Enterprise Architects G-Cloud Service Catalogue

Transcription

1 Ensuring business value from Enterprise Consulting Enterprise Architects G-Cloud Service Catalogue London Office (HQ) 29 Harley Street London, W1G 9QR, UK Tel: Fax: [email protected]

2 Enterprise Architects Services Introduction Since 26, Enterprise Architects ( has established an enviable international market leadership in Strategy, Planning and Enterprise. Enterprise Architects are a specialist, results focused consultancy that offer independent advice, support and leadership of Strategy and Enterprise. We partner with public and private sector organisations to deliver IS/IT Strategy, Enterprise and Client Side Partnering best practice capabilities, principles, methods and frameworks. Please note that Enterprise Architects is one of only four companies worldwide licensed to provide professional TOGAFTM consulting services. Additionally, our quality assurance and environmental standards are supported through our accreditations in ISO 91 and ISO 141. Our practices are structured to provide expertise at enterprise, domain and solution architecture level as well as client side partnering in areas such as program and project management and supplier management and supplier selection. Taking an organisational, program or project focus as required our capability can be engaged as either a support function, assisting your team during peak periods of demand or in a leadership capacity, leveraging our deep experience across numerous engagements. For the AG engagement EAL propose to take a leadership capacity to deliver our signature-consulting product Enterprise Capability Development & Operating Model. Our unique selling point is our ability to establish and drive benefit led opportunities and solutions through our sophisticated architecture development techniques. It is typical for clients to retain our expertise and continue to partner with EAL to successfully deliver complex programs and projects established by EA engagements that are both strategic and benefits led. This ensures maximum alignment to corporate goals, reducing risk and providing maximum return on investment. In many cases we have been able to self-fund new programs of work from the benefits established in the EA work through the opportunities derived and developed in the Enterprise architecture. Our consultants are highly experienced individuals armed with deep understanding of IS/IT Strategy, Enterprise, Change Management, Program and Project Management and Delivery, drawing on a wealth of knowledge and experience to ensure the highest quality of service.

3 Accreditations and Certifications Member of the Worldwide institute of Software Architects Quality Management Environmental management Member of the British Standards Institute Gold Member of the Open Group One of only 4 companies worldwide TOGAF professional services accredited Member of the British Computer Society

4 Service Catalogue Strategy & Planning Vision & Mission Business Strategy IT Strategy Roadmaps Programme & Project Solution Delivery Enterprise EA Capability & Operating Model EA Consultancy EA Methodology & Framework (TOGAF) EA Capability Assessment EA Governance & Planning Function EA Project Initiation & Mobilisation EA Content Development Security Business IT Advisory Programme & Project Management Programme & Project Recovery Project Planning & Scheduling Stakeholder Management Solution Definition Requirements Management Business Analysis High Level Design (Applications/Infrastructure) Integration Design Authority Technical Review Service Oriented (SOA) Consulting IT Disaster Recovery Business Continuity Planning

5 Strategy & Planning What is it? Strategy & Planning is an organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization's direction in response to a changing environment. It is a disciplined effort that produces fundamental decisions and actions that shape and guide what an organisation is, who it serves, what it does, and why it does it, with a focus on the future. Effective strategic planning articulates not only where an organization is going and the actions needed to make progress, but also how it will know if it is successful. Our service begins by working with you to clearly define your goals, objectives and desired future state of your organisation (Vision & Mission). Enterprise Architects can then establish a strategy formulation, where a high level strategy and plan is developed over an agreed time horizon. A strategic plan is a document used to communicate with the organisation the organizations goals, the actions needed to achieve those goals and all of the other critical elements developed during the planning exercise. A roadmap can then be defined to establish the enterprise vision. Services we offer: Vision & Mission Business Strategy IT Strategy Roadmaps

6 Vision & Mission Develop a Vision and Mission assessment including scenario planning. Perform a SWOT analysis. Develop a Strategic Plan ,2 2 1,2 18,33 19 Business Strategy IT Strategy EA Capability & Operating Model Roadmaps Service Description Enterprise Architects offers a service to develop a Vision & Mission tailored to your individual needs. Without a clear corporate mission and a shared vision of the future to guide actions, the typical large company would be ungovernable. The direction in which the organisation is heading and the outcomes it is trying to achieve is often poorly defined. A mission expresses the organization s timeless aspirations and values. A vision is more practical and describes a desirable end state consistent with the mission that will be realized within a finite period. And a strategy is the plan to realize that vision. Several key questions are central to the development of mission and vision: For what broad principles and aspirations does our company stand? What specific medium-to-long-term strategic goals are we working toward? How do we ensure that our mission is broadly embraced across the organization and not just seen as words on paper? How should we develop and communicate our vision to foster the broadest possible alignment? We have extensive experience in helping clients express their mission and sharpen their vision. These are some of our typical projects: Exploring Futures with Scenario Planning. We define and pressure-test a medium-to-long-term vision through the development and exploration of a carefully drawn set of future scenarios. Mission and Vision Development. We work with clients to craft, communicate, and establish a mission and then to shape a related vision for the business. Sample Deliverables: Balance Scorecards (Systematic framework for strategic planning) SWOT Analysis (strength, weakness, Opportunities, Threats) Mission and Vision Assessment (Internal and External) Mission and Vision Development Mission/Vision Statements Scenario Planning Visual Strategic Plan

7 Business Strategy Business strategy for a new initiative. Understand mission and objectives to develop an actionable business strategy. Includes Interviews of up to 1 stakeholders. Enterprise Architects offers a service to develop a Business Strategy for your organisation. Business strategy is a process that enables a senior management team to navigate from where they are today to where they aspire to be. We offer a full range of business strategy development services from situational analysis through identity development to planning, designing and implementing the change portfolio that will deliver your future goals Business case development & authoring; 1,2 1 Feasibility studies; 1,2 1 Business change intervention design and delivery; 42,2 42 Service Description Vision & Mission IT Strategy EA Capability & Operating Model EA Consultancy Roadmaps Our approach is tailored to a client s specific needs drawing from an integrated range of client-side services including: Business strategy development; Success requires an intimate understanding of identity. The future can then be considered through: the ambitions of the senior team, the aspirations of key stakeholders and the many opportunities that can be identified. Our experienced consultants have expertise in business analysis, stakeholder engagement, creative design, innovation and facilitating business change. These future goals can be qualified against reality based on the pace at which the organisation can be developed. When we help senior teams to develop strategy we: Work with them to understand their business today and its current identity; Analyse the business context and identify potential opportunities; Synthesise potential end-states in conjunction with the senior team; Lead evaluation workshops to select preferred goals; Provide portfolio planning services to calibrate investment in change; Create strategic roadmaps and other communications products to inspire everyone involved; Deliver communications to internal and external stakeholders.

8 IT Strategy Refreshing of a client s IT Strategy to develop the IT Vision, Mission and Principles. Development of the Business & IT Themes and a Roadmap ,2 1,2 2 4,8 6 Business Strategy Vision & Mission EA Capability & Operating Model Roadmaps Service Description Enterprise Architects offers a service that provides our clients with an IT Strategy using our strategic frameworks and applying information technology to achieve business goals. will define a business-focused IT strategy that delivers value across all business functions as well as assessing the cloud adoption of existing IT infrastructure within an organisation to various deployment models. Deliverables IT Vision, Mission and Principles Business Themes Technology Themes Conceptual The concrete outputs will include the strategic initiatives, candidate projects and a roadmap. 2 Organisational Trends Organisation ICT Strategy Business Vision and Mission 1 Business Ecosystem Key IT enablement focus areas IT Vision, Mission and Principles Business Themes Conceptual 3 IT Strategy Technology Themes Technology Ecosystem Key IT operational focus areas 4 Strategic Initiatives Projects and Roadmap Service Benefits By defining the IT strategy of your organisation across all areas of the IT function, we help set a business-focused strategic direction to your IT organization. Additionally, we help you with the following benefits: Align IT vision and objectives with business goals and strategy Define the organization structure, accountability and decision rights Maximize the value delivered by IT assets Measure the performance of IT Establish governance mechanism to ensure program success

9 Roadmaps ,2 1,2 1 14,9 16 Applications Infrastructure Project Management IT IT Governance Governance Integrated ERP/SIS Collaboration & Knowledge Management Business Business Reporting Reporting & & Analytics Analytics Information Technology Trends Prioritisation Strategic Alignment vs. Organizational Benefits.9 Business & Technology Themes Organisation Strategic Goals Trans form ation Gove rnance SIS/ERP Planning Learning Planning.8 Conceptual Inf rastructure SIS.7 TMS Grants.6 CRM Business Priorities LMS Funds Smart Classrooms Security HRMS IT Service Management. Portal FMS ILM BC/DR.4 Learning & Assessment Collaboration A nalytics IT Governance Phase 2 SCM ECM.2 Self -Service EA M.1 EA I Mobile Enrollment Management Strategy Financial Aid Strategy Student Services External Relations Student Engagement Strategy Public Relations Strategy Academic Program & Operating Policy Course Design & Approval Admission Standards & Policy Scholarship Funds Management Co-curricular Initiatives Planning Curriculum Management Faculty Development Program Admission Quality Management Donor Reporting Student Engagement Monitoring.9 Impact Enrollment Management Academic Strategy Curriculum Design Faculty Development Strategy Eligibility & Registration.. Student & Faculty Feedback Application Management Support & Administration Research Corporate Planning IT Strategy Research Strategy Outreach & Student Recruitment Strategy Financial Strategy Procurement Strategy Business Value Management Alliance & Affiliation Strategy HR Strategy Relationship Program Development Performance Management Project Management & Monitoring Grants Management Research Process Management Outreach Outcome Analysis Financial & Audit Control IT Governance Technology Transfer Proposal Tracking Relationship Tracking Procurement Monitoring Knowledge & Collaboration Facilities Administration Procurement Operations Student Enrollment Career Services Program Delivery Contract Research Instruction Delivery Library & Academic Services Application Evaluation Work-Study Programs Health & Wellness Relationship Management & Communication IT Operations Finance Operations Publication Mentoring & Academic Advising Degree & Certificate Processing International Admissions Scholarship and Awards Processing Student Activities Outreach Events Management HR Operations Legal Services Patent Administration Student Examination & Assessment Resource Scheduling Student Transfers Campus Services Alumni Affairs Housing Services Media Monitoring Priority Areas for the business High Medium Low Strategy Roadmap 213 Technology Technology Adoption Adoption & & Change Change Management Management Operations Sample Deliverables: Business Capability Roadmap; IS/IT Transformation Roadmap; IT Transformation Work Packages; Application Portfolio Rationalization IT Operations.3 Business Strategy Vision & Mission IT Strategy EA Capability & Operating Model Investment Investment in in Technology Technology Tech. rs Execute The roadmap will provide a sequenced and business priority linked view of how to deliver all Capability increments and/or Information Systems and Technology Infrastructure components that have been determined as part of the Future State. The project groupings will be highlighted on the program plan. The projects will be allocated to a release schedule. All IT transformation work packages will be defined at a high level. The Transformation Roadmap will define all key tasks, activities and milestones. Direct Strategy/Planning Enterprise Architects roadmap service uses our mature approach for developing roadmaps to support client programmes and projects. By using a combination of IT trends, conceptual architecture, business and technology themes, organization strategic goals and business priorities we will analyse these facets of information to create a strategic roadmap considering prioritisation of capability increments comparing strategic alignment and organisational benefits. Control Service Description Manage/Monitor Establish a Business Capability roadmap that considers the Business Vision, Mission, Principles and the organisation strategic goals. Strategic Alignment 218

10 Programme & Project What is it? Project and Programme service allows clients to select from a wide range of specifically targeted services or purchase an integrated endto-end service to better understand the project/programme performance in delivery of their objectives. Our overall objective is to provide you with the assurance that the solution that you have selected, be it purely Cloud based or a combination of Cloud and traditional components, does meet the expectations of your organisation. Our service begins by working with you to clearly define your Project and Programme Controls requirements and uses industry best practice methodologies such as Managing Successful Programmes (MSP), APMP and P3M3 to define the processes and appropriate tools to be put in place to enable your organisation to undertake more effective, efficient and confident decision making to enable business change. We can support you and your stakeholders through the process to define the project controls system to be employed, including documenting the processes and helping you to implement them. We measure our success by your success. We aim to gain the status of Trusted Advisor through the hard work and dedication of our consultants. Benefits: Services we offer: In addition to the benefits provided by each individual service the Integrated Project and Programme Controls approach helps you to establish processes that are appropriate for your organisation and to deliver your objectives under control. Programme & Project Management Programme & Project Recovery Project Planning & Scheduling Stakeholder Management

11 Programme & Project Management Establish a risk management process and framework for identifying and capturing all risks across a project. Handover the risk process to the client for on-going continuation ,2 1,2 6 1 Programme & Project Recovery Project Planning & Scheduling Stakeholder Management Service Definition Enterprise Architects programme and project management services are a core capability of our portfolio. We achieve successful results through using our own methods, based on well-tried principles, in addition to established public methodologies such as OGC s Managing Successful Programmes (MSP) and PRINCE2. Our consultants are known for their pragmatism, their ability to scale management activities to the size and complexity of the project and for the collaborative way they work with client teams. Enterprise Architects approach is to utilise our vast programme management experience and the expertise of its consultants, particularly in areas like business case development, to deliver clients the best possible outcome. Example types of programme and project management services that can be provided include: Risk & Issues Management EAL provides qualified (MoR) Risk & Issues Managers ensuring the portfolio, programme or project has effective processes and framework in place to identify, monitor and resolve risks and issues, using best practice tools and techniques. PMO/PSO Defining and maintaining the standards and processes related to project management within an organisation, using best practice methodologies including Prince 2, MSP & P3O. Vendor/Supplier Management EAL provides experienced vendor/supplier management expertise to oversee the third party relationships, measure performance and manage performance reviews to ensure successful project outcomes. Communications Management Communications management resources provide stakeholder management, creation and implementation of communications plans and strategies, for the project and/or the wider organisation. Project Planning EAL project planning resources define the planning framework, standards and tools for the project and monitor progress throughout each phase, using best practice methodologies.

12 Programme & Project Recovery Initial view of the programme including outline recovery plan. Document specifying initial position. Review of the initial position with client stakeholders ,2 1 1,2 12, 1 Service Definition Enterprise Architects offer a Programme & Project Recovery services provide a solution that repair failing or failed projects. Programme Recovery is different from normal project management. Programmes can often go off track and fail. Large scale, complex and IT enabled programmes are the most likely victims. The consequences for organisations can be disastrous hitting cash flow and bottom line results, damaging reputation with customers and diminishing morale within the business. The problem is that most organisations either do not recognise the symptoms of failure early enough, or do not know what actions to take to recover or even salvage a failing project. Recovery projects usually have high visibility at Board level, they get talked about widely as people like to speculate and second guess the outcomes and stress levels increase. There will be a sense of urgency and a need to take measured short cuts and apply rapid recovery techniques if a programme is to deliver to its original or revised objectives. Experience in knowing how to get it right first time is essential. This Service is all about recovering the programme or a component of the programme for example, programme office services or technical architecture. This Service is also about taking and enforcing accountability. This type of Service only works when we are integrated at the appropriate level within your company's organisation and all parties fully understand the authority and reporting lines. Either a precursor or one of the first deliverables from this Service would be a Programme Review. Programme & Project Management Project Planning & Scheduling Stakeholder Management A typical set of deliverables from this Service could be: Initial view delivered after 1 week; Detailed recovery plan delivered after 4 weeks; Customer recovery plan after 4 weeks; Review of original business case and contract after 8 weeks; Detailed action plan against business case and contract after 8 weeks; Cost recovery plan after 8 weeks; Improved customer confidence after 12 weeks; As each engagement is bespoke to your company, timescales and delivery may vary

13 Project Planning & Scheduling Production of a detailed project/programme schedule of up to 3 lines to support your project objectives. Present the plan to the project stakeholders ,2 1,2 13,7 17 Programme & Project Management Programme & Project Recovery Stakeholder Management Service Definition Enterprise Architects offer a Project Planning & Scheduling service that defines the planning framework, standards and tools for the project and monitor progress throughout each phase using best practice methodologies. Our core skills include: Key Skill Areas: Multiple Scheduling Tool Knowledge and Capability (Primavera, P3E 4-6.7, Suretrack, Open Plan, Microsoft Project); Work Breakdown Structure Development; Project Planning & Scheduling Mentoring; Critical Path Analysis; Resource Profiling / Levelling Analysis; Schedule Target / Baseline Management Analysis; Schedule Change / Revision Management; Project Status Updating & Impact Analysis, Performance Data Analysis (SCurves, PFs & KPIs), Report Development; Project Controls Gap Analysis; Defence Integrated Baseline Reviews (IBR). Deliverables: Deliverables: Critical Path Method (CPM) Scheduling; Program Management Schedules; Preliminary Schedules; Linear Schedules; Periodic Scheduling Updates; Planned and As-Built Analysis Schedules; Resource and Cost Loaded Schedules; Construction Project Acceleration; Schedule Delay Analysis and Quantification; Time Impact Analysis; Risk Analysis; What if Scenarios; Window Analysis; Linear Schedule Analysis; Collapsed As-built;

14 Stakeholder Management Using the TOGAF stakeholder analysis process identify and interview all stakeholders across the Enterprise (of a ~ 1m project) and develop a Stakeholder Map Matrix. Produce a stakeholder management plan ,2 1,2 16,7 2 Programme & Project Management Programme & Project Recovery Project Planning & Scheduling Service Definition EAL Stakeholder Management services establish a process to identify and capture relevant stakeholders, define stakeholders interests and develop a management plan. The identification of the key players in the engagement, both formal and informal, using a stakeholder Analysis Process. Different stakeholders may be uncovered as the engagement progresses through into Opportunities & Solutions, Migration Planning, and Change Management. The mapping of Stakeholder interest/power matrix indicating power, influence, interest of each Stakeholders along with a strategy to adopt for engaging them. Deliverables: Stakeholder Analysis; Stakeholder Interest/Power Grid (RACI) Matrix; Stakeholder Management Plan Benefits: The input of key stakeholders can be used to shape the architecture - this ensures their support and improves the quality of the models produced; Good relationship with stakeholders will facilitate the availability of more resources, thus making the architecture engagement more likely to succeed; Clear communicating with stakeholders early and frequently will ensure the architecture team can fully understand the architecture process, and the benefits of enterprise architecture; this means they can support the architecture team more actively when necessary; The architecture team can more effectively anticipate likely reactions to the architecture models and reports, and can build into the plan the actions that will be needed to capitalize on positive reaction while avoiding or addressing any negative reactions; The architecture team can identify conflicting or competing objectives among stakeholders early and develop a strategy to resolve the issues arising from them.

15 Enterprise What is it? An Enterprise (EA) is a conceptual blueprint that defines the structure and operations of an organisation. Just as provides a blueprint for constructing a building, Enterprise provides a blueprint and roadmap for aligning business strategy with IT. The aim of an Enterprise is to support the determination of how an organisation can most effectively achieve its current and future objectives. The Enterprise provides a guide to direct the evolution and transformation of enterprises with technology. Enterprise has grown in prominence and stature as a key enabler to organisational success. Enterprise provides the basis from which data, organisational accountability, technology capabilities and detailed process can be developed with a consistent, reusable framework. Enterprise is becoming a MUST for managing today s increasingly complex business environment. If it is successfully defined, implemented and followed, EA should deliver a simple set of benefits better, faster and cheaper. However, this is a long(er) term proposition and requires time and effort. The benefits reported from our client engagements include: The benefits of EA reported from our client engagements include: We offer the following services: EA Capability & Operating Model EA Consultancy EA Methodology & Framework (TOGAF) EA Capability Assessment EA Governance & Planning Function EA Project Initiation & Mobilisation EA Content Development Security Business IT Advisory A more efficient IT operation Better return on existing IT investment and reduced risk for future IT investment Faster, simpler and cheaper procurement of IT solutions Increased flexibility for business growth and restructuring Faster time-to-market for new products or even operational innovations Reduced business risk associated with IT Bridging of the business strategy & implementation gap Delivery of prioritized and appropriate solutions for the business

16 EA Capability & Operating Model Establish an EACM for a Government Department. The client has limited EA capability, processes or content. The outputs will include a target EA and roadmaps ,2 1 1,2 1 11,3 118 EA Consultancy EA Content Development EA Governance & Planning Function EA Methodology & Framework (TOGAF) Service Description Enterprise Architects signature consulting product and service will take an organisation from limited capability to a CMMI architecture maturity level 3 or 4 capability. Our EACM has been successfully implemented in over organisations worldwide. Our method and processes evolve and are refined with each client engagement to create a truly unique, efficient and lean technique for establishing an Enterprise capability quickly and cost effectively. EAL uses a 6 phase process for establishing EA capability within an organisation. The phases are their descriptions are highlighted below: Phase 1 - EA Project Initiation/Mobilisation This phase will review and assess the client environment to inform the definition and mobilisation of the Enterprise project. It includes defining and establishing the EA project, setting up an repository, deploying an framework and methodology (including tooling) and defining the Charter, Principles, Vision; Phase 2 - Develop Baseline EA This phase will document the current state Business, Information, Systems and Technology architecture for the organisation. All artefacts, deliverables and matrices created will contribute towards the development of the baseline Definition Document (ADD); Phase 3 - Develop Target EA This phase will document the future state Business, Information, Systems and Technology artefacts for the organisation. A Gap Analysis between the Baseline & Target s will be performed to define the resulting Requirements Specification (ARS). The Gap Analysis will where possible identify reuse & commonality from the baseline architecture. Core deliverables include: TARGET EA: Framework population - Business, Information, Applications & Technology Domains; The artefacts, deliverables and matrices will contribute towards the development of the Definition Document; GAP ANALYSIS: Business, Information, Applications & Technology - Requirements Specification; Phase 4- Migration Planning & Roadmaps Development This phase will develop an Integrated Road Map that incrementally transitions the current environment to the defined target state. The road map will provide a framework for prioritizing and sequencing activities based upon the organisation expectations and anticipated constraints. Grouping appropriate related architectural components together will aid in the identification and specification of proposed IT projects that need to be documented in the roadmap. Phase - Establish EA Governance This phase will establish the governance Operating Model for the client. It will establish the operating processes, lifecycle, roles and responsibilities, training needs for the function. It will also establish a EA function roadmap for the client; Phase 6 - Sustainability of EA Discipline This phase addresses the Post-Execution support and follow up activities that are expected of a long term partner. This phase will ensure that the EA Discipline is maintained and resourced through an actionable plan derived from an EA Capability Maturity Assessment and the EA governance planning previously established. EAL will certify the Enterprise Capability to the TOGAF 9.1 standard. An training plan will be developed and agreed with the Client. All training will be conducted using EAL's TOGAF 9.1 training products.

17 EA Capability & Operating Model (Continued) Enterprise Operating Model Enterprise Mobilisation EA Strategy & Objectives EA Value Case Comms Plan Performance Criteria Roadmap & Execution Plan Method & Framework Goals & Objectives EA Charter EA Principles EA Capability Model Tools Project Schedule Governance Model Operating Processes Roles & Responsibilities EA Design Authority Management Governance EA Project Initiation/Mobilization Policies Enterprise Framework Sustainability of EA Discipline Develop Baseline EA Establish EA Governance Develop Target EA Roadmaps Development Business Context IT Context Business Strategy Business Requirements Business Vision IT Strategy IT Portfolio IT Vision Business Principles Information Strategy Goals & Objectives IT Policies Security Policies Project Funnel Enterprise Business Enterprise Information Enterprise Systems Enterprise Technical Enterprise Security Conceptual Conceptual Conceptual Conceptual Logical Logical Logical Logical Conceptual Logical Physical Physical Physical Physical Physical Roadmaps Roadmaps Roadmaps Roadmaps Roadmaps Opportunities & Solutions Migration Planning Opportunities & Solutions Transition Migration Approach Planning Opportunities & Solutions Migration Planning Opportunities & Solutions Migration Planning Opportunities Measures & Solutions Transition Migration Approach Planning Sustainability EA Training Mentoring Maturity Assessment Monitoring EA Awareness TOGAF Training

18 EA Consultancy Conduct an Opportunities and potential Solutions analysis of the applications and technology portfolio to establish a set of prioritised projects that result in cost avoidance benefits ,2 1,2 1 21,2 2 EA Capability & Operating Model EA Content Development EA Capability Assesment Service Definition This service provides a bespoke set of EA Consultancy services to the client. EAL have performed many Enterprise consulting assignment since our inception in 2. We probably boast the widest and richest range of value adding consulting capabilities within the field of Enterprise. Listed here are examples of the types of short term consultancy programmes Enterprise Architects undertake: Enterprise Business Case Development; Enterprise to support Large Scale Procurements; Enterprise Framework definition, development and establishment; Opportunities Analysis through Enterprise ; Enterprise for Strategy Planning; Enterprise Tools Evaluation & Selection; Enterprise Mentoring (effective use of our training consultants to provide you with expertise throughout the difficult key early establishment stages of your architecture practice); Enterprise Project and Programme Management Resourcing; Enterprise Issue Analysis (IA) workshops (assists the client in resolving difficult and time consuming Enterprise issues especially in complex programs where there maybe multiple Enterprise vendors being employed); TOGAF /General Enterprise consultancy Services (Resourcing); Workshops: Establishing the link between ITIL, Prince 2, TOGAF, COBIT, SOA etc. (i.e. Making Enterprise work for you ); Enterprise for strategic change programmes; Enterprise Governance development programmes Business Process analysis, alignment, reporting and recording Purpose: EAL can work to an agreed terms of reference and scope the EA consultancy to the client requirements.

19 EA Methodology & Framework (TOGAF) Establish an EA methodology and framework using EAL s extended meta model. Setup an Repository that will allow for developing a complete EA project ,2 1, EA Project Initiation & Mobilisation EA Methodology & Framework (TOGAF) EA Capability Assesment EA Consultancy Service Description Enterprise Architects offer a service that will take our framework, methodology and toolkit and adapt it to meet the client s EA modelling requirements. Enterprise Architects has extended the TOGAF meta model to arrive at an Methodology and Framework that allows businesses to manage their architectures in a quality, consistent, demonstrably strategically aligned and integrated manner. Enterprise Architects Methodology and Framework will support the delivery of Corporate Models (or Blueprints). The Enterprise Meta Model & Framework product will provide the following: Catalog of Content Meta Model entities; Characteristic/Attribute Definitions; Characteristic Usage matrix of Meta Model entities and characteristics; Meta Model relationships. The Repository will be defined, setup and user documentation produced within this deliverable. Enterprise Architects has actively contributed towards the TOGAF methodology since 26 and we are Gold Open Group members. EAL has provided notable contributions to the TOGAF methodology that include development of the Content Framework (ACF) and the Business artefacts and viewpoints list. Our value added framework covers all aspects of the Enterprise including Business, Information, Systems, Technology, Security, Financial and Governance. An overview diagram of the framework is provided to the right. Contextual Why do we need to change the Organisartion s IT/IS? (the business vision) Governance Security Business Conceptual Information Information Technology Systems Infrastructure What do we want to change to? What is the desired situation? Logical How can we realise that? The ideal Solution Physical With what can we Realise it? Solution Options

20 EA Capability Assessment Conduct an EA capability assessment for the client. Review the maturity of any existing EA artefacts and processes within the organisation. Produce a maturity assessment report and recommendations for improvements ,2 1,2 24,4 3 EA Capability & Operating Model EA Methodology & Framework (TOGAF) EA Capability Assesment Service Definition Enterprise Architects offer a service that will deliver an assessment of the enterprise architecture capability and maturity of an organisation. The assessment gauges the following: The readiness of the enterprise to deliver Enterprise (EA) The maturity of any existing EA artefacts and processes within the enterprise The suitability and integration points with other crucial enterprise functions such as the project office, operations management and risk management The assessment is based on industry best practices as well as innovative and pragmatic methods for delivering the best value to money EA effort. The approach used to conduct the assessment has the following foundation: The TOGAF industry standard EA framework is assumed The TOGAF Development Method (ADM) is assumed Sets of required deliverables are discovered and assessed. These deliverables can be diagrams views, catalogues, matrices in various formats Metrics are applied to each deliverable to ensure their suitability - for example maturity level, completeness, cost/benefit, risks A gap analysis is conducted An Assessment Report is produced, including an Improvement plan, enabling the EA effort to move forward Identify Framework and meta model Discover EA deliverables Identify related Deliverables Assess Maturity and Quality Metrics Analyse Deliverables Conduct Gap Analysis Create Assessment Report Define Improvement plan The assessment is based on industry best practices as well as innovative and pragmatic methods for delivering the best value to money EA effort.

21 EA Governance & Planning Function Create an Governance model and embed the EA function within the organisation s environment. Define all roles and responsibilities ,2 1 1,2 2 36,3 42 EA Project Initiation & Mobilisation EA Methodology & Framework (TOGAF) EA Capability Assesment Service Description Enterprise Architects offers a service that will establish an Governance & Planning Function for the client. It will establish the operating processes, lifecycle, roles and responsibilities, training needs for the function. It will also establish a EA function roadmap for the client; Enterprise Architects will work with the client to establish the Enterprise Governance and planning function. This service will establish the key governance bodies and boards in the form of a Design Authority that will ensure cohesion of solutions, projects and key stakeholders across the organisation, ensuring a transition from an operating in silos organisation to a centralised change function positioned within the Office of the CIO. The work completed through this service will ensure that the EA function is centralised and positioned within the key business and IT decision making processes within the client environment. Deliverables: Creation of Governance Principles - These are principles that apply across all areas of governing the. These principles capture and embody the Governance processes of the organisation; Development of the Governance Model - A visual representation of the teams and interactions required to manage the. This includes the identification of key roles. The model provides a basis for organisational design; Development of the Operating Processes - Shows how the cycle of change will operate around the Enterprise. Describes the operating processes for Change Management, Release Management and other important change control processes; Specification of the Roles and Responsibilities - A set of Terms of Reference to support the key roles identified in the Governance model. Basis for capability assessment and recruitment; Planning for the Enterprise Function - A High level plan detailing the future steps of the function; Governance Presentation Summarises the Client Governance Structure for communication purposes; Purpose: Project Governance is key to aligning IT activity to business goals, cost control and providing IT value.

22 EA Project Initiation & Mobilisation Setting/restarting an EA Project for an organisation that will result in the necessary deliverables to ensure that the EA is correctly initiated and mobilised ,2 1,2 24,3 3 Service Description Enterprise Architects offers an Enterprise start up service that will review and assess the client environment to inform the definition and mobilisation of the Enterprise project. The service includes defining and establishing the EA project, setting up an repository, deploying an framework and methodology (including tooling) and defining the Charter, Principles, Vision; Deliverables: Enterprise Guiding Principles Enterprise Goals & Objectives Enterprise Cost/Benefit Analysis Preliminary Project Schedule Enterprise Mission Statement/Charter/Glossary Enterprise Value Case Enterprise Method & Framework Performance Measurement Criteria Key Stakeholders Identification & Engagement/Interviews Establishment of an Repository High Level Business Imperatives & Principles Vision Presentation and Agreement for Execution of Plan EA Capability & Operating Model EA Governance & Planning Function EA Methodology & Framework (TOGAF)

23 EA Content Development Develop a conceptual data model of the current landscape. Interview up to stakeholders. Replay the model back to a group of stakeholders ,2 1,2 1,8 2 Service Definition Enterprise Architects EA content development service allows organisations to select from our extensive catalog of over 1 architecture artefacts across business, information, systems, technical and security architecture domains. Our rich catalog of artefacts, diagrams, matrices and catalogs can be used and populated as a service to the client. Please find below a sample of typical artefacts that can be provided and populated as a service. Our core artefacts are based on TOGAF 9.1 with a wide array of extensions especially within the business architecture and security architecture domains tailored to the client environment in all cases. Example artefacts and deliverables that can be selected include: Data Application Technology Core Data Entity Catalog Information System (IS) Services Model Technology Infrastructure (TI) Services Vision Service Catalog Technology Infrastructure (TI) Components Principles Information System (IS) Components Platform Decomposition Diagram Statement of Work Interfaces Catalog Environments and Locations Diagram Definition Document Data Entity/Business Function Matrix Application/Data Matrix Conceptual Data Model Logical Data Model Interface Control Documents (ICDs) Networking/Computing Hardware Diagram Requirements Specification EA Capability & Operating Model Business Security Data Dissemination Diagram Software Document (Integration) Application/Technology Matrix Transition Application/Function Matrix Technology Portfolio Catalog Data Migration Diagram Data Lifecycle Diagram Implementation and Migration Plan Role/Application Matrix Information Flows

24 Security Develop Phase 1 Assess and Structure of the Security. Carry out stakeholder interviews, develop security drivers and principles and information security governance controls for the client environment ,2 1,2 33,9 4 EA Capability & Operating Model EA Content Development Project Development Service Definition Enterprise Architects Information Security Planning consulting package and service is unique as it can either be tightly integrated with the Enterprise or delivered independently. Our Security deliverables can either be delivered independently or fully integrated into our Enterprise framework through utilisation of the Information Asset Catalog, Threat Agent Catalog and Domain Model. The service allows the client to incrementally develop the Security through phases or as an entire package. The Security framework has been established at many public and private sector clients facilitating information security strategic planning, architecture and design activities. Typical Security Deliverables: Phase 1 Assess & Structure Stakeholder Interviews & Information Gathering Security Drivers Security Principles Information Security Governance Phase 2 Information Security Definition Security Valuations Security Postures Security Domains Security Services Phase 3 Information Security Planning Security Roadmap Security Operations, Processes and Policies Security Overview Management Presentation Information Security Organisation Point Of View

25 Business Develop a Business Capability Model and a Component Business Model for a core central government department. Develop investment proposals for change ,2 17 1,2 29,7 3 EA Capability & Operating Model EA Project Initiation & Mobilisation EA Content Development EA Consultancy Service Definition Enterprise Architects Business service focuses on developing Business within the client environment. Business is a critical and fundamental part of an EA strategy, to ensure the future viability of a company s business model. It ensures that the business leadership is fully supported in planning their business strategy and transforming their business. Business architecture is concerned with the strategic implementation of an organization s business goals. Business architecture models include a company's organization, people, capabilities, services, functions, processes and information aligned with the organization's vision, strategies and goals. Using a practical business architecture approach, our business and enterprise architects provide expertise and best practices to ensure our customers successfully achieve their business vision, values and goals, make their strategic decisions and identify their future investments. Typical Business Deliverables: Benefits: Vision Strategic Themes, Strategies, Goals, Objectives and Performance Measures Business Model Business Capability Model (change management perspective) Component Business Model (operating model perspective) Value Chain (functional perspective) Service Model (outside In customer perspective) Business Process Model (inside out perspective) Business Scenarios/Value Streams (event driven perspective) Organization model Investment proposals Business architecture is the key to planning, coordinating and implementing an organization's business strategy, by providing the following benefits: Alignment of Business and IT Enabling innovation and change Enabling business strategy realisation Driving faster business transformation Provide knowledge base that gives senior executives a holistic view of the enterprise Supports investment decisions

26 IT Advisory Provide a technology risk assessment of the IT portfolio of up to 2 systems. Develop a report on the identified risks with potential business and technology mitigations ,2 1,2 22, 2 EA Project Initiation & Mobilisation EA Methodology & Framework (TOGAF) EA Capability Assesment Service Definition Enterprise Architects IT Advisory service provides support to executives and senior management. Effective IT Advisory therefore assumes critical importance and provides competitive advantage. IT Advisory at Enterprise Architects helps you identify technology risks and assess, design, implement and maintain security and controls that are optimal for your business. IT is challenging to get right and expensive to get wrong not only in terms of financial loss, but also in lost efficiency and potential regulatory infringements. The rapid pace of adoption of information technology (IT) has changed the way businesses and economies function the world over. With businesses constantly extending their use of technology into new areas to derive and provide strategic benefits, the world is getting increasingly interconnected. Information is now centralized. and we see businesses pushed to the edge of the networks. In order to race to the market, security for and controls over such critical information tends to get overlooked. The right technology, implemented properly, appropriately managed and monitored, can lead to significant gains in growth and efficiency. Enterprise Architects Advisory professionals offer the following to their clients: Clear business advice Use of information technology by business is fraught with risk. Our professionals offer quality technical inputs as well as practical business knowledge based on experience. This enables us to provide effective business advice to mitigate technology risks. Technology innovation Our professionals are trained on an on-going basis to identify and assess the changing business environment and new technologies. This enables them to provide advice on the emerging business issues, associated risks and also identify potential opportunities for your organization. Multi-disciplinary skills The Enterprise Architects IT Advisory team comprises internationally trained professionals with diverse educational backgrounds including business administration, accountancy, engineering, computer science and other disciplines. They are certified from internationally accepted bodies.

27 Solution Delivery What is it? Enterprise Architects Solution Delivery service provides a one stop shop for helping client s to succesfully implement a Solution within the context of a programme or project. It does not matter where a client atacually engages our services. We are able to hit the ground running within either a new or an already established project and can drop in and out of to provide a service such as Requirements Management or Business Analysis for a targetted piece of work. In some cases, you may wish to engage our complete range of Solution Delivery services starting with Solution Definition through to developing High Level Designs for the project. Enterprise Architects also offers specialist services for getting your organisation ISO certfied for either IT Disaster Recovery (ITDR) and/or Business Continuity Planning (BCP). We are able to take you from zero ITDR/BCP capability to having full plans and procedures developed that can be accredited to ISO standards. We can provide assistance with helping your organisation to establish a Design Authority that is capable of enforcing governance, quality and control Of Supplier business and technical documents submitted to the client. It may be the case that you wish to have an independent review of a technical Project with a view to providing an additional opinion or to confirm thinking within the client team. Our specialist Service Oriented Architectur e(soa) consulting will kick start your organisatin to establishing a SOA style to your environment. Coupled with the use of our Integration Service you will be assured of success Within implementing modern architectures for integrating your systems. We offer the following services: Solution Definition Requirements Management Business Analysis High Level Design (Applications/Infrastructure) Integration Design Authority Technical Review Service Oriented (SOA) Consulting IT Disaster Recovery Business Continuity Planning

28 Solution Definition To perform architectural analysis of the existing landscape. Define potential reuse options. Develop up to 3 solution options, evaluating each option against an agreed criteria ,2 2 1,2 27,6 34 Business Strategy IT Strategy EA Content Development Service Definition Enterprise Architects offers a Solution Definition service that will either lead or support your organisation when defining a new Solution for a programme or project. In partnership with you, our consultants will work to understand your organisational needs and define a solution that fits your requirements. Upon understanding your requirements we will work with you to identify the solution options which could range from integrating a selection of cloud solutions through to an end to end Managed Service. Enterprise Architects will work with you to agree the best approach to realising your solution vision and act as the trusted advisor in terms of defining the required solution definition outputs which include: Functional and Non Functional Requirements (If not pre-existing) Architectural analysis of the existing landscape with a view to informing the potential reuse for the future solution definition Perform an assessment and evaluation of the potential solution options. Define the advantages and disadvantages of each option. Work with the client to agree a recommended solution from the available options Develop a roadmap for the recommended option Our aim is to: Help you as the client be informed as to the range of solution options available providing an independent and expert input into assessing and evaluating the pros and cons of each approach. Support the Solution Definition through a structured method and approach. Objectively help the client to achieve a recommendation with supporting evidence and rationale Plan for such a change proposition providing the necessary collateral of information to assist with communications with project members, stakeholders and decision makers.

29 Requirements Management To capture all requirements across the functional and non functional requirements domain areas for a business change project. Interview up to 1 stakeholders and hold 3 workshops ,2 1,2 21,4 3 Business Analysis Solution Definition Service Definition Enterprise Architects offers a Requirements Management (RM) service that is a systematic approach to finding, analysing, documenting, prioritising, and tracing the requirements of a system. Requirements management keeps the requirements documentation up to date and ensures that any changes that are required are reviewed thoroughly prior to approval being given. All changes are tracked for compatibility and to ensure that the project is not creeping off course. Requirements can be captured and documented in the following documents, BRD, MRD, PRD, FSD/PSD/SRS using variable RM tool (e.g. IBM Rational RequisitePro, ARMT, etc) Requirements management includes the following tasks: Adopting a requirements management plan to define the process, team roles, artefacts, and more; Analysing the problem; Gathering and examining stakeholder needs; Defining the system through a vision document, use-case model, glossary, and other artefacts; Refining the definition of the system in detailed requirements, use cases, and documents; Using traceability to ensure coverage of feature requirements by use cases, functional requirements, or supplementary requirements; Managing the scope of the system through requirement attributes, documents; Managing requirement change with traceability and requirement attributes; All requirements are mapped to test cases; source code; design. This traceability is bidirectional. Possible Deliverables: BRD Business Requirements Document MRD Market Requirements Document PRD Product Requirements Document FSD Functional Specifications Document; PSD - Product Specifications Document; SRS - Software Requirements Specification Benefits: Effective requirements management improves the communication of project goals, enhances collaborative development, reduces project risk, and increases the quality of your product.

30 Business Analysis Develop a series of Business Process Models to elaborate a defined business activity. Includes workshops and subsequent interviews. Up to 1 Business Process Models will be developed with a walk through of the outputs with the client ,2 1,2 17,2 2 Business Strategy Business Solution Definition Service Definition Enterprise Architects offers a Business Analysis service that understands your core business vision and objectives helps us ensure we focus on the solution most likely to achieve them. All our business analysts are ISEB qualified. We have analysts who have expertise in all of our key industry sectors so that they are able to hit the ground running and ensure that no rock is left unturned when it comes to meeting the customer brief. Many projects have tight constraints in terms of time, cost or both - by understanding your key requirements and primary goals we can help prioritise development and suggest an appropriate phased approach to development if necessary. Business analysts work across all levels of an organization and may be involved in everything from defining strategy, to creating the enterprise architecture, to taking a leadership role by defining the goals and requirements for programs and projects or supporting continuous improvement in its technology and processes. Our services include: Business and Systems Analysis; Process and Systems Modelling; Requirements Engineering; Process Improvement; Business ; Business Relationship Management; Change Facilitation. Sample Deliverables: Business Requirements Catalog; Business Process Models; Business Rules Catalog.

31 High Level Design (Applications/Infrastructure) Develop a High Level Design for the Microsoft Dynamics CRM system encompassing the specific customisations required by the client. The functional requirements catalogue to be considered seeks to deliver around 2 custom changes ,2 1,2 2, 2 EA Project Initiation & Mobilisation EA Methodology & Framework (TOGAF) EA Capibility Assesment Service Definition Enterprise Architects High Level Design Service provides support to clients whom wish to outsource the High Level Design of an Application or Infrastructure related project encompassing one or many components. The Service will be provided as follows: Review of the customer s business and technical goals and entails creating and documenting a HighLevel Application and/or Infrastructure design; The Service will include reviewing the Application and/or Infrastructure requirements and creating a description of the physical and logical topology. The topologies will serve as the foundation for the Low Level Design that provides technical detail, including application/device configurations. The Service leverages the expertise and experience of Enterprise Architects Professional Services team in evaluating and recommending appropriate architectures, products and technologies. Deliverables Logical and Physical Views/Diagrams; Technical High-level Design Contents; Introduction (Overview, Requirements, Constraints, Assumptions, Risks, Key Drivers, Principles); Deployment View (Application and/or Technology); Support.

32 Integration Develop an Integration Strategy for the client assessing the current state of the Integration. Developing a future state Integration. Evaluating integration platform options and recommending a software product to suit the integration requirements ,2 1,2 37, 4 EA Project Initiation & Mobilisation EA Methodology & Framework (TOGAF) EA Capibility Assesment Service Definition Enterprise Architects offers an Integration service that supports organisations in linking together business processes and systems to ensure that the organisation operates in a joined up manner. Enterprise Architects has developed a methodology and process for integrating business systems regardless of where you are within the project or system lifecycle. Our process has been refined over the years to incorporate effective integration architecture styles and patterns to address integration problems such as: Embracing or implementing a Service Oriented ; Developing an Integration Strategy; Evaluating integration platform options and recommending a suitable platform considering the integration requirements; Moving from a series of point to point integrated systems to a streamlined single common solution that integrates the business processes, data and systems; Capturing and documenting existing interfaces into an Interfaces Catalog; Documenting Interface Specifications; Recommending Integration and Design patterns; Developing the As Is Integration and the To Be Integration.

33 Design Authority Setup a new Design Authority based on the Service Description provided. Establish all DA processes and gate deliverables. Define the DA terms of reference ,2 1,2 26,1 3 EA Governance & Planning Function High Level Design (Applications/Infrastructure) Service Definition Enterprise Architects offers a Design Authority (DA) function establishment service. A Design Authority is required to provide the necessary architectural direction, assure technical design, resolve technical design issues and be accountable for technical architecture decision making. Enterprise Architects can set up a Design Authority (DA) service that will establish a 3 stage process combined with a number of quality review gates that can be used to assure business and technical quality within deliverables provided to projects by internal staff and external suppliers. Enterprise Architects will establish the Design Authority process and key artefacts, matrices/catalogs and deliverables required at each of the following gates: Gate Registration and Process Advice; Gate 1 Feasibility Assessment; Gate 2 Detailed Design/Planning (Delivery Readiness Assessment); Gate 3 Build / Configure and Test (Transition Readiness Assessment); Gate 4 Implement (Operational Readiness Assessment); Gate Detailed Design/Planning (Benefits Realization & Close Out) An appropriate review and approval process including roles and responsibilities will be defined and agreed between the DA, client and supplier. A project plan that will document the tasks, activities and milestones for the assurance of each deliverable will be developed for each gate review. Milestone criteria for each gate will be developed as per client requirements to ensure that the project proceeds through delivery in accordance to a fully signed off set of supplier deliverables.

34 Technical Review A project team has delivered a new technical platform and the client requires an independent technical review to assure of the direction and or quality of the system ,2 1,2 2,7 2 Solution Definition Design Authority/Technical Assurance High Level Design (Applications/Infrastructure) Service Definition Enterprise Architects offer a Technical Assurance/Review service that can be applied to any client project or situation to provide an independent expert informed point of view. Enterprise Architects will examine your IS/ICT solution assessing the quality and completeness against a check list of predetermined criteria. The scope can include a review of the: Traceability of the architecture and design to requirements; Solution level architecture and design; Selection and use of technology for systems development/maintenance and production operations; Information security and ICT infrastructure protection; Impacts to existing infrastructure capacity; Non-functional characteristics including performance, availability, scalability, resilience; Software licensing impacts (where relevant); From a service-oriented architecture (SOA) perspective: re-use of existing services from the Service Registry; application of design principles for new services to maximise their potential for re-use; changes to existing services to ensure are made in a controlled manner: i.e. include impact assessment in consultation with the business and technical owners, regression testing of any impacted systems, and planned migration into production Conformance to the Organisation s strategic direction and corresponding enterprise architecture principles, architectures, and roadmaps; Technical risks and mitigation strategies; The review will also include proposals for mitigations, alternatives and/or options.

35 Service Oriented (SOA) Consultancy SOA Readiness Assessment providing a readiness assessment report, checklist and management summary ,2 1 1,2 13,3 12 Solution Definition Business Analysis EA Methodology & Framework (TOGAF) Service Definition Enterprise Architects provides expert Service Oriented (SOA) Consultancy services. Responding to an organisation s business and IT needs is a constant challenge in today s environment where you need to do more with less and still achieve agility and flexibility. Some organisations have turned to Service Oriented (SOA) as part of the solution, but how do you know if your organisation is ready? Implementing Service Oriented (SOA) means achieving greater business agility, empowering business users, increasing the value of IT and reducing the cost of integration. We help you get there. Enterprise Architects offers both full range SOA and as examples the following light SOA consulting packages: 1. SOA Readiness Assessment Assesses the readiness of the client to proceed with a project/programme/initiative based on SOA. Objective To review the initiative s readiness in terms of: Organisation, methods and approach Capability Risks, issues and constraints Deliverables Readiness assessment report Readiness assessment checklist Management summary Benefit Independent impact assessment of the organisation s ability to deliver the initiative with recommendations to de-risk/improve the probability of success. 2. SOA Roadmap Will look to define a sequential milestone plan of activities and risks and considerations to achieving the desired state. Gap analysis between the current state and the desired state will be established. Objective To define the TO BE state and review the CURRENT STATE To create the transition plan To agree the budget and resource requirements for the transition application and vendor To define the roadmap to achieve the enterprise vision Deliverables Prioritised and sequenced plan with associated descriptions Defined management objectives and aligned deliverables Resource estimates and execution capability profile Benefits Independent view of current position, risks, constraints and recommendations for achieving the vision of the SOA roadmap.

36 IT Disaster Recovery Conduct the Business Impact Analysis (BIA) and develop an IT Disaster Recovery Strategy. Interview key ITDR stakeholders and identify preventive controls ,2 1,2 38,2 Solution Definition High Level Design (Applications/Infrastructure) Business Continuity Planning Service Definition Enterprise Architects IT Disaster Recovery (ITDR) service is designed to ensure the continuation of major IT functions in the event of a disaster and to secure the resumption of business activities to their normal state of operations. ITDR consists of a series of activities that minimize the impact of unplanned outages on the critical business processes and ensure high-availability of data, systems, and even the entire data centre. Unplanned outage can result from viruses, hacker attacks, computer malfunction, electric power failures, natural disaster, etc. The need for ITDR is increasing with the increase of systems complexity. If organisations did not properly plan for unfortunate events, a system downtime can cost them thousands of dollars per minute. Knowing that the recovery from the loss of data is long, painful, and very costly, a sound disaster recovery plan is crucial to protect the well-being and survival of your organization. Deliverables Business Impact Analysis (RTO / RPO) IT Disaster Recovery Strategy (Hot Site, Recovery & Resilience) ITDR Design and BOQ development Network and Systems Failover Design Primary Site infrastructure services upgrade Secondary site Infrastructure design High availability and data replication IT Contingency Planning Testing and Exercising SLA development Develop the Contingency Planning Policy Statement Conduct the Business Impact Analysis (BIA) Plan, Testing, Training & Exercising IT Disaster Recovery Develop an IT Contingency Plan Identify Preventive Controls Develop Recovery Strategies

37 Business Continuity Planning (BCP) Conduct a Risk Assessment (RA) and Business Impact Analysis (BIA) followed by a selection of Business Continuity Strategies including definition of Restore Time Objectives ,2 1,2 37, 42 Solution Definition High Level Design (Applications/Infrastructure) IT Disaster Recovery Service Definition Enterprise Architects Business Continuity Planning (BCP) service identifies and prepares your company for any unexpected event such as Natural Disasters (floods, earthquakes, epidemics ), Man-Made Hazards whether accidental (power outage, communications failure, fire, water leaks ) and/or intentional (terrorist attack, cyber-crime, virus outbreak, sabotage ) that may prevent your business from running smoothly. Industry research has shown that there are well over 2 events that can cause a disaster. Therefore, we define disaster as any event that causes inaccessibility or inoperability to your technology, business functions or facility, and possibly permanently. BCP aims to improve company s resilience by reacting effectively to any disaster within its Maximum Tolerable Outage (MTO). It covers every aspect of your organization, and highlights the potential business impacts that menace the delivery of your service to make sure the business can function during an emergency situation and to recover the business after the disaster has occurred. Many organisations fail to develop a Business Continuity Planning and leave themselves vulnerable in the event of a disaster. The below listed challenges are pressuring companies to implement BCP: Customers nowadays expect to be always rapidly served no matter what the situation is; Employees expect both their lives and salaries to be secured; Suppliers expect to receive their payments and service orders uninterruptedly; Regulatory bodies expect their requirements to be met and respected. Our consultants will identify your critical business activities and functions, develop a plan, train your staff and provide you with ongoing maintenance. Our BCP methodologies are based upon years of experience in both medium and large IT environments. The process starts with a Risk Assessment (RA) and Business Impact Analysis (BIA) followed by a selection of Business Continuity Strategies including a High Availability Design aligned with the Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), IT Disaster Recovery (ITDR) plans, Work Area Recovery (WAR) plans, Testing and Exercises once plans are defined, Maintenance Policies and Service Level Agreements (SLA). Our consultants are available for Business Continuity Audits to ensure that your current strategy copes with your business changes and growth. EAL is committed to deliver an on-time solution and within budget by combining technical expertise and service quality.

38 About Us Our Consulting Approach We are an independently minded client-side organisation, with no affiliations to third-party suppliers. In consequence we assure that our work is focused solely on maximizing benefits for our clients' business. Joint working: One of our key strengths is the ability to form joint teams with our clients and to manage working relationships, so that stakeholders from potentially disparate organisations can work successfully together to produce findings and recommendations acceptable to all parties. Flexible approach: Our proposed team of highly experienced and skilled individuals are used to working flexibly with their clients to ensure that the requisite high quality of work can be performed within the required timescales. Commitment: We bring the commitment and enthusiasm to an assignment that is crucial to success. Our staff are experienced professionals who enjoy their work and quickly develop sound working relationships with clients at all levels. Off the shelf and Customizable Artefacts: Based on extensive cross-industry and sector experience Enterprise Architects arrives at our clients with a wide range of beneficial artefacts that are left behind within the contract. Enterprise Architects boasts a catalogue of over 2 templates that are used to drive forward the development of client architecture needs.

39 Company Profile Achievements 7 million $ of Strategy & Planning and Enterprise Project Deliveries Over 13 projects since 26 ISO 91:28 certified Company for IT Advisory, IT Strategic Planning and Enterprise services Only 1 of 3 worldwide accredited TOGAFTM Professional Services providers Developer of TOGAF Methodology contributes Truly Global Enterprise Specialist with international clients Over 6m savings for UK Home Office through project architecture simplification Over 1m cost avoidance for Shell Group through benefit driven projects Over 3m annual savings for Saudi National Guard Health Affairs IT strategy Over m annual cost savings for Ministry of Justice through opportunities and solutions identified in Developed the Enterprise capability for Shell Group Led the UK National Identity Scheme Developed the Enterprise Capability for Ministry of Justice IT Strategy, IT Advisory and Enterprise Capability Operating Model for Saudi Arabia government National Guard Affairs

40 Enterprise Architects G-Cloud Service Overview The sole

41 G-Cloud Service Overview Specialist Cloud Service (SCS) 1. Overview of the G-Cloud Service Enterprise Architects Specialist Cloud Services (SCS) is in line with - Specialist Cloud Services: On boarding services Business Analysis Design and Development Project Specification and Selection Transition Management Agile: development and management Service Integration and Management Services (SIAM): Enterprise Project Management, Programme Management and Governance: Service and Systems Integration Service Management 2. Information Assurance All our employees are cleared to SC or DV level and are able to operate at a number of security impact levels.

42 G-Cloud Service Overview Enterprise Architects Giv - SFIA Definitions & Rate Card 3. Pricing Standard Rate Card All Service Categories Standards for Consultancy Day Rate card Consultant s Working Day 8 hours exclusive of travel and lunch. Working Week Monday to Friday excluding national holidays Office Hours - 9: 17: Monday to Friday Travel and Subsistence Included in day rate within M2. Payable at departments standard T&S rates outside M2. Mileage As above Follow Assist Set Strategy/Inspire 1, - 1,3 Professional Indemnity Insurance included in day rate.

43 G-Cloud Service Overview Enterprise Architects Giv - SFIA Definitions & Rate Card 4. Service Management Details Please see our Terms and Conditions attachment on the Cloudstore for Consultancy Service Management details.. Service Constraints For details please see our Terms and Conditions attachment on the Cloudstore. 6. Service Levels (e.g. performance, availability, support hours, severity definitions etc.) This will be discussed and agreed during service discussions and may include, but is not limited to: Fixed Price Tasks Man Hours of Effort Delivery Timescales Deliverables Mobilisation Timescales 7. Financial recompense model for not meeting service levels None. 8. Ordering and invoicing process Please see our See Terms and Conditions attachment on the Cloudstore or us at [email protected] for advice on procurement of our services.

44 G-Cloud Service Overview Enterprise Architects Giv - SFIA Definitions & Rate Card 9. Termination terms By consumers: Please see our See Terms and Conditions attachment on the Cloudstore. By the Supplier: Please see our See Terms and Conditions attachment on the Cloudstore. 1. Data restoration / service migration Not applicable. 11. Consumer responsibilities Some of the services in this Service Catalogue have assumptions that set expectations of input from the customer relating to resource/documentation/commitment. For more information please see our See Terms and Conditions attachment on the Cloudstore. 12. Technical requirements Please see our See Terms and Conditions attachment on the Cloudstore. 16. Details of any trial service available No two organisations are the same, we are able to work with you to ensure we understand your business and determine the best way of working alongside your staff. For more information please see our See Terms and Conditions attachment on the Cloudstore.

45 Please click here to view our full service catalogues Ensuring business value from Enterprise Alternatively please go to: London Office (HQ) 29 Harley Street London W1G 9QR, UK Tel: Fax: [email protected]