Mapa Training: Online and mobile banking masterclass A step-by-step guide to the development and implementation of an effective mobile banking &
|
|
|
- Leona Gilmore
- 10 years ago
- Views:
Transcription
1 Mapa Training: Online and mobile banking masterclass A step-by-step guide to the development and implementation of an effective mobile banking & payments channel
2 Online and Mobile Banking Masterclass Empower your employees to succeed in digital channels Technology is changing banking as we know it. To stay competitive banks must create a culture of continuous change and forwardthinking, this requires the right competencies as well as clear direction. Through the Mapa Training Masterclass attendees will work with a recognised mobile banking pundit to create an online and mobile channel strategy for their particular bank. This training course is designed to help steer financial institutions onto the path of success. Learn about: Market trends Research, design & implement of mobile services Communicating proposals to key stake holders Implications of partnerships Measures of success Implementing continuous improvement activities Key areas involved to make Learn from an expert Mapa Research have joined forces with Michael Nuciforo, previously Head of Mobile at RBS and responsible for mobile at ANZ Bank in Australia. Michael has been responsible for delivering the mobile banking service for iphone, ipad, Android and BlackBerry across both RBS and NatWest brands. He is the winner of six major industry awards, a prolific author with popular industry publications and his own blog (The Bold War), as well as a regular speaker around Europe, Asia and the Middle East regarding the opportunities and threats of mobile technology. Past Events organisations mobile Case studies The future generation of mobile banking InfoQ London 2013 The Future of Mobile Banking Marketforce Technology in Financial Services Event
3 A unique blend of industry knowledge and expertise Tailored content whether at a management or strategic level, the course syllabus is adapted to its attendees. Innovative examples from around the world delegates will gain exclusive insights to digital banking innovations through Mapa Research s global portfolio of bank accounts Adaptable timeframes whether you want to allocate a day or three this masterclass can be altered to fit your time. Execution is key identify core development areas, create a future channel mix and establish a plan of action. Knowledge is power trained by award-winning global thought leader, attendees will make use of lessons in the evolution of digital banking as well as gain insight into current and future industry trends. What does the future hold? Digital channels are constantly evolving. In order to stay one step ahead, it is important to consider the service extinction timeline, and this course draws on Mapa Research s expertise at innovation monitoring globally. Past attendees:
4 Training outline: Choose your modules Day Day 11 Module 0: Overview Module 1: Introduction to mobile financial services and its implications Module 2: Examining the capabilities of mobile Module 3: Leveraging the functionality and capabilities of mobile Module 4: Strategy to execution Day 2 Module 5: Developing a mobile banking app Module 6: Defining the proposition Module 7: From defined proposition to delivery Module 8: Launch strategies Day 3 Module 9: Building a mobile corporation Module 10: The future Module 11: Measuring success and continuous improvement Module 12: Conclusions and key takeaways
5 Keep up to date with the latest in Digital Banking Join our Linked In Group Digital Banking Innovation Follow what we are saying on Twitter Subscribe to our free e-newsletter Mapa Market Monitor Like us on Facebook! Or just see what is new in Mapa Research Contact details: Edward Chatham +44 (0)
The Mapa Dashboard Service Credit Cards. Mapa Research reveal exclusive independent competitor insight
The Mapa Dashboard Service Credit Cards Mapa Research reveal exclusive independent competitor insight The Credit Card Dashboard We show you the customer experience of your competitors The Credit Card Dashboard
Professional Diploma. in Digital Marketing. www.ucenfotec.ac.cr. www.digitalmarketinginstitute.com
2014 Professional Diploma in Digital Marketing www.ucenfotec.ac.cr www.digitalmarketinginstitute.com Contents 2014 Professional Diploma in Digital Marketing 1. Welcome 2. Overview 3. Course Format 4. Course
Digital marketing strategy
Digital marketing strategy You don t need a digital strategy, you need a business strategy for the digital age Judy Goldberg, Sony Pictures #HRVision14 Branding goes Digital Understand your brand before
Smart and Innovative Web Solutions. Just One Click Away
Smart and Innovative Web Solutions Just One Click Away Company Profile Zara Web solutions is a Digital Marketing Service Provider which was started with an intention to offer quality based web based solutions
Mobile App Proposal. - Table Mountain - [email protected]. May 30, 13. Direct Contact. Email. Table Mountain Proposal 2013
Mobile App Proposal - Table Mountain - May 30, 13 Direct Contact 021 823 8383 Email [email protected] Web2Web is pleased to submit a proposal for the development of a mobile app to Table Mountain. The
CLOUD MANAGED SERVICES FRAMEWORK E-BOOK
CLOUD MANAGED SERVICES FRAMEWORK E-BOOK TABLE OF CONTENTS 1 Introduction 2 2 Operational Insight 3 3 Cloud Management Process Control 4 4 Infrastructure, Application & Data Security 5 5 Continuous Improvement
How To Use A Cloud Based Crom Live Solution
Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,
Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012
What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration
Evolving in the global digital scenario. Politecnico di Torino
Evolving in the global digital scenario Claudio G. Demartini Claudio G. Demartini Politecnico di Torino ECDL Foundation Philadelphia Dublin Brussels Cairo Dubai Singapore Over 13 Million ECDL Candidates
Mobile App Proposal 1-404-468-6325. - ReXpuestas - [email protected]. April 16, 2014 http://phreshapps.com/rexpuestas-app/ Direct Contact.
Mobile App Proposal - ReXpuestas - April 16, 2014 http://phreshapps.com/rexpuestas-app/ Direct Contact 1-404-468-6325 Email [email protected] TABLE OF CONTENTS 1. ReXpuestas 2. Introduction 3. Project
Evolving in the global digital scenario. Politecnico di Torino
Evolving in the global digital scenario Claudio G. Demartini Claudio G. Demartini Politecnico di Torino Trends: Time Machine Before Now http://www.baekdal.com/analysis/market-of-information 29/10/2013
Professional Diploma. in Mobile Marketing. www.digitalmarketinginstitute.com
Professional Diploma in Mobile Marketing www.digitalmarketinginstitute.com Contents Professional Diploma in Mobile Marketing 1. Welcome 2. Course overview 3. Course content 4. Supporting your online learning
STRATEGY MANAGEMENT EDUCATION Leadership and Management Development
STRATEGY MANAGEMENT EDUCATION Leadership and Management Development Strategy Management Partners Partners Management s ability to execute strategies is a key differentiator for lasting success Vision without
Android, Tablets Dominate Q1 Mobile Market
Android, Tablets Dominate Q1 Mobile Market What a difference two years makes. Tablet usage increased 282% between Q1 2011 and Q1 2013, with the number of consumers in the 31 GlobalWebIndex markets using
The Connected Agency: Enhancing Collaboration in the Insurance Industry
Overview To address the growing expectations of customers and agents, innovative insurance carriers are starting to leverage communication and collaboration technologies as a competitive advantage for
We love what we do at RIM and it shows.
21 getting it right. The following discussion contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 15 and applicable Canadian securities laws,
This document has been archived International Programme for School Principals
Inspiring leaders to improve children s lives This document has been archived International Programme for School Principals Training at the National College in England for school principals worldwide Prospectus
Chameleon i. Bespoke Websites. Starting From 3500.00 + VAT 50.00 per month connectivity module*
Starting From 3500.00 + VAT We understand the visual impact of your website is crucial to your organisations brand and the perception of your users. Bespoke Website Design Our team will work closely with
Professional Diploma. in Digital Marketing
Professional Diploma in Digital Marketing RelevantLearning.ca www.digitalmarketinginstitute.com Contents Professional Diploma in Digital Marketing 1. Welcome 2. Programme overview 3. Programme content
Texas System of Care Social Marketing Plan
Attachment B Texas System of Care Social Marketing Plan Overview Texas made an early commitment to the system of care approach and has made steady progress over the past 15 years. In the communities where
GRADUATE CERTIFICATE IN ORGANISATIONAL DEVELOPMENT
GRADUATE CERTIFICATE IN ORGANISATIONAL DEVELOPMENT Innovative, practical and relevant SIMON GOTT Graduate Certificate In Organisational Development Programme Director Organisations cannot truly thrive
Your events are about to get smarter
Your events are about to get smarter CrowdCompass mobile event apps leverage smart content to make your event more relevant, more social, and more personalized than ever before. It s simple content is
How To Create A Customer Experience For Retail
Webtrends for Retail Revolutionize Your Customers End-To-End Experiences Across Digital Channels solution brief JAN 2013 2013 Webtrends, Inc. www.webtrends.com. Webtrends for Retail Revolutionize Your
www.niit-tech.com Multi-Channel Distribution in Insurance Challenges and scope Anuja Verma NIIT Technologies White Paper
www.niit-tech.com Multi-Channel Distribution in Insurance Challenges and scope Anuja Verma NIIT Technologies White Paper CONTENTS Introduction 3 Emerging Trends 3 Customer Segmentation 4 Social Media 4
RETAIL COMMUNICATIONS
RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?
SILVERPOP MOCIAL SURVEY:
SILVERPOP MOCIAL SURVEY: How Companies Are Using Social, Mobile, Local and Email A Silverpop White Paper Email.Marketing.Automation WHITE PAPER Silverpop Mocial Survey: How Companies Are Using Social,
How To Get A Cloud Computing Diploma
Executive Diploma in Cloud Computing Innovation Achieve More We encourage our students to challenge their thinking, to extend their boundaries, to strive for excellence. We create a positive environment
How to Build Online Brand Authority
Part -1 Introduction Online Branding is different from building authority unlike some people who believe that these two are same. Online branding is one of the ways to popularise your brand in the virtual
Noor College of Professional Education. Management
Noor College of Professional Education Proposed Course Outline for Social Media Management (Digital Interaction) 532/1, Business Recorder Road, Garden East, Karachi. Tel: 021-32256161, 021-32251034. Email:
CREATING A BRILLIANT DIGITAL FUTURE
CREATING A BRILLIANT DIGITAL FUTURE TELSTRA S DIGITAL EVOLUTION Telstra is evolving into a highly digital organisation. Through a process of automation, virtualisation, integration and mobilisation we
Engaging the growing Washington, DC Chapter through a dynamic online presence
Engaging the growing Washington, DC Chapter through a dynamic online presence Summary Statement: www.smpsdc.org Objectives As the 2009/2010 year was winding down, SMPS Washington DC was facing an unknown
Social media 101. Social Enterprise East of England: Boot Camp. 5 June 2014
Social media 101 Social Enterprise East of England: Boot Camp 5 June 2014 Programme How you can build a great personal social media presence Social media strategy essentials How to measure success Community
Sponsorship Proposal. Colorado Small Business Event October 13th & 14th, 2015 Denver, Colorado
Sponsorship Proposal Colorado Small Business Event October 13th & 14th, 2015 Denver, Colorado The average annual revenue of a small business is $3.6 million. The average annual revenue of a small business
Consumer Attitudes to Online Current Accounts
Brochure More information from http://www.researchandmarkets.com/reports/1088160/ Consumer Attitudes to Online Current Accounts Description: Consumer attitudes toward using the online channel for current
Next Generation Wealth Management solutions for Insurance and Financial Professionals
Next Generation Wealth Management solutions for Insurance and Financial Professionals We can change the way we manage our client s wealth by providing them with powerful information about their portfolios
Sample Blog Articles!
Sample Blog Articles! Enclosed are your two sample blog articles >>> www.myfirmsapp.co.uk ios & Android compatiable Blog Article One Send when App is live This is designed to be a blog template you can
Britepaper. How to grow your business through events 10 easy steps
Britepaper How to grow your business through events 10 easy steps 1 How to grow your business through events 10 easy steps As a small and growing business, hosting events on a regular basis is a great
Social Media. A brief overview of the Social Media module
Social Media A brief overview of the Social Media module Title of Page to Appear Here in Arial Bold. Size: 32pt Line 1 of bullet point text to appear here in Arial regular. Size: 18pt Line 2 of bullet
Helping our clients win in the changing world of work:
Helping our clients win in the changing world of work: Recruitment Process: Why Outsource? A Manpower Insights Paper The future of RPO looks strong despite or perhaps aided by the current global recession.
InG - A Case Study in Cloud Computing
SMARTER PLANET PERSPECTIVES Cloud Computing: Insights from the Enterprise ING Why did ING need a cloud solution? ING is a global financial services company offering banking, insurance and asset-management
www.appsbar.com How to Create an App For millions of people, there isn t an app for that By Scott Hirsch Founder appsbar.com
www.appsbar.com How to Create an App For millions of people, there isn t an app for that By Scott Hirsch Founder appsbar.com July 10, 2012 Contents Introduction: 1 App Problems: 1 Tools for Creation: 2
CERTIFICATE IN FINANCE, ACCOUNTING AND BUSINESS (CFAB) Essential business and finance knowledge
CERTIFICATE IN FINANCE, ACCOUNTING AND BUSINESS (CFAB) Essential business and finance knowledge BUSINESS WITH CONFIDENCE icaew.com/cfab The Certificate in Finance, Accounting and Business (CFAB) is an
Report on App, Platform and Device Preferences from the Leader in Secure Mobility
RESEARCH REPORT GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q3 2014 Report on App, Platform and Device Preferences from the Leader in Secure Mobility This report is part of the Good Technology TM Mobility
INFINITE POSSIBILITIES Marina Bay Sands Meetings Concierge
INFINITE POSSIBILITIES Marina Bay Sands Meetings Concierge A mobile app solution to enhance your meeting experience MOBILE APP SOLUTION FOR ORGANISERS We are proud to introduce the Marina Bay Sands Meetings
Professional Diploma. in Digital Marketing. www.digitalmarketinginstitute.ie
2013 Professional Diploma in Digital Marketing www.digitalmarketinginstitute.ie Contents 2013 Professional Diploma in Digital Marketing 1. Introduction 2. Who is This Course For? 3. What Will You Learn?
Terms of Reference. The development of a Youth Friendly Mobile Learning Application
Terms of Reference The development of a Youth Friendly Mobile Learning Application 1 Table of Contents Background...3 Ma3looma...3 2. Justification of the consultancy...4 3.Objectives of the consultancy...5
USING THE LUMI SHOW EVENT APP SAMRA 2014
USING THE LUMI SHOW EVENT APP SAMRA 2014 Welcome This guide will walk you through how to access the SAMRA 2014 ANNUAL CONFERENCE SECTION 1: THE APP DOWNLOAD Before you begin with this guide, please ensure
IPSOS MORI S 2016 FUTURE OF RESEARCH SERIES
WELCOME TO IPSOS MORI S 2016 FUTURE OF RESEARCH SERIES Welcome to Ipsos MORI s 2016 Future of Research Series. These events highlight some of the latest topics and trends in the industry and are open to
Manu Marketing. Boutique marketing services. Web Development & SEO Social Media Marketing Video Production Mobile Applications
Boutique marketing services List of services To stay competitive in today s market you need a website that will work for your business to keep your audience informed and connected to your message. Manu
Payments Making Sense of BIG Data. How to make sense of enormous quantities of data double quick
Payments Making Sense of BIG Data How to make sense of enormous quantities of data double quick Introduction Andy Cook Research & Analysis Director Cards & Payments Intelligence Center Who is Timetric?
WEBSENSE TRITON SOLUTIONS
WEBSENSE TRITON SOLUTIONS INNOVATIVE SECURITY FOR WEB, EMAIL, DATA AND MOBILE TRITON STOPS MORE THREATS. WE CAN PROVE IT. PROTECTION AS ADVANCED AND DYNAMIC AS THE THREATS THEMSELVES The security threats
Conferences Going Mobile: 2012 Trends
Conferences Going Mobile: 2012 Trends White Paper Conferences Going Mobile: 2012 Trends 2012 CrowdCompass All rights reserved. www.crowdcompass.com 1 of 8 smartphones than PCs. In 2010, more people bought
Recruitment Process Outsourcing Methodology Statement
Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About
2016 Marketing Trends Survey
2016 Marketing Trends Survey Email marketing budgets are top targets for increased investment as brands focus on engagement and integration with additional channels and data sources A new industry survey
How To Handle Social Media With Customer Service
Social Media: Guide for Building a Support Strategy Sponsored By: 201 Service Takes on the Social Media Challenge Few phenomena have generated as much interest and hype over the last several years as social
BYOD & MOBILE SECURITY
2013 surve y results BYOD & MOBILE SECURITY Group Partner Information Security Sponsored by Symantec KPMG Zimbani MailGuard INTRODUCTION Welcome to the 2013 BYOD & Mobile Security Report! Bring Your Own
Sales and Marketing Certifications. Global Accreditation Body for. Digital Marketing (DM) Branding and Advertising (BA) Marketing Strategy (MS)
Global Accreditation Body for Sales and Marketing Certifications Marketing Strategy (MS) Marketing Research (MR) Digital Marketing (DM) Corporate Sales (CS) Branding and Advertising (BA) Retail Marketing
Websalad Connect. A fresh approach to digital marketing... PAGE 1
Websalad Connect A fresh approach to digital marketing... PAGE 1 2014 We connect B2B digitally across Asia Pacific Does your organisation require greater understanding and accountability from its digital
DMI ME. Professional Diploma in Digital Marketing. www.dmime.com phone: +971 4 454 0364 [email protected]. DIGITAL MARKETING INSTITUTE Middle East
DMI ME DIGITAL MARKETING INSTITUTE Middle East Professional Diploma in Digital Marketing www.dmime.com phone: +971 4 454 0364 [email protected] Professional Diploma in Digital Marketing Introduction
The Competitor Dashboard - International Digital Banking
The Competitor Dashboard - International Digital Banking Our Dashboards give you information about your competitors that no one else in the market can give you.. A competitor dashboard makes your job easier
How To Get An Icaew Certificate In Finance, Accounting And Business
ICAEW Certificate in Finance, Accounting and Business Essential business and finance knowledge BUSINESS WITH CONFIDENCE icaew.com/cfab The ICAEW Certificate in Finance, Accounting and Business (ICAEW CFAB)
THE EVENT PLANNER S COOKBOOK PROVIDING EVENT PLANNERS WITH THE RECIPE FOR SUCCESS
THE EVENT PLANNER S COOKBOOK PROVIDING EVENT PLANNERS WITH THE RECIPE FOR SUCCESS THE EVENT PLANNER S COOKBOOK HAS BEEN CREATED TO HELP EVENT ORGANISERS BUILD STRONGER FOUNDATIONS FOR THEIR EVENTS. THE
THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER
THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER An ACTE Research Study Sponsored by Radius Travel Q WHAT S INSIDE 1 / Introduction 2 / Managing a Travel Program Today 5 / Managing a Travel Program
Mobile Analytics Report November 2013
Mobile Analytics Report November 2013 The Citrix Mobile Analytics Report for the fourth quarter of 2013 provides insight into subscriber behavior and related factors that affect subscribers quality of
G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk
G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 3 3. Assets and Tools... 4 4. Outcomes...