Automated Payments Processing Plug-In For RateTiger and Connect by erevmax

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1 Automated Payments Processing Plug-In For RateTiger and Connect by erevmax

2 We deliver since cities hotels 6 languages

3 Executive Summary Improving Hotel Cash Flow RateTiger plug-in from AVQuest that enables automated payment processing Delivering monies to the property s nominated bank account, on time every time Improving Operational Processes Reduced overhead costs Improved fraud detection Introducing automated marketing opportunities

4 erevmax - AVQuest» erevmax have partnered with AVQuest to enable automated payment processing for RateTiger channel managed bookings.» AVQuest have extensive knowledge of the payment processing requirements for apart-hotels, independent hotels, and hotel groups. The AVQuest system is known as TEAMS.» The TEAMS payment processing system supports the payment processing requirements for 100+ banks in 60 countries.

5 Working Together Your Hotel Website OTA s (Booking.Com etc) GDS Bookings RateTiger Manage Rates Manage Distribution Reservation Delivery Automated Payment Processing Delivery of all monies into the property s nominated bank account. RT TEAMS plug-in

6 What does it do?» Automatically manages the PCI compliant processing of payments for your hotel website, OTAs and GDS bookings.» Deposits the funds automatically into the hotel s nominated bank account(s). Monies are not held by AVQuest or erevmax.» Automatically manages payment receipt s and SMS communications with customers and hotel staff.» Payments can be taken automatically at any time from booking date to the arrival date.» Failed payments can be managed automatically using the TEAMS Collections system.

7 Automated Payment Processing» A wide range of payment and collection rules are supported for all channels.» If card payment details are not supplied by the channel, the system can automatically chase the guest for payment.» If the booking does not require a card to be processed, the plug-in automatically ignores the booking.» The system has an in-built commission module and can evaluate commissioned based sales.» The system can pre-authorize cards.» Incorporates automated fraud detection.

8 Payment Cards TEAMS includes support for the following credit and debit cards :-» Visa, Visa Debit, Visa Electron» Mastercard, American Express, Diners Club» International Maestro, JCB, Laser» Specially negotiated South African Visa/Mastercard cards.» Depending on the hotel banking requirements and solution, special terms and conditions may apply to some, or all of, the above cards.

9 Other Payment Cards/Methods The following European specific cards are supported through partner gateways that include but are not limited to» ELV, ideal,» Sofortubweisung, Dankort, Giropay Paypal is supported, and enhanced paypal integrations can be made available in specific circumstances. Depending on the hotel banking requirements and solution, special terms and conditions may apply to some, or all of, the above cards.

10 Customer Requirements» RateTiger Channel Manager.» A merchant number. AVQuest can assist in the acquiring of a merchant number. The TEAMS system supports over 100 banks in 60 countries.» An address to receive the automated daily update s.» Adobe PDF reader (free)» Microsoft Excel or OpenOffice (free)» No software from AVQuest or RateTiger needs to be installed on customer machines as TEAMS is delivered as a SAAS product (Software As A Service).

11 The RT connection» The system works as a plug-in.» As a plug-in, there are no additional screens or logins for users to access or be trained up in.» Everything is automated.» The property receives automated :-» Payment processing updates» Daily, Weekly and Monthly spreadsheet reports.

12 Hotel Marketing Opportunities» Guests receive an automated PDF receipt for every payment that is successfully transacted.» All s and PDF s are branded as per the hotel s requirements.» The PDF templates can be multi-page.» The s can be text-based or html-based.» Booking confirmation, payment receipt, pre-check-in and post departure s can be managed in one place and in a consistent manner.

13 Key Features Summary» A simple RateTiger Plug-in» Automated payment processing» Automated reservation delivery unaffected.» Improved Hotel Cash flow» Automatic fraud detection» Automated operational spreadsheet reports» Automated alerts and payment processing updates» No new screens» No additional software to install

14 To learn more about the new RateTiger automated payments plug-in from AVQuest, please contact

15 US Sales Office: Tel: +1 (321) UK Sales Office: Tel: +44 (0)