Emergency Department Directors Academy Phase II May 19-23, 2014 Dallas, TX

Transcription

1 (+)Ghazala Sharieff, MD, MBA, FACEP Emergency Department Directors Academy Phase II May 19-23, 2014 Dallas, TX Leadership Lessons from the Past The mark of a successful leader is the ability to, not only inspire confidence, but to empower others. It is often simple behaviors that can make the difference between a good leader and a great leader. During this course, the speaker will discuss the essential qualities and characteristics of truly successful leaders. Pitfalls to avoid will also be discussed. The critical pearls you will learn will help you, not only as a leader in emergency medicine, but will inspire you to apply these lessons to all walks of life - emergency physician, spouse, and/or parent. Objectives: Describe the essential traits of a successful leader. Identify the qualities of effective leaders. Identify quotes from famous and inspirational past leaders. Dr. Sharieff completed her Physician Executive MBA at the University of Tennessee, Knoxville in December She was selected by her peers to be the first Class President and won the outstanding physician leader of the year award. Since then she has lectured on several management topics including conflict management, patient satisfaction, essential traits of an effective leader, the importance of strong RN and MD director relations, and the art of sustaining a team environment. She serves as Medical Director, Quality and Medical Management, at Scripps Health, San Diego and is also the Director of Pediatric Emergency Medicine for Palomar-Pomerado Health System in San Diego, California. She is a Professor of Pediatrics at the University of California, San Diego. Dr. Sharieff is a nationally and internationally recognized lecturer on topics in pediatric emergency medicine and has been awarded several regional and national teaching awards. She has served on many national committees, including Past Chair of the ACEP Pediatric Emergency Medicine Committee; Past Chair of the ACEP Pediatric Section; the ACEP Public Relations Committee; the AAEM Board of Directors; and was also the Co-Chair of the AAEM Education Committee. She is well published and has authored multiple research articles, book chapters, and review articles. 5/23/14 10:45 AM - 11:45 AM Course Number: FR-28 Trinity Ballroom 4-8 (+)No significant financial relationships to disclose

2 Leadership Lessons From The Past Ghazala Q Sharieff MD, MBA 10 Steps to Better Leadership 1. Be Honest 2. Never lose your integrity 3. Embrace Change 4. Share the vision 5. Keep your ego in check and be humble 1

3 10 Steps to Better Leadership 6. Lead by example 7. Do not make hasty decisions 8. Empower Others 9. Establish a safe environment for all ranks 10. Always show your appreciation #1 Be Honest You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all of the time. Abraham Lincoln 2

4 #2 Never Lose Your Integrity The ultimate measure of a man is not where he stands at times of comfort and convenience, but where he stands at times of challenge and controversy. Martin Luther King, Jr. It is imperative to realize that leaders of organizations only get 1 chance to prove themselves. The damage of a single untruth, no matter how small, can cause irreversible damage Examples? 3

5 #3 Embrace Change Change is the law of life. And those who look only to the past or present are certain to miss the future. John F. Kennedy As our case is new, we must think and act anew. Abraham Lincoln Try Something Differently! Insanity: doing the same thing over and over again and expecting different results. Albert Einstein 4

6 Tom Peters The Circle of Innovation If the other guy's getting better, then you'd better be getting better faster than that other guy's getting better...or you're getting worse." It s surprising how much you can accomplish if you don t care who gets the credit. Abraham Lincoln 5

7 #4 Share the Vision & Be Clear About the Path to Get There I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character. Martin Luther King, Jr. Pearls for Success Include all employees in your key initiatives. Important momentum can rapidly be lost if a united effort is not put forth. It is easy for the team to work on the projects that they want to work on vs the ones that they have to work on For an organization to be successful, it is important for those on the frontlines to understand the reasoning and purpose behind choosing an initiative. 6

8 #5 Keep Your Ego in Check and Be Humble And so, my fellow Americans: ask not what your country can do for you ask what you can do for your country. John F. Kennedy Sometimes the collective ego of an administration can cause the path to stray Examples? 7

9 #6 Lead By Example He who thinks he leads, but has no followers, is only taking a walk. John Maxwell If your actions inspire others to dream more, learn more, do more and become more, you are a leader. John Quincy Adams Be a Tigger, not an Eeyore Randy Pausch 8

10 One person can set the stage for the entire organization! They say that adversity builds character 9

11 The truth is that adversity reveals one s true character #7 Avoid Making Hasty Decisions In matters of style, swim with the current; in matters of principle, stand like a rock. Thomas Jefferson Be sure you put your feet in the right place, then stand firm. Abraham Lincoln 10

12 Pearls Sometimes calculated risks must be taken so listen to those on the front lines Establish contingency plans to mitigate risk Be sure not to make decisions based on personality and presentation styles How can you avoid this? #8 Empower Others The best executive is the one who has sense enough to pick good men to do what he wants done and self restraint to keep from meddling with them while they do it. Theodore Roosevelt A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves. Eleanor Roosevelt 11

13 #9 Establish a Safe Environment for People of All Ranks Remember that it is the actions, and not the commission, that make the officer, and that there is more expected from him, than the title. George Washington Sometimes the only way to encourage innovation is by making mistakes Try to find the good in a failed trial and learn from the mistakes Lack of admonishment will encourage others to bring amazing ideas forward 12

14 #10 Show Your Appreciation The glow of one warm thought is to me worth more than money. Thomas Jefferson The Power of Positive Reinforcement Can Be Monumental Are you a carrot versus a stick leader? Examples? 13

15 M. J. Stahl, PEMBA: SEA, 01/10 Culture eats Strategy for lunch, every day Steps to Better Leadership 1. Be Honest 2. Never lose your integrity 3. Embrace Change 4. Share the vision 5. Keep your ego in check and be humble 14

16 10 Steps to Better Leadership 6. Lead by example 7. Do not make hasty decisions 8. Empower Others 9. Establish a safe environment for all ranks 10. Always show your appreciation You Can Make A Difference I don t regret the things I ve done, I regret the things I didn t do when I had the chance. Unknown 15

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