Extend Document Visibility with B2B Framework for IBM Sterling B2B Integrator TM

Transcription

1 Extend Document Visibility with B2B Framework for IBM Sterling B2B Integrator TM Case study presentation with Oberto Sausage Company Chris Halvorson, Director, Integration Services, Oxford Consulting Trevor Richards, Delivery Manager, Oxford Consulting Sean Vasquez, Programmer/Analyst, Oberto Sausage Company

2 Agenda Oxford Consulting Snapshot Order Management Challenges What is the Document Management Interface (DMI)? DMI Benefits DMI Product Demonstration Oberto Sausage Company DMI in action Questions?

3 Oxford s Snapshot Headquarters: Columbus, OH, US Geographic Footprint: Primary US; Secondary Canada, Mexico, Spain, Brazil, Portugal, UK and Netherlands Employee Base: Corporate Staff - 20 Consultants- 135 nationwide Industries Served: Health Care, Manufacturing, Retail, Transportation, Financial, Automotive, Consumer Products Partnerships: SAP, IBM, ecom Asia, SEEBURGER, Axway, Inovis

4 Order Management Challenges Business Challenges Need to track docs by business function Need to empower business users Lost orders End-to-end monitoring Historical perspective IT Challenges Balance business needs with IT capabilities Limited Resources Agility & speed Scalability

5 What is Document Management Interface? Built on top of B2B Framework, leverages over 250 prebuilt processes to support document management Can accessed directly or via B2B SI portlet Provides integrated portal interface within SI to track and trace documents/messages flowing through SI message framework Provides Resend, Reprocess and Re-envelop functionality Document visibility can be maintained after SI tables have been archived Developed on J2EE platform

6 DMI Benefits 360 view of documents See documents at every step of the process Slice & dice data based on business needs or data attribute (customer, status code, communication type) Ease of reprocessing Download/manipulate data directly from document view Reprocess, re-envelope, resend directly from document view Dramatically reduces time required to process/reprocess exceptions Data Access Can access archived Sterling Integrator data from same document dashboard

7 DMI Benefits Improved productivity Enables business community Increase efficiencies by up to 25% Improved customer service Respond faster to customer inquiries Improved reaction time to exceptions Extended IT asset reach Extensible/customizable to ensure 100% fit

8 B2B Framework PRODUCT OVERVIEW

9 Framework Architecture Error Log and Reporting Generic Error Handling (Alert Rules) HTTP Fax AS2 MQ JMS FTP Mailbox Client Core Framework Processes Pre-Process Core Process Post-Process Post-Send Process Mailbox Client MQ JMS SFTP Database SFTP Collect Receive Rules Receive Message Identify & Split Split Rules 1 or more Document Rules Route & Transform Route Rules Document Send Rules Send Message AS2 HTTP SIB FTP FTP SFTP Receive Protocol Handlers Generic Logging (Resend, Reprocess) Message Tracking and Audit Send Protocol Handlers Native Mailbox Protocols Helpdesk & Portal Users

10 Product Demonstration Overview Business Processes Demonstration only uses FW business processes Document Visibility Overview of document visibility interface Document search options Message/Document Reprocessing Reprocessing Re-enveloping Resending

11 SI plus B2B Framework SI Only Multiple search methods No comprehensive single view Reprocessing mostly from source files SI Plus B2B Framework Search by document attributes Document visibility gives complete view Messages/documents reprocessed directly from document view

12 Case Study OBERTO SAUSAGE COMPANY

13 Oberto Sausage Overview Company- Founded in 1918 Located in Kent, WA Nation s leading beef jerky and snack food brands manufacturer Own brands outside of Oberto, including Pacific Gold, Lowry s & Denver Dan s and BitoLuv Dog Treats Legacy EDI Environment- Gentran Server for UNIX 6.0 with QAD s MFG/PRO Bisync for almost all trading partners GIS AS2 Edition for WalMart and McLane Trading Partner Community- Migrating from selling primarily through distributors like Frito-Lay to direct relationships at the retailer or store level Going from less than 50 trading partners to more than 400

14 Oberto Sausage DMI Usage Overview Objective- Document Visibility- Be able to see every step of the document, from original message, to final document. Challenge- Out of the box Sterling Integrator does not provide the level of detail or functionality without customization Oberto required Solution- Implement SI with B2B Framework Limited consulting provided focused on design, installation and training Daily usage of SI done internally with 1 part time resource

15 Oberto Sausage DMI Advantages Development NO Business Process development to support visibility needs Only Framework Rules configuration Trouble Shooting BP detail on every line of DMI dramatically reduces troubleshooting errors Document Status Visibility Document in each step of the process is visible BP detail linked to each document Sent, error, ACK-OK, etc Robust search criteria Search by Source or Destination Name not ID Ability to filter results by dates, control numbers, document type Leverage Document Reference (PO#, Invoice number) to search for individual documents

16 Oberto Sausage DMI Advantages Message List View documents by communication type Maintenance & Ongoing Management Reduced effort to support EDI environment, allowing for other responsibilities Limited external consulting support

17 Questions?

18 Contact Information Chris Halvorson, Oxford Consulting Group Trevor Richards, Oxford Consulting Group Sean Vasquez, Oberto Sausage Company