QUARTERLY QUALITY & ACCOUNTABILITY REPORT

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1 QUARTERLY QUALITY & ACCOUNTABILITY REPORT

2 SYMPHONY POST ACUTE NETWORK Happy 2015! I hope you had an enjoyable holiday and happy new year. Our member facilities ended 2014 with some exceptional events, achievements, work in the community and solid initiatives for I m very proud of The Imperial of Lincoln Park in Chicago and McKinley Court in Decatur for receiving a 5-Star Rating from CMS. This is a tremendous recognition for the care and services that both facilities provide to their guests and residents. Additionally, The Renaissance at 87th was #1 in outcomes in the Advocate Health Care Post Acute Network (PAN) for the 2nd year in a row. Among Advocate s goals are 30-day readmissions, length of stay as well as patient satisfaction. This reflects the care and service that The Renaissance at 87th delivers. Symphony member facilities were active in the community as the year came to a close. Many south Chicago member facilities sponsored a Senior Breakfast together with WVON radio. Additionally, The Imperial of Lincoln Park hosted a small get together in support of Advocate Illinois Masonic s Virtual Gala raising money for the President s Fund. Four Member Facilities - McKinley Court, Symphony of Decatur, Avanti Wellness & Rehab and Symphony of Joliet had Grand Re-Openings showcasing their upgraded décor and amenities, as well as enhancements in clinical programming to local medical communities and partners will be a great year in Evanston and neighboring North Shore communities, as Symphony of Evanston now has over 100 Medicare and Medicaid beds and a large scale remodeling project to update its décor and amenities will start soon. Symphony of Crown Point and Symphony of Dyer in Northwest Indiana are now accepting reservations for assisted living with plans to open summer of this year. Wishing you a great 2015, DAVID J. HARTMAN, CEO David J. Hartman Chief Executive Officer Congratulations to MCKINLEY COURT and THE IMPERIAL OF LINCOLN PARK for receiving 5 star ratings from cms! 2

3 QUARTERLY REPORT WINTER 2015 SYMPHONY OF EVANSTON is proud to have over 100 medicare/medicaid beds 2015 will bring exciting updates and renovations to Symphony of Evanston. Our guests can expect updated decor emphasizing a resort-style of living and state of the art rehabilitation. CUSTODIAL CARE BEDS available at SYMPHONY OF CRESTWOOD This newly renovated facility offers traditional custodial care for residents who need help with activities of daily living in addition to Dementia Care for residents experiencing memory loss. Live life to the fullest in our hospitality centered environment. Proud Partner of the Advocate Post Acute Network AMG/APP Physicians and APNs available Newly renovated with updated décor and amenities 24 hour Licensed Nurses and Certified Nursing Assistants Nutritious, well balanced meals Activities and Life Enrichment Physical, Occupational, and Speech Therapies Pain Management Wound Care Services 3

4 We recently celebrated the official grand re-opening of Symphony of Joliet, Avanti Wellness & Rehab, McKinley Court and Symphony of Decatur. All four facilities underwent major renovations and were proud to host their local mayor, chamber of commerce, physicians, hospital partners and members of their respective communities. CONGRATULATIONS TO ALL ON A JOB WELL DONE. 4

5 QUARTERLY REPORT WINTER 2015 THE 23 RD ANNUAL WVON SENIOR BREAKFAST sponsored by symphony post acute network december 6, 2014 For the past 23 years, the WVON Senior Breakfast has brought together hundreds of seniors for a joy-filled morning. This year s breakfast included free flu shots, blood pressure screenings, health tips as well as live entertainment. Symphony was proud to be in attendance to support our incredible senior community. THE IMPERIAL OF LINCOLN PARK HOSTS ADVOCATE S #NOBALLATALL This year, instead of doing the fancy gala, Advocate Illinois Masonic chose to do a #NoBallAtAll. The premise of this event was to continue to raise awareness and funds for the Advocate Illinois Masonic President s Fund, but without the official gala. The #NoBallAtAll ran from November 1-30 and encouraged donors to participate in a virtual setting. The Imperial of Lincoln Park was the premier title sponsor for this years event hosting a fun cocktail hour. 5

6 SYMPHONY POST ACUTE NETWORK NOW ACCEPTING ASSISTED LIVING RESERVATIONS introducing northwest indiana s newest medical resort featuring RESORT-STYLE ASSISTED LIVING AND POST ACUTE REHABILITATION Brand New, Impeccably Designed & Resort-Style Hospitality. Our guests can expect: An all-inclusive Medical Resort, featuring Post Acute Care & Rehabilitation and Assisted Living Five Star Restaurant Style Dining with an Executive Chef on-site Exclusive Privileges & Benefits for Assisted Living Maestro Club Members Luxurious Post Acute Accommodations State of the Art Therapy Beautifully designed grounds, featuring a putting green, multiple patios and a fire pit 6 Incredible care, tailored to each individual guest

7 QUARTERLY REPORT WINTER 2015 For the 2nd year in a row, The Renaissance at 87th Street has been #1 in outcomes in the Advocate PAN program, which measures 30-day readmissions, length of stay, home care capture and patient satisfaction. In fact, The Renaissance at 87th Street had the lowest readmission rate out of all participating SNFs between Advocate Christ, Advocate Trinity & Advocate South Suburban. #1 in the Advocate PAN Congratulations TO THE RENAISSANCE AT 87TH STREET! DIALYSIS UNIT NOW OPEN AT THE RENAISSANCE AT PARK SOUTH In an effort to better serve the patients and residents in its care and to better meet the needs of its community, a new, state of the art, in-patient dialysis unit has opened at The Renaissance at Park South. Patients & residents no longer have to leave the facility in order to receive their dialysis treatment. 7

8 INNOVATIVE PROGRAMS PERSONAL TOUCHES POSITIVE OUTCOMES MEASURABLE RESULTS Aria Post Acute Care 4600 N. Frontage Rd. Hillside IL p: (708) f: (708) Avanti Wellness & Rehabilitation 6840 W. Touhy Ave. Niles IL p: (847) f: (847) Bronzeville Park Skilled Nursing & Living Center 3400 S. Indiana Ave. Chicago IL p: (312) f: (312) California Gardens Nursing & Rehabilitation Center 2829 S. California Blvd. Chicago IL p: (773) f: (773) The Claremont of Buffalo Grove 150 Wieland Rd. Buffalo Grove IL p: (847) f: (847) The Claremont of Hanover Park 2000 W. Lake St. Hanover Park IL p: (630) f: (630) Countryside Care Centre 2330 W. Galena Blvd. Aurora IL p: (630) f: (630) The Imperial of Lincoln Park 1366 W. Fullerton Ave. Chicago IL p: (773) f: (773) The Ivy Apartments 2437 N. Southport Ave. Chicago IL p: (773) f: (773) Jackson Square Skilled Nursing & Living Center 5130 W. Jackson Blvd. Chicago IL p: (773) f: (773) Maple Crest Care Centre 4452 Squaw Prairie Rd. Belvidere IL p: (815) f: (815) McKinley Court 500 W. McKinley Ave. Decatur IL p: (217) f: (217) Northwoods Care Centre 2250 Pearl St. Belvidere IL p: (815) f: (815) The Renaissance at 87th Street 2940 W. 87th St. Chicago IL p: (773) f: (773) Monroe Pavilion Health & Treatment Center 1400 W. Monroe St. Chicago IL p: (312) f: (312) The Renaissance at Midway 4437 S. Cicero Ave. Chicago IL p: (773) f: (773) The Renaissance at Park South S. Halsted St. Chicago IL p: (773) f: (773) The Renaissance at South Shore 2425 E. 71st St. Chicago IL p: (773) f: (773) Seven Oaks Nursing & Rehabilitation Center 6263 N. Green Bay Ave. Glendale WI p: (414) f: (414) Springdale Village 7255 E. Broadway Mesa AZ p: (480) f: (480) Symphony of Crestwood S. Cicero Ave. Crestwood IL p: (708) f: (708) Symphony of Crown Point 1555 S. Main Street Crown Point IN Coming Spring 2015 Symphony of Decatur 2530 N. Monroe St. Decatur IL p: (217) f: (217) Symphony of Dyer 1532 Calumet Ave. Dyer IN Coming Spring 2015 Symphony of Evanston 820 Foster St. Evanston IL p: (847) f: (847) Symphony of Joliet 306 N. Larkin Ave. Joliet IL p: (815) f: (815) Symphony of Lincoln 2202 N. Kickapoo St. Lincoln IL p: (217) f: (217) Symphony of Mesa 3130 E. Broadway Mesa AZ p: (480) f: (480) Sycamore Village 225 Castellano Dr. Swansea IL p: (618) f: (618) linkedin.com/company/symphony-post-acute-network Symphony Post Acute Network is a service mark owned by an Illinois Corporation ( Registrant ), but used by a group of limited liability companies and corporations, referred to as Member Facilities. The Registrant provides consulting and marketing services and does not own, operate, manage or control the operations of Member Facilities. Each Member Facility of the Symphony Post Acute Network is independently owned and operated. Not all services, programs and amenities mentioned herein are available at each Symphony Post Acute Network location.