Online Monitoring User Guide

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1 High Resolution Temperature Sensing Strip Online Monitoring User Guide Page 1 of 26

2 Contents The Aurora Online Monitoring System Creating an Account on the Aurora Online Monitoring System... 3 New Users / Create an Account Login to the Aurora Online Monitoring System Adding Networks, Gateways and Sensors... 4 A. Creating a New Network... 4 B. Assigning Aurora Sensors... 5 Ethernet Gateway Installation Ethernet Gateway Contents Ethernet Gateway Quick Start Using the Aurora Ethernet Gateway... 6 Bringing Aurora Temperature Strips Online Configuring the Aurora Settings Enabling Aurora Temperature Strip Communications Using the Aurora Online Wireless Sensor System Overview Primary Navigation Bar: Network Selection Box Sensor List: View Groups: View Gateways Advance Search Account Information Notifications Manage Reports Sensor Maps... 24

3 The Aurora Online Monitoring System The Aurora Online Monitoring System allows you to view all your sensor data, sensor status, configure all sensor parameters, and setup notifications or alerts via SMS text and . NOTE: To ensure the quickest connection of the sensors to the Aurora Online Monitoring System, it is important that all of the sensors are assigned in the management system prior to powering on the gateway or sensors. Assigning sensors to the online management creates a sensor list which will be pushed to the gateways as they are powered on. If the sensors are not assigned into the online management, the gateway will not allow it to connect. 1. Creating an Account on the Aurora Online Monitoring System New Users / Create an Account If this is your first time using the Aurora online monitoring system site, you will need to create a new account. If you have already registered an account you can skip to the Login in to the Aurora Online System section. The following instructions will guide you through the account creation process. 1. In a web browser, navigate to 2. Click the Create New Account button 3. Complete all fields in the Account Information section. Key Fields: Time Zone All data is recorded using Universal Coordinated Time (UTC) also known as Greenwich Mean Time (GMT). Selecting the time zone will translate the time stamps in the system to display in your chosen time zone. This can be updated later if needed. 4. Complete all fields for Primary Contact Information. Key Fields: Cell phone and cell carrier are optional unless you would like to receive SMS Notifications. 5. Create a new network to contain your gateway and sensors. Key Fields: Network Name - Enter a name for your first network. Gateway ID - numerical serial number located on the bottom of your USB gateway. Sensor Code - 6 digit code on the back of the USB gateway just under the ID. Note: Additional gateways and sensors can be added to your account in later steps. 6. Once all the information has been entered, click the Register Account button. Page 3 of 26

4 2. Login to the Aurora Online Monitoring System Proceed to and enter your username and password in the login fields and click the Login button. 3. Adding Networks, Gateways and Sensors These steps will allow you to configure additional networks, gateways, and sensors to your account. If you have additional gateways you can either set them up as their own networks or add them to your existing network. A. Creating a New Network 1. Choose Manage from the main navigation. 2. From the top of the screen choose Add Network. 3. Enter a name for the new network and click Create Sensor Network 4. One the next page, enter the Gateway ID and Security Code from the gateway you wish to add. 5. Press Assign Gateway. Page 4 of 26

5 B. Assigning Aurora Sensors 1. Choose Manage from the top main navigation menu. 2. Click Add Sensor located near the bottom right hand side of the page. 3. The Assign Sensor page will pop up. 4. Enter the Aurora Sensor ID and Security Code from the label located on the communications module at the top of the Aurora strip. 5. Press Assign Sensor. 6. Repeat this process to add more Aurora sensors to this network. Page 5 of 26

6 Ethernet Gateway Installation 1. Ethernet Gateway Contents Inside the Box you should find the following items in the box: Aurora Wireless Ethernet Gateway Power Supply Antenna 6 ft. Ethernet Cable 2. Ethernet Gateway Quick Start 1. Plug an Ethernet cable with internet connectivity into the gateway. 2. Plug the power supply into a power outlet then connect to the gateway. 3. Once all three lights turn green your network is ready to bring sensors online. 3. Using the Aurora Ethernet Gateway A. Understanding the Ethernet Gateway Lights Light 1 - Indicates the Ethernet cable is plugged in. A green light indicates ready and working, a red light indicates there is a problem. Light 2 - Indicates the Ethernet has internet connectivity and can reach the online monitoring system. A green light indicates ready and working a red light indicates there is a problem. A flashing green light indicates network traffic to the internet. Light 3 - Indicates sensor network activity. A green light indicates ready and working a red light indicates there is a problem. A flashing green light indicates radio traffic from the sensors. Page 6 of 26

7 B. Ethernet Gateway Controls Using the Control Button: 1) A short press will trigger the gateway to immediately send all stored sensor messages to the online system and download any pending system messages to deliver to the sensors. (The default heartbeat for the Ethernet gateway is 5 minutes.) 2) Press and hold to reset the gateway to factory settings. This resets the gateway heartbeat to 5 minutes and changes the heartbeat in the online system as well. You will need to log in to the online system after resetting the gateway to reconfigure the gateway to your desired settings. Note: If your gateway powers up with the lights scrolling from left to right, it has entered into boot loader mode accidentally. Make sure the button is free from obstruction and reboot the gateway by removing the power plug, waiting for 10 seconds, then reinserting the power plug. C. Configuring the Ethernet Gateway The Ethernet Gateway collects data from all sensors within range and is preconfigured to batch deliver the sensor messages to the online system every 5 minutes. The Ethernet Gateway uses DHCP (Dynamic Host Configuration Protocol) to automatically acquire a network address from the LAN (Local Area Network). In the event that it needs to have an address manually assigned to it you can assign an IP address as well as a gateway mask and default DNS through the online interface. Note: This advanced configuration is NOT required in most instances. In the event that it is required, you will need to initialize it on a network that can reach the online system with the default DHCP settings allowing your configuration settings to be downloaded to the device. Upon logging into the online system as an administrator select "My Account" then choose the edit icon next to your sensor network. From there you can alter the heartbeat of the Ethernet Gateway as well as edit any other configurations available. There is also a quick link to reset all gateway settings to factory defaults. Page 7 of 26

8 D. Configuring a Static TCP/IP Address Once the Ethernet gateway is communicating with the Aurora Online Monitoring System, you may configure a static IP address (refer to images below for steps 1 through 7). 1. Click on the Overview page, 2. Click on the View Gateways link Click on the picture 2 of the desired gateway. 4. Click the edit tab. 5. Uncheck the Use DHCP in the Edit window. 6. Enter in the static TCP/IP address information. 7. Click Save at the bottom of the Edit window. NOTE: The new settings will be pushed down and applied to the gateway the next time the Ethernet Gateway checks in. 3 E. Reform Network As sensors are Assigned to 4 the Aurora Online Monitoring system, it is added to a Sensor List. This Sensor List is pushed down to the gateways so that the gateway knows which sensors are 5 authorized to connect. The sensor list automatically updates every 12 hours. It is a good practice to Reform the Network when: 6 Sensors are added to an existing sensor network. A gateway is moved into a new location. 7 If there is a high amount of RF interference. Along with refreshing the sensor list Reforming the Network will allow the gateway to scan available channels and selects one with minimum interference. Page 8 of 26

9 Bringing Aurora Temperature Strips Online 1. Configuring the Aurora Settings The Aurora temperature strip features configuration switches located behind the communications module: The vertical dip switch sets the temperature scale output from the Aurora strip. o The up position sets the output to Fahrenheit. o The down position sets the output to Celsius. NOTE: This setting must be set to the down Celsius position in order for the Aurora Online Monitoring System to read accordingly. The Aurora Online Monitoring software will convert this scale to Fahrenheit based on the sensor settings configured online. The Aurora Temperature Strip features three color resolution scales. o L Low Position 1 (Counterclockwise) - The Low setting will shift and concentrate the color scale towards the colder end of the temperature scale. The 129 colors will vary between 25 degrees F (50 F/10 C to 75 F/23.8 C). This setting offers more color resolution for colder data centers such as cold aisle containment. o M Medium Position 2 (Center) - The Medium setting is the default setting. The color scale represented in the Aurora Online Monitoring System is based on this color scale. At this time this is the only color scale reflected online. The Medium scale closely reflects the ASHRAE standards for acceptable equipment inlet temperatures. The 129 colors will vary between 25 degrees F (65 F/18.3 C to 90 F/32.2 C). o H High Position 3 (Clockwise) The High setting will shift and concentrate the color scale towards the hotter end of the temperature scale. The 129 colors will vary between 25 degrees F (70 F/21.1 C to 95 F/35 C). This setting offers more color resolution for data centers with hotter temperature settings. This setting is also suitable for positioning the Aurora Temperature Strip in the hot aisle. The Aurora Temperature Strip includes a temperature scale decal for each of the three resolution settings (3 decals total). Apply the appropriate decal to the Aurora Strip once you have decided which color resolution setting best fits your application. Page 9 of 26

10 2. Enabling Aurora Temperature Strip Communications Reinstall the communications module once the Aurora Temperature Strip is installed, configured, and the sensor ID and security code have been entered into the Aurora Online Monitoring software. Next power up the Aurora strip by plugging in the power supply plug into the appropriate power receptacle. The Aurora strip will go through a 30 second boot-up sequence. Shortly afterwards it will start to communicate with the closest available gateway. Once the Aurora strip checks-in to the Online Management System, it will appear in the Sensor List with a green checkmark and the sensor icon will update with current information and timestamp in the At a Glance window. Note: If new sensors are unable to communicate with the gateway and appear in the Aurora Online Monitoring system, Reform the Network (see section 6D) and then power cycle the Aurora Temperature Strip. Using the Aurora Online Wireless Sensor System Overview The image below is the default Overview window you will see once you log into the Aurora Online Monitoring System Primary Navigation Bar (see 1 in image above): This navigation bar remains on at the top of each page for simple movement throughout the Aurora user interface. 2. Network Selection Box (see 2 in image above): The Network Selection Box allows you to choose and view the sensors and gateways associated with each network. Page 10 of 26

11 3. Sensor List Bar (see 3 in image below): 3 The Sensor List displays all sensors that are currently assigned to your sensor network. The Aurora Icon will appear as a multi colored strip representing the (8) temperature sensors. The color of each of the (8) sections corresponds with the middle color scale setting of the Aurora temperature strip. Page 11 of 26

12 Sensor Details Clicking on the sensor icons (see image on previous page) allow you to view Sensor Details. The Sensor Details provide information and configuration for that specific sensor. Chart The Chart tab displays visual charts / graphs for the selected sensor during a specific time period. Charts and graphs can be printed from this view. The chart for Aurora sensors plots only the highest temperature reading from the eight temperature sensors. You may focus a higher plot line resolution by highlighting a date range in the Zoom window. Page 12 of 26

13 Notifications You may add a preconfigured notification profile to a sensor within the notification tab by clicking New, choosing the desired notification profile from the available list, and clicking Add Selected. The creation of notifications can be found on page 21. History The History tab lists all of the sensor s communications, time stamp, signal strength, battery level (if applicable), and sensor readings. Aurora sensor readings are list top (left) to bottom (right). Page 13 of 26

14 Export Clicking on the "Export" tab within the sensor data window allows you to export sensor data to a comma separated value (.csv) file or send the sensor data to an external web source. To export sensor data you must first select the date range for the data you want to export. Once the date range is selected determine whether you want sensor data from the selected sensor only or click the radio button if you would like to include data for all sensors in the network. When you are finished, click on "Export Data" at the bottom of this window. The data will be exported to a comma separated value (.csv) file for use in spreadsheet software such as Microsoft Excel. Depending on your browser settings you may be prompted for a save location. If not, the file will be downloaded to your browser s default download directory. Note: Only the first 2,500 records within the selected date range will be exported. Page 14 of 26

15 Exporting Data to an External Source To send the sensor data to an external web source, click on Configure Data Push at the bottom of the Export tab page. On this page you can select the External Data Subscription Type which can be a Generic URL or an external service that is currently registered with the Aurora Monitoring System such as Sensing Planet. If you are using a registered external subscription service, enter your External Identifier and Connection Information. All available parameters are listed on the page. Edit The "Edit tab allows you to set the primary configurations for each sensor. Within this window you can change the: Name of the sensor Change the unit of measurement (Fahrenheit/Celsius) Set the heartbeat (how often the sensor checks-in with the software - default is every 10 minutes) Configure the Aware State. The Aware State is a mode the sensor can be configured to enter when specific thresholds are exceeded. This allows the sensor to operate at higher power consumption (battery powered sensors not the Aurora Temperature Strip) only when near critical conditions of the application you are monitoring. o Aware State Heartbeat - How often the sensor communicates with the gateway while in Aware State. o Assessments per Heartbeat - How many times between heartbeats a sensor will check its measurements against its thresholds to determine whether it will enter the Aware State. o Use Aware State - Any assessments outside of these values will cause the sensor to enter the Aware State. o Threshold Buffer - A buffer to prevent the sensor from bouncing between Standard Operation and Aware State when the assessments are very close to a threshold. o Synchronize - Not recommended for networks over 10 sensors, sensors can be set to synchronize their communications. Default is set to OFF to increase randomness of communications and increase robustness. Page 15 of 26

16 o o Failed Transmission Before Link Mode - Default value is 2. This represents the number of transmissions the sensor sends without response from a gateway before it goes to battery saving Link Mode. In Link Mode the sensor will scan for a new gateway and if not found will enter battery sleep mode for 2 hours before reattempting to link to a gateway. Lower numbers allow sensors to find a new gateway with fewer missed readings. Higher numbers cause the sensor to hold its setting in a noisy RF environment better. (Zero will cause the sensor to never enter Link Mode. To find a new gateway channel, the sensor will need to be power cycled.) When you have finished making changes, press the Save button at the bottom of this section. Note: Be sure to click the "Save" button anytime you make a change to any of the sensor parameters. All changes made to the sensor settings will be downloaded to the sensor on the next sensor heartbeat (check-in). Once a change has been made and "Saved," you will not be able to edit that sensor's configurations again until the sensor has downloaded the new setting. Chart Multiple Sensors To chart multiple sensor trends on one plot by: 1. Select the sensors to be charted by clicking a check in each sensor s box. The sensors selected must be the same type of sensor. 2. Click on Chart Selected. 2 1 Page 16 of 26

17 4. View Groups: Displays sensors in organized groups that may be configured in the Manage page located in the Primary Navigation Bar (discussed on page 10). Page 17 of 26

18 5. View Gateways Displays gateways associated with the selected network. Clicking the gateway icon will display detailed information and configuration options. The available tabs are similar to the sensor information and configuration tabs except for the Sensor List. The Sensor List displays all of the sensors that are or have communicated through the selected gateway. The Sensor ID, Given Name, and Last Communication are listed. Page 18 of 26

19 6. Advance Search The Advance Search offers the ability to display sensors by name, sensor types, or operational status. 7. Account Information Additional users can be added to your account and permissions can be assigned in the Account Information link located at the bottom of the Overview window. A. Creating a New User You can create a new user to your account by: 1. Select the Account Information link located at the bottom of the Overview window. (See Image above) 2. Click on Add New User. 3. Complete the New User s details form and click Save at the bottom of the window. 3 2 Page 19 of 26

20 B. Editing User Permissions Click the Account Information link located at the bottom of the Overview window. 1. Click on the permissions icon next to the user s account name. 2. Select the appropriate permissions for the target user. 3. Click Save once you have completed assigning permissions Page 20 of 26

21 Notifications You may create and edit notification profiles on the Notifications page found in the primary navigation bar at the top of the page. 1. Create a New Notification To create a new notification: 1. Click on the "Create" icon at the top left of the window. 2. Complete the Notification info a. Type a name for the notification in the title box. b. Select a type of notification from the Class of Notification drop down box. The typical standard choice is Application. c. Select a sensor type from the Sensor Type drop down box. The Aurora temperature strip is referred to as Temperature Multi NER. 3. Click on Create at the bottom of the window (See image on next page) Type in the names of the users who will receive the notifications. You may quickly add contacts by selecting the Add New link and entering in the contact s information. If there are already multiple users on the network, a drop down list of names will appear. You may also start typing a name into the box and the system will automatically populate the name of a user within your sensor network. Select the name of the user for the notification. Choose whether to send the notification by e- mail and/or SMS text message to a cell phone. 5. Enter in all of the desired variables to trigger the notifications. a. Notification Text: This is a user defined message that will be ed or texted to the recipient when the conditions have been met and the notification is sent. Please limit your message to 50 characters (including spaces). b. Notify When Sensor Value is: This area allows you to set the conditions that must be met to trigger a notification from the system. The conditions are dependent upon what type of sensor is being used. c. Alert Between: This area allows you to set the time frame that alerts are enabled. d. Don t Alert Again for (Snooze): Allows you to define how frequently you want to be notified if the sensor condition is still met or exceeded. For example if the temperature is still above 80 you can be notified every 10 minutes until you have addressed the issue. e. Notification is Active: Allows you to turn off a notification temporarily without deleting it. Page 21 of 26

22 6. Click on the Assign Device(s) link and you will be presented with a list of sensors to assign the notification. 7. Click Save Editing Existing Notifications: To edit or delete notifications that have already been created, click on the notification name in the top left window. The notification information window will open. Next click the appropriate edit/delete button at the bottom of the page. Click Save after you have completed the edits. Page 22 of 26

23 Manage The Manage tab allows for: Creation and organization of sensor groups Addition and edit sensors Addition and edit and gateways Edit multiple sensors Creation and edit networks. A. Add Network: A sensor network is an online folder that holds one or more sensors and gateways. Sensors communicate through their gateway to your management network. Sensors added to this network will be able to communicate through any of the gateways that are also assigned to this network. 1. Click on the Add Network button located at the top right portion of the window. 2. Enter the name you'll use to refer to this group of gateways and sensors into the Network Name box. This name can be changed later. 3. Click the Create Sensor Network button. B. Configure Multiple Sensors: 1. Click on Configure Multiple Sensors located in the Sensor List near the bottom of the Manage page. The Multi Edit window will popup. 2. From the dropdown box, choose the sensor with the desired configuration that will be copied. 3. Check the boxes next to the sensors you wish to apply the configuration. Note: Sensors with fields waiting to be written are not available for edit until pending transaction is complete. C. Creating Sensor Groups: 1. Start by choosing the Network you wish to organize from the dropdown box located in the upper right side of the screen. 2. Next create the groups you need by simply clicking on the Create Group button at the top right of the page. Enter the desired group name and click Save. Note: The groups are arranged alphabetically. Starting the group name with a number will simplify the order of the groups as they appear in the Sensor Group list and the Sensor Group icons in the Overview page. Page 23 of 26

24 D. Adding Sensors to Groups: Reports Adding sensors to the Sensor Groups is as simple as dragging and dropping the sensors from the list of sensors into the correct group. The order of the sensors can be arranged by dragging the sensors into the desired order. Note: Only sensors not organized into a group will show up in the Sensor List. The Reports tab enables you to run preconfigured reports. Simply click on one of the Reports links located on the left side of the screen, enter in a start and end date to search, and press Submit. Sensor Maps By clicking on Sensor Maps in the top navigation menu you can access Aurora s Visual Sensor Mapping Tool. This tool allows you to upload a graphic of your building or sensor area, and visually place sensor tags on the graphical map to remind you where sensors have been placed. The tool also allows for one click access to current sensor readings and status. Page 24 of 26

25 1. Sensor Maps (see image on page 24): To create a new sensor map, click on the New Map icon located on the top left Sensor Maps menu bar. In the pop- up window, type a name for your map and then click Choose File to browse your computer for the (bmp, gif, jpg, png, or tif) graphic file you would like to upload. Click Create to save the map to your list. You may upload/create multiple maps with different names. The list of these maps will be displayed and able to be edited from the Sensor Maps menu. 2. Sensor List (see image on page 24): Once your map is created, you can add sensors from the Sensor List to the map by clicking on Add to Map link by each sensor. Once the sensors have been added to the map they will disappear from the sensor list and a sensor image will appear on the map 3. Sensor Icons (see image on page 24): The sensor icon will be added to the center of the map. The icons can be placed into the desired location on the map by dragging and dropping the sensor. The Aurora sensor Icon will appear as a colored temperature fog circle. The color of the temperature fog corresponds with the middle color scale setting of the Aurora temperature sensor. Other sensors will have their own icon. 4. Sensor Icon Properties (see image on page 24): The Sensor Icon Properties box can be brought up by right-clicking on the sensor icon. View Details: will popup the sensor s detailed information box. The sensor s information box can be brought up by leftclicking directly on the sensor icon as well. A high level information box will appear by hovering the mouse over the sensor icon. Bigger - increases the size of the icon on the map. Smaller - decreases the size of the icon on the map. Rotate Left - converts the Aurora circle fog icon to a semi circle fog and rotate the semi circle counter clockwise. Rotate Right - converts the Aurora circle fog icon to a semi circle and rotate the semi circle fog clockwise. Show Whole - converts the Aurora semi circle fog back to a full circle fog. Remove From Map - deletes the sensor icon from the map. Height - Non Aurora single point temperature sensors can be configured to appear as a fog icon at a specified height level. This is accomplished by choosing a height level in the Temperature Height Map (See Below) then clicking the Height button. Once the height level is specified, the colored temperature fog icon will only appear when the specified height is selected or highest temp is selected in the Temperature Height Map. The temperature fog will remain on if no height is specified for the single point temperature sensors. Page 25 of 26

26 5. Temperature Height Map (see image on page 24): The Aurora temperature sensor features eight (8) temperature sensors arranged vertically in 8 inch increments. The Temperature Map Height scale provides the ability to select view eight stratifications of the thermographic map. Each height corresponds with the heights of the Aurora sensor placements starting from 12 height and ending with 68. The Highest Temp button will display the highest temperature reading of the (8) temperature sensors. The Scan button will consecutively switch between each height level from bottom to top once per click. 6. Map Viewing Tools (see image on page 24): The buttons located at the bottom of the map are tools to assist with viewing options: A B C D A: Zoom in (can also use mouse scroll) B: Zoom out (can also use mouse scroll) C: Return to Home View D: Expand to full screen/minimize to original screen size TSSATS1000OMG V2.0 (10/13) Page 26 of 26

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