Microsoft Online Portal. Basic Administration Guide

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1 Basic Administration Guide

2 Table of Contents Introduction... 3 Audience... 3 Document Location... 3 Special information Login Install Microsoft products Reset/change passwords User permissions Manage user groups, Active Directory synchronization and Single sign-on Exchange SharePoint Lync Service Health and planned maintenance... 14

3 Introduction The purpose of this Basic Administration guide is to describe the guidelines and steps required to successfully login and administrate Microsoft Online Portal. Audience This document is compiled for Office 365 users and administrators. Document Location The document is placed on Atea Microsoft Office 365 support page. This is a snapshot of an on-line document. Paper copies are valid only on the day they are printed. Refer to the author if you are in any doubt about the currency of this document. Special information Important information and Special conditions are displayed in the following manner: Be special aware of Useful information. Suggestions. Atea recommends..

4 1. Login Login Microsoft Online Portal using your and password. 2. Install Microsoft products On the right side of the webpage, select Downloads.

5 Afterwards follow the instructions and install the necessary product. 3. Reset/change passwords On the left side of Microsoft Online Portal page, select Users.

6 Select a user you want to change/reset the password and mark the checkbox on the left side of the username and select Reset password. On the next page there is option to send results in , if required.

7 In the Results page you can review User name and Temporary password.

8 4. User permissions Select user by clicking on his/her name, to manage permissions: In the Licenses section you can assign/remove licenses.

9 In the Settings section, you can Assign role, Set sign-in status and Set user location.

10 In the Details section you can modify information about user.

11 5. Manage user groups, Active Directory synchronization and Single sign-on To Manage Mail-enabled distribution groups and security groups in Exchange, Active Directory synchronization or Single sign-on, Log in with your administrator credentials and Choose Management/ Security Groups Security group in Microsoft Office 365 is a group of SharePoint Online users that is granted access to specific SharePoint resources by an administrator. For example, an administrator can create a security group to grant a certain group of people access to a SharePoint site. To create a new security group click on the button New and fill in the required information.

12 To set up single sign-on for users, click on Set-up and follow the steps: With single sign-on, also called identity federation, your users can access services in Microsoft Office 365 for enterprises with their existing Active Directory corporate credentials (user name and password). The setup of single sign-on requires Active Directory Federation Services (AD FS) 2.0. To synchronize your Active Directory, click Set up next to Active Directory Synchronization and follow the steps. If your company has existing users in a local Active Directory environment when you subscribe to Microsoft Office 365 for enterprises, there are tools for synchronizing those users to your Office 365 directory. By using the Microsoft Online Services Directory Synchronization tool, your organization s administrators can keep your local Active Directory continuously synchronized with Office 365. This allows you to not only create synchronized versions of each user account and group, but also allows global address list (GAL) synchronization from your local Microsoft Exchange Server environment to Microsoft Exchange Online.

13 To find instructions how to create a distribution group go to Exchange section or click here:

14 6. Exchange Detailed information about Exchange can be found here: 7. SharePoint Detailed information about SharePoint can be found here: 8. Lync Detailed information about Lync can be found here: 9. Service Health and planned maintenance You can check whether the services you are using are running as planned and, if you are experiencing any problems or outages, you can check whether Microsoft is informed about it and working on a solution. Log in into MOP with your administrator credentials and in the Admin Overview choose Planned Maintenance.

15 The details give you information about planned Microsoft updates and detailed information how they can affect your everyday work.

16 In Admin Overview click on Service Health to see if there are any unexpected errors discovered and what is the status of repairing them. There can be different status displayed, depending on the problem and its development: Service interruption, service degradation, additional information or normal service. Please, check the information before contacting helpdesk. The status usually contains detailed information of the problem and it means that Microsoft is already

17 working on restoring it. If possible, the status will contain information about when the services are expected to run as normal again.

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