Operating Manual POWER PLANT CONTROLLER

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1 Operating Manual POWER PLANT CONTROLLER PPC-BE-P7-en Version 1.3 ENGLISH

2 Legal Provisions SMA Solar Technology AG Legal Provisions The information contained in this document is the property of SMA Solar Technology AG. Publishing its content, either partially or in full, requires the written permission of SMA Solar Technology AG. Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission. SMA Warranty You can download the current warranty conditions from the Internet at Trademarks All trademarks are recognized, even if not explicitly identified as such. A lack of identification does not mean that a product or symbol is not trademarked. The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of these marks by SMA Solar Technology AG is under license. Modbus is a registered trademark of Schneider Electric and is licensed by the Modbus Organization, Inc. QR Code is a registered trademark of DENSO WAVE INCORPORATED. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. Torx is a registered trademark of Acument Global Technologies, Inc. SMA Solar Technology AG Sonnenallee Niestetal Germany Tel Fax [email protected] 2004 to 2015 SMA Solar Technology AG. All rights reserved. 2 PPC-BE-P7-en-13 Operating Manual

3 SMA Solar Technology AG Table of Contents Table of Contents 1 Information on this Document Safety Intended Use Safety Information Product Overview System Overview Design of the Product Operating and Display Elements of the Control Unit User Interface of the Power Plant Controller Design of the User Interface "My System" "PPC" Scope of Delivery Mounting Requirements for Mounting Mounting the Power Plant Controller Installation Overview of the Connection Area Connecting the Supply Voltage Connecting Digital Inputs and Outputs Connecting Analog Inputs and Outputs Connecting Network Cables and Optical Fibers Operation Safety during Operation Adjusting Network Settings on the Computer Installing the Droid Sans Font on the Computer Changing the Password Changing Language and Time Settings Adjusting the Device Settings Adjusting IP Addresses of the Power Plant Controller Adjusting the Configuration of the Sunny Centrals Adjusting the Configuration of the Cluster Controllers and Inverter Managers Adjusting the Configuration of the Network Analyzers Adjusting the Configuration of the Power Plant Controller Slaves Adjusting the Settings of the Modbus Server Transmitting Output Values to Devices of the PV System Selecting the Signal Source and Adjusting the Scaling of Measured Values Local Specification of Setpoints Saving and Restoring Settings of the Power Plant Controller Calling Up the System Overview Calling Up the Overview of the Entire System Retrieving the Status and Current Data of All Devices in the System Operating Manual PPC-BE-P7-en-13 3

4 Table of Contents SMA Solar Technology AG 8 Troubleshooting Calling up Information on Software Version and Service-Relevant Information Calling-Up and Acknowledging Error, Warning and Event Messages Errors and Warnings Corrective Measures in the Event of Disturbance Maintenance Maintenance and Replacement Intervals Checking the Mounting Location Switching the Power Plant Controller On and Off Checking the Enclosure and Enclosure Interior Replacing the SD Memory Card of the Power Plant Controller Decommissioning Disassembling the Power Plant Controller Disposing of the Power Plant Controller Periodic Actions Cable Entry Inserting the Cable into the Cable Feed-Through Plate Inserting the Cable in the Cable Gland Clamp Connections Connecting Insulated Conductors to Spring-Cage Terminals Connecting the Shield Contact of the Cable Using a Shield Clamping Saddle Installing Network Cables to the RJ45 Keystone Pin Connector Settings on the User Interface Logging Into the User Interface Logging In at the Touch Display Logging In on the Computer Logging Out of the User Interface Technical Data Appendix Structure of the System Network Principle of the Communication Network Scaling of the Analog Measuring Channels Output Value Specification Under Fault Conditions Directive for Secure Passwords Type Label Contact PPC-BE-P7-en-13 Operating Manual

5 SMA Solar Technology AG 1 Information on this Document 1 Information on this Document Validity This document is valid for the following device types from production version P7 and software version R.: Power Plant Controller (PPC-10) The production version is indicated on the type label. You can read off the software version via the user interface. Target Group The activities described in this document must only be performed by qualified persons. Qualified persons must have the following skills: Knowledge of how to deal with the dangers and risks associated with installing and using electrical devices Training in the installation and configuration of IT systems Knowledge of all applicable standards and directives Knowledge of operation and control of PV power plants on medium-voltage grids and high-voltage grids Knowledge of and compliance with this document and all safety information Additional Information Links to additional information can be found at Document title Interface for Modbus Communication SUNNY WEBBOX / SC-COM Modbus Interface Document type Technical Description Symbols Symbol Explanation Indicates a hazardous situation which, if not avoided, will result in death or serious injury Indicates a hazardous situation which, if not avoided, can result in death or serious injury Indicates a hazardous situation which, if not avoided, can result in minor or moderate injury Indicates a situation which, if not avoided, can result in property damage Information that is important for a specific topic or goal, but is not safety-relevant Indicates a requirement for meeting a specific goal Desired result A problem that might occur Operating Manual PPC-BE-P7-en-13 5

6 1 Information on this Document SMA Solar Technology AG Typographies Typography Use Example bold Display messages Elements on a user interface Parameters Terminals Slots Elements to be selected or entered Select the parameter ExlTrfErrEna and set to Off. Select the tab Parameters. > Connects several elements to be selected Select PV system > Detection. [Button/Key] Button or key to be selected or pressed Select [Start detection]. Nomenclature Complete designation SMA Power Plant Controller SMA Cluster Controller Sunny Central CP XT Designation in this document Power Plant Controller Cluster Controller Sunny Central The Sunny Centrals and Cluster Controllers connected to the Power Plant Controller are referred to as devices. Abbreviations Abbreviation Designation Explanation AC Alternating Current DC Direct Current ESD Electrostatic Discharge IP Internet Protocol LAN Local Area Network LED Light-Emitting Diode PE Protective Earth Protective conductor PV Photovoltaics SC Subscriber Connector Plug for connection via optical fiber 6 PPC-BE-P7-en-13 Operating Manual

7 SMA Solar Technology AG 2 Safety 2 Safety This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury or property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times. 2.1 Intended Use The Power Plant Controller is a device for the automatic control of large-scale PV power plants and the implementation of active power and reactive power setpoints in large-scale PV power plants according to grid operator specifications. The Power Plant Controller is suitable for indoor use. The Power Plant Controller without touch display is also suitable for outdoor use. The Power Plant Controller is designed for industrial use. The Power Plant Controller must only be used with supported devices: Sunny Central Communication Controller (SC-COM) from firmware version 1.01 Sunny Central 2200 / Sunny Central 2500 from firmware version 1.0 SMA Cluster Controller from firmware version 1.0 Sunny Tripower 60 with Inverter Manager from firmware version 1.45 Transducer and network analyzer* : Manufacturer Model Ardetem TRM4 Janitza UMG 604 / UMG 605 Schneider Electric ION 7550 / ION 7650 / ION 8600 Schweitzer Engineering Laboratories SEL-735 When using the network analyzer Janitza UMG 604 / UMG 605, do not operate it in the same grid segment as the inverters connected to the Power Plant Controller, since mutual interference may occur. Only perform work on the Power Plant Controller using the appropriate tools and in compliance with the ESD protection regulations. For safety reasons, it is not permitted to modify the product or install components that are not explicitly recommended or distributed by SMA Solar Technology AG for this product. Unauthorized changes or modifications will void any warranty claims. Any use of the product other than that described in the Intended Use section does not qualify as appropriate. The type labels must be permanently attached to the product. Only use the Power Plant Controller in accordance with the information provided in the enclosed documentation. Any other use can result in personal injury or property damage. The enclosed documentation is an integral part of this product. Read and observe the documentation. Keep the documentation in a convenient place for future reference. * More transducers and network analyzers are available on request. Operating Manual PPC-BE-P7-en-13 7

8 2 Safety SMA Solar Technology AG 2.2 Safety Information Electric shock due to live voltage Danger of electric shock if work is executed incorrectly or under fault conditions. This results in death or serious injury. Wear personal protective equipment. Disconnect the supply voltage before performing any work on the Power Plant Controller. Observe the five safety rules when disconnecting the supply voltage: Disconnect from voltage sources Ensure that the device cannot be reconnected. Ensure that no voltage is present Ground and short-circuit the device Cover and isolate any adjacent live components Wait one minute for the capacitors of the redundant electricity supply to discharge. Electric shock due to damaged Power Plant Controller Operating a damaged Power Plant Controller can lead to hazardous situations that result in death or serious injuries due to electric shock. Only operate the Power Plant Controller when it is in perfect working order and safe to operate. Check the Power Plant Controller regularly for visible damage. Make sure that all external safety equipment is freely accessible at all times. Make sure that all safety equipment is in good working order. Danger to life due to blocked escape routes In hazardous situations, blocked escape routes can lead to death or serious injury. An escape route of at least 500 mm width must be available at all times. Make sure the minimum passage width of the escape route meets local standards. Observe the minimum clearances when installing the Power Plant Controller. Do not place any objects in the escape route area. Remove all tripping hazards from escape routes. Damage to the Power Plant Controller due to moisture penetration Dust intrusion or moisture penetration can damage the Power Plant Controller or impair its functionality. Do not open the Power Plant Controller when humidity exceeds 95%. Only perform maintenance work on the Power Plant Controller when the environment is dry and free of dust. Damage to the Power Plant Controller due to overvoltage When overvoltage occurs, the Power Plant Controller can be damaged. Provide the Power Plant Controller with an external overvoltage protection. 8 PPC-BE-P7-en-13 Operating Manual

9 SMA Solar Technology AG 2 Safety Damage to the Power Plant Controller due to unauthorized access If the Power Plant Controller is left unlocked, it will be freely accessible to unauthorized persons. Lock the Power Plant Controller after commissioning. Remove the key from the door lock. Store the keys in a safe place. Secure the user interface using a secure password. Secure your Internet connection from cyber attacks by appropriate safety measures. Operating Manual PPC-BE-P7-en-13 9

10 3 Product Overview SMA Solar Technology AG 3 Product Overview 3.1 System Overview The Power Plant Controller assumes the park management function in large PV systems. The PV system can combine both central inverters and decentralized string inverters, which are monitored and controlled by Cluster Controllers. Figure 1: Principle of signal transfer in a PV system with Power Plant Controller In the Power Plant Controller, the setpoints for grid management services are received and compared with the values measured at the point of interconnection. Based on this comparison, the Power Plant Controller calculates the required output values and transmits these values to the central inverters and the Cluster Controllers or the Inverter Manager. The Power Plant Controller can receive setpoints digitally, analog, and via Modbus protocol. The setpoints are transmitted by the grid operator or by a higher-level SCADA system via Modbus protocol. The measured values that the Power Plant Controller receives are measured at the point of interconnection, processed by a network analyzer, and transmitted to the Power Plant Controller as analog values or via Modbus protocol. Transmission of the output values from the Power Plant Controller to central inverters, Cluster Controllers and the Inverter Manager takes place via Modbus protocol. 10 PPC-BE-P7-en-13 Operating Manual

11 SMA Solar Technology AG 3 Product Overview 3.2 Design of the Product Figure 2: Exterior and interior views of the Power Plant Controller Position A B C Designation Touch display* Control unit Connection area *optional 3.3 Operating and Display Elements of the Control Unit Figure 3: Operating and display elements of the control unit Position A B C Designation LEDs Device display Keypad The network settings of the three LAN interfaces of the Power Plant Controller can be displayed using the info button. Operating Manual PPC-BE-P7-en-13 11

12 3 Product Overview SMA Solar Technology AG LEDs LED Designation Explanation Power LED Glowing red: The Power Plant Controller is starting. Glowing green: The start process has been completed. The Power Plant Controller is working normally. Status LED The status LED is only relevant if the start process has been completed and the Power LED is glowing green. Glowing red: The Power Plant Controller shows a disturbance. Glowing yellow: The Power Plant Controller shows a warning. Glowing green: The Power Plant Controller is working normally. Data carrier status LED This LED is for service purposes. 3.4 User Interface of the Power Plant Controller Design of the User Interface Figure 4: Design of the user interface (example) Position A Explanation First-level navigation line 12 PPC-BE-P7-en-13 Operating Manual

13 SMA Solar Technology AG 3 Product Overview Position Explanation B Second-level navigation line (see Section ""PPC"", page 14) This navigation line only appears if PPC has been selected in the first-level navigation line. C Left menu bar The design of the menu bar depends on the selection in the second-level navigation line. D Input area If an entry is not plausible, it will not be accepted or the field will turn red. E Display of the current measured values The display can be shown or hidden by clicking on the header. F Status bar First-Level Navigation Line Figure 5: Design of the first-level navigation line (example) Position A B C Explanation Provides an overview of instantaneous values for the entire PV system Opens the second-level navigation line which is used to make settings for the Power Plant Controller and the connected devices Logs the user or installer out of the user interface The Power Plant Controller is only protected from unauthorized access after logout. Status bar Figure 6: Design of the status bar (example) Position A B C D E Explanation Current software version Opens the dialog to change the passwords This icon only appears if the password is not in line with the security guidelines. Indicates which parameters of the Power Plant Controller are used for control: Local: The Power Plant Controller is using the parameters set on the user interface. Remote: The Power Plant Controller uses the values received through communication. Information on the status of the logged-in user Information on the current system time of the Power Plant Controller "My System" Once you have logged in to the user interface of the Power Plant Controller, the system overview opens. The designation "My system" is used as a placeholder for the name that you give to your system. Here you can find information on the name and total power of the PV system as well as the instantaneous values for grid voltage, power frequency, active power and reactive power measured at the selected network analyzer. Operating Manual PPC-BE-P7-en-13 13

14 3 Product Overview SMA Solar Technology AG For each instantaneous value, the field Active values indicates whether the default value or the redundant value is used "PPC" Menu field Overview Instantaneous values Settings Grid management services Events Backup and restore Explanation Displays the number of all installed Sunny Centrals and Cluster Controllers in the entire PV system, as well as the number of connected and inaccessible devices Provides an overview of instantaneous values of the Sunny Centrals, Cluster Controllers and network analyzers In this area, the following settings can be displayed and adjusted: Type label: provides unchanging, service-relevant information which is required if faults have occurred Device: User interface language and Power Plant Controller time settings Access control: Passwords of the user groups System communication: IP addresses of Power Plant Controllers, Sunny Centrals, Cluster Controllers and Inverter Managers as well as activating and deactivating the communication Modbus server: Configuration of the Modbus server (installer mode only) In this area, the following settings can be adjusted: Device table inverters: IP addresses of the Sunny Centrals and configuration of the communication between the Sunny Centrals and the Power Plant Controller (installer mode only) Device table Modbus gateways: IP addresses of the Cluster Controller and Inverter Manager as well as configuration of the communication between these devices and the Power Plant Controller (installer mode only) Device table PPC Slave: IP addresses of the Power Plant Controller slaves and the type of slave operation as well as grouping of the slaves Device table Power analyzers: Configuration of the network analyzers and entry of the corresponding IP address (installer mode only) Setpoint: Change of setpoint mode from Remote (Modbus protocol or analog values) to Local (fixed setpoint) and entry of the fixed setpoints for active power and reactive power with local setpoint transmission (installer mode only) Input signals: Selection and scaling of the signals sent from the point of interconnection to the Power Plant Controller Displays all the errors and warnings that have occurred The errors and warnings are acknowledged here. Enables the current configuration of the Power Plant Controller to be saved or updated via SD memory card 14 PPC-BE-P7-en-13 Operating Manual

15 SMA Solar Technology AG 4 Scope of Delivery 4 Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 7: Components included in the scope of delivery Position Quantity Designation A 1 Power Plant Controller B 1 Wall mounting bracket C 2 Screw D 1 each Operating manual, circuit diagram E 4/8 Keystone jack* F 2 Patch cable* *optional Operating Manual PPC-BE-P7-en-13 15

16 5 Mounting SMA Solar Technology AG 5 Mounting 5.1 Requirements for Mounting Requirements for the Mounting Location Danger to life due to fire or explosion if mounted at an unsuitable location Mounting the Power Plant Controller in areas with a high fire hazard can result in fire. This can result in death or serious injury. Do not mount the Power Plant Controller on flammable construction materials. Do not mount the Power Plant Controller in areas containing highly flammable materials. Do not mount the Power Plant Controller in potentially explosive atmospheres. The mounting location must not be in a living or office area. The mounting location must not block any escape routes. The mounting location must be freely and safely accessible at all times without the necessity for any auxiliary equipment (such as scaffolding or lifting platforms). Non-fulfillment of these criteria may restrict servicing. The mounting location and the mounting foundation must be suitable for the weight and dimensions of the Power Plant Controller (see Section 12 "Technical Data", page 55). The ambient conditions at the mounting location must be suitable for the operation of the Power Plant Controller (see Section 12 "Technical Data", page 55). The mounting location should not be exposed to direct solar irradiation. The Power Plant Controller with touch display must be mounted indoors. The Power Plant Controller must be mounted on a solid support surface. 16 PPC-BE-P7-en-13 Operating Manual

17 SMA Solar Technology AG 5 Mounting Dimensions for Mounting Figure 8: Dimensions of the Power Plant Controller Operating Manual PPC-BE-P7-en-13 17

18 5 Mounting SMA Solar Technology AG Minimum Clearances Observing the minimum clearances allows you to easily mount, open and close the Power Plant Controller. The opening angle of the door is 180. Minimum clearances must be observed. Figure 9: Minimum clearances Permitted and prohibited mounting positions: Only mount the Power Plant Controller in a permitted position. The Power Plant Controller should be mounted at eye level. This will make it easier to adjust settings on the display. The Power Plant Controller should be closed for mounting. This will prevent dust from penetrating the enclosure. Figure 10: Permitted and prohibited mounting positions 18 PPC-BE-P7-en-13 Operating Manual

19 SMA Solar Technology AG 5 Mounting 5.2 Mounting the Power Plant Controller Danger of crushing from falling Power Plant Controller if mounted incorrectly The Power Plant Controller is very heavy. If inappropriately transported or mounted, the Power Plant Controller can fall down. This can result in crushing. Two people are needed to transport and mount the Power Plant Controller. Use mounting material suitable for the support surface when mounting the Power Plant Controller. Additionally required mounting material (not included in the scope of delivery): At least four screws suitable for the support surface and the weight of the Power Plant Controller At least four washers If required, at least four screw anchors suitable for the support surface 1. Align the wall mounting bracket horizontally on the wall and use it to mark the position of the drill holes. Use at least three holes in the wall mounting bracket. 2. Drill holes at the marked positions. 3. Insert screw anchors, if necessary. 4. Attach the wall mounting bracket using appropriate screws and washers. 5. Hook the Power Plant Controller into the wall mounting bracket. 6. Make sure that the Power Plant Controller is correctly positioned on the wall mounting bracket and can be secured with two screws in the inside. 7. Mark the drill hole on the bottom side of the Power Plant Controller. 8. Lift the Power Plant Controller vertically out of the wall mounting bracket and place it on a suitable support surface. 9. Drill the hole at the marked position. 10. If necessary, insert the screw anchor. 11. Hook the Power Plant Controller into the wall mounting bracket. 12. Attach the Power Plant Controller to the wall using suitable screws and washers. Operating Manual PPC-BE-P7-en-13 19

20 5 Mounting SMA Solar Technology AG 13. Open the door of the Power Plant Controller. 14. Secure the Power Plant Controller to the inside of the wall mounting bracket using the two screws provided. Only fasten the screws hand-tight (torque: 6 Nm). 15. Make sure that the Power Plant Controller is securely attached. 20 PPC-BE-P7-en-13 Operating Manual

21 SMA Solar Technology AG 6 Installation 6 Installation 6.1 Overview of the Connection Area Bottom View of the Power Plant Controller Figure 11: Bottom view of the Power Plant Controller Position A B Designation Cable glands for the connection of the pre-assembled cables Cable entry plates for the connection of the cables that are not pre-assembled Terminals in the Power Plant Controller Figure 12: Terminals in the Power Plant Controller Position Designation Explanation A -A3 / -A4 / -A5 Network (copper) Operating Manual PPC-BE-P7-en-13 21

22 6 Installation SMA Solar Technology AG Position Designation Explanation B -A5 Network (optical fiber) C -X703 Analog outputs D -X702 Analog inputs E -X701 Digital outputs F -X700 Digital inputs G -X300 Voltage supply 6.2 Connecting the Supply Voltage The Power Plant Controller is equipped with a redundant voltage supply to ensure maximum system availability, e.g. in case of a failure of a line conductor or a DC voltage source. Danger to life due to electric shock Omitted disconnection device or incorrect working practices can cause electric shock. This results in death or serious injury. Prior to installation work, install a disconnection device close to the Power Plant Controller. The disconnection device must meet the requirements of local standards and directives. All-pole disconnection is recommended. Prior to cable connection, disconnect the supply voltage via the disconnection device. Observe the five safety rules when disconnecting the supply voltage: Disconnect from voltage sources Ensure that the device cannot be reconnected. Ensure that no voltage is present Ground and short-circuit the device Cover and isolate any adjacent live components Connect the cables in the Power Plant Controller in accordance with the supplied circuit diagram and observe the terminal assignment. Cable requirements: Conductor cross-section if a bootlace ferrule is used: 0.25 mm 2 to 2.5 mm 2 Conductor cross-section if no bootlace ferrule is used: 0.25 mm 2 to 4 mm 2 Requirements: The fuse protection of the supply voltage must comply with the country-specific requirements. No supply voltage must be present. Provide for external strain relief. 1. Insert the supply voltage cable into the Power Plant Controller (see Section 11.1, page 49). 2. Dismantle the supply voltage cable. 3. Strip 10 mm to 12 mm off the conductor insulation. 4. If you are using bootlace ferrules, crimp them. 22 PPC-BE-P7-en-13 Operating Manual

23 SMA Solar Technology AG 6 Installation 5. When connecting the AC supply voltage, perform the following steps: Connect the insulated conductors to the connecting terminal plate -X300 in accordance with the circuit diagram (see Section , page 51). Observe the correct terminal assignment and ensure that the insulation is not trapped. Signal Terminal L1 Terminal 1 L2 Terminal 2 N Terminal 3 Grounding Terminal 4 conductor If you choose a single-phase voltage supply, you need to bridge the terminals 1 and When connecting the DC supply voltage, perform the following steps: Connect the insulated conductors to the connecting terminal plate -X300 in accordance with the circuit diagram (see Section , page 51). Observe the correct terminal assignment and ensure that the insulation is not trapped. Signal Terminal L+ Terminal 1 L+ Terminal 2 L Terminal 3 Grounding Terminal 4 conductor If you choose a single-phase voltage supply, you need to bridge the terminals 1 and Ensure that the cable is securely in place. 6.3 Connecting Digital Inputs and Outputs Cable requirements: Conductor cross-section if a bootlace ferrule is used: 0.14 mm 2 to 1.0 mm 2 Conductor cross-section if no bootlace ferrule is used: 0.14 mm 2 to 1.5 mm 2 Requirement: Provide for external strain relief. 1. Strip 8 mm off the cable insulation. 2. If you are using bootlace ferrules, crimp them. 3. Connect the cables to the connecting terminal plates -X700 and -X701 in accordance with the circuit diagram (see Section , page 51). Observe the correct terminal assignment and ensure that the insulation is not trapped. 4. Ensure that the cables are securely in place. Operating Manual PPC-BE-P7-en-13 23

24 6 Installation SMA Solar Technology AG 6.4 Connecting Analog Inputs and Outputs Cable requirements: Conductor cross-section if a bootlace ferrule is used: 0.14 mm 2 to 1.0 mm 2 Conductor cross-section if no bootlace ferrule is used: 0.14 mm 2 to 1.5 mm 2 Requirement: Provide for external strain relief. 1. Dismantle the cables. 2. Connect the shield contact of the cable (see Section , page 52). 3. Strip 8 mm off the cable insulation. 4. If you are using bootlace ferrules, crimp them. 5. Connect the cables to the connecting terminal plates -X702 and -X703 in accordance with the circuit diagram (see Section , page 51). Observe the correct terminal assignment and ensure that the insulation is not trapped. 6. Ensure that the cables are securely in place. 6.5 Connecting Network Cables and Optical Fibers Cable requirements: Network cable: at least CAT5E Optical fiber with multi-mode switch: class OM2 50/125 μm Optical fiber with single-mode network switch: class OM2 9/125 μm To connect the network cables and the optical fibers to the patch panel, carry out the following steps in the given sequence. The exact procedure is described in the following sections. 1. Disassemble the modules of the patch panel. 2. Install the optical fibers. 3. Install the network cables. 4. Mount the modules of the patch panel. Disassembling the Modules of the Patch Panel 1. Remove the patch cables. 2. Loosen two screws at the front of each module. 3. Pull out the modules from the front of the patch panel enclosure 24 PPC-BE-P7-en-13 Operating Manual

25 SMA Solar Technology AG 6 Installation Installing the Optical Fibers Damage to eyes due to visible and invisible laser radiation The Power Plant Controller contains laser components. The laser beam is emitted at the end of the optical fiber. Looking directly into the laser beam can cause eye damage. Do not look into the laser beam. Do not look at the laser beam using optical instruments. Do not point the laser beam at persons. Damage to optical fibers due to too tight bend radii Excessive bending or kinking of optical fibers will damage the fibers. Observe the minimum permissible bend radii of the optical fibers. Additionally required mounting material (not included in the scope of delivery): Optical fiber pigtails with subscriber connectors or Subscriber connectors Requirement: The optical fibers must be inserted in the Power Plant Controller (see Section 11.1, page 49). 1. Loosen the cable gland of the module. 2. Insert the optical fibers through the cable gland into the module. 3. Strip sufficient insulation off the optical fibers. 4. Install the optical fibers: If optical fiber pigtails are used, splice the optical fibers with the optical fiber pigtails and fasten the splice points in the splice holders. If subscriber connectors are used, install the subscriber connectors on the optical fibers. Push the plug down until it locks in the adapters. 5. Position the fiber in the fiber holder. Observe the bend radii of the optical fibers. 6. Tighten the cable gland. Installing the Network Cables Requirement: The network cables must be inserted in the Power Plant Controller (see Section 11.1, page 49). 1. Take the RJ45 Keystone pin connectors out of the accessory kit. 2. Connect the network cables to the RJ45 Keystone pin connectors (see Section , page 52). 3. Push the RJ45 Keystone pin connectors down until they lock in the cutouts of the module. 4. Secure the network cables to the metal bracket with the Velcro strip provided. Operating Manual PPC-BE-P7-en-13 25

26 6 Installation SMA Solar Technology AG Mounting the Modules of the Patch Panel 1. Insert the module with the installed cables in the enclosure of the patch panel. 2. Attach the modules to the front side using two screws each. 3. Connect the patch cables. Observe the send and receive direction of the optical fibers. 26 PPC-BE-P7-en-13 Operating Manual

27 SMA Solar Technology AG 7 Operation 7 Operation 7.1 Safety during Operation 7.2 Adjusting Network Settings on the Computer In order to access the Power Plant Controller user interface, the network settings of the computer must tally with those of the Power Plant Controller. If the network address of the computer is not located in the same address range as the network address of the Power Plant Controller, you will first need to adjust the network settings of the computer. 1. Write down the current IP address of the computer. 2. Adjust the IP address of the computer to the address range of the Power Plant Controller. 7.3 Installing the Droid Sans Font on the Computer You can access the user interface via the display of the Power Plant Controller or with a computer via the system network. If you wish to access the user interface via the system network, you will need to have the license-free font Droid Sans installed on the computer to ensure error-free display. In Windows XP, check under Windows Start > Control Panel > Fonts whether the font Droid Sans is already installed. If this font is installed, no further steps are necessary. If the font Droid Sans is not yet installed, download it from the Internet and install. or Operation failure of the PV system due to incorrectly set parameters If the parameter settings for grid management services are incorrect, the PV system may not be able to meet the requirements of grid management services. This may lead to yield losses and disconnection of the inverters by the grid operator. When setting the modes of grid management services, ensure that the control procedures agreed with the grid operator are parameterized. If the PV system is operated with a Power Plant Controller, ensure that the procedure WCtlCom for active power limitation and the procedure VArCtlCom for reactive power control are selected in the Sunny Central. In Windows 7 check under Control Panel > Appearance and Personalization > Fonts whether the font Droid Sans is already installed. If this font is installed, no further steps are necessary. If the font Droid Sans is not yet installed, download it from the Internet and install. 7.4 Changing the Password After initial login on the user interface of the Power Plant Controller, you should change the password of the Power Plant Controller to protect your system. As long as the password is still rated insecure by the system, the request Please change your password! will continue to be displayed in the bottom line of the user interface. If you are logged in as user, you can change the user password. If you are logged in as installer, you can change the user password and the installer password. Be sure to create a password that conforms to the guidelines for secure passwords (see Section 13.5, page 59). Operating Manual PPC-BE-P7-en-13 27

28 7 Operation SMA Solar Technology AG 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Settings > Access control. 3. To change the user password: Enter the new password in the field Set user password. Repeat the new password in the field Confirm password. 4. To change the installer password: Enter the new password in the field Set installer password. Repeat the new password in the field Confirm password. 5. Select [Save]. The [Next] button and the message You have changed the password appear. 6. Select [Next]. This completes the password changing procedure. 7.5 Changing Language and Time Settings You can change the language of the user interface and the time settings. For the time setting, you can choose between entering the date and time manually or having the time settings entered from an external source. 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Settings > Device. 3. To change the language of the user interface, select the desired language in the field Language. 4. To set up time input from a time server, proceed as follows: In the drop-down list Time server activated, select Yes. Enter the IP address in the field IP address. To save the settings, click the [Ok] button in the field Save settings. To adjust the time zone, select the correct time difference to UTC in the drop-down list Time zone. 5. To set the time manually, make the appropriate settings in the fields Date and Time of day. 6. To complete the time setting, click the [Ok] button in the field Save date and time. 7.6 Adjusting the Device Settings Adjusting IP Addresses of the Power Plant Controller If the system network is changed after commissioning the Power Plant Controller, it may be necessary to adjust the IP addresses of the Power Plant Controller. For the assignment of system devices within the networks, be sure to comply with the recommended setup of the system network (see Section 13.1, page 57). 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Settings > System communication > PPC. 3. To adjust the IP address of the Power Plant Controller, configure the settings at the relevant inputs. 4. To save the Power Plant Controller network settings, click the button [Ok]. After saving the network settings, you will be automatically logged off from the Power Plant Controller. 28 PPC-BE-P7-en-13 Operating Manual

29 SMA Solar Technology AG 7 Operation Adjusting the Configuration of the Sunny Centrals After commissioning the Power Plant Controller, you can still change the IP address of individual Sunny Centrals, assign a unique name to Sunny Centrals or disable the setpoint specified by the Power Plant Controller for individual Sunny Centrals. Figure 13: User interface: Device table inverters (example) 1. Log into the user interface as an installer (see Section , page 54). 2. Go to PPC > Grid system services > Device table inverters. 3. Adjust the desired settings for the Sunny Centrals as follows: enter a unique name for the inverter in the field Device name deactivate the setpoint specified by the Power Plant Controller in the Active column (adjust setting to FALSE) or activate (adjust setting to TRUE) change the IP address, port and UID of the inverter in the field Read profile, change the profile of the Modbus protocol with which the measured values are transmitted by the Sunny Central. Profile Explanation 0 The standard SMA Modbus protocol is used. 1 The Power Plant Controller Modbus profile is used. This option is applicable for future use. Operating Manual PPC-BE-P7-en-13 29

30 7 Operation SMA Solar Technology AG adjust the accuracy with which the output values are sent to the devices of the PV system in the field Write profile: Profile Explanation 0 The output values are transmitted with an accuracy of 1%. 1 The output values are transmitted with an accuracy of 0.01%. enter the control group in which the Sunny Central is connected to the respective MV transformer. Depending on the MV transformer, one or two Sunny Centrals can be connected in each control group. Generally, the Sunny Central devices or the control groups, respectively, can be numbered consecutively. Adjust the nominal power of the Sunny Central in [kw] in the field Pac Nom. Make the desired settings in the remaining columns: Column MB Time Server Q at Night Qac Nom first Q limit second Q limit Setting Activation (TRUE) / deactivation (FALSE) of the specification of time through an external Modbus time server Activation (TRUE) / deactivation (FALSE) of the "Q at Night" function in the inverters if this function is available Input of the nominal reactive power for the particular inverter The first threshold of the reactive power for the particular inverter. If this lower reactive power limit is reached during operation, the inverter no longer receives higher output values initially. The effectiveness of this threshold is, however, canceled if the inverter would be able mathematically to supply reactive powers above the second threshold. The second threshold of the reactive power for the particular inverter. If the first Q limit and the second Q limit were selected identically (default setting), this function is deactivated Adjusting the Configuration of the Cluster Controllers and Inverter Managers After commissioning the Power Plant Controller, you can still change the IP address of individual Cluster Controllers and Inverter Managers, assign theses devices unique names or disable the setpoint specified by the Power Plant Controller for individual devices. 1. Log into the user interface as an installer (see Section , page 54). 2. Go to PPC > Grid system services > Device table Modbus gateways. 3. Adjust the desired settings for each device: enter a unique name for the Cluster Controller or the Inverter Manager in the field Device name deactivate the setpoint specified by the Power Plant Controller in the Active column (adjust setting to FALSE) or activate (adjust setting to TRUE) change the IP address, port and UID of the Cluster Controller enter a device type matching the respective device in the Model field: Model Designation 1 Cluster Controller 2 Inverter Manager adjust the nominal power of the inverters assigned to the Cluster Controller in [kw] in the field Pac Nom 30 PPC-BE-P7-en-13 Operating Manual

31 SMA Solar Technology AG 7 Operation Make the desired settings in the remaining columns: Column MB Time Server Q at Night Qac Nom first Q limit second Q limit Setting Activation (TRUE) / deactivation (FALSE) of the specification of time through an external Modbus time server Activation (TRUE) / deactivation (FALSE) of the "Q at Night: function in the inverters if this function is available Input of the nominal reactive power as a total of all inverters connected to the Cluster Controller The first threshold of the reactive power for all inverters connected to the Cluster Controller. If this lower reactive power limit is reached during operation, the inverters no longer receive higher output values initially. The effectiveness of this threshold is however canceled if the inverters would be able mathematically to supply reactive powers above the second threshold. The second threshold of the reactive power for all inverters connected to the Cluster Controller. If the first Q limit and the second Q limit were selected identically (default setting), this function is deactivated Adjusting the Configuration of the Network Analyzers At the point of interconnection, the current values for active power, reactive power, voltage and frequency are measured. The measured values are captured in up to three network analyzers. For each variable, a network analyzer can be selected as the source for the default value. A second network analyzer independent of the first network analyzer can be selected as the source for the redundant second measured value. If one of the default values fails, the redundant second measured value will be used in its place. The measured values are either queried by the Power Plant Controller via Modbus using a network analyzer or submitted to the Power Plant Controller as analog input signals. In order to ensure the correct processing of the measured values, the network analyzer used must be configured. After commissioning the Power Plant Controller, you can still change the IP address of the network analyzer, adjust its device type and assign it a unique name. If a network analyzer is to be serviced or replaced, measurements by this network analyzer should be deactivated in advance. Operating Manual PPC-BE-P7-en-13 31

32 7 Operation SMA Solar Technology AG Figure 14: User interface: Device table - network analyzers (example) 1. Log into the user interface as an installer (see Section , page 54). 2. Go to PPC > Grid system services > Device table Power Analyzers > Power Analyzer If you need to disable network analyzer 1, adjust the setting in the Active column to FALSE. 4. If you need to enable network analyzer 1, adjust the setting in the Active column to TRUE. 5. To change the device type of the network analyzer, click the corresponding button next to the field Type and select the appropriate device from the device list. 6. To assign a name to a device, enter the desired device name in the field Device name. 7. To change the IP address of a network analyzer, change the IP address of the respective network analyzer in the corresponding fields. 8. To scale the instantaneous values of voltage, electric current or power, adjust the settings in the associated fields. 9. To scale the input signals on the page PPC > Settings > Modbus server > Standard, in the drop-down list Customized scaling, select the entry Yes. If No is selected, individual scaling of the measured values P, Q, U and f is not possible. 10. To adjust the settings for the other network analyzers, go to PPC > Grid system services > Device table Power Analyzers > Power Analyzer 2 or PPC > Grid system services > Device table Power Analyzers > Power Analyzer PPC-BE-P7-en-13 Operating Manual

33 SMA Solar Technology AG 7 Operation Adjusting the Configuration of the Power Plant Controller Slaves Using Power Plant Controllers, you can monitor a PV power plant with up to 1,000 central inverters. The master/slave concept of the Power Plant Controllers enables all 1,000 inverters to be controlled uniformly and simultaneously. The Power Plant Controller master transmits the output values for the active and reactive power control to the Power Plant Controller slaves and to all inverters connected to the master. A Power Plant Controller master can control up to ten Power Plant Controller slaves. In the Power Plant Controller master, the IP addresses of the Power Plant Controller slaves and the mode of the slave operation must be set. If necessary, the Power Plant Controller slaves can be divided into different control groups. It can also be set whether the Power Plant Controller master must pass the disconnect command to the slave or not. The settings for the fast stop command can only be made using the user level "service technician". 1. Log into the user interface of the master as an installer (see Section , page 54). 2. Go to PPC > Grid system services > Device table PPC slave. 3. Enter the number of slaves for this Power Plant Controller master in the Number PPC slave field. 4. Enter the name of the slave in the Device name field. 5. Enter the IP address of the slave in the fields IP1 to IP4. 6. Adjust the setting for the mode of the slave operation in the Slave mode field: Mode of slave Description operation 1 The active power setpoints are processed by the controller of the master and transmitted as output values to the slave. The slave does not control but transmits the output values to the inverters. or Cascade control: The active power output values of the master are processed by the slave controller as setpoints and sent to the inverters. For this mode of slave operation, the slave must receive the actual values from an additional network analyzer. This network analyzer must record the values of the part of the PV power plant that is to be controlled. For cascade control, therefore, an additional network analyzer is required for each slave. The reactive power setpoints are processed by the slave's own controller. 2 The reactive power setpoints are processed by the controller of the master and transmitted as output values to the slave. The slave does not control but transmits the output values to the inverters. The active power setpoints are processed by the slave's own controller. 3 The active and reactive power setpoints are processed by the controller of the master and transmitted as output values to the slave. The slave does not control but transmits the output values to the inverters. 7. If necessary, enter the number of the group that the slave belongs to in the Control group field. 7.7 Adjusting the Settings of the Modbus Server The communication between the Power Plant Controller and the grid operator or a higher-level SCADA system takes place via Modbus protocol. You can disable communication with the grid operator via Modbus protocol and change the IP address of the Modbus server. You can configure whether setpoint changes are only to be accepted if the change counter register is set simultaneously in the Modbus protocol. If the Modbus Client is inactive, the connection will automatically be cut off after 60 seconds, even if the setting Setpoint monitoring is activated. The time can be adjusted from 1 s to 60 s in the field Setpoint monitoring time. Operating Manual PPC-BE-P7-en-13 33

34 7 Operation SMA Solar Technology AG 1. Log into the user interface as an installer (see Section , page 54). 2. Go to PPC > Settings > Modbus server. 3. To adjust the profile of the Modbus server, select the desired entry in the drop-down list Modbus server profile. 4. To enable or to disable the Modbus server, select the option Yes or No in the drop-down list Active. 5. In the drop-down list Release IP address range, select the desired option. 6. To enable automatic monitoring of the connection to the Modbus Client, perform the following steps: In the drop-down list Setpoint supervision, select the entry Yes. In the field Monitoring time setpoint supervision, enter the desired time. Once the waiting time has expired, the connection is interrupted by the Modbus server. 7. In the drop-down list Enable change counter, select Yes if required. If it is set to No, each change in the Modbus protocol will be accepted as a setpoint change. 8. To enable scaling of the input signals on the page PPC > Grid system services > Input signals > Measurement values, select Yes in the drop-down list Customized scaling. 7.8 Transmitting Output Values to Devices of the PV System If anything in the system is changed after commissioning of the Power Plant Controller, it may be necessary to adjust the transmission of the output values for the setpoint. It is possible to disable the transmission of output values or adjust the mode of transmission of output values. 1. Log into the user interface (see Section , page 54). 2. To adjust the transmission of control values to the Sunny Central devices, select PPC > Settings > System communication > Inverter. 3. Make the necessary changes in the appropriate fields as follows: enable or disable the transmission of output values in the drop-down list Active Enter the waiting time between two output value transmissions in the field Idle time [ms]. The recommended time is 5 ms. 4. To adjust the transmission of control values to the Cluster Controllers, select PPC > Settings > System communication > Cluster Controller. 5. Make the necessary changes in the appropriate fields as follows: Enable or disable the transmission of output values in the drop-down list Active Enter the waiting time between two output value transmissions in the field Idle time [ms]. The recommended time is 1,000 ms. 7.9 Selecting the Signal Source and Adjusting the Scaling of Measured Values The measured values of the PV system that are used to calculate the output values can be transmitted via various channels to the Power Plant Controller. If the signal transmission changes after commissioning the Power Plant Controller, it can be adjusted. The settings for the individual measured values of active power, reactive power, voltage, and frequency can be made separately. If an error occurs during transmission of the measured values via Modbus protocol, the last calculated output values can be used (see Section 13.4 "Output Value Specification Under Fault Conditions", page 59), or you can use substitution values (see Section 7.10 "Local Specification of Setpoints", page 37). 34 PPC-BE-P7-en-13 Operating Manual

35 SMA Solar Technology AG 7 Operation Measured values submitted to the Power Plant Controller as analog signals will be converted to digital values in the Power Plant Controller. The measured values in technical units must be calculated from the digital signals. The signals submitted by the transducer to the Power Plant Controller must be scaled (see Section 13.3, page 57). Scaling of the measured data is only possible if under PPC > Settings > Modbus server or under PPC > Grid system services > Device table Power Analyzers > Power Analyzer 1 the entry Yes has been selected in the drop-down list Customized scaling, or if analog signals are used. Operating Manual PPC-BE-P7-en-13 35

36 7 Operation SMA Solar Technology AG 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Grid system services > Input signals > Measurement values. 3. To assign the record from which the active power setpoint is to be calculated, select the button [Active power] under Measured values 1 (default) or Measured values 2 (redundant) in the right-hand menu bar. 4. If an error has occurred and the Power Plant Controller needs to supply substitution values, select the entry Yes in the drop-down list Substitution value and enter the required substitution value. 5. To switch the device or the input supplying the measured data, select the appropriate entry in the drop-down list Signal source. Modbus server: The measured values are transmitted via Modbus protocol from the grid operator to the Power Plant Controller. Modbus device: The measured values are transmitted via Modbus protocol from the network analyzer to the Power Plant Controller. Onboard: The cables supplying the analog measured values are connected directly to the analog inputs of the Power Plant Controller. Bus coupler: The cables supplying the analog measured values are connected to a bus terminal of the Power Plant Controller. 6. If you have selected the setting Modbus device in the drop-down list Signal source, you will now need to define the network analyzer at which the signal is present. 7. If you have selected the setting Onboard or Bus coupler in the drop-down list Signal source, you will now need to define the input at which the signal is present. To do this, select the corresponding entry in the drop-down list Hardware channel. 8. If the measured data are not supplied by a network analyzer or the network analyzer does not have an averaging function, averaging of the data can be configured here. To do this, enter the desired number of values in the field Averaging x values. Entries are possible between 1 (no averaging) and 10 (averaging from 10 measured values). 9. If the measured data are supplied as analog signals, adjust the scaling of the measured values: in the field ymin., enter the lowest value in the range of valid measured values in the field ymax., enter the highest value in the range of valid measured values in the field x0, enter the lowest signal value supplied by the transducer in the field x1, enter the highest signal value supplied by the transducer in the field y0, enter the lowest value in the measurement range in the field y1, enter the highest value in the measurement range When measured values are received without errors, No is displayed in the field Error. Yes is displayed in the Error field? No measured values are being received by the Power Plant Controller or the values received are outside the permitted range. An error is displayed and the substitution value is used. 10. To configure the settings for further measured values, repeat the settings from Step 3 for each setpoint. 11. To make settings for the measured values of the sensors, go to PPC > Grid system services > Input signals > Measurements common. 12. Repeat settings from Step 3 for each sensor. 36 PPC-BE-P7-en-13 Operating Manual

37 SMA Solar Technology AG 7 Operation 7.10 Local Specification of Setpoints Control of the system by the Power Plant Controller is normally executed remotely via Modbus commands. In addition, it is possible for the grid operator to specify fixed setpoints so that remote control of the system is not necessary. In this case, the system control must be adjusted to Local. If errors occur during transmission of grid management specifications via Modbus protocol, for diagnostic purposes the system can be controlled directly from the user interface. To enable settings to be made via the user interface, the system control needs to be adjusted to Local. After completion of the diagnostic work, reset system control to Remote. 1. Log into the user interface as an installer (see Section , page 54). 2. Go to PPC > Grid system services > Setpoint specification. 3. In the drop-down list System control, select the entry Local. 4. Enter the required values in the fields Active power, Reactive power, Voltage, Power factor and TanPhi Saving and Restoring Settings of the Power Plant Controller Backing Up Settings All settings of the Power Plant Controller can be backed up automatically and manually. Settings backup Automatic Manual Description All Power Plant Controller settings are saved daily at midnight to the SD memory card in the Power Plant Controller. This data is always saved alternately in the files AutoSave 1 and AutoSave 2. This means that, in the event of an error, the records from two different days can be retrieved. You can recognize which of the two files is the more recent by the date on the user interface. It is possible to save all settings to a USB memory stick in one folder PPC_Backup_xxxxxxxx(serial number). The folder name includes the serial number of the Power Plant Controller. The Power Plant Controller automatically creates this folder. During backup, the automatically saved files AutoSave 1 and AutoSave 2 are also transferred to the USB memory stick. In addition, all settings, or the settings of all inverters, Cluster Controllers, controllers and IP addresses, can be saved separately in an internal file of the Power Plant Controller. 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Backup and restore. 3. To export the settings to a USB memory stick, proceed as follows: Select the required USB port in the field Port. Select the button [Backup] in the field Ini files. 4. To save separate settings in an internal file on the Power Plant Controller, click the button [Export] of the respective group. 5. To save all settings in an internal file on the Power Plant Controller, click the button [Export] of the group All. Operating Manual PPC-BE-P7-en-13 37

38 7 Operation SMA Solar Technology AG Restoring Settings All settings can be imported from three different sources on the Power Plant Controller. Source of saved settings USB memory stick Files AutoSave 1 and AutoSave 2 Internal file of the Power Plant Controller Description If the settings have been saved beforehand to a USB memory stick in a folder PPC_Backup_Serial number, these settings can be restored. To do this, all files must be copied to a folder PPC_Restore_Config. When restoring the file, you can choose whether the settings are to be imported from the files AutoSave 1 and AutoSave 2 or from the manually saved export files. All settings, or the settings of all inverters, Cluster Controllers, controllers, and IP addresses can be restored separately from the automatically saved files. If the settings of the Power Plant Controller have been changed but no backup has taken place, it is possible to restore the settings status stored in the Power Plant Controller. In this case, any changes made previously are overruled. 1. Log into the user interface (see Section , page 54). 2. Go to PPC > Backup and restore. 3. To import the settings from a USB memory stick, proceed as follows: Select the required USB port in the field Port. Select the button [Restore] in the field Ini files. In the open window, select the desired entry from the drop-down list Data source for import: Entry Explanation Export files Settings are imported from the manually saved files. AutoSave 1 Settings are imported from the file AutoSave 1. AutoSave 2 Settings are imported from the file AutoSave 2. Select the button [Yes]. 4. To import settings from the automatically saved files AutoSave 1 and AutoSave 2, proceed as follows: Select the desired entry in the drop-down list Data source for import. Click the [Import] button next to the desired settings. 5. To import settings from the internal file of the Power Plant Controller, proceed as follows: In the drop-down list Data source for import, select the entry Export files. Click the [Import] button next to the desired settings. 38 PPC-BE-P7-en-13 Operating Manual

39 SMA Solar Technology AG 7 Operation 7.12 Calling Up the System Overview Calling Up the Overview of the Entire System In the overview "My system" you will find an overview of the current data of the entire PV system and the status of the measured values. To facilitate identification of your system, you can enter the name of your system on this page. This name will then appear instead of "My system" in the first-level navigation line. 1. Log into the user interface (see Section , page 54). The overview "My system" now opens. 2. If required, enter the name of the system in the field System name. 3. If required, adjust the power of the PV system in the field System power (in installer mode) Retrieving the Status and Current Data of All Devices in the System 1. Log into the user interface (see Section , page 54). 2. To call up an overview of the number of devices in the PV system and the status of these devices, select PPC > Overview. 3. To call up the data of the connected sensors, go to PPC > Measurement values > Measurements common. 4. To call up the status and the current data of the connected inverters, go to PPC > Spot values > System communication > Inverter. 5. To call up the status and the current data of the connected Cluster Controllers, go to PPC > Spot values > System communication > Cluster Controller. 6. To call up the current data of the network analyzers, go to PPC > Spot values > System communication > Power Analyzer. Operating Manual PPC-BE-P7-en-13 39

40 8 Troubleshooting SMA Solar Technology AG 8 Troubleshooting 8.1 Calling up Information on Software Version and Service-Relevant Information You can find service-relevant information (required if a fault has occurred) in the dialog Type label. 1. Log into the user interface as an installer (see Section , page 54). 2. Select PPC > Settings > Nameplate. 8.2 Calling-Up and Acknowledging Error, Warning and Event Messages Errors, warnings or events that occur in the PV system and are saved in the Power Plant Controller are displayed via the user interface of the Power Plant Controller. When the cause of the message has been eliminated, the message can be acknowledged on the user interface. 1. Log into the user interface (see Section , page 54). 2. To display errors, select PPC > Events > Messages > Error. 3. To display warnings, select PPC > Events > Messages > Warning. 4. To acknowledge individual, highlighted messages, go to the relevant page and click the button [ACK selected]. 5. To acknowledge all messages, go to the relevant page and click the button [ACK all visible]. 8.3 Errors and Warnings Error text Inverter: Warning Inverter: Error network CLCON: Error Network Measurement 1: Voltage error Measurement 1: Frequency error Measurement 1: Active power error Measurement 1: Reactive power error Measurement 2: Voltage error Measurement 2: Frequency error Measurement 2: Active power error Measurement 2: Reactive power error Explanation A warning is displayed on the Sunny Central (see Sunny Central user manual) The Sunny Central cannot be reached via the network. The Cluster Controller cannot be reached via the network. The measured value of the voltage from record 1 is outside the valid measurement range. The measured value of the frequency from record 1 is outside the valid measurement range. The measured value of the active power from record 1 is outside the valid measurement range. The measured value of the reactive power from record 1 is outside the valid measurement range. The measured value of the voltage from record 2 is outside the valid measurement range. The measured value of the frequency from record 2 is outside the valid measurement range. The measured value of the active power from record 2 is outside the valid measurement range. The measured value of the reactive power from record 2 is outside the valid measurement range. 40 PPC-BE-P7-en-13 Operating Manual

41 SMA Solar Technology AG 8 Troubleshooting Error text Measured voltage error, controller in manual mode Measured frequency error, controller in manual mode Measured active power error, controller in manual mode Measured reactive power error, controller in manual mode Warning control deviation high Upper control limit reached Lower control limit reached Warning limitation apparent power active Warning P(f) control active Explanation The measured values of the voltage from both records are outside the valid measurement range. The controller switches to manual operation and transmits the last value calculated prior to the error, or a substitution value, as output value to the Sunny Centrals and the Cluster Controllers. The measured values of the frequency from both records are outside the valid measurement range. The controller switches to manual operation and transmits the last value calculated prior to the error, or a substitution value, as output value to the Sunny Centrals and the Cluster Controllers. The measured values of the active power from both records are outside the valid measurement range. The controller switches to manual operation and transmits the last value calculated prior to the error, or a substitution value, as output value to the Sunny Centrals and the Cluster Controllers. The measured values of the reactive power from both records are outside the valid measurement range. The controller switches to manual operation and transmits the last value calculated prior to the error, or a substitution value, as output value to the Sunny Centrals and the Cluster Controllers. Information indicating that the controlled value deviates significantly from the setpoint (for example, at current irradiation levels the configured values for active power cannot be achieved). Information indicating that the output value has reached the upper threshold. Information indicating that the output value has reached the lower threshold. Information indicating that the apparent power is limited by the Power Plant Controller. Information indicating that the power frequency is above the configured threshold and that active power feed-in is being reduced to provide grid relief. 8.4 Corrective Measures in the Event of Disturbance Problem The Power Plant Controller does not start. The LEDs and the display are off. The login page does not open. Cause and corrective measures The Power Plant Controller is not connected to the voltage supply. Corrective measures: Ensure that the supply voltage is connected correctly (see Section 6.2, page 22). The voltage supply is reverse-connected or the top-hat rail power supply unit is defective. Corrective measures: Ensure that the supply voltage is connected correctly (see Section 6.2, page 22). If the voltage supply is connected correctly, replace the top-hat rail power supply unit. The Power Plant Controller could not start correctly. A system error has occurred. Corrective measures: Disconnect the Power Plant Controller from the voltage supply and then reconnect. Note that this can lead to loss of system data. If the problem persists, contact the SMA Service Line. Operating Manual PPC-BE-P7-en-13 41

42 8 Troubleshooting SMA Solar Technology AG Problem The login page does not open. Cause and corrective measures The Power Plant Controller is not connected to the supply voltage. Corrective measures: Ensure that the supply voltage is connected correctly (see Section 6.2, page 22). The voltage supply is reverse-connected or the top-hat rail power supply unit is defective. Corrective measures: Ensure that the supply voltage is connected correctly (see Section 6.2, page 22). If the supply voltage is connected correctly, replace the top-hat rail power supply unit. A firewall is blocking the connection. Corrective measures: Adjust the firewall settings in order to allow the required connection. Ensure that port 8080 is activated. There is a problem in the local area network (LAN). Corrective measures: Ensure that the network cables are correctly connected to the Power Plant Controller (see Section 6.5, page 24). Check whether the network components, network cables or connectors are defective or damaged. Replace defective or damaged network components, network cables or connectors. Check whether the network settings of the individual network components are correct. Adapt the network settings if required. Restart the Power Plant Controller. To do this, disconnect the Power Plant Controller from the voltage supply and then reconnect. Note that this can lead to loss of system data. If the problem persists, contact the network administrator. If the Power Plant Controller is accessed via the Internet, it is possible that there is currently no Internet connection, that port forwarding to the Power Plant Controller from the router has failed or been set up incorrectly, or that an incorrect gateway has been configured. Login to the user interface has failed. Corrective measures: In the event of interrupted Internet connection, restore the Internet connection. If port forwarding has not been set up, set up port forwarding to the Power Plant Controller at the router. If port forwarding has already been set up at the router, ensure that it has been set up correctly. Check the gateway settings in the Power Plant Controller and adjust them if necessary. The password entered is incorrect. Access to the Power Plant Controller is suspended for a maximum of five minutes. Corrective measures: Wait five minutes, then log in with the correct system password. 42 PPC-BE-P7-en-13 Operating Manual

43 SMA Solar Technology AG 8 Troubleshooting Problem The user interface is not displayed properly. At least one device has the status Warning or Error. Communication with at least one device is disturbed. Communication with all devices is disturbed. Cause and corrective measures The Droid Sans font is not installed. Corrective measures: Install the Droid Sans font. There may be a disturbance in one of the connected devices. Corrective measures: Check the event log (see Section 8.3, page 40). Refer to the device documentation. There may be a disturbance in the device. Corrective measures: Check the event log (see Section 8.3, page 40). Refer to the device documentation. The connection between the Power Plant Controller and the connected devices may have failed. Corrective measures: Ensure that the network cables are connected correctly (see Section 6.5, page 24). Check whether the network components, network cables or connectors are defective or damaged. Replace defective or damaged network components, network cables or connectors. Check whether the network settings of the individual network components are correct. Adapt the network settings if required. If the problem persists, contact the network administrator. There is a problem in the local area network (LAN). Corrective measures: Ensure that the network cables are connected correctly (see Section 6.5, page 24). Check whether the network components, network cables or connectors are defective or damaged. Replace defective or damaged network components, network cables or connectors. Check whether the network settings of the individual network components are correct. Adapt the network settings if required. Restart the Power Plant Controller. To do this, disconnect the Power Plant Controller from the voltage supply and then reconnect. If the problem persists, contact the network administrator. Operating Manual PPC-BE-P7-en-13 43

44 8 Troubleshooting SMA Solar Technology AG Problem The correct total number of connected inverters is not shown on the user interface or the display. The parameters or settings of an individual device cannot be edited. The Power Plant Controller cannot be accessed by the Modbus client. The Modbus profile contains measured values that are not supported by the Power Plant Controller. The Power Plant Controller is not responding within the response time specified by the Modbus client. Cause and corrective measures The configuration of the connected devices has been entered incorrectly in the Power Plant Controller. Corrective measures: Ensure that the inverters are in operation (see inverter installation manual). Ensure that the network cables interconnecting the inverters are connected correctly (see Section 6.5, page 24). Ensure that the network terminals of the Sunny Centrals are connected correctly to the Power Plant Controller. Ensure that no network components, network cables or connectors are defective. Ensure that the network addresses of the connected devices are entered correctly. You do not have the necessary authorization to edit the parameters. Corrective measures: Change the user group (see Section "Logging Into the User Interface", page 54). The required Modbus server is not enabled. Corrective measures: Ensure that the required Modbus server is enabled (see Section 7.7, page 33). An incorrect IP address for the Power Plant Controller has been set in the Modbus client. Corrective measures: Read off the IP address of the Power Plant Controller (see Section 7.6.1, page 28). Ensure that the correct IP address for the Power Plant Controller is set in the Modbus client (see the manufacturer manual). The Modbus configuration may be incorrect. Corrective measures: Check the Modbus configuration using the assignment tables and adjust if required (see Section 7.7, page 33). The Modbus configuration may be incorrect. Corrective measures: Check the Modbus configuration using the assignment tables and adjust if required (see Section 7.7, page 33). The network configuration may be incorrect. Corrective measures: Ensure that the network cables are connected correctly (see Section 6.5, page 24). Check whether the network components, network cables or connectors are defective or damaged. Replace defective or damaged network components, network cables or connectors. Check whether the network settings of the individual network components are correct. Adapt the network settings if required. If the problem persists, contact the network administrator. 44 PPC-BE-P7-en-13 Operating Manual

45 SMA Solar Technology AG 8 Troubleshooting Problem A value specified in the Modbus profile is not being transmitted by the Power Plant Controller to the devices in the system. Cause and corrective measures The Modbus configuration may be incorrect. Corrective measures: Check the Modbus configuration using the assignment tables and adjust if required (see Section 7.7, page 33). The setpoint specification may have been set to local. Corrective measures: Ensure that the setpoint is set to Remote. Operating Manual PPC-BE-P7-en-13 45

46 9 Maintenance SMA Solar Technology AG 9 Maintenance 9.1 Maintenance and Replacement Intervals The Power Plant Controller must be serviced every 24 months. Replace the SD memory card of the Power Plant Controller every ten years (see Section 9.5, page 47). 9.2 Checking the Mounting Location Ensure that the mounting location is easily accessible without the need of auxiliary equipment. Make sure that the Power Plant Controller is securely mounted. 9.3 Switching the Power Plant Controller On and Off Switching the Power Plant Controller On Requirement: Supply voltage must be present. 1. Open the door of the Power Plant Controller. 2. Switch on the circuit breakers. 3. Close and lock the door of the Power Plant Controller. Switching the Power Plant Controller Off 1. Open the door of the Power Plant Controller. 2. Switch off the circuit breakers. 3. Close and lock the door of the Power Plant Controller. 4. Disconnect the supply voltage externally, if necessary. 46 PPC-BE-P7-en-13 Operating Manual

47 SMA Solar Technology AG 9 Maintenance 9.4 Checking the Enclosure and Enclosure Interior Only perform maintenance work on the Power Plant Controller when the environment is dry and free of dust. Check whether the enclosure of the Power Plant Controller is damaged or soiled. If the enclosure is severely damaged, contact the SMA Service Line. Ensure that the enclosure is clean. Ensure that the door lock is intact and clean. Check whether the surrounding seals on the door frames are intact. If the seals are damaged, replace them. Ensure that all cable glands are tightly sealed. 9.5 Replacing the SD Memory Card of the Power Plant Controller The SD memory card of the Power Plant Controller must be replaced every ten years. Fault-free operation of the Power Plant Controller can only be guaranteed if an SD memory card approved by SMA Solar Technology AG is inserted. Requirements: The new SD memory card must be an industrial SD memory card.* The Power Plant Controller must be switched off (see Section 9.3, page 46). 1. Remove the cover. Press on the cover from the left and pull the cover outwards. 2. Remove the SD memory card. Briefly press the SD memory card into the slot. 3. Insert the new SD memory card. 4. Position the cover. Insert the bracket in the right-hand opening and press the cover inwards. Make sure that the buttons are not clamped. The enclosure snaps into place. * Contact the SMA Service Line to insert an SD memory card suitable for your Power Plant Controller. Operating Manual PPC-BE-P7-en-13 47

48 10 Decommissioning SMA Solar Technology AG 10 Decommissioning 10.1 Disassembling the Power Plant Controller Requirement: The supply voltage must be externally disconnected. 1. Open the door of the Power Plant Controller. 2. Remove all network cables and optical fibers. 3. Disconnect all signal cables. 4. Remove the voltage supply cable. 5. Release the cable glands. 6. Pull all cables out of the cable glands and the cable feed-through plate. 7. Disassemble the Power Plant Controller Disposing of the Power Plant Controller Dispose of the Power Plant Controller in accordance with the locally applicable disposal regulations for electronic waste. 48 PPC-BE-P7-en-13 Operating Manual

49 SMA Solar Technology AG 11 Periodic Actions 11 Periodic Actions 11.1 Cable Entry Inserting the Cable into the Cable Feed-Through Plate Damage to the Power Plant Controller due to moisture penetration Excessively large or redundant holes in the membranes of the cable feed-through plate can cause moisture to penetrate the Power Plant Controller. Select membranes that match the cable diameter. Avoid piercing needlessly large holes in the membranes of the cable feed-through plate. Only pierce as many holes in the membranes of the cable feed-through plate as you need for the cables. Figure 15: Overview of the membranes for inserting the cable Position A B C Explanation Membranes for cable cross-section from 4.8 mm to 9.7 mm Membranes for cable cross-section from 4.8 mm to 12.0 mm Membranes for cable cross-section from 3.2 mm to 6.5 mm 1. Pierce a hole in the respective membrane. 2. Insert the cables in the holes. 3. Cut the cables to length. 4. Attach the cables to an external cable support rail. Operating Manual PPC-BE-P7-en-13 49

50 11 Periodic Actions SMA Solar Technology AG Inserting the Cable in the Cable Gland Damage to the Power Plant Controller due to moisture penetration Moisture can penetrate the Power Plant Controller due to unsealed cable glands. Only remove the number of sealing rings from the rubber seal in the cable gland to match the cable cross-section. Unused cable glands Do not take the filler plugs out of the unused cable glands. This keeps the Power Plant Controller sealed. 1. Remove the filler plug from the cable gland. 2. Remove the rubber seal from the cable gland. 3. Adjust the rubber seal to the diameter of the cable to be inserted: Remove the appropriate number of sealing rings from the rubber seal. Cable diameter Number of sealing rings to be removed 4.5 mm to 5.0 mm mm to 7.5 mm mm to 10.0 mm mm to 13.0 mm 3 4. Lead the cable through the swivel nut of the cable gland. Ensure that the thread of the swivel nut is facing upwards. 5. Lead the cable above the swivel nut sideways through the rubber seal. 6. Insert the rubber seal with the cable into the cable gland. 7. Cut the cable to length. 8. Tighten the cable gland. 50 PPC-BE-P7-en-13 Operating Manual

51 SMA Solar Technology AG 11 Periodic Actions 11.2 Clamp Connections Connecting Insulated Conductors to Spring-Cage Terminals Connect each insulated conductor to the corresponding spring-cage terminal as follows. 1. Insert the screwdriver into the clamping contact of the spring-cage terminal. 2. Push the stripped insulated conductor as far as possible into the terminal. Make sure that no insulation is trapped in the terminal. 3. Pull the screwdriver out of the clamping contact. Operating Manual PPC-BE-P7-en-13 51

52 11 Periodic Actions SMA Solar Technology AG Connecting the Shield Contact of the Cable Using a Shield Clamping Saddle 1. Remove the shield clamping saddle from the busbar. 2. Press the shield clamping saddle onto the shield of the stripped cable until the shield clamping saddle snaps into place, and fasten the shield clamping saddle hand-tight Installing Network Cables to the RJ45 Keystone Pin Connector Optionally, you can connect the installation cables for the network to the modular patch panel. The module for the network cables contains four or eight RJ45 Keystone pin connectors that are used to connect the network cables to the keystone jacks. 1. Dismantle the network cable by 30 mm. 2. Fold the braided shielding. 3. Remove the foil shield from the insulated conductor pairs. 4. With the adhesive side facing the inside, attach the aluminum foil from the outside so that it is flush with the braided shielding. 5. Lead the network cable through the cable organizer. 6. Insert the conductors into the slots of the cable organizer. Use the appropriate color coding according to the standard of your choice. Insulated conductor pair Insulated conductor color Contact-568A Contact-568B 1 white/blue 5 5 blue white/orange 3 1 orange white/green 1 3 green white/brown 7 7 brown PPC-BE-P7-en-13 Operating Manual

53 SMA Solar Technology AG 11 Periodic Actions 7. Shorten protruding conductors. 8. Insert the cable organizer in the enclosure. Make sure that the white arrow of the cable organizer is pointing towards the white arrow on the enclosure. The cable organizer snaps into place. 9. Push the folding parts of the enclosure back together using a suitable pair of pliers (e.g. pipe wrench). The folding parts of the enclosure snap into place. 10. Secure the cable retainer of the enclosure with a cable tie. 11. Cut off the protruding end of the cable tie. Operating Manual PPC-BE-P7-en-13 53

54 11 Periodic Actions SMA Solar Technology AG 11.3 Settings on the User Interface Logging Into the User Interface Logging In at the Touch Display 1. Activate the touch display by tapping. 2. Select the respective user group in the field User identifier. 3. Enter the password in the field Password. 4. Select [Login] Logging In on the Computer You can activate the user interface of the Power Plant Controller via the system network. This enables visualization of the system data and adjustment of device settings of the PV system and the Power Plant Controller on the computer. To access the user interface, the web browser Firefox as of version 13 must be installed on your computer. Other Internet browsers such as Chrome or Microsoft Internet Explorer can also be used. However, this may lead to deviations in the display. 1. Enter the IP address of the Power Plant Controller and press the enter key. The web browser will download the required Java Applet from the Power Plant Controller and will then start the user interface. The start page of the user interface opens. The start page of the user interface does not open? Make sure that Java Runtime Environment is installed on your computer. Make sure that the Power Plant Controller is properly connected to the local network (see Section 6.5 "Connecting Network Cables and Optical Fibers", page 24). Make sure that the IP address has been entered correctly. After changes, especially to the network settings of the Power Plant Controller, wait approximately one minute and then re-enter the IP address of the Power Plant Controller in a new browser window. 2. Select the respective user group in the field User identifier. User group Password (default settings) User 0000 Installer Enter the password in the Password field. 4. Select [Login] Logging Out of the User Interface By logging out of the user interface of the Power Plant Controller, you will protect your PV system from unauthorized access. If you do not log out of the user interface, you will automatically be logged off from the user interface after 15 minutes of inactivity. This time interval can be adjusted by SMA Service, if required. Select [Logout] in the navigation bar. 54 PPC-BE-P7-en-13 Operating Manual

55 SMA Solar Technology AG 12 Technical Data 12 Technical Data Enclosure Mounting type Material Color of door Color of enclosure body Lock cylinder Mechanical Data Width x height x depth Maximum weight* Wall mounting Aluminum, powder-coated RAL9006 (white aluminum) RAL 7024 (graphite gray) Double-bit key for switch cabinet 720 mm x 1,125 mm x 325 mm 60 kg * depending on the option ordered Option-Dependent Features Display* Touch display, leading Ethernet switch optional / managed / unmanaged Maximum number of analog inputs 12 Maximum number of analog outputs 7 Maximum number of digital inputs 18 Maximum number of digital outputs 16 * for indoor mounting only Voltage Supply AC supply voltage 100 VAC to 240 VAC DC supply voltage 36 VDC to 60 VDC Power frequency 50 Hz / 60 Hz Overvoltage category 2 Pre-fuse* B16 * depending on local directives, all poles must be connected Operating Manual PPC-BE-P7-en-13 55

56 12 Technical Data SMA Solar Technology AG Supported Products Central inverters Sunny Central of the CP XT production series / Sunny Central of the HE-20 production series / Sunny Central 2200 / Sunny Central 2500 Maximum number of central inverters 200 Decentralized inverters Sunny Tripower via SMA Cluster Controller / Sunny Tripower 60 via Inverter Manager Maximum number of SMA Cluster Controllers and/or 20 Sunny Tripower 60 Transducer / network analyzer Ardetem TRM4 Janitza UMG 604 / UMG 605 Schneider Electric ION 8600 / ION 7550 / ION 7650 Schweitzer Engineering Laboratories SEL-735 Ambient Conditions Degree of protection* IP54 Operating temperature range 20 C to +50 C Storage temperature range 40 C to +70 C Relative humidity, non-condensing 10% to 95% Snow load 85 kg/m 2 Maximum operating altitude above MSL** 2,000 m * in accordance with IEC ** without I/O enhancement 4,000 m 56 PPC-BE-P7-en-13 Operating Manual

57 SMA Solar Technology AG 13 Appendix 13 Appendix 13.1 Structure of the System Network Two networks can be connected to the Power Plant Controller. This means that the output values can be transmitted to two PV system networks. The Power Plant Controller delivers the output values for the Cluster Controllers and the output values for the Sunny Centrals via separate LAN interfaces. To ensure the correct transmission of the output values, the following rules must be observed: If Sunny Centrals and Cluster Controllers are installed in the system, we recommend that they are organized in separate networks. If the Sunny Centrals and Cluster Controllers have to be operated in the same network, only one network can be used for transmission of output values. In this case, the time interval for transmitting output values is extended to at least the time interval determined for the Cluster Controller Principle of the Communication Network The Power Plant Controller communicates with the connected devices, with the network analyzer, the grid operator, and the SCADA system via Modbus protocol. The Modbus protocol is a communication protocol that is based on a client-server architecture. Figure 16: Principle of the communication network of the PV system with Power Plant Controller (example) 13.3 Scaling of the Analog Measuring Channels The Power Plant Controller can process both analog and digital measured values. If a network analyzer is used, the measured values are scaled automatically. Analog measured values are measured at the point of interconnection and converted by a transducer into values that the Power Plant Controller can process. Since the transducer can deliver values for active power, reactive power, voltage or frequency, the input values at the Power Plant Controller must be scaled. This is the only way that the Power Plant Controller is able to convert into technical values and continue processing the measured values from the values supplied by the transducer. For scaling, the possible range of the converted values and the range of the measured values must be entered in the user interface (see Section 7.9 "Selecting the Signal Source and Adjusting the Scaling of Measured Values", page 34). Operating Manual PPC-BE-P7-en-13 57

58 13 Appendix SMA Solar Technology AG The range between x0 and x1 refers to the converted values. This range is dependent on the measurement signal used and on the analog input to which the converted values are supplied. Measurement signal Analog input Measurement range of the analog signals Standard signal voltage Onboard 10 V 10 V Standard signal voltage Onboard 0 V 10 V Standard signal current Onboard 0 ma 20 ma Standard signal voltage Bus coupler 10 V 10 V Standard signal voltage Bus coupler 0 V 10 V Standard signal current Bus coupler 4 ma 20 ma Range of the converted values x0 = 8,192 x1 = 8,192 x0 = 0 x1 = 8,192 x0 = 0 x1 = 7,367 x0 = 32,768 x1 = 32,767 x0 = 0 x1 = 32,767 x0 = 0 x1 = 32,767 The range between y0 and y1 is the range into which the Power Plant Controller scales the converted values. This is equivalent to the measurement range. Within the measurement range is the range in which the valid measured values occur. The lower valid measured value corresponds to ymin, the upper valid measured value corresponds to ymax Example: Scaling of analog input values Analog voltage signals in the range from 10 V to +10 V are received at the analog input. The analog-to-digital converter of the Power Plant Controller uses this to generate a digital signal in the range of to The measured value processing in the Power Plant Controller calculates the reactive power value from this signal, and then limits it to the permitted range from 15 MVAr to +15 MVAr. Lower value for the range of valid measured values: ymin = 20 MVAr Lower signal value supplied by the transducer: x0 = Lower value of the measurement range: y0 = 15 MVAr Upper value for the range of valid measured values: ymax = +20 MVAr Upper signal value supplied by the transducer: x1 = Upper value of the measurement range: y1 = +15 MVAr 58 PPC-BE-P7-en-13 Operating Manual

59 SMA Solar Technology AG 13 Appendix 13.4 Output Value Specification Under Fault Conditions If transmission of the setpoints under fault conditions is not possible via Modbus protocol, the Power Plant Controller uses a substitution value or the last transmitted value. This is set for each specific system by SMA Service. Basically, three communication errors are possible: Error type The operator setpoints are not received by the Power Plant Controller. Actual values from the network analyzer are not received by the Power Plant Controller. Output value transmission to the devices is disturbed Control of the Power Plant Controller The output values are calculated with the last valid setpoint or with a substitution value. New output values cannot be calculated. The controller switches to manual operation and transmits the last valid output value or a substitution value. Depending on the parameterization, the connected devices work with the last valid output values received or with a substitution value. Parameterization Parameterization is carried out at the Power Plant Controller. Parameterization is carried out at the Power Plant Controller. Parameterization is carried out at the connected devices. Once the error in transmitting the setpoints of the Power Plant Controller via Modbus protocol has been eliminated, transmission of the output values calculated by the Power Plant Controller to the devices of the PV system automatically recommences Directive for Secure Passwords To protect the Power Plant Controller from unauthorized access, you must select a secure password. SMA Solar Technology AG recommends choosing the password in accordance with the following directives: The password has at least five characters. The password consists of letters, at least one number, and at least one special character. The password does not contain umlauts Type Label The type label clearly identifies the product. There are two type labels attached to the Power Plant Controller. The type labels are located on the right-hand inside panel and on the right-hand outside panel of the Power Plant Controller. You will find the following information on the type label: Device type Option code Serial number Production version Device-specific characteristics You will require the information on the type label to use the product safely and when seeking customer support from the SMA Service Line. Operating Manual PPC-BE-P7-en-13 59

60 13 Appendix SMA Solar Technology AG Symbols on the Type Label Symbol Explanation CE marking The product complies with the requirements of the applicable EU directives. Degree of protection The product is protected against interior dust deposits and splashing water from all angles. WEEE designation Do not dispose of the product together with the household waste but in accordance with the locally applicable disposal regulations for electronic waste. 60 PPC-BE-P7-en-13 Operating Manual

61 SMA Solar Technology AG 14 Contact 14 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: Device type Serial number of the Power Plant Controller Error message Australia SMA Australia Pty Ltd. Belgien SMA Benelux BVBA/SPRL Sydney Belgique Mechelen Toll free for Australia: 1800 SMA AUS ( ) International: België Luxemburg Luxembourg Nederland Argentina SMA South America SPA Česko SMA Central & Eastern Europe s.r.o. Brasil Santiago Magyarország Praha Chile Polska Perú România Slovensko Danmark SMA Solar Technology AG France SMA France S.A.S. Deutschland Niestetal Lyon Österreich Schweiz SMA Online Service Center: Sunny Boy, Sunny Mini Central, Sunny Tripower: Monitoring Systems (Kommunikationsprodukte): Sunny Boy, Sunny Mini Central, Sunny Tripower : Monitoring Systems : Sunny Island : Sunny Central : Fuel Save Controller (PV-Diesel Hybridsysteme): Sunny Island, Sunny Backup, Hydro Boy: Sunny Central: España SMA Ibérica Tecnología Solar, S.L.U. India SMA Solar India Pvt. Ltd. Portugal Barcelona Mumbai South Africa SMA Solar Technology South Africa Pty Ltd. Centurion (Pretoria) SUNNY ( ) International: +27 (12) Ελλάδα Κύπρος Kıbrıs България SMA Hellas AE Αθήνα Italia SMA Italia S.r.l. United Kingdom SMA Solar UK Ltd. Milano Milton Keynes Operating Manual PPC-BE-P7-en-13 61

62 14 Contact SMA Solar Technology AG SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. 서울 SMA Middle East LLC Other countries International SMA Service Line Niestetal Toll free worldwide: SMA SERVICE ( ) 62 PPC-BE-P7-en-13 Operating Manual

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64 SMA Solar Technology

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