ICT facilities Student Manual

Transcription

1 ICT facilities Student Manual This excerpt has been taken from the Student Manual compiled by Studion Support and Student Affairs. If you have any questions please contact

2 List of addresses Name Address Here you can find Study information Exchange students /studyopportunities/exchange%20programm es/courses/ information regarding the exchange courses you will be following. Study information Master students /studyopportunities/graduateprogrammes/ information regarding your Master s course here at Social Sciences OSIRIS Student personal information, course registration, schedules, final grades, etc. STUDION/Blackboard course information and Electronic Learning Environment Gmail for students your latest s Solis Ugids students or members of staff, set mail forwarding, change password Libray electronic publications, catalogue for books and print publications, etc. Qdesk answers to your questions on general University facilities What is my username and password? Every student receives a letter containing their Solis-id (username) and Solis-password at the beginning of their study. This will give you access to various University facilities (for example STUDION/Blackboard and Osiris). You can change your password in the Solis U-gids (Inloggen Eigen Gegevens Wachtwoord Wijzigen). Forgotten your password? If you have forgotten your password you can have your password changed at the Studentenhelpdesk CLZ, Van Unnik building on the first floor. Please note that you need to show your student card to be able to do this. You can also change it at the Student Services Desk or at the Student Desk at Social Sciences. Student Services Desk Bestuursgebouw, Heidelberglaan 8 Phone: Student manual ICT facilities at Social Sciences

3 Table of Contents 1 OSIRIS Student Introduction Accessing OSIRIS Student Registering for a Course Module Other Options Connection between OSIRIS and STUDION/Blackboard STUDION/Blackboard Introduction How to use STUDION/Blackboard The STUDION website Logging in Your personalised homepage Accessing a course Course page Working in STUDION/Blackboard Opening documents and folders Saving documents Submitting an Assignment Communicating with other course members Send an Discussions Sending documents to lecturers Exchanging documents within a group Creating your own homepage Solis mail... Fout! Bladwijzer niet gedefinieerd. 3.1 Introduction Checking your using Outlook Web access Forwarding your to another mail account Reading in a mail programme... Fout! Bladwijzer niet gedefinieerd. 3.5 Code of conduct for the use of facilities U schijf Access to your U schijf in the computer rooms Access to your U schijf from any other computer Qdesk RSI Student manual ICT facilities at Social Sciences

4 1 OSIRIS Student 1.1 Introduction OSIRIS is the Student registration system at Utrecht University. OSIRIS Student is the web based counterpart of Osiris, offering you information and allowing you to register for courses. In OSIRIS Student you can access and change your personal information, check your course schedule and register for courses and exams. OSIRIS Student can be accessed at: from any computer with an internet connection. What is OSIRIS used for? OSIRIS is used for registering the following information of every student: - Personal information (name, address, date of birth, etc.) - Registration (Bachelor or Master Degree) - Course modules on offer, the lecture and Exam timetable - Course module registration - Grades 1.2 Accessing OSIRIS Student OSIRIS Student can be accessed on any computer with an internet connection. 1. Enter in the address bar of your browser (for example Internet Explorer or Firefox). You will find a link to the English version of OSIRIS Student at the bottom of the page. Student manual ICT facilities at Social Sciences

5 2. Go to Log in and enter your Solis-id and password. 3. Click the [Log in] button. 4. The buttons at the top of the screen will allow you to access the screens in which you can register, de-register, view your schedule, results or a complete list of your progress and descriptions of available courses. Print? You can print all screens in OSIRIS Student. How safe is OSIRIS Student? At the start of your study a letter has been sent to your home address. In this letter you will find your Solis ID (which is your student id) and accompanying password. You can log into various systems using your Solis ID and password. If you have logged in to a computer in a public place make sure you log off before you leave the computer. Most systems will log you out automatically after a while, but until that happens others can view and change your personal information. 1.3 Registering for a Course Module If you wish to attend a course module you must register for this course module first. There are different rulings for different students: If you are an exchange student, please contact the International Office at the faculty of Social Sciences ( They will arrange the registration for you. If you are an international master student you will find that you have already been registered for a number of modules. If you wish to register for a module please contact the Student Desk Social Sciences. They will arrange the registration for you. Please note! Only if you are required to register yourself, please follow the steps below: 1. Log in to OSIRIS Student 2. Choose the tab [Register]. 3. In the screen (shown below) you can register for a course module. Fill in the course code of the course you wish to register for (you can find this in your study guide). You can also fill in the brief name of the course. Student manual ICT facilities at Social Sciences

6 4. Select the [Next] button to move to the following screen. 5. Select the appropriate course. 6. Select the degree you are reading. For every course module you must select whether this will count for your Bachelors or Masters degree 7. Register for all instructional modes in the module (even if you do not intend to attend them all). 8. In some modules you are asked to register in a group. Make sure you have selected a preferred group within the module. 9. Select the Register button. Please note: You can register for a module up until the deadline. During the late registration period you can only register for modules which are not full. You can view your course schedule from four weeks before the course module starts in OSIRIS Student. Student manual ICT facilities at Social Sciences

7 1.4 Other Options Below you will find a description of the other functions available in OSIRIS. Personal details This screen shows your personal details as they are registered in the University systems. Use the [Update Address] button to change your address. All university post will be sent to your study address. Tutor Here you will find information regarding your tutor. De-register On this screen you can de-register for course modules or exams you have registered for. You can de-register up till the last day of the late registration period. Student manual ICT facilities at Social Sciences

8 Schedule You can view the weekly or comprehensive schedule of all the course modules you are registered for. Results Here you will find your ten latest final grades for the course modules you have registered for. If you need a complete file please use the Progress tab. Progress If you require a complete file listing all your grades you can use this screen. You can choose to produce a detailed or just a brief listing. Courses This screen allows you to search in the full list of course modules on offer at Utrecht University. You can add these course modules to your shopping basket. Shopping Basket Here you can view all the modules you have added to your shopping basket. You can check whether there is any overlap in the schedules of the modules. Log off Do not forget to Log off when you are using a computer in a public space! Although the system will log off automatically after five minutes, any other user could view and change your information in the meantime! You can always use the Help button at the bottom of the screen if you need help. Still don t know what to do? Please contact the: Student Desk Social Sciences in the M.J. Langeveld building The desk is open Monday to Friday till 15.00, Phone: (Monday to Friday: and ). [email protected] Student manual ICT facilities at Social Sciences

9 1.5 Connection between OSIRIS and STUDION/Blackboard In the graph below you will find how you will gain access to STUDION/Blackboard. At the start of every period all students registered in OSIRIS will be added to the course modules in STUDION/Blackboard. Make sure you are registered for the correct course module in OSIRIS. If this is the case you should be able to see your course module in Blackboard. If not, the lecturer may not have set the course module to available in Blackboard. Student registers for course module in OSIRIS You can check your enrollment via Student has access to Blackboard (using Solis ID) Whether you can (also) login to Blackboard, you can check via -> (eigen gegevens) Lecturer sets the course module to available Contact your lecturer to check whether a course module is available in Blackboard. Student has access to the course module in Blackboard Student manual ICT facilities at Social Sciences

10 STUDION/Blackboard 1.6 Introduction What is STUDION/Blackboard? STUDION is the digital study centre for the Faculty of Social Sciences and several other faculties at Utrecht University. It is a central, virtual place where you can find information about courses and study aids for lecturers and students to support and optimise both teaching and learning. Using an electronic platform called Blackboard, STUDION also offers a number of virtual courses via the Internet. STUDION is available to the entire Faculty of Social Sciences for educational purposes. How it is to be used and which functions are available for a particular course module is determined by the individual lecturer. What is my Blackboard username and password? Your username is the same as your Solis ID (i.e., your student number). Utrecht University will provide you with your password, which will also be your password for OSIRIS, your account and other services. Forgotten your password? If you have forgotten your username or password, go to to find out how you can obtain new log-in details. If you are experiencing technical problems, contact the Studentenhelpdesk CLZ located on the first floor of the W.C. van Unnik building phone: ; [email protected] 1.7 How to use STUDION/Blackboard The STUDION website First, go to the STUDION website at An English version of this page is available. Click on the English flag to reach this page. From there, you will be able to access your courses directly using the link Go to the courses in Blackboard Student manual ICT facilities at Social Sciences

11 1.7.2 Logging in Below, you will find step-by-step instructions on how to log in to Blackboard. 1. Start up your Internet browser. 2. Go to English 3. Click on Go to the courses in Blackboard. 4. Enter your username and password 5. Click on Log in. Student manual ICT facilities at Social Sciences

12 Please note: Your password is case-sensitive (your username/student ID, however, is not). Forgotten your password? If you have lost your username or password, go to to find out how you can get new log-in details Your personalised homepage Once you have logged in, your personalised homepage will appear on screen. This page contains information that applies to you only. On the right hand side of the page, you will see a list of the courses in which you are enrolled ( My Courses ). Announcements relating to these courses will appear in a box in the middle of the page ( Announcements: Blackboard ). Are some of your courses not listed? Blackboard is linked to OSIRIS. If some of your courses are not listed under My Courses, it may be that your details are not correctly registered in OSIRIS. You can check whether this is the case using OSIRIS Student. Lecturers are responsible for making their courses available in Blackboard. You may therefore be correctly enrolled, but a particular course may not yet have been made available on the system. If a course has been added to Blackboard and you are correctly enrolled, but the course still does not appear on your homepage, please [email protected] Are too many courses listed? Make sure you de-register in time from courses that you do not wish to attend, using OSIRIS Student. If you do not do this, you will be added to the relevant list(s) and will receive all messages related to the course(s) in question. Courses will continue to be listed until the date of the last resit. This means that most courses are listed for at least one year. Student manual ICT facilities at Social Sciences

13 My Courses This is probably the most-used section of the homepage. In the My Courses window, under Courses in which you are enrolled, you will find a list of all courses in which you are enrolled. For more information about a course, click on the name of the course. My Organisations Besides offering support for courses, Blackboard is also used as a platform for exchanging information in communities. These communities may be offered by student associations or clubs of which you are a member or may be related to special sessions in which you will be participating. These activities appear under the heading of My Organisations. This section of the site also allows students to apply for membership of such organisations. Announcements: Blackboard This window features all announcements that have been posted in the last seven days for your courses. The course name is quoted in the heading of each announcement. These announcements are posted on the relevant course page by the lecturer in question, and then automatically appear on your personalised homepage. To view all messages, including messages posted in the past, click on more. Tools On the left of your personalised homepage, you will see a window listing links to various tools. Most of these are links to specific information, such as announcements, the electronic diary, coursework grades, etc. The Personal Information link allows you to access and change your personal details as they are listed in Blackboard. Calendar The Calendar is an electronic diary. Events may be added to the diary by anyone in the Faculty (e.g., the lecturers for the course in question, other lecturers, or students.) Click on the Calendar link to view the calendar in more detail or click on events to add something to the diary. Tasks If you click on Tasks you will see an overview of all tasks. You can also choose which tasks you want to see (e.g., all of the tasks for a particular course). Click on the Add Task button to add your own task. View Grades The View Grades tool allows you to view your own grades for the courses you are enrolled in in Blackboard. In principle, the grades listed are limited to those gained in tests taken within Blackboard. However, lecturers may also list your grades for assignments and examinations here. Student manual ICT facilities at Social Sciences

14 Click on View Grades, and a list of all courses in which you are enrolled will appear on screen. When you click on the name of a course, an overview of your grades for that course, as they are registered in Blackboard, will appear. Please note that students official marks are listed in OSIRIS Student. However, lecturers may decide to also publish results in Blackboard, including results for interim assignments. Such interim results are not accessible through OSIRIS, which only lists final marks. User Directory You can use the User Directory to find out the personal details of other Blackboard users (lecturers and students). You can search by surname or by address, or view the complete list of users. Please note that only users who have made their personal information available by ticking one or more of the available categories under Personal Information Set Privacy Options will be listed in the User Directory. Address Book Your Address Book only contains contacts that you have added by clicking on Add Contact in the Address Book. You can search for contacts by surname or address, or view the complete list of contacts. Personal Information This tool allows you to change your personal settings, or set the CD-ROM drive of the PC you are using (e.g., the E: drive). This can be necessary in order to use a CD-ROM for a Blackboard course. You can indicate what personal information you want to make available to other users by clicking on Set Privacy Options and ticking the relevant information categories. Please note: Although there is an option to change your password, this will not affect your Solis password. You can also change the language setting of Blackboard. This will only change the language of the standard buttons and links in Blackboard. Make a course invisible The Edit My Courses feature lets you make one or more courses on your personalised homepage invisible. You may wish to do this if you have completed a course module, for instance. In general, courses continue to be listed in Blackboard for a year. Making completed courses invisible may make your homepage easier to view. 1. Click on the pencil icon in the My Courses bar on your personalised homepage. All courses in which you are enrolled for the current academic year will now be visible, and will be ticked in the Show Course box. Student manual ICT facilities at Social Sciences

15 2. To make a course invisible, remove the relevant tick by clicking on it. 3. Click on Submit. Please note: Making a course invisible does not automatically de-register you from that course. You may only de-register from a course through OSIRIS Student. For more information, please refer to the section on OSIRIS Student in this manual Accessing a course You can access a course through your personalised homepage or through the Course Catalogue. Through your personalised homepage: 1. Go to and log in. Your personalised homepage will appear on screen. On the right of this page, you will find a list of the courses in which you are enrolled. 2. Click on the name of the course that you want to access. Through the Course Catalogue: 1. Go to and log in. 2. Add the Course Catalogue on the My Blackboard tab by choosing Modify Content on the top right of the screen. Check the checkbox Course Catalogue and click on submit. 3. You will now find the Course Catalogue module in the middle column of the screen under the My Blackboard tab. Click on the correct category in the Course Catalogue. 4. Click on the name of the course to access it, or use the Course Search function to search for a course by name. Student manual ICT facilities at Social Sciences

16 The Course Catalogue groups all courses into categories. Browse the Catalogue by clicking on the name of a category (faculty) or subcategory (degree programme). You can also click the navigation buttons under Current Location to go back up one or more levels in the Catalogue Course page 1. Log in at Your personalised homepage will appear on screen, with a list of the courses in which you are enrolled on the right. 2. Click on the name of the course that you want to access. Student manual ICT facilities at Social Sciences

17 For each Blackboard course, there are nine sections, each with its own function. Lecturers decide which of these nine sections will be used for their course. The nine sections mainly deal with: Presenting information and course content Communication Tools for students The various sections can be accessed through the menu on the left of the course page. Announcements This section is used for course announcements and notices. This is where students will find topical information posted by their lecturer or lecturers. Course Information This section contains general information about the course, such as the organisation of the course, objectives, information about final assignments or examinations, course timetables, etc. Staff Information This section contains information about the lecturers teaching the course. Course Documents This section contains online course content, such as study texts, summaries, PowerPoint presentations, hand-outs and recommended reading. Student manual ICT facilities at Social Sciences

18 Assignments This section lists the tasks and assignments to be completed by students during the course. You can also access tests and questionnaires here. Discussion Board The Discussion Board is a forum in which students and lecturers can engage in online discussions. Communication This section allows you, amongst other things, to course lecturers and students and to access the virtual classroom, where you can chat with other students. Tools This section contains a number of tools that allow students to change their personal details and settings, as well as links to your grades and to the Digital Drop Box. External Links This section features external links that take may take you to online content, documents or relevant websites elsewhere. 1.8 Working in Blackboard Opening documents and folders Below, you will find step-by-step instructions on how to open a document or folder. 1. Log in at Follow the link to the courses and log in. 2. Go to one of your courses 3. To open a document, click on one of the items in the menu on the left of the page. 4. To open a folder, click on its title. 5. To open a document, click the underlined link. Student manual ICT facilities at Social Sciences

19 The documents for a course may be found in a number of sections. The most important of these are Course Information, Course Documents and Assignments. Are you having trouble opening a document? 1. First, check what type of document you are dealing with. You can do this by right-clicking on the document with your mouse and clicking on Properties in the pop-up menu. 2. Do you have the necessary software programme to read the document? To open PDF files, you need Acrobat Reader. (You can download this at 3. Do you have the necessary programme but you still can t open the document? Then follow the instructions below: a. Click on the document (the underlined title) with your right mouse button. b. Select Save Target As and save the document in a directory on your computer. c. Open the programme needed to open the document (e.g., Word) and then open the document in that programme. d. It is possible that Internet Explorer does not allow you to download a file. A yellow warning bar will appear at the top of your screen. Select the option: Download file Saving documents Below, you will find step-by-step instructions on how to save a document. 1. Click on a button in the menu on the left to open a list of folders and documents. 2. To save a document to your hard disk or on the U-drive, place your cursor on the link under the document name and right-click with your mouse. 3. Select Save Target As in the pop-up menu (see screenshot below). Student manual ICT facilities at Social Sciences

20 You can save a document on your hard disk or on the U drive. You only need to save a document if you want to make changes to it yourself, and not if you only want to view the document or print it. Printing PowerPoint presentations on fewer pages Follow the instructions below to print several PowerPoint slides on a single page (please note that you need PowerPoint or PowerPoint Viewer for this). 1. Go to the course and find the PowerPoint presentation. 2. Open the presentation in Blackboard by clicking on the underlined link. The presentation will be opened up in the Blackboard course. 3. Right-click anywhere in the presentation so that the pop-up menu appears. 4. Select the Print option. A window will open in which you can select various options. 5. Select Handout. 6. You can now print 3 slides per page, which leaves enough space for any notes you want to make. You can even print 9 sheets per page, but this will leave you very little room for notes. 7. Select your chosen options and click [OK] Submitting an Assignment In some course modules the lecturer will ask you to submit your assignment in Blackboard. Below you will find step-by-step instructions on how to use the assignment tool in Blackboard. 1. Go to the course in question 2. Choose the [Assignments] button 3. Click the assignment you wish to complete 4. If you wish to add any comments regarding your work you can type them in the comments box. 5. Under [Attach local file] you can select the file you wish to submit. 6. Choose [Save] if you are not quite finished and you wish to complete your submission later on. 7. Choose [Submit] if you are finished and you wish to submit the assignment to the lecturer. Once you have clicked the [Submit] button, you will get the following confirmation message: The assessment has been successfully submitted. Click OK to review your results. 8. Click [OK]. Once the assignment has been checked and graded you can find feedback on the assignment there. Student manual ICT facilities at Social Sciences

21 Some submitted assignments will automatically be checked for plagiarism. Please note that plagiarism is considered a serious offence and you may be expelled from a course for copying work from the internet or from other students. The rules regarding plagiarism can be found in the Teaching and Examination Regulations. 1.9 Communicating with other course members Blackboard offers a number of tools to communicate with your fellow students in the course and with the lecturer. You can find these tools under the Communication and Tools sections Send an The most common way to communicate with course members is by . Below, you will find step-by-step instructions on how to course members. 1. Go to the course in question. 2. Click on Communication. 3. Click on Send Select the person(s) you want to by clicking on one of the options. If you click on Select users, Select groups or Select observers, you will need to select the address of the person you want to send an Type the subject of the message in the Subject bar. 6. Type your message in the Message bar. 7. If you wish to attach a document to your , click [Add] under Add Attachment, then: a. Select [Browse] b. Look for the file you want to send c. Double-click on the filename, or click on [Open] Student manual ICT facilities at Social Sciences

22 d. Click [Submit] to attach the selected file to the Click on [Submit] to send the message. STUDION/Blackboard is not an programme. You can only send to other students enrolled in your courses and to the relevant course lecturers. You cannot check your personal via STUDION. All messages sent within STUDION will be delivered to your university address. You can access and use this account from any online computer. This is explained further on in this manual. Besides , you can also use other communication methods available within the Communications section: Through Collaboration, you can enter a virtual classroom and chat with fellow students. Through Group pages, you can enter a group set up by the lecturer. Through Discussion Board, you can have discussions with fellow students on your course Discussions Reading messages Below, you will find step-by-step instructions on how to read messages posted on the Discussion Board. 1. Go to the relevant course. 2. Click on Discussion Board. 3. Click on the name of a discussion forum to open the messages on that Discussion Board. 4. Click on the title of a message to open it. Lecturers can open a Discussion Board for all members of a particular course. The students and lecturers in this course can then join in the discussion by posting and replying to messages. Lecturers can also create a Discussion Board for a specific group. In that case you will find the discussion board under the section Groups. Only group members can access the messages on this Discussion Board Posting a message Below, you will find step-by-step instructions on how to post a message on the Discussion Board. 1. Go to the relevant course. 2. Click on Discussion Board. 3. Click on the name of the discussion to open the messages posted on this particular Discussion Board. Student manual ICT facilities at Social Sciences

23 Add a new thread 4. Click on Thread to start a new thread in the discussion. (If you wish to reply to an existing message please read the following paragraph.) 5. Type the subject of your message in the Subject bar. 6. Type your message in the Message box. 7. Select Attachment and click on Browse if you want to send a document with your message. a. Search for the file. b. Double-click on the filename or click on Open. 8. Click on Submit to post the message on the Discussion Board. You can start a new discussion thread (e.g., a new question/topic) in the discussion forum by clicking on Add new thread. Your message will then appear in the list of threads in the forum. Do you want to reply to a message? Below you will find step-by-step instructions on how to reply to a message Replying to a message If you wish to respond to a message somebody else has posted, you can do the following: 1. Access the relevant course. 2. Click on Discussion Board. 3. Click on the name of the discussion to access the threads started within this discussion. 4. Click on the title of the relevant thread to open it. Student manual ICT facilities at Social Sciences

24 5. Choose the relevant message in the thread. Click here to reply to this message 6. Click on Reply (on the right, beneath the message). 7. Type the subject of your message in the Subject bar. 9. Type your message in the Message box. 10. Select Attachment and click Browse if you want to send a document with your message. a. Search for the file. b. Double-click on the filename or click on Open. 11. Click on Submit to post the message on the Discussion Board Sending documents to lecturers Below, you will find step-by-step instructions on how to send documents to lecturers using the Digital Drop Box. 1. Go to the relevant course. 2. Click Tools. 3. Click Digital Drop Box. 4. Click [Send File]. 5. In the Title box, type a title for the document that your lecturer will recognise. 6. Click [Browse]. 7. Search for the file. 8. Double-click the filename or select [Open]. 9. Add any other comments in the Comments space. 10. Click on [Submit]. Student manual ICT facilities at Social Sciences

25 You can send files (e.g. completed assignments in Word or a similar programme) to a lecturer or lecturers teaching one of your courses. There are several ways of doing this, and your lecturers will tell you how they wish to receive such documents. You can submit documents: During a lecture To the lecturer s pigeon hole By entering an Assignment By By Digital Drop Box Through File Exchange Through a discussion forum Exchanging documents within a group Below, you will find step-by-step instructions on how to exchange documents within a group, using File Exchange. 1. Go to the relevant course. 2. Click on Communication. 3. Click on Group Pages. 4. Click on the name of your group 5. Click on File Exchange. 6. Click on Add File. 7. In the Title box, type a title for the document that can easily be recognised. 8. Click on Browse. 9. Search for the file. 10. Double-click on the filename or click on Open. 11. Add any comments you may have in the Comments bar. 12. Click on Submit. Lecturers may divide course participants into groups. Each group has its own virtual group space, which is not accessible to other course participants (with the exception of the lecturer). In this space, members of the group can exchange files (i.e., upload and download files). Please note that File Exchange is for all group members, and not for you alone. If you remove files from File Exchange, others will no longer be able to access them. Keep a copy of the files on your own computer. Student manual ICT facilities at Social Sciences

26 1.9.5 Creating your own homepage Below, you will find step-by-step instructions on how to create your own homepage: 1. Access the relevant course. 2. Click on Tools. 3. Click on Edit Your Homepage. 4. Add your Intro Message and Personal Information. 5. Click on Browse to select a photograph of yourself that you want to upload. a. Search for the file (preferably a GIF or JPEG file). b. Double-click on the filename or click on Open. 6. Add the address, name and description of your favourite websites, if desired. 7. Click on Submit to upload your homepage. Student homepages may be viewed on the Roster page under Communication. This homepage is only visible to other members of that course, and cannot be transferred to another course. Student manual ICT facilities at Social Sciences

27 2 Gmail for students 2.1 Introduction All students at Utrecht University automatically receive a student address. Since April 2010 Utrecht University uses Gmail for students. addresses always have the same format. They start with the full list of initials followed by the surname. They end with: students.uu.nl (for example: [email protected]). Some advantages of Gmail for students: Large mailbox: 7500 MB Enough space for large attachments: 25 MB Extra functions for organizing your such as labels and filters Extra spamfilter so less spam Can be used with all browsers Make sure you check this address regularly as all correspondence will be conducted using this address. This is also the address used in Blackboard. What is my username and password? For Gmail for students, your username is the part You have received your Solis password at the beginning of your study. This password will give you access to various University facilities (for example Blackboard and OSIRIS Student). 2.2 Checking your 1. Go to: 2. Enter your username and password Logging off Be sure to always log off when you leave your computer. This will prevent other users accessing your account. Student manual ICT facilities at Social Sciences

28 2.3 Functionalities Gmail and other information Gmail for students has a number of handy functionalities: - IMAP: Importing in another client e.g. Outlook or Thunderbird - Forward to another address via the solis-ugids: (tab eigen gegevens ) - Labels and filters to organize your - Google Apps: online office applications (Agenda, Talk, Docs, Sites, Video, Discussions) - Gmail on your mobile phone More information can be found on Code of conduct for the use of facilities The University has established a strict code of conduct for the use of facilities. In Short this code of conduct is as follows: In only some special cases both students and employees are permitted to send bulk (group) mail to students and employees. These cases are confined to mailings of which the contents meet all of the following criteria: - The topic must without any exceptions be relevant to all mailed persons; - Topic must be highly relevant in the short term for following education, teaching, doing research, implementation of maintenance work and all mails concerning personal safety issues. If you have questions concerning the code of conduct, please contact [email protected]. Student manual ICT facilities at Social Sciences

29 3 U schijf The U schijf is your personal directory. It can be accessed from the computer rooms at the university, but can also be accessed from any computer with an internet connection. 3.1 Access to your U schijf in the computer rooms In the Computer rooms in the Uithof your U schijf is mapped as your U drive. If you save a file to the U drive it is placed on your U schijf. 3.2 Access to your U schijf from any other computer You can access the files from any computer with internet access anywhere in the world. This is what you must do: 1. Open Windows Explorer (for example by clicking on the My Documents button on your desktop) 2. Type ftp://uschijf.uu.nl in the address bar and hit enter 3. You will now be prompted for a username and password. Enter your Solis ID and your Solis password 4. You will now see the files and folders on your U schijf. Please note You cannot open and save the files directly back to your U schijf. It is easier to copy and paste the files to the hard disk of your computer. You can open, change and save the files there. When you are finished you can copy the files back to the U schijf. Student manual ICT facilities at Social Sciences

30 4 Qdesk Qdesk is a place where you can find answers to questions regarding your study at Utrecht University. Here you can also find answers to questions regarding the ICT facilities at Utrecht University, for example regarding the use of wireless internet in the university buildings. 4.1 Finding an answer to your question 1. Go to 2. Choose the option English 3. Select which type of student you are. 4. You now will see a list of frequently asked questions. It is also possible to ask a question. Enter a question View questions on a topic Please note Qdesk does not contain answers regarding your study at the faculty of Social Sciences. If you have any questions regarding our courses, timetables, enrollment, etc. please contact the Student desk (see the address mentioned in the paragraph on OSIRIS). Student manual ICT facilities at Social Sciences

31 5 RSI RSI (repetitive strain injury) or CANS (complaints of arm, neck and/or shoulder) Cause CANS (RSI) is caused by repetitive movements with little or no variation in (working) posture, such as mouse clicking or fast typing. CANS (RSI) mainly arises by long term computer usage. RSI Prevention Tips Watch your Posture! Sit up straight in front of the screen. Adjust your chair in such a way that you can put your feet evenly on the floor. The lower part of your back should be supported by the back of the chair. Adjust the height of the back of the chair when needed. Make sure the height of the armrests is the same as the height of the desk surface. (if your upper arm is in a relaxed position; the upper arm and the lower arm should be in a 90 degree angle). Preferably the top of the screen should be positioned at eye level. Use a document holder. Relax your shoulders during computer work. Take a Break! Make sure you take regular breaks: 1 hour of computer work = a 10 minute break. Switch regularly from computer work to other work. Take Complaints seriously Initial complaints (pain, tingle, stiffness) can soon become serious! Contact the Central Service Desk IDC (phone number: ) if you have serious complaints. Student manual ICT facilities at Social Sciences