that Officescan
More informationKaren Winter Service Manager Schools and Traded Services 01823 355267 KWinter@somerset.gov.uk
Somerset Services to Education Providers 2014-2015 SOUTHWEST ONE TECHNOLOGY SERVICES Service Provider: Southwest One Service Category: Academy Schools - Chargeable Contact: Karen Winter Service Manager
More informationManageEngine Desktop Central Training
ManageEngine Desktop Central Training Course Objectives Who Should Attend Course Agenda Course Objectives Desktop Central training helps you IT staff learn the features offered by Desktop Central and to
More informationSystem Management. What are my options for deploying System Management on remote computers?
Getting Started, page 1 Managing Assets, page 2 Distributing Software, page 3 Distributing Patches, page 4 Backing Up Assets, page 5 Using Virus Protection, page 6 Security, page 7 Getting Started What
More informationTable Of Contents. - Microsoft Windows - WINDOWS XP - IMPLEMENTING & SUPPORTING MICROSOFT WINDOWS XP PROFESSIONAL...10
Table Of Contents - - WINDOWS SERVER 2003 MAINTAINING AND MANAGING ENVIRONMENT...1 WINDOWS SERVER 2003 IMPLEMENTING, MANAGING & MAINTAINING...6 WINDOWS XP - IMPLEMENTING & SUPPORTING MICROSOFT WINDOWS
More informationOvation Security Center Data Sheet
Features Scans for vulnerabilities Discovers assets Deploys security patches easily Allows only white-listed applications in workstations to run Provides virus protection for Ovation Windows stations Aggregates,
More informationWindows Operating Systems. Basic Security
Windows Operating Systems Basic Security Objectives Explain Windows Operating System (OS) common configurations Recognize OS related threats Apply major steps in securing the OS Windows Operating System
More informationPatch and Vulnerability Management Program
Patch and Vulnerability Management Program What is it? A security practice designed to proactively prevent the exploitation of IT vulnerabilities within an organization To reduce the time and money spent
More informationSample of Hardware Equipment Acceptance Form
Sample of Hardware Equipment Acceptance Form Acceptance Plan: (File Server) (Form P1) Server System Unit Item & Serial No. : Result : Pass / Fail Power-On Self (POST) to be conducted Power on the server
More informationTrend Micro OfficeScan 11.0. Best Practice Guide for Malware
Trend Micro OfficeScan 11.0 Best Practice Guide for Malware Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned
More informationComodo MyDLP Software Version 2.0. Endpoint Installation Guide Guide Version 2.0.010215. Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013
Comodo MyDLP Software Version 2.0 Endpoint Installation Guide Guide Version 2.0.010215 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013 Table of Contents 1.About MyDLP... 3 1.1.MyDLP Features...
More information74% 96 Action Items. Compliance
Compliance Report PCI DSS 2.0 Generated by Check Point Compliance Blade, on July 02, 2013 11:12 AM 1 74% Compliance 96 Action Items Upcoming 0 items About PCI DSS 2.0 PCI-DSS is a legal obligation mandated
More informationSystem Compatibility. Enhancements. Operating Systems. Hardware Requirements. Email Security
Email Security SonicWALL Email Security 7.0 for Microsoft Small Business Server System Compatibility SonicWALL Email Security 7.0 Software is supported on systems with the following: Operating Systems
More informationUsing WMI Scripts with BitDefender Client Security
Using WMI Scripts with BitDefender Client Security Whitepaper Copyright 2009 BitDefender; Table of Contents 1. Introduction... 3 2. Key Benefits... 4 3. Available WMI Script Templates... 5 4. Operation...
More informationTHE OPEN UNIVERSITY OF TANZANIA
THE OPEN UNIVERSITY OF TANZANIA Institute of Educational and Management Technologies COURSE OUTLINES FOR DIPLOMA IN COMPUTER SCIENCE 2 nd YEAR (NTA LEVEL 6) SEMESTER I 06101: Advanced Website Design Gather
More informationInformation Technology Solutions
Managed Services Information Technology Solutions A TBG Security Professional Services Offering LET TBG MANAGE YOUR INFRASTRUCTURE WITH CONFIDENCE: TBG S INTEGRATED IT AUTOMATION FRAMEWORK PROVIDES: Computer
More informationUnderstanding Backup and Recovery Methods
Lesson 8 Understanding Backup and Recovery Methods Learning Objectives Students will learn to: Understand Local, Online, and Automated Backup Methods Understand Backup Options Understand System Restore
More informationBest Practice Configurations for OfficeScan 10.0
Best Practice Configurations for OfficeScan 10.0 Applying Latest Patch(es) for OSCE 10.0 To find out the latest patches, refer to http://www.trendmicro.com/download/product.asp?productid=5 NOTE : There
More informationProduct comparison. GFI LanGuard 2014 vs. Microsoft Windows InTune (October 2013 Release)
Product comparison GFI LanGuard 2014 vs. Microsoft Windows InTune (October 2013 Release) GFI LanGuard 2014 Windows Intune General features Scheduled scans Agent-less r Agent-based Integration with Active
More informationPrivate Cloud. One solution managed by Applied
Private Cloud : : C L O U D S E R V I C E S : : One solution managed by Applied THE CLOUD IS NO LONGER AN IT CONSIDERATION ALONE IT IS FUNDAMENTALLY CHANGING THE WAY EXECUTIVES ACROSS DEPARTMENTS VIEW
More informationManaged Services Agreement. Hilliard Office Solutions, Ltd. PO Box 52510 Phone: 432-617-4677 Midland, Texas 79710 Fax: 432-617-3043
Managed Services Agreement Hilliard Office Solutions, Ltd. PO Box 52510 Phone: 432-617-4677 Midland, Texas 79710 Fax: 432-617-3043 SERVICE DESCRIPTIONS By purchasing these Services from Hilliard Office
More informationDriving Company Security is Challenging. Centralized Management Makes it Simple.
Driving Company Security is Challenging. Centralized Management Makes it Simple. Overview - P3 Security Threats, Downtime and High Costs - P3 Threats to Company Security and Profitability - P4 A Revolutionary
More informationInformation Technology and Services (IT & S)
Information Technology and Services (IT & S) Service Level Agreement (SLA) Table of contents Mission... 3 Scope... 3 Help Desk services... 3 Helpdesk Hours of operations / Service Request... 3 Priority
More informationPatch Management SoftwareTechnical Specs
Patch Management SoftwareTechnical Specs 1. Scalable: a. The PMS (Patch Management Software)must be scalable(can grow as network grows). b. The PMSmust be able to support more than 10k nodes from a single
More informationNE-2273B Managing and Maintaining a Microsoft Windows Server 2003 Environment
NE-2273B Managing and Maintaining a Microsoft Windows Server 2003 Environment Summary Duration Vendor Audience 5 Days Microsoft IT Professionals Published Level Technology 05 October 2005 200 Microsoft
More informationIT Maintenance Checklist. Infrastructure
Check Network Owners Manual on site IT Maintenance Checklist Infrastructure o LAN diagram showing computer and device locations Internet Service Provider o Name of Provider (i.e. AT&T, Time Warner, Embarq,
More informationGETTING STARTED WITH A COMPUTER SYSTEM FACTSHEET
FACTSHEET When setting up a small business there can be many areas of uncertainty, but getting your IT or computer systems right and connected does not need to be one of them. If your company is either
More informationOnDemand. Getting Started Guide
OnDemand Getting Started Guide Copyright Copyright 2009 ACS Technologies Group, Inc. All rights reserved. Reproduction of any part of this publication by mechanical or electronic means, including facsimile
More informationSymantec Endpoint Protection Getting Started Guide
Symantec Endpoint Protection Getting Started Guide 12167130 Symantec Endpoint Protection Getting Started Guide The software described in this book is furnished under a license agreement and may be used
More informationMailwall Remote Features Tour Datasheet
Management Portal & Dashboard Mailwall Remote Features Tour Datasheet Feature Benefit Learn More Screenshot Cloud based portal Securely manage your web filtering policy wherever you are without need for
More informationAdvanced Diploma In Hardware, Networking & Server Configuration
Advanced Diploma In Hardware, Networking & Server Configuration Who should do this course? This course is meant for those persons who have a dream of getting job based on Computer Hardware, Networking
More informationSymantec Mail Security for Domino
Getting Started Symantec Mail Security for Domino About Symantec Mail Security for Domino Symantec Mail Security for Domino is a complete, customizable, and scalable solution that scans Lotus Notes database
More informationAV Management Dashboard
LabTech AV Management Dashboard AV MANAGEMENT DASHBOARD... 1 Overview... 1 Requirements... 1 Dashboard Overview... 2 Clients/Groups... 2 Offline AV Agents... 3 Threats... 3 AV Product... 4 Sync Agent Data
More informationIf the Domain Controller is running Windows Server 2003, it is strongly advised that the Group Policy Management tool is installed.
BGfL Proxy Servers Slow Internet Following a number of calls to the Link2ICT Service desk reporting slow Internet, Investigations were carried out by the BGfL team who identified that slow internet performance
More informationLevel 1 Fundamentals of computing systems and customer care (7266/7267-111)
Level 1 Fundamentals of computing systems and customer care (7266/7267-111) e-quals Assignment guide for Candidates Assignment A www.cityandguilds.com/e-quals07 September 2009 Version 2.1 About City &
More informationCalifornia Department of Technology, Office of Technology Services WINDOWS SERVER GUIDELINE
Table of Contents 1.0 GENERAL... 2 1.1 SUMMARY...2 1.2 REFERENCES...2 1.3 SUBMITTALS...2 1.3.1 General...2 1.3.2 Service Request...3 1.4 EXPECTATIONS...3 1.4.1 OTech...3 1.4.2 Customer...3 1.5 SCHEDULING...4
More informationIT Onsite Service Contract Proposal. For. <<Customer>> Ltd
IT Onsite Service Contract Proposal For Ltd 1 of 14 I N T R O D U C T I O N This Service Contract for Onsite Deskside PC Support (this Service Contract ) is made effective as of February 5th,
More informationESET CYBER SECURITY PRO for Mac Quick Start Guide. Click here to download the most recent version of this document
ESET CYBER SECURITY PRO for Mac Quick Start Guide Click here to download the most recent version of this document ESET Cyber Security Pro provides state-of-the-art protection for your computer against
More informationWINDOWS SERVER HACKS. HLuHB Darmstadt. O'REILLY 5 Beijing Cambridge Farnham Koln Paris Sebastopol Taipei Tokyo
WINDOWS SERVER HACKS HLuHB Darmstadt 15899417 O'REILLY 5 Beijing Cambridge Farnham Koln Paris Sebastopol Taipei Tokyo Contents Credits Foreword Preface vii xvii xix Chapter 1. General Administration 1
More informationManaging and Maintaining a Microsoft Windows Server 2003 Environment
Managing and Maintaining a Microsoft Windows Server 2003 Environment Course 2273: Five days; Blended (classroom/e-learning) Introduction Elements of this syllabus are subject to change. This course combines
More informationA+ Practical Applications Solution Key
A+ Practical Applications Solution Key Module 1 Assignment: Introducing Microsoft Windows - answer the following questions: 1. What attributes are available in the NTFS file system that are not available
More informationMCTS Guide to Microsoft Windows 7. Chapter 7 Windows 7 Security Features
MCTS Guide to Microsoft Windows 7 Chapter 7 Windows 7 Security Features Objectives Describe Windows 7 Security Improvements Use the local security policy to secure Windows 7 Enable auditing to record security
More informationMcAfee MOVE / VMware Collaboration Best Practices
McAfee MOVE / VMware Collaboration Best Practices Christie J. Karrels Sales Engineer Federal DoD January 11, 2013 1 P a g e Contents Introduction... 3 Traditional Anti-Malware vs. Optimized Anti-Malware...
More informationProduct comparison. GFI LanGuard 2014 vs. Microsoft Windows Server Update Services 3.0 SP2
Product comparison GFI LanGuard 2014 vs. Microsoft Windows Server Update Services 3.0 SP2 General features GFI LanGuard 2014 Microsoft WSUS 3.0 SP2 Scheduled scans Agent-less r Agent-based Integration
More informationANTIVIRUS AND SECURITY SOFTWARE
Toshiba Security Support ANTIVIRUS AND SECURITY SOFTWARE d ANTIVIRUS AND SECURITY SOFTWARE The purpose of this document is to help users make the most of the security software that comes preloaded on Toshiba
More informationUniversity Systems Desktop Support Service Level Commitment
University Systems Desktop Support Service Level Commitment The Purpose of this Service Level Commitment (SLC) is to formally define the level of service University Systems will provide to UVic faculty,
More informationIT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS
IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICES Nortech Remote management IT security Services provide around clock remote Management, real time
More informationSUMMARIES OF VIDEOS GRADE 11 SYSTEMS TECHNOLOGIES
SUMMARIES OF VIDEOS GRADE 11 SYSTEMS TECHNOLOGIES 1. Case Study - Understanding Computers and Computing A computer is an electronic device that can accept, process and store data by following instructions
More informationSystem Administrator Guide
System Administrator Guide Webroot Software, Inc. PO Box 19816 Boulder, CO 80308 www.webroot.com Version 3.5 Webroot AntiSpyware Corporate Edition System Administrator Guide Version 3.5 2007 Webroot Software,
More informationNorthwestern University Dell Kace Patch Management
Northwestern University Dell Kace Patch Management Desktop Patch Management Best Practices Table of Contents: 1. Audience 2. Definition 3. Patch Approaches 4. Guidelines for Review, Test, and Deploy 5.
More information"Charting the Course... ... to Your Success!" MOC 50331 D Windows 7 Enterprise Desktop Support Technician Course Summary
Description Course Summary This course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test
More informationUpgrading Client Security and Policy Manager in 4 easy steps
Page 1 of 13 F-Secure White Paper Upgrading Client Security and Policy Manager in 4 easy steps Purpose This white paper describes how to easily upgrade your existing environment running Client Security
More informationGeneral Service Level Agreement
General Service Level Agreement Pricing We offer an unlimited Break / Fix for each device. Cost is below. Server Management = $199 / month per server Network Management = $199 / month per company Desktop
More informationWindows Server 2008 R2 Essentials
Windows Server 2008 R2 Essentials Installation, Deployment and Management 2 First Edition 2010 Payload Media. This ebook is provided for personal use only. Unauthorized use, reproduction and/or distribution
More informationMicrosoft Software Update Services and Managed Symantec Anti-virus. Michael Satut TSS/Crown IT Support m-satut@northwestern.edu
Microsoft Software Update Services and Managed Symantec Anti-virus Michael Satut TSS/Crown IT Support m-satut@northwestern.edu Introduction The recent increase in virus and worm activity has created the
More informationPCI COMPLIANCE REQUIREMENTS COMPLIANCE CALENDAR
PCI COMPLIANCE REQUIREMENTS COMPLIANCE CALENDAR AUTHOR: UDIT PATHAK SENIOR SECURITY ANALYST udit.pathak@niiconsulting.com Public Network Intelligence India 1 Contents 1. Background... 3 2. PCI Compliance
More informationCOMPUTER and NETWORK SUPPORT (CNS) Facilities Services (FS) User s Guide
COMPUTER and NETWORK SUPPORT (CNS) Facilities Services (FS) User s Guide Computer & Network Support (CNS) provides comprehensive computer support, network support, server management, and coordination with
More informationELEN 115 Computer Components and Peripherals
Course Outline Professor: Philip Ashman, M.Sc., P.Eng., CCAI Prerequisite: None Office: C330 Co-requisite: None Phone: (250) 762-5445 ext 4364 Lecture: 3 hrs/wk, Lab: 2.5 hrs/wk E-mail: pashman@okanagan.bc.ca
More informationPROACTIVE PROTECTION MADE EASY
PROACTIVE PROTECTION AUTHOR: ANDREW NIKISHIN KASPERSKY LAB Heuristic Analyzer Policy-Based Security Intrusion Prevention System (IPS) Protection against Buffer Overruns Behaviour Blockers Different Approaches
More informationSecondary DMZ: DMZ (2)
Secondary DMZ: DMZ (2) Demilitarized zone (DMZ): From a computer security perspective DMZ is a physical and/ or logical sub-network that resides on the perimeter network, facing an un-trusted network or
More informationKaspersky Endpoint Security 10 for Windows. Deployment guide
Kaspersky Endpoint Security 10 for Windows Deployment guide Introduction Typical Corporate Network Network servers Internet Gateway Workstations Mail servers Portable media Malware Intrusion Routes Viruses
More informationInformation and Digital Technology
2014 HIGHER SCHOOL CERTIFICATE EXAMINATION Information and Digital Technology Networking and Hardware Total marks 80 Section I Pages 2 7 General Instructions Reading time 5 minutes Working time 2 hours
More informationUser Guide - escan for Linux File Server
1 User Guide - escan for Linux File Server 2 I. Required escan for Linux RPMS / Debian packages RPM Package Name File name mwadmin mwav escan escan-rtm mwadmin-x.x-x..i386.rpm mwav-x.x-x.
More informationNetwork Support Analyst Ref: 14-182 Salary circa 21,000-22,800 per annum 37 hours per week
Network Support Analyst Ref: 14-182 Salary circa 21,000-22,800 per annum 37 hours per week IT Services are looking to recruit a Network Support Analyst to be responsible for delivering professional first
More informationEducation and National Certifications
University of Texas at El Paso Professional and Public Programs 500 W. University Kelly Hall Ste. 212 & 214 El Paso, TX 79968 http://www.ppp.utep.edu/ Contact: Sylvia Monsisvais 915-747-7578 samonsisvais@utep.edu
More informationavast! Small Office Administration Console Small Office Administration Console User Guide
Small Office Administration Console User Guide 1 2 Introduction to the Small Off ice Administrat ion Console The Small Office Administration Console provides central management capability for your installation
More informationIslamic Relief Worldwide ICT Desktop Support Technician
Islamic Relief Worldwide ICT Desktop Support Technician BASE LOCATION: REPORTING TO: LINE MANAGEMENT RESPONSIBILITIES: Waterloo, London ICT Service Delivery None PURPOSE OF DIVISION: ICT is part of the
More informationProtecting Your Organisation from Targeted Cyber Intrusion
Protecting Your Organisation from Targeted Cyber Intrusion How the 35 mitigations against targeted cyber intrusion published by Defence Signals Directorate can be implemented on the Microsoft technology
More informationWindows 7, Enterprise Desktop Support Technician
Course 50331D: Windows 7, Enterprise Desktop Support Technician Page 1 of 11 Windows 7, Enterprise Desktop Support Technician Course 50331D: 4 days; Instructor-Led Introduction This four-day instructor-ledcourse
More informationBasic Hardware Skills:
Level 1: Basic Coverage: Basic hardware and common peripheral components of a computer. Connections for all components. Start-up, power-down, and reboot procedures for public and staff computers. Options
More informationescan Corporate Edition User Guide
Anti-Virus & Content Security escan Corporate Edition (with Hybrid Network Support) User Guide www.escanav.com sales@escanav.com The software described in this guide is furnished under a license agreement
More informationRemote Deposit Terms of Use and Procedures
Remote Deposit Terms of Use and Procedures Use of American National Bank Fox Cities (Bank) Remote Deposit service is subject to the following Terms of Use and Procedures. Bank reserves the right to update
More informationManaging Remote Access
VMWARE TECHNICAL NOTE VMware ACE Managing Remote Access This technical note explains how to use VMware ACE to manage remote access through VPN to a corporate network. This document contains the following
More informationWindows 7, Enterprise Desktop Support Technician Course 50331: 5 days; Instructor-led
Lincoln Land Community College Capital City Training Center 130 West Mason Springfield, IL 62702 217-782-7436 www.llcc.edu/cctc Windows 7, Enterprise Desktop Support Technician Course 50331: 5 days; Instructor-led
More informationThe evolution of virtual endpoint security. Comparing vsentry with traditional endpoint virtualization security solutions
The evolution of virtual endpoint security Comparing vsentry with traditional endpoint virtualization security solutions Executive Summary First generation endpoint virtualization based security solutions
More informationWeb based training for field technicians can be arranged by calling 888-577-4919 These Documents are required for a successful install:
Software V NO. 1.7 Date 9/06 ROI Configuration Guide Before you begin: Note: It is important before beginning to review all installation documentation and to complete the ROI Network checklist for the
More informationSophos Anti-Virus for Windows, version 7 user manual. For Windows 2000 and later
Sophos Anti-Virus for Windows, version 7 user manual For Windows 2000 and later Document date: August 2008 Contents 1 About Sophos Anti-Virus...3 2 Introduction to Sophos Anti-Virus...5 3 Checking the
More informationCYCLOPE let s talk productivity
Cyclope 6 Installation Guide CYCLOPE let s talk productivity Cyclope Employee Surveillance Solution is provided by Cyclope Series 2003-2014 1 P age Table of Contents 1. Cyclope Employee Surveillance Solution
More informationRDPLUS. FAQs. Thank you for choosing RDPlus as the Remote Desktop Technology solution for your Business.
RDPLUS FAQs Thank you for choosing RDPlus as the Remote Desktop Technology solution for your Business. This product is supplied and supported in Australia by Intersoft Computing Pty Ltd. For questions
More informationICT Damage Assessment and Recovery Plan after Cyclone Heta in Niue Islands
ICT Damage Assessment and Recovery Plan after Cyclone Heta in Niue Islands Background Tropical Cyclone Heta (5 January 2004) left behind severe physical damage in Niue, especially in the coastal areas
More informationSTANDARD ON CONTROLS AGAINST MALICIOUS CODE
EUROPEAN COMMISSION DIRECTORATE-GENERAL HUMAN RESOURCES AND SECURITY Directorate HR.DS - Security Informatics Security Brussels, 21/06/2011 HR.DS5/GV/ac ARES (2011) 663475 SEC20.10.05/04 - Standards European
More informationOffice of Education Technology (OET) Security Best Practices Guideline for Districts
Office of Education Technology (OET) Security Best Practices Guideline for Districts Version 1.0 0000 January 12, 2010 Document Owner: Date Created: 1/12/2010 Approver(s): Date Approved: 1/01/2010 Summary:
More informationPLATO Learning Environment System and Configuration Requirements for workstations. October 27th, 2008
PLATO Learning Environment System and Configuration Requirements for workstations October 27th, 2008 Windows 2000 Professional with SP4 Windows XP Professional with SP2 Windows XP Home Edition with SP2
More informationLabnet Services Summary
Labnet Historical Background Labnet Services Summary by Michael Rayment Department of Computer Science The Labnet development team's mantra of success has always been, We can do it better. Even back in
More informationKASPERSKY LAB. Kaspersky Administration Kit version 6.0. Administrator s manual
KASPERSKY LAB Kaspersky Administration Kit version 6.0 Administrator s manual KASPERSKY ADMINISTRATION KIT VERSION 6.0 Administrator s manual Kaspersky Lab Visit our website: http://www.kaspersky.com/
More informationESET SMART SECURITY 9
ESET SMART SECURITY 9 Microsoft Windows 10 / 8.1 / 8 / 7 / Vista / XP Quick Start Guide Click here to download the most recent version of this document ESET Smart Security is all-in-one Internet security
More informationMcAfee Product Entitlement Definitions
McAfee Product Entitlement Definitions McAfee. Part of Intel Security. 2821 Mission College Blvd Santa Clara, CA 95054 www.intelsecurity.com Application Server CPU CPU Core Database An Application Server
More informationModule 3: Resolve Software Failure This module explains how to fix problems with applications that have problems after being installed.
CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! 50331 - Windows 7, Enterprise Desktop Support Technician Duration: 5 days About this Course This five-day
More informationMirtrak 6 Powered by Cyclope
Mirtrak 6 Powered by Cyclope Installation Guide Mirtrak Activity Monitoring Solution v6 is powered by Cyclope Series 2003-2013 Info Technology Supply Ltd. 2 Hobbs House, Harrovian Business Village, Bessborough
More informationInformation Security
Information Security A staff guide to the University's Information Systems Security Policy Issued by the IT Security Group on behalf of the University. Information Systems Security Guidelines for Staff
More informationStep-by-Step Guide to Securing Windows XP Professional with Service Pack 2 in Small and Medium Businesses
Step-by-Step Guide to Securing Windows XP Professional with Service Pack 2 in Small and Medium Businesses 2004 Microsoft Corporation. All rights reserved. This document is for informational purposes only.
More informationInformation and Communication Technology. Patch Management Policy
BELA-BELA LOCAL MUNICIPALITY - - Chris Hani Drive, Bela- Bela, Limpopo. Private Bag x 1609 - BELA-BELA 0480 - Tel: 014 736 8000 Fax: 014 736 3288 - Website: www.belabela.gov.za - - OFFICE OF THE MUNICIPAL
More informationInteract Intranet Version 7. Technical Requirements. August 2014. 2014 Interact
Interact Intranet Version 7 Technical Requirements August 2014 2014 Interact Definitions... 3 Licenses... 3 On-Premise... 3 Cloud... 3 Pulic Cloud... 3 Private Cloud... 3 Perpetual... 3 Self-Hosted...
More information