The following sections are for installers and administrators only:

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3 Contents Overview... 5 Mondopad home page... 5 Mondopad toolbar... 6 Touch screen techniques... 8 Launch the Mondopad software... 9 Change users... 9 Restart the Mondopad device... 9 Power the Mondopad device down... 9 View & Share Copy a file to/from a USB thumb drive Upload a file using Upload a file using the WLAN Upload a file using a wireless Peer-to-Peer connection Folder Security Add a Folder Security PIN Code Remove a Folder Security PIN Code Forgotten Folder Security PIN Code Delete files and folders Present View & Share Files View & Share navigation tools Annotation Create a drawing Add text Save the annotated file Share the annotated file View & Share annotation tools (varies by file type) Understanding Multi-Touch Annotation/Whiteboard Mode Invite Others to Participate From another Mondopad device From a non-mondopad device View or Present Files Remotely From another Mondopad device From a non-mondopad device Browser Whiteboard Use the Whiteboard Create a drawing Add text Save the Whiteboard file Page 1

4 Share the Whiteboard file Whiteboard tools Understanding Multi-Touch Annotation/Whiteboard Mode Video Meeting Screen overview Make/Receive a call Contacts and groups PiP behavior Extras rd Party Applications Control a PC from the Mondopad device Control the Mondopad device from a PC or ipad The following sections are for installers and administrators only: Windows Setup and Registration Process Page 2 Required preparation Microsoft Windows setup Register the Mondopad software Microsoft Office activation Configure Microsoft Security Essentials Administrative setting menus Device Settings Home Screen Background Manage Local Files Network Wireless Schedule SIP Accounts Extras Daytime Power Management Settings Export Software Update Change Access Code About Video Meeting Administration Setup options Video conferencing settings SIP registration process Bandwidth and Ports ALG routers... 81

5 Diagnosing problems Determining the cause Troubleshooting call quality Registration errors Import Local Contacts Export Local Contacts Manage 3rd party applications Add an application to the Extras menu Add an application shortcut to the Mondopad toolbar Delete an application shortcut from the Mondopad toolbar Mondopad Network Setup Process Mondopad Firewall Requirements Other Minimize the Mondopad software Close the Mondopad software Access a locked folder Maintenance Mondopad Clean Tool Mondopad Logger Update Mondopad software Troubleshooting Software End-User License Agreement (EULA) Page 3

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7 Overview Mondopad home page Mondopad software transforms touch screen devices into interactive collaboration tools. This section overviews the Mondopad software features, starting with the Mondopad home page. From the Home page, you can access all the features of the Mondopad software. Home Page MP Invite IP Address Meeting Access Code Address SIP URI On-screen keyboard Audio Control Minimize button Mondopad Toolbar Optional Video Home Page : provides quick access from any screen back to the Mondopad home page. MP Invite : enables you to invite another Mondopad within the same WLAN/LAN network to join the Mondopad session. NOTE: IP addresses which are manually entered, must be pingable. IP Address: displays the current IP address associated with the Mondopad which allows others within the same network to join the presentation. Meeting Access Code : displays the access code which participants must use to view and load presentations. Address : displays the address which presenters can send View & Share files to. This service is limited to transferring files only. SIP URI: displays the video-conferencing address associated with the Mondopad which others can call into from other devices within the network. Audio Control audio controls. : controls the Mondopad software volume, including mute, and inter-operates with both Windows and the device On-screen keyboard : tap to display and use the on-screen keyboard. Optional Minimize button : tap to minimize the Mondopad application. This is included in Personal mode. Optional Video: displays and automatically plays a video, if desired. Mondopad v1.8 Software Guide for System Administrators Page 5

8 Mondopad toolbar The Mondopad toolbar may vary depending on how your Administrator setup the Mondopad software settings. The following features are the options available in the software. In addition, your Administrator has the ability to add 3rd party application shortcuts to the Mondopad toolbar. See Using 3rd Party Applications and subsequent chapters for more information about Mondopad features. Getting Started: displays instructions on how to load your presentation, invite other participants to join the meeting, and how to control your PC from the Mondopad device or control the Mondopad device from your PC, IPad or Android. View & Share: displays a list of files (documents, images, and video files) which are available for presentation. Supported formats include Windows, Word, Excel, and PowerPoint files, Adobe PDF files, and standard video, image, music and text files. Files can be sent via , viewed from a thumb drive, or uploaded through the network to the View & Share folder. Network files can also be accessed from the View & Share folder, if the Administrator sets up this feature. Browser: provides you with access to the Internet. Multiple websites can be opened simultaneously and displayed as tabs along the bottom edge of the screen. Standard navigation tools, such as Back, Forward, Refresh, Stop, and Add to Favorites, are available. The Browser also allows the Administrator to access Mondopad administrative features. Whiteboard: provides a blank Whiteboard surface for brainstorming, project updates, and other visual ideas. A complete set of writing and drawing tool pens, circles, squares, and straight lines are available in various sizes and colors for drawing and annotation purposes. Whiteboard pages can also be saved for access later as a fully editable file, or saved as JPEG images or PDF files and ed to another person. Video Meeting: The Mondopad device is a SIP endpoint, which allows you to have a video conference using any SIP-based video conferencing service partner. Additional protocols may be supported through SIP-based translation services offered by your video conferencing service partner. Extras: provides you with the ability to launch 3rd party applications which have been setup by your Administrator. Your Administrator also has the ability to upload and manage 3rd party Windows compatible applications to Mondopad and to access the Mondopad device s desktop and control panel from the Extras area. Reset Meeting: exits the current meeting and prepares a clean, secure session for a new meeting. NOTE: 3rd party applications are unaffected. Schedule: allows your Administrator to display a Microsoft Exchange calendar (Office 365 or Office 2007 & later, using EWS service). Page 6

9 Getting Started View & Share Browser Whiteboard Video Meeting Extras Reset Meeting Schedule Mondopad v1.8 Software Guide for System Administrators Page 7

10 Touch screen techniques Tap: Quickly touch the screen once with your finger or stylus. This action is the same as single-clicking the left button of a mouse. Double-tap: Quickly touch the screen twice with your finger or stylus. This action is the same as double-clicking the left button on a mouse. Pan: Touch the screen and move your finger in the direction you want to scroll through the image, document, or page. Swipe: Touch the screen and swipe your finger in the direction you want to move through the document or through the folder images. Two-Fingered Swipe: Using two fingers, touch the screen and swipe your fingers left to add a page to your Whiteboard, right to go to the previous Whiteboard page, up to increase the Whiteboard page size, or down to scroll up the Whiteboard page. Drag and Drop: Touch the screen with your finger and hold it until a copy of the file or folder is visible. Without lifting your finger, move your finger across the screen to the location you want to drop your file or folder. Lift your finger. Zoom In: Using two fingertips, touch the screen and move your fingertips closer together to decrease the image or document size. Zoom Out: Using two fingertips, touch the screen and move your fingertips away from each other to increase the image or document size. NOTES: Avoid placing objects within 1/4 (6mm) of the touch screen, such as shirt sleeves, the palm of your hand, pens, and non-pointing fingers. These objects interfere with touch screen commands. When using a pointing device, make certain that it does not scratch or damage the touch screen surface. Page 8

11 Launch the Mondopad software 1) Turn on the Mondopad device. 2) Your Mondopad device has been pre-installed with Mondopad software. Once the Mondopad device is turned on, the behavior of the Mondopad software varies depending on how the Mondopad device was configured within your organization and whether local admin rights have been defined If the Mondopad home page displays: Begin using the software. If the Windows logon screen displays: a. Log on using a valid user account name and password. The Mondopad logon screen appears. b. Type the same user account name and password into the Mondopad logon screen. The Mondopad home page appears. If the Windows desktop displays: Tap the Mondopad icon or launch the software through Start > All Programs > InFocus > Mondopad. The Mondopad home page appears. If a Windows or Mondopad registration page displays: Contact your Administrator. Your Mondopad device has not been setup. Change users Use this process to change users without rebooting the Mondopad device. 1) From the Home Page, tap Extras. 2) Tap Log Off User. 3) Tap Yes to display the Windows logon screen. Restart the Mondopad device Use this process to close all open applications and restart the Mondopad device. 1) From the Home Page, tap Extras. 2) Tap Reboot. 3) Tap Yes. Power the Mondopad device down Use this process to close all open applications and shut down the Mondopad device. 1) From the Home Page, tap Extras. 2) Tap Shutdown. 3) Tap Yes. Mondopad v1.8 Software Guide for System Administrators Page 9

12 View & Share A variety of file types can be presented, saved and shared from the View & Share folder. Supported File Types PowerPoint Excel Word Images AV files Adobe PDF Other files File Extensions.ppt,.pptx,.pps,.ppsx,.ppsm.xls,.xlsx.doc,.docx.jpg,.jpeg,.gif,.bmp,.png,.jpe,.ico.wmv,.mp4,.mp3,.avi,.3gp,.wma,.wav,.mov,.asf.pdf.txt,.rtf,.xml From the Home page, tap View & Share. Icon View & Share tool Description List toggles between a list view and a thumbnail view. Refresh Sort refreshes the View & Share folder. This is helpful when files have been sent to the Mondopad device via . allows the files and folders to be sorted by name, date modified or type. Lock Folder locks folders which have been copied to or created on the Mondopad device. Forgot PIN Delete sends the Folder Security PIN Code of ed folders back to the original address. deletes selected files and folders. Page 10

13 Help displays View & Share Help information. USB allows the user to quickly navigate to files and folders on an attached USB thumb drive. Send Back Only available for files sent to the View & Share folder by . This feature allows users to send back the edited file to the original source address. Copy a file to/from a USB thumb drive 1) From the Mondopad toolbar, tap View & Share. 2) Insert the USB thumb drive into an available USB jack. 3) On the USB Insert message, tap OK. (If the dialog box does not appear, tap the USB icon in the left-hand View & Share folder toolbar.) 4) Tap Copy. 5) Tap OK. 6) Tap and hold the folder or file until a copy of the file icon appears, and then drag the file icon from the source location to the desired location. 7) Tap Done. 8) Remove the USB thumb drive. Upload a file using 1) Use your computer (or smart device) to send the presentation to the address displayed at the top of the Mondopad screen or on the Getting Started > Presentations tab. NOTE: An message from the Mondopad device is sent letting you know that your file was received. 2) Navigate to the View & Share folder and tap the folder named after your address. 3) If the folder is not visible, tap Refresh. Large files may take several minutes to be delivered to the Mondopad device, depending on network traffic. 4) Tap the folder. 5) If prompted for an access code, type the access code which was sent to your address. NOTE: If you do not see the which contains your access code, check your junk folder, or tap Forgot PIN to have another sent. 6) Tap OK. Upload a file using the WLAN 1) Using your computer or smart device (not Mondopad), open a web browser. NOTE: You must be logged into the same network as the Mondopad device. 2) Type the IP address displayed at the top of the Mondopad screen or on the Getting Started > Presentations tab (for example, ) into the computer or smart device address bar and click Enter. Mondopad v1.8 Software Guide for System Administrators Page 11

14 3) The Mondopad Remote Conference interface displays. 4) Option 1 - Create a personal folder in the View & Share folder: a. Click Upload Presentation Files in the left-hand navigation menu. b. Type your address. c. Click Browse. d. Locate the desired file on your computer (or smart device) and click Open. e. Click Upload. A folder with your address and files now appears in the View & Share folder. 5) Option 2 - Upload a single file to the View & Share folder: a. Type the Meeting Access Code from the Mondopad device (for example, 7023) and click Login. Manage Local Files displays. Page 12

15 b. Click Upload. c. Click Browse. d. Locate the desired file on your computer (or smart device) and click Open. e. Click Upload. The file now appears in the View & Share folder. Upload a file using a wireless Peer-to-Peer connection NOTE: Your Administrator must set up a Hotspot connection before the Guest presenter can upload their presentation. 1) From the Home page, tap Getting Started. 2) Review the Hotspot information on the Presentations tab, then open the Wireless Network Connections on your computer (or smart device). 3) Click the Wireless Network Connection which matches the one listed in the Hotspot information. 4) Click Connect. Mondopad v1.8 Software Guide for System Administrators Page 13

16 5) Type the network security key (passcode). 6) Click OK. 7) Open the laptop s web browser. If the Mondopad Remote Conference interface does not automatically display, type the Mondopad IP address in the address bar and click Enter. 8) The Mondopad Remote Conference interface displays. Page 14

17 9) Option 1 - Create a personal folder in the View & Share folder: 10) Click Upload Presentation Files in the left-hand navigation menu. a. Type your address. b. Click Browse. c. Locate the desired file on your computer (or smart device) and click Open. d. Click Upload. A folder with your address and files now appears in the View & Share folder. 11) Option 2 - Upload a single file to the View & Share folder: a. Type the Meeting Access Code from the Mondopad device (for example, 7023) and click Login. Manage Local Files displays. b. Click Upload. c. Click Browse. d. Locate the desired file on your computer (or smart device) and click Open. Mondopad v1.8 Software Guide for System Administrators Page 15

18 e. Click Upload. The file now appears in the View & Share folder. Folder Security A personal security PIN code can be added to a folder to prevent other people from accessing files within the folder. The method varies based on the type of folder. Add a Folder Security PIN Code This process allows users to lock personal folders that were created or copied into the View & Share folder. This process does not work for folders that were ed to the Mondopad device. 1) Tap Lock Folder in the left-hand column. The Lock Folder dialog box displays. 2) Tap OK. 3) Tap the folder you want to lock. NOTE: Only folders which can be locked are accessible. All others are grayed out. 4) Type the desired 4-digit or 6-digit alphanumeric Folder Security PIN Code. NOTE: PIN code length is determined by administrative settings. 5) Tap OK. 6) Re-type the PIN code in Confirm New PIN and tap OK. 7) Tap Done. The folder now requires the PIN to be entered before it can be opened. Remove a Folder Security PIN Code Folder security PIN codes can be removed by the original folder owner or by an administrator, if the administrator has set up a Global Override PIN. 1) Tap the locked folder. 2) Type the associated PIN code. 3) Tap the Remove PIN icon. Page 16

19 Forgotten Folder Security PIN Code This process only works for ed folders, and causes an , with the Folder Security PIN Code, to be sent back to the original address. If the locked folder was created or copied into the View & Share file, contact your Administrator for assistance. 1) Tap the Forgot PIN button. The Forgot PIN dialog box displays. 2) Tap OK. 3) Tap your locked file. 4) Tap Send. 5) Look in your for a message with the subject line: Folder Access code. NOTE: Your administrator also has the ability to access locked files. Delete files and folders To delete a single file or folder: 1) Tap and hold the file until a copy of the file icon appears. 2) Drag the file icon to Delete and release. 3) Tap OK to confirm deletion. To delete multiple files and folders: 1) Tap the Delete icon. 2) Tap the files and folders you wish to delete. 3) Once all files and folders have been selected, tap OK in the top right-hand corner of the screen. NOTE: Some Mondopad folders are protected from deletion. These folders cannot be deleted and appear grayed out. Mondopad v1.8 Software Guide for System Administrators Page 17

20 Present View & Share Files 1) Tap the View & Share file you wish to present. The file opens. NOTE: Files can also be opened from a USB thumb drive. 2) Tap the left-hand pane to open up the menu bar. 3) Use touchscreen techniques or the View & Share controls to navigate through the file. NOTE: View & Share controls vary depending on the file type. Page 18

21 View & Share navigation tools NOTE: Navigation tools vary depending on the file type. Icon Navigation Tool Description To Files Tap to return to the View & Share folder. Previous Tap to display the previous page in the file. Previous Tap to display the previous image in the folder. Next Tap to display the next page in the file. Next Tap to display the next image in the folder. Laser Pen Tap to highlight something temporarily. The mark disappears when a new mark is made. Laser marks cannot be saved. Annotation See "View & Share annotation tools (varies by file type)" on page 23 Edit Tap to open the Microsoft or Adobe Reader application and make changes to the files. Closing the application returns you to the View & Share folder.. Zoom In Tap to magnify a portion of the open file. Zoom Out Tap to reduce a portion of the open file. 100% Tap to return the file to its original size. HD Displays when images are greater than 1920x1080. This indicates the image was downsized for the Mondopad device. To display the image in its native resolution, tap the HD icon. Rotate Left Tap to rotate the image 45 degrees to the left. Mondopad v1.8 Software Guide for System Administrators Page 19

22 Rotate Right Tap to rotate the image 45 degrees to the right. Enable Links Tap to activate the embedded PDF and PowerPoint file links. Size Tap to adjust the displayed size of the Word document without affecting the print size. Options include Letter (default), Legal, A4 or A5. One Page Tap to display a single page of the Word file at a time. Two Page Tap to display two pages of the Word file at a time. Play Tap to start the PowerPoint slideshow. Thumbnail View Tap to display a thumbnail view of the file. Close Tap to close the current document. Print Tap to send the document to a network printer. NOTE: The printer must be installed through the Windows operating system on the Mondopad device. Help Tap to display View & Share help documentation. When audio or video files are displayed, you can adjust the volume, pause, and play the file. Fast Forward Mute and Volume Control Play/Pause Rewind Full Screen Page 20

23 Annotation View & Share files can be also be annotated, saved, and shared with others through the Annotation submenu. Create a drawing 1) Open a file from the View & Share folder. 2) Tap Annotation. 3) Tap a drawing object and the color, pen width, and transparency desired. 4) Draw on the page with a stylus or your finger. TIP: Keep other objects, including writing utensils, other fingers, and knuckles away from the drawing surface to draw your image cleanly. 5) Use Select, Lasso, Undo, Re-do, Clear, and Eraser to modify the drawing. See "View & Share annotation tools (varies by file type)" on page 23. Add text 1) Open a file from the View & Share folder. 2) Tap Annotation. 3) Tap Text. 4) Tap the screen where you want the text box to be. A text box opens. 5) Adjust the text box position, font size, color, and type attributes, as desired. 6) Using either a keyboard or the on-screen keyboard, type your text. NOTE: The text overlays the open document and does not affect the text within the displayed document. To edit the original source document, close annotation and tap Edit in the View & Share Navigation toolbar. 7) Tap OK when finished. Mondopad v1.8 Software Guide for System Administrators Page 21

24 Save the annotated file 1) Tap Save. 2) Type the file Name. 3) Choose the desired File Type (MWB*, JPG, and PDF). 4) For JPG and PDF file types, choose to save the Current Page or All Pages. 5) If All Pages is chosen and you would like individual s of each page, tap Send in multiple s. 6) Browse to the Location you would like to save the file to or accept the default location. 7) Tap OK. *MWB files are proprietary Mondopad Whiteboard files which can be shared, opened and edited between devices running Mondopad software. Share the annotated file 1) Tap Share. 2) Choose the desired File Type (JPG or PDF). 3) Choose to share the Current Page or All Pages of the file. 4) Tap OK. 5) Tap an existing address from the list or type an address into Enter new address, and tap Add. 6) To remove an address from the Send To list, tap the address which currently appears in the Send To list. 7) When the Send To list is complete, tap OK. An message with the subject line "Annotation Screen Capture" is sent to the addresses. If the message is not received, have the recipients look in their Junk Mailbox. Page 22

25 View & Share annotation tools (varies by file type) Icon Tool Name Description Drawing Objects Colors Tap to select a drawing object. NOTE: Each object has its own color, pen width, and pen transparency setting. Tap the color you want to use for the currently selected drawing object. Pen Width and Transparency Text Select Adjust the pen width and transparency level by sliding the thumbnail buttons. The sample pen dot and dot transparency graphics change automatically. NOTE: The transparency slider is disabled for the pen object, since the pen object is always solid. Tap Text. Tap the screen where you want the text box to be placed and adjust the placement, font size, color, and type attributes as desired. Type your text and tap OK. Tap Select. Tap and drag the selection box around the drawing objects which you want to move, copy or delete. Tap and drag the selected objects to move them. Lasso Tap Copy to copy or Delete to delete the selected drawing objects. Cancel removes the selection. TIP: Copied objects are laid directly on top of existing drawing objects. Tap and drag the copied annotation mark to a new location. Tap Lasso and then draw completely around the drawing objects to select them. Eraser Grid Tap Eraser, and then tap and drag across the drawing object to erase the portion you touched. Tap to add and remove a grid overlay on the screen. Undo Tap to reverse the last executed command. Redo Tap to reverse the last Undo command. Clear Tap to remove all drawing objects from the current file. Save Tap to save the file as a Whiteboard file (.mwb), JPG images, or PDF file. Share Tap to send an with a JPG or PDF attachment of the annotated file. Print Tap to send the document to a network printer. NOTE: The printer must be installed through the Windows operating system on the Mondopad device. Mondopad v1.8 Software Guide for System Administrators Page 23

26 Play Tap to play the audio-video file. Pause Tap to pause the audio-video file. Previous Tap to go to the previous page of the file. Annotation Off Tap to close the annotation menu. Next Tap to go to the next page of the file. Invite Thumbnails Tap to send an message with an active link for someone to join the meeting and participate in the annotation session. NOTES: Microsoft Silverlight is required and installs automatically on compatible PC products. The Invite feature only works with devices that support Microsoft Silverlight, such as Windows and Apple computers (ios devices do not currently support Silverlight), and that are within the same network as the Mondopad. (See "Invite Others to Participate" on page 26.) Tap to view thumbnails of all the edited pages. Tap a thumbnail to navigate to that page. MP Invite Disconnect All Help Tap to invite another Mondopad within the same WLAN/LAN network to join the meeting. (See "Invite Others to Participate" on page 26.) NOTE: IP addresses which are manually entered, must be pingable. Tap to disconnect from the active sharing session. Tap to display tips and information. Page 24

27 Understanding Multi-Touch Annotation/Whiteboard Mode Depending on how your Mondopad device was configured by your administrator, you will notice one of three different touch behaviors in Whiteboard and Annotation modes: 1) Multi-finger drawing mode: If multi-finger drawing is enabled, the user can draw up to 5 simultaneous lines when in Pen or Highlighter mode. This may be two different people drawing independently, or one person using multiple fingers. NOTES: Multi-finger navigational gestures, such as two finger swipes, are disabled in this mode. In addition, if several long, continuous lines are drawn simultaneously, the drawing of the lines slows down. 2) Single-finger drawing mode with navigation gestures: If both single finger drawing and navigation gestures are enabled, the user can only draw with one finger at a time. In addition, multi-finger navigational gestures are enabled, including: Two-finger left swipe = same as Right Arrow Two-finger right swipe = same as Left Arrow Two-finger down swipe = same as Up Arrow Two-finger up swipe = same as Down Arrow Two-finger pinch = same as Thumbnails button NOTE: Some users may accidently drop a knuckle or palm while drawing and cause one of the two-finger gestures to be activated. This can confuse users. In this case, we recommend disabling navigational gestures. 3) Single-finger drawing mode without navigation gestures: This mode is the default mode and only allows users to draw with one finger at a time. Multi-finger navigational gestures are disabled. This mode is the easiest for users since users cannot accidentally navigate through the document when more than one finger (or a knuckle or palm) touches the screen. Mondopad v1.8 Software Guide for System Administrators Page 25

28 Invite Others to Participate From another Mondopad device 1) Tap MP Invite. A list of Mondopad devices within the same network appears. 2) Tap the desired Mondopad device and tap OK. 3) If the Mondopad device is not listed: a. Tap Send Invitation and type the pingable IP/Host name. b. Tap Send. 4) The other Mondopad party must tap OK to accept the invitation and be joined into the session. The primary Mondopad device is now synchronized to the invited Mondopad device. 5) To end the session from most screens, tap the Disconnect All icon, Disconnect All and Yes. From the Annotation or Whiteboard menu, tap the Disconnect All icon and tap OK. From a non-mondopad device 1) Tap Invite from the Annotation menu. 2) Tap an existing address from the list and then tap the green arrow 3) If the is not listed, type the address in Enter new address, and tap Add. NOTE: To remove an address from the Send To list, tap the address which currently appears in the Send To list and then tap the blue arrow. 4) When the Send To list is complete, tap OK. An message with hyperlinks and the subject line "InFocus invites you to join a Whiteboard." is sent to the addresses. NOTES: The Invite feature only works with devices that support Microsoft Silverlight, such as Windows and Apple computers (ios devices do not currently support Silverlight). These Silverlight compatible devices must also be within the same network as the Mondopad. If the message is not received, have the recipients look in their Junk Mailbox and add the address to their Safe Senders list. 5) To end the session, close your browser window. View or Present Files Remotely NOTE: Manually entered IP addresses must be pingable and allow port traffic. From another Mondopad device 1) Ask the person coordinating the Mondopad session to invite you to their session using MP Invite (located in the top left corner of most Mondopad screens and located in the Annotation and Whiteboard menus). 2) Once the invitation has been received, tap OK to accept the invitation and be joined into the session. The primary Mondopad's image is now synchronized to the invited Mondopad's screen. 3) To end the session from most screens, tap the Disconnect All icon, Disconnect All and Yes. From the Annotation or Whiteboard menu, tap the Disconnect All icon and tap OK. Page 26

29 From a non-mondopad device 1) Ask the person coordinating the Mondopad session to provide you with the IP address (for example ) and the Meeting Access Code from the Mondopad device (for example, 7023). 2) Using your computer or smart device (not Mondopad), open a web browser. 3) Enter the IP address into the address bar and click Enter. 4) The Mondopad Remote Conference interface displays. 5) Click Meeting Login. 6) Type the Meeting Access Code and click Login. 7) Click Screen View. 8) Use the navigation tools displayed on the right-hand side to control and view the presentation. 9) To end the session, close your browser window. Mondopad v1.8 Software Guide for System Administrators Page 27

30 NOTES: You must be logged into the same network as the Mondopad device. Screen View provides a limited number of navigation controls for the presenter located on the far right-hand side of the window. Any navigation tools displayed within the presentation window itself are non-functional. Page 28

31 Browser Use the Browser to access the Internet. Icon Tool Name Description Home Tap to return to the Home page. Favorite Tap to add the current page to your Favorite list. Annotation Tap to access the Annotation menu. Print Back Tap to send the document to a network printer. NOTE: The printer must be installed through the Windows operating system on the Mondopad device. Tap to go back to the previous webpage. Forward Tap to go back to the next webpage. Refresh Tap to refresh the browser. Cancel Tap to cancel a loading webpage. Clear Tap to clear the browser's temporary file cache. This may be necessary in some cases to allow a page to be viewed correctly. Mondopad v1.8 Software Guide for System Administrators Page 29

32 Zoom in Tap to zoom the webpage in. Zoom out Tap to zoom the webpage out. Cancel Zoom Tap to return to the native webpage size. Add Tap to open another tab. Compatibility Mode Tap to change Browser Viewing Compatibility Mode. Turning Compatibility Mode On or Off may be required for some websites. Page 30

33 Whiteboard Use the Whiteboard Use the Whiteboard to brainstorm ideas, create graphs, and workflows, or whatever you desire. This blank slate lets you collaborate, share, and save your ideas. From the Home page, tap Whiteboard. Create a drawing 1) Tap a drawing object and the color, pen width, and transparency desired. 2) Draw on the Whiteboard with your finger. TIP: Keep other objects, including writing utensils, other fingers, and knuckles away from the drawing surface to draw your image cleanly. 3) Use Select, Lasso, Undo, Re-do, Clear, and Eraser to modify the drawing. See "Whiteboard tools" on page 33 Add text 1) Tap Text. 2) Tap the screen where you want the text box to be. A text box opens. 3) Adjust the font size, color, and type attributes, as desired. 4) Using either a keyboard or the on-screen keyboard, type your text. NOTE: The text overlays the open document and does not affect the text within the displayed document. To edit the original source document, close annotation and tap Edit in the View & Share Navigation toolbar. 5) Tap OK when finished. Save the Whiteboard file 1) Tap Save. 2) Type the file Name. 3) Choose the desired File Type (MWB*, JPG, and PDF). Mondopad v1.8 Software Guide for System Administrators Page 31

34 4) For JPG and PDF file types, choose to save the Current Page or All Pages. 5) Browse to the Location you would like to save the file to. 6) Tap OK. *MWB files are proprietary Mondopad Whiteboard files which can be shared, opened and edited between devices running Mondopad software. Share the Whiteboard file 1) Tap Share. 2) Choose the desired File Type (JPG or PDF). 3) Choose to share the Current Page or All Pages of the file. 4) Tap OK. 5) Tap an existing address from the list or type an address into Enter new address, and click Add. 6) To remove an address from the Send To list, tap the address which currently appears in the Send To list. 7) When the Send To list is complete, tap OK. An message with the subject line "Whiteboard Screen Capture" is sent to the addresses. If the message is not received, have the recipients look in their Junk Mailbox. Page 32

35 Whiteboard tools Icon Tool Name Description Drawing Objects Colors Tap to select a drawing object. NOTE: Each object has its own color, pen width, and pen transparency setting. Tap the color you want to use for the currently selected drawing object. Pen Width and Transparency Select BG Adjust the pen width and transparency level by sliding the thumbnail buttons. The sample pen dot and dot transparency graphics change automatically. NOTE: The transparency slider is disabled for the pen object, since the pen object is always solid. Tap to add a background image to the Whiteboard page. Clear BG Tap to remove the background image from the Whiteboard page. Import Pic Adjust Pic Tap to import an image on the Whiteboard page. Imported images can be modified with the Adjust Pic feature. To remove an imported image, tap the red X in the top right-hand corner of the image. Tap to change the size, angle, and location of imported images. Text Select Tap Text. Tap the screen where you want the text box to be placed and adjust the placement, font size, color, and type attributes as desired. Type your text and tap OK. Tap Select. Tap and drag the selection box around the drawing objects which you want to move, copy or delete. Tap and drag the selected objects to move them. Lasso Tap Copy to copy or Delete to delete the selected drawing objects. Cancel removes the selection. TIP: Copied objects are laid directly on top of existing drawing objects. Tap and drag the copied annotation mark to a new location. Tap Lasso and then draw completely around the drawing objects to select them. Eraser Grid Tap Eraser, and then tap and drag across the drawing object to erase the portion you touched. Tap to add and remove a grid overlay on the screen. Undo Tap to reverse the last executed command. Redo Tap to reverse the last Undo command. Mondopad v1.8 Software Guide for System Administrators Page 33

36 Clear Tap to remove all drawing objects from the current file. Previous Tap to go to the previous Whiteboard page. Up Tap to scroll up the Whiteboard page. Thumbnail View Next Down Save Tap to view thumbnails of all the Whiteboard pages. Tap a thumbnail to navigate to that page. Tap to go to the next Whiteboard page. If you are on the last Whiteboard page, a new page is created. Tap to scroll down the Whiteboard page. If you are at the end of the Whiteboard page, the page lengthens. Tap to save the file as a Whiteboard file (.mwb), JPG images, or PDF file. Share Tap to send an with a JPG or PDF attachment of the annotated file.. Print Tap to send the Whiteboard file to a network printer. NOTE: The printer must be installed through the Windows operating system on the Mondopad device. Paste New Tap to paste Windows bitmap clipboard objects onto the whiteboard. Text objects cannot be pasted on the Whiteboard. Tap to open a new Whiteboard session. Open Tap to open a saved Whiteboard (.mwb) file from the View & Share folder. Invite Help Tap to send an message with an active link for someone to join the meeting and participate in the annotation session. NOTES: Microsoft Silverlight is required and installs automatically on compatible PC products. The Invite feature is only available to users using Silverlight compatible PC or Apple devices who are within the same network as the Mondopad. (See "Invite Others to Participate" on page 26 for more information.) Tap to display Whiteboard tips and information. Page 34

37 MP Invite Disconnect Tap to invite another Mondopad within the same WLAN/LAN network to join the meeting. (See "Invite Others to Participate" on page 26 for more information.) NOTE: IP addresses, which are manually entered, must be pingable. Tap to disconnect the active sharing session. Understanding Multi-Touch Annotation/Whiteboard Mode Depending on how your Mondopad device was configured by your administrator, you will notice one of three different touch behaviors in Whiteboard and Annotation modes: 1) Multi-finger drawing mode: If multi-finger drawing is enabled, the user can draw up to 5 simultaneous lines when in Pen or Highlighter mode. This may be two different people drawing independently, or one person using multiple fingers. NOTES: Multi-finger navigational gestures, such as two finger swipes, are disabled in this mode. In addition, if several long, continuous lines are drawn simultaneously, the drawing of the lines slows down. 2) Single-finger drawing mode with navigation gestures: If both single finger drawing and navigation gestures are enabled, the user can only draw with one finger at a time. In addition, multi-finger navigational gestures are enabled, including: Two-finger left swipe = same as Right Arrow Two-finger right swipe = same as Left Arrow Two-finger down swipe = same as Up Arrow Two-finger up swipe = same as Down Arrow Two-finger pinch = same as Thumbnails button NOTE: Some users may accidently drop a knuckle or palm while drawing and cause one of the two-finger gestures to be activated. This can confuse users. In this case, we recommend disabling navigational gestures. 3) Single-finger drawing mode without navigation gestures: This mode is the default mode and only allows users to draw with one finger at a time. Multi-finger navigational gestures are disabled. This mode is the easiest for users since users cannot accidentally navigate through the document when more than one finger (or a knuckle or palm) touches the screen. Mondopad v1.8 Software Guide for System Administrators Page 35

38 Video Meeting Your Administrator has three options for setting up video conferencing with the Mondopad. If your Administrator is using the embedded SIP interface for video conferencing services, continue reviewing this Video Meeting chapter. However if your Administrator set up a 3rd party application, such as Skype, look in the Mondopad toolbar for the application shortcut. If your Administrator has connected a 3rd party video calling system to an external video input port, you must change to that source, using the Input button on the remote or keypad. NOTE: Only audio is routed through Mondopad using this method. An external camera must be connected to the 3rd party video calling system directly. Screen overview SIP Service Icon SIP URI Volume Control Dialpad Video Area Address Book Additional Controls Page 36

39 SIP Service icon: This read-only icon (see below) provides you with the status of the SIP-based conferencing service. A call is being made or received. The active call has been placed on hold. Registration has failed. You are not connected to the video conferencing service. Ready for a call to be placed. Registering to the server. SIP URI: displays the video-conferencing address others can call into. Volume Control: allows you to increase and decrease the audio volume. Video area: displays a window of the video conferencing participants. If a bridge call is occurring with multiple participants, the largest window is utilized by the dominant speaker and the small windows around the edges of the dominant image are utilized by other participants. Dial Pad: Used for initiating a video conferencing call. Secure Call : the call has successfully connected using the configured SIP Security method. Non-secure Call Address Book: : the call has successfully connected without using encryption. Local Contacts: allows you to save a personalized address book of SIP contact numbers. Discovered Contacts: self-populates a list of Mondopad devices visible within the local area network. Add Contact Delete Contact Import Contacts Export Contacts Additional Controls: : Enter a new local contact's information. : Remove a local contact or group. : Choose a contacts XML file to add new contacts to the Local Contact list. : Saves Local Contacts to a contacts XML file. Icon Icon Name Description Help displays video conferencing information. Annotate enables annotation mode. See "Annotation" on page 21 for more information. Share When Share is enabled, the video conferencing participants see the PC screen. When Share is off, the participants see the video camera image. Mondopad v1.8 Software Guide for System Administrators Page 37

40 Self View displays the image from the Mondopad device's camera. This is especially useful when you wants to adjust the pan and tilt of the camera on top of the device. Mic On allows the user to speak with video conferencing participants. When Mic On is toggled off, incoming audio from other participants can be heard, but they cannot hear you. Hold/Resume places the video conferencing participants on hold (participants cannot see or hear anything). When Hold is off, the call is resumed. Make/Receive a call Your video conferencing service has documentation to make and receive calls. Please refer to this documentation for detailed information. Call an existing contact: 1) Tap the Contacts or History tab. 2) Tap the contact you wish to call. 3) To make a video conferencing call, tap the Camera icon. 4) To make an audio-only call, tap the Audio icon. Call a new contact: 1) Using the Dial Pad, type the other party s video conferencing address. 2) Tap Call. Page 38

41 NOTE: If the Mondopad devices are on the same internal network and are on the same side of the firewall, you can call the SIP address directly by typing a pound sign (#) before the IP address. This bypasses the proxy server. Accept an incoming Call Once the call is recognized by your Mondopad, tap Accept on the dialog box to begin the audio/video conferencing call. Contacts and groups To set up a Contact/Group: 1) Tap the Contacts tab. 2) Tap the Add Contact icon. 3) Tap the Add a Contact tab. 4) Type the Contact Name and SIP Address 5) Enter the desired Group. If the group is not listed: a. Tap the Add a group tab. b. Type the new group name. c. Tap Add. 6) From the Add a Contact tab, tap Add. To delete a Contact: 1) Tap the Contacts tab. Mondopad v1.8 Software Guide for System Administrators Page 39

42 2) Tap the desired contact and tap the Delete Contact icon. To edit a Contact: 1) Tap the Contacts tab. 2) Tap the contact you wish to edit. 3) Tap the Pencil icon. 4) Tap and modify the information as needed. 5) Tap Edit. To create a favorite Contact: 1) Tap the Contacts tab. 2) Tap the contact you wish to edit. 3) Tap the Favorites icon. 4) Tap to Add to Bottom Bar to add the contact to the Mondopad toolbar, or tap Create Desktop Shortcut Icon to add a shortcut on the Mondopad device Desktop. Page 40

43 PiP behavior Once a video conference is started, the participant window displays. When you leave the video conferencing area of Mondopad and go to the Browser, View & Share folder or Whiteboard, a small participant s window is overlaid on the screen on the bottom righthand corner of the screen. PiP Window controls include: Hold/Resume: toggles between placing video conferencing participants on hold (participants cannot see or hear anything) and resuming the call. Share/End Share: toggles between sharing the Mondopad interface with the participants and showing the participants what the Mondopad device's camera is displaying. Full Screen/Restore PiP: toggles between displaying a full-screen view of the participants and minimizing the participant's window. Hang Up: ends the call. Conference call behavior In bridge calls were more than one participant is on the call, multiple video windows are open simultaneously. The largest video window displays the most active participant. The number of participants who can participate in a bridged video conference is determined by the service package chosen by the customer. In addition, many service providers allow you to toggle the video conferencing view by clicking the number five, 5, on your keyboard. Mondopad v1.8 Software Guide for System Administrators Page 41

44 Extras 3rd Party Applications Mondopad toolbar 3rd Party Application Shortcuts: 3rd party application shortcuts which have been added to the Mondopad toolbar by your Administrator may appear with a Microsoft symbol in the lower right-hand corner. Tap the shortcut to open the application. The Mondopad toolbar displays shortcuts for open 3rd party applications. These shortcuts have a green arrow in the lower right-hand corner. Tap the shortcut to switch between the Mondopad interface and the open application. To start a 3rd party application: Tap the application shortcut in the Mondopad toolbar or in the Extras > Application folder. To minimize the application: Tap the minimize button in the upper right-hand corner of the window. To close the application: Tap the X in the upper right-hand corner of the window. Page 42

45 Control a PC from the Mondopad device In order to use the Present2 application, your computer must be within the same LAN or WLAN as the Mondopad device. 1) To download Present2: Open the Mondopad device's IP address on your computer and click Downloads to download the Present2 installer. If you receive a Windows Firewall error, follow the prompts to run the application anyway. 2) On your computer, choose a Mondopad and click Send to request a connection. 3) Type the Meeting Access Code and click Send. 4) At the Mondopad, tap Yes to accept the invitation. You may now control your PC from the Mondopad. 5) When finished, click Disconnect on the Present2 application. IMPORTANT: Present2 requires that your computer's font text size is set to Smaller (100%). To adjust your font size, go into your Control Panel and adjust your Display Settings. Control the Mondopad device from a PC or ipad In order to use the ControlView application, your computer must be within the same LAN or WLAN as the Mondopad device. 1) To download ControlView for Windows, open the Mondopad device's IP address on your computer and click Downloads to download the ControlView installer. To download the ipad client, go to the Apple AppStore and search for InFocus ControlView. 2) Run ControlView on your computer or ipad. 3) If this is your first time running ControlView, click Go twice until the ControlView screen below displays. Mondopad v1.8 Software Guide for System Administrators Page 43

46 4) Click a Mondopad device and tap Connect. 5) Type the Mondopad device's Meeting Access Code. The Mondopad software appears on your computer. You can now control the Mondopad from your computer's touch screen, mouse, or keyboard. 6) When finished, click the Close button in the upper right-hand corner. Page 44

47 The following sections are for Installers and Administrators only. Mondopad v1.8 Software Guide for System Administrators Page 45

48 Windows Setup and Registration Process Upon initial power up, you are required to setup Microsoft Windows, register the Mondopad, activate Microsoft Office, and configure Microsoft Security Essentials before using the Mondopad software. You need to use local Administrator rights during this process. Once the Windows Setup & Registration Process is complete, a Mondopad Administrative Account is set up for you, allowing you full access to all the Mondopad features. You are not required to enter this information again. IMPORTANT: Store your Microsoft Office Key in a safe place for future reference. Required preparation Before starting this process, turn on Mondopad and wait 2-3 minutes for Windows to complete its internal processes. NOTE: The device may reboot itself up to 2 times without intervention. This is normal. While you are waiting for Mondopad to warm up, locate the 5 x 5 Microsoft Product Identifier card (which is either taped to the back of the monitor or is in the Mondopad documentation package) and verify that a keyboard and mouse are ready to use. A wired or wireless Internet access point is also required. Besides the Mondopad standard accessories (and a mouse and keyboard), no other external peripheral items should be installed as this complicates the Windows Setup process. Page 46

49 Microsoft Windows setup Using a keyboard and mouse, enter the information into each of the screens as per below. This creates a Microsoft Windows Admin user account, assign a name to the device, connect the device to a wireless network and provide access to the Mondopad Desktop. 1) Leave Country, Time, and Keyboard Settings as defaulted and tap Next. 2) Type a user name and a unique computer name. NOTE: The computer name is used by the Mondopad software and should be unique from all the other computers and devices in your network. 3) Tap Next. Mondopad v1.8 Software Guide for System Administrators Page 47

50 4) Type password and password hint information, if desired. NOTE: If you want the Mondopad software to automatically log in each time, do not define a password. 5) Tap Next. 6) Review the Microsoft Software License Terms and select the I accept the license terms (required to use Windows) check box. 7) Review the InFocus Mondopad Software End User License Agreement and select the I accept the license terms (required to use your computer) check box. 8) Tap Next. Page 48

51 9) Update your time and date settings as appropriate. 10) Tap Next. 11) Select the desired wireless access point which has unobstructed access to the Internet and Microsoft.com. NOTE: If you are connected to the internet via a wired connection, you do not need to set up wireless settings. In this case, tap Skip. 12) Type the associated Security Key. NOTE: The Mondopad software requires full access to Windows and local files. A limited or restricted account cannot be used. If this unit is part of a managed network, the password is used for the local administrative account named in the previous screen. The account needs to be granted administrative (Super-user) privileges locally. 13) Tap Next. Mondopad v1.8 Software Guide for System Administrators Page 49

52 14) If the Select your computer s current location message displays, select Work Network and tap Next. 15) Mondopad starts its wireless service and restarts the device. Register the Mondopad software 1) After the Windows setup is complete and the device restarts (allow 3-4 minutes), the Mondopad registration process begins. 2) If the Mondopad Welcome screen does not automatically display, tap the Mondopad icon on the Desktop or launch the Mondopad software through Start > All Programs > InFocus > Mondopad. 3) Choose the desired display language, and tap Next to continue. Page 50

53 4) Tap Next. 5) Enter your registration information. Tap Next. 6) Mondopad attempts to register with InFocus. If successful, the Mondopad Registration Success window displays. Tap Next. If the registration fails, contact InFocus support at 7) Upon completion, the Microsoft Office Activation process begins. Mondopad v1.8 Software Guide for System Administrators Page 51

54 Microsoft Office activation 1) Once the Mondopad registration process is complete, the Microsoft Activation process begins. NOTES: Microsoft Office is an integral part of the Mondopad application and is included with your Mondopad Purchase. Licensing restrictions for this version of Microsoft Office require that each copy be activated separately online per device. If you install this software on a non-mondopad device, a software license key prompt appears. You can then choose to enter the license key or enter a 30-day trial mode. If you choose the trial mode, you are prompted to enter the license key after 30 days, otherwise you won't be able to run the software. If required, you may install your own version of Office on the Mondopad device, however it must include all the applications and tools native to the Microsoft Office Home and Business edition. Office Starter Edition and 3rd-party Office equivalents do not function. 2) If Microsoft Office does not automatically launch, tap the Microsoft Office link on the Desktop or launch a Microsoft application (such as Word or Excel ) through Start > All Programs. 3) Type the 25-digit Product Activation Key listed on your Microsoft Product Identifier card (located on the back of the monitor or in the Mondopad documentation package). IMPORTANT: Keep this card in a safe place for future reference. NOTE: If you enter the wrong activation key or one that has been previously used, contact Microsoft support. Page 52

55 4) Review the Microsoft Software License Terms and select the I accept the terms of this agreement check box. 5) Tap Continue. 6) Tap to clear the Include a free trial of Microsoft Office Professional 2010 check box. This prevents interruptions from occurring during Mondopad presentations and conference calls. Mondopad v1.8 Software Guide for System Administrators Page 53

56 7) Tap Install Now. 8) Tap Close. NOTE: It is not necessary to tap Continue Online. 9) Wait for the installation to complete and launch Word, Excel or PowerPoint. 10) Tap Activate Now, if prompted. NOTE: If internet access is not available during the activation process, you are required to register at a later date. 11) When the activation process is complete, close the application. 12) If prompted with the Help Protect and Improve Microsoft Office window, tap Don t make changes. This prevents interruptions during Mondopad presentations and conference calls and allows you to perform updates at your convenience. 13) Upon completion, the Microsoft Security Essentials process automatically starts. Page 54

57 Configure Microsoft Security Essentials 1) Once Microsoft Office has been installed, the Microsoft Security Essentials process automatically starts. Follow the instructions below to configure Microsoft Security Essentials or tap Cancel to install your preferred 3rd party security application. NOTES: If you are installing a 3rd party security package, ensure the Mondopad software is not blocked from accessing files on the hard drive or the Internet. It also important to ensure Mondopad s server functions are not inhibited by your security software. To support remote clients and interact with other devices, Mondopad operates a web server on all available IP addresses. If you do not intend to install 3rd party security software, we strongly recommend that you install Microsoft Security Essentials. We do not recommend installing more than one security software product. 2) If Microsoft Security Essentials does not automatically launch, tap Microsoft Security Essentials link on the Desktop or launch through Start > All Programs > InFocus > Mondopad. 3) Tap Next. Mondopad v1.8 Software Guide for System Administrators Page 55

58 4) Tap I accept and continue. 5) If prompted, update Microsoft Security Essentials to the latest version. (This may be minimized or occur in the background.) 6) Tap Save Changes. 7) The Completing Microsoft Security Essentials Wizard window displays. 8) Select Scan my computer for potential threats after getting the latest updates. 9) Tap Finish. 10) Mondopad automatically restarts. 11) You have completed the Mondopad Setup & Registration process. Upon restart, it is recommended that you update the Mondopad software, set up video conferencing SIP settings, set up settings, and change the Administrative Access Code. NOTES: Be aware that if Windows Update is active, your user base may be negatively affected if the update process occurs during a working session. InFocus reviews Windows updates constantly and does its best to ensure Mondopad software compatibility, however caution is advised when running a Microsoft Windows update. Page 56

59 Administrative setting menus To setup network and settings, define the device s name, modify View & Share files, or change the default appearance of Mondopad home page, you must access the Mondopad Administrative Settings menus. 1) To access the Administrative menus, use one of the following methods: Connect remotely from another computer by typing the Mondopad IP address in the computer s browser window in the following pattern (for example, Access the Browser and type in the Address bar (by default, this is listed under Favorites). Minimize the Mondopad software and tap the Mondopad Administrator shortcut located on the Windows Desktop. Launch a web browser from the Windows Desktop and type in the browser window. 2) Type the Admin Access Code and tap Login to make administrative changes. 3) Tap Admin Logout when finished making changes. NOTE: Failure to log off properly allows unauthorized users to make changes to Administrative Menu settings. Administrative setting Page Customizing options menu Device 58 Modify the corporate logo, device name, default language, and default recovery and security settings. Settings 60 Set up settings. Home Screen 64 Modify the Home page by enabling and disabling the Getting Started information, default video, calendar schedule and Mondopad toolbar options. Background 65 Modify the default background image. Manage Local Files 66 Manage local files and folders.. Network 67 Set up the wireless and wired network connections. Wireless 63 Connect to a wireless connection and set up Hotspot access. Schedule 69 Define a corporate calendar to display on the Home page. SIP Accounts 70 Set up video conferencing SIP account information. Extras 64 Modify which 3 rd party application shortcuts appear on the Mondopad home page toolbar. Daytime Power Management 72 Allows Administrators to define the Mondopad device's operating hours and prevents Windows from shutting down the Mondopad device during working hours. Settings Export 72 Allows Administrators to export all the administrative menu settings from one Mondopad device and import them into another Mondopad device. Software Update 74 Check for Mondopad updates, configure automatic updates, and reset the Mondopad software to factory default settings. Change Access Code 75 Modify the Admin Access Code used to access administrative settings in the Browser and Extras areas. About 76 Provides information about the Mondopad s software version and allows Administrators to re-register the Mondopad software. Mondopad v1.8 Software Guide for System Administrators Page 57

60 Device Enter the settings below and tap Save when finished: Device Information Corporate logo: defines the logo which appears in the Mondopad Administration area. Any.jpg,.gif, or.png file is supported. For best results, the logo height should not exceed 50 pixels. Select Show Logo On Home Screen to display the Corporate Logo on the Mondopad home page. Nickname: allows you to type in a user-friendly name for the Mondopad device. This name appears in the device list. If this text box is left blank, the device name is used in the device list. Browser Home page: defines the default browser Home page. Type the complete URL (for example, in this text box. Admin Notification is the address that notifications are sent to, when the Admin Access Code is changed, forgotten or needs to be reset. Locale: changes the language of the Mondopad software. NOTE: The Mondopad software must be restarted for the change to take place. Video Meeting Self View: Options: Default On or Default Off. Delete Files Settings: allows the administrator to choose how files are deleted. Allow user to delete files from all available folders causes users to be able to delete files from the Mondopad device and from connected devices except for an attached USB thumb drive. Only allow user to delete files from local folders protects all external devices and only allows users to delete files within the View & Share folder. Settings for Automatically Deleting Files: allows the administrator to choose how files are deleted. Do not automatically delete protects files from automatic deletion. Delete files X days since last viewed and Delete files X days since created deletes files that are older than the defined time parameter (1, 5, 10, 20, 30, 40, 50, 60, 90, or 120 days). Page 58

61 Whiteboard/Annotation Multi-touch Mode: allows the administrator to define whether standard touchscreen gestures are supported in the Whiteboard and Annotation modes (Single finger drawing), or whether multiple fingers can be used for drawing (Multi-finger drawing). If Single finger drawing is selected, you can also enable navigation gestures by selecting Enable Navigation Gestures. Understanding Multi-Touch Mode There are three multi-touch modes available: 1) Multi-finger drawing mode: If multi-finger drawing is enabled, the user can draw up to 5 simultaneous lines when in Pen or Highlighter mode. This may be two different people drawing independently, or one person using multiple fingers. NOTES: Multi-finger navigational gestures, such as two finger swipes, are disabled in this mode. In addition, if several long, continuous lines are drawn simultaneously, the drawing of the lines slows down. 2) Single-finger drawing mode with navigation gestures: If both single finger drawing and navigation gestures are enabled, the user can only draw with one finger at a time. In addition, multi-finger navigational gestures are enabled, including: Two-finger left swipe = same as Right Arrow Two-finger right swipe = same as Left Arrow Two-finger down swipe = same as Up Arrow Two-finger up swipe = same as Down Arrow Two-finger pinch = same as Thumbnails button NOTE: Some users may accidently drop a knuckle or palm while drawing and cause one of the two-finger gestures to be activated. This can confuse users. In this case, we recommend disabling navigational gestures. 3) Single-finger drawing mode without navigation gestures: This mode is the default mode and only allows users to draw with one finger at a time. Multi-finger navigational gestures are disabled. This mode is the easiest for users since users cannot accidentally navigate through the document when more than one finger (or a knuckle or palm) touches the screen. Prompt to delete a View & Share file after closing: When checked, the presenter is asked at the end of the presentation whether or not the presentation file should be deleted. This is for environments which require increased security. NOTE: This does not perform a secure delete and does not apply to image file types. Automatic Application Recovery: When checked, causes the Mondopad software to restart if it closes unexpectedly. Automatic Application Reset: When checked, causes the Mondopad software to restart at the selected time. Use the drop down boxes to select the time of day for the reset to occur. NOTE: In order to avoid unintentional disruption of a presentation, it is recommended that you select a reset time which occurs at the end of the business day. Auto-Reset to Home Page: When checked, the Mondopad software closes all open View & Share files, resets the meeting, and automatically goes to the Home Page. Timeout(minutes): Define the minutes of inactivity before the Auto-Reset feature runs. Force Reset Meeting: When True is selected, the Mondopad software restarts after a certain period of inactivity, close all open files, and display a new Meeting Access Code. When False is selected, the Mondopad software goes to the Home Page after the defined Time(minutes) parameter. The meeting is not reset. Enable Network Folder: When enabled, mapped network folders can be viewed through the View & Share area by users with administrative privileges. Enable Personal Mode: Allows the Administrator the ability to personalize the following features: Mondopad v1.8 Software Guide for System Administrators Page 59

62 Show Minimize Button: When checked, displays a Minimize icon for users in the upper right-hand corner of the Mondopad software. Warning: This allows users to have full access to the Windows Desktop. Hide Admin PIN Prompt: When checked, removes the Admin Login button from the Extras and Video Meeting menu toolbar. Auto-Accept Present2 Invitations: When checked, Present2 invitations are automatically accepted. NOTE: Present2 clients must still enter the current Meeting Access Code. Enable the PowerPoint Zoom feature in "View & Share": When checked, users can zoom their PowerPoint presentations in and out. Enable.mov support in "View & Share": When checked, users can... Enable button sounds: When checked, the menu buttons emit a sound when tapped or clicked. Show device's IP address: When checked, the IP address of the device appears at the top of the Mondopad window. NOTE: If Show IP Address Text is disabled, the user can still view this information in the Getting Started menu. Show meeting's access code: When checked, the Meeting Access Code appears at the top of the Mondopad window. NOTE: If Show Access Code Text is disabled, the user can still view this information in the Getting Started menu. Show address: When checked, the address of the device appears at the top of the Mondopad window. NOTE: If Show Text is disabled, the user can still view this information in the Getting Started menu. Show SIP Address: When checked, the SIP address of the device appears at the top of the Mondopad window. NOTE: If Show SIP Address Text is disabled, the user can still view this information in the Getting Started menu. Enable "Close Annotation" prompt: When checked, the Closing Annotation dialog box displays when an annotation session is interrupted and reminds the user to save the file. Enable the "Auto Save" feature in Whiteboard: When checked, the file is automatically saved, if the whiteboard is closed improperly. Security Settings: Enable Admin Access Code Change Notification: When enabled, this causes an to be sent to the Admin Notification address after the defined number of days has passed. Options include 1, 10, 20, 30, 40, 50, 60, 90, or 120 days. Protect Attachments with Access Code: When enabled, this adds a Folder Security PIN Code to files received through and sends the PIN code to the sender via . This PIN must be used to open the folder. Number of PIN Digits: defines the allowable length of the PIN codes. Lockout duration (after 3 failures): refers to the time (minutes) the user is locked out of the folder, if they have entered the wrong pin code three times. Global Override PIN: It is recommended that you set up a Global Override PIN code. This PIN code overrides all personal Folder Security PIN Codes and allows you to open or release all locked folders. Unlike personal Folder Security PIN Codes, Global Override PIN codes require one alphabetic character. See "Access a locked folder" on page 91 for more information. Confirm Global Override PIN: Requires you to re-type your Global Override PIN code for verification purposes. Page 60

63 Settings Allows you to define the server information used to send and receive messages from Mondopad. The setting options change based on the Type selected. NOTE: Some virus protection programs block SMTP ports. Make sure that SMTP port used in Mondopad under Settings is open in the virus program. For InFocus.net, follow these instructions: 1) Select Auto Provision in the Type drop-down box. The Mondopad device communicates with the InFocus.net service, and automatically configures the settings. 2) Select Enable Scanning. If you would like the Mondopad device to automatically scan for new files every 60 seconds, select Automatic Scanning. 3) Tap Save. An message is sent and received by the device and if successful, displays the message Receive mail success! 4) If a failure message is received, tap Save again. This is usually necessary during a first-time set up due to the time required for the server and device to set up initial configuration settings. Mondopad v1.8 Software Guide for System Administrators Page 61

64 For Microsoft Exchange and Office 365, follow these instructions: 1) Select Microsoft Exchange in the Type drop-down box. 2) Type your Microsoft Exchange or Office 365 user name into the User Name text box. 3) Type your Microsoft Exchange or Office 365 password into the Password text box. 4) Type your Microsoft Exchange EWS URL into the URL text box. NOTE: If using Office 365, type ews/exchange.asmx into the URL text box. 5) Type your Microsoft Exchange domain into the Domain text box. NOTE: If using Office 365, leave the Domain text box blank. 6) Select Enable Scanning. If you would like the Mondopad device to automatically scan for new files every 60 seconds, select Automatic Scanning. 7) Tap Save. An message is sent and received by the device and if successful, displays the message Receive mail success! 8) If a failure message is received, tap Save again. This is usually necessary during a first-time set up due to the time required for the server and device to set up initial configuration settings. Page 62

65 For Internet , follow these instructions: 1) Select Internet in Type. 2) Type your address into the text box. 3) Type your user name into the User Name text box. NOTE: When using Gmail, the user name must match the address but does not need the text (For example, the user name for the address: could be either "jimsmith" or 4) Type your domain into the Domain text box. NOTE: The Domain text box for Gmail addresses must be left blank. 5) Type your password into the Password text box. 6) Select IMAP or POP3 in Account Type as appropriate for your server. 7) Type the Receive Mail Server. 8) Type the associated Port (IMAP defaults are 143 or 993; POP3 defaults are 110 or 995). 9) If a secure connection is required, select the This server requires a secure connection (SSL) check box. 10) Type the Send Mail Server (SMTP) address. 11) Type the SMTP Port (25 or 587). 12) If using a secure connection, select either SSL or TLS in the This server requires a secure connection drop-down box. 13) If authentication is needed, select the This server requires authentication check box, and either: a. Select Use same setting as my incoming mail server, or b. Select Log on using, and then enter the User Name and Password associated with that account. 14) Select Enable Scanning. If you would like the Mondopad device to automatically scan for new files every 60 seconds, select Automatic Scanning. 15) Tap Save. An message is sent and received by the device and if successful, displays the message Receive mail success! If a failure message is received, tap Save again. This is usually necessary during a first-time set up due to the time required for the server and device to set up initial configuration settings. To remove the existing configuration: 1) Tap Remove Configuration. Mondopad v1.8 Software Guide for System Administrators Page 63

66 Home Screen Choose from the settings below and tap Save when finished making changes: Toolbar Settings Show Toolbar: When selected, allows the administrator to define whether the Getting Started and Schedule icons and the optional video display on the Mondopad Home page or not. Show "Getting Started" Information: When selected, the Getting Started menu icon displays on the Home page toolbar. Show "Schedule": When selected, the Schedule menu icon displays on the Home page toolbar. Show "Video": When selected, displays a video on the Home page toolbar and provides the options below. Auto play video: defines whether the Home page video automatically plays or not. (Changes take effect upon once Mondopad has been totally powered down and re-booted.) Upload Video: allows you to upload a customized.wmv,.mp4,.mp3,.avi,.3gp,.wma,.wav, or.asf video (max size 2GB) for use on the Mondopad home page. Video Name: displays the name of the current video which is displayed on the Mondopad home page, when Show Video is enabled with a check mark. Module Settings Enable "View & Share": When checked, the View & Share menu icon displays on the Home page toolbar. Enable Browser: When checked, the Browser menu icon displays on the Home page toolbar. NOTE: If this option is unchecked, Mondopad administrative features can still be accessed by minimizing the Mondopad software and tapping the Mondopad Administration icon on the Desktop of your Mondopad device. Enable "Video Conference": When checked, the Video Conference menu icon displays on the Home page toolbar. NOTE: If any of the Module Settings items listed above are unchecked, you can re-access the feature by tapping on the Extras icon from the Home page and tapping on the menu bar at the bottom of the Extras screen. Page 64

67 Background To change the background: 1) Select the desired background in the Custom Background list or define a new background as per below. 2) Background changes take effect immediately. To create a new custom background: 1) Tap Browse. 2) Locate the desired JPG, PNG or JPEG image (recommended size 1366 x 768 pixels). 3) Tap Open. 4) Tap Upload. 5) Tap the new image in the Custom Background list. To delete a background: 1) To delete a background, tap the red X at the top of the background icon. 2) Tap Yes to confirm. Mondopad v1.8 Software Guide for System Administrators Page 65

68 Manage Local Files Lists all the files and folders in the View & Share folder and you to manage them remotely. NOTE: Only personal folders that were created or copied into the View & Share folder can be locked from this screen. Folders that were ed to the Mondopad device can be locked by selecting Protect Attachments with Access Code in the Device menu.. To add a Folder Security PIN Code to a regular folder ( folders cannot be locked): 1) Tap Set in the PIN Management column located to the right of the folder you wish to lock down. 2) Type the desired PIN code into PIN. 3) Type the PIN code into Confirm PIN. 4) Tap OK. To edit a Folder Security PIN Code: 1) Tap Change in the PIN Management column to the right of the folder. 2) Type the desired PIN code into PIN. 3) Type the PIN code into Confirm PIN. 4) Tap OK. To delete a Folder Security PIN Code: 1) Tap Cancel in the PIN Management column to the right of the folder. 2) Tap OK. To delete a single file: 1) Tap Delete at the top of the Delete column. 2) Tap OK. To delete multiple folders and files simultaneously: 1) Place a check mark into the box located immediately to the left of each file name. 2) When finished, tap Delete at the top of the Delete column Page 66

69 Network Allows you to enable or disable DHCP and set a static IP address for the wireless adapter and Ethernet ports. Changes made within this page updates the relevant Control Panels settings and either this tool or Windows native Control Panel can be used. NOTES: When configuring Mondopad for a network, InFocus recommends using a domain-based network, so that the Mondopad device can access network resources and, optionally, so that network users can access the Mondopad document folder. InFocus recommends that all network configuration and setup is accomplished in Windows in order to ensure that no setup conflicts occur between Windows and the Mondopad Administrative shell. To set up a wired or wireless connection: 1) Tap the Wireless or LAN (wired) Connection icon as appropriate. NOTE: If you are setting up a wired connection, an RJ45 cable must be connected to the Mondopad and to an access point before following this process. 2) Tap Set. The Network Internet Protocol page displays. 3) Tap Obtain an IP address automatically to automatically populate the IP address or tap Use the following IP address... to type in the IP Address, Subnet Mask, and Default Gateway of the static IP address. NOTE: Only IPv4 addresses are supported. Mondopad v1.8 Software Guide for System Administrators Page 67

70 4) Tap Obtain DNS server address automatically to automatically populate the DNS server address or tap Use the following DNS server address to type the Preferred and Alternate DNS Server information manually. 5) When finished, tap Save. Wireless Allows you to connect to one of the detected wireless networks and set Hotspot parameters. (Hotspot provides guests with a secure wireless network to present from without allowing the guest access to the corporate network.) To set up a wireless connection: 1) Locate the desired wireless network from the list and tap Connect. 2) Type the security key associated with the wireless network when prompted. 3) Tap OK. To set up a secure Hotspot connection: 1) Select the Auto start Hotspot check box if Hotspot capabilities are desired at startup. 2) The SSID is automatically generated. NOTE: This can be changed if Hotspot is stopped, but must be a sequence of between 8 to 63 printable ASCII charters, including the space character. 3) Type the Security Key. NOTE: The Security key uses WPA/WPA2 security protocol. The WPA passphrase must be a sequence of between 8 to 63 printable ASCII characters, including the space character. 4) In the Share Adapter list, tap the desired option. By default No Internet Sharing is selected, however all Windows network adapters is listed. For Apple IOS6 and Android devices, select a wired network, if available, or a wireless network connection. 5) Tap Save/Start to enable Hotspot. 6) Tap Stop to disable Hotspot. Page 68

71 Schedule Defines the Microsoft Exchange calendar (2007 & later, using EWS service, or Office 365) which displays when the Schedule icon in the Home page toolbar is tapped. This can be used to reflect a conference room schedule where Mondopad resides or a person s personal schedule. NOTE: Because Exchange Server disables the Room Mailbox account by default, it may be necessary to have the Exchange Server Administrator enable the account. To associate a Microsoft Exchange calendar with the Schedule feature: 1) Type the User Name. 2) Type the Password associated with the User Name. 3) If not automatically populated, type the URL (Outlook Anywhere URL; for example, associated with the User Name. 4) If not automatically populated, type the Domain associated with the User Name. 5) Tap Save. NOTE: In most cases Auto Discovery automatically populates the URL and domain associated with the User Name and Password. Mondopad v1.8 Software Guide for System Administrators Page 69

72 SIP Accounts Auto Provision: Select infocus.net if you are using an InFocus.net account, or select Off. If infocus.net is selected, the Mondopad device automatically configures within minutes. NOTE: SIP and account auto-provisioning are only supported on authentic InFocus Mondopad hardware. Authentication Code: Type the InFocus.net authentication code to import the phonebook associated with the InFocus.net account. When Auto Provision is Off, the following options must be entered: Server Type: Choose the Standard SIP server or the Microsoft Lync (video-only) server as appropriate. SIP Address: Type the information provided by your video conferencing service provider. Registrar: Type the information provided by your video conferencing service provider. Port: Type the information provided by your video conferencing service provider. User Name: Type the information provided by your video conferencing service provider. Password: Type the information provided by your video conferencing service provider. Proxy Server: Type the information provided by your video conferencing service provider. Proxy Port: Type the information provided by your video conferencing service provider. SIP Transport: Choose between the following options: Both, TCP, UDP. SIP Security: Choose between the following options: None, TLS. NOTE: If TLS is chosen, both Port settings should be set to Encryption (SRTP): Choose between the following options: None (no encryption), Required or Best Effort. If Required or Best Effort is chosen, the SIP Security setting should be changed to TLS, and both Port settings should be changed to Page 70

73 Extras Lists the 3rd party applications which have been installed and associated with the Mondopad software, and lets you choose which of the 3rd party application shortcuts appear on the Home page. To hide the Windows graphic on the 3rd party application icons: 1) Select the Hide the Windows graphic on 3rd party application icons check box. 2) Tap Save. To display 3rd party application shortcuts on the Home page: 1) Select the Show 3rd party application shortcuts on the toolbar check box. 2) By default, all 3rd party applications which have been installed is listed and selected. Deselect all 3rd party applications which should not be displayed on the Home page toolbar. 3) Tap Save. To remove all 3rd party application shortcuts from the Home page: 1) Tap to clear the Show 3rd party application on home page check box. 2) Tap Save. To remove a single 3rd party application shortcut from the Home page: 1) Tap to clear the check box next to the 3rd party application name you wish to remove from the Home page. 2) Tap Save. Mondopad v1.8 Software Guide for System Administrators Page 71

74 Daytime Power Management By default, the Mondopad device turns on at 6AM and turns off at 9PM Monday through Friday. If this is not appropriate for your business needs, change the settings and tap Save when finished. If Daytime Power Management settings are disabled, Windows Power Management settings control the Mondopad hardware. If enabled, Daytime Power Management overrides Windows Power Management preventing the hardware from turning the display off or going to sleep mode during working hours. NOTE: Any time frame that is outside of the specified Daytime Power management reverts back to Windows Power management. If the Mondopad device is placed into standby, the Mondopad Daytime Power management wakes up the device at the selected start time. Page 72

75 Settings Export This feature allows Administrators to set up one Mondopad device and export the administrative menu settings to a USB thumb drive and import them to other Mondopad devices. This speeds up the set up process of multiple Mondopad devices within a single organization. To export Mondopad device settings: 1) Tap Export. 2) Tap "here" in Tap here to download. 3) Tap Save. 4) Type in File Name. 5) Type in location or accept default. 6) Tap Save. 7) When download is complete, tap Close. To import Mondopad device settings: 1) Tap Browse. 2) Navigate to and tap the settings file. 3) Tap Open. 4) Tap Import. Mondopad v1.8 Software Guide for System Administrators Page 73

76 Software Update This feature is used to check for Mondopad updates, configure automatic updates and reset the Mondopad device to factory default settings. Tap Save when finished making changes. Enable the Monodopad to automatically check for software updates: When checked, this causes the Mondopad software to display a message on the Mondopad device alerting the users that an update is available. Update Server Host URL: When Update Notification is enabled, the Update Server Host URL must be defined in order to ensure the alert is sent successfully. To return the Mondopad software to its factory default settings: tap Factory Default. To see if your Mondopad software is up to date: tap Check for Updates. NOTE: The Mondopad software must be running in order to perform a remote update. Page 74

77 Change Access Code Allows you to define a different Admin Access Code. To change the existing Admin Access Code: 1) Type the Current Code. 2) Type the New Code. 3) Type the same code in Confirm New Code. 4) Tap Save. NOTE: For forgotten access codes, tap Forgot Admin Access Code from the Browser Admin login screen. The Admin Access Code is sent to the defined in the Device Settings Admin Notification . Mondopad v1.8 Software Guide for System Administrators Page 75

78 About This screen provides information about the current Mondopad software version and allows you to update the organization and contact information associated with the Mondopad device. On occasion, the serial number cannot be accessed through software. In that case, you will be prompted to enter the serial number from the back of the unit. Once entered, you will be able to use the Autoprovisioning and automatic Activation features. NOTE: The Computer ID number may be required if you contact Technical Support regarding software activation. We recommend you keep a record of the Software License Key, and Computer ID for future reference. To re-register the Mondopad software with InFocus during the next power-up cycle, tap Reset. Page 76

79 Video Meeting Administration Setup options The Mondopad software is simply a SIP endpoint and can work with any SIP based service. Some SIP based services provide translation services to other video conferencing protocols such as H.323. These are the responsibility of the service provider, not InFocus. There are four options to set up video conferencing with the Mondopad: Option 1: Use the embedded SIP interface which allows you to connect to a SIP-based video conferencing server. Mondopad comes with a built-in video meeting application that supports video conferencing service to make and receive video calls from SIP-based video devices, including devices manufactured by: Cisco Tandberg Polycom LifeSize Furthermore, InFocus offers InFocus.net video conferencing options for those without a standardized SIP-based video conferencing service and for those that want to add interactivity between their existing SIP-based and H.323 based video conference equipment. As an alternative, Mondopad can dial directly to another Mondopad without a server using the device s IP address. NOTE: The receiving Mondopad IP address must be visible within the network and not hidden behind routers or firewalls. To learn more, go to the Video Meeting Screen Overview section on the next page and read through the rest of the Video Meeting Setup chapter. Option 2: A video conferencing application (such as Skype) can be installed under Windows and a shortcut can be created in the Mondopad Extras area. NOTE: Full audio and video capabilities are available. Option 3: A 3rd party video calling system can be connected into an available external video input port of the display (for example, HDMI ). You needs to change to that source, using the Input button on the remote or device keypad or use the Mondopad PiP feature. NOTE: Only audio is routed through Mondopad. For video purposes, an external camera would need to be connected to the 3rd party video calling system directly. Option 4: Microsoft Lync allows Lync video conferencing devices to intercommunicate. A Microsoft Lync server is required. Cloudbased Lync services are not supported. Mondopad v1.8 Software Guide for System Administrators Page 77

80 Video conferencing settings From the Settings tab, enter the following information: 1) Enter the following information on the General tab: Answer Mode: Choose the desired answer mode for Mondopad. Options include: Identify caller, Auto reject, and Auto answer. Ring Timeout: Choose the number of times Mondopad should ring before rejecting the call. Options include: Ring until answered, 10, 20, or 30 seconds. Maximum Receive Bandwidth: Choose the maximum amount of bandwidth incoming calls should use on the corporate network. Options include: 128, 192, 256, 320, 384, 512, 768, 1024, or 1152 kbps. Maximum Transmit Bandwidth: Choose the maximum amount of bandwidth outgoing calls should use on the corporate network. Options include: 128, 192, 256, 320, 384, 512, 768, 1024, or 1152 kbps. Video Screen Ratio: Adjusts the ratio of the video image. Options include 4:3 & 16:9. Page 78

81 Preferred Camera: Choose which camera should be used by Mondopad. Preset Audio/Speaker: The Mondopad device will automatically choose between the various presets (MP MIC/SPKR (Preferred), MP MIC/SPKR (Alternative), IFS THUNDER, CHAT 150, CHAT 170, SOUNDSTATION 2) depending on your hardware setup. If you want to customize the following settings, choose Non STD mode: Microphone Volume: Choose the default microphone level. Auto Mic Level: When enabled, reduces microphone volume fluctuations automatically. SW Echo Cancellation: When enabled, Echo Cancellation removes the echo from the video-conferencing call in order to improve voice quality. Options include: Preferred, Alternative, and Off. Preferred Microphone: Choose which microphone should be used by Mondopad. Preferred Speaker: Choose which speaker should be used during a Mondopad Video Meeting call. Other applications continues to use the default speaker device set up in Windows. Auto Full Screen: When enabled, causes the video conferencing window to automatically go to full screen when a call is connected. Maximum History Size: Choose the number of records you want to keep in the Call History log at a time. Address Box URL: This feature is only applicable to InFocus.net video conferencing clients. Camera: Tap Properties to access the Video Process Amp and Camera Control Setting submenus associated with an installed Mondopad device camera. 2) Tap Save. 3) Tap the Communications tab. 4) Tap Edit. 5) Type the Admin Access Code and tap OK. 6) Enter the following information on the Communication tab: Auto Provision: Select infocus.net if an InFocus.net account is being used, or select Off. If infocus.net is selected, the Mondopad device automatically provisions within minutes. Auth Code: Type the InFocus.net authentication code to import the phonebook associated with the InFocus.net account. 7) When Auto Provision is Off, the following options must be entered: Server Type: Choose Standard SIP server or Microsoft Lync server as appropriate. Mondopad v1.8 Software Guide for System Administrators Page 79

82 Address: Type the information provided by your video conferencing service provider. Alias: Type the InFocus.net Alias name (only applies to InFocus.net accounts). Leave blank for other video conferencing service accounts. Registrar: Type the information provided by your video conferencing service provider. Port: Type the information provided by your video conferencing service provider. User Name: Type the information provided by your video conferencing service provider. Proxy Server: Type the information provided by your video conferencing service provider. Proxy Port: Type the information provided by your video conferencing service provider. SIP Transport: Choose between the following options: Both, TCP, UDP. SIP Security: Choose between the following options: None, TLS. NOTE: If TLS is chosen, the proxy port should be set to Encryption (SRTP): Choose between the following options: None (no encryption), Required or Best Effort. If Required or Best Effort is chosen, the SIP Security setting should be changed to TLS, and the proxy port should be set to RTP Lowest Port Number: This setting determines the range of UDP ports used by Mondopad for sending and receiving RTP (audio and video) data. Although the allowable range is 0 to 65535, values below are not recommended. The highest port number must be at least 100 ports higher than the lowest port number (for example, if the RTP Lowest Port Number is 20000, the RTP Highest Port Number must be at least 20099). RTP Highest Port Number: This setting determines the range of UDP ports used by Mondopad for sending and receiving RTP (audio and video) data. Although the allowable range is 0 to 65535, values below are not recommended. The highest port number must be at least 100 ports higher than the lowest port number (for example, if the RTP Lowest Port Number is 20000, the RTP Highest Port Number must be at least 20099). 8) Tap Save. 9) Tap Register. NOTE: A Registration Successful message displays under the Self View window and a green service icon ( ) and the SIP address display at the top of the screen when registration is successful. 10) Tap Quit. SIP registration process In the majority of circumstances, Mondopad connects to the SIP-based video conferencing service and makes and receives video calls without any problems. However, network configuration problems, security software and bad account credentials can all cause problems. In order to diagnose and repair any problems with the video conferencing service, it is important to understand how Mondopad registers with video conferencing service providers. To connect to the video conferencing service, Mondopad first attempts to reach the assigned video conferencing server by sending a standard HTTP Get request on port 80. The initial request does not include credentials, and the video conferencing server responds with a 401 Unauthorized Error. This is by design, and the 401 response includes a single-use encryption key in the response body. Mondopad then uses the returned key to encrypt its SIP credentials and sends the encrypted credentials with a second HTTP Get request. This time, the SIP server verifies the credentials and returns a 200 OK response if the credentials are valid (if they are invalid, a second 401 Unauthorized Response is sent instead). Page 80

83 Once Mondopad receives a 200 OK response, it has successfully registered with the video conferencing service and is ready to make and receive video calls. This registration process occurs each time the video meeting application is started. If left on, Mondopad re-registers in regular intervals to receive any configuration changes. Bandwidth and Ports During a video meeting or call, whether it is two-way or a conference with 15 others, Mondopad requires between 384kbps and 1152kbps. Video quality improves as more bandwidth is available for the call. Mondopad s video meeting application also requires a partially unmanaged connection to the Internet. Typically, NAT-based routers and firewalls do not affect SIP calls, but there are circumstances that can be problematic. SIP calls generally initiate on port 5060 (both TCP and UDP). This communication portal supports the signaling protocol which is widely deployed for setting up (including tearing down) of sessions involving multimedia communication like video calls, voice calls and even VoIP (Voice over Internet Protocol). These links are mostly deployed over broadband Internet connections. It is also a feasible transport for the execution of streaming media, video conferencing, online gaming, and instant messaging applications. The protocol running on this port is utilized for the creation, modification, and termination of two-party multicast or unicast sessions. These sessions normally cater to various media streams. If that port is blocked, Mondopad is not able to properly connect to the SIP-based video conferencing service. IMPORTANT: Both the 5060 and 5061 UDP/TCP must be open inbound and outbound in order to function properly. Some routers implement a function called Application Layer Gateway (ALG). ALG routers perform deep packet inspection and attempt to recognize SIP traffic, which can cause problems. ALG routers When an ALG router recognizes SIP traffic, it attempts to improve the quality of the connection by manipulating the packets, changing the source port of outbound traffic to a port of its choosing. Inbound traffic sent to the router-chosen port is also manipulated to be forwarded to the original source port. Unfortunately, ALG routers do not always properly forward all SIP packets. The result is an unreliable connection. Because of this, using the SIP-based video conferencing service from behind an ALG router is an unsupported scenario. Diagnosing problems If Mondopad is unable to register with the video conferencing service, make or receive video calls, there are five possible causes: Most commonly, difficulty registering, making or receiving calls is due to either insufficient network bandwidth or a lost Internet connection. See the Bandwidth and Ports section on page 80. When a Mondopad has difficulty registering with your SIP-based video service provider for the very first time or after changes have been made to the internal network, a misconfigured router or firewall is the most likely cause. See the SIP registration process section on page 81. Another common problem is invalid credentials, either because the credentials were entered incorrectly or the video conferencing account is not active. Most video conferencing services offer hardware and geographical redundancy, so a system interruption is unlikely, but is possible. Finally, although rare, it is possible for the Mondopad s NIC to fail. Mondopad v1.8 Software Guide for System Administrators Page 81

84 Determining the cause As with most network diagnostics, the first step in diagnosing problems using the video conferencing service is to inspect Mondopad s network access. Verify that: the DNS server is configured and providing the correct IP address for video conferencing server, and the gateway is properly configured and the Internet can be freely accessed. Troubleshooting call quality Call quality issues are almost exclusively caused by insufficient bandwidth. Because both parties on a call are simultaneously sending and receiving video, insufficient bandwidth on either end affects both parties. If call quality is only affected while speaking to a particular party or organization, verify that the other party has sufficient bandwidth for the call. See the Bandwidth and Ports section on page 80. If call quality is intermittently reduced, verify that sufficient bandwidth is always available to the Mondopad. For example, if the network Mondopad is connected to has a 1.5mbps upstream available and another user on the network is uploading a large file to the Internet during a video call, the bandwidth available for the video call can be significantly reduced. Because encoding and decoding the video sent and received during a video call requires CPU time, verify that a background task is not significantly impacting CPU resources. Mondopad runs on an Intel Core i5 processor, so CPU resources should always be sufficient for video calls. A Statistics tab appears during an active video conferencing call. This read-only information can be used for troubleshooting purposes. Registration errors Assuming Mondopad is connected to the Internet, registration errors can occur for two reasons: problems traversing a firewall invalid account credentials To determine which of the possible causes is at fault, you ll need to inspect the video conferencing service provide logs for that account. Firewall/Router problems: If the video conferencing service logs show repeated 401 Without Authorization errors, Mondopad is not receiving the encryption key response from the video conferencing service because the local firewall or router is either blocking or not properly routing the traffic. Also, if the video conferencing service logs indicate that Mondopad is connecting to the service from behind an ALG-enabled router, the router is the most likely cause of registration errors. When an ALG router recognizes SIP traffic, it attempts to improve the quality of the connection by manipulating the packets, changing the source port of outbound traffic to a port of its choosing. Inbound traffic sent to the router-chosen port is also manipulated to be forwarded to the original source port. Invalid Credentials: If the video conferencing service logs indicate a single 401 Without Authorization error followed by repeated 401 With Authorization errors, then the credentials are invalid. Verify that the credentials are entered properly. If the problem persists, reset the account s password through the video conferencing service. Page 82

85 Import Local Contacts To import your contacts to the Mondopad device, make sure your file meets the XML file format requirements specified below, and follow these instructions: 1) Save the XML file to the Mondopad device or to a USB thumb drive. 2) Navigate to Video Meeting and tap the Import icon. 3) Navigate to the XML file, and tap OK. XML File Format Requirements The following describes the format of the XML file which is read by the Mondopad Video Meeting Phonebook URL field. This XML file is downloaded, parsed and shown as Online Phonebook list of contacts. Mondopad administrators can create their own XML file and post it to this field to provide a common phonebook to all their Mondopads. The document assumes the user is familiar with XML and its basic syntax. Here s a sample. <?xml version="1.0" encoding="utf-8" standalone="yes"?> <PhonebookResponse hasmoreentries="false"> <PhoneBookEntries> <Contact> <Id>250</Id> <Name>Company ABC</Name> <FirstName></FirstName> <LastName>Company ABC</LastName> <Group>Main</Group> <URI> @infocus.net</URI> </Contact> <Contact> <Id>105</Id> <Name>Abbi Smith</Name> <FirstName>Abbi</FirstName> <LastName>Smith</LastName> <Group>Employees</Group> <URI> @ </URI> </Contact> </PhoneBookEntries> </PhonebookResponse> Mondopad v1.8 Software Guide for System Administrators Page 83

86 Entries <PhonebookResponse> Required entry per the sample <PhonebookEntries> Required entry per the sample. Contains any number of Contact entries <Contact> Primary phone book entry object. Contains all the fields used to define each phonebook entry. These include Id Name FirstName LastName Group URI Each contact should include all fields even if the field is to be blank. <Id> Numeric value. Used for internal management. Make certain each contact has a unique ID. Example: 105 <Name> Used a visible name and default sort key. Often is the combination of the first name and the last name. Example: John Smith <FirstName> Contact s first name. Example: John <LastName> Contacts last name Example: Smith <Group> Contact group. This field can be set to any arbitrary value. Contacts within the same Group name are shown together. Example: Main <URI> SIP URI value. A SIP URI is the SIP addressing schema to call another person via SIP. In other words, a SIP URI is a user s SIP phone number. The SIP URI resembles an address and is written in the following format: SIP URI = sip:x@y:port Page 84

87 Where x=username and y=host (domain or IP) Since this field knows it must contain a valid SIP address, the sip: prefix is not required. Examples: joe.bloggs@ [email protected] @phonesystem.3cx.com If the target SIP server support non-sip gateways, the URI field must include data that is acceptable for those gateways. For example, if the SIP service supports POTS gateway or H.323 gateway, the URI field may be a regular phone number or IP address as required. Examples: Export Local Contacts Exporting your contacts from the Mondopad device creates an XML file for use on other Mondopad devices: 1) Tap the Export icon. 2) Type the Location or tap Choose to browse to the location where XML file should be created. 3) Type the file name in Name. 4) Tap OK. Mondopad v1.8 Software Guide for System Administrators Page 85

88 Manage 3rd party applications An Administrator can install additional software applications onto Mondopad (such as Skype, GoToMeeting, etc.) and launch them from the Extras menu after installation. NOTES: All applications must be compatible with Windows 7 x64; however not all applications may be compatible with the Mondopad software. If you experience problems with a specific application, you may need to use it in the Windows environment. Add an application to the Extras menu The following process installs the application and adds a shortcut to the Application folder within the Extras menu. 1) Tap the Admin Login icon in the Extras menu. 2) Type the Admin Access Code. Tap OK. 3) Tap the Minimize icon to gain access to the Windows desktop. 4) From the Windows Desktop, install your application using the executable file on a USB thumb drive, network location or on the web as you normally would. 5) When finished, tap the Mondopad icon in the Windows taskbar to re-open the Mondopad interface. 6) Tap Extras. 7) Tap Add/Remove Apps. 8) Locate the application shortcut in the My Computer column. 9) Tap the application shortcut and tap Add Shortcut. 10) Tap Applications to verify that the shortcut was added successfully. 11) Repeat for other applications. 12) Tap Admin Logout to re-lock the administration area. Page 86

89 Add an application shortcut to the Mondopad toolbar Go to the Extras menu in the Mondopad Administrative area. See "Extras" on page 42 for instructions. Delete an application shortcut from the Mondopad toolbar 1) Tap the Admin Login icon. 2) Type the Admin Access Code. Tap OK. 3) Tap the Add/Remove Apps icon. 4) Tap the application shortcut to be deleted and tap Delete. 5) Tap Admin Logout to re-lock the administration area. NOTE: Removing the application shortcut from the Applications folder does not uninstall the application program. Follow normal Windows processes to uninstall the application software from the Mondopad device. Mondopad v1.8 Software Guide for System Administrators Page 87

90 Mondopad Network Setup Process Mondopad Software v1.8 and later supports Active Directory domain logon, eliminating the need to create local Administrative users. Once the Mondopad device is added to your organization's domain, domain users can log on using their standard domain user name and password combination. IP addresses within the domain are also added to the Video Meeting address book and mapped network folders become available to Administrative users (mapped network folders cannot be accessed by standard domain or local users). Local User Accounts can also be set up as appropriate for your organization. NOTE: DNS information is not passed between the Mondopad software and the various account access types. By default, the Mondopad software launches automatically for Windows Administrators, however both domain and local users are prompted by Windows and then again by the Mondopad software to enter their login credentials. Network folders appears in the View & Share folder with a blue and gold bar "data(am)" folder):, as shown in the illustration below (i.e. the Application Shortcuts IMPORTANT: When setting up network printers, the printers should be setup using the printer s TCP/IP address, so that all users (regardless of account access type) can use the print feature within the Mondopad shell. Page 88

91 Mondopad Firewall Requirements In order for these Mondopad functions to work properly, the following firewall requirements are needed: Rule 1 Protocol: TCP Port: 2000, 3000 Direction: Inbound Rule 2 Protocol: UDP Port: 2001, 10089, Direction: Inbound Rule 3 Protocol: UDP Ports: Direction: Both inbound and outbound Rule 4 Protocol: TCP Port: 80 (http) Direction: Inbound Rule 5 Protocol: TCP & UDP Port: 5060 (unsecure) or Port: 5061 (secure with TLS) Direction: Both inbound and outbound For infocus.net SIP service, active calls use the port range For other SIP service providers, consult your administrator. ALG routers block video calls when they convert IP and port addresses. Therefore, the ALG router must be configured to the specific Mondopad device IP/Port for pass thru, otherwise ALG functionality should be disabled. Rule 6 ( needs to be enabled depending on service/configuration.) Protocol: TCP SMTP Port: 25 (unsecure) or 587 (secure) IMAP Port: 143 (unsecure) or 993 (secure) POP Port: 110 (unsecure) or 995 (secure) Direction: Outbound Rule 7 (VPN needs to be enabled if planning on VPN into other Mondopad locations) If using VPN, the routers at both locations must be setup to enable PPTP, L2TP or IPSEC Configuration varies depending on the VPN solution vendor. Mondopad v1.8 Software Guide for System Administrators Page 89

92 Rule 8 (Controlview) Protocol: TCP Port: 6783, 6784, 6785 Direction: Both inbound and outbound Preferred: All outbound traffic should not be limited by firewall rules. If the Mondopad device is running Windows Firewall, the Mondopad application attempts to add Rules 1-4 (above) when the application starts and stops. No user activity is required. If Mondopad is running a 3rd party firewall, please add the above rules (Rules 1-8) to the firewall ACL. For a Present2 application running on a client computer, use the following required firewall rules: Present2 Rule 1 Protocol: TCP Port: 2000, 3000 Direction: Inbound Present2 Rule 2 Protocol: UDP Port: 2001, Direction: Inbound Present2 Rule 3 Protocol: UDP Ports: Direction: Outbound Page 90

93 Other Minimize the Mondopad software This process leaves the Mondopad software running but in a minimized state. 1) From the Home Page, tap Extras. 2) Tap Admin Login and type the Admin Access Code. 3) Tap Minimize. 4) When finished, tap the Mondopad taskbar icon to maximize the screen. Close the Mondopad software This process closes the Mondopad software and displays the Mondopad device's Desktop. 1) From the Home Page, tap Extras. 2) Tap Admin Login and type the Admin Access Code. 3) Tap Exit Mondopad. Access a locked folder A Global Override PIN code must be predefined to use this process. See "Device" on page 58 for more information. 1) Tap the locked folder. 2) Type the Global Override PIN code. 3) Tap OK. The folder is unlocked. 4) To re-lock the folder, close the folder and tap Re-lock. Mondopad v1.8 Software Guide for System Administrators Page 91

94 Maintenance Mondopad Clean Tool We recommend that you periodically run the MPClean utility, especially when the Mondopad software is acting unusually. To run MPClean: 1) Close the Mondopad software. See "Close the Mondopad software" on page 91. 2) Tap the MP Clean icon on the Mondopad device desktop. 3) If you do not see this icon on the desktop, look under Start > All Programs > InFocus > Mondopad. 4) Tap the Wrench icon to start the utility. A message "Mondopad processes successfully cleaned." appears. 5) Close the dialog box. Mondopad Logger If you are experiencing trouble with your Mondopad software, InFocus may ask you to send a log file to InFocus for troubleshooting purposes. If you are asked to do this, follow these instructions. 1) Tap the MP Logger icon on the Mondopad device desktop. If you do not see this icon on the desktop, go to Windows Start > All Programs > InFocus > Mondopad. 2) Tap the Mondopad image to start the utility. 3) Define the information you are gathering. 4) Tap Send to InFocus if appropriate. 5) Tap Close. Page 92

95 6) When the application is finished, the Log Transfer Successful message appears and a Mondopad Logs zip file is placed on the Desktop. 7) Close the dialog box. Update Mondopad software Mondopad software updates are made available periodically which enhance Mondopad performance. If Enable Software Update Checking is enabled, the Mondopad software displays an alert when an update is available. NOTE: Mondopad software updates are available free of charge for one year from the date the Mondopad software is set up. To update your Mondopad software: 1) From the Home page, navigate to Extras. 2) Tap the Admin Page icon in the Extras menu. 3) Type the Admin Access Code. Tap OK. 4) Navigate to Software Update. 5) Tap Check for Updates. 6) If an update was found, tap OK. Mondopad v1.8 Software Guide for System Administrators Page 93

96 Troubleshooting Symptom Possible Solutions I can t see some types of View & Share files Only certain files types are compatible with the Mondopad software. See "View & Share" on page 10 for a full listing of compatible file types. If desired, you can display the files from an external source (bypassing the Mondopad software). No access to the Internet Check Network Setup settings in the Mondopad software. Can t pick-up a video conferencing attendee call Check the Answer Mode setting in the Video Meeting Settings > General tab. The Answer Mode should not be set to Auto Reject. No image on video conferencing call Verify that the call has not been placed on hold. If you are using a 3rd party video calling system, an external camera must be connected directly to the 3rd party video calling system. If you are unable to see yourself, verify that the camera has been plugged into an available USB A jack on the device. No audio for the video conferencing Verify that the call has not been muted or placed on hold. call Can t register, make or receive video See "Diagnosing problems" on page 81. conferencing calls Poor video conferencing call quality See "Troubleshooting call quality" on page 82. Can t access the Mondopad Control Panel or system files To access the Mondopad Control Panel and system files, you must access the passwordprotected Applications area of the Mondopad software. If the Admin Access Code has been forgotten, tap Forgot PIN from the Browser Admin login screen. Can t add or delete any programs Programs cannot be added or deleted without entering the password protected Applications area of the Mondopad software. If the Admin Access Code has been forgotten, tap Forgot PIN from the Browser Admin login screen. The calendar is not populating correctly Cannot register to server, reason:... This feature is only compatible with Windows Exchange 2007 (or newer) and Office 365 with EWS service. Review Mondopad Admin>Network, and verify they are defined and connected properly. A Meeting Invite was not received Have the invited party check his/her junk mail. Microsoft Silverlight is required and installs automatically on compatible PC products. The Invite feature only works with devices that support Microsoft Silverlight, such as Windows and Apple computers (ios devices do not currently support Silverlight), and that are within the same network as the Mondopad. messages are not being received Verify that Enable Scanning in the Mondopad Admin> Settings is enabled. by Mondopad A View & Share folder is locked Have the sender check his/her for the Access Code. PowerPoint and images keep panning rather than scrolling The remote Whiteboard application is only partially visible. Images and files cannot be scrolled when the files are zoomed in or out. Restore the images to their normal size and try again. Reduce the page size in the Browser settings. Page 94

97 For additional troubleshooting support, please contact: InFocus Corporation Technical Support 6am-5pm PST Mondopad v1.8 Software Guide for System Administrators Page 95

98 Software End-User License Agreement (EULA) IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and InFocus Corp. for the Mondopad software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and InFocus Corp., (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFT- WARE PRODUCT. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1. GRANT OF LICENSE. The SOFTWARE PRODUCT is licensed as follows: (a) Installation and Use InFocus Corp. grants you the right to install (if applicable) and use of the SOFTWARE PRODUCT on the installed Mondopad computing device or PC (personal computer) running a validly licensed copy of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Windows 7]. (b) Backup Copies You may also make a copy of the SOFTWARE PRODUCT as necessary for backup and archival purposes. (c) If this software was pre-installed on a computing product, you may not copy the SOFTWARE PRODUCT, except for the purpose of creating a backup copy, and install it on any additional device. 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. (a) Maintenance of Copyright Notices You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT. (b) Distribution You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. (c) Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that applicable law notwithstanding this limitation expressly permits such activity. The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one computer. (d) Rental You may not rent, lease, or lend the SOFTWARE PRODUCT. (e) Not for Resale This SOFTWARE PRODUCT is NOT FOR SALE OR RESALE and as such you may not use or transfer the SOFTWARE PRODUCT for neither commercial purposes nor sell, or otherwise transfer it for value. Commercial purposes include the use of the SOFTWARE PRODUCT in the creation of publicly distributed computer software. Page 96

99 (f) Software Transfer You may permanently transfer all of your rights under this EULA, provided you (a) retain no copies, (b) transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades, this EULA, and, if applicable, the Certificate of Authenticity), and (c) the recipient agrees to abide by all of the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must include all prior versions of the SOFTWARE PRODUCT and all of your rights therein, if any. (g) Support Services InFocus Corp. may at its discretion provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA. With respect to technical information you provide to InFocus as part of the Support Services, InFocus may use such information for its business purpose, including for product updates and development. InFocus strives to utilize such technical information in a form that does not personally identify you. (h) Updates InFocus Corp. may provide you with software updates to the SOFTWARE PRODUCT ("Updates"). Any supplemental software code provided to you as part of the Updates shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA. Updates to any third party software are subject to applicable licenses but not necessarily this EULA. (i) Compliance with Applicable Laws You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT. 3. TERMINATION Without prejudice to any other rights, InFocus Corp. may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession. 4. COPYRIGHT AND TRADEMARKS All title, trademarks and copyrights in and pertaining to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animation, video, audio, Music, text, and applets incorporated into the SOFTWARE PRODUCT), the accompanying, printed materials and any copies of the SOFTWARE PRODUCT are owned by InFocus. The SOFTWARE PRODUCT is protected by copyright and trademark laws and international treaty provisions. You must treat the SOFTWARE PRODUCT like any other copyrighted for archival purposes, and you may not copy the printed materials, if any, accompanying the SOFTWARE PRODUCT. You may not remove, modify or alter any InFocus copyright or trademark notice from any part of the SOFTWARE PRODUCT, including but not limited to any such notices contained in the physical and/or electronic media or documentation, in the InFocus Setup Wizard dialogue or 'about' boxes, in any of the runtime resources and/or in any web-presence or web-enabled notices, code or other embodiments originally contained in or dynamically or otherwise created by the SOFTWARE PRODUCT. 5. MISCELLANEOUS If you acquired or use this SOFTWARE PRODUCT in the United States, this EULA is governed by the laws of the State of Oregon. If this SOFTWARE PRODUCT was acquired and is used exclusively outside of the United States, then local law may also apply. Should you have any questions concerning this EULA, or if you desire to contact InFocus for any reason, please contact the InFocus distributor serving your country, or write: In Focus Corporation, Inc. at the address referenced in Section 6 above. Any suit or action arising out of or in connection with this EULA shall be brought and maintained in the federal or state courts of Portland, Oregon, USA and both parties submit to the exclusive jurisdiction of the federal or state courts of Portland, Oregon, USA in relation to any dispute concerning this agreement. The controlling language of this EULA is English. You agree to bear any and all costs of interpreters if necessary. If you have received a translation into another language, it has been provided for your convenience only. Mondopad v1.8 Software Guide for System Administrators Page 97

100 6. DISCLAIMER OF WARRANTIES If you are a customer who is a consumer (someone who uses the Software Product outside of your trade, business or profession), you many have legal rights in your country of residence which would prohibit the following limitations from applying to you, and where prohibited they will not apply to you. To find out more about your rights, you should contact a local consumer advice organization. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTEND PERMITTED BY APPLICABLE LAW, USE OF THE SOFTWARE PROD- UCT AND SERVICES IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE SOFTWARE PRODUCT AND SERVICES PERFORMED BY THE SOFTWARE PRODUCT ARE PROVIDED AS IS AND AS AVAILABLE WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND INFOCUS AND INFOCUS LICENSORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE PROD- UCT AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. INFOCUS DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE PRODUCT AND SERVICES, THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED BY THE SOFTWARE PRODUCT WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SOFTWARE PRODUCT AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY SERVICE WILL CONTINUE TO BE MADE AVAILABLE, THAT DEFECTS IN THE SOFTWARE PRODUCT OR SERVICES WILL BE CORRECTED, OR THAT THE SOFTWARE PRODUCT WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVIC- ES. INSTALLATION OF THIS SOFTWARE PRODUCT MAY AFFECT THE USABILITY OF THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE PRODUCT AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITU- ATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN, THE CONTENT, DATA OR INFORMATION PROVIDED BY THE MONDOPAD SOFTWARE OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATIONS SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY INFOCUS OR AN INFOCUS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE SOFTWARE PRODUCT OR SERVICE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITA- TIONS OF APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. TO THE EXTENT IMPLIED WARRANTIES MAY NOT BE ENTIRELY DISCLAIMED BY IMPLIED WARRANTY LIMITATIONS ARE ALLOWED BY APPLICABLE LAW, IMPLIED WARRANTIES ON THE SOFTWARE PRODUCT, IF ANY ARE LIMITED TO NINETY (90) DAYS. 7. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL INFOCUS OR ITS SUPPLIERS BE LIABLE FOR PERSONAL INJURY, OR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER INTERRUPTION, CORRUPTION OR LOSS OF DATA, LOSS OF BUSINESS INFORMATION, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE SOFTWARE PRODUCT, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF INFOCUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. In no event shall InFocus total liability for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of two hundred and fifty dollars (U.S. $250.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. Page 98

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