Organisational Inoculation. Chris Phillips Manager People & Performance

Transcription

1 Organisational Inoculation Chris Phillips Manager People & Performance

2 Leadership The only way to safeguard your organisation from the diseases that can break it apart from within and without is through Leadership.

3 A Leader is a dealer in Hope Napoleon Bonaparte Leadership is unlocking peoples potential to become better- Bill Bradley A good leader is someone who takes a little more than their share of the blame and a little less of their share of the credit- John Maxwell As we look into the next century, leaders will be those who empower others- Bill Gates Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves it is amazing what they can accomplish- Sam Walton The supreme quality of leadership is integrity- Dwight Eisenhower

4 Core Beliefs of Extraordinary Leaders Geoffrey James Inc. Com 1. Business is an ecosystem, not a battlefield. 2. A company is a community, not a machine. 3. Management is a service, not control. 4. My employees are my peers, not my children. 5. Motivation comes from vision, NOT from fear. 6. Change equals growth, not pain. 7. Technology offers empowerment, not automation. 8. Work should be fun, not mere toil.

5 Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. Jack Welch Communication Simplicity Courtesy Consistency Strength Correctness Impresses Improves Relationships Introduces Stability Convinces Builds Confidence Skill Development Make it part of every day Build on your strengths Don t underestimate what you can learn from others - it is not just bits of paper that show what you are good at

6 So what is Leadership? A Leader is not the person with the most Twitter followers..

7 Wikipedia Says:- Management Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Leadership Leadership has been described as a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task".

8 Leadership always involves Reality (leading and inspiring) says:- a group of people Management is only concerned with things Leaders have their backs to the crowd

9 management vs leadership - differences in responsibilities 1. Implementing tactical actions 2. Detailed budgeting 3. Measuring and reporting performance 4. Applying rules and policies 5. Implementing disciplinary rules 6. Organizing people and tasks within structures 7. Recruiting people for jobs 8. Checking and managing ethics and morals 9. Developing people 10. Problem-solving 11. Planning 12. Improving productivity and efficiency 13. Motivating and encouraging others 14. Delegating and training 1. Creating new visions and aims 2. Establishing organizational financial targets 3. Deciding what needs measuring and reporting 4. Making new rules and policies 5. Making disciplinary rules 6. Deciding structures, hierarchies and workgroups 7. Creating new job roles 8. Establishing ethical and moral positions 9. Developing the organization 10. Problem-anticipation 11. Visualising 12. Conceiving new opportunities 13. Inspiring and empowering others 14. Planning and organizing succession, and... All management responsibilities, including all listed left, (which mostly and typically are delegated to others, ideally aiding motivation and people-development)

10 Did You Know? 40% of people leave their job because of poor leadership 37% of people are rarely or never motivated by their leader to do their best 65% of organisations in Australia say their people managers have little or no accountability for developing future leaders 50% of senior executives spend less than 10% of their time developing future leaders (Mt Management Today AIM- May 2012)

11 Traits of Leadership Empowerment Encouragement Enjoyment Trust/Honesty Transparency Empathy Credit Consistency Direction Humility Say what needs to be said Forgetfulness

12 What can I do? Demonstrate- honesty, integrity, trustworthiness Accept- responsibility Focus- goals, solutions, results Engage- gain commitment Empower- the best people Provide- tools for people to achieve Embrace- the ability of those around you Create- a culture of problem resolving

13 Choosing a Person of Influence Females Look for Strength Dependability Males Look for Genetic Continuance Stability

14 Choosing a Person of Influence What we need is- A combination Someone who receives as well as gives A balance A logical approach Who is it? It could be anyone Everyone adds value Choose carefully Listen carefully Assess information carefully

15 Who has Influence? Dependability Willingness Consistency Respect Attitude Ability to Hear

16 Risk and Recovery Ask yourself If it all goes wrong how do I explain it? Assess the risk Admit defeat Lose the ego Get on with it!

17 Abraham Lincoln WHAT EVER YOU ARE BE GOOD AT IT!

18 Leadership Program 4 tier approach Tier 1 Mentoring Culture Tier 2 Individual Correction & Tier 3 Targeted Team Development Tier 4 Future Leaders

19 Mentoring Culture EAG Increased retention Future Leaders Knowledge Sharing Improved morale Increased commitment Job satisfaction Accelerated leadership Reduced stress Better succession planning Heightened learning

20 Feedback & Correction Feedback Core Competency Individual Development Direct Return On Investment

21 Targeted Team Development Interventions- real world issues Practical Learning's Application Job site fix

22 Future Leaders Recognition Reward Skill Development Mentoring Allowed Input

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