4100U/4100ES to TFX Fire Fighter Phone System Installation Instructions

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1 4100U/4100ES to TFX Fire Fighter Phone System Installation Instructions Introduction This publication describes the installation procedure for the 4100U/4100ES to TFX Fire Fighter s Phone card used to generate TFX phone risers. IMPORTANT: Verify FACP System Programmer, Executive, and Slave Software compatibility when installing, or replacing system components. Refer to the Technical Support Information and Downloads website for compatibility information. In this Publication This publication discusses the following topics: Topic See Page Cautions, Warnings, and Regulatory Information 2 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System Installing the Phone Card onto the PDI 8 Card Configuration 9 System Wiring 11 Troubleshooting SimplexGrinnell LP. All rights reserved. Specifications and other information shown were current as of publication and are subject to change without notice. Simplex and the Simplex logo and AUTOCALL are trademarks of Tyco International Ltd. and its affiliates and are used under license Rev. C

2 Cautions, Warnings, and Regulatory Information Cautions and Warnings READ AND SAVE THESE INSTRUCTIONS- Follow the instructions in this installation manual. These instructions must be followed to avoid damage to this product and associated equipment. Product operation and reliability depend upon proper installation. DO NOT INSTALL ANY SIMPLEX PRODUCT THAT APPEARS DAMAGED- Upon unpacking your Simplex product, inspect the contents of the carton for shipping damage. If damage is apparent, immediately file a claim with the carrier and notify an authorized Simplex product supplier. ELECTRICAL HAZARD - Disconnect electrical field power when making any internal adjustments or repairs. All repairs should be performed by a representative or authorized agent of your local Simplex product supplier. STATIC HAZARD - Static electricity can damage components. Handle as follows: Ground yourself before opening or installing components. Prior to installation, keep components wrapped in anti-static material at all times. EYE SAFETY HAZARD - Under certain fiber optic application conditions, the optical output of this device may exceed eye safety limits. Do not use magnification (such as a microscope or other focusing equipment) when viewing the output of this device. FCC RULES AND REGULATIONS PART 15 - This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. SYSTEM REACCEPTANCE TEST AFTER SOFTWARE CHANGES To ensure proper system operation, this product must be tested in accordance with NFPA 72 after any programming operation or change in site-specific software. Reacceptance testing is required after any change, addition or deletion of system components, or after any modification, repair or adjustment to system hardware or wiring. All components, circuits, system operations, or software functions, known to be affected by a change, must be 100% tested. In addition, to ensure that other operations are not inadvertently affected, at least 10% of initiating devices that are not directly affected by the change, up to a maximum of 50 devices, must also be tested and proper system operation verified. NFPA 72 is a registered trademark of the National Fire Protection Association. 2

3 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System Overview The 4100U/4100ES to AUTOCALL TFX Fire Fighter Phone System enables two-way voice communication between the 4100 master phone station and up to 30 ATM 500 firefighter phone stations, including up to 6 phones actively talking. It is designed to be used as part of the migration of an installed TFX system to a 4100U/4100ES system. All phones on the Fire Fighter Phone System use a common communication system called a talk line. When the master phone (the phone that actually determines whether the talk line is active) is used, its handset is always connected to the talk line via the phone controller card. Remote (Zonal) phones are connected to the talk line through the ATM-500. Once a phone circuit is connected to a talk line, all remote phones on that circuit are also connected. All active phones on the talk line can talk together, as on a party line. The talk line is generated by the phone system controller card. Components The Fire Fighter Phone System is comprised of several 4100U/4100ES modules. A single system is made up of one Master Telephone with Phone Card, plus any number of the following: TFX Phone Card (one is included as part of ) Remote Master Telephone , or LED/Switch Cards Existing ATM-500 s and Zonal phones of TFX system migrating to 4100U/4100ES Each item is described in detail on the following pages. Continued on next page 3

4 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System, Continued Standard Phone Card Illustration Figure 1 is an illustration of the phone card. FigureTag FD RISER IN PHONE CIRCUIT OUTPUTS (TB1) PHONE CIRCUIT INPUT (TB1) 1 11 CLASS A CONNECTOR (P1) ADDRESS CONFIGURATION DIP SWITCH (SW1) SHIELD JUMPER (P2) MASTER PHONE CONNECTOR (P3) PDI CONNECTOR (P4) (on reverse side) STATUS LEDs FIREFIGHTERS PHONE CARD Figure 1. Phone Card Continued on next page 4

5 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System, Continued Master Telephone with Phone Controller Card The master telephone controls the talk line. When a call comes in from a remote (Zonal) phone, the master phone must be picked up for the talk line to be activated, and for any other remote (Zonal) phones in the network to listen in on the talk line. The phone controller gives the master telephone or the remote master phone this capability. In addition to supplying the talk line via its connection to the master phone, the controller supplies phone system power. It also includes the following ports: an output connection to the audio system three Class B phone circuits Master Telephone with Phone Controller Card LEDs Telephone Expansion Card LEDs on the phone controller are the same as those on the remote controller and expansion cards: LED1 (PH1). Illuminates to indicate that riser circuit 1 is either active or is in a trouble condition. LED2 (PH2). Illuminates to indicate that riser circuit 2 is either active or is in a trouble condition. LED3 (PH3). Illuminates to indicate that riser circuit 3 is either active or is in a trouble condition. LED4 (COMM TBL). Illuminates to indicate a communication failure or general card failure. LED5 (XMFR). Illuminates to indicate that the network transformer is connected to a circuit. Expansion cards are used if additional phone circuits are needed within a phone system beyond the three phone circuits provided by the phone controller card. The master controller includes one /1281/1287 LED/Switch Cards The LED/switch cards are used with the master phone assembly. The cards LEDs and switches make up a user interface from which a phone system can be controlled. Switches can be used to silence piezos, and to toggle connections to audio and phones. More than one set of LED/switch cards can be used per phone system (for example, one at the master controller and another at a remote master controller). Although master phones and remote master phones are usually located in the same cabinet as the LED/switch cards, this is not required. Refer to the LED/Switch Module Installation Instructions ( ) and the Audio Operator Interface Installation Instructions ( ) for detailed installation instructions. Continued on next page 5

6 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System, Continued TFX Phone Assemblies Plugs into remote phone jacks Push To Talk Option Figure 2. CommFone 500 Remote (Zonal) Phone Handsets FigureTag FD OFF-HOOK ON-LINE Figure 3. CommFone 500 cabinet with ATM-500 6

7 Introduction to the 4100U/4100ES to TFX Fire Fighter Phone System, Continued Requirements and Limitations Refer to Table 1 for electrical environmental requirements. Table 1. Electrical and Environmental Specifications Electrical Specifications Voltage 24 VDC Supervision Current 95 ma maximum Alarm Current 145 ma when powering master phone and network relay is engaged Environmental Specifications Operating Temperature 32 to 120 F (0 to 49 C) Humidity Up to 93% relative humidity at 90 F (32 C) ATM-500 Addressable Telephone Module TFX Phone Electrical Specifications Supervisory Current 2mA Alarm Current 12mA Each Remote (Zonal) Phone Handset 0mA 14mA 7

8 Installing the Phone Card onto the PDI Overview The telephone expansion card is designed to be mounted on the PDI in a 4100U/4100ES expansion cabinet. The module can be mounted on any of the PDI connectors. Use connector P4, labeled on the backside of the given card, to connect to any of the eight PDI connectors as shown in Figure 6, below. STANDOFFS WASHERS PHONE CARD #6 SCREWS PDI CONNECTOR (reverse side) PDI Figure 4. Mounting onto the Power Distribution Interface 8

9 Card Configuration Overview This section contains instructions on configuring the phone system via jumpers and DIP switches. Setting the Shield Jumper (P2 on Phone Card) Use Jumper P2 on the phone card as follows: Position 1-2: connect shield to 0 V (Default setting) Position 2-3: connect shield to Earth Setting the Device Address and Baud Rate (SW1) Switch SW1 on the /1298 card is an eight-position DIP switch. From left to right (see Figure 10, below) these switches are designated as SW1-1 through SW1-8. The function of these switches is as follows: SW1-1. This switch sets the baud rate for the internal 4100 communications line running between the card and the 4100 CPU. Set this switch to ON. SW1-2 through SW1-8. These switches set the card s address within the 4100 FACP. Refer to Table 2 for a complete list of the switch settings for all of the possible card addresses. Note: You must set these switches to the value assigned to the card by the Programmer. FigureTag FD Comm. Baud Rate. Switch (SW1-1) Must Be Set to ON DIP Switches SW1-2 through SW1-8 set the Card Address. Figure 10 shows an Address of 3. ON OFF Figure 5. DIP Switch SW1 Continued on next page 9

10 Card Configuration, Continued Setting the Device Address and Baud Rate (SW1) Table /1298 Card Addresses Address SW 1-2 SW 1-3 SW 1-4 SW 1-5 SW 1-6 SW 1-7 SW 1-8 Address SW 1-2 SW 1-3 SW 1-4 SW 1-5 SW 1-6 SW 1-7 SW ON ON ON ON ON ON OFF 61 ON OFF OFF OFF OFF ON OFF 2 ON ON ON ON ON OFF ON 62 ON OFF OFF OFF OFF OFF ON 3 ON ON ON ON ON OFF OFF 63 ON OFF OFF OFF OFF OFF OFF 4 ON ON ON ON OFF ON ON 64 OFF ON ON ON ON ON ON 5 ON ON ON ON OFF ON OFF 65 OFF ON ON ON ON ON OFF 6 ON ON ON ON OFF OFF ON 66 OFF ON ON ON ON OFF ON 7 ON ON ON ON OFF OFF OFF 67 OFF ON ON ON ON OFF OFF 8 ON ON ON OFF ON ON ON 68 OFF ON ON ON OFF ON ON 9 ON ON ON OFF ON ON OFF 69 OFF ON ON ON OFF ON OFF 10 ON ON ON OFF ON OFF ON 70 OFF ON ON ON OFF OFF ON 11 ON ON ON OFF ON OFF OFF 71 OFF ON ON ON OFF OFF OFF 12 ON ON ON OFF OFF ON ON 72 OFF ON ON OFF ON ON ON 13 ON ON ON OFF OFF ON OFF 73 OFF ON ON OFF ON ON OFF 14 ON ON ON OFF OFF OFF ON 74 OFF ON ON OFF ON OFF ON 15 ON ON ON OFF OFF OFF OFF 75 OFF ON ON OFF ON OFF OFF 16 ON ON OFF ON ON ON ON 76 OFF ON ON OFF OFF ON ON 17 ON ON OFF ON ON ON OFF 77 OFF ON ON OFF OFF ON OFF 18 ON ON OFF ON ON OFF ON 78 OFF ON ON OFF OFF OFF ON 19 ON ON OFF ON ON OFF OFF 79 OFF ON ON OFF OFF OFF OFF 20 ON ON OFF ON OFF ON ON 80 OFF ON OFF ON ON ON ON 21 ON ON OFF ON OFF ON OFF 81 OFF ON OFF ON ON ON OFF 22 ON ON OFF ON OFF OFF ON 82 OFF ON OFF ON ON OFF ON 23 ON ON OFF ON OFF OFF OFF 83 OFF ON OFF ON ON OFF OFF 24 ON ON OFF OFF ON ON ON 84 OFF ON OFF ON OFF ON ON 25 ON ON OFF OFF ON ON OFF 85 OFF ON OFF ON OFF ON OFF 26 ON ON OFF OFF ON OFF ON 86 OFF ON OFF ON OFF OFF ON 27 ON ON OFF OFF ON OFF OFF 87 OFF ON OFF ON OFF OFF OFF 28 ON ON OFF OFF OFF ON ON 88 OFF ON OFF OFF ON ON ON 29 ON ON OFF OFF OFF ON OFF 89 OFF ON OFF OFF ON ON OFF 30 ON ON OFF OFF OFF OFF ON 90 OFF ON OFF OFF ON OFF ON 31 ON ON OFF OFF OFF OFF OFF 91 OFF ON OFF OFF ON OFF OFF 32 ON OFF ON ON ON ON ON 92 OFF ON OFF OFF OFF ON ON 33 ON OFF ON ON ON ON OFF 93 OFF ON OFF OFF OFF ON OFF 34 ON OFF ON ON ON OFF ON 94 OFF ON OFF OFF OFF OFF ON 35 ON OFF ON ON ON OFF OFF 95 OFF ON OFF OFF OFF OFF OFF 36 ON OFF ON ON OFF ON ON 96 OFF OFF ON ON ON ON ON 37 ON OFF ON ON OFF ON OFF 97 OFF OFF ON ON ON ON OFF 38 ON OFF ON ON OFF OFF ON 98 OFF OFF ON ON ON OFF ON 39 ON OFF ON ON OFF OFF OFF 99 OFF OFF ON ON ON OFF OFF 40 ON OFF ON OFF ON ON ON 100 OFF OFF ON ON OFF ON ON 41 ON OFF ON OFF ON ON OFF 101 OFF OFF ON ON OFF ON OFF 42 ON OFF ON OFF ON OFF ON 102 OFF OFF ON ON OFF OFF ON 43 ON OFF ON OFF ON OFF OFF 103 OFF OFF ON ON OFF OFF OFF 44 ON OFF ON OFF OFF ON ON 104 OFF OFF ON OFF ON ON ON 45 ON OFF ON OFF OFF ON OFF 105 OFF OFF ON OFF ON ON OFF 46 ON OFF ON OFF OFF OFF ON 106 OFF OFF ON OFF ON OFF ON 47 ON OFF ON OFF OFF OFF OFF 107 OFF OFF ON OFF ON OFF OFF 48 ON OFF OFF ON ON ON ON 108 OFF OFF ON OFF OFF ON ON 49 ON OFF OFF ON ON ON OFF 109 OFF OFF ON OFF OFF ON OFF 50 ON OFF OFF ON ON OFF ON 110 OFF OFF ON OFF OFF OFF ON 51 ON OFF OFF ON ON OFF OFF 111 OFF OFF ON OFF OFF OFF OFF 52 ON OFF OFF ON OFF ON ON 112 OFF OFF OFF ON ON ON ON 53 ON OFF OFF ON OFF ON OFF 113 OFF OFF OFF ON ON ON OFF 54 ON OFF OFF ON OFF OFF ON 114 OFF OFF OFF ON ON OFF ON 55 ON OFF OFF ON OFF OFF OFF 115 OFF OFF OFF ON ON OFF OFF 56 ON OFF OFF OFF ON ON ON 116 OFF OFF OFF ON OFF ON ON 57 ON OFF OFF OFF ON ON OFF 117 OFF OFF OFF ON OFF ON OFF 58 ON OFF OFF OFF ON OFF ON 118 OFF OFF OFF ON OFF OFF ON 59 ON OFF OFF OFF ON OFF OFF 119 OFF OFF OFF ON OFF OFF OFF 60 ON OFF OFF OFF OFF ON ON 10

11 System Wiring Overview This section describes wiring for the phone system. The phone controller can connect to a limited number of ATM 500's (refer to table 3 on page 14) and an unlimited number of jacks. Note that no new TFX Phones can be added to the system. Any new phones must be 4100U/4100ES 2084 series cabinet phones, per Figure 11 below. Figure 11, below, is an overview of how the phone system is wired. FigureTag FD TO PHONES / CARDS REMOTE MASTER PHONE CONTROLLER CARD REMOTE MASTER PHONE 4100U 2084 series cabinet Phone EXISTING TFX PHONE WIRING ATM-500 REMOTE (ZONAL) PHONE JACK Riser Phone Circuit 4100U 2084 series cabinet Phone Additional TFX phone risers ATM-500 REMOTE (ZONAL) PHONE JACK U Expansion Phone Card TFX Phone Card PDI CONNECTION TFX PHONE CONTROLLER CARD MASTER PHONE NEW 4100U PHONE WIRING UI CARD 4100U CABINET Figure 6. Phone System Block Diagram (4100U Shown) Continued on next page 11

12 System Wiring, Continued Wiring Guidelines Figure 7. Loop wires As Shown. Make sure these prerequisites are accounted for before installing the cards: All ATM 500 s must be installed within 2,500 feet (762 m) of the phone card. Conductors must test free of all grounds. All wires must be between 12 AWG (3.309 mm 2 ) and 18 AWG ( mm 2 ), or as the local code dictates. A total of 6 remote phones can be activated in the phone system at once, but an unlimited number of remote phone assemblies can be connected in a system. T tapping is not permitted for any field wiring. Any circuits that are not used must be jumpered. Class B wiring requires a 10 K EOL Resistor Harness Assembly P/N for each unused circuit. Loop wires once through the supplied ferrite bead(s) as shown in Figure 12. Continued on next page 12

13 System Wiring, Continued 4100U/4100ES to TFX Interface Wiring See Figure 9 to connect the 4100U/4100ES Master phone to the TFX phone system. FigureTag FD Zonal Jack St at ion UL LISTED 22 K- O H M ELR Zonal Phones, Class B SUPERVI SED POWER-LIMITED/ CLASS 2 NOTE 5 1K-OHM ELR NOTE 5 TAMPER SWI TCHES HOOK SWITCH TAMPER Local Phone NOT SUPERVISED FOROPEN CIRCUIT CONDI TI ON TFX ADRESSABLE LOOP SUPERVI SED POWER-LIMI TED/ CLASS 2 LOOP OUT LOOP IN NOT SUPERVISED POWER-LIMITED/ CLASS 2 Phone Riser OUT to (PI) Term inal of Terminal of Adressable Phone(s) StyleY Supervised by next ATM-500 TB2 TB TO L+ L- SH L+ L- SZ ZO SH PO PI TMP HS PH CM Tmp SUPERVI SED POWER-LIMITED CLASS2 CM Hs not used not used RM T/V SUPERVI SED POWER-LIMITED/ CLASS 2 B+ B- CKT1 SHLD 10K EOL resistor assembly K 10K CKT2 CKT3 B+ B- B+ B- SHLD + - RISER IN 1 ALL WIRING IS MINIMUM 18 AWG ( mm 2 ) TWISTED- SHIELDED PAIR. 2 ALL WIRING IS SUPERVISED. 3 ALL WIRES MUST BE FREE OF ALL GROUNDS. 4 MAXIMUM WIRING DISTANCES ARE: 18 AWG ( mm 2 ) 7,800 FEET (2,377 METERS) 14 AWG (2.081 mm 2 ) 19,800 FEET (6,035 METERS) 5 PHONE RISER IS POWER-LIMITED & RATED AT 32 VDC MAXIMUM AT 368 ma. 6 FERRITE BEADS ARE REQUIRED FOR CE COMPLIANCE. REFER TO PREVIOUS PAGES IN THIS PUBLICATION FOR MORE INFORMATION. 7 GROUND FAULT DETECTION IS 10K PHONE C A R D 4100U MASTER W/MASTER PHONE Figure U/4100ES Master to ATM500 Wiring (4100U Shown) Continued on next page 13

14 System Wiring, Continued Wiring Notes 1. All wiring is to be in accordance with NEC (National Electrical Code), local authorities and applicable notes. When installed to comply with NEC Article 760, Part A and Part B, these circuits are classified as nonpower-limited. When installed to comply with NEC Article 760, Part A and Part C, these circuits are classified as power-limited. 2. All conductors must be free of grounds 3. Disconnect power before servicing system. 4. Break wire run at terminal blocks for supervision. Do not loop wires under terminals. 5. TFX addressable loop circuit parameters: Maximum line resistance is 75 ohms, maximum line capacitance is 0.5 microfarad (mutual); maximum line inductance is 1.5 millihenry (total); maximum continuous distance is 6500 ft (1981 m). Use UL listed shielded wire pair that allows for these parameters. Shield must be continuous and connected to DC Common at the main power supply. 6. Phone riser circuit parameters: Maximum line resistance (from the 4100U/4100ES TFX Phone card to any phone) depends upon the number of phones on the riser (see Table 3). Use UL listed shielded wire pair that allows for these parameters. Use UL listed end-of-line resistor 1K ohm P/N for tamper circuit if used. Use UL listed end-of-line 22 k-ohm resistor P/N for Class B phone circuit. 7. This drawing is typical only and is not intended to show actual quantity or locations of devices in a circuit. Table 3. Phone Riser Wiring Resistance Maximum Resistance (Ohms) Number of Addressable Phones per Riser (see note) Note: The number of addressable phones (ATM 500s) per phone card is limited to 30 maximum. This can be all on one riser circuit or spread over three riser circuits. 14

15 Programming Considerations Programming the TFX ATM-500 Phone Operation The 4100U/4100ES TFX Phone Riser card provides the interface for the communication between 4100U/4100ES Master phone and the TFX ATM500 modules. Please verify the following before any SMPL programming: The 4100U/4100ES TFX Phone Riser card is configured The point type for the signal points on this 4100U/4100ES TFX Phone Riser card must be configured as RISER or SIGNAL. The Maximum number of the ATM500 modules supported by this module is limited to be 30. The points on this card must be always turned on at the system s startup by using the SMPL equation, if the point type is RISER, the higher control priority (priority 2) is required to override the default operation. ATM500 phone module has 2 TFX addressable loop devices, a contact used to detect the phone off hook condition and a relay used to control the phone riser. The point type for the contact: UTILITY The point type for the Relay module: RELAY ATM-500 Phone SMPL Programming Examples System configuration (only the modules directly associated to the examples are listed. The system configuration will vary with each installation): 4100U/4100ES TFX Phone Riser card: SIG9 11 (point type: RISER, L257 contains SIG10 and SIG11) 4100U/4100ES TFX Loop Interface: AMP96 - M2-8, L256 contains the riser input point M2-8-5 ATM500 M2-39(500RM) and M2-40(502CMA style B) 4100U/4100ES 64Led/64Switch controller, see below windows for the point configurations: Figure 10. Point Configuration (1) Continued on next page 15

16 Programming Considerations, Continued Figure 11. Point Configuration (2) Figure 12. Point Configuration (3) Continued on next page 16

17 Programming Considerations, Continued 1. turn on the ATM500 points on the 4100U/4100ES TFX Riser card when system starts up [INPUTS] STATUS ON A34 ANALOG TIMER SYSTEM STARTUP PULSE TIMER [END INPUTS] [OUTPUTS] HOLD ON PRI=2,2 L257 LIST CONTROL GENERIC LIST HOLD ON PRI=2,2 SIG9 PHONEB RISER SIGNAL CARD 5 CIRCUIT SIG9 [END OUTPUTS] 2. fast lash the phone LED when the ATM500 phone is off-hook and the phone circuit is not connected [INPUTS] STATUS ABNORM M CMAB UTILITY AND NOT STATUS ON M RM RELAY [END INPUTS] [OUTPUTS] FLASH FAST 3-9 LED LED [END OUTPUTS] 3. turn the phone LED stead on when ATM500 phone is jacked in and the phone circuit is connected [INPUTS] STATUS ON M RM RELAY AND STATUS ABNORM M CMAB UTILITY [END INPUTS] [OUTPUTS] FLASH ON 3-9 LED LED [END OUTPUTS] 4. turn the phone LED off when ATM500 phone is on-hook and the phone circuit is disconnected [INPUTS] NOT STATUS ON M RM RELAY AND NOT STATUS ABNORM M CMAB UTILITY [END INPUTS] [OUTPUTS] Continued on next page 17

18 Programming Considerations, Continued FLASH OFF 3-9 LED LED [END OUTPUTS] 5. turn off the ATM500 phone circuit if local master phone has been inactive for 10 seconds [INPUTS] STATUS ON M RM RELAY AND NOT STATUS ON L164 LIST MIXED LOCAL MASTER PHONES HANDSET OFF HOOK DELAY CONSTANT 10 A256 Analog Timer ANALOG TIMER CUSTOM CONTROL - TIMER [END INPUTS] [OUTPUTS] HOLD OFF PRI=9,9 M RM RELAY [END OUTPUTS] 6. turn on P703 to start phone page on the AMP96 [INPUTS] STATUS ON P703 DIGITAL UTILITY PHONE TO AMP96 [END INPUTS] [OUTPUTS] UROUTE CHL1=PHONE PRI=9,9 TRACK ON PRI=3,3 L256 LIST CONTROL AMP96 [END OUTPUTS] 18

19 Troubleshooting Overview This section describes possible causes of phone system trouble messages that can appear on the 4100 display. Trouble messages appear on the left as titles, and possible causes are listed to the right in the text. Phone Capacity Exceeded Trouble More than the maximum number of allowed phones may be active on phone circuits. Reduce the number of potentially active remote phones to six to eliminate the problem. This trouble also indicates a short circuit on ATM 500 riser (this is monitored by the 4100U/4100ES TFX phone card). Master Phone Off-Hook Trouble A master or remote master phone has been off-hook for longer than the timeout period as indicated in the programmer (default is 90 seconds). Card Missing Trouble Open Circuit Trouble A controller card or expansion card has lost communication with the 4100 Master. Open Circuit Troubles apply to opens on all wiring in the system, including circuits for phone cards, risers, master phones, and remote master phones. Open Circuit trouble is monitored by the ATM 500. Positive/Negative Earth Trouble TFX Phone Riser wiring is monitored for earth faults by the SPS. 19

20 Rev. C

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