SPLASH Monitoring. Dashboard and Online Configuration Guide. SPLASH Monitoring

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1 Dashboard and Online Configuration Guide

2 Dashboard and Online Configuration Guide Dashboard and Online Configuration Guide 2

3 Dashboard and Online Configuration Guide Contents 1.0 Overview Getting Started Quick Start Registering with To start Monitoring a system using Combining Systems Systems Subscribe Settings PhotoVoltaic Arrays Labels Animate Graphs Content Private / Publicly viewable system Users Alerts Reports Status Account Contacts Fingerprints Features of Lobby Displays Animation Graphing and Reporting Mobile View Information Screen Galleries OEM Equipment Manufacturers Flexible data source OEM Service

4 Dashboard and Online Configuration Guide 10.0 Branding Features specific to particular hardware or types of system Additional HELP

5 Dashboard and Online Configuration Guide 1.0 OVERVIEW This document is intended to get you started and guide you through the online configuration process. Some of the features within can only be used with specific hardware or types of installations. When we refer to the word hardware we mean, inverters, solar controllers or power data loggers that are supported by. In addition to this Guide you should also refer to any other documentation specific to your particular hardware. There are five steps to installing your system STEP 1 Installing your hardware that is to be monitored and configuring it to be monitored by (refer to the Setting up your hardware guide specific to your solar inverter or hardware to be monitored) STEP 2 Installing your SPLASH Streambox and connecting it to the internet. When the internet connection for the SPLASH Streambox is through a domestic router i.e. your LAN network is unmanaged, as in most domestic and small business situations, our default configuration will almost certainly work without any modifications to the LAN network or Splash Monitoring equipment. If your LAN is actively managed, as in many medium to large scale organisations, you will need to consult the Network Administrator (usually a member of the Computer Department) and provide them with a copy of the document titled, LAN Configuration Requirements. STEP 3 Registering with, refer to the Quick Start Section 2.1 of this Guide. STEP 4 Entering details about the system and configuring your DASHBOARD using a Preset refer to the Quick Start Sections 2.2 and 2.3 of this Guide STEP 5 This STEP is optional. If you wish, you can customise your DASHBOARD and animation refer to Sections 3, 4, 5 and 6 of this Guide. 5

6 Dashboard and Online Configuration Guide 2.0 GETTING STARTED QUICK START There are three methods of setting up a system to be monitored by. 1. Applying a Preset online configuration some hardware and types of systems have already had a similar system setup. If you have the same or similar hardware you can select one of these preset templates from the Settings tab and this will populate the remaining configuration for you. 2. Custom Configuration If you are setting up a system for which there is no Preset template then once you have progressed through setting up the system in accordance with Section 2, you will need to setup the remaining configuration as described through the DASHBOARD in Section 3 of this document. 3. Customising a Preset If your system is similar to a preset, you can select the closest Preset template and then go through the DASHBOARD to customise your system. 2.1 Registering with To start using you must first register with us as a User. Registration is free and easy. To register with : 1. Go to and click on Signup. Enter your address and the Captcha text. Then click Signup. Please note your address becomes your SPLASH username. 2. You will be ed a confirmation, to which you must respond to activate your Splash Monitoring Account. Please note that due to grey-listing on some mail servers this can take some time to arrive in your inbox. If you don't receive your please check your spam folder before contacting us. 6

7 Dashboard and Online Configuration Guide 7

8 Dashboard and Online Configuration Guide 2.2 To start Monitoring a system using 1. First you will need to install and setup your hardware, please refer to any relevant hardware specific instructions which will guide you through to your hardware starting to push data to our web-based Servers. 2. Log In to, Click the Log In link in the left hand navigation. 3. Enter the address you registered. 4. Enter your password. 5. Click Log In. 6. If you have forgotten your password click the I ve lost my password link 7. Click on the Fingerprints tab at the top of your DASHBOARD and enter the Fingerprint (the 25 character label found on the controller) into the text box under Add a new fingerprint and click the Add button. If the Fingerprint has been added successfully you will see it displayed with an Edit button on the same page. 8

9 Dashboard and Online Configuration Guide 8. Click Edit and enter an optional nickname which will help you identify the Fingerprint this is usually associated with the location and/or function of the system. Enter the site s location and click Find Location, then confirm the location by checking the box towards the bottom of the page. Lastly on this page, choose the scan frequency, (how often the data is updated and sent to, this must be 10, or 60 seconds. NOTE Some devices need the data sent at a specific frequency, refer to your specific hardware instructions for more details. Click Save to complete this page. 9. Click the Systems tab and select your fingerprint in the drop-down menu under Start monitoring a new system. Click the Scan button. 10. If the controller is successfully pushing data to the Splash Monitoring web site you will see a Stream Found message together with the values from your controller displayed as System 1. If you see No Stream Found refer to the Trouble Shooting guide. 11. If valid data is displayed for your system, click the Monitor This System button. 12. Click on the Systems tab where you should see a New System displayed as a set of buttons across the screen. 13. Click on the Subscribe button and either purchase the appropriate subscription by clicking one of the Pay Now buttons. When you ve completed the Paypal session you will need to navigate back to the Dashboard. If your subscription has been pre-paid, click on the Free button to claim it. 14. Click the Settings button and customise your site details. If you intend using a Preset click the Save button before choosing a Preset. To select a preset at the bottom of the page check the box next to Tick this box to confirm that you understand Presets, then select the Preset from the drop-down menu and click the Use Preset button. This will populate the remaining configuration parameters (Labels, Animation, Triggers, Graphs, Alarms etc.) with pre-defined values. 15. You may tailor your system by going back to the Systems tab, select the appropriate button and alter any values appropriate to your system. Alerts in particular are not always exactly what the user requires so you should review these if nothing else. 16. This is the basic configuration of your site complete and it should be viewable with current data in the Dashboard and Gallery by clicking on either the Mobile or Animation buttons. 9

10 Dashboard and Online Configuration Guide 17. Select the Public button to allow your system to be viewed by visitors to the SPLASH Monitoring website. 2.3 Combining Systems 1. The values from individual systems on a single Fingerprint can be collated into a single combined system. For example multiple PV inverters serving a single building can be combined so that the data from each inverter is collated into a single system depicting the building as a whole. For this to be successful the individual sensors from each system must be identical. (ie if sensor 1 on system 1 is PV output voltage, then sensor 1 on system 2 must also be PV output voltage if these systems are to be combined and their combined data be meaningful). 2. Individual sensors can be combined using one of five methods: Sum, Average, Minimum, Maximum and Mode. For example, adding the voltages from individual inverters doesn t make sense, so you would probably take either the Average or the Mode of all combined voltages, whereas you would Sum the power output of each inverter to give a total power output for the building in this case. 3. It is possible to display a single sensor from an individual system on a combined system by having the sensor in a slot that is not used by any other system in the combination. For example, system 1 has a solar radiation sensor attached to slot 20 of the system, whereas systems 2 and 3 have nothing attached to this slot and therefore always produce a value of zero in slot 20. Therefore the Sum (or Maximum) of all slot 20s will reflect the value of the solar radiation sensor on the combined system. 4. To combine systems, enter your Fingerprint* into the box under Start monitoring a new system on the Splash Monitoring Dashboard, select a Fingerprint to scan from the dropdown menu and click the Scan button: 5. Click the Include device check-box against each device you want to combine into a single system. 6. Click the Make Combined Systems button. This will create a new system called New System. 7. Go back to the Dashboard and click the Settings button on the New System shown. 8. Give this new combined system a unique System Name and URI and click Save. 9. Go back to the Dashboard and click the Upgrade button for the new combined system and give it a subscription. 10. Go back to the Dashboard and click the Settings button and select a preset if required. 11. Go back to the Dashboard and click the Labels button, and select the most appropriate calculation method (AVG, SUM, MIN, MAX, MODE) for each sensor by clicking the dropdown menu next to its label. 12. Click the Save button when done. 13. Return to the Dashboard and check that the remaining settings are what you expect (Graphs, Content, Alerts etc.) 14. If you want to set up more combined systems you ll need to return to the dashboard and rescan your Fingerprint* and repeat these steps for each one. 15. Individual systems do not have to be set up and monitored for live data to populate combined systems. For large installations with multiple devices (eg. inverters), it may be best to leave them un-monitored to keep subscription costs down. If you only need to view the 10

11 Dashboard and Online Configuration Guide real time data for individual systems very occasionally you can scan your fingerprint in the Dashboard and view the data for each un-monitored system there. NOTE Once you ve manually entered a fingerprint it will usually pop up automatically in the fingerprint box after typing the first couple of characters. Otherwise you can save it to your clipboard by highlighting it the first time you enter it and press <Ctrl>c, then on subsequent scans paste it into the box using <Ctrl>v. 11

12 Dashboard and Online Configuration Guide 3.0 SYSTEMS Once you have entered your login details, your Dashboard will be displayed, the Log In navigation will now say Log Out, and the Sign Up section will disappear. There are two lists of systems: My Systems and Systems shared with me. If there are no systems listed then you currently have no systems either owned by you or shared with you. During the configuration of a system you will notice that some of the tabs are Greyed out. These are the steps yet to be completed. As you complete a step in the configuration process the associated tabs become coloured and are no longer Greyed out. So as you finish a step and go back to the DASHBOARD you will notice that the next step or tab is now coloured for you to select it. This is to help you through the configuration process. If you have systems listed under Systems shared with me you may notice they will have some of the buttons Greyed out. As an owner of a system, you have the authority to share systems with other registered SPLASH Users and allocate to them certain permissions and access authority. The Greyed out buttons limit the Users, to the permissions and access rights they have been allocated. Refer to the Users and Contacts Sections for more details. 12

13 Dashboard and Online Configuration Guide 3.1 Subscribe is a subscription based system. Some suppliers and hardware manufacturers provide free of cost as part of their offering. Contact your hardware supplier for more details. If you need to purchase a subscription, or if your subscription has expired, or you want to obtain further services you can purchase these either from your service provider, directly from or using this Online Subscription purchasing via a secure online payment service called Paypal. To use Paypal select the type of service and the duration you want to purchase and follow the online instructions. 13

14 Dashboard and Online Configuration Guide 3.1 Settings The Settings Section is the start tab for setting up the system. A User assigns the administrative details and it is also where the user can select a Preset configuration. Ensure that entries are made into each text box, customise your site details and click on the Save button before choosing a Preset. If a Preset is chosen, all the remaining setup sections are automatically populated, so this would be the end of the setup process apart from adding photos and text in the content pages or if you want to make some specific changes to the system setup. Alternatively, if a system is similar to, but not the same as a preset, the User would select a Preset and would then just edit the configuration. At the bottom of the page check the box next to Tick this box to confirm that you understand Presets, then select the Preset from the drop-down menu and click the Use Preset button. Select a Preset if available, from this drop down list then select Apply Preset 14

15 Dashboard and Online Configuration Guide 3.2 PhotoVoltaic Arrays NOTE This feature is specific to monitoring photovoltaic solar systems. Each inverter is monitored as an individual system so is setup as a separate system on SPLASH Monitoring. Multiple inverters can then be grouped together as a site monitored system. This is done using the Combined System feature. Refer to the Combining Systems Section for more information. Each inverter is able to have their individual strings monitored, this allows the full benefits of diagnostics and the Systems Status page to be fully utilised. Enter the details for each MPP Tracker and Array, then click Add PV Array, your PV Array s are listed under the Existing Multiple MPP Trackers / PV Arrays. Add as many of these as valid. 15

16 Dashboard and Online Configuration Guide 3.3 Labels NOTE The Labelling, Graphing and Reporting sections will be updated by the end of These updates will provide many new features. If you are a registered User we will be ing you with these new features. Each monitored system has its own Labels Section Current values for each sensor or monitored data point from the system are shown in green. The page displays the most recent values received when the page was opened. To assign a sensor name to each value, the user selects a sensor name from the drop down menu adjacent to each value. When data flows into via a Stream, it is anonymous: SPLASH does not know what each piece of Sensor data represents. That is why this is the most critical step in setting up your System. If this is done incorrectly, it is certain to affect every other aspect of the System's performance. Here you will assign a Label to each and every Sensor that you will be monitoring. Sensor values are shown where available; 'empty' indicates that there is no data for that particular sensor. Assign the appropriate Label for each Sensor using its adjacent dropdown menu. 16

17 Dashboard and Online Configuration Guide It's important to correctly indicate the reason that you are editing Labels by using the selection at the very top of the form. (If this is your first visit, don't worry, there is only one choice. Otherwise the options will be 1....in order to correct an error on the current Labels" - use this when you realise that a Label needs to be changed because it was not set correctly. This option doesn't make a new "Mapping." 2. "because the system itself has changed (sensors have been added or removed)" - saving changes to Labels with this option selected will create a new "Mapping" with the current timestamp. This keeps your Sensor Data associated with the correct Labels regardless of how many changes the System goes through, which allows SPLASH Reports and Graphs to work throughout the life of your System. A Label is made up of a Name, a Unit of Measurement, and a Type. There are 3 Types of Sensor: 1. A Standard Sensor's value is shown in Graphs, Reports, and the Viewer without being changed. 2. A Switch Sensor's value is treated as a binary state: a Zero Value is treated as "Off", and any other value is treated as "On". Graphs, Reports, and the Viewer show the numeric "On" or "Off" values set by the user. If you are changing a Sensor Label to a 'Switch', you must first press Save to see the On and Off values. 3. A Virtual Sensor is a single user-defined value. It does not change regardless of whether it is applied to a Sensor or a Constant. 17

18 Dashboard and Online Configuration Guide 3.4 Animate The Animate tab allows you to select an animation from the SPLASH library of animations, choose a background, i.e a City-Scape, Countryside or a Custom Background that represents the site s surroundings. Choose equivalent values for energy savings and assign labels and triggers to the animation. Under the Layout area, select the type of animation that you want to show. Then select Save Changes. If you have a custom background such as a Cityscape browse and select the file, you can select different backgrounds for being shown during the day and night. Once you have selected your backgrounds, click Save Changes. You can now add Equivalents to the Energy Saved or Generated. These are values that are equivalent to the kwh energy value. If you add values here, the associated Equivalent value will be included in hte animation. Equivalents left blank will not be included in the animation.once you have selected your backgrounds, click Save Changes. 18

19 Dashboard and Online Configuration Guide Further down the Animate section you can customise your animation by selecting the labels and data that you want to be shown on the animation and which labels should trigger the relevant part of the animation. Click Click here to assign slots to select the labels and data that you want to be shown on the animation. This will open another Flash driven screen with an image of the animation that you have previously selected above. Only labels shown on this image will be actually shown on the animation. Drag sensors from the stack of sensor labels, within the green area at the bottom of the animation, on to the label position you want it to be shown. If you want to delete or move sensors already shown on the animation, click the white cross in the red background to the right of the label and it will automatically be removed and sent back to the stack of labels at the bottom of the screen. Once you have selected and arranged the labels you want shown on the animation, click the back arrow and click Save Changes. Labels to drag and drop on to the animation 19

20 Dashboard and Online Configuration Guide Now you can assign the labels which will trigger the relevant part of the animation. You will also need to slide the kwh value of energy generated (if applicable) on to the Ticker slot. This is the value against which the Ticker calculates its equivalent values. Labels to drag and drop on to the animation 20

21 Dashboard and Online Configuration Guide 3.5 Graphs All Graphs setup here will be available to Users of your monitored system and able to be selected within the Graphing interface of the User Display, usually accessed via the animation. Some systems that have been setup as Preset systems will already have Graphs setup. If you wish to edit a Graph type go to the Graph tab on your DASHBoard. There are three General Types of graphs 1. Standard Type Line Graphs: These graph types are line graphs. They can be graphed and multiple graphs can be laid over each other using the graphing tool. Standard type graphs can be applied to any valid sensors such as: a. Temperatures (deg.c or deg.f) b. On / Off c. Solar Radiation (W / m 2 ) d. Flow Rate (litres / h) e. Solar Power (kw) f. PV Power (kw) g. PV Voltages (V) h. PV Currents (A) A sample Standard Graph is shown below 21

22 Dashboard and Online Configuration Guide 2. Calculated Line Graphs: These graphs contain calculated data. The data used to calculate is input in the Dashboard when setting up the graph. These graphs can be laid over the Standard Line graphs within the Graphing Tool. These Graphs include: a. Efficiency Graph (%) b. Solar Power Calculated (kw) 22

23 Dashboard and Online Configuration Guide 3. Cumulative Graphs These graphs are also calculated and can include the following types of graphs a. Water Consumed (Litres) i. Linear Graph (can be graphed and overlaid with the Standard Line Graphs above) ii. Hourly Graph A column graph which can be graphed for periods of less than 14 days. You cannot overlay these graphs with Standard Line graphs iii. Daily Graph A column graph which can be graphed for periods of less than 365 days. You cannot overlay these graphs with Standard Line graphs iv. Monthly Graph A column graph which can be graphed for periods between 2 months and 2 years. You cannot overlay these graphs with Standard Line graphs 23

24 Dashboard and Online Configuration Guide b. Solar Energy (kwh) i. Linear Graph (can be graphed and overlaid with the Standard Line Graphs above) ii. Hourly Graph A column graph which can be graphed for periods of less than 14 days. You cannot overlay these graphs with Standard Line graphs iii. Daily Graph A column graph which can be graphed for periods of less than 365 days. You cannot overlay these graphs with Standard Line graphs iv. Monthly Graph A column graph which can be graphed for periods between 2 months and 2 years. You cannot overlay these graphs with Standard Line graphs c. CO 2 saving (kg) i. Linear Graph (can be graphed and overlaid with the Standard Line Graphs above) ii. Hourly Graph A column graph which can be graphed for periods of less than 14 days. You cannot overlay these graphs with Standard Line graphs iii. Daily Graph A column graph which can be graphed for periods of less than 365 days. You cannot overlay these graphs with Standard Line graphs iv. Monthly Graph A column graph which can be graphed for periods between 2 months and 2 years. You cannot overlay these graphs with Standard Line graphs 24

25 Dashboard and Online Configuration Guide To edit a graph click the Graph you wish to edit from the list under the Existing Graphs, then click to select additional or deselect sensors being graphed. Then click the Save button. If you wish to add a Graph, under Add a new Graph from the drop down menu, select the graph type, then type in the required graph name and click the Add button. Click to select additional or deselect sensors being graphed. Then click the Save button. 25

26 Dashboard and Online Configuration Guide The following shows the inputs and changes that can be made in each Graph Type. You should check the data input as an incorrect setup will result in missing sensors or incorrect graphed data. This is particularly important for calculated graphs such as efficiency, solar energy, CO 2 or water consumed. 1. Standard Type Line Graphs: a. Temperature (deg.c or deg.f) b. On / Off c. Solar Radiation (W / m 2 ) d. Flow Rate (Litres / h) e. Solar Power (kw) f. PV Power (kw) g. PV Voltages (V) h. PV Currents (A) 26

27 Dashboard and Online Configuration Guide 2. Calculated Graphs a. Efficiency (%) b. Solar Power Calculated (kw) 27

28 Dashboard and Online Configuration Guide 3. Cumulative Total Graphs (Calculated) a. Hot Water Consumed (Litres) i. Linear Graph ii. Hourly Graph iii. Daily Graph iv. Monthly Graph 28

29 Dashboard and Online Configuration Guide b. Solar Energy (kwh) i. Linear Graph ii. Hourly Graph iii. Daily Graph iv. Monthly Graph c. CO2 saving (kg) i. Linear Graph ii. Hourly Graph iii. Daily Graph iv. Monthly Graph 29

30 Dashboard and Online Configuration Guide 3.6 Content Content is supplementary information, descriptions and photos of the system that can be viewed by pressing the info button on the animation. Add up to 4 photographs or images, include the associated text and choose the order the content pages are to be viewed. To add a content item to be displayed under the Information section, under the Add content item, enter the title of the content to be shown, browse and select the photograph to be shown. Note the photograph must be in the correct format and size. Type in the description and select which order this content item is to be shown in. Then click the Add button. To edit an existing content item click on one of the content items under Existing content items, then make the required edits and click Save. 30

31 Dashboard and Online Configuration Guide 3.7 Private / Publicly viewable system A User can select to make the monitored system Public which will allow it to the listed on the website or to be Private which limits viewers to those Users listed and permitted to be able to view the system. Click the Public button to make the system Private or click the Private button to make the system Public 31

32 Dashboard and Online Configuration Guide 3.8 Users To allocate permissions to User s for a particular monitored system, click on the System tab at the top of your DASHBOARD and select Users. Users must be already listed as one of your Contacts before becoming a User of a system. All of your Contacts are listed here under Users. To add more Users you must first invite them to be a Contact of yours within your Contacts tab at the top of the DASHBOARD. Refer to the Contacts Section for more information. Users are added and given permission to either view or edit a system and whether they receive or SMS alerts. Their and phone number to which they will be sent alerts are managed within their Account, accessed through their Account tab at the top of the DASHBOARD. 32

33 Dashboard and Online Configuration Guide Users will notice that some of their buttons on the Systems shared with me section of their DASHBOARD are Greyed out. The User is unable to access the Sections that have the buttons Greyed out, these Greyed out buttons are dependent upon the permissions and access rights they have been allocated by you, the system owner, within your Users tab. A User holds their own account where they manage their own address and SMS phone number etc. You access your details in your Account tab at the top of your DASHBOARD. NOTE It is important that you and your contacts enter the mobile phone number that will be receiving text message alerts in the correct format, this being: country code then the phone number without a + sign, without the first zero, and with no spaces between numbers so as a sample, XXX (the 64 being the country code for ) and the following numbers and XXX being the reminder of the phone number. 33

34 Dashboard and Online Configuration Guide 3.9 Alerts Select the Alerts tab on your DASHBOARD, this will open a list of the existing alerts that you can click to open and edit or allow you to Add an Alert. Each System is able to have multiple Alerts or alarms generated to advise of poor performance or where improvements can be made. These are sent to designated addresses or as text messages to mobile phones. Alerts are also shown and listed under the System Status page and under the alert log. The alerts menu is flexible and allows clients to setup custom alerts. The Alerts can be generated as a result of the hardware generating a fault code and it being transmitted to or values from one Sensor compared to a constant, or to another Sensor's value, in order to track System failures or good/bad performance The alert information sent to the addresses contains the alert conditions that activated the alert, reasons why such an alert would be activated and how the fault can be rectified or how the system performance can be improved. To edit an alert click the particular alert to edit and its criteria will open. To Add a new Alert follow the on screen prompts to add a Title, type in the Message that will appear in the /text message, set the time interval between checking Alert conditions, and set the maximum number of messages per day. Then click the Add Alert button. 34

35 Dashboard and Online Configuration Guide Now enter and edit the Alert details, including how often you want SPLASH to check the Alert's Conditions, how often you want to receive Alerts when its Conditions are met, and also manage the Conditions which will trigger this Alert. When adding a Condition for an Alert, reading aloud what you see on the form helps. Each time an Alert's Conditions are checked on the SPLASH Database, SPLASH gathers all the Sensor data since the last time it was checked. That means that you need to first choose what you want from that data, whether it is getting the highest or lowest value, or an average, or the range (the difference between the lowest and highest values). For example, if this Alert is about your PV panels, you may wish to get an /sms whenever the PV Output Voltage goes too high, which means you need to know the HIGHEST value it reached. Next, you need to set which Sensor you want to have checked; in our example, it would be PV Output Voltage. Then you choose a comparison method; in our Example we can choose GREATER THAN, or GREATER THAN or EQUAL TO. 35

36 Dashboard and Online Configuration Guide Next, you need to decide what you want to compare your Sensor to: either use another Sensor or some constant number. In our example, we leave the next Sensor Dropdown empty, as well as its Factor setting, and just provide a value in the box labelled "or of the number below". Finally, decide if the Condition is Required. Alerts are Comprised of Conditions. The Alert will only be sent if ALL Required Conditions are met, OR if ANY Non-required Conditions are met. Here are some examples: Example 1 We have 3 Conditions, x,y, and z. x is Required, y and z are not. If x is met, the Alert will be sent regardless of y and z. If x is not met, either y or z being met will send the Alert. Example 2 We have 2 conditions, x,y. Both are Required. x and y must both be met in order to send the Alert. Example 3 We have 4 conditions, w,x,y, and z. W and X are required. If w and x are both met, the Alert will be sent regardless of y and z. If either w or x are not met, either y or z being met will send the Alert. For programmers: (Req1 && Req2 && Req3 &&..) (NotReq1 NotReq2 NotReq3..) 36

37 Dashboard and Online Configuration Guide 3.10 Reports NOTE The Labelling, Graphing and Reporting sections will be updated by the end of These updates will provide many new features. If you are a registered User we will be ing you with these new features. Each monitored system has its own Reporting Section. The Splash Monitoring data reporting tool allows data for a selected date range to be exported as a CSV file down to 10 second intervals. Click the Reports tab on the system DASHBOARD. From the drop down menu in the Reports tab for the system, select the report type that you wish to obtain data for, for instance, Everything CSV, then click the Next button. Select the Start Date Select the End Date 37

38 Dashboard and Online Configuration Guide Now select the sensors that you wish to obtain data for, click in each box adjacent to the sensor label and click the Report button. 38

39 Dashboard and Online Configuration Guide 4.0 Status The System Status View is an overview of the monitored systems, their performance and their current status. If you want to continually monitor your systems this is the ideal display. The Status page displays both My Monitored systems and Systems Shared With Me. Features include: Summary of real-time data Solar energy shown as kw/p for PV and kw/m 2 for solar thermal systems Allows system comparison to compare faults and performance Real-time status lights, Green = system OK, Yellow = communication fault, Red = system fault or failure System linked to faults and performance tool on dashboard, Click status to open current and historical faults Corrective actions log incl: type and reason for the alert, corrective actions taken / by whom Search and sort features to manage long lists of systems The status page also includes an Alert Log which lists alerts, causes & remedial works as a history for the system. Click the status lights to open the current and historical faults. Here you can search and sort features to manage long lists of systems, open corrective actions, alert type & reasons & corrective actions. These Alerts are linked to the Alerts tab on dashboard 39

40 Dashboard and Online Configuration Guide Click on the Alert title to display details of the alert, why the alert was generated, to display any relevant messages or information associated with the alert such as the likely causes, tools and parts required and to edit the alert criteria. Click on Resolve Now to maintain a log of how the fault was resolved, any observations from site etc. This will open a new window where you can enter this information. The fault log is maintained for the duration that the system is monitored. 40

41 Dashboard and Online Configuration Guide 5.0 Account Each User holds their own Account where they manage their own address and SMS phone number etc. You access your details in your Account tab at the top of your DASHBOARD. NOTE It is important that you and your contacts enter the mobile phone number that will be receiving text message alerts in the correct format, this being: country code then the phone number without the first zero, so as a sample, XXX (the 64 being the country code for ) and the following numbers and XXX being the reminder of the phone number. 41

42 Dashboard and Online Configuration Guide 6.0 Contacts The Contacts tab is used to invite users to view or edit your systems. As an owner of a system, you have the authority to share systems with other registered SPLASH Users and allocate to them certain permissions and access authority on your systems. Each System has it's own User permission settings area where you can set who can view it, edit it, and receive alerts from it. In order to grant such permissions for any of your Systems, you must first have each permitted user included in Your Contacts. You will need to invite them whether or not they are already a registered SPLASH User. 1. To invite Users, click on the Contacts tab at the top of your DASHBOARD. This will display a list of your Contacts. These are persons that you have invited and that have responded to SPLASH, have signed up with SPLASH as a current User. There is also a list of the invitations sent out but whom have not yet replied to your invitation. 2. To invite another User, enter their address under Invite a Contact. The person invited will receive an issued by on your behalf that includes a link that the recipient can click, and then create a new account or login with an existing account. Either way, at the end of that process they will be included in Your Contacts. You can then allocate to the User permissions on a System-by-System basis. 3. The Greyed out buttons within the User s DASHBOARD limit the Users, to the permissions and access rights they have been allocated. Refer to the Users Section for more details. As an owner of a system if you have systems listed you may also notice that, some of the systems listed under Systems shared with me will have some of the buttons Greyed out. 42

43 Dashboard and Online Configuration Guide 4. To allocate permissions for a particular monitored system, click on the System tab at the top of your DASHBOARD and select Users. Refer to the User Section for more details. 43

44 Dashboard and Online Configuration Guide 7.0 Fingerprints A Fingerprint is a unique code that identifies each data stream that you are transmitting to us. Until you register your Fingerprint(s), we don't know which data is yours. You can only register a valid Fingerprint issued by or an authorised reseller. Paste or type your Fingerprint into the box below, and Click Add 44

45 Dashboard and Online Configuration Guide 8.0 Features of 8.1 Lobby Displays The library of animations are suitable for; Corporate lobby screens Educational facilities such as schools and Universities Lobby Screen on the Observation Deck of the SkyTower Lobby Touch-Screens at Victoria University, Wellington The animation is linked to the actual system operation, i.e. pumps are shown running when the actual pump on site is running and the extent of clouds shown on the animation are dependent upon actual solar radiation on the site etc. 8.2 Animation Each monitored system has its own animated webpage. This webpage shows a schematic animation of the system with instantaneous data that is refreshed every 10 seconds or as preset. The page also includes information on the system, data logging and alarms and prompts to optimise the system performance Animation this is the main screen and is generally shown on lobby displays for promotion or educational purposes. The data on the animation updates approximately every 10 seconds and the animation is triggered by actual activity on site i.e. solar radiation dictates the quantity of clouds and the pump or electric element is shown operating if they are actually on. The cumulative energy ticker at the 45

46 Dashboard and Online Configuration Guide bottom right hand side of the animation can be set up to be the amount of energy produced by the solar system. 8.3 Graphing and Reporting Each system has its own Graphing section - this is accessed from the animation, you can select a date range and the data you wish to graph. This is an easy to use format for an overview look at the system performance. To view Click on the view graph button on the bottom of the animation, or the graph button in the system description header on the gallery or your dashboard. Detailed reporting is available to the customer via the Reports tab on their Dashboard allowing exporting of data as CSV files 46

47 Dashboard and Online Configuration Guide 8.4 Mobile View Each monitored system has its own Mobile view a list of the instantaneous data coming from the site with a time stamp. This automatically updates itself every 10 seconds. This is the best view for use during commissioning or if you only have a web enabled phone and wish to view the system performance or current status. Select this view by clicking on the mobile phone image on the title bar of each installation on the public gallery. 47

48 Dashboard and Online Configuration Guide 8.5 Information Screen Each monitored system has its own Information section with 4 pages of photographs and descriptions. These are generally used to show the site photo, collectors, inverter, batteries, hot water cylinder and controls with descriptions of each. To view Click on the view info button on the bottom of the animation. Users input text and photographs from their Dashboard. 48

49 Dashboard and Online Configuration Guide 8.6 Galleries The website contains galleries of systems, whose owners have allowed to be Public. These systems are able to be viewed by persons visiting the web site and do not require them to login. To find out how you can make your systems Public or Private go to the Section in this document on Private / Publicly viewable system. You can select the Gallery that your system is included within, for instance, Educational or Commercial within the Settings tab on your DASHBOARD. To view systems on the galleries, go to the then click on the word Gallery on the left hand side. This will display the various galleries able to be view. Click on the gallery type, for instance, Commercial for Commercial systems then scroll down the list of systems. To view the Mobile View displaying all the current data being streamed from that system, click the green Mobile button in the blue header, to view the system animation showing the actual system operation, click the green Animation button in the blue header. 49

50 Dashboard and Online Configuration Guide 9.0 OEM Equipment Manufacturers 9.1 Flexible data source The number of hardware, controllers and inverters supported continues to grow with a strong emphasis on supporting the most common solar controllers and PV inverters. 9.2 OEM Service have a team of Engineers and Technicians to work with Original Equipment Manufacturers and service providers to deliver customised solutions. SPLASH is flexible, allowing it to be applied to many different industries and markets. The animations can be branded with the supplier or client s logos and custom animations can be generated cost effectively to suit many applications. continues to grow; with more manufacturers, suppliers and renewable energy installers choosing to install and promote to their customers. Consultants and Energy Managers are specifying for their projects and we are partnering with companies to deliver OEM solutions for various industries and markets. 50

51 Dashboard and Online Configuration Guide 10.0 Branding There are numerous opportunities for the OEM, installers, suppliers and end customers to brand the animation. There are also opportunities for a new website to be devoted and fully branded to a specific brand. Within the animation branding options include: Unique animation with the OEM hardware and branded colours for labels Branding within the content section Logos in the top right hand side, include multiple logos and a speed at which the logos are each shown Branding within the animation 51

52 Dashboard and Online Configuration Guide 11.0 FEATURES SPECIFIC TO PARTICULAR HARDWARE OR TYPES OF SYSTEM Some hardware devices have specific features within that are unavailable to users of other hardware. For instance some hardware manufacturers allow two-way communication between their hardware and. Please refer to the hardware User Guides for more information. There are also some features within SPLASH that are specific to the types of systems being monitored, such as some of the features within the Status tab ADDITIONAL HELP Additional Help is available on the website. Also refer to: Documentation specific to your hardware device Frequently asked questions Trouble shooting guide 52

53 Dashboard and Online Configuration Guide 53

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