Sales Training Tele-sales Training Internet Marketing Training

Transcription

1 Sales Training Tele-sales Training Internet Marketing Training

2 Your partner in success Our training solutions cover both internet based business and offline business activities with a specific focus on techniques that produce increased sales and profit. Welcome To TSM Training! We are a Manchester based training company, providing precise training solutions to help increase the sales and profits for businesses locally, nationally and on a global level. Our training solutions cover both internet based business and offline business activities with a specific focus on techniques that produce increased sales and profit. TSM Training s Founder, Tahir Shah, is a recognized internet marketing and sales training expert, on both sides of the Atlantic and has been and is regularly invited to be a key speaker at internet marketing conferences both in the UK and in the USA. Please take a few moments to read this brochure and see how we can help you increase profits and sales for your business today!

3 Your partner in success Training For Instant Results all of our training courses are jam-packed with real-world tried and tested techniques that you can put into practice instantly... In business, training in certain skills is crucial. We don t need to tell you that. However, as business people, we know that you want techniques that you can learn in the morning and start implementing the same afternoon, the very same day to achieve instant results and start witnessing instant improvements to your business. You don t need to tell us that. That s why all of our training courses are jam-packed with real-world tried and tested techniques that you can put into practice instantly in order to start seeing profitable results. And because we know that many other training providers rely on textbook theories that: 1. Sound good, but do diddly squat when tried in the real world Baffle you with acronyms that went out of fashion years ago, which can be learned but not practically applied for any real benefit 3. Are happy to take your money but won t and don t really teach you how to make it We pride ourselves on being a bit different, and our training programs are designed with the following things in mind: If it doesn t work in real life we re not interested. If it can t be instantly applied to your business we re not interested. If it doesn t help you boost your profits we re not interested. In other words we re ONLY Interested in what we know WILL work for you and your business. That way we know we re ONLY training you in what we know you need: Proven strategies and techniques that are working right now for us and for others and which will work for you and for your business. Instant solutions to long standing problems and immediate techniques that can be applied the moment they are learned for dramatic results. Profitable strategies that you can implement from Day 1 of your training to bring more sales into your business and to measurably increase your bottom line.

4 Your partner in success Training For Profit you need techniques and strategies today that are going to bring more sales through your doors tomorrow... Whether you re a one person business, a medium sized enterprise or a large multinational corporation Whether you re a new start-up or an established company celebrating over a hundred years in business Whatever the scenario, you know as well as we do Yesterday is history. The time is today. The time is right now and you need techniques and strategies today that are going to bring more sales through your doors tomorrow, don t you? After all, isn t that exactly what every successful business needs? That s precisely why we geared all of our training programs to helping you Generate more sales Win more business Achieve more profits Our Training programs cover various disciplines including: Training For Online Sales Creating a website for profit. What you need and how to get a profitable online presence. How to write compelling website copy that converts and sells like crazy. How to create million dollar sales videos. How to drive traffic to your websites using free and paid techniques. How To Use Social Media For More Business. How to develop relationships with other online business owners and make your competition work for you. Marketing techniques for repeat profits. Viral Marketing techniques for multiplying profits over time. Affiliate Marketing And How To Grow And Develop Your Own Online Sales Force! The power of Online Joint Ventures. Search Engine Optimisation and how to get ranked in the search engines. And much much more. Training For Offline Sales Tele-Canvassing Skills (Making Appointments) Training Tele-Sales Training Direct Sales (face to face) Training Advanced Communication Techniques Hypnotic Language Patterns That Sell And Much More

5 4 Courses To Whet Your Appetite! Closing Sales On The Internet WHO IS THIS COURSE FOR? WHAT S INCLUDED? COURSE CONTENT Any business with an existing website but one with little or no sales coming through. Having a pretty website is one thing, having a pretty website that sells... is completely another. This course is for the complete beginner to online selling, taking them from novice to expert in skills and application over 3 days. Buffet lunch, light refreshments, & all course materials including full course manual and successful course completion certificate are included in the price. Duration: Location: 3 Day Course Manchester Understanding Internet Marketing Getting Targeted Traffic Using Search Engines For Traffic Search Engine Optimisation Understanding Buying Habits Online Payment Processors Creating Membership Sites Knowing Basic HTML And It s Importance Knowing How To FTP And It s Importance The Power Of Joint Ventures Price: 1495 Per Delegate HOW TO BOOK A PLACE ON THE COURSE? To book a place on this course, call us on: where one of our team will be able to help you. Deciding Who Your Customer Is And Where You Will Find Them Free Traffic Methods Social Media Marketing Image And It s Importance Importance Of Being The Expert And How To Become One. Building An Army Of Affiliates Getting Visitors To Make A Decision Double Your Sales Revenue Through Effective Up-selling. Marketing And How To Get Constant Repeat Business Using Hypnotic Language That Urges To Action Grabbing Your Visitors Attention Understanding The Online Sales Process What Are Auto-Responders And How To Use Them Effectively Turning Visitors To Subcribers Selling Skills And Their Importance Online Power Words That Make The Difference Writing Attention Grabbing Headlines Anticipating Your Customers Thoughts Tracking And Testing For Improvement Turbo Charged Techniques To Get People Reaching For Their Credit Cards To Pay You Money. & Much Much More!

6 4 Courses To Whet Your Appetite! Profitable Selling Made Easy WHO IS THIS COURSE FOR? WHAT S INCLUDED? COURSE CONTENT This course is for anyone who sells for a living. Whether you work as a small one man concern or sell for a large multi-national, the techniques you will learn in this course will help you to substantially raise your game, close more sales, and make more money. Buffet lunch, light refreshments, & all course materials including full course manual and successful course completion certificate are included in the price. Duration: Location: Price: 2 Day Course Manchester 895 Per Delegate HOW TO BOOK A PLACE ON THE COURSE? To book a place on this course, call us on: where one of our team will be able to help you. The Sales Mindset Personal Objectives Knowing Your Own Business And Its Importance Understanding The Relationship Between Price And Interest Mind Reading Making Their Decision Simple - Or Plain Just Making Their Decision. Objections - Their Cause And What You Need To Know Objections - Handling Them With Ease Why Your Word Never Counts Body Language That Matters Defining The Rules Of The Game Determining The Decision Makers Getting Past Secretaries Listening Skills Handling Rejection Closing The Sale Consolidating The Sale & It s Importance Emphasis And How And Why And When To Use It Throw Closed Questions In The Bin Reprogramming How You Speak Rediscover The Nicer Side Of Open Ended Questions Travelling Under The Radar Hypnotic Language Patterns That Sell Getting To YES Every Single Time Truth And Reality - The Difference You Need To Know Adding The Sparkle Determining Realities Through Visualisation Keeping It Real Super-Charging Your Selling For Greater Success & Much Much More!

7 4 Courses To Whet Your Appetite! Telesales Master-Class WHO IS THIS COURSE FOR? WHAT S INCLUDED? COURSE CONTENT This course is for anyone who sells products or services on the telephone. Whether you work as a small one man concern or sell for a large multinational, the techniques you will learn in this course will help you to substantially raise your game, close more sales, and make more money. Buffet lunch, light refreshments, & all course materials including full course manual and successful course completion certificate are included in the price. Duration: Location: Price: 2 Day Course Manchester 595 Per Delegate HOW TO BOOK A PLACE ON THE COURSE? To book a place on this course, call us on: where one of our team will be able to help you. Developing The Right Mindset Planning The Call Defining Objectives For The Call To Script Or Not To Script? Prompting For Details Effective Questioning That Works Using Your Voice For Crystal Clear Communication Emphasis And How Where And When To Use It How To Get Rock Solid Commitments Getting To The Decision Makers Closing The Sale Understanding The Structure Of A Sale Understanding Objections & Their Causes Avoiding The Mistakes Most Tele-sales People Make Tonality & It s Importance Physiology, Psychology & Their Interconnection Understanding How Prospects Think Adding Sparkle To Your Speech Understanding The Relationship Between Price And Interest Knowing Your Own Business & It s Importance Effective Listening Handling Rejection Getting To Yes Every Time Avoiding Confrontation & It s Importance Dealing With Price Objections Your Customer s Most Important Asset & Recognising It s Value 10 Common Tele-sales Mistakes To Avoid At All Cost Consolidating The Sale & It s Importance Gaining Trust From Your Customers Standing Out From The Crowd Relationship Building & Looking Beyond The Sale Hypnotic Language Patterns That Work And Much Much More

8 4 Courses To Whet Your Appetite! Persuasion Power & Irresistible Influence WHO IS THIS COURSE FOR? WHAT S INCLUDED? COURSE CONTENT Having the power to persuade and influence people has long been the recognised ingredient of the super successful. This course is for anyone in sales, management, or leadership roles who recognise the importance of being able to win people to your way of thinking. By the end of the course you will have all the skills necessary to persuade and influence people at will. Buffet lunch, light refreshments, & all course materials including full course manual and successful course completion certificate are included in the price. Duration: Location: Price: 2 Day Course Manchester 895 Per Delegate HOW TO BOOK A PLACE ON THE COURSE? To book a place on this course, call us on: where one of our team will be able to help you. Magnetic Confidence And How To Develop It Ethical Persuasion And It s Importance The Power Of Words To Influence The Power Of Silence To Influence The Power Of Tonality To Influence The Art Of Getting People To Agree With You Persuading Through Passion Emphasis And How Where And When To Use It How To Get Rock Solid Commitments The Most Important Word In The World Importance Of Congruence & How To Develop It Negative Commands To Influence Getting Them To Persuade Themselves Hypnotic Language To Influence & Persuade Evoking Emotions Physiology, Psychology & Their Interconnection Understanding How People Think Adding Sparkle To Your Speech Slowing Down Is Speeding Up Effective Communication Vs Normal Communication Effective Listening To Understand What s Important To Others How To Determine What People Want Getting To Yes Every Time Avoiding Confrontation & It s Importance Provoking Actions & Reactions Awareness Of Awareness To Make NOW Real Short Stories To Influence Outcomes Thought Power To Influence & Persuade Influence Through Questions Irresistible Influence Through The Written Word And Much Much More

9 Your partner in success Terms And Conditions Of Booking Training Where You Want It Training When You Want It Your Next Step We have regular scheduled training days for all of our training courses where you can train at one of our designated training centers, or we will come and train you and your staff at your premises.* We will always try and accommodate the dates that you want for any training. If you have more than 1 person who requires training we can set up private training for them and even tailor make the course, where you can pick the course content that you would like us to focus on. When it comes to your own personal training or training your staff, our expertise is at your disposal, whatever you want, whenever you want and wherever you want. Just say the words and we ve got you covered! To book one of our training courses right now call us on: or book online at: Acceptance of TSM Training Terms and Conditions is confirmed by an authorised signature or an authorised Purchase Order Number on a booking request. FEES All fees are payable before commencement of the course start date, unless agreed otherwise. Instructor expenses will be added for on-site courses. All fees are subject to VAT at the appropriate rate. TSM Training reserves the right to charge interest at 1.25% per month on overdue payments. Provisional Bookings Provisional bookings for course places can be made for up to 5 working days as long as you make the reservation a 5 days prior to a minimum of 21 working days before the course commencement. Unless a provisional booking is confirmed within the 5 days of making it, it will automatically be cancelled. Confirming Your Booking To confirm your booking and guarantee your place on a course, please ensure we receive the completed booking form along with payment or agreement to pay as set out below at least 21 days before the course commences. Late Bookings Bookings made within 21 working days of course commencement must be paid for, or agreed to be paid for immediately at time of enrolment. Provisional bookings will not be accepted at this time. Payment You will pay or agree to pay for the course by cheque (please make cheques payable to Tahir Shah), purchase order (in which case payment must be paid for within 30 days of TSM Training s invoice), or by bank transfer. For all forms of payment, please include your name, course, course date and location. Unless satisfactory credit arrangements have been agreed or established, TSM Training reserves the right to require payment in cleared funds in advance for all courses. The registration form must accompany any purchase order or cheque sent to to help us determine which delegate is booked with which course. TSM Training reserves the right to alter course prices without notice, however this will not affect any prices that were agreed at the time of your booking of your course. Confirmation of Course Booking By TSM Training Upon receipt of your payment or agreement to pay, we will confirm your reservation. We will post, fax or you a confirmation package, which includes a registration confirmation number, directions to TSM Training s facilities, and if requested hotel booking information. If you have not received this package at least one week before the beginning of of the course, please call us. We strongly recommend that delegates do not make travel and hotel accommodation arrangements without this confirmation package. TSM Training can not accept any liability for information sent to a company s training department which is not passed to the delegate attending the course. CANCELLATION/TRANSFER AND SUBSTITUTION FEES Cancellations and transfers will only be accepted if made in writing. Cancellation by a delegate will be charged at 100% of the course fee, if the course start date is less than 21 working days. All other cancellations will be charged at 25% of the original course fee. No of Working Days Notice % of Course Fee Payable 21+ days 25% 21-0 days 100% A delegate can be transferred from a course to the same or similar course, running within 3 months of the original course commencement date. For the First transfer of a booking there will be NO CHARGE if the transfer is made 21 or more days before the course start date. If the course start date is less than 21 working days at the time of the First Transfer the booking will incur an additional charge of 50% of the original course fee. There will be a additional charge of 50% of the original course fee for the Second transfer, regardless of when the booking is transferred. All subsequent bookings will incur an additional charge of 100% of the course fee, regardless of when the transfer takes place. There is no charge for substitute delegates. It is the client s responsibility to ensure that the substitute delegate gets any course joining instructions or documents if they have already been sent to the company/delegate. Bespoke or customer specific courses cancelled or transferred by the booking organisation are subject to the above cancellation/transfer conditions and charges. As well as the course fee, where a confirmed booking is cancelled or transferred, additional costs (flights, hotels, course development, etc) incurred by TSM Training will be charged, regardless of when the course is cancelled/transferred. In the event that TSM Training need to cancel or reschedule a course, we will try and give a minimum 10 working days notice. A full refund or alternative dates will be available in these circumstances and all liability by TSM Training will be limited to the value of the original course fee. Transfer Insurance As an additional service, when ordering a course, you can purchase the right to transfer a delegate at any stage before the start of a course to another date without incurring further charges. This is valid for one transfer only and the cost is 5% of the original course cost to take out the transfer insurance. Cancellation of the course is not covered by the purchase of this service. Lost Materials TSM Training shall not be responsible for the loss or theft of course materials after delivery to the customer. Course materials are only be provided by TSM Training as part of the purchase of the relevant course and not as separate items of supply. Course Content TSM Training s course overviews are designed as a guide to what is covered in the course. Whilst we try and stick fairly closely to the overviews, we do not guarantee that every single item listed will be covered in every class, and depending on the group size, ability and requirements the instructors are given some flexibility in what they teach. In these terms, working days means all days other than Saturdays, Sundays and bank holidays. To the extent allowed by law, TSM Training s total liability shall not exceed the full amount paid to by the customer. This document states TSM Training s total liability and is in place of and excludes all other warranties implied by statute and law.

10 FreeCall New Mount Street, Manchester M4 4DE Sales Training Tele-sales Training Internet Marketing Training