White Paper. Best Practices Guide: Converting Cisco IOS APs to LWAPP
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1 White Paper Best Practices Guide: Converting Cisco IOS APs to LWAPP
2 Overview: Converting IOS APs to LWAPP Many Cisco customers are now considering whether to convert the software on some or all of their existing autonomous IOS-based Cisco Aironet access points to LWAPP. The AirWave Wireless Management Suite is a flexible, multi-architecture software solution that allows IT to manage Cisco autonomous APs, thin LWAPP access points, and Airespace controllers from the same console. In deciding whether to convert existing APs, you need to consider several factors: Does your organization have budget to complete the conversion to a centralized architecture with Airespace controllers (once converted to LWAPP, the access points cannot function without a centralized controller)? Does your network architecture permit wireless traffic to be centralized or do you need autonomous APs in certain environments? Do your wireless applications require fast roaming and other functionality provided via a centralized architecture or are your existing autonomous access points providing the capabilities you require? Are all your existing autonomous APs capable of being upgraded via a software conversion? If not, will you replace the hardware or continue to operate the remaining thick APs? Is completing a software update to your access points an acceptable risk for your organization in all locations? If you have questions or concerns about converting your autonomous Cisco access points, you may contact AirWave Wireless at and ask to speak with an AirWave Systems Engineer. The remainder of this Best Practices Guide is intended to help organizations who have already decided to convert some or all of their autonomous IOS APs to LWAPP make the transition as seamlessly as possible with the AirWave Wireless Management Suite. AirWave Best Practices: Converting Cisco IOS APs to LWAPP 1
3 Step One: Inventory Your Existing WLAN Infrastructure The first step in converting your autonomous access points to LWAPP is to ensure that you have an accurate inventory of your existing infrastructure. 1. Determine whether any of your IOS devices cannot be converted to LWAPP Obviously, third-party (non-cisco) access points cannot be converted to LWAPP. In addition, many existing Cisco Aironet access points may not be convertible. At present, the following IOS devices do not support LWAPP conversion: Aironet APs with b radios (350, 1200, and 1100) Aironet 1200 Series Access Points that contain first generation a radios Aironet 1100 Series Access Points that contain first generation g radios Aironet 1300 Series Access Points operating in Bridge Mode The following IOS devices do support LWAPP conversion Aironet 1240AG Series Access Points Aironet 1230AG Series Access Points Aironet 1200 Series Access Points containing the second generation802.11g radios (MP21G and MP31G) and second-generation a radios (RM21A and RM22A) Aironet 1130 AG Series Access Points Aironet 1100 Series Access Points that contain g Aironet 1300 Series Access Points operating in AP mode Check the Cisco website at for any updates on conversion capabilities. Figure 1. AMP Inventory Report AirWave Best Practices: Converting Cisco IOS APs to LWAPP 2
4 The AirWave Management Platform s Inventory Report provides a summary of your existing WLAN infrastructure, by vendor and model. You can use this list to identify and further investigate those devices on your network that might not be convertible. You can export the Inventory Report s detailed device-by-device summary to Excel or similar programs to generate a list of equipment to be replaced (or that you will continue to manage as autonomous APs via AMP). Figure 2. "Hardware Replacement List Created by Exporting Inventory Report Data 2. Verify that all controllers will support APs converted from IOS to LWAPP Some controllers may not support converted APs. Before beginning the conversion process, you should use AMP's Inventory Report to identify which controllers are on your network and verify that they will all support converted APs. At present, the following IOS devices do not support LWAPP-converted APs: 3500 Series Wireless LAN Controllers 4000 Series Wireless LAN Controllers 4100 Series Wireless LAN Controllers At present, the following IOS devices do support LWAPP-converted APs: 2000 series controllers 4400 series controllers Cisco Wireless Services Modules (WiSMs) for Cisco Catalyst 6500 Series Switches Controller Network Modules within Cisco 28/37/38xx Series Integrated Services Routers Catalyst 3750G Integrated Wireless LAN Controller Switches Check the Cisco website at for any updates on conversion capabilities. AirWave Best Practices: Converting Cisco IOS APs to LWAPP 3
5 Step Two: Prepare Devices for Conversion 1. Update all firmware to the recommended versions To increase the speed and reliability of the conversion process, you should ensure that all access points and controllers are running the recommended software releases prior to running the conversion tool: Minimum Controller Software: Version 3.1 Minimum Device Software: 12.3(7)JA. AMP s firmware management service can upgrade your existing access points and controllers to the recommended software releases prior to running the conversion tool. AMP provides: Batch parallel upgrades to increase the speed of firmware distribution Scheduling to enable upgrades to occur during off-hours to decrease WLAN downtime Configuration for local/remote upgrade servers to provide optimal flexibility for locations with slow up-link capability Alerts when firmware upgrades fail to ensure limited downtime. 2. Ensure all device settings comply with configuration policies following the firmware upgrade AMP provides a two-phase validation process to ensure that all device configuration settings remain in compliance with your policies following the firmware upgrade (some firmware upgrades may cause certain OID resets, like returning the RF channel to a default setting of 1 ): Phase One: Fetch and store all device configuration settings prior to firmware upgrade Phase Two: Fetch and compare post-upgrade settings to the pre-upgrade settings If any mismatches are discovered after the firmware upgrade, AMP can automatically re-configure the device to bring its configuration back into compliance. NOTE: Because AMP can configure both IOS autonomous APs and LWAPP devices, it can ensure that these configuration policies remain intact through the entire conversion process. 3. Ensure the Telnet service is enabled on all APs and controllers The upgrade tool utilizes telnet to create self-signed certificates on the APs by issuing a series of IOS commands. Telnet is used on controllers to accept the self-signed certificates. For IOS devices AMP provides the ability enable telnet in the template. First check the Group Basic page to see how AMP is communicating with the IOS APs. AirWave Best Practices: Converting Cisco IOS APs to LWAPP 4
6 If Telnet is selected as seen in the figure below, then proceed to the next step. If SSH is selected on the Group Basic page then you will need to check the Template to ensure Telnet is enabled. Look for the following strings within the Template. If you don t see the telnet restrictions within the Template proceed to the next step. access-list 111 permit tcp any any neq telnet line con 0 line vty 0 4 login local line vty 5 15 If you see the telnet restrictions within the Template then make the following changes to enable telnet and apply the changes to the Group. Delete the access-class lines in each interface line con 0 line vty 0 4 login local line vty 5 15 Note: Leave the access-list 111 line; it will not impact telnet operation when the interface restrictions are deleted. For controllers you will need to access the web interface on the controller and select Yes to Allow New Telnet Session on the Management Telnet-SSH page. 4. Ensure converted APs will find a controller (Optional) Converted APs not finding a controller is the biggest hurdle that customers face in the entire conversion process. By configuring IOS devices which have static IP addresses to use DHCP instead will increase the probability that the LWAPP device will find a controller after conversion. It is very easy for AMP to change an AP from static to DHCP from the device management page. Thin AP s Controller Discovery Mechanisms Local Broadcast APs broadcast a controller discovery message. Note - Only applicable for APs on the same subnet as the controller s management interface. AirWave Best Practices: Converting Cisco IOS APs to LWAPP 5
7 DHCP - Option 43 Vendor Code will provide the controller s IP in the DHCP response Note DHCP server must be configured correctly prior to upgrade, see link below. This is the optimal discovery mechanism, because most APs are not located on the same subnet as the controller s management interface. DNS via resolution of CISCO-LWAPP-CONTROLLER.localdomain Note see DNS link below. This method is used for IOS APs that have a static IP address and are not located on the same subnet as the controller s management interface. Warning ensure that there is a DHCP servicing network where the IOS devices reside. For more information, see Cisco DHCP and DNS LWAPP discovery instructions at 5. Ensure system date and time on the APs and controllers are synchronized. The upgrade tool creates self-signed certificates which require date time synchronization of APs, controllers, and the Upgrade Tool. Log into AMP as root Type scripts to change to the scripts directory Type check_ios_lwapp_list.pl > ios_time_file.txt This script creates a csv file which when imported into Excel looks like this For controllers you will need to access the web interface and navigate to the Commands Set Time page to verify date and time. 6. Create the IP File (list of APs convert) for the Upgrade Tool. The conversion process requires that you generate a list of the IP addresses for the APs that are to be converted. AMP generates this list for you via a script file, automatically ignoring any nonconvertible IOS devices. To create an IP File with AMP, you simply: Log into AMP as root Type scripts to change to the scripts directory Type generate_ios_lwapp_list.pl to generate a file called ios_to_lwapp.txt Format - ap-ip-address,telnet-username,telnet-user-password,enable-password scp the file to the Windows machine facilitating the upgrade using putty or another scp client. Step Three: Conversion 1. Download the Upgrade Tool AirWave Best Practices: Converting Cisco IOS APs to LWAPP 6
8 2. Insta ll Upgrade Tool Ensure your machine is running Windows XP or Windows 2000 Ensure your machine is a 1 GHz Pentium III with 512 MB of RAM and 500 Meg of free space on hard drive Ensure you are Administrator on the PC 3. Running the Upgrade tool Import IP File IP File - Import the IP File created in the previous step by click on the browsing widget beside the IP File label. LWAPP Recovery Image If you used AMP to upgrade the FW on your APs, then you don t have to copy the FW iinto C:\\Program Files\Cisco Systems\Upgrade Tool\images directory. Controller Details Enter IP, Telnet Username and Password. System Time Details If the PC running the tool matches the time of the controllers and AP then select Use Machine Time. Else, enter the specified date time. Start Click the Start Button 4. Automatic migration of device history Rather than treating the converted LWAPP device as a brand new device, AMP automatically migrates historical data, so you do not sacrifice reporting, usage history and other trend data when converting your access points. AMP automatically discovers the newly converted AP through its controller and automatically migrates all of that device s history. Note: This also enables AMP to provide very accurate information on the true amount of network downtime associated with the conversion process. 5. Identify Upgrade Conversion Problems Check AMP s Down Device list following conversion. During the conversion process, the old IOS access point s status will change from up to down. The device status will revert to up when the conversion process is successfully completed. This process should typically take no more than 15 minutes. If any device being converted from IOS to LWAPP remains on AMP s Down Device list for more than 15 minutes, you should begin researching whether (and why) the upgrade failed. Step Four: Post-Conversion Analysis & Management 1. Assess overall downtime related to the conversion process You can use AMP s Uptime Report to quickly assess the impact of the IOS LWAPP conversion. This is particularly important if you will be converting your APs in batches: examining downtime data from the initial coversion batches will enable you to predict the impact of subsequent batches. To gauge conversionrela ted downtime, AirWave Best Practices: Converting Cisco IOS APs to LWAPP 7
9 Run an Uptime Report for the period during which the conversion took place Compare the data from the Uptime Report to an Uptime trend report covering the previous day, week, month or year to assess the impact of the conversion. The Uptime Report provides summarized SNMP and ICMP uptime at a network-wide, Group, Folder, and Device level delivering as much detailed information as you require for your analysis. 2. Compare pre-conversion and post-conversion data To determine whether the conversion process had the beneficial impact you expected, you will certainly want to compare post-conversion WLAN performance to pre-conversion levels. Because AMP retains historical data for all converted devices, these comparisons are easy on both a device and group level. Number of users per radio: Following conversion, you would expect to see significantly smoother usage rates on a per radio basis if the controller load-balancing algorithm is working properly. If significant usage spikes occur frequently following conversion, the algorithm may not be functioning properly. Figure 3. Weekly graph of users per radio Error rates: In the chart below, is the dramatic increase in Multiple Retries related to the conversion? With AMP, you can continue to monitor trending over the next weeks and months. Figure 4. Multiply Retry Rate (AP-level) Signal quality: Has the conversion had any positive or negative impact on the average signal quality received by users? In the chart below, a decrease in signal quality followed the conversion. AirWave Best Practices: Converting Cisco IOS APs to LWAPP 8
10 3. Propagating self signed certificates In an upcoming release, AMP will propagate self signed certificates from a controller to secondary and tertiary controllers. Contact customer support at [email protected] for additional information. About AirWave Wireless People move. Networks must follow. Aruba securely delivers networks to users, wherever they work or roam. Our unified mobility solutions include Wi-Fi networks, identity-based security, remote access and cellular services, and centralized multi-vendor network management to enable the Follow-Me Enterprise that moves in lock-step with users: AirWave is the leading developer of world class multi-vendor management for the next generation network - where wireless and wired combine to provide the enterprise with greater flexibility, speed, security, and performance. A division of Aruba Networks (NASDAQ: ARUN), a publicly-traded company listed on the NASDAQ and Russell 2000? Index, AirWave software is used by hundreds of IT organizations, including Fortune 500 companies, retailers, manufacturers, banks, governments, hospitals, MSPs, schools, hotels, Internet service providers, and other institutions. AirWave supports wireless products made by more than 16 vendors including Alcatel, Aruba, Avaya, Cisco, Enterasys, Foundry, Meru, Motorola/Symbol, Nortel, ProCurve, Proxim, Trapeze, and Tropos. To learn more, visit AirWave at Aruba Networks, Inc. AirWave, Aruba Networks, Aruba Mobility Management System, Bluescanner, For Wireless That Works, Mobile Edge Architecture, People Move. Networks Must Follow, RFProtect, The All Wireless Workplace Is Now Open For Business, Green Island, and The Mobile Edge Company are trademarks of Aruba Networks, Inc. All rights reserved. All other trademarks are the property of their respective owners. WP_IOS2LWAPP_US_ AirWave Best Practices: Converting Cisco IOS APs to LWAPP 9
11 1700 S. El Camino Real, Suite 500. San Mateo, CA Tel Fax Aruba Networks, Inc. AirWave, Aruba Networks, Aruba Mobility Management System, Bluescanner, For Wireless That Works, Mobile Edge Architecture, People Move. Networks Must Follow., RFProtect, The All Wireless Workplace Is Now Open For Business, and The Mobile Edge Company are trademarks of Aruba Networks, Inc. All rights reserved. All other trademarks are the property of their respective owners. WP_IOS2LWAPP_US_080813
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