On time, on target, within budget That s what it takes in today s world. That s what we deliver at Hulcher.

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2 On time, on target, within budget That s what it takes in today s world. That s what we deliver at Hulcher. To know what you can expect of a company, you must know that company's purpose, its strengths and its track record. In this booklet we describe our services and procedures so that you will have an understanding of why we do what we do and what you can expect us to deliver in your emergency or non-emergency situation. Scope: Derailment Services Environmental Services Transfer and Load Adjustment Services Engineering Services Natural Disaster Response Services: Mainline and Yard Derailment Services Traction Motor/Wheel Changes Vacuum Truck Services Load & Tie Down Equipment Track Panel Storage, Hauling and Installation Track Mat Replacement Environmental Industrial Services Environmental Remediation Environmental Emergency Response Hazardous Materials Response & Transfer Site Restoration Load Adjustments & Transfers Switch, Diamond and Retarder Removal/Installation Maintenance-of-Way Services Road Excavation and Grading Washout/Flood Control Snow Removal

3 Corporate Headquarters Denton, Texas National Customer Service Center Open 24/7 Hulcher s reputation for outstanding performance has been earned over the past 40 years through the dedication of our people who are trained and committed to one purpose, to get the job done...quickly, efficiently and thoroughly. Established in 1960 as a train derailment response company, Hulcher Services now has teams and equipment located throughout North America. Personnel are ready to provide emergency restoration services for private industries, municipalities and federal agencies in the United States, Canada and Mexico. Our specialists are trained and equipped to evaluate and manage emergencies. Customer service personnel are available 24 hours a day, 365 days a year, ready to take your call. Once the call is received, we gather information about the incident to determine our method of response. A Hulcher professional team is on its way within 60 minutes.

4 Hulcher Services Inc. is one of the nation s largest general contractors for the railroad industry with divisions throughout the United States, Canada and Mexico. Top-of-the-line personnel and equipment ensure that emergency interruptions of railroad operations are minimized and handled in a safe and effective manner. In addition, Hulcher is experienced and equipped to assist with railroad engineering projects that include removal and installation of track panel, switches, diamonds and retarders. Hulcher Services Inc. maintains a fleet of specialized equipment tailored to service the railroad industry. Components of this fleet include: Heavy duty self-rigging sidebooms with padded or steel tracks and rear-mounted towing winches Custom modified track loaders featuring 4-in-1 buckets with rear-mounted towing winches Hi-rail rerailing cranes with rear-mounted towing winches Trackhoes with hydraulic thumbs Wheel loaders as large as the powerful Caterpiller 988 Backhoes with thumbs, dump trucks, grapple trucks and dozers Hi-rail vacuum trucks

5 EQUIPMENT Regardless of the type or scope of emergency, Hulcher has the appropriate equipment for an immediate response. A fleet of over 500 pieces of heavy construction equipment is strategically located throughout North America. All equipment is maintained to exacting standards to ensure that it is ready to roll at a moment s notice. Equipment includes hi-rail equipped vacuum trucks and emergency response trailers, as well as environmental remediation trailers containing supplies and apparatus unique to hazardous material situations. The trailers are stocked at all times with all levels and varieties of personal protective items, sample collection tools, containers and hazardous clean-up supplies. In addition, the trailers are fully self-contained electrical supply generators, providing power during extended projects in remote locations. Onboard office space in each trailer includes communications equipment and workbenches to support project control. PROFESSIONAL STAFF Hulcher employees are trained to respond to hazardous materials incidents through a continuous training program for all of our field personnel. Every new employee is trained with a hazardous materials awareness course and is continually provided with an annual refresher course, including HAZWOPER training in accordance with 29 CFR and 29 CFR The Hulcher National Training Center is located in Fort Worth, Texas. Our staff demonstrates a diversity of knowledge that can be combined to provide a solution to every type of problem. Staff disciplines include experienced environmental professionals, project managers, safety specialists and hazmat-trained supervisors. Our response team utilizes each of these disciplines to provide the most effective actions with the experience to handle your emergency.

6 Hulcher Transfer Services combines 30 years of expertise in transfer and salvage recovery with one of the most extensive networks of people and equipment. Regardless of the need, Hulcher Transfer Services is prepared to assist you in any emergency or non-emergency requirement. We have also invested in specialized equipment, such as portable self-contained pneumatic conveyors, hi-rail vacuum trucks and telescoping forklifts, to respond quickly to the most remote areas. In a time of devastating natural destruction and resulting environmental impairment, fast professional response is the only acceptable course of action. At Hulcher Services, our mission is to be the premiere total services provider to the railroad, industry and government, doing so in a safe, innovative, reliable and costeffective manner. Hulcher answers the call for action quickly, responsibly and totally.

7 Hulcher s Mobile Command Center offers a complete state-of-the-art communication and office facility that can be mobilized to any disaster location. The Mobile Command Center is self-contained with telephone hookups, satellite TV, copier, fax machine, microwave and the entire unit is climate controlled. The Mobile Command Center is equipped with a meeting room for 10 individuals and workstations for up to 8 people. The command center allows for a dedicated centralized office for incident command functions that are critical to control these complex problems.

8 Hulcher Services Inc. recognizes that there are inherent risks involved in the services we provide. With this in mind, it is our policy, through our Safety Program, to identify and comply with any rules and regulations that govern our work. Employees and subcontractors of Hulcher Services Inc. will be required to follow all local, state and federal safety laws that apply to our day-to-day operations. Form #