BRUSSELS WASHINGTON AS FROM 18 JUNE. Summer Timetable

Transcription

1 BRUSSELS WASHINGTON AS FROM 18 JUNE Summer Timetable 31 March 26 October 2013

2 Sign up now! Discover a world of benefits with Miles & More Contents The choice is yours 4 How to book your flight 5 Online check-in 6 Mobile check-in 7 Other check-in options; City check-in (Africa) 8-9 Baggage 10 Inflight services 11 Frequent flyers 12 Brussels Airlines Cargo 12 Network maps Brussels Airport map How to use the timetable 22 Destination index Flight schedules Contact us Miles & More is the Brussels Airlines frequent flyer programme, offering you access to a fantastic range of benefits throughout the world. Sign up now and begin enjoying your Miles & More benefits. For more information, go to Important As we constantly strive to improve our services, schedule changes may occur at short notice. We recommend that you always check your flight data before departure. For flights to/from Africa, please reconfirm your reservation 72 hours before departure. For latest updates, please visit brusselsairlines.com Documents Please make sure you carry all necessary and valid documents such as passport, visa, vaccination and health certificates etc... It is the passenger s responsibility to comply with immigration, health, customs and other regulations of the countries of departure, transit and destination. 3

3 The choice is yours With Brussels Airlines you decide for yourself how you would like to fly premium, fully flexible or at the best price. Short-haul network The class that puts you first b.business offers passengers a premium service on our European network, including free access to business lounges, gourmet dining with champagne, guaranteed middle seat free, as well as free change and cancellation of flights. The best economy class in Europe b.flex economy+ is the unique travel solution for passengers who enjoy the time-saving benefits of a high level of service such as priority check-in and fast-track security. b.flex economy+ also offers additional comfort on board passengers may choose their own seat and will receive complimentary food, drinks and newspaper service. In addition, b.flex economy+ passengers can change at the airport to an earlier flight on the same day, or change their flight date and destination with no penalty charges. b.flex economy+ cancellations are also fully reimbursable. The low fare you can trust b.light economy is for passengers looking for the best fares across our network of about 50 European destinations. Passengers will find that our on-board quality is hard to match we have an excellent choice of drinks and snacks for sale at competitive prices and our high standard of service with a smile comes free! Medium-haul and long-haul network When flying medium-haul (to Tel Aviv) and long-haul (to Africa and US), passengers have the choice between Business Class and Economy Class. Our long-haul fleet has undergone a premium makeover and now offers the highest levels of relaxation and comfort, including a fully horizontal flatbed with pneumatic cushion and massage functions in Business Class, while Economy Class passengers will enjoy an ergonomic seat with increased legroom. All passengers also have access to a revolutionary inflight entertainment system with over 100 hours of entertainment and a personal touchscreen TV monitor. How to book your flight brusselsairlines.com Booking online is faster and cheaper Booking via the Brussels Airlines website is the fastest and cheapest way to fly. All you have to do is log on to brusselsairlines.com and select your departure point, destination, dates and your choice of b.business, b.flex economy+ or b.light economy for European flights. For mediumhaul and long-haul flights, you can choose between Business Class and Economy Class. Once you ve done that, you ll have an immediate overview of the range of flights and price availability in one single at-a-glance page. Which means you can choose where, when and at what fare you wish to travel in one simple operation. Customer Contact Centre You can call our Customer Contact Centre at * (within Belgium), where our trained staff will give you full details of flight options and fares, as well as book your chosen reservation (they can also answer any queries on special bookings, promotions etc). Brussels Airport ticketing desk Brussels Airlines maintains a fully-serviced sales desk on the departures level at Brussels airport. Our helpful and trained staff are on hand to deal with all your reservation needs during normal working hours seven days a week. Plus, we have dedicated ticketing desks or representations at all airports across our network. Travel agent Alternatively you can book through your travel agent, who will be able to give you real-time information on flight schedules, information and promotions. Providing your address when booking will enable us to send you a personalised invitation to check in online. See page 6 for the benefits of checking in online. Remember to provide us with your mobile phone number when booking in order to receive free SMS updates in case of flight delays or cancellations. Don t forget to mention your Miles & More membership number when booking. See page 12 for details on Miles & More membership. * Maximum 1 per minute (call setup: 0.051) 4 5

4 Online check-in Queuing up at busy check-in counters is a thing of the past thanks to our online check-in facility. Rather than waiting until you are at the airport, you can check yourself in without any stress from your home or office. Simply go to the online check-in section on our website, and use your ticket number or your booking reference for identification Go to brusselsairlines.com and select Online Check-In. Select departure airport and fill in your booking reference and last name, then click continue. Confirm that you would like to check in for the indicated flight(s), as well as the passenger s name. You are now checked in and a summary page is shown. You can add your frequent flyer number at this stage. You can also change your seat if you wish by clicking on the appropriate button and selecting a new seat. If your final destination is in the United Kingdom, Canada, United States, Mexico, India or China, additional information needs to be filled in. Select how you would like to receive your boarding pass: direct print, receive via , or receive a mobile boarding pass on your webenabled mobile device. You can use this method to check in anytime from 24 hours to one hour before your flight departs. At the airport, when carrying only hand luggage, just go straight to the gate with your boarding pass and your passport. If you have baggage to check in, you will still beat the queues just leave your baggage at the designated Brussels Airlines Baggage Drop Off counters (where available) in our check-in area and proceed to the departure area. Mobile check-in Whether you re between meetings or on your way to the airport, you can now manage your travel plans easily. Check in anywhere, any time, from 24 hours right up to one hour before your flight. There is no need for a printer the boarding pass will be sent to your web-enabled mobile device as a 2D barcode, which can then be scanned at many locations in airports such as at baggage drop-off points, security checkpoints, lounges, tax free shops and at boarding gates Surf to m.brusselsairlines.com from your web-enabled mobile device. Select your language, then select Mobile Check-In. Proceed to check in by supplying your departure airport, booking reference or e-ticket number and your last name. Confirm that you would like to check in for the indicated flight(s), as well as the passenger s name. A seat has been pre-selected for you. You can opt to change this seat, and also add your frequent flyer number. Choose how you would like to receive your mobile boarding pass: via SMS or . If you are choosing the option, please ensure your device is enabled to receive s. After receiving the SMS or , click on the link to view your mobile boarding pass. It is advisable to save the boarding pass on your web-enabled mobile device for offline use. 6 7

5 Other check-in options Express check-in at airports If you have a reservation you can use the Express check-in kiosks at Brussels Airport and selected European destinations. This service is available for all our customers even if you travel with baggage. Just leave your baggage at the designated Brussels Airlines Baggage Drop Off points once you ve retrieved your boarding pass. Customers with electronic tickets need only the electronic ticket number or the booking reference to identify themselves. Return check-in Passengers returning within 24 hours can check in for their outbound and return flights at the same time, as long as they have a confirmed booking. Check-in times Brussels Airlines operates a very busy network, and we aim to ensure that every flight leaves on time. Please observe the latest reporting times for check in listed below, and please bear in mind that a late check-in may result in cancellation of your reservation. Short-haul & Medium-haul flights operated by Brussels Airlines b.light economy, Economy class: please present yourself at check-in no later than 60 minutes prior to departure. b.flex economy+, HON Circle, Senator, FTL, Star Alliance Gold, baggage drop off, Business class: please present yourself at check-in no later than 40 minutes prior to departure. Exceptions: Departure from Brussels (BRU) London (LHR) Madrid (MAD) Paris (CDG) Rome (FCO) Stockholm (BMA) Tel Aviv (TLV) b.flex economy+, HON Circle, Senator, FTL, Star Alliance Gold, Baggage drop off and Business class Please present yourself at check-in no later than min prior to departure 50 min prior to departure 55 min prior to departure 60 min prior to departure 55 min prior to departure 35 min prior to departure 85 min prior to departure NOTE: European flights open for check in 2 hours prior to departure. b.light economy and Economy class Please present yourself at check-in no later than min prior to departure 70 min prior to departure 75 min prior to departure 70 min prior to departure 75 min prior to departure 55 min prior to departure Long-haul flights operated by Brussels Airlines Economy Class: please present yourself at check-in no later than 70 mins prior to departure. Business Class, HON Circle, Senator, FTL, Star Alliance Gold, Baggage drop off: please present yourself at check-in no later than 60 minutes prior to departure. Exceptions: Departure from Abidjan (ABJ) Bujumbura (BJM) Conakry (CKY) Cotonou (COO) Dakar (DKR) Douala (DLA) Freetown (FNA) Kigali (KGL) Kinshasa (FIH) Lomé (LFW) Luanda (LAD) Monrovia (ROB) New York (JFK) Ouagadougou (OUA) Washington (IAD) Yaoundé (NSI) b.flex economy+, HON Circle, Senator, FTL, Star Alliance Gold, Baggage drop off and Business Class Please present yourself at check-in no later than min prior to departure 70 min prior to departure 65 min prior to departure 70 min prior to departure 75 min prior to departure 75 min prior to departure 70 min prior to departure 60 min prior to departure 65 min prior to departure 60 min prior to departure 70 min prior to departure Economy Class Please present yourself at check-in no later than min prior to departure 80 min prior to departure 65 min prior to departure 80 min prior to departure 75 min prior to departure 105 min prior to departure 75 min prior to departure 80 min prior to departure 75 min prior to departure 80 min prior to departure NOTE: African flights open for check in 3 hours prior to departure; flights from New York JFK and Washington open for check in 4 hours prior to departure. City check-in for flights from Africa to Brussels A comfortable and smooth city check-in service is available for Brussels Airlines flights out of Conakry, Kigali, Kinshasa and Monrovia. Conakry Cite Chemin de 13:00 (on flight days) Fer, Immeuble Labe, BP 865 Conakry, Open: 10:00-12:00 (Tue & Thu) Kigali Hotel des Mille Collines, Avenue de l Armee, Open: 10:00- Kinshasa Croisement Boulevard du 30 Juin / Avenue Katanga (en face du Ministère du Travail), Open: 10:30-15:30 (Mon-Sun) Monrovia Ecobank Plaza, Ashmum & Randall Street, Open: 09:00 13:00 (Wed & Fri), 10:00 13:00 (Sat), Closed on public holidays Flights operated by codeshare partners Please check latest check-in timings locally, with your travel agent, online or on your ticket for all flights operated by one of our codeshare partners. 8 9

6 Baggage Hand baggage allowance b.light economy: 1 piece x 6kg (if connecting to Brussels Airlines Economy Class, the Economy Class allowances apply) b.flex economy+: 1 piece x 12kg b.business: 2 pieces x 8kg Economy Class: 1 piece x 12kg Business Class: 2 pieces x 8kg Each piece of hand baggage may not be larger than 55 x 40 x 23cm. Exceptions are foldable garment bags. They count as hand baggage up to a size of 57 x 54 x 15cm. Pieces of baggage exceeding these limits have to be checked in. As the stowage space in the cabin is limited we will transport them in the cargo hold. This is in the interest of your own and other passengers safety and comfort. Checked baggage allowance (Brussels Airlines applies the piece concept) b.light economy: 1 piece x 23kg b.flex economy+: 1 piece x 23kg b.business: 2 pieces x 32kg Economy Class: (to/from USA and Tel Aviv) 1 piece x 23kg Business Class: (to/from USA and Tel Aviv) 2 pieces x 32kg Economy Class: (to/from Africa) 2 pieces x 23kg, max. linear measure 158cm per item Business Class: (to/from Africa) 2 pieces x 32kg, max. linear measure 158cm per item Infants not occupying a seat are allowed 1 piece x 23kg checked baggage free of charge, max. linear measure 158cm, and 1 collapsible stroller (independent of travel class). Miles & More Hon Circle and Senator members may check in an extra piece of 23kg free of charge when travelling in b.light economy, b.flex economy+ and Economy class, and an extra piece of 32kg when travelling in b.business and Business class. Miles & More Frequent Travellers may check in an extra piece of 23kg free of charge when travelling in b.light economy, b.flex economy+ and Economy class. Valid on Miles & More carriers only. Special promotions offering a higher baggage allowance, including for ski and golf equipment, may be available. Please check at brusselsairlines.com, with our Customer Contact Centre (in Belgium )* or with your travel agent for details. * Maximum 1 per minute (call setup: 0.051) Excess baggage Supplementary charges for excess baggage are levied per piece. For detailed information on excess and special baggage charges, please visit brusselsairlines.com. Inflight services Brussels Airlines serves complimentary meals or snacks and drinks to all passengers on medium and long haul flights, and to b.business and b.flex economy+ passengers on its European network. b.light economy passengers have the choice to purchase a wide range of drinks and snacks from our on-board menu*. Special meals Special meals are available on all Brussels Airlines operated flights for b.business, b.flex economy+, Economy and Business class passengers, and include: vegetarian Hindu meal, vegetarian vegan meal, vegetarian Jain meal, vegetarian lacto-ovo meal, vegetarian Oriental meal, vegetarian raw meal, Hindu meal, Kosher meal, Muslim meal, baby meal, child meal, bland meal, diabetic meal, gluten-intolerant meal, low-calorie meal, low-fat meal, low-salt meal, low-lactose meal, seafood meal, and fruit platter meal. Ideally, special meals should be ordered when booking flight tickets. Due to catering requirements, special meals have to be ordered at the latest 24 hours before departure. Please contact our Customer Contact Centre ( ) or your travel agent for further details. Special assistance Brussels Airlines provides a range of services to make travelling as easy and comfortable as possible for passengers requiring special assistance. Please call our Customer Contact Centre ( ) for further details. Unaccompanied minors Brussels Airlines prides itself on looking after all its passengers, especially young people travelling alone. Please contact our Customer Contact Centre ( ) or your travel agent for further details. *Should drinks and snacks not be available for purchase due to operational reasons, a complimentary drink and snack will be provided. Maximum 1 per minute (call setup: 0.051) 10 11

7 Frequent flyers Miles & More Frequent Flyer Programme Miles & More is Europe s leading frequent flyer programme, offering Brussels Airlines passengers direct access to a fantastic range of benefits and advantages when flying throughout the world. With Miles & More, Brussels Airlines frequent flyers can now earn miles faster than with any other programme. Africa destination map Casablanca MOROCCO Marrakech Agadir ALGERIA TUNISIA LIBYA EGYPT Cairo Earn and spend more miles in less time across a wide range of air and ground partners 9 Miles & More fully integrated airline partners, plus over 20 other airline partners 27 Star Alliance airline partners Spend miles all year round with over 200 ground partners in 140 different countries worldwide Hotels, car rental, telecom, shopping and lifestyle events Earn and spend miles at WorldShop, Miles & More s great online shopping arcade Retroactive miles credit with all Miles & More partners over the last 6 months, even for new enrolments 2 year Miles & More status expiry limit Brussels Airlines Cargo Your freight highway to Africa and America; your cargo expressway in Europe Brussels Airlines Cargo offers freight services to and from 17 African destinations. We also operate daily return flights to New York JFK, and return flights to Washington five times weekly (as from 18 June), with connections to and from more than 50 European destinations. We also provide trans- European and intercontinental air cargo and overland freight airport-to-airport transport services in cooperation with partner airlines and road transport companies. For more information on shipping goods out of Brussels, call our agent at +32 (0) For cargo from anywhere else in the world, visit our sales agent at euro-cargo.com. For shipping from Africa, visit brusselsairlines.com to contact our local stations directly. Dakar SENEGAL Banjul GAMBIA MAURITANIA GUINEA BISSAU GUINEA Conakry SIERRA Freetown LEONE Monrovia LIBERIA MALI BURKINA FASO Ouagadougou TOGO BENIN NIGER NIGERIA IVORY COAST Abuja Cotonou CENTRAL GHANA LagosCAMEROON AFRICAN REPUBLIC Lomé Abidjan Accra Douala Port Yaoundé Harcourt EQUAT. DEMOCRATIC GUINEA CONGO REPUBLIC OF Libreville GABON THE CONGO 19 destinations in Africa Abidjan, Agadir, Banjul, Bujumbura, Conakry, Cotonou, Dakar, Douala, Entebbe, Freetown, Kigali, Kinshasa, Lomé, Luanda, Marrakech, Monrovia, Nairobi, Ouagadougou & Yaoundé 3 Korongo Airlines destinations Johannesburg, Lubumbashi & Mbuji-Mayi 11 codeshare destinations Casablanca (with Air Maroc); Abuja, Accra, Johannesburg, Khartoum, Libreville, Lagos, Luanda & Port Harcourt (with Lufthansa); Cairo (with Egyptair); Nairobi (with SWISS) Luanda CHAD Kinshasa ANGOLA NAMIBIA SUDAN SOUTH SUDAN UGANDA SOMALIA KENYA Entebbe Kigali Nairobi RWANDA Bujumbura BURUNDI ZAMBIA BOTSWANA SOUTH AFRICA Mbuji-Mayi Lubumbashi Khartoum ZIMBABWE TANZANIA MALAWI Johannesburg MOZAMBIQUE ERITREA DJIBOUTI ETHIOPIA Legend Brussels Airlines flights Korongo Airlines flights Codeshare flights 12 13

8 Europe destination map Umea Over 60 premium European destinations Perfect for one-day, weekend and leisure trips Oslo Stockholm Helsinki Tallinn Gothenburg Riga Edinburgh Copenhagen Vilnius Moscow Manchester Birmingham Bristol London Heathrow Gdansk Hamburg Poznan Hannover Berlin Wroclaw Warsaw BRUSSELS Krakow Frankfurt Prague Kiev MADEIRA Funchal Porto Bilbao Madrid Paris Strasbourg Munich Basel Zurich Geneva Lyon Toulouse Marseille Barcelona Turin Nice Milan Venice Bologna Florence Rome Vienna Ljubljana Naples Zagreb Budapest Bucharest Lisbon Faro Malaga Palermo Malta Lamezia Terme Catania Athens Legend Brussels Airlines flights Codeshare flights Tel Aviv 14 15

9 Moncton BAHAMAS SAINT KITTS AND NEVIS destination map 2 Brussels Airlines destinations in US Daily direct flight to New York JFK Direct flight to Washington as from 18 June 30 Connections to nearly US destinations with direct flights to Chicago, Washington & New York in codeshare with Star Alliance partners 9 destinations in Canada Calgary, Halifax, Moncton, Montreal, Ottawa, Québec City, Toronto, Vancouver & Winnipeg in codeshare with Air Canada 16 Legend Brussels Airlines flights Codeshare flights SINGAPORE MALAYSIA 2 San Juan Delhi United States/Canada DOMINICAN REP. HAITI Middle East & Asia destination map JAMAICA 17 Legend Codeshare flights CUBA THAILAND Bangkok Fort Lauderdale Singapore in codeshare with Lufthansa Orlando Tampa Bangkok in codeshare with Thai Airways Houston 2 Atlanta Austin destinations in Southeast Asia Dallas Phoenix Mumbai San Diego New York Washington 1 Las Vegas Los Angeles UN I T E D S TAT ES INDIA Philadelphia Chicago Denver San Francisco Halifax destination in the Middle East Abu Dhabi in codeshare with Etihad Airways Boston destinations in India Delhi & Mumbai in codeshare with Jet Airways Portland 1 Toronto Montreal Abu Dhabi Minneapolis CHINA Québec City Ottawa Seattle Beijing CANADA Winnipeg destination in China Beijing in codeshare with Hainan Airlines Calgary Vancouver

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11 Brussels Airport map LEVEL 2 LEVEL 1 GATES A28-A39 LEVEL 0 LEVEL -2 BRUSSELS AIRLINES LOUNGE Fast Lane BRUSSELS AIRLINES TRANSFER & SERVICES GATES A40-A72 GATES T61-T72 A57 BRUSSELS AIRLINES TRANSFER & SERVICES OPPOSITE GATE A40 Brussels Airport, the home base of Brussels Airlines, is tailored to suit the needs of all passengers whether they require a full-service product or are low-fare seekers. International surveys and ratings have shown that Brussels Airport is one of the most welcoming and efficient in the world T-ZONE PLAY AREA LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 0 LEVEL -1 DEPARTURES BRUSSELS AIRLINES SALES & TICKETING ARRIVALS BUSES RAILWAY STATION TO GATES A/T BRUSSELS AIRLINES SUNRISE LOUNGE BUS TRANSFER TO B-GATES 57 TO GATES B Transport to/from Brussels Airport Car rental The car rental companies are located in the arrivals hall level 2. To return your car, follow the signage at Brussels Airport for Front Park 1. Returning your car is simple and should take no longer than 10 minutes. Fast Lane BRUSSELS AIRLINES TRANSFER & SERVICES BESIDE GATE B16 PLAY AREA BRUSSELS AIRLINES CHECK-IN BRUSSELS AIRLINES BAGGAGE SERVICES PREMIUM GATES B01-B40 GATES B80-B98 BUS TRANSFER TO A/T-GATES PLAY AREA DEPARTURES LEVEL 3 ARRIVALS LEVEL 2 LEVEL 0 Brussels Airlines Services Restaurants & bars Shops Tickets & airline services Airline lounges Relaxation Zone wi Wi-Fi is available in all areas of the fi passenger terminal and the piers Check-in rows Baggage reclaim area Taxis Taxis are continuously available outside the arrivals hall, level 2. We advise you to use official taxis carrying a yellow/ blue licence emblem. Wheelchair users can reserve a taxi with Taxi Hendricks via tel. +32 (0) or hendriks.be Buses The bus station is located at level 0 and provides bus services to many cities around Brussels Airport. For more information you can contact: De Lijn: tel. +32 (0) or delijn.be MIVB/STIB: tel. +32 (0) or stib.be Airport Express: Antwerp Brussels Airport Antwerp: tel. +32 (0) or airportexpress.be Royal Dutch Coaches: Brussels Airport Rotterdam The Hague: royaldutchcoach.nl Trains The train station is located at Brussels Airport at level -1. The Brussels Airport Express takes you up to four times an hour to the centre of Brussels in 15 minutes. From there you can connect to the Belgian and international rail networks. For more information please contact NMBS/SNCB via tel. +32 (0) or b-rail.be Lost, found and refused objects In the terminal: go to the information desk in the arrivals hall level 2 (opening hours 6am-midnight). For more information, tel daily 7am-10pm Left on board: go to the Brussels Airlines desk in the baggage reclaim area or lost.properties@brusselsairlines. com; Lost baggage: go to the Brussels Airlines desk in the baggage reclaim area Transfers All flights from non-schengen countries arrive at B-Gates All flights from Schengen countries depart from A-Gates 20 21

12 Flight schedules How to use the timetable Index ABIDJAN [ABJ] IVORY COAST P25 ABU DHABI [AUH] UAE P25 Additional information about route Destination city, [airport code] and country ABUJA [ABV] NIGERIA ACCRA [ACC] GHANA AGADIR [AGA] MOROCCO ATHENS [ATH] GREECE P25 P25 P25 P25 ATLANTA [ATL] US P25 TO HAMBURG [HAM] GERMANY 09:40 11:05 SN2623 BE* BANGKOK [BKK] THAILAND BANJUL [BJL] THE GAMBIA BARCELONA [BCN] SPAIN P25 P25 P25 FROM TORONTO PEARSON [YYZ] CANADA 17:30 08:35+1 SN9554 AC SN9552 AC YUL Transit stop or destination where to change aircraft BASEL [BSL] SWITZERLAND P25 BEIJING [PEK] PEOPLE S REPUBLIC OF CHINA P26 BERLIN TEGEL [TXL] GERMANY P26 EDINBURGH [EDI] UK ENTEBBE [EBB] UGANDA FARO [FAO] PORTUGAL P28 P28 P28 Departure and Arrival in local time Arrival one day later Flight number Days of operation (in bold text), whereby: 1= Mo, 2= Tu... 7= Su. Non-flight days in light text Codeshare flights some Brussels Airlines flights may be operated by: BILBAO [BIO] SPAIN BIRMINGHAM [BHX] UK BOLOGNA [BLQ] ITALY BOSTON [BOS] US BRISTOL [BRS] UK BUCHAREST [OTP] ROMANIA BUDAPEST [BUD] HUNGARY BUJUMBURA [BJM] BURUNDI CAIRO [CAI] EGYPT CALGARY [YYC] CANADA CASABLANCA [CMN] MOROCCO CATANIA [CTA] ITALY CHICAGO [ORD] US CLEVELAND [CLE] US CONAKRY [CKY] GUINEA P26 P26 P26 P26 P26 P27 P27 P27 P27 P27 P27 P27 P27 P27 P27 FLORENCE [FLR] ITALY FORT LAUDERDALE [FLL] US FRANKURT [FRA] GERMANY FREETOWN [FNA] SIERRA LEONE FUNCHAL [FNC] PORTUGAL GDANSK [GDN] POLAND GENEVA [GVA] SWITZERLAND GOTHENBURG [GOT] SWEDEN HALIFAX [YHZ] CANADA HAMBURG [HAM] GERMANY HANNOVER [HAJ] GERMANY HELSINKI [HEL] FINLAND HOUSTON [IAH] US JOHANNESBURG [JNB] SOUTH AFRICA P29 P29 P29 P29 P29 P29 P30 P30 P30 P30 P30 P30 P30 P31 AC AT A3 BT EY HU JP KM Air Canada Royal Air Maroc Aegean Airlines Air Baltic Etihad Airways Hainan Airlines Adria Airways Air Malta LH Lufthansa LX Swiss International Airlines MS Egyptair OS Austrian Airlines OU Croatia Airlines OV Estonian Air PS Ukraine International Airlines RO TF TG TP UA US 9W Tarom Malmö Aviation Thai Airways TAP United Airlines US Airways Jet Airways COPENHAGEN [CPH] DENMARK COTONOU [COO] BENIN DAKAR [DKR] SENEGAL DALLAS [DFW] US DELHI [DEL] INDIA DENVER [DEN] US DOUALA [DLA] CAMEROON P28 P28 P28 P28 P28 P28 P28 KHARTOUM [KRT] SUDAN KIEV [IEV] UKRAINE KIGALI [KGL] RWANDA KINSHASA [FIH] DEMOCRATIC REPUBLIC OF CONGO KRAKOW [KRK] POLAND LAGOS [LOS] NIGERIA LAMEZIA TERME [SUF] ITALY P31 P31 P31 P31 P31 P31 P

13 Index continued LAS VEGAS [LAS] US LIBREVILLE [LBV] GABON LISBON [LIS] PORTUGAL LJUBLJANA [LJU] SLOVENIA LOMÉ [LFW] TOGO LONDON HEATHROW [LHR] UK LOS ANGELES [LAX] US P31 P31 P31 P32 P32 P32 P32 PARIS [CDG] FRANCE PARIS [XPG] FRANCE PHOENIX [PHX] US PORTLAND [PDX] US PORTO [OPO] PORTUGAL POZNAN [POZ] POLAND PRAGUE [PRG] CZECH REPUBLIC QUEBEC CITY [YQB] CANADA P36 P36 P36 P36 P36 P36 P36 P36 TO ABIDJAN [ABJ] IVORY COAST 11:30 17:40 SN OUA 14:35 19:20 SN :35 21:40 SN COO TO ABU DHABI [AUH] UNITED ARAB EMIRATES 11:20 20:00 SN4101 EY :15 06:55+1 SN4103 EY FROM ABIDJAN [ABJ] IVORY COAST 18:55 05:10+1 SN OUA 20:30 07:10+1 SN LFW 22:50 07:25+1 SN FROM ABU DHABI [AUH] UNITED ARAB EMIRATES 02:30 07:40 SN4102 EY :10 14:20 SN4104 EY LUANDA [LAD] ANGOLA LYON [LYS] FRANCE P32 P32 RIGA [RIX] LATVIA ROME [FCO] ITALY P37 P37 TO ABUJA [ABV] NIGERIA 06:45 15:10 SN7015 LH SN7202 LH FRA FROM ABUJA [ABV] NIGERIA 22:00 07:50+1 SN7203 LH SN7016 LH FRA MADRID [MAD] SPAIN MALAGA [AGP] SPAIN MALTA [MLA] MALTA MANCHESTER [MAN] UK MARRAKECH [RAK] MOROCCO P33 P33 P33 P33 P33 SAN DIEGO [SAN] US SAN FRANCISCO [SFO] US SEATTLE [SEA] US SINGAPORE CHANGI [SIN] SINGAPORE STOCKHOLM [BMA] SWEDEN P37 P37 P37 P37 P37 TO ACCRA [ACC] GHANA 11:20 18:50 SN7003 LH SN7218 LH FRA TO AGADIR [AGA] MOROCCO 06:30 09:20 SN FROM ACCRA [ACC] GHANA 20:45 07:40+1 SN7219 LH SN7016 LH FRA FROM AGADIR [AGA] MOROCCO 10:10 14:50 SN MARSEILLE [MRS] FRANCE MILAN LINATE [LIN] ITALY MILAN MALPENSA [MXP] ITALY MINNEAPOLIS [MSP] US MONROVIA [ROB] LIBERIA MONTREAL [YUL] CANADA MOSCOW [DME] RUSSIA MUMBAI/BOMBAY [BOM] INDIA P33 P33 P34 P34 P34 P34 P34 P34 STRASBOURG [SXB] FRANCE TALLINN [TLL] ESTONIA TAMPA [TPA] US TEL AVIV [TLV] ISRAEL TORONTO PEARSON [YYZ] CANADA TOULOUSE [TLS] FRANCE TURIN [TRN] ITALY UMEA [UME] SWEDEN P38 P38 P38 P38 P38 P38 P38 P38 TO ATHENS [ATH] GREECE 11:45 16:10 SN6501 A :15 00:45+1 SN6523 A TO ATLANTA [ATL] US GEORGIA 09:30 15:45 SN7001 LH SN7242 LH FRA TO BANGKOK [BKK] THAILAND 13:30 05:35+1 SN8601 TG FROM ATHENS [ATH] GREECE 08:30 11:00 SN6502 A :00 19:30 SN6524 A FROM ATLANTA [ATL] US GEORGIA 17:55 13:05+1 SN7243 LH SN7018 LH FRA FROM BANGKOK [BKK] THAILAND 00:30 07:40 SN8602 TG MUNICH [MUC] GERMANY NAIROBI [NBO] KENYA NAPLES [NAP] ITALY P34 P34 P34 VANCOUVER [YVR] CANADA VENICE [VCE] ITALY VIENNA [VIE] AUSTRIA P39 P39 P39 TO BANJUL [BJL] GAMBIA 10:45 14:55 SN FROM BANJUL [BJL] GAMBIA 21:45 05:35+1 SN NEW YORK NEWARK [EWR] US P35 NEW YORK [JFK] US P35 NICE [NCE] FRANCE P35 ORLANDO [MCO] US P35 OSLO [OSL] NORWAY P35 OTTAWA [YOW] CANADA P35 OUAGADOUGOU [OUA] BURKINA FASO P35 PALERMO [PMO] ITALY P35 VILNIUS [VNO] LITHUANIA WARSAW [WAW] POLAND WASHINGTON DC [IAD] US WINNIPEG [YWG] CANADA WROCLAW [WCO] POLAND YAOUNDÉ [NSI] CAMEROON ZAGREB [ZAG] CROATIA ZURICH [ZRH] SWITZERLAND P39 P39 P39 P40 P40 P40 P40 P40 TO BARCELONA [BCN] SPAIN 06:30 08:25 SN :50 13:45 SN :00 13:55 SN :45 20:45 SN TO BASEL [BSL] SWITZERLAND 06:30 07:35 SN :05 18:10 SN FROM BARCELONA [BCN] SPAIN 09:05 11:10 SN :25 16:30 SN :35 16:40 SN :25 23:25 SN FROM BASEL [BSL] SWITZERLAND 08:10 09:15 SN :45 19:50 SN

14 TO BEIJING [PEK] PEOPLE S REPUBLIC OF CHINA 13:40 05:30+1 SN4115 HU TO BERLIN TEGEL [TXL] GERMANY 06:50 08:15 SN :55 11:15 SN :10 16:35 SN :30 19:50 SN :40 20:00 SN :45 22:05 SN TO BILBAO [BIO] SPAIN 11:15 13:20 SN :00 14:05 SN :45 22:50 SN TO BIRMINGHAM [BHX] UNITED KINGDOM 08:50 09:10 SN2037 BE** :20 11:45 SN2039 VO* :00 15:10 SN :00 15:20 SN2045 BE** :00 20:20 SN2047 VO* :05 21:25 SN2049 BE** * FLIGHTS OPERATED BY TYROLEAN AIRLINES * TO BOLOGNA [BLQ] ITALY 06:30 08:15 SN TO BOSTON [BOS] US MASSACHUSETTS 08:30 13:55 SN7017 LH SN7238 LH FRA 11:10 18:35 SN7053 LH SN7240 LH MUC 12:00 18:34 SN8801 UA SN8833 UA IAD FROM BEIJING [PEK] PEOPLE S REPUBLIC OF CHINA 01:20 06:55 SN4116 HU FROM BERLIN TEGEL [TXL] GERMANY 06:40 08:00 SN :50 10:20 SN :45 13:10 SN :10 18:40 SN :20 21:40 SN FROM BILBAO [BIO] SPAIN 06:45 08:45 SN :00 15:55 SN :45 16:40 SN FROM BIRMINGHAM [BHX] UNITED KINGDOM 06:25 08:50 SN2050 BE** :40 11:55 SN2038 BE** :15 14:35 SN2040 VO* :40 17:50 SN :50 18:10 SN2046 BE** :50 23:10 SN2050 VO* * FLIGHTS OPERATED BY TYROLEAN AIRLINES * FROM BOLOGNA [BLQ] ITALY 08:45 10:35 SN FROM BOSTON [BOS] US MASSACHUSETTS 14:16 07:15+1 SN8834 UA SN8802 UA IAD 16:40 07:40+1 SN7239 LH SN7016 LH FRA 20:20 14:30+1 SN7241 LH SN7056 LH MUC TO BUCHAREST [OTP] ROMANIA 10: SN4031 RO :05 22:45 SN4035 RO TO BUDAPEST [BUD] HUNGARY 06:30 08:25 SN :30 11:25 SN :30 12:35 SN :40 13:45 SN :25 17:25 SN :35 20:35 SN TO BUJUMBURA [BJM] BURUNDI 10:40 19:05 SN TO CAIRO [CAI] EGYPT 15:55 20:25 SN5601 MS TO CALGARY [YYC] CANADA 10:50 17:35 SN9551 AC SN9557 AC YUL TO CASABLANCA [CMN] MOROCCO 13:45 16:05 SN4053 AT :40 20:00 SN4055 AT :55 23:15 SN4057 AT TO CATANIA [CTA] ITALY 06:40 09:20 SN :15 13:55 SN TO CHICAGO [ORD] US ILLINOIS 11:00 12:50 SN8803 UA FROM BUCHAREST [OTP] ROMANIA 07:20 09:10 SN4032 RO :30 18:20 SN4036 RO FROM BUDAPEST [BUD] HUNGARY 08:55 10:55 SN :55 13:55 SN :05 15:15 SN :15 16:25 SN :55 20:00 SN :05 23:10 SN FROM BUJUMBURA [BJM] BURUNDI 20:05 07:10+1 SN NBO FROM CAIRO [CAI] EGYPT 10:00 14:45 SN5602 MS FROM CALGARY [YYC] CANADA 06:45 08:35+1 SN9558 AC SN9552 AC YUL 12:00 08:35+1 SN9558 AC SN9552 AC YUL FROM CASABLANCA [CMN] MOROCCO 08:35 12:45 SN4054 AT :30 16:40 SN4056 AT :45 19:55 SN4058 AT FROM CATANIA [CTA] ITALY 10:10 12:55 SN :45 17:30 SN FROM CHICAGO [ORD] US ILLINOIS 18:00 09:00+1 SN8804 UA TO BRISTOL [BRS] UNITED KINGDOM 09:35 10:00 SN2055 BE* :20 16:45 SN2057 BE* :50 21:15 SN2059 BE* FROM BRISTOL [BRS] UNITED KINGDOM 06:20 08:40 SN2060 BE* :30 12:50 SN2056 BE* :15 19:35 SN2058 BE* TO CLEVELAND [CLE] US OHIO 10:00 15:55 SN8807 UA SN8883 UA EWR TO CONAKRY [CKY] GUINEA 11:25 18:10 SN DKR FROM CLEVELAND [CLE] US OHIO 14:55 07:45+1 SN8884 UA SN8808 UA EWR FROM CONAKRY [CKY] GUINEA 19:40 05:40+1 SN DKR 26 27

15 TO COPENHAGEN [CPH] DENMARK 08:50 10:20 SN :45 11:15 SN :30 14:00 SN :55 16:30 SN :50 19:25 SN :20 21:50 SN TO COTONOU [COO] BENIN 14:35 20:15 SN ABJ TO DAKAR [DKR] SENEGAL 11:25 15:45 SN :25 15:45 SN TO DALLAS [DFW] US TEXAS 11:00 17:26 SN8803 UA6225 UA ORD TO DELHI [DEL] INDIA 10:10 21:45 SN4129 9W TO DENVER [DEN] US COLORADO 11:00 16:50 SN8803 UA SN8811 UA ORD 12:00 17:53 SN8801 UA SN8809UA IAD TO DOUALA [DLA] CAMEROON 10:30 16:30 SN :35 20:25 SN TO EDINBURGH [EDI] UNITED KINGDOM 15:10 16:05 SN :05 22:00 SN TO ENTEBBE [EBB] UGANDA 10:50 22:15 SN KGL FROM COPENHAGEN [CPH] DENMARK 06:35 08:10 SN :55 12:25 SN :50 13:20 SN :30 16:00 SN :00 18:35 SN :55 21:30 SN FROM COTONOU [COO] BENIN 21:25 07:25+1 SN ABJ FROM DAKAR [DKR] SENEGAL 21:55 05:40+1 SN :55 05:40+1 SN FROM DALLAS [DFW] US TEXAS 14:56 09:00+1 SN8858 UA SN8804 UA ORD FROM DELHI [DEL] INDIA 02:35 07:55 SN4130 9W FROM DENVER [DEN] US COLORADO 10:30 09:00+1 SN8812 UA SN8804 UA ORD 11:30 07:15+1 SN8810 UA SN8802 UA IAD FROM DOUALA [DLA] CAMEROON 21:30 05:20+1 SN :30 07:05+1 SN FROM EDINBURGH [EDI] UNITED KINGDOM 05:45 08:50 SN :40 19:45 SN FROM ENTEBBE [EBB] UGANDA 23:20 06:40+1 SN :35 14:35 SN3801* :00 15:00 SN3801* * VALID ONLY IN JUL/AUG TO FLORENCE [FLR] ITALY 09:45 11:40 SN :00 11:55 SN :10 14:05 SN :05 17:00 SN TO FORT LAUDERDALE [FLL] US FLORIDA 10:00 17:40 SN8807 UA SN8885 UA EWR TO FRANKFURT [FRA] GERMANY 06:40 07:45 SN7015 LH :30 09:35 SN7017 LH :30 10:35 SN7001 LH :10 12:15 SN7003 LH :50 14:55 SN7019 LH :50 15:55 SN7005 LH :30 18:35 SN7007 LH :20 19:25 SN7011* LH :10 20:15 SN7011* LH :20 20:25 SN7009 LH :20 20:15 SN7011 LH :20 21:25 SN7013 LH TO FREETOWN [FNA] SIERRA LEONE 11:25 18:20 SN DKR TO FUNCHAL [FNC] PORTUGAL 11:30 16:00 SN6403 TP SN6423 TP LIS 16:30 00:50+1 SN6409 TP SN6421 TP LIS 15:30 19:10 SN3802* :25 23:15 SN6418 TP SN6406 TP LIS * VALID ONLY IN JUL/AUG FROM FLORENCE [FLR] ITALY 12:15 14:10 SN :30 14:25 SN :40 16:35 SN :35 19:30 SN FROM FORT LAUDERDALE [FLL] US FLORIDA 11:33 07:45+1 SN8860 UA SN8808 UA EWR 13:45 07:45+1 SN8860 UA SN8808 UA EWR FROM FRANKFURT [FRA] GERMANY 06:55 07:50 SN7016 LH :00 08:55 SN7000 LH :35 10:30 SN7002 LH :50 12:45 SN7018 LH :10 13:05 SN7018 LH :10 14:05 SN7004 LH :55 16:50 SN7006 LH :40 17:35 SN7008 LH :15 18:10 SN7010 LH :45 19:40 SN7012* LH :50 21:45 SN7014 LH FROM FREETOWN [FNA] SIERRA LEONE 19:30 05:40+1 SN DKR FROM FUNCHAL [FNC] PORTUGAL 05:25 15:45 SN6420 TP SN6410 TP LIS 05:25 18:00 SN6420 TP SN LIS 16:45 23:35 SN6424 TP SN6406 TP LIS TO FARO [FAO] PORTUGAL 06:15 10:30 SN6401 TP SN6415 TP LIS 09:55 11:55 SN :50 13:50 SN FROM FARO [FAO] PORTUGAL 12:25 16:05 SN :20 18:00 SN :05 18:45 SN3802* TO GDANSK [GDN] POLAND 08:50 12:20 SN7051 LH SN7371 LH MUC 12:50 16:35 SN7055 LH SN7373 LH MUC 19:05 22:55 SN7061 LH SN7375 LH MUC FROM GDANSK [GDN] POLAND 06:40 10:30 SN7376 LH SN7052 LH MUC 12:55 16:30 SN7372 LH SN7058 LH MUC 17:10 20:45 SN7374 LH SN7062 LH MUC 28 29

16 TO GENEVA [GVA] SWITZERLAND 06:40 07:50 SN :50 10:05 SN :30 10:50 SN :15 12:30 SN :25 16:40 SN :05 18:20 SN :20 20:35 SN :50 22:05 SN TO GOTHENBURG [GOT] SWEDEN 09:00 10:45 SN :45 11:45 SN2313 BE :30 17:05 SN :40 22:15 SN TO HALIFAX [YHZ] CANADA 10:50 16:31 SN9551 AC SN9565 AC FROM GENEVA [GVA] SWITZERLAND 06:50 08:05 SN :20 09:35 SN :35 11:50 SN :20 12:40 SN :05 14:20 SN :10 18:25 SN :50 20:05 SN :05 22:20 SN FROM GOTHENBURG [GOT] SWEDEN 06:55 08:35 SN :15 13:05 SN :15 14:30 SN2314 BE :35 19:15 SN FROM HALIFAX [YHZ] CANADA 17:05 08:35+1 SN9566 AC SN9552 AC :00 19:50 SN8803 UA SN8859 UA ORD TO JOHANNESBURG [JNB] SOUTH AFRICA 19:20 08:40+1 SN7009 LH SN7206 LH FRA TO KHARTOUM [KRT] SUDAN 08:30 17:55 SN7017 LH SN7224 LH FRA TO KIEV [IEV] UKRAINE 13:05 17:00 SN4015 PS TO KIGALI [KGL] RWANDA 10:50 19:15 SN :50 19:15 SN TO KINSHASA [FIH] DEMOCRATIC REP. OF CONGO 10:40 17:45 SN :45 20:30 SN LAD FROM JOHANNESBURG [JNB] SOUTH AFRICA 19:05 07:40+1 SN7207 LH SN7016 LH FRA FROM KHARTOUM [KRT] SUDAN 01:55 08:55 SN7225 LH SN7000 LH FRA FROM KIEV [IEV] UKRAINE 10:15 12:15 SN4016 PS FROM KIGALI [KGL] RWANDA 20:30 06:40+1 SN EBB 20:30 07:25+1 SN NBO FROM KINSHASA [FIH] DEMOCRATIC REP. OF CONGO 20:25 05:25+1 SN :00 07:00+1 SN TO HAMBURG [HAM] GERMANY 09:40 10:50 SN :40 11:05 SN2623 BE* :20 14:45 SN2625 BE* :40 17:50 SN :20 21:30 SN TO HANNOVER [HAJ] GERMANY 09:35 10:50 SN2633 BE* :35 17:50 SN2637 BE* :50 22:05 SN2639 BE* TO HELSINKI [HEL] FINLAND 06:45 13:00 SN7015 LH SN7101 LH FRA 11:20 17:30 SN7003 LH SN7103 LH FRA 20:20 01:40+1 SN7013 LH SN7107 LH FRA FROM HAMBURG [HAM] GERMANY 07:10 08:15 SN :20 12:35 SN :35 12:55 SN2624 BE* :15 16:40 SN2626 BE* :20 19:35 SN FROM HANNOVER [HAJ] GERMANY 06:45 08:00 SN2640 BE* :20 12:35 SN2636 BE* :20 19:35 SN2638 BE* FROM HELSINKI [HEL] FINLAND 06:30 10:20 SN7108 LH SN7002 LH FRA 13:45 17:35 SN7102 LH SN7008 LH FRA 18:15 21:55 SN7104 LH SN7014 LH FRA TO KRAKOW [KRK] POLAND 08:50 12:30 SN7051 LH SN7133 LH MUC 12:50 16:25 SN7055 LH SN7135 LH MUC 13:50 17:45 SN7019 LH SN7095 LH FRA 19:05 22:50 SN7061 LH SN7137 LH MUC TO LAGOS [LOS] NIGERIA 06:45 15:50 SN7015 LH SN7228 LH FRA TO LAMEZIA TERME [SUF] ITALY 16:30 19:05 SN TO LAS VEGAS [LAS] US NEVADA 11:00 19:22 SN8803 UA SN8861 UA ORD TO LIBREVILLE [LBV] GABON 06:45 16:20 SN7015 LH SN7220 LH FRA FROM KRAKOW [KRK] POLAND 06:40 10:30 SN7138 LH SN7052 LH MUC 10:30 14:05 SN7126 LH SN7004 LH FRA 13:05 16:30 SN7134 LH SN7058 LH MUC 17:00 20:45 SN7136 LH SN7062 LH MUC FROM LAGOS [LOS] NIGERIA 21:50 07:40+1 SN7229 LH SN7016 LH FRA FROM LAMEZIA TERME [SUF] ITALY 19:55 22:30 SN FROM LAS VEGAS [LAS] US NEVADA 06:50 07:15+1 SN8836 UA SN8802 UA IAD 11:00 09:00+1 SN8862 UA SN8804 UA ORD FROM LIBREVILLE [LBV] GABON 22:30 08:55+1 SN7221 LH SN7000 LH FRA TO HOUSTON [IAH] US TEXAS 10:00 17:48 SN8807 UA SN8881 UA EWR FROM HOUSTON [IAH] US TEXAS 12:00 07:45+1 SN8882 UA SN8808 UA EWR TO LISBON [LIS] PORTUGAL 06:15 08:00 SN6401 TP FROM LISBON [LIS] PORTUGAL 07:05 10:45 SN6402 TP

17 11:30 13:15 SN6403 TP :50 13:45 SN :30 18:15 SN6409 TP :35 22:20 SN6405 TP :05 15:45 SN6410 TP :25 18:00 SN :10 19:50 SN6404 TP :55 23:35 SN6406 TP TO MADRID [MAD] SPAIN 09:00 11:30 SN :15 16:40 SN :15 22:45 SN FROM MADRID [MAD] SPAIN 06:30 08:45 SN :10 14:25 SN :20 19:40 SN TO LJUBLJANA [LJU] SLOVENIA 09:20 11:00 SN6571 JP :10 11:50 SN6571 JP :45 22:25 SN6575 JP TO LOMÉ [LFW] TOGO 14:35 21:45 SN ABJ TO LONDON HEATHROW [LHR] UNITED KINGDOM 09:05 09:25 SN :45 17:05 SN :25 21:35 SN FROM LJUBLJANA [LJU] SLOVENIA 06:55 08:45 SN6572 JP :50 09:40 SN6572 JP :20 20:10 SN6576 JP FROM LOMÉ [LFW] TOGO 22:50 07:10+1 SN ABJ FROM LONDON HEATHROW [LHR] UNITED KINGDOM 06:50 08:55 SN :05 12:15 SN :50 20:00 SN TO MALAGA [AGP] SPAIN 06:20 09:15 SN :40 12:35 SN :50 14:40 SN :50 14:40 SN :20 16:10 SN :10 20:00 SN :00 21:50 SN3739* * VALID ONLY IN JUL/AUG TO MALTA [MLA] MALTA 19:50 22:35 SN4001 KM FROM MALAGA [AGP] SPAIN 09:55 12:40 SN :15 16:00 SN :20 18:05 SN :20 18:05 SN :50 19:35 SN :40 23:25 SN :30 01:15 SN3740* * VALID ONLY IN JUL/AUG FROM MALTA [MLA] MALTA 16:05 19:00 SN4002 KM TO LOS ANGELES [LAX] US CALIFORNIA 06:45 12:45 SN7015 LH SN7250 LH FRA 10:25 17:39 SN501 SN8821 UA JFK 11:00 23:32 SN8803 UA SN8815 UA ORD 11:20 16:35 SN7003 LH SN7244 LH FRA 12:00 19:14 SN8801 UA SN8813 UA IAD 12:50 19:15 SN7055 LH SN7246 LH MUC TO LUANDA [LAD] ANGOLA 10:45 18:25 SN :10 05:25+1 SN7011 LH SN7216 LH FRA FROM LOS ANGELES [LAX] US CALIFORNIA 06:00 06:40+1 SN8822 UA SN JFK 07:55 07:15+1 SN8814 UA SN8802 UA IAD 09:00 09:00+1 SN8816 UA SN8804 UA ORD 15:05 13:05+1 SN7251 LH SN7018 LH FRA 19:00 16:50+1 SN7245 LH SN7006 LH FRA 21:10 20:45+1 SN7247 LH SN7062 LH MUC FROM LUANDA [LAD] ANGOLA 19:25 07:00+1 SN FIH 21:55 10:30+1 SN7217 LH SN7002 LH FRA TO MANCHESTER [MAN] UNITED KINGDOM 09:30 09:55 SN2173* :30 10:00 SN2173* :25 16:45 SN2177* :40 21:00 SN * FLIGHTS ALTERNATELY OPERATED BY SN AND FLYBE TO MARRAKECH [RAK] MOROCCO 09:00 11:40 SN3841* :35 18:15 SN * BETWEEN 9 JUL AND 27 AUG 2013 FROM MANCHESTER [MAN] UNITED KINGDOM 06:40 09:00 SN :25 12:45 SN2174* :30 13:00 SN2174* :20 19:40 SN2178* * FLIGHTS ALTERNATELY OPERATED BY SN AND FLYBE FROM MARRAKECH [RAK] MOROCCO 12:30 16:50 SN3842* :05 23:25 SN * BETWEEN 9 JUL AND 27 AUG 2013 TO LYON [LYS] FRANCE 07:50 09:30 SN3585 BE* :45 11:25 SN3587 VO** :55 11:20 SN :35 18:00 SN :30 21:55 SN ** FLIGHTS OPERATED BY TYROLEAN FROM LYON [LYS] FRANCE 06:50 08:15 SN :00 11:35 SN3586 BE1* :50 13:10 SN :55 13:30 SN3588 VO** :30 19:55 SN ** FLIGHTS OPERATED BY TYROLEAN TO MARSEILLE [MRS] FRANCE 08:50 10:35 SN :40 11:30 SN :30 13:15 SN :20 23:05 SN TO MILAN LINATE [LIN] ITALY 09:40 11:20 SN :10 11:50 SN :20 12:00 SN FROM MARSEILLE [MRS] FRANCE 06:25 08:10 SN :00 13:45 SN :45 15:30 SN :05 16:50 SN FR0M MILAN LINATE [LIN] ITALY 06:55 08:35 SN :00 13:35 SN :50 14:25 SN

18 16:20 17:55 SN :50 22:20 SN TO MILAN MALPENSA [MXP] ITALY 06:40 08:20 SN :10 14:45 SN :00 15:35 SN :30 20:05 SN TO MINNEAPOLIS [MSP] US MINNESOTA 11:00 21:13 SN8803 UA SN8865 UA ORD TO MONROVIA [ROB] LIBERIA 10:45 17:40 SN BJL TO MONTREAL [YUL] CANADA 10:50 12:30 SN9551* AC TO MOSCOW [DME] RUSSIA 10:05 15:30 SN :00 14:35 SN :50 20:25 SN FROM MILAN MALPENSA [MXP] ITALY 08:55 10:30 SN :25 17:00 SN :15 17:50 SN :40 22:15 SN FROM MINNEAPOLIS [MSP] US MINNESOTA 12:30 09:00+1 SN8866 UA SN8804 UA ORD FROM MONROVIA [ROB] LIBERIA 18:45 05:35+1 SN BJL FROM MONTREAL [YUL] CANADA 19:45 08:35+1 SN9552* AC FROM MOSCOW [DME] RUSSIA 16:10 17:50 SN :15 13:25 SN :10 21:15 SN7059 LH SN7181 LH MUC TO NEW YORK NEWARK [EWR] US NEW JERSEY 10:00 12:30 SN8807 UA TO NEW YORK [JFK] US STATE OF NEW YORK 06:40 12:45 SN7015 LH SN7230 LH FRA 08:50 14:55 SN7051 LH SN7234 LH MUC 10:25 12:40 SN :50 19:50 SN7019 LH SN7232 LH FRA TO NICE [NCE] FRANCE 06:25 08:00 SN :35 11:10 SN :55 11:30 SN :00 13:40 SN :00 15:40 SN :35 21:15 SN :55 16:35 SN7178 LH SN7058 LH MUC 14:05 16:25 SN :05 22:45 SN7180 LH SN7064 LH MUC FROM NEW YORK NEWARK [EWR] US NEW JERSEY 17:55 07:45+1 SN8808 UA FROM NEW YORK [JFK] US STATE OF NEW YORK 15:50 07:40+1 SN7231 LH SN7016 LH FRA 17:15 06:40+1 SN :40 10:30+1 SN7235 LH SN7052 LH MUC 21:55 14:05+1 SN7233 LH SN7004 LH FRA FROM NICE [NCE] FRANCE 08:35 10:10 SN :45 13:20 SN :05 13:40 SN :15 15:50 SN :15 17:50 SN :50 23:25 SN TO MUMBAI/BOMBAY [BOM] INDIA 10:10 22:40 SN4125 9W TO MUNICH [MUC] GERMANY 06:35 07:55 SN7065 LH :50 10:10 SN7051 LH :05 12:25 SN7053 LH :50 14:10 SN7055 LH :05 16:25 SN7057 LH :10 18:30 SN7059 LH :05 20:25 SN7061 LH :25 22:45 SN7063 LH FROM MUMBAI/BOMBAY [BOM] INDIA 02:20 07:50 SN4126 9W FROM MUNICH [MUC] GERMANY 06:55 08:15 SN7050 LH :10 10:30 SN7052 LH :50 12:10 SN7054 LH :10 14:30 SN7056 LH :10 16:30 SN7058 LH :10 18:30 SN7060 LH :25 20:45 SN7062 LH :25 22:45 SN7064 LH TO ORLANDO [MCO] US FLORIDA 10:00 17:06 SN8807 UA SN8867 UA EWR 11:00 19:43 SN8803 UA SN8863 UA ORD 12:00 19:15 SN8801 UA SN8837 UA IAD TO OSLO [OSL] NORWAY 09:35 11:40 SN :50 16:55 SN :15 22:20 SN TO OTTAWA [YOW] CANADA 10:50 14:55 SN9551 AC SN9607 AC YUL FROM ORLANDO [MCO] US FLORIDA 13:30 07:45+1 SN8868 UA SN8808 UA EWR 13:45 07:15+1 SN8838 UA SN8802 UA IAD 14:22 09:00+1 SN8864 UA SN8804 UA ORD FROM OSLO [OSL] NORWAY 06:35 08:50 SN :10 14:20 SN :25 19:35 SN FROM OTTAWA [YOW] CANADA 18:20 08:35+1 SN9608 AC SN9552 AC YUL TO NAIROBI [NBO] KENYA 10:50 22:50 SN KGL 10:40 22:40 SN BJM TO NAPLES [NAP] ITALY 08:30 12:25 SN7017 LH SN7183 LH FRA FROM NAIROBI [NBO] KENYA 23:40 07:10+1 SN :55 07:25+1 SN FROM NAPLES [NAP] ITALY 06:35 10:30 SN7182 LH SN7052 LH MUC TO OUAGADOUGOU [OUA] BURKINA FASO 11:30 15:30 SN TO PALERMO [PMO] ITALY 09:30 12:10 SN :05 14:45 SN FROM OUAGADOUGOU [OUA] BURKINA FASO 21:30 05:10+1 SN FROM PALERMO [PMO] ITALY 12:50 15:25 SN :25 18:00 SN

19 TO PARIS CHARLES DE GAULLE [CDG] FRANCE 06:35 07:30 SN :15 11:15 SN TO PARIS GARE DU NORD [XPG] FRANCE 09:48 11:35 SN4213 9B* *THALYS TRAIN SERVICE ONLY AVAILABLE IN CONNECTION WITH SN OPERATED FLIGHT TO PHOENIX [PHX] US ARIZONA 10:25 19:03 SN501 SN9234 US JFK 11:00 21:32 SN8803 UA SN8871 UA ORD 12:00 19:27 SN8801 UA SN8843 UA IAD 12:00 20:56 SN8801 UA SN8843 UA IAD TO PORTLAND [PDX] US OREGON 11:00 17:37 SN8803 UA SN8869 UA ORD 12:00 20:21 SN8801 UA SN8841 UA IAD TO PORTO [OPO] PORTUGAL 09:30 11:00 SN :10 12:40 SN :35 14:05 SN :25 16:00 SN6407 TP FROM PARIS CHARLES DE GAULLE [CDG] FRANCE 08:30 09:25 SN :15 13:10 SN FROM PARIS GARE DU NORD [XPG] FRANCE 06:25 08:12 SN4214 9B* *THALYS TRAIN SERVICE ONLY AVAILABLE IN CONNECTION WITH SN OPERATED FLIGHT FROM PHOENIX [PHX] US ARIZONA 08:50 07:15+1 SN8844 UA SN8802 UA IAD 11:58 09:00+1 SN8872 UA SN8804 UA ORD FROM PORTLAND [PDX] US OREGON 07:35 07:15+1 SN8842 UA SN8802 UA IAD 11:05 09:00+1 SN8870 UA SN8804 UA ORD FROM PORTO [OPO] PORTUGAL 10:15 13:45 SN :35 14:50 SN :10 16:25 SN :35 17:50 SN TO RIGA [RIX] LATVIA 08:30 12:15 SN4007 BT :00 15:45 SN4007 BT :15 22:00 SN4011 BT :45 23:30 SN4011 BT TO ROME [FCO] ITALY 07:40 09:45 SN :35 15:40 SN :15 16:15 SN :15 20:15 SN :35 22:40 SN TO SAN DIEGO [SAN] US CALIFORNIA 11:00 19:37 SN8803 UA SN8873 UA ORD 12:00 20:06 SN8801 UA SN8847 UA IAD TO SAN FRANCISCO [SFO] US CALIFORNIA 06:45 12:20 SN7015 LH SN7248 LH FRA 08:50 19:00 SN7051 LH SN7252 LH MUC 10:25 19:08 SN501 SN8823 UA JFK 11:00 16:57 SN8803 UA SN8819 UA ORD 12:10 19:24 SN8801 UA SN8817 UA IAD 12:50 19:00 SN7055 LH SN7252 LH MUC FROM RIGA [RIX] LATVIA 06:05 08:00 SN4008 BT :30 11:25 SN4008 BT :50 17:45 SN4012 BT :20 19:15 SN4012 BT FROM ROME [FCO] ITALY 06:30 08:40 SN :25 12:35 SN :20 18:30 SN :55 19:00 SN :55 23:10 SN FROM SAN DIEGO [SAN] US CALIFORNIA 07:12 07:15+1 SN8848 UA SN8802 UA IAD 11:15 09:00+1 SN8874 UA SN8804 UA ORD FROM SAN FRANCISCO [SFO] US CALIFORNIA 07:05 06:40+1 SN8824 UA SN JFK 08:00 07:15+1 SN8818 UA SN8802 UA IAD 10:45 09:00+1 SN8820 UA SN8804 UA ORD 14:55 14:05+1 SN7249 LH SN7004 LH FRA 21:05 20:45+1 SN7253 LH SN7062 LH MUC TO POZNAN [POZ] POLAND 08:50 12:35 SN7051 LH SN7379 LH MUC 11:05 16:10 SN7053 LH SN7381 LH MUC FROM POZNAN [POZ] POLAND 13:05 16:35 SN7380 LH SN7058 LH MUC 16:40 20:45 SN7382 LH SN7062 LH MUC TO SEATTLE [SEA] US WASHINGTON 11:00 17:40 SN8803 UA SN8875 UA ORD 12:00 19:50 SN8801 UA SN8849 UA IAD FROM SEATTLE [SEA] US WASHINGTON 07:43 07:15+1 SN8850 UA SN8802 UA IAD 11:00 09:00+1 SN8876 UA SN8804 UA ORD TO PRAGUE [PRG] CZECH REPUBLIC 08:50 10:20 SN :00 11:40 SN2809 BE* :10 17:40 SN :00 21:25 SN TO QUEBEC CITY (YQB) CANADA 10:50 14:21 SN9551 AC SN9605 AC YUL 10:50 15:51 SN9551 AC SN9610 AC YUL FROM PRAGUE [PRG] CZECH REPUBLIC 06:40 08:10 SN :50 12:20 SN :10 13:55 SN2810 BE* :10 19:40 SN FROM QUEBEC CITY (YQB) CANADA 18:05 08:35+1 SN9606 AC SN9552 AC YUL TO SINGAPORE CHANGI [SIN] SINGAPORE 19:20 15:55+1 SN7009 LH SN7270 LH FRA TO STOCKHOLM [BMA] SWEDEN 09:00 11:15 SN :20 12:35 SN :15 19:30 SN :20 21:35 SN FROM SINGAPORE CHANGI [SIN] SINGAPORE 23:05 07:40+1 SN7271 LH SN7016 LH FRA FROM STOCKHOLM [BMA] SWEDEN 06:55 09:20 SN :55 11:20 SN :50 14:10 SN :10 15:30 SN :05 22:20 SN

20 TO STRASBOURG [SXB] FRANCE 09:50 10:55 SN3653 BE* :30 18:35 SN3661 BE* FROM STRASBOURG [SXB] FRANCE 11:25 12:25 SN3654 BE* :05 20:05 SN3662 BE* :15 22:25 SN2307 SN4089TF BMA TO VANCOUVER [YVR] CANADA 10:50 16:07 SN9551 AC SN9555 AC YUL FROM VANCOUVER [YVR] CANADA 10:55 08:35+1 SN9556 AC SN9552 AC YUL TO TALLINN [TLL] ESTONIA 09:20 12:50 SN4203 OV :25 23:55 SN4201 OV TO TAMPA [TPA] US FLORIDA 12:00 19:56 SN8801 UA SN8855 UA IAD TO TEL AVIV [TLV] ISRAEL 06:35 14:10 SN7065 LH SN7109 LH MUC 06:45 15:05 SN7015 LH SN7111 LH FRA 09:05 14:20 SN :50 00:35+1 SN7007 LH SN7355 LH FRA 19:00 00:20+1 SN TO TORONTO PEARSON [YYZ] CANADA 10:50 15:18 SN9551 AC SN9553 AC YUL TO TOULOUSE [TLS] FRANCE 09:45 11:30 SN :15 12:00 SN :35 16:25 SN :20 17:10 SN :45 22:30 SN FROM TALLINN [TLL] ESTONIA 07:05 08:40 SN4204 OV :15 19:50 SN4202 OV FROM TAMPA [TPA] US FLORIDA 13:36 07:15+1 SN8856 UA SN8802 UA IAD FROM TEL AVIV [TLV] ISRAEL 01:20 05:05 SN :00 10:30 SN7356 LH SN7002 LH FRA 15:10 20:45 SN7110 LH SN7062 LH MUC 15:20 19:05 SN FROM TORONTO PEARSON [YYZ] CANADA 17:00 08:35+1 SN9554 AC SN9552 AC YUL 17:30 08:35+1 SN9554 AC SN9552 AC YUL FROM TOULOUSE [TLS] FRANCE 06:20 08:10 SN :00 13:45 SN :05 17:50 SN :55 18:40 SN :40 19:25 SN TO VENICE [VCE] ITALY 06:30 08:05 SN3199* :30 08:15 SN3199* :45 11:30 SN3201* :45 11:30 SN3201** :50 12:25 SN3201** :00 17:45 SN :10 17:45 SN :50 22:35 SN3207** * VALID TILL END OF MAY 2013 ** VALID AS FROM JUN 2013 TO VIENNA [VIE] AUSTRIA 07:10 08:50 SN :10 12:00 SN6001 OS :10 17:50 SN :45 19:30 SN6003 OS :05 20:50 SN :00 21:45 SN6005 OS TO VILNIUS [VNO] LITHUANIA 10:15 13:45 SN :05 16:25 SN :25 23:40 SN7011 LH SN7099 LH FRA FROM VENICE [VCE] ITALY 06:20 08:05 SN3208** :35 10:15 SN3200* :45 10:35 SN3200* :15 14:05 SN3202** :10 14:50 SN3202** :15 19:55 SN :15 20:00 SN * VALID TILL END OF MAY 2013 ** VALID AS FROM JUN 2013 FROM VIENNA [VIE] AUSTRIA 07:05 08:50 SN6002 OS :35 11:20 SN :10 16:55 SN6004 OS :25 19:10 SN6006 OS :20 20:05 SN :25 23:10 SN FROM VILNIUS [VNO] LITHUANIA 14:15 15:55 SN :55 18:25 SN :25 10:30 SN7360 LH SN7002 LH FRA TO TURIN [TRN] ITALY 06:25 08:20 SN3191 VO* :20 17:15 SN3195 VO* * FLIGHTS OPERATED BY TYROLEAN AIRLINES FROM TURIN [TRN] ITALY 08:50 10:35 SN3192 VO* :45 19:25 SN3196 VO* * FLIGHTS OPERATED BY TYROLEAN AIRLINES TO WARSAW [WAW] POLAND 09:30 13:05 SN7001 LH SN7085 LH FRA 12:50 16:20 SN7055 LH SN7119 LH MUC FROM WARSAW [WAW] POLAND 06:50 10:30 SN7394 LH SN7002 LH FRA 18:05 21:45 SN7398 LH SN7014 LH FRA TO UMEA [UME] SWEDEN 09:00 15:20 SN2303 SN4081 TF BMA 09:00 16:35 SN2303 SN4083 TF BMA 10:20 15:50 SN2305 SN4087 TF BMA 17:15 21:50 SN2307 SN4089TF BMA FROM UMEA [UME] SWEDEN 09:35 14:10 SN4082 TF SN BMA 11:00 15:30 SN4084 TF SN BMA 17:10 22:20 SN4088 TF SN BMA 17:20 22:20 SN4086 TF SN BMA TO WASHINGTON DC [IAD] US DISTRICT OF COLUMBIA 12:00 14:20 SN8801 UA :30 20:15 SN515* * VALID AS FROM 18 JUN 2013 FROM WASHINGTON DC [IAD] US DISTRICT OF COLUMBIA 17:40 07:15+1 SN8802 UA :35 12:10+1 SN516* * VALID AS FROM 18 JUN

21 TO WINNIPEG [YWG] CANADA 10:50 19:13 SN9551 AC SN9563 AC YUL TO WROCLAW [WRO] POLAND 08:50 12:35 SN7051 LH SN7365 LH MUC 12:50 18:40 SN7055 LH SN7367 LH MUC 15:05 18:55 SN7057 LH SN7367 LH MUC TO YAOUNDÉ [NSI] CAMEROON 10:30 18:15 SN DLA 14:35 22:15 SN DLA TO ZAGREB [ZAG] CROATIA 09:45 11:55 SN5501 OU :30 20:40 SN5505 OU TO ZURICH [ZRH] SWITZERLAND 07:05 08:20 SN5101 LX :50 11:05 SN5103 LX :00 12:15 SN5105 LX :00 16:15 SN5107 LX :50 20:00 SN5111 LX :05 21:15 SN5113 LX FROM WINNIPEG [YWG] CANADA 11:45 08:35+1 SN9564 AC SN9552 AC YUL FROM WROCLAW [WRO] POLAND 13:05 16:35 SN7366 LH SN7058 LH MUC 19:30 22:45 SN7368 LH SN7064 LH MUC FROM YAOUNDÉ [NSI] CAMEROON 19:45 05:20+1 SN DLA 23:20 07:05+1 SN FROM ZAGREB [ZAG] CROATIA 06:20 08:40 SN5502 OU :30 17:50 SN5506 OU FROM ZURICH [ZRH] SWITZERLAND 07:15 08:30 SN5104 LX :10 10:30 SN5106 LX :30 13:45 SN5108 LX :00 18:10 SN5112 LX :15 19:30 SN5114 LX :00 22:10 SN5102 LX Contact us Reservations from within Belgium (Maximum 1 per minute and call setup: 0.051) Reservations from outside Belgium Refer to Contact Us on brusselsairlines.com Opening hours for all contact centres (Belgian local time) Monday to Friday: 09:00 19:00; Saturday: 09:00 17:00; Sunday: 09:00 17:00 (English only) Websales and after sales service (from within Belgium); (from outside Belgium) Country Code Contact number Abu Dhabi Angola Australia (toll free) Benin /83 Burkina Faso /45/46 Burundi /8930/8931 and (airport) Bulgaria Cameroon 237 Douala and Yaoundé and Canada China Czech Rep DRC (city check-in) and (lost & found) and (town office) Denmark Dubai Estonia France ( 0.337/min) Gambia /1/2/3 Germany (from fixed phone 0.50/min and from mobile 1.49/min VAT included) Ghana Greece Guinea and Hungary India 91 Delhi Mumbai Chennai

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