agilephone Implemented by: Choose agile for Corporate Telephone System!
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1 Cost Savings System Building Cost Savings Improve Convenience WEB Phone Mobile Phone x Implemented by: agilephone Telephone System Telephone System Connection Choose agile for Corporate Telephone System! Improve convenience and increase cost savings in Agilephone! Create extensions in Cloud PBX [Agilephone 3.0] for corporate and individual customers, Asterisk, telephone system, mobile phones, Skype calls. Our system includes Pending Transfer, Incoming Group Call, Conference Call, and Location Free. Use Agile Phone 3.0 to save on call cost and system construction. We offer convenient Web phone, mobile extension, telephone system connection, etc.
2 Freely use Agilephone 3.0 Cloud PBX with all advanced systems in corporate phone system. Agilephone 3.0 Create and use extensions in Cloud PBX [Agilephone 3.0] for corporate and individual customers, Asterisk, telephone system, mobile phones, and Skype calls. Our system includes pending transfer, incoming group call, conference call, and location free. Furthermore, Agilephone 3.0 has SIP phone device, mobile phone, phone conference and other terminals. Important features: location / provider free, telecommuting, pandemic counter-plan, web phonebook, center incoming and outgoing call (mobile, phone device), and mobile extension, etc. Avail all corporate phone system features with Agilephone 3.0. Agilephone 3.0 Model Diagram Types of Terminals in Cloud PBX Pending Transfer / Incoming Call Group / Phone Conference Features Phone Conference Softphone Mobile Phone INTERNET Skype and other Net Phones SIP Terminal Type of IP-PBX Telephone System s Business Phone PBX
3 Different terminals used in creating Extensions. SIP Terminal Softphone Mobile Phone Web Phone Call Center Type of IP-PBX Phone Conference Telephone System s Business Phone PBX Smartphone Skype and other Net Phones Circle ID & Unique ID Circle ID is CUSTOMER S ID. In Circle ID, customer s information such as address, postal code, etc., can be managed. Unique ID registered in Circle ID can also be managed. Unique ID is TERMINAL ID. Register multiple Unique IDs. Configure different settings on any phone number or device receiving calls. We offer Web based Management Page and User Terminal to our customers. Circle ID & Unique ID Concept Diagram Circle ID Unique ID Unique ID Unique ID Unique ID
4 Circle ID (Customer s ID) Management Number Feature Description Unique ID Management Manage your Unique ID (Terminal ID) in this page. Incoming Call History Displays incoming call history, listed number may be used to make an outgoing call. Outgoing Call History Displays outgoing call history, listed number may be used to make an outgoing call. Phonebook User s phonebook, listed contact may be used to make a call. Option Set and manage different options (features). Number Feature Description Download Bills Download your Bills thru Web for free. Update Customer s Information Edit or change your personal information in this page. Settings Purchase History Purchase Device Configure/set Extension, Login ID, and Password, etc. Displays purchases made (Unique ID and Phone number, etc.). Purchase phone and other devices in this page. Unique ID (Terminal User ID) Management Number Feature Description Unique ID Management Manage your Unique ID (Terminal ID) in this page. Incoming Call History Displays incoming call history, listed number may be used to make an outgoing call. Outgoing Call History Displays outgoing call history, listed number may be used to make an outgoing call. Phonebook Terminal User s phonebook, listed contact may be used to make a call. Voic / Phone Memo Set both voic and phone memo.
5 New and Special Features Agilephone 3.0 s NEW and SPECIAL FEATURES: Location / Provider Free / Telecommuting, Pandemic Counter-plan, Web Phonebook, Incoming and Outgoing Call Center (Mobile, Telephone), Mobile Extension, Telephone System PBX Connection, Call Monitoring, All Call Recordings, Circle ID/ Unique ID Management Page, Phone Conference, Pending Transfer, Group Incoming Call, Specific Voic Unique ID. Location / Provider Free Telecommuting Pandemic Counter- Plan Web Phonebook Incoming and Outgoing Call Center (Mobile / Telephone) Mobile Extension Telephone System PBX Connection Call Monitoring All Call Recordings Circle ID & Unique ID Management Page Phone Conference Pending Call Group Incoming Call Specific Voic Unique ID Location / Provider Free Substantial COST DOWN on call charges with Agilephone 3.0 s Location / Provider Free. Telecommuting / Pandemic Counter-plan With the introduction of Agilephone 3.0 s Telecommuting, Pandemic Counter-plan guarantees continuous successful business measures, efficient organizational reforms and duties, and competent human resources. Circle (Customer s) ID / Unique ID (Terminal User ID) Management You can use the new Management Page (Circle Management Page) and (Unique Management Page) to entirely manage your account. With management integrated in multiple users and phone numbers, you can utilize Unique Management Page, monitor Personal User s outgoing history, and set the device s voic . Also, you can play the original voic message and record phone memos. Mobile Extension You can use your mobile phones as an extension and receive notifications. Office à Mobile Phone, Mobile Phone à Office. In an outgoing call, you can display Web Phone (Click Outgoing Call), activate voic (outgoing center), and set a specific number for outgoing calls. You can also specify a number for incoming calls. And, use extension for multiple transfers.
6 Comparison between Agilephone and other Company s Services Criterion Agilephone Other Company Terminal / Increase in Numbers Easily done Tedious when purchasing new devices. (Guaranteed Scalability) Location / Provider Free Available Tedious in setting provider. (Availability in other regions, outside the country and telecommuting) Extension s other locations as well as total reports Available Requires specialized cables, which are expensive. Call cost down with IP Phone Multi-carrier, advantage in Follows private network carrier services. Introduction billing one s company Call cost down with Free dial in Nationwide standard call rate Follows private network carrier services. IP / location free, IP program Convenient voic system Software based Specific hardware setting is complicated. structure Mobile Extension, Cost Down Available Follows private network carrier services. Efficient business functions in Available In a venture this is shipped separately. Web phone CRM Comparison between Agilephone and other Company s services Ø User / number of available preceding channels / guaranteed reserved, profit line. Ø IP carrier / bundled SaaS technology s degree of difficulty, guaranteed engineers. Ø Intended capital expenditure, recovery, guaranteed ROI. Ø Open source business inquiries / technology oriented. List of Prices and Features Type of Unique ID Monthly Payment (Tax Notes & Descriptions Included) SIP Terminal 1,890 JPY SIP Phone Device, corresponding AX, Asterisk, as well as the corresponding IP- PBX. Mobile Terminal 1,890 JPY Mobile phone extension. Agile Center 1,890 JPY Access center s extension. Different voic features. Phone Conference 1,890 JPY Phone conference (maximum of 5 participants). PBX System 1,890 JPY Established GW device and PBX system linked. PBX Phone Extension 1,890 JPY PBX system branching (use of extension) to other devices. GW System 1,890 JPY During connection to extensions. Phone Number 210 JPY Phone number. Send Bill 315 JPY Bills can be viewed via Web. Monitoring 1,890 JPY Hearing feature only. All Call Recordings 1,890 JPY x All Unique ID Can store data up to 6 months. Call Rates Name Time (seconds) Call Rate (JPY) (Japanese) Japan Japan (Mobile) Free Dial NAVI Access Name Time (seconds) Call Rate (JPY) (Japanese) America China Philippines Thailand
7 Agilephone 3.0 Concept Diagram Phone Lines MultiPhone Outlet/Corp Indiv Agilephone Cloud PBX Agile Networks Mobile Phone Lines Internet Extension Pending Call Transfer / Conference Call Business Introduction Mobile Phone Skype and other Net Phones SIP Trunk Softphone Existing Business Phone (GW) Phone Conference Various IP-PBX Agilephone 3.0 System Requirements Type of Connection Corresponding Agilephone Speed Light Fiber 10 ~100 Mbps O Connection ADSL Connection 1.5 ~ 50 Mbps O CATV Connection 1 ~ 100 Mbps O ISDN Connection 64 Kbps PHS Connection 64 Kbps Modem Connection 33.6 ~ 56 Kbps X Number of Simultaneous Calls Standard Bundle Kbps Kbps 5 1 Mbps 10 2 Mbps 20 4 Mbps 30 6 Mbps 40 8 Mbps Mbps Ø Common ADSL and light fiber connection are the most compatible connection for extension, ISP and UP connection extensions are confusing. Ø Increase in data traffic and network device burden affects connection. Ø There may be sound latency/delay and multiple extensions may be unavailable. Ø SIP s call control requires a port (5060) for external transmission and signal. Ø Customers using free demo needs to verify system requirement. Caution 1.) For corporate customers, there are instances that Security and Privacy Policy Settings cannot be changed. Please verify with your network manager. Caution 2.) Brother Band Router devices settings are limited; Agilephone 3.0 may be unavailable for these devices.
8 Login Page Agilephone 3.0 Circle ID / Unique ID Page Circle ID Login Enter [Login ID] and [Password] created during registration. Customers using the previous version and received confirmation before August of 2009, enter [Login ID] and [Password]. Circle ID Password Verification If you forgot your Password, we would send it to your registered . If you forgot your Login ID, or unable to use your registered , please notify us. Unique ID Login Enter [Login ID] and [Password] in Unique ID Management Page. * To verify Unique ID Login and Password. 1. Circle ID Login would open Circle ID Management Page. 2. In [Unique ID Management], click [Display Unique ID]. 3. To view Unique ID details, click the corresponding folder in [Compilation] column. 4. Verify configured Login ID and Password. Web Phonebook Search Phonebook allows you to search registered contacts by Word Search / Group Search. Contact Registration 1. No. * System automatically issues a number if this field is left blank. 2. Name 3. Furigana (For Japanese Customers) 4. Phone Number * No hyphen (-) 5. Group Download and Upload You can download registered contacts in Web phonebook and also upload Web phonebook data, file format: (CSV/EXCEL). * CSV file download is automatically converted to an EXCEL file. During CSV file conversion, one digit [0] is deleted on entries [090], [03], etc. * Web phonebook stores a maximum of 1000 registered contacts.
9 Incoming Call History Agilephone 3.0 Circle ID / Unique ID Page Review incoming call history monthly. Narrowing search results: * If you do not specify any search parameters, all incoming call history will be displayed. Date of Incoming Call Set specific date of the call. Number Search Enter phone number or a part of the phone number. Outgoing Call History Status Select from [Not Specified], [Received Call], or [Missed Call]. Review incoming call history monthly. Narrowing search results: * If you do not specify any search parameters, all incoming call history will be displayed. Date of Incoming Call Set specific date of the call. Number Search Enter phone number or a part of the phone number. Incoming and Outgoing Call Rejection Status Select status of the call [Call to Mobile Number], [Call to Local Number], or [Call to International Number]. Set Incoming and Outgoing Call Rejection. Rejecting Withheld Number Click the small box on [Enabled] column to activate the default settings for withheld number call rejection. Rejecting a Specific Number Enter the phone number to be blocked and type comments (optional). Also, select that number from the list of incoming numbers. Message Displays comments or notes.
10 Download Bill Agilephone 3.0 Circle ID / Unique ID Page Download your monthly bill. Send Monthly Bill Option Send Monthly Bill Option is different from Download Bill. Contract is not required for Download Bill Option (via Web). Update Customer s Information Update registered information. Click [Update] to save changes. Additional Options * Payment method update is unavailable. Verify additional options. Send Bill (200 JPY / Month) Monthly Bill (1 st end of the month) will be sent through postal mail. Set to [Subscribe / Unsubscribe]. Monitoring (1500 JPY / Month) Apart from your phone Unique ID, purchase Monitoring Option to activate and use this service. * If contract is terminated in the middle of the month, this option will still be billed at the end of the current month. Termination of contract policies apply.
11 MEMO Agile Networks, Inc. Iron Quarter Bldg. 6/F Saga, Koto-Ku, Tokyo, Japan TEL: / FAX: sales@agile.ne.jp / URL:
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