powered by spot functionality GPS Security SyStem 100% Satellite technology quick-start guide service activation required

Transcription

1 powered by spot functionality GPS Security SyStem 100% Satellite technology quick-start guide service activation required

2 Welcome Purchasing SPOT HUG was the first step in helping protect your boat from theft and to ensure peace-of-mind. HUG uses advanced satellite communications technologies to monitor your vessel and notify the appropriate parties if there is a problem. By establishing a virtual security perimeter around your boat, HUG will detect any Unauthorized Movement and alert the Asset Monitoring Center of your boat s most current location. The Asset Monitoring Center can quickly notify the nearest authorities of the activity allowing for a speedy recovery. HUG can also monitor multiple sensors detecting an issue with your boat s battery, high water, smoke and fire, motion and door/hatch security. Sensor Alert notification will be sent to you via and/or SMS text on your phone. Established SPOT technology provides peace-of-mind for your and your loved ones back home. HUG comes equipped with full SPOT Messaging functionality providing reliable, location-based messaging via satellite even when other forms of communication are not available. Backed by 100% satellite technology, HUG is your boat s new GPS security system - securing what is valuable on the water and off. What is included in the box: One (1) Tracker One (1) Tracker mounting bracket One (1) Keypad (pre-paired with Tracker) One (1) Keypad mounting bracket One (1) Key FOB (pre-paired with Tracker) One (1) Adhesive tape for testing Tracker pre-installation One (1) Cable assembly (Line power cord - 18 gauge, 6 ft long; Four (4) pair of Sensor Alert wires 22 gauge, 6 ft long) Eight (8) #6-3/8 stainless steel screws for plastic/fiberglass and sheet metal for Tracker and Keypad mounting brackets. One (1) 18 USB cable Four (4) AA lithium batteries for Tracker Three (3) CR2032 coin cell lithium batteries (2 for Keypad and 1 for the FOB) One (1) Quick Start Guide One (1) Quick Reference Guide One (1) Screwdriver What Tools You ll Need for Installation: Power drill Drill bits to fit #6 screws Cable crimper (Note: All wires will have marine grade butt connectors size 22g-18g attached for easy crimping and attachment of accessory wires. Also, this provides built in protection for unused wires.) Wire cutter Socket wrench to remove bolts on 12V or 24V batteries To learn more about SPOT HUG and download a complete user guide go to findmespot.com. Search FAQs for most recent updates and commonly asked questions.

3 table of contents What you Need to Activate Your Account Online: quick-start guide - Personal information - Emergency contact information - SMS (Text) and contacts for messaging - Credit card information - Tracker ESN and Authentication code....page 1....page 2....page 3....page 4....page 5....page 6. the components how spot HUG works service activation features overview install overview keypad programming overview

4 1. The components Tracker The Tracker uses its GPS chip, satellite antenna and satellite transmitter to manage anti-theft functionality, SPoT messaging and alert notifications. Satellite Simplex Transmitter - Sends messages for Unauthorized movement, Daily Status, SPoT functions/modes, and additional alert notifications can be concealed upon installation for maximum security - mounting bracket provided in package can be battery or line powered - User replaceable AA Battery powered (4)* - line Power cable included for connection to a 12 or 24 volt battery Vibration sensor for power management 4 Sensor Alerts - can be connected to a variety of sensors including float switches, battery voltage, smoke and fire alarms, cabin doors, etc. Wireless connection to Key FoBs and Keypad - integral 2.4 GHz transceiver SoS button for emergencies keypad The Keypad is mounted on the boat to control the SPoT HUG functionality in addition to or when the Key FoB is not present. Wireless activation of SPoT functions - Buttons for SoS, Help, check-in/ok, Track Progress GHz Transceiver led indicators for GPS signal, Tracker Range, low Battery (Tracker and Keypad), message Sending, SPoT modes A numeric Keypad - For activating SPoT modes - For enabling/disabling Armed State, Sensor Alerts, and administering HUG settings - For changing and resetting PiN - Adding new FoBs coin cell lithium battery (2)* - User replaceable Visual and audio feedback for ease of use key Fob Remote sensor for setting Unauthorized movement Armed state. The Tracker automatically recognizes the user s Key FoB within 60ft, turning on/off Unauthorized movement alert notification and SPoT functionality. Wireless activation of SPoT functions - Buttons for SoS, Help, check-in/ok, Track Progress GHz Transceiver led indicators for GPS signal, Tracker Range, low Battery (Key FoB), SPoT modes coin cell lithium battery (1 per FoB)* - User replaceable Vibration sensor for power management *To insert batteries, simply remove the screws on the back of each component for access to the battery compartment.

5 2. how spot hug Works 1. GPS satellites provide signals. 2. SPoT HUG Tracker s onboard GPS chip determines the asset s GPS location and sends the location information to communication satellites. 3. communication satellites relay your message to specific satellite antennas around the world. 4. Satellite antennas and a global network route your location and message to the appropriate network. 5. Your location and messages are delivered according to your instructions via , text message, or emergency notification to the GeoS international emergency Response coordination center (iercc). how UNaUThorIzed movement Works 1. Tracker detects boat vibrations, waking up GPS in the SPoT HUG Tracker Unit. 2. Tracker s onboard GPS chip determines the asset s GPS location. 3. checks for Key FoB presence. 4. if no FoB is present and the Tracker has not been manually disarmed via the Keypad and the boat moves more than 500 meters from the original GPS position, an alert is sent to the Asset monitoring center. 5. Asset monitoring center will notify authorities of Unauthorized movement. Sensor Alert Asset monitoring center

6 3. Service Activation What you Need to Activate Your Account Online: - Personal information - Emergency contact information - SMS (Text) and contacts for messaging. Note: Customers activating service in North America will need to know the cellular service carrier of each contact that is entered in Message Profiles (E.g. ATT, Verizon, Rogers, etc.) - Credit card information - Tracker ESN and Authentication code (These numbers are found inside of the Tracker battery compartment) - Details of property to be monitored Account Setup Activation 1. Visit findmespot.com and click on Activate Your SPOT 2. Choose set up New Account or sign in to your existing account to add SPOT HUG to your list of devices. 3. For New customers you will need to create an account. Complete the required fields and then click Next. 4. Complete the About You section and click Next 5. Select services, HUG Basic Service and additional services such as Sensor Alert Bundle and Track Progress. 6. Enter your Emergency contact info, including the Name, Country and Phone number for your Primary and Secondary Emergency Contacts. Please note that these contacts must be different from those provided in the previous Billing information section. 7. You will also need to enter contact information if an Unauthorized Movement situation occurs as the Asset Monitoring Center will need to validate the alert. This could be yourself and an additional contact. 8. Payment will then be requested. My SPOT Devices 1. Once you have activated your HUG unit, you can come back at any time and edit your device settings on the My SPOT Devices tab. Choose the HUG unit and click on View/Edit under Contact Details. Complete this section to ensure that contact information is accurate. 2. When entering contact information, add your own or phone number to Check-in/OK contact list for use in the system test. This can be changed at a later time. 3. Be sure to complete the fields describing your boat in the Additional Information section to assist authorities in recovery efforts. 4. If Sensor Alerts are to be used to monitor additional boat equipment, click the Sensor Alert Tab. You will need to assign a sensor from the drop down list and add contacts who will receive the Sensor Alerts. Initial System setup/test Before installing the Tracker and mounting the Keypad in their permanent locations, it is necessary to ensure all components are working properly. You must have activated your SPOT HUG account to perform the system setup/test. The Tracker comes from the factory paired with the Keypad and Key FOB. 1. Set up all three units together for easy viewing (Tracker, Keypad, and FOB). Ensure the Tracker unit is facing up and in a clear line of sight to the sky to acquire a good GPS signal. 2. For the system test, the Tracker, Keypad and FOB should be close together in order to view the blinking lights and synchronization of the devices. 3. Install batteries in each unit. When the batteries have been installed, the Tracker will perform a self-test of the GPS receiver and satellite transmitter and will check battery power. The ON/OFF LED will blink green if the Tracker passes the self-test. 4. Next, the Keypad LEDs will blink red in a pattern to indicate that a PIN (Personal Identification Number) must be setup. See page 6 for full instructions. Note the PIN for future reference. IMPORTANT: The factory default PIN must be changed before attempting to use any functions of HUG. 5. Press Check-in/OK on the Keypad for 3 seconds until you hear an audio beep. The Tracker will blink its GPS LED for up to 4 minutes while it acquires a GPS fix. 6. If a GPS signal cannot be acquired, the GPS LED on the Tracker will blink red. Move to a better location where the view to the sky is unobstructed. 7. If the GPS LED stops blinking before a good location is found, remove and re-install batteries and repeat the test. 8. Check that a Check-in/OK message is received at the end of the setup. 9. If all three LEDs blink red, the self-test failed. Please call Customer Care at OK1-SPOT ( ).

7 4. Features Overview Unauthorized Movement Monitoring By establishing a virtual security perimeter around your boat SPOT HUG detects Unauthorized Movement. A third party Asset Monitoring Center is notified and provided the GPS location to alert nearby authorities* (where available) in cases of Unauthorized Movement. HUG monitors Key FOB presence to automatically arm and disarm the Unauthorized Movement alert. If there are no paired FOBs within the Tracker range (60ft/18m), HUG will be automatically armed until a paired FOB is found to be within range or is manually disarmed using the keypad. sensor alerts SPOT HUG can accommodate up to 4 sensors for alert monitoring. Battery voltage, high water, smoke/fire, motion and door open sensors are examples that can be connected to the Sensor Alert output wires to notify HUG contacts if there is an alert situation. Additional fees apply. Daily Status Message A Daily Status Message is sent to the user every 24 hours. The daily status message includes Tracker ESN, power source status, Tracker battery status, Sensor Alert status, Vibration setting status, GPS location*, date and time and a link to Google Maps to see where your boat is located. *Having the Daily Status Message deliver the boat s GPS position is the default setting. You can change this setting using the Keypad if you desire. function help check-in/ok track progress operation Press and hold the button on the Key FOB, Keypad or Tracker until LED quick blinks green once every second. is scheduled to be sent every 5 minutes with an updated location until canceled or batteries are depleted in the Tracker. To Cancel, press and hold the button on the same device until LED quick blinks green and then starts to blink red every 3 seconds. message overrides Check-in/OK, Help and Track Progress. NOTE: To be used in emergency situations. You may be liable for the cost of your rescue. Press and hold the Help button on the Key FOB or Keypad until LED quick blinks green once every second. Help messages are scheduled to be sent every 5 minutes for one hour with the updated GPS location to your friends and family or SPOT ASSIST service provider. If GPS cannot be determined when Help button is pressed, the message is still sent according to the schedule above. To Cancel, press and hold the Help button on the same device until LED quick blinks green and then starts to blink red every 3 seconds. Press and hold button on Key FOB or Keypad until LED blinks green. If GPS location is found, the message is sent 3 times over 20 minutes to contacts on your contact list. If a GPS location is not found, this message is not sent. Press and hold button on Key FOB or Keypad until LED quick blinks green once every second. Updated location and two previous locations scheduled for transmission to your account every 10 minutes for 24 hours or until canceled. Message is not sent if GPS location cannot be determined. To cancel, press and hold the button on the same device until LED quick blinks green, release, and then LED stops blinking. Track Progress is an added service feature. Additional fees apply.

8 5. INsTall overview SPoT HUG can be installed by a qualified marine electronics installer or by the individual user. Setup, test and installation should take about 1 hour. mount inside Vessel ////////////////////////////////////////////////////// Fiberglass mounting Surface )))))) )))))))) 1. locate a place where the Tracker is hidden from normal view and under RF transparent materials (i.e. fiberglass) placed away from metal objects or other wi-fi or RF devices. Arrow logo on side of Tracker should be pointing to the sky. 2. Use the included double sided adhesive tape to temporarily affix the Tracker mounting bracket to the chosen surface. The mounting bracket may be mounted in any position as long as the SPoT HUG logo is facing toward the sky. 3. Test the Tracker to ensure it can receive GPS signals and transmit messages from the selected location by pressing the check-in/ok button. if successful the message will be sent to the desired chosen location, such as an SmS to your mobile phone. if unsuccessful choose an alternate location. For additional instruction on installation and to install Sensor Alerts please visit findmespot.com. 4. You can now permanently install the Tracker mounting bracket. The mounting bracket may be mounted in any position as long as the SPoT HUG logo is facing toward the sky. We have provided 4 #6 screws for easy installation. 5. locate a place where the Keypad device can be mounted inside the cabin or an alternately safe place on the vessel. The Keypad needs to be within 60 ft/18 meters of the Tracker. it is recommended the Keypad unit be placed in a sheltered environment from weather elements or extreme temperature. Follow the same procedures listed in steps 2-4 to affix the Keypad mounting bracket. We have provided 4 #6 screws for easy installation.

9 6. SPOT HUG KeyPad Programming Overview The Keypad can be used to manually arm/disarm SPOT HUG. It is also used to turn on/off the GPS information in the daily status message, change PIN, pair additional Key FOBs and to enable/disable sensor alerts. Finally it can also be used to initiate and cancel SPOT modes. Keypad Functions Press and release button unless specified otherwise After pressing Check-in/OK, audio and visual feedback confirms successful or unsuccessful entries Audio feedback Successful single beep; Unsuccessful 3 beeps Visual feedback Successful single green blink on OK LED; Unsuccessful 3 green blinks on OK LED KEYPAD FUNCTION ENTER NUMBERS PRESS CHECK-IN/OK ADDITIONAL DIRECTIONS Unauthorized Movement Mode Off Unauthorized Movement Mode On Daily Status/GPS Info Off Daily Status/GPS Info On PIN Change (or setup) Key FOB Pair Keypad with Tracker Enter PIN press Check-in/OK Enter PIN press Check-in/OK Enter PIN press Check-in/OK Enter PIN press Check-in/OK 1. Enter PIN (or enter default PIN, which is the last 4 digits of Authentication code, for initial setup only) 3. Enter new PIN followed by Check-in/OK 4. Enter new PIN again followed by Check-in/OK 5. Quick Press Check-in/OK on FOB 1. Enter PIN 3. Press Check-in/OK and Track Buttons on FOB simultaneously for 3 seconds 1. Enter Default PIN followed by Check-in/OK 2. Enter primary Keypad s PIN followed by Check-in/OK 3. Enter 8 digit ESN (excluding the dash) followed by Check-in/OK

10 7. SPOT HUG KeyPad Programming overview - continued KEYPAD FUNCTION ENTER NUMBERS PRESS CHECK-IN/OK ADDITIONAL DIRECTIONS Sensor Alert Enable 1: #1 2: #2 3: #3 4: #4 9: All Sensor Alert Disable 1: #1 2: #2 3: #3 4: #4 9: All PIN Reset Vibration Sensitivity Setting Cancel SPOT Modes Activated on FOB Enter PIN 3. Press the number (1-4, 9 for all) of the contact to be enabled 4. Press Check-in/OK 1. Enter PIN 3. Press the number (1-4, 9 for all) of the contact to be disabled 4. Press Check-in/OK 1. Enter Last 4 digits of Authentication code 3. Enter new PIN followed by Check-in/OK 4. Enter new PIN again followed by Check-in/OK 5. Quick press Check-in/OK on FOB 1. Enter PIN 3. Press (1 = low, 2 = medium, 3 = high) Low setting is recommended for boats less than 30 ft. See User Guide for greater detail. 4. Press Check-in/OK 1. Enter PIN

11 limited Warranty Spot LLC warrants that your SPOT HUG will be free from defects in materials and workmanship under normal use for a period of 12 months (24 months for European customers) from the date of original purchase from Spot LLC or an authorized reseller with receipt. For full details regarding the Limited Warranty and warranty claim procedures, visit findmespot.com. EXCEPT AS PROVIDED ABOVE, THE PRODUCT IS SOLD AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES FOR THE PRODUCT WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES REGARDING THE CONDITION, DESIGN, SPECIFICATIONS, WORKMANSHIP, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT, OR ANY WARRANTIES THAT THE PRODUCT IS FREE FROM LATENT DEFECTS OR DEFICIENCIES, OR THAT THE PRODUCT IS FREE FROM INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT OR PROPRIETARY RIGHT OF ANY THIRD PARTY AND SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECTS IN THE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THE APPLICABILITY OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY VARY FROM STATE TO STATE, OR COUNTRY TO COUNTRY. ANY MODIFICATION TO THE TRACKER, FOB, OR KEYPAD IS PROHIBITED AND WILL VOID YOUR WARRANTY. THE OPENING OF THE UNITS AND USE OF THE COMPONENTS FOR PURPOSES NOT OTHERWISE AUTHORIZED BY HUG IS PROHIBITED AND WILL VOID YOUR WARRANTY. IT IS NOT TO BE USED IN AIRPLANES OR ANY OTHER AVIATION APPLICATION.

12 GPS Security SyStem 100% satellite technology certifications: ROHS and WEEE compliant. Certified to FCC and CE emissions, immunity and safety regulations. Meets FCC part 25 regulations, Canada type approval, CISPR Publication 22 (1985 1st edition), RTTe Directive (1999/ec) and iec safety standard. SPoT images/material copyright 2011, Spot llc, 300 Holiday Square Blvd., covington, louisiana All rights reserved. Visit us online at findmespot.com made in china. QS v1.0, 1.11