Veterinary Technology - AS Enhanced Comprehensive Academic Program Review

Transcription

1 Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Associate in Science Degree: Veterinary Technology Academic Effectiveness and Assessment St. Petersburg College March 2015

2 Department of Institutional Research and Effectiveness St. Petersburg College P.O. Box St. Petersburg, FL (727) FAX (727) Enhanced Comprehensive Academic Program Review Produced by Veterinary Technology Program Richard Flora, DVM MSBA Dean, School of Veterinary Technology Department of Academic Effectiveness and Assessment Amy Eggers, M.A. Research Analyst, Academic Effectiveness and Assessment Ashley Caron, M.A. Assessment & Accreditation Coordinator, Academic Effectiveness and Assessment Magaly Tymms, M.A. Director, Academic Effectiveness and Assessment The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Data and information contained herein cannot be used without the express written authorization of St. Petersburg College. All inquiries about the use of this information should be directed to the Executive Director of Institutional Research and Effectiveness at St. Petersburg College. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. ii

3 Table of Contents Executive Summary... 1 SPC Mission Statement... 5 Introduction... 5 Institutional Effectiveness... 5 Educational Assessment... 6 Program Review Process... 7 Program Description... 9 Degree Offered... 9 Accreditation... 9 Program Learning Outcomes... 9 Measure Descriptions...11 Program Performance...16 Actual Course Enrollment...17 Unduplicated Headcount...18 SSH Enrollment...19 Percent Full...20 Course Success...22 Grade Distribution...23 Industry Certification Attainment...24 Internship Enrollment...25 Program Plans Taken by Plan...26 Program Graduates...27 Faculty/Adjunct Ratio...28 Occupation Profile...30 Occupation Description...31 National, State, and County Trends and Wage Information...31 Major Employers...33 Total Placement...34 State Graduates Outcomes...35 Academics...36 Educational Outcomes...37 Stakeholder Perceptions...39 Student Survey of Instruction (SSI)...40 Recent Alumni Survey...41 Employer Survey...45 Labor Insight/Jobs...48 Program Action Plan...55 References...57 Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. iii

4 Contact Information...57 Appendix A: Program Outline...59 Appendix B: Program Assessment Report...65 Appendix C: 2014 Advisory Committee Minutes and Recommendations...78 Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. iv

5 Executive Summary Introduction The program review process at St. Petersburg College (SPC) is a collaborative effort designed to continuously measure and improve the quality of educational services provided to the community. Program Description SPC s Veterinary Technology Associate in Science degree gives students a solid foundation for success. Taking classes on campus means learning in SPC s $11 million dollar Veterinary Technology facility, featuring 32,000 square feet of classrooms, labs, surgery, and x-ray suites. Offered both online and in the classroom, the program trains students in a wide range of skills including radiology, nursing, dentistry, surgical preparation, anesthesia, and clinical laboratory tests, while preparing them for the national certification exam. Degree Offered An Associate in Science Degree in Veterinary Technology is offered at SPC. Program Performance Actual Course Enrollment increased in 2013 (3,605) from the previous year (3,517). Unduplicated Headcount has increased every year since 2010, reaching a fouryear high in 2013 (444). SSH Enrollment has increased every year since 2010, reaching a four-year high in 2013 (6,317). Comparisons between the Fall semesters indicated that the Percent Full Metric increased in Fall 2014 (81.2%) from Fall 2013 (80%). The course success rate decreased in 2013 (86%) from the previous year (88%). Grade Distribution indicated that the majority of students (86%) received an A, B or C during Industry Certification Attainment for the VETTECH AS program indicated that a majority of students passed the Veterinary Technician National Exam (VTNE) between and , with the pass rate reaching a five year high in with 89.1% of students passing the national exam. Comparisons between the Fall semesters indicated that the Internship Enrollment increased in Fall 2014 for ATE 1944 (53), ATE 2945 (60), and ATE 2946 (27) from Fall 2013 (37, 45, and 23, respectively), but decreased for ATE 1943 (61) from the previous Fall (75). Program Plans Taken by Plan revealed that the majority of students who were enrolled in the program during fall 2012, and had not graduated, remained in the program by fall This measure does not display the number of students who graduated during any given term. The number of program graduates in the Veterinary Technology - AS program decreased in 2013 (81) from the previous year (87). Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 1

6 Fulltime Faculty taught 48.9% of the ECHs in as compared to 46.1% in Adjunct Faculty taught 40.7% of the ECHs in as compared to 43.3% in The highest semester for Adjunct ECHs was Spring in which adjunct faculty taught 46.4% of the program s course load. The three-semester average for adjuncts (40.7%) in is consistent with the College s general 55/45 Faculty/Adjunct Ratio guideline. Occupation Profile One occupation description, Veterinary Technologists and Technicians, was located in the Economic Modeling Specialists International (EMSI) website for the Veterinary Technology AS program. The 2014 median hourly earnings for Veterinary Technologists and Technicians was $14.56 in the United States, $13.37 in Florida, and $13.81 in Pinellas County. Employment trend information for Veterinary Technologists and Technicians showed an average annual increase (12.9% %) for the period between 2014 and 2018 across the country, state, and county. The major employers of the Veterinary Technology AS graduates are SPOT, Beneva Animal Hospital, Jaffe Animal Clinic, Charles R. Billings, Publix, Gandy Animal Hospital, Affiliated Veterinary Specialists, Whippany Veterinary Hospital, Interlachen Veterinary Clinic/dab Shelton Vet Clinic, Alex Steverson, DVM, Lake City Animal Hospital, and Banfield Pet Hospital. Total Placement in the Veterinary Technology AS program decreased in (93%) from the previous year (98%). State Graduates data indicated that ninety students completed one of the four state Veterinary Technology AS programs in , of those 87 had some matching state data and were employed. Eighty percent (80%) of those state graduates were employed at least a full quarter. Academics The Academic Program Assessment Report indicated that the desired results were met for five of the seven Program Learning Outcomes (PLOs) assessed in the Veterinary Technology AS Program. The Academic Program Assessment Follow-Up Report has not yet been published. Stakeholder Perceptions All the individual average content area scores for the Student Survey of Instruction (SSI) were above the traditional threshold (an average of 5.0) used by the College for evaluating seven-point satisfaction scales. These results suggest general overall satisfaction with the courses within the Veterinary Technology AS program; specifically, as they relate to faculty engagement, preparation and organization, and course instruction. Eighty-four Recent Alumni surveys were provided to the graduates of the Veterinary Technology AS program. Forty-three percent of the graduates Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 2

7 responded to the survey (36 of the 84). Not all respondents answer every survey question; therefore, the percentages listed below represent the responses to each survey question in relation to the total number of responses received for each question. Notable results include: o 30.6% of recent graduate survey respondents indicated their main goal in completing a degree or certificate at SPC was to Meet certification/training needs ; 22.2% Change career fields ; 22.2% Continue my education ; 13.9% Obtain employment ; 8.3% Earn more money ; and 2.8% Other. o 61.1% of recent graduate survey respondents indicated that SPC did Exceptionally well in helping them meet their goal; 30.6% Very well ; while 8.3% said Adequately. o 100.0% of recent graduate survey respondents would recommend SPC s Veterinary Technology program to another. Ten Employer surveys were sent based on permissions provided by recent graduates in the recent alumni survey. Seventy percent of the employers surveyed responded to the survey. Notable results include: o 100.0% of employers responding to the survey indicated they would hire another graduate from SPC. o 57.1% of employers responding to the survey had graduate employees who earned between $10.00 and $14.99 per hour ($21,000 - $30,999 annually); another 28.6% had employees who earned between $15.00 and $19.99 per hour ($31,000 - $41,999 annually); while the remaining 14.3% had employees who earned between $20.00 and $24.99 per hour ($42,000 - $51,999 annually). Labor Insight/Jobs reports indicated the majority of workforce openings during the past six months, for Veterinary Technologists and Technicians were in Pinellas County. The top skills listed in the openings were anesthesiology and surgery; and the top industry sector was professional, scientific, and technical services. Dean s Perspective: Issues, Trends, and Recent Successes SPC s AS Veterinary Technology program continues to be considered one to the top veterinary technology programs in veterinary technology. Our success rate on the Veterinary Technician National Exam continues to be above the national average. Enrollment in the program continues to be strong, with capacity enrollment in our campus program and increasing enrollment in our online program. The success rate for our students is high (85%+), while our instructors expect high performance in their courses. We added a summer internship at the Sea Turtle Rehabilitation Center in Costa Rica, and it has resulted in great response and participation from our students. Feedback has indicated that this is a tremendous experience for our students. Total placement for SPC graduates continues to be very strong, with 97% to 98% of our graduates employed in veterinary technology related jobs upon graduation. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 3

8 An area of concern is our faculty/adjunct ratio. We are approaching a 50:50 ratio, so it may be necessary to add a full-time faculty member in the near future. Another area of concern is the return rate for our alumni and employer surveys. By addressing the return rate for our alumni surveys we will be able to increase the number of employer surveys, as we gain the information for additional employers through an increase in the number of alumni surveys received. Recommendations/Action Plan Program Recommendations and action plans are compiled by the Dean and Program Administrators, and are located at the end of the document. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 4

9 SPC Mission Statement The mission of St. Petersburg College is to promote student success and enrich our communities through education, career development and selfdiscovery. St. Petersburg College fulfills its mission led by an outstanding, diverse faculty and staff and enhanced by advanced technologies, distance learning, international education opportunities, innovative teaching techniques, comprehensive library and other information resources, continuous institutional self-evaluation, a climate for student success, and an enduring commitment to excellence. Introduction In a holistic approach, the effectiveness of any educational institution is the aggregate value of the education it provides to the community it serves. For over eighty-five years, St. Petersburg College (SPC) has provided a wide range of educational opportunities and services to a demographically diverse student body producing tens of thousands of alumni who have been on the forefront of building this county, state, and beyond. This is due, in large part, to the College s institutional effectiveness. Institutional Effectiveness Institutional Effectiveness is the integrated, systematic, explicit, and documented process of measuring performance against the SPC mission for the purposes of continuous improvement of academic programs, administrative services, and educational support services offered by the College. Operationally, the institutional effectiveness process ensures that the stated purposes of the College are accomplished. In other words did the institution successfully execute its mission, goals, and objectives? At SPC, the Department of Academic Effectiveness works with all departments and units to establish measurable statements of intent that are used to analyze effectiveness and to guide continuous quality improvement efforts. Each of St. Petersburg College's units is required to participate in the institutional effectiveness process. The bottom-line from SPC s institutional effectiveness process is improvement. Once SPC has identified what it is going to do then it acts through the process of teaching, researching, and managing to accomplish Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 5

10 its desired outcomes. The level of success of SPC s actions is then evaluated. A straightforward assessment process requires a realistic consideration of the intended outcomes that the institution has set and a frank evaluation of the evidence that the institution is achieving that intent. There is no single right or best way to measure success, improvement, or quality. Nevertheless, objectives must be established, data related to those objectives must be collected and analyzed, and the results of those findings must be used to improve the institution in the future. The educational assessment is a critical component of St. Petersburg College s institutional effectiveness process. Educational Assessment Educational programs use a variety of assessment methods to improve their effectiveness. Assessment and evaluation measures are used at various levels throughout the institution to provide provosts, deans, program managers, and faculty vital information on how successful our efforts have been. While the focus of a particular educational assessment area may change, the assessment strategies remain consistent and integrated to the fullest extent possible. The focus of Associate in Arts degrees is students continuing on to four-year degree programs. The Associate in Science programs are targeted towards students seeking employable skills, which does not require but may include continuing on to a four-year program. The General Education based assessments focus on the general learning outcomes from all degree programs, while Program Review looks at the viability of the specific programs. The individual reports unique by their individual nature are nevertheless written to address how the assessments and their associated action plans have improved learning in their program. The College has developed an Educational Assessment Website to serve as repository for all SPC s educational outcomes reports and to systematically manage our assessment efforts. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 6

11 Program Review Process The program review process at St. Petersburg College is a collaborative effort to continuously measure and improve the quality of educational services provided to the community. The procedures described below go far beyond the periodic review of existing programs required by the Florida College System, and exceed the necessary guidelines within the Southern Association of Community Colleges and Schools Commission on Colleges (SACSCOC) review procedures. State guidelines require institutions to conduct program reviews every seven years as mandated in chapter (13) of the Florida Statutes, the State Board of Education (formerly the Florida Board of Education) must provide for the review of all academic programs. (13) CYCLIC REVIEW OF POSTSECONDARY ACADEMIC PROGRAMS.--The State Board of Education shall provide for the cyclic review of all academic programs in Florida College System institutions at least every 7 years. Program reviews shall document how individual academic programs are achieving stated student learning and program objectives within the context of the institution's mission. The results of the program reviews shall inform strategic planning, program development, and budgeting decisions at the institutional level. In addition, Rule 6A (5) states that each community college shall: (5) Develop a comprehensive, long-range program plan, including program and service priorities. Statements of expected outcomes shall be published, and facilities shall be used efficiently to achieve such outcomes. Periodic evaluations of programs and services shall use placement and follow-up data, shall determine whether expected outcomes are achieved, and shall be the basis for necessary improvements. The recommended program review timeline at SPC is four years and is aligned with the long-standing three-year academic program assessment cycle, producing a coherent and integrated review process. Figure 1 Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 7

12 represents the relationship between program assessment, program review, and the viability report processes that comprise the academic program assessment cycle. Figure 1: Academic Program Assessment Cycle Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 8

13 Program Description SPC s Veterinary Technology Associate in Science degree gives students a solid foundation for success. Taking classes on campus means learning in SPC s $11 million Veterinary Technology facility, featuring 32,000 square feet of classrooms, labs, surgery, and x-ray suites. Offered both online and in the classroom, the program trains students in a wide range of skills including radiology, nursing, dentistry, surgical preparation, anesthesia, and clinical laboratory tests, while preparing them for the national certification exam. Degree Offered An Associate in Science Degree in Veterinary Technology is offered at SPC. For a complete listing of all courses within the Veterinary Technology Program, please see Appendix A. Accreditation The Veterinary Technology Program is accredited by the American Veterinary Medical Association-Committee on Veterinary Education and Activities. The program was last accredited in 2013, and the next accreditation is scheduled for Program Learning Outcomes 1. The student will recognize the principles of pharmacology, classes of drugs, and be familiar with the pharmacology of commonly used medications. 2. The student will understand sterile technique, surgical assisting, and be familiar with the characteristics of common surgical instruments. 3. The student will competently perform common clinical laboratory tests such as blood counts, serum chemistry, and urinalysis. 4. The student will properly apply nursing practices when administering intravenous catheters, urinary catheters, and bandaging materials. 5. The student will practice accuracy and safety while taking radiographs, and will recognize and correct errors in technique when necessary. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 9

14 6. The student will implement safe anesthesia management, including understanding anesthetic agents, monitoring administration, and safe recovery. 7. The student will recognize the principles of dentistry and demonstrate basic knowledge of the procedures associated with dentistry in veterinary medicine. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 10

15 Measure Descriptions The CAPR reports include twenty-three measures designed to provide an overview of all the various elements pertaining to the program. The source of the information for nine of the first ten measures is the Program Review CAPR Dashboard in the SPC Pulse/Business Intelligence system. Sources for the remaining measures can be found within their measure description. Measures obtained from SPC Pulse/Business Intelligence were extracted between March 1 and July 1, Each measure is described in detail below. Measure #1: Actual Course Enrollment (Enrollment Count) Actual Course Enrollment is the sum of actual student enrollment for the courses within the specified Academic Organization during the selected academic years. This number is a duplicated headcount of students enrolled in the program's courses, and does not reflect the actual number of students enrolled in the program or its associated certificates (if applicable). The filters for the Actual Course Enrollment measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Academic Plan - Multi: Undergraduate College - Group - Acad Org - Subject: Academic Organization All other filters: All Measure #2: Unduplicated Headcount Unduplicated Headcount is the total number of unduplicated students enrolled in courses within the specified Academic Organization during the selected academic years. The filters for the Unduplicated Headcount measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Academic Plan - Multi: Undergraduate College - Group - Acad Org - Subject: Academic Organization All other filters: All Measure #3: SSH Enrollment Student Semester Hours (SSH) Enrollment is defined as the total number of student semester hours in the specified Academic Organization during the selected academic years. The filters for the SSH Enrollment measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Academic Plan - Multi: Undergraduate Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 11

16 College - Group - Acad Org - Subject: Academic Organization All other filters: All Measure #4: Percent Full The Percent Full metric is the actual enrollment count of the specified Academic Organization divided by the Standard Course Load (SCL) for the selected academic terms. The filters for the Percent Full metric are as follows: Academic Year - Term Desc - Multi: Fall, Spring, Summer; Fall College - Group - Acad Org - Subject: Academic Organization Class Status: Active, Full, Stop Further Enrollment All other filters: All Measure #5: Course Success (Performance) The Performance measure is defined as the number of students successfully completing a course with a grade of A, B, or C (success rate), divided by the total number of students enrolled in courses within the Academic Organization during the selected academic years. The filters for the Performance measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Academic Plan - Multi: Undergraduate College - Group - Acad Org - Subject: Academic Organization All other filters: All Measure #6: Grade Distribution The Grade Distribution measure reports the number of students receiving an A, B, C, D, F, N, W, or WF in courses within the academic program plan during the selected academic years. The filters for the Grade Distribution measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Academic Plan - Multi: Program Plan All other filters: All Measure #7: Industry Certification Attainment The Industry Certification Attainment measure reports the number of students in the program plan that have attained an industry certification or have passed a licensing exam. Source: SPC Factbook, Table 9; Workforce database of student certifications. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 12

17 Measure #8: Internship Enrollment (Course Groups) The Internship Enrollment measure reports the number of students enrolled in clinical, practicum, or internship courses within the program plan during the selected academic years. The filters for the Internship Enrollment measure are as follows: Academic Year - Term Desc - Multi: Fall, Spring, Summer; Fall Academic Plan - Multi: Program Plan All other filters: All Measure #9: Program Plans Taken by Plan The Program Plans Taken by Plan measure reports the number of students in the specified program plan in a selected cohort (by Term) that have continued in the plan, and the number of students that have since transferred to other plans, for the selected academic terms or years. The filters for the Program Plans Taken by Plan measure are as follows: Student Cohort Student Term History Academic Year-Term Desc: Fall Enroll History Acad Term Desc (must be same as above): Fall Student Term History Academic Plan: Applicable Program plan Comparison Filters Academic Year - Term Desc - Multi: Fall, Spring, Summer; Fall, Spring, Summer, Fall All other filters: All Measure #10: Graduates The Graduates measure depicts the total number of graduates within specified program plan(s) associated with the Academic Organization, for the selected academic years. The filters for the Graduates measure are as follows: Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Graduation Degree Plan Subplan - Multi: All Applicable Program Plans All other filters: All Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 13

18 Measure #11: Faculty/Adjunct Ratio The Faculty/Adjunct Ratio measure reports the number and percentage of program equated credit hours (ECHs) taught by the individual faculty classifications. Source: PeopleSoft Student Administration System: Faculty/Adjunct Ratio Report (S_FACRAT). Measure #12: Revenue and Expenses (will be available by June 2015) Measure #13: Capital Expenditures (will be available by June 2015) Measure #14: National, State, and County Trends and Wage Information Employment trend information is reported by country, state, and county. Jobs (2014) refers to the average annual job openings due to growth and net replacement; % Change ( ) depicts the percent change in the number of annual job openings during the four-year period; and Median Earnings refers to the average earnings for the specified job title. Source: CareerSource Pinellas: EMSI (Economic Modeling Specialists International) Measure #15: Major Employers Major employers consist of the primary local employers of SPC graduates. These names are obtained from the Recent Alumni Survey Report and Program Administrators. Measure #16: Total Placement Total Placement is the percentage of students who have enlisted in the military, are continuing their education, or are employed in their field within the first year of graduation. Source: FETPIP Florida College System Vocational Reports Measure #17: State Graduates Outcomes State graduates outcomes provide reference data for the employment trend data. Specifically, data on former students and program participants who have graduated, exited or completed a public or training program within the State of Florida are documented. Source: FETPIP Florida College System Vocational Reports Measure #18: Educational Outcomes End-of-program assessment data that are reported in the program s most recent Academic Program Assessment Report (APAR) are summarized and reported with Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 14

19 the program s learning outcomes, means of assessment, and information about the program s next assessment report. Measure #19: Three-Year Course Review (will be available by June 2015) Measure #20: Student Survey of Instruction The Student Survey of Instruction (SSI) is electronically distributed to all students enrolled in traditional classroom sections, lab courses and self-paced or directed individual study, and online courses at the College. The purpose of the SSI is to acquire information on student perception of the quality of courses, faculty, and instruction, and to provide feedback information for improvement. Measure #21: Recent Alumni Survey Recent alumni surveys are administered to measure alumni satisfaction with SPC s education programs. The Recent Alumni Survey collects information related to career preparation, preparation for continuing education, and the current employment information and educational status of former students. Recent Alumni are surveyed six months after they graduate from SPC. Measure #22: Employer Survey Employer surveys are used to measure employer satisfaction with SPC graduates. Employers evaluate graduates from Bachelor of Science/Bachelor of Applied Science (BS/BAS), Associate in Science/Associate in Applied Science (AA/AS), and certificate programs. Surveys are sent to employers of recent graduates annually each spring semester. Measure #23: Labor Insight/Jobs Labor Insight/Jobs provides a variety of reports which are based on current workforce openings. Reports are available by occupations, top titles, education and experience, top skills, top industry sectors, top employers, salary distributions, and job counts. Filters allow the user to select a timeframe, geographic location, and job title. A license is required to access Burning Glass at Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 15

20 Program Performance Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 16

21 Enrollment 1 of 1 3/3/2015 9:21 AM Student Information - Detail Enrollment Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan Enrollment Count Gr Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Student System Cube Refresh Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Campus Description: Academic Plan - Multi: All College - Group - Acad Org - Subject: VETTECH-LD Course Instructional Method: All Student Type (FTIC): Class Academic Group: All Age Group: Enrollment Count Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Term Academic Year - Term Desc Enrollment Count , , , ,605 Ethnic Group: Gender: Custom Cohort: All 17

22 Enrollment 1 of 1 3/3/2015 9:17 AM Student Information - Detail Enrollment Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan Unduplicated Student Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Student System Cube Refresh Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Campus Description: Academic Plan - Multi: All College - Group - Acad Org - Subject: VETTECH-LD Course Instructional Method: All Student Type (FTIC): Class Academic Group: All Age Group: Unduplicated Student Co Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Term Academic Year - Term Desc Unduplicated Student Count Ethnic Group: Gender: Custom Cohort: All 18

23 Enrollment 1 of 1 3/3/2015 9:19 AM Student Information - Detail Enrollment Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan SSH Enrollment Graph Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Student System Cube Refresh Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Campus Description: Academic Plan - Multi: All College - Group - Acad Org - Subject: VETTECH-LD Course Instructional Method: All Student Type (FTIC): Class Academic Group: All Age Group: SSH Enrollment Class Academic Career: UGRD, Student Term Career - Program - Plan - Subplan: UGRD, Class College School Dept - Academic Group Desc - Academic Organization - Subject Catalog Nbr: VETTECH-LD Term Academic Year - Term Desc Units Taken , , , ,317 Ethnic Group: Gender: Custom Cohort: All 19

24 Percent Full Metric Graph 3/3/2015 Percent Full Fall Term (0475),Spring Term (0480),Summer Term (0485),Fall Term (0490),All,VETTECH LD,All,All 20

25 View: Date: Dashboard: Parameter: Percent Full Metric by Instructional Method 3/3/2015 Percent Full Fall Term (0475),Spring Term (0480),Summer Term (0485),Fall Term (0490),All,VETTECH LD,All All Term Academic Year - Term Desc Measures Blended Face-to-Face Online Fall Term (0475) Enrollment Count 1, Fall Term (0475) Standard Course Load 1, Fall Term (0475) Percent Full 80.0% 53.0% 76.5% 85.9% Spring Term (0480) Enrollment Count 1, Spring Term (0480) Standard Course Load 1, Spring Term (0480) Percent Full 80.1% 68.5% 91.3% Summer Term (0485) Enrollment Count Summer Term (0485) Standard Course Load Summer Term (0485) Percent Full 61.3% 61.3% Fall Term (0490) Enrollment Count 1, Fall Term (0490) Standard Course Load 2, Fall Term (0490) Percent Full 81.2% 13.3% 72.8% 97.5% 21

26 Performance 1 of 1 3/3/2015 9:23 AM Student Information - Detail Performance Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan Success Rate Graph Student System Cube Refresh Class Academic Career: UGRD, Grade Success Rate Grade Input: Y, Student Term Career - Program - Plan - Subplan: UGRD, Grade Success Rate Grading Basis: Y, Class College School Dept - Academic Group Desc - Academic Organization - Su Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Campus Description: Academic Plan - Multi: All College - Group - Acad Org - Subject: VETTECH-LD Course Instructional Method: All Student Type (FTIC): Class Academic Group: All Age Group: Performance Ethnic Group: Class Academic Career: UGRD, Grade Success Rate Grade Input: Y, Student Term Career - Program - Plan - Subplan: UGRD, Grade Success Rate Grading Basis: Y, Class College School Dept - Academic Group Desc - Academic Organization - Su Gender: Term Academic Year - Term Desc Enrollment Count Success Rate Withdrawal Rate F Rate WF Rate , % 5.3% 2.6% 1.4% , % 4.5% 4.2% 1.6% , % 4.8% 4.1% 1.3% , % 6.7% 4.1% 1.7% 22

27 rade Distribution Distribution.aspx 1 of 1 3/3/2015 9:27 AM Student Information - Detail Grade Distribution Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan Student Grade Distribution Graph Student System Cube Refresh Class Academic Career: UGRD, Grade Success Rate Grade Input: Y, Student Term Academic Plan: VETTC-AS, Grade Success Rate Grading Basis: Y, Student Term Career - Program - Plan - Subplan: UGRD, Filter empty series and bottom axis Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Campus Description: Academic Plan - Multi: VETTC-AS Course Instructional Method: All Student Type (FTIC): Class Academic Group: All Age Group: Ethnic Group: Student Grade Distribution Gender: Class Academic Career: UGRD, Grade Success Rate Grade Input: Y, Student Term Academic Plan: VETTC-AS, Grade Success Rate Grading Basis: Y, Student Term Career - Program - Plan - Subplan: UGRD, Filter empty rows and columns Enrollment Count All Term Academic Year - Term Desc A B C D F I W WF ,263 1, ,657 1,790 1, ,611 1,570 1, ,677 1,546 1,

28 Industry Certification Attainment In the Veterinary Technology program the American Association of Veterinary State Board's Veterinary Technician National Exam (VTNE) is used to evaluate the students. This exam is part of the licensing, registration or certification requirements for a veterinary technician in the majority of states. Veterinary Technology National and State Licensure Exam Passing Rates N (passing students) National Exam 70.0% 89.1% 80.8% 80.1% 79.5% State Exam *** 100.0% *** State Exam is no longer administered (since 2010) Source: Factbook, Table 9 Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 24

29 View: Date: Dashboard: Parameter: Course Groups by Acad Org 3/3/2015 Course Groups Fall Term (0475),Spring Term (0480),Summer Term (0485),Fall Term (0490),All,All Class Course Group - Subject Catalog Nbr Fall Term (0475) Unduplicated Student Count Number of Classes Spring Term (0480) Unduplicated Student Count Number of Classes Summer Term (0485) Unduplicated Student Count Number of Classes Fall Term (0490) Unduplicated Student Count Number of Classes ATE ATE ATE ATE

30 View: Program Plans Taken by Plan Date: 4/21/2015 Dashboard: Program Plans Taken by Plan Parameter: Fall Term (460),Fall Term (460),VETTC AS,All,All,All,All,All,All,All,All,All,Fall Term (460),Spring Term 201 Fall Term (460) Spring Term (465) Summer Term (470) Fall Term (0475) Spring Term (0480) Summer Term (0485) Fall Term (0490) Academic Plan Unduplicated Student Count Unduplicated Student Count Unduplicated Student Count Unduplicated Student Count Unduplicated Student Count Unduplicated Student Count Unduplicated Student Count All VETTC-AS VETTC-BAS GEN-AA VETTC-PR BIO-BSPR BIOLOGY-BS BIO-TR 1 1 ENRCH-NO NURSE-PR 1 1 PSYCH-TR CJPSS-AS 1 1 HSA-AS 4 VETTC-CT

31 raduates 1 of 1 3/3/2015 9:26 AM Student Information - Detail Graduates Magaly Tymms CAPR : Enrollment Performance Percent Full Graduates Grade Distribution Course Groups Program Plans Taken by Plan Overall Graduates Trend Student System Cube Refresh No background selections exist, Filter empty series and bottom axis items Last Refresh: 3/3/2015 5:15:46 AM Academic Year - Term Desc - Multi: 2010, 2011, 2012, 2013 Graduation Degree Plan Subplan - Multi: VETTC-AS Age Group: Gender: Ethnic Group: Custom Cohort: All Overall Graduates Count No background selections exist, Filter empty rows and columns Graduation Degree - Plan - Sub Plan Measures VETTC-AS Graduation Data Count

32 Fulltime/Adjunct Faculty Ratio Equated Credit Hours by Faculty Classification Fulltime Faculty Number of ECHs % of Classes Taught Percent of Load Faculty Number of ECHs % of Classes Taught Number of ECHs Adjunct Faculty % of Classes Taught Fall % % % Spring % % % Summer % % % Total % % % Fall % % % Spring % % % Summer % % % Total % % % Fall % % % Spring % % % Summer % % % Total % % % Fall % % % Spring % % % Summer % % % Total % % % Source: PeopleSoft Student Administration System: Faculty/Adjunct Ratio Report (S_FACRAT). Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 28

33 Source: PeopleSoft Student Administration System: Faculty/Adjunct Ratio Report (S_FACRAT). Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 29

34 Occupation Profile Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 30

35 Occupation Description The occupation description for Veterinary Technologists and Technicians used by EMSI is shown below: Perform medical tests in a laboratory environment for use in the treatment and diagnosis of diseases in animals. Prepare vaccines and serums for prevention of diseases. Prepare tissue samples, take blood samples, and execute laboratory tests, such as urinalysis and blood counts. Clean and sterilize instruments and materials and maintain equipment and machines. May assist a veterinarian during surgery. National, State, and County Wage Information and Employment Trends The distribution of 2014 wage information for Veterinary Technologists and Technicians is located in the table below. The median hourly earnings for Veterinary Technologists and Technicians was $14.56 in the United States, $13.37 in Florida, and $13.81 in Pinellas County. Employment trend information is also provided for Veterinary Technologists and Technicians in the table. An average annual increase in employment for the profession (12.9% %) is shown for the period between 2014 and 2018, across the country, state, and county. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 31

36 Table 1 Growth for Veterinary technologists and technicians Jobs (2014) % Change ( ) Median Earnings US 90, % $14.56/hr Florida 7, % $13.37/hr Pinellas County % $13.81/hr Source: CareerSource Pinellas: EMSI (Economic Modeling Specialists International) 32

37 Major Employers Graduates of SPC s Veterinary Technology AS program are employed in various areas related to their field. The primary local employers of these graduates are SPOT, Beneva Animal Hospital, Jaffe Animal Clinic, Charles R. Billings, Publix, Gandy Animal Hospital, Affiliated Veterinary Specialists, Whippany Veterinary Hospital, Interlachen Veterinary Clinic/dab Shelton Vet Clinic, Alex Steverson, DVM, Lake City Animal Hospital, and Banfield Pet Hospital, as depicted in the table below. Major Employers SPOT Beneva Animal Hospital Jaffe Animal Clinic Charles R. Billings Publix Gandy Animal Hospital Employers of Veterinary Technology - AS Graduates Affiliated Veterinary Specialists Whippany Veterinary Hospital Interlachen Veterinary Clinic/ dab Shelton Vet Clinic Alex Steverson, DVM Lake City Animal Hospital Banfield Pet Hospital Source: Recent Alumni Survey reports and program administrator records Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 33

38 Placement Data VETTECH AS Pool Count Percent Placed % % % Source: FETPIP Follow-up Outcomes 34

39 State Graduates Outcomes Veterinary Technology Program Graduates Outcomes by Florida Community College Florida Community College Eastern Florida State College Miami Dade College Hillsborough Community College St. Petersburg College Total Completers # Found Employed # Employed for a Full Qtr % Employed For a Full Qtr FETPIP Pool # Training Related (Employed, Education, or Military) Placement Rate **** % % **** % % % % % % Total % % ****Total Completers was not available at the time of this report. Source: FETPIP Florida College System Vocational Reports Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 35

40 Academics Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 36

41 Educational Outcomes As part of SPC quality improvement efforts, academic assessments are conducted on each AAS/AS/BS/BAS program every three years to evaluate the quality of the program s educational outcomes. The Veterinary Technology AS program was evaluated through an Academic Program Assessment Report (APAR). Each of the Program Learning Outcomes (PLOs) was evaluated during the assessment. Each of the seven PLOs is listed below: 1. The student will recognize the principles pf pharmacology, classes of drugs, and be familiar with the pharmacology of commonly used medications. 2. The student will understand sterile technique, surgical assisting, and be familiar with the characteristics of common surgical instruments. 3. The student will know the procedures for and be able to perform common clinical laboratory tests such as blood counts, serum chemistry, and urinalysis. 4. The student will understand nursing practices and be able to use intravenous catheters, urinary catheters, and bandaging materials properly. 5. The student will understand and practice radiation safety while taking radiographs, and will be able to recognize and correct errors in technique to produce diagnostic radiographs. 6. The student will understand anesthetic agents and their administration, the monitoring of anesthetized patients, and safe recovery. 7. The student will recognize the principles of dentistry and become familiar with the procedures associated with dentistry in veterinary medicine. Means of Assessment The purpose of the End of Program assessment is to make summative interpretations for program improvement. The Veterinary Technology (AS) program used the results of the American Association of Veterinary State Board s Veterinary Technician National Exam (VTNE) to evaluate the students. The criteria for success stated that Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 37

42 the average score for SPC students should exceed the national average score on each of the seven categories that comprise the VTNE. Data were collected during the March/April 2013 through the March/April 2014 testing periods. The students whom were assessed achieved higher average overall scores than the national average on five of the seven PLOs and met the criteria for success. The follow-up report has not yet been published. For the complete Veterinary Technology Program Assessment Report, please see Appendix B. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 38

43 Stakeholder Perceptions Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 39

44 Student Survey of Instruction (SSI) Source: St. Petersburg College Student Survey of Instruction database Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 40

45 St. Petersburg College A.S. Degree: Veterinary Technology Certificate: Veterinary Management Veterinary Technology Alumni Survey Report Survey of Graduates Alumni Survey Information Graduates are sent one survey to complete, even in cases where they may have earned multiple degrees within the same year. In these cases, the reported number of surveys sent and responses received are counted once per degree or certificate awarded to the student. Eighty-four Alumni Surveys were provided to the graduates of the Veterinary Technology program. Responses were received from 35 A.S. graduates and 1 Certificate completer. Forty-three percent (36/84) of the graduates surveyed responded to the survey. After receiving permission from the respondents to contact their employers, ten employer surveys were sent out. Not all respondents answer every survey question; therefore, the percentages listed below represent the responses to each survey question in relation to the total number of responses received for each question. Notable results include: 81.8% (27/33) of recent graduate survey respondents, who were employed, were employed full-time. 87.5% (28/32) of recent graduate survey respondents had a current position related to their studies. 30.6% (11/36) of recent graduate survey respondents indicated their main goal in completing a degree or certificate at SPC was to Meet certification/training needs ; 22.2% (8/36) Change career fields ; 22.2% (8/36) Continue my education ; 13.9% (5/36) Obtain employment ; 8.3% (3/36) Earn more money ; and 2.8% (1/36) Other. 61.1% (22/36) of recent graduate survey respondents indicated that their SPC degree allowed them to Meet certification/training needs ; 55.6% (20/36) Earn more money ; 44.4% (16/36) Continue my education ; 30.6% (11/36) Obtain employment ; 25.0% (9/36) Change career fields ; 13.9% (5/36) Get a promotion ; and 2.8% (1/36) Other. [Note: The total may exceed 100% as this question allows multiple responses] 61.1% (22/36) of recent graduate survey respondents indicated that SPC did Exceptionally well in helping them meet their goal; 30.6% (11/36) Very well ; and 8.3% (3/36) Adequately. 69.7% (23/33) of recent graduate survey respondents indicated that they earned $10.00-$14.99 per hour ($21,000-$30,999 annually); 15.2% (5/33) earned $15.00-$19.99 per hour ($31,000-$41,999 annually); 6.1% (2/33) earned 41

46 St. Petersburg College $25.00 or more per hour ($52,000 or more annually); 6.1% (2/33) earned less than $10.00 an hour (less than $21,000 annually); and 3.0% (1/33) earned $20.00-$24.99 per hour ($42,000-$51,999 annually). 38.2% (13/34) of recent graduate survey respondents indicated they are continuing their education % (36/36) of recent graduate survey respondents would recommend SPC s Veterinary Technology program to another. 38.2% (13/34) of recent graduate survey respondents were members of a National Association; 47.1% (16/34) were members of a State Association; and 5.9% (2/34) were members of a Local Association; while 29.4% (10/34) were not members of an association. [Note: The total may exceed 100% as this question allows multiple responses] Survey respondents were asked to select the areas for which they believed they were best prepared by their SPC education. 82.4% (28/34) of respondents selected Laboratory procedures ; 79.4% (27/34) Animal nursing ; 70.6% (24/34) Surgery preparation and assisting ; 64.7% (22/34) Radiology and ultrasound ; 55.9% (19/34) Anesthesia ; 44.1% (15/34) Pharmacy and Pharmacology ; 38.2% (13/34) Office and hospital procedures ; and 8.8% (3/34) Management. [Note: The total may exceed 100% as this question allows multiple responses] Survey respondents were asked to select the areas for which they believed they were least prepared by their SPC education. 39.3% (11/28) of respondents selected Pharmacy and Pharmacology ; 39.3% (11/28) Office and hospital procedures ; 28.6% (8/28) Anesthesia ; 17.9% (5/28) Radiology and ultrasound ; 10.7% (3/28) Surgery preparation and assisting ; 3.6% (1/28) Laboratory procedures ; and 3.6% (1/28) Animal nursing. [Note: The total may exceed 100% as this question allows multiple responses] 62.1% (18/29) of recent graduate survey respondents worked at a worked at a Small animal, exclusive practice; 17.2% (5/29) worked at an Other practice; 10.3% (3/29) worked at a Mixed practice, equal large and small animal practice; 6.9% (2/29) worked at a Small animal, predominant practice; and 3.4% (1/29) worked at an Equine practice % (16/16) of recent graduate survey respondents worked at a practice with a Primarily teaching/clinical academic purpose. 80.0% (8/10) of recent graduate survey respondents worked at a Not-forprofit organization; and 20.0% (2/10) worked at an Industry/commercial organization. 84.6% (22/26) of recent graduate survey respondents received Reduced or no cost veterinary services or products as a benefit; 76.9% (20/26) Paid vacation ; 65.4% (17/26) Uniform allowance ; 65.4% (17/26) Continuing education paid ; 53.8% (14/26) Paid sick leave ; 53.8% (14/26) Pension/retirement/401K ; 50.0% (13/26) Medical/hospitalization plan ; 38.5% (10/26) Dental plan ; 30.8% (8/26) Vision plan ; 26.9% (7/26) Life insurance ; 19.2% (5/26) Professional dues paid ; 11.5% (3/26) Paid maternity/paternity leave ; 3.8% (1/26) Sales incentive plan ; and 3.8% 42

47 St. Petersburg College (1/26) Liability insurance. [Note: The total may exceed 100% as this question allows multiple responses] An evaluation of Veterinary Technology graduates general education outcomes is displayed in Table 1. Graduates indicated high levels of satisfaction with their college preparation in the area of general education outcomes. Eleven outcomes received mean scores between 4.5 and 4.9, ten received mean scores between 4.1 and 4.4, and four received mean scores between 3.6 and 3.9. Table 1 College Preparation Ratings for Recent Veterinary Technology Program Graduates General Education Outcomes (Five point rating scale with five being the highest) Item Ratings N Mean SD Communicating clearly and effectively with others through: Speaking Listening Reading Writing Your use of mathematical and computational skills: Comfortable with mathematical calculations Using computational skills appropriately Accurately interpreting mathematical data Using the following forms of technology: Word Processing Spreadsheets Databases Internet Research Thinking logically and critically to solve problems: Gathering and assessing relevant information Inquiring about and interpreting information Organizing and evaluating information Analyzing and explaining information to others Using information to solve problems Working effectively with others in a variety of settings: Participating as a team player (e.g., group projects)

48 St. Petersburg College General Education Outcomes (Five point rating scale with five being the highest) Item Ratings N Mean SD Working well with individuals from diverse backgrounds Using ethical courses of action Demonstrating leadership skills Appreciating the importance of lifelong learning: Showing an interest in career development Being open to new ideas and challenges Willingness to take on new responsibilities Pursuing additional educational opportunities

49 St. Petersburg College Veterinary Technology Employer Survey Report Employer Survey of Graduates Employer Survey Information Although employers are surveyed one time per graduate, some graduates may have earned multiple awards. Therefore, the number of surveys administered and responses received are reported for each degree or certificate the student was awarded. Ten employer surveys were sent out to employers based on the permission provided by recent graduates in the recent graduate survey. Seventy percent of the employers surveyed responded to the survey (7/10). Not all respondents answer every survey question; therefore, the percentages listed below represent the responses to each survey question in relation to the total number of responses received for each question. Notable results include: 100.0% (7/7) of employers responding to the survey indicated they would hire another graduate from SPC. 57.1% (4/7) of employers responding to the survey had graduate employees who earned $10.00-$14.99 per hour ($21,000-$30,999 annually); 28.6% (2/7) had employees who earned $15.00-$19.99 per hour ($31,000-$41,999 annually); and 14.3% (1/7) had employees who earned $20.00-$24.99 per hour ($42,000- $51,999 annually). 71.4% (5/7) of employers responding to the survey indicated they had a Small animal practice; 14.3% (1/7) indicated Mixed animal ; and 14.3 (1/7) indicated Other. 57.1% (4/7) of employers responding to the survey indicated their practice had 11 to 20 employees; and 42.9% (3/7) indicated 21 or more employees. 71.4% (5/7) of employers responding to the survey indicated their practice employed 1 to 4 veterinary technicians; 14.3% (1/7) indicated 5 to 8 veterinary technicians, and 14.3% (1/7) indicated 9 or more veterinary technicians % (7/7) of employers responding to the survey indicated their practice employed 1 to 4 SPC graduates % (7/7) of employers responding to the survey indicated that the SPC graduate received Continuing education paid benefits in addition to their salary; 100.0% (7/7) Reduced or no cost veterinary services or products ; 85.7% (6/7) Uniform allowance ; 85.7% (6/7) Paid vacation ; 71.4% (5/7) Medical/hospitalization plan ; 71.4% (5/7) Paid sick leave ; 71.4% (5/7) Pension/retirement/401K ; 71.4% (5/7) Professional dues paid ; 42.9% (3/7) Dental plan ; and 28.6% (2/7) Profit sharing. [Note: The total may exceed 100% as this question allows multiple responses] 45

50 St. Petersburg College Employers were asked to select the areas for which they felt the SPC graduate was best prepared. 71.4% (5/7) of employers responding to the survey selected Animal nursing ; 42.9% (3/7) Surgery preparation and assisting ; 42.9% (3/7) Laboratory procedures ; 42.9% (3/7) Office and hospital procedures ; 28.6% (2/7) Radiology and ultrasound ; 28.6% (2/7) Anesthesia ; 14.3% (1/7) Management ; and 14.3% (1/7) Other. [Note: The total may exceed 100% as this question allows multiple responses] Employers were asked to select the areas for which they felt the SPC graduate was least prepared. 66.7% (4/6) of employers responding to the survey selected Management ; 16.7% (1/6) Pharmacy and Pharmacology ; 16.7% (1/6) Surgery preparation and assisting ; 16.7% (1/6) Radiology and ultrasound ; and 16.7% (1/6) Anesthesia. [Note: The total may exceed 100% as this question allows multiple responses] 57.1% (4/7) of employers responding to the survey indicated that the SPC graduate had worked at their practice for 2 years to 4 years; 28.6% (2/7) for 5 or more years; and 14.3% (1/7) for 0 months to 1 year. An employer evaluation of Veterinary Technology graduates general education outcomes is displayed in Table 1. Employers indicated high levels of satisfaction with graduates general education outcomes. Thirteen outcomes received mean scores between 4.5 and 4.7, eleven received mean scores between 4.0 and 4.4, and one received a mean score of 3.9. Table 1 Employer Competency Ratings for Recent Veterinary Technology Graduates General Education Outcomes (Five point rating scale with five being the highest) Item Ratings N Mean SD N/A* Communicate clearly and effectively with others through: Speaking Listening Reading Writing Use mathematical and computational skills: Comfortable with mathematical calculations Uses computational skills appropriately Accurately interprets mathematical data Use the following forms of technology: Word Processing Spreadsheets Databases Internet Research

51 St. Petersburg College General Education Outcomes (Five point rating scale with five being the highest) Think logically and critically to solve problems Item Ratings N Mean SD N/A* Gathers and assesses relevant information Inquires and interprets information Organizes and evaluates information Analyzes and explains information to others Uses information to solve problems Work effectively with others in a variety of settings: Participates as team player (e.g., groups projects) Works well with individuals from diverse backgrounds Uses ethical courses of action Demonstrates leadership skills Appreciate the importance of lifelong learning: Shows interest in career development Open to new ideas and challenges Willing to take on new responsibilities Pursues additional educational opportunities *The survey allowed employers to select N/A if a competency was not applicable for an employee. 47

52 Labor/Insight Jobs Page 1 of 8 3/2/2015 Occupations Last 6 months AND ( MSA : Tampa St. Petersburg Clearwater, FL (Metropolitan Statistical Area) ) AND ( Occupation : Veterinary Technologists and Technicians ) Top counties Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 0 unspecified or unclassified postings. PINELLAS, FL 14 HILLSBOROUGH, FL 5 HERNANDO, FL PASCO, FL 3 3 Top Titles Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 0 unspecified or unclassified postings. Veterinary Technician 24 Henna Tattooing 1 Copyright 2015 Burning Glass International Inc. 48

53 Labor/Insight Jobs Page 2 of 8 3/2/2015 Education and Experience Note: 52% of records have been excluded because they do not include a degree level. As a result, the chart below may not be representative of the full sample. Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 13 unspecified or unclassified postings. High school 36% 64% 11 Certificate or Associate's degree 100% 1 Bachelor's degree 100% 5 8+ years of experience 5 to 8 years of experience 2 to 5 years of experience Less than 2 years of experience 49

54 Labor/Insight Jobs Page 3 of 8 3/2/2015 Top Skills Note: 52% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample. Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 13 unspecified or unclassified postings. Anesthesiology 10 Surgery 7 X Rays 5 Client Wellness Education Medical Software Preventive Care Mathematics Radiography Screening Patient Care 3 3 Prophylaxis Urinalysis Injections Laboratory Testing Laundry Physical Demand Laboratory Procedures Cleaning Patient Positioning Necropsy Ear Cleaning Sedative Otoscope Patient Restraint Parasitology

55 Labor/Insight Jobs Page 4 of 8 3/2/2015 Top Industry Sectors Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 2 unspecified or unclassified postings. Professional, Scientific, and Technical Services Health Care and Social Assistance

56 Labor/Insight Jobs Page 5 of 8 3/2/2015 Top Employers Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 4 unspecified or unclassified postings. Largo Veterinary Hospital 4 Banfield Pet Hospital 4 Central Animal Hospital On Pinellas Point Vca Antech Incorporated 2 2 Ez Vet Florida Veterinary Clinic Companion Animal Hospital Eye Care For Animals Tampa's Lowry Park Zoo Tampa Bay Veterinary Medical Group Tampa Bay Veterinary Specialist & Emergency Care Center Central Animal Hospital Thumbtack

57 Labor/Insight Jobs Page 6 of 8 3/2/2015 Salary Distribution Note: 84% of records have been excluded because they do not include salary information. As a result, the chart below may not be representative of the full sample. Mean real time salary = N/A Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 21 unspecified or unclassified postings. Less than $35,000 4 *This report uses data from real time job postings. For additional salary data by occupation from the Bureau of Labor Statistics, please refer to the summary tables options under the occupation category on the "Create reports" tab. 53

58 Labor/Insight Jobs Page 7 of 8 3/2/2015 Job Counts By Year This report shows data for the following time periods: 2007, 2010, 2011, 2012, 2013 and Any active time period filters have not been applied. Percentages shown are out of the total number of postings for your selected location. Please also note that these results reflect point in time data and are subject to change as improvements are made to our aggregation and reporting methodologies. Burning Glass does not recommend use of this data for time series reporting. Sep. 01, 2014 Feb. 28, 2015 There are 25 postings available with the current filters applied. There are 0 unspecified or unclassified postings. Year To Date 0.02% % 0.04% 0.04% % % % 54

59 Program Action Plan Program: AS Veterinary Technology Date Completed: March 23, 2015 Prepared By: Richard M. Flora, DVM MSBA I. Action Plan Items: Action Item Measure Addressed Completion Date Responsible Party 1 Place survey similar to alumni survey in final semester course to prepare students for the survey and acquire information regarding employment. Recent Alumni Survey, Employer Survey October 2015 Tricia Gorham, MA CVT 2 Create Veterinary Technician National Examination review course. Industry Certification Attainment October 2015 Tricia Gorham, MA CVT 3 Evaluate summer internship with AEI for Sea Turtle Rescue in Australia. Internship Enrollment 12/31/2015 Tricia Gorham, MA CVT Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 55

60 II. Special Resources Needed: None III. Area(s) of Concern/Improvement: The above action items address our concerns relating to the return rate for our alumni surveys, VTNE pass rate, and increasing the out-of-class opportunities for our students. By introducing the alumni survey to our students during their final semester in our program we hope they will be more familiar with the survey and complete it when they receive the survey after graduation. Increasing the return rate for the alumni survey will also result in more employer surveys being sent, as our graduates places of employment are identified on the alumni survey. Developing a Veterinary Technician National Exam review course will provide an organized review for the VTNE, and respond to requests from our students for a review course. The result will be an increased success rate for our students on the exam. Adding a summer internship in Australia will provide another international opportunity to experience veterinary technology in another part of the world. Developing an appreciation for other cultures through first-hand experience will result in life-changing attitudes for our students. Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved.

61 References Rule 6A (5). Florida Administrative Code, Accountability Standards. Retrieved October 2002, from the Division of Community Colleges Web site: Contact Information Please address any questions or comments regarding this evaluation to: Sabrina Crawford, M.A. Executive Director, Institutional Research and Effectiveness St. Petersburg College, P.O. Box 13489, St. Petersburg, FL (727) Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 57

62 Appendices Veterinary Technology - AS Enhanced Comprehensive Academic Program Review Institutional Research and Effectiveness Copyright St. Petersburg College, March All rights reserved. 58

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69 Program Assessment Report Program: Veterinary Technology Report Year: Drafted by Richard Flora on Oct 3, 2014 Data Files VTNE test scores March/April 2013 through March April 2014 Overall Introduction In support of the mission of St. Petersburg College, faculty committees established several specific goals. Two of these goals, as stated in the College s Mission Statement are to: Expand student access to baccalaureate programs, bachelor's degrees, graduate degrees, and careers; as well as prepare lower division students for successful transfer into baccalaureate programs through the associate in arts and articulated associate in science degree programs Perform continuous institutional self-evaluation and efficient and effective operations to assure a culture of excellence in student services and academic success It is the intent of St. Petersburg College to incorporate continuous improvement practices in all areas. Assessment reports provide comparisons of present and past results which are used to identify topics where improvement is possible. The following sections illustrate how SPC has traditionally used past results as a vital tool in achieving its commitment to continuous improvement. Program Learning Outcomes #1: The student will recognize the principles of pharmacology, classes of drugs, and be familiar with the pharmacology of commonly used medications. I. Use of Past Results The assessment findings indicated that the desired results were met for each Veterinary Technology National Examination (VTNE) administration except for the June 2004 test. Faculty were informed about the performance of students on the exam each time it was administered. The performance of graduates was analyzed and discussed at one of the weekly program staff meetings as soon as the results were available from each exam. The assessment findings indicated that SPC students taking the Veterinary Technology National Examination (VTNE) scored above the national average for both the June 2007 and January 2008 administrations of the test in the area of Pharmacology. The assessment results indicated that the Veterinary Technology students who took the national examination scored above the national average for all four administrations of the test in 2010 and 2011 in the area of Pharmacology. The program indicated that they would continue to monitor students' performances on the test and make modifications to our curriculum as needed. II. Methodology Means of Assessment: In the Veterinary Technology program the American Association of Veterinary State Board's Veterinary Technician National Exam (VTNE) is used to evaluate the students. This exam is part of the licensing, registration or certification requirements for a veterinary technician in the majority of states. The group results from the exam for each administration are tabulated by the program director. Date(s) of Administration: January, June 2009; January, July/August, and November/December 2010; March 2011 Method: The Veterinary Technician National Examination (VTNE), owned and administered by the American Association 65