Onboarding: The Essential Rules for a Successful Onboarding Program

Transcription

1 Onboarding: The Essential Rules for a Successful Onboarding Program Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company. This two-day workshop will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. (Statistics from a 2007 study by the Wynhurst Group) Who should attend: The seminar is designed for managers, directors, executives and business professionals What Will Participants Learn? Define onboarding and describe how it is different from orientation Identify the business benefits of onboarding List the factors that contribute to a successful onboarding program Build a team to create an onboarding program Prepare a vision statement and goals for an onboarding program Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, follow-up Customize your onboarding framework Identify which metrics you should track to evaluate program results Create a branded, unique program What Topics are Covered? Defining Onboarding Creating the Onboarding Steering Team Gathering Supporting Information Setting Goals Developing the Program A Personal Onboarding Plan Customizing the Framework Measuring Results Branding the Program Onboarding Executives Understanding Employee Engagement Ten Ways to Make Your Program Unique Fun and Games Case Study Analysis Cost: $ per person: What is included in the price: 2 days in high end 5 stars hotel, high end tech visuals, high end Specialized manual and course materials, 2 coffee break + lunch break every day, Closing Ceremony Achievement certificate from VTM Boston USA, and SURPRISES What s Included? Instruction by an expert facilitator Small, interactive classes Specialized manual and course materials Personalized certificate of completion Payment terms: 50% upon Registration and 50% 30 days prior to the Workshop date. Cancellation terms: 25% non refundable from the total net cost if cancellation before 30 days. Full amount is due if cancellation occurs within the 20 days prior to the workshop date. Pre-Registration Information Yes! I would like to attend Onboarding! Sign me up for the following session: Los Angeles, California: March 8-9, 2012 London, England: March 8-9, 2012 Beirut, Lebanon: March 8-9, 2012 All workshops are from 9:30 a.m. until 5:30 p.m. Cost: $ per person, All workshops are in high-end 5 stars hotel in Beirut Prices and dates are subject to change. Your Information Name: Position: Organization: Telephone: Address: Mailing Address: Info Platform a division of Business Platform Zouk Mosbeh Lebanon Phone: Mobile: Web Site:

2 Onboarding The Essential Rules for a Successful Onboarding Program 1 Onboarding: The Essential Rules for a Successful Onboarding Program Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a welldesigned onboarding program that will guide the employee through their first months with the company. This two-day workshop will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. (Statistics from a 2007 study by the Wynhurst Group) Introduction and Course Overview Defining Onboarding To start, participants will explore what onboarding is (and is not) and how it differs from orientation. Participants will also identify some of the business benefits of a successful onboarding program. To conclude the session, participants will discuss some factors for success and some issues that can lead to failure. Creating the Onboarding Steering Team This session will look at who should make up the team that will steer the onboarding program and what their role should be. Gathering Supporting Information Next, participants will learn what key processes, programs and stakeholders should be included in the onboarding development process. Participants will also receive a list of questions that they can use to shape the program s vision. Then, participants will practice creating a vision for a fictional company. Setting Goals In this session, participants will learn the six elements of a good goal, summarized by the SPIRIT acronym. Developing the Program The majority of the afternoon of Day One will be spent exploring the general components of the different phases of an onboarding program: pre-work and the first day, week, month, and year. At the end of the session, participants will classify different activities into each phase , VTM Inc Boston USA. Info Platform Lebanon.

3 Onboarding The Essential Rules for a Successful Onboarding Program 2 A Personal Onboarding Plan To conclude the first day, participants will work on a personal onboarding plan for a fictional case study. Customizing the Framework To begin the second day, participants will create a full onboarding program outline for their fictional company. Measuring Results In this session, participants will brainstorm what results they can measure to evaluate the success of their onboarding program and how they can gather data. Branding the Program Next, participants will look at the elements of a well-designed brand and how to apply it to their onboarding program. Onboarding Executives This session will give a brief introduction on how onboarding programs for executives may differ from programs for the rest of the organization. Understanding Employee Engagement In this session participants will learn about the Gallup studies on engagement, and what they can do to make sure employees are checked in. Ten Ways to Make Your Program Unique A well-designed, unique program can be an ambassador for your company. This session will give participants some ideas for making their onboarding program stand out. Fun and Games Your onboarding program doesn t have to be all work and no play, as long as employees are learning or building relationships while they are playing. In this session we ll share some of our favorite onboarding and training games. Case Study Analysis To conclude the workshop, participants will review the case studies that they gathered for a preassignment and create a list of best practices. Workshop Wrap-Up At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan , VTM Inc Boston USA. Info Platform Lebanon.

4 Onboarding The Essential Rules for a Successful Onboarding Program 7 AGENDA: DAY ONE 9:30-9:45 Icebreaker: Shoe Closet 9:45-10:00 Session One: Course Overview 10:00-11:00 Session Two: Defining Onboarding 11:00-11:15 Break 11:15-11:30 Session Three: Creating the Onboarding Steering Team 11:30-12:30 Session Four: Gathering Supporting Information 12:30-12:45 Session Five: Setting Goals 12:45-1:00 Morning Wrap-Up 1:00-2:00 Lunch 2:00-2:15 Energizer: Packing a Picnic 2:15-4:45 Session Six: Developing the Program 4:45-5:15 Session Seven: A Personal Onboarding Plan 5:15-5:30 Day One Wrap-Up

5 Onboarding The Essential Rules for a Successful Onboarding Program 50 AGENDA: DAY TWO 9:30-9:45 Icebreaker: Thunder Brains 9:45-10:45 Session Eight: Customizing the Framework 10:45-11:15 Session Nine: Measuring Results 11:15-11:30 Break 11:30-12:15 Session Ten: Branding the Program 12:15-12:45 Session Eleven: Onboarding Executives 12:45-1:00 Morning Wrap-Up 1:00-2:00 Lunch 2:00-3:15 Energizer: Operation! 3:15-3:30 Session Twelve: Understanding Employee Engagement 3:30-4:00 Session Thirteen: Ten Ways to Make Your Program Unique 4:00-5:00 Session Fourteen: Fun and Games 5:00-5:15 Session Fifteen: Case Study Analysis 5:15-5:30 Workshop Wrap-Up 5:30 Closing Ceremony + Certificates